microsoft enterprise social presentation sydney 250314: from nab to change agents worldwide
DESCRIPTION
Presentation to a Microsoft Enterprise Social Event in Sydney on 25 March 2014 on the use of Enterprise Social Collaboration to create a responsive culture through connection, sharing, solving problems and innovation. Describes the experience of enterprise social networking at NAB, Sidekicker.com.au and Change Agents WorldwideTRANSCRIPT
Enterprise Social Collaboration:
From NAB to Change Agents Worldwide
Simon Terry
@simongterry
Evolution of A Responsive Culture
Connect
Share
Solve
Innovate
Who? What? How? Why don’t we?
ValueTrust
EmpowermentAgility
Your Yammer Network is critical infrastructure for a responsive culture
Connecting
Finding People Across Silos
Not all communication happens in Yammer
Source: NAB
Connect
Sharing Information on WorkWorking Out Loud
Answering Queries
Clarifying Strategy
Share
Improving Customer Experience
Source: NAB
Solve
Solve
“Kaizen is about changing the way things are. If you assume that things are all right the way they are, you can’t do kaizen. So change something!”
- Taiichi Ohno
Photo: Toyota Manufacturing Corporation
Engaging an Advisory Board
Source: sidekicker.com.au
Innovate
Managing Client Projects Responsively Innovate
Innovate“The entrepreneur always searches for change, responds to it,and exploits it as an opportunity.”- Peter Drucker
5 Mindsets of Social Collaboration
Source: http://simonterry.tumblr.com/post/75026842782/
Getting Started
1. Connect Champions & Communities2. Encourage Working Out Loud3. Ask People to Solve Problems & Experiment4. Track Progress to Strategic Goals
Questions?
Connect
Share
Solve
Innovate
Who? What? How? Why don’t we?
