langsdale mobile: a user centered approach

Langsdale Mobilea user centered approach

SSP Fall Semniar. 8 November, 2011Bill Helman,University of Baltimore Langsdale Library

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An urban campus, in the heart of Baltimore, that prides itself in its "non-traditional" students.

Made up of 3 colleges, plus the law school, serving  a total of 6,442 Students.

Roughly half our students are pursuing an advanced degree, and their average age is 26.

photo by flickr user horiavarlan

What to put on a mobile web site?

A lot of libraries seem to pick pretty much the kinds of things.

photo by flickr user oddharmonic

Our users are  a unique snowflake!

What problems are our users facing in the stacks?

Ask about the ones they know they have...

and observe the ones they don't.

photo by flickr user photojonny

photo by flickr user statelibraryofnsw

Iterative design: ask, build, ask, build, ask, build...

A web application is best for our needs.

Map making, from paper to digital.

Can you help me find this?

Bill Helman,University of Baltimore, Langsdale Library

whelman@ubalt.edu

Please carry on the conversation:

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