how to improve engagement through better teamwork (and it's not through "team...

HOW TO IMPROVE ENGAGEMENT THROUGH BETTER TEAMWORK – HINT: IT’S NOT BY “TEAM-BUILDING”

Monthly Webinar Series

October 29, 2015

2Topic Agenda

Item Time (min)

Introduction/Why the Topic? 5

Teamwork and Employee Engagement 10

Teambuilding: Why so popular? 5

Building Engagement through Better Collaboration

10

Q&A 5

Norm Baillie-David SVP Engagement - TalentMap

Monica HelgothVP Engagement - Western Region

Agenda

3

15 years in business7,000+ employee engagement surveys since inception1,000,000+ employees surveyed500+ employee engagement surveys annually

Only 1 Focus

TalentMap by the Numbers

4Sample Clients & Benchmark

Award Programs Technology & Engineering Not-for-Profit & Association

Financial Services

Health Sciences

Other

Why the Topic?

TEAMWORK AND ENGAGEMENT - A SYMPTOM OF SOMETHING BIGGER

6

ORGANIZATIONAL VISION

SENIOR LEADERSHIP

IMMEDIATE MANAGEMENTCUSTOMER FOCUS

INNOVATION

TEAMWORKINTERNAL INFORMATION &

COMMUNICATION

WORK/LIFE BALANCE

PROFESSIONAL GROWTH

PERFORMANCE FEEDBACK

WORK ENVIRONMENT

COMPENSATION Strong Engagement

Driver

Weak Engagement

Driver

Worse Than Benchmark

Better Than Benchmark

Overall Teamwork

People work like they are part of a team.

Cooperation with different parts of this organization is encouraged.

People share information willingly.

There is a strong feeling of team spirit and cooperation in this organization.

0% 20% 40% 60% 80% 100%

14

6

10

25

13

23

19

15

29

27

64

75

75

46

60

Unfavourable Neutral Favourable

% Frequency

-7

0

-3

-23

-1

TEAMWORK – EXAMPLE CLIENT 7

Data is rounded to the nearest whole number

+/- TM Benchmark

The Typical Reaction to the These Results:

8

LET’S SEND MORE E-MAILS TO COMMUNICATE!

OR WORSE……..

THE TEAMBUILDING EVENT!

9

What are some of your “worst” teambuilding experiences?

10

A temporary euphoria – people feel good immediately after.

An easy “solution” to a complex and difficult problem.

It’s quick: 1 or 2 days.

Hinges on theory that collaboration in the workplace is built by knowing the person behind the worker.

WHY SO POPULAR AND PERVASIVE?

11

“Workers would much prefer being able to communicate with each other better at work rather than being forced to build rapport with their coworkers by sharing adrenaline experiences or performing 'trust' exercises”

Engagement through Teamwork = COLLABORATION@ Work

THE REASON TEAM-BUILDING DOESN’T WORK

12

http://www.telegraph.co.uk/news/newstopics/howaboutthat/9063890/Teambuildingdoesntimprovework.html

So, how do we improve engagement through better teamwork, i.e. collaboration?

14CAMARADERIE

THE EPITOMY OF COLLABORATION AND CAMARADERIE

15

THE SECRET SAUCE: SHARED ACHIEVEMENT THROUGH SHARED

CHALLENGES

Create cross-functional teams to work on organization-wide issues (hints: employee engagement!).

• Charitable initiative also works well.• Project can be long (several months), or short (a day or

even half-day). “Draft” team members like any successful team –

each individual needs to make a distinct contribution.

Nominate the leader (the team may do this). Leaderless team = rudderless boat.

Keep it challenging – but ensure success.

IMPROVE TEAMWORK THROUGH SHARED ACHIEVEMENT

16

Build or maintain Commitment and Trust• Each member must be committed to reaching the team’s

goals• Most importantly: ensure workload is shared equally.

Put an “I” into Team: Recognize and reward the individuals on the team. Not just the team.

Build camaraderie with fun, but only after the work is done.

17

Event Format Topic DateTop Employer Summit, Toronto

Conference Canada’s Top 100 Employers with keynote speaker Bill Clinton

November 16-17

TalentMap Monthly Webinar Series

Live Webinar Engaging your Employees through a Compelling Organizational Vision

November 26

OMHRA (Ontario Municipal Human Resources Association)King City, ON

Conference The Future Of Workplace Harassment And Mental Distress Claims and How To Deal With Them

November 27

TalentMap Monthly Webinar Series

Live Webinar No DECEMBER Webinar – Happy Holidays

TalentMap Monthly Webinar Series

Live Webinar Turning Performance Feedback into Positive Employee Engagement

January 28, 2016

TalentMap Monthly Webinar Series

Live Webinar Work-life Balance and its Impact on Culture: Confessions of a Reformed Workaholic

February 25, 2016

UPCOMING TALENTMAP LEARNING SESSIONS

THANK YOU!QUESTIONS AND DISCUSSION

19

Monica HelgothVP Engagement – TalentMap Westmhelgoth@talentmap.com1-888-641-1113, x515

Norm Baillie-DavidSVP Engagementnbaillie-david@talentmap.com1-888-641-1113, x504