how to improve engagement through better teamwork (and it's not through "team...
TRANSCRIPT
HOW TO IMPROVE ENGAGEMENT THROUGH BETTER TEAMWORK – HINT: IT’S NOT BY “TEAM-BUILDING”
Monthly Webinar Series
October 29, 2015
2Topic Agenda
Item Time (min)
Introduction/Why the Topic? 5
Teamwork and Employee Engagement 10
Teambuilding: Why so popular? 5
Building Engagement through Better Collaboration
10
Q&A 5
Norm Baillie-David SVP Engagement - TalentMap
Monica HelgothVP Engagement - Western Region
Agenda
3
15 years in business7,000+ employee engagement surveys since inception1,000,000+ employees surveyed500+ employee engagement surveys annually
Only 1 Focus
TalentMap by the Numbers
4Sample Clients & Benchmark
Award Programs Technology & Engineering Not-for-Profit & Association
Financial Services
Health Sciences
Other
Why the Topic?
TEAMWORK AND ENGAGEMENT - A SYMPTOM OF SOMETHING BIGGER
6
ORGANIZATIONAL VISION
SENIOR LEADERSHIP
IMMEDIATE MANAGEMENTCUSTOMER FOCUS
INNOVATION
TEAMWORKINTERNAL INFORMATION &
COMMUNICATION
WORK/LIFE BALANCE
PROFESSIONAL GROWTH
PERFORMANCE FEEDBACK
WORK ENVIRONMENT
COMPENSATION Strong Engagement
Driver
Weak Engagement
Driver
Worse Than Benchmark
Better Than Benchmark
Overall Teamwork
People work like they are part of a team.
Cooperation with different parts of this organization is encouraged.
People share information willingly.
There is a strong feeling of team spirit and cooperation in this organization.
0% 20% 40% 60% 80% 100%
14
6
10
25
13
23
19
15
29
27
64
75
75
46
60
Unfavourable Neutral Favourable
% Frequency
-7
0
-3
-23
-1
TEAMWORK – EXAMPLE CLIENT 7
Data is rounded to the nearest whole number
+/- TM Benchmark
The Typical Reaction to the These Results:
8
LET’S SEND MORE E-MAILS TO COMMUNICATE!
OR WORSE……..
THE TEAMBUILDING EVENT!
9
What are some of your “worst” teambuilding experiences?
10
A temporary euphoria – people feel good immediately after.
An easy “solution” to a complex and difficult problem.
It’s quick: 1 or 2 days.
Hinges on theory that collaboration in the workplace is built by knowing the person behind the worker.
WHY SO POPULAR AND PERVASIVE?
11
“Workers would much prefer being able to communicate with each other better at work rather than being forced to build rapport with their coworkers by sharing adrenaline experiences or performing 'trust' exercises”
Engagement through Teamwork = COLLABORATION@ Work
THE REASON TEAM-BUILDING DOESN’T WORK
12
http://www.telegraph.co.uk/news/newstopics/howaboutthat/9063890/Teambuildingdoesntimprovework.html
So, how do we improve engagement through better teamwork, i.e. collaboration?
14CAMARADERIE
THE EPITOMY OF COLLABORATION AND CAMARADERIE
15
THE SECRET SAUCE: SHARED ACHIEVEMENT THROUGH SHARED
CHALLENGES
Create cross-functional teams to work on organization-wide issues (hints: employee engagement!).
• Charitable initiative also works well.• Project can be long (several months), or short (a day or
even half-day). “Draft” team members like any successful team –
each individual needs to make a distinct contribution.
Nominate the leader (the team may do this). Leaderless team = rudderless boat.
Keep it challenging – but ensure success.
IMPROVE TEAMWORK THROUGH SHARED ACHIEVEMENT
16
Build or maintain Commitment and Trust• Each member must be committed to reaching the team’s
goals• Most importantly: ensure workload is shared equally.
Put an “I” into Team: Recognize and reward the individuals on the team. Not just the team.
Build camaraderie with fun, but only after the work is done.
17
Event Format Topic DateTop Employer Summit, Toronto
Conference Canada’s Top 100 Employers with keynote speaker Bill Clinton
November 16-17
TalentMap Monthly Webinar Series
Live Webinar Engaging your Employees through a Compelling Organizational Vision
November 26
OMHRA (Ontario Municipal Human Resources Association)King City, ON
Conference The Future Of Workplace Harassment And Mental Distress Claims and How To Deal With Them
November 27
TalentMap Monthly Webinar Series
Live Webinar No DECEMBER Webinar – Happy Holidays
TalentMap Monthly Webinar Series
Live Webinar Turning Performance Feedback into Positive Employee Engagement
January 28, 2016
TalentMap Monthly Webinar Series
Live Webinar Work-life Balance and its Impact on Culture: Confessions of a Reformed Workaholic
February 25, 2016
UPCOMING TALENTMAP LEARNING SESSIONS
THANK YOU!QUESTIONS AND DISCUSSION
19
Monica HelgothVP Engagement – TalentMap [email protected], x515
Norm Baillie-DavidSVP [email protected], x504