how pandora and tribridge are using tin can to correlate training to employee performance

Using Tin Can to Correlate Training with Employee Performance

Presenters

Mike RusticiPresident, Rustici Software

Mike.Rustici@WatershedLRS.com@Mike_Rustici

Skip MarshallVice President and CTO,

Tribridge Human Capital@elearningcurve

Per FerdinandsenE-Learning Manager,

PANDORA A/S@pferdinandsen

What is Watershed LRS?

What is

?

The Watershed Method

What is

Participation

What is

Tracking Milestones/Badging/Accomplishments

What is

Performance Observation

What is

Consolidation of Systems

What is

Analyze Competencies

What is

Population Comparison

What is

Learning Path Analysis

What is

Impact Analysis

What is

Assessment

What is

Tribridge HCM Solutions & Services

About Tribridge

Why Tin Can xAPI?

SCORM to Tin Can API

SCORM

Anytime, Anywhere Access

Menu Player/Media Repository

Content on your terms

System and platform independent

Flexibility on content formats

Anytime, Anywhere

Track Informal Learning Back to LMS

Staff Meetings

In the Field

About PANDORA

About

Danish company that designs and manufactures highly popular jewelry

Training Environment

Deliver sales and product training throughout the year for new jewelry collections

19 languages

15,000 retail staff

Average learner is female, 18-24 years old

Cornerstone OnDemand learning management system

Challenges

Alignment with PANDORA brand

Improve user adoption

Deliver targeted content in 19 languages

Why?

HYPOTHESIS:Is there a correlation between training attendance and increased product sales?

Project Objectives Track all types of learning,

beyond the LMS

Standardize and centralize learning and sales index data

Improve understanding of how learning activities impact performance

Pilot Project: New Ring LinePilot Project: New Ring Line

PANDORA Custom Landing PageBefore: SCORM/AICC Compliant Content

A New Mindset: Beyond Completions

PANDORA Custom Landing PageCapturing All Relevant Data

Pilot Project: New Ring Line – Activities to be Tracked

E-learning via LMS

Content in Tribridge developed media library

Tracking: E-learning

Pilot Project: New Ring LineTracking: Product Workbook

Learner Interactions

Pilot Project: New Ring Line – Activities to be TrackedTracking: Social

Course Participation

Pilot Project: New Ring Line – Activities to be TrackedTracking: Instructor Led Training

Pilot Project: New Ring LineTracking: Manager Interactions

Visits by regional sales managers to stores

Future Possibilities: Onboarding

Future Possibilities: Gamification

The Learning Backpack

LMSCOMP A

LMSCOMP B

The Learning and Performance Connection

Measuring Engagement

How it Works

LEARNINGMANAGEMENTSYSTEM

LEARNINGMANAGEMENTSYSTEM

TIN CAN API

How it Works

LEARNINGMANAGEMENTSYSTEM

TIN CAN API

WATERSHED LRS

How it Works

LEARNINGMANAGEMENTSYSTEM

WATERSHEDMETHOD

TIN CAN API

WATERSHED LRS

Hypothesis

DATA

Analysis

ACT

How it Works

Key Takeaways

• Adoption Milestones• A real training program: Learning happens everywhere• So many future possibilities, but a focused start• Metrics beyond tracking completion in Excel

Key Takeaways

• Level 4: Correlating learning to sales• Crossing organizational boundaries• Working alongside existing LMS• Mike’s next hypothesis

Questions & Answers

Mike RusticiPresident, Rustici Software

Mike.Rustici@WatershedLRS.com@Mike_Rustici

Skip MarshallVice President and CTO,

Tribridge Human Capital@elearningcurve

Per FerdinandsenE-Learning Manager,

PANDORA A/S@pferdinandsen

Next Webinar

Learn about the impact Tin Can API is having on products in the e-learning industry, including LMSs, LRSs, content providers, authoring tools, and more.

Register:http://tincanapi.com/webinar

THANK YOU