langsdale mobile: a user centered approach
DESCRIPTION
A look at the University of Baltimore Langsdale Library user driven mobile development project. Focus on an iterative design process, using mobile to solve our users unique access problems, and the digital divide many of them face.Delivered to the Society for Scholarly Publication 2011 Fall Seminar on mobile applications.TRANSCRIPT
Langsdale Mobilea user centered approach
SSP Fall Semniar. 8 November, 2011Bill Helman,University of Baltimore Langsdale Library
twitter.com/thinkpolslideshare.net/whelman
An urban campus, in the heart of Baltimore, that prides itself in its "non-traditional" students.
Made up of 3 colleges, plus the law school, serving a total of 6,442 Students.
Roughly half our students are pursuing an advanced degree, and their average age is 26.
photo by flickr user horiavarlan
What to put on a mobile web site?
A lot of libraries seem to pick pretty much the kinds of things.
photo by flickr user oddharmonic
Our users are a unique snowflake!
What problems are our users facing in the stacks?
Ask about the ones they know they have...
and observe the ones they don't.
photo by flickr user photojonny
photo by flickr user statelibraryofnsw
Iterative design: ask, build, ask, build, ask, build...
A web application is best for our needs.
Map making, from paper to digital.
Can you help me find this?
Bill Helman,University of Baltimore, Langsdale Library
Please carry on the conversation:
twitter.com/thinkpolslideshare.net/whelmanhttp://goo.gl/CT7m3