make it for them

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ieto

Corp

ora

tio

n

Make it for

ThemUsability thinking

Evelina Rimkute

Tieto,

Evelina.Rimkute@tieto.com

2012-02-24

Pelnas

Geras vardas

Pasi-tenkinimas

Rinkos dalisVeikiantis produktas

Kliento poreikių

patenkinimas

Pakartotiniai užsakymai

Usability is the ease of use and

learnability of a human-made object

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Why to think about Usability?

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Because Usability can make you rich!

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How Usability can make you rich?

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Improved usability

increases your

revenue

Improved usability reduces

your costs

Improved usability

increases your market

share

It increases business

from existing

customer

How to do Usability?

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Identify your end user

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Keep focused

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I know you have thousands ideas for all thecool features iTunes could have. So dowe. But we don’t want a thousand features.That would be ugly. Innovation is not aboutsaying ‘Yes’ to everything. It’s about saying‘No’ to all but the most crucial features.

Steve Jobs

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Measure user behavior

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Use prototypes

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10 Usability principles

Visibility of system status

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Match between system and the

real world

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Contetype’as

Delivery

Timer jobas

Controls’as

Preloaderis

Saitas

Webservisas

User control and freedom

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Consistency and standards

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Start

Register

Begin

Create

Upload

Insert

Error prevention

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Recognition rather than recall

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Flexibility and efficiency of use

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Aesthetic and minimalist design

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Help users recognize, diagnose,

and recover from errors

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Help and documentation

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Make it for them

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http://www.useit.com/

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