microsoft enterprise social presentation sydney 250314: from nab to change agents worldwide

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Presentation to a Microsoft Enterprise Social Event in Sydney on 25 March 2014 on the use of Enterprise Social Collaboration to create a responsive culture through connection, sharing, solving problems and innovation. Describes the experience of enterprise social networking at NAB, Sidekicker.com.au and Change Agents Worldwide

TRANSCRIPT

Enterprise Social Collaboration:

From NAB to Change Agents Worldwide

Simon Terry

@simongterry

Evolution of A Responsive Culture

Connect

Share

Solve

Innovate

Who? What? How? Why don’t we?

ValueTrust

EmpowermentAgility

Your Yammer Network is critical infrastructure for a responsive culture

Connecting

Finding People Across Silos

Not all communication happens in Yammer

Source: NAB

Connect

Sharing Information on WorkWorking Out Loud

Answering Queries

Clarifying Strategy

Share

Improving Customer Experience

Source: NAB

Solve

Solve

“Kaizen is about changing the way things are. If you assume that things are all right the way they are, you can’t do kaizen. So change something!”

- Taiichi Ohno

Photo: Toyota Manufacturing Corporation

Engaging an Advisory Board

Source: sidekicker.com.au

Innovate

Managing Client Projects Responsively Innovate

Innovate“The entrepreneur always searches for change, responds to it,and exploits it as an opportunity.”- Peter Drucker

5 Mindsets of Social Collaboration

Source: http://simonterry.tumblr.com/post/75026842782/

Getting Started

1. Connect Champions & Communities2. Encourage Working Out Loud3. Ask People to Solve Problems & Experiment4. Track Progress to Strategic Goals

Questions?

Connect

Share

Solve

Innovate

Who? What? How? Why don’t we?

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