how pandora and tribridge are using tin can to correlate training to employee performance
DESCRIPTION
Companies are using the Tin Can API and the Watershed LRS to do things they previously couldn't. PANDORA, the international jewelry franchise, has a new product line and they want to identify how learning activities will impact the sales of the new line in specific stores and by specific sales associates (they have more than 9,000 employees worldwide). They're using the Tin Can API and the Watershed LRS to learn how to better launch and support new products. We will share the story of PANDORA and their work with Tribridge (a Cornerstone implementer) and the Watershed LRS. We'll show you how they've been able to use the Tin Can API to learn things about their employee training that weren't possible before this new technology. Hear the details of PANDORA's Tin Can implementation, and how they’re using the Watershed LRS to innovate with their training program and correlate training to real-world employee performance data. Presenters: Mike Rustici, President, Rustici Software Skip Marshall, Vice President and CTO, Tribridge Human Capital Per Ferdinandsen, E-Learning Manager at PANDORA A/STRANSCRIPT
Using Tin Can to Correlate Training with Employee Performance
Presenters
Mike RusticiPresident, Rustici Software
[email protected]@Mike_Rustici
Skip MarshallVice President and CTO,
Tribridge Human Capital@elearningcurve
Per FerdinandsenE-Learning Manager,
PANDORA A/S@pferdinandsen
What is Watershed LRS?
What is
?
The Watershed Method
What is
Participation
What is
Tracking Milestones/Badging/Accomplishments
What is
Performance Observation
What is
Consolidation of Systems
What is
Analyze Competencies
What is
Population Comparison
What is
Learning Path Analysis
What is
Impact Analysis
What is
Assessment
What is
Tribridge HCM Solutions & Services
About Tribridge
Why Tin Can xAPI?
SCORM to Tin Can API
SCORM
Anytime, Anywhere Access
Menu Player/Media Repository
Content on your terms
System and platform independent
Flexibility on content formats
Anytime, Anywhere
Track Informal Learning Back to LMS
Staff Meetings
In the Field
About PANDORA
About
Danish company that designs and manufactures highly popular jewelry
Training Environment
Deliver sales and product training throughout the year for new jewelry collections
19 languages
15,000 retail staff
Average learner is female, 18-24 years old
Cornerstone OnDemand learning management system
Challenges
Alignment with PANDORA brand
Improve user adoption
Deliver targeted content in 19 languages
Why?
HYPOTHESIS:Is there a correlation between training attendance and increased product sales?
Project Objectives Track all types of learning,
beyond the LMS
Standardize and centralize learning and sales index data
Improve understanding of how learning activities impact performance
Pilot Project: New Ring LinePilot Project: New Ring Line
PANDORA Custom Landing PageBefore: SCORM/AICC Compliant Content
A New Mindset: Beyond Completions
PANDORA Custom Landing PageCapturing All Relevant Data
Pilot Project: New Ring Line – Activities to be Tracked
E-learning via LMS
Content in Tribridge developed media library
Tracking: E-learning
Pilot Project: New Ring LineTracking: Product Workbook
Learner Interactions
Pilot Project: New Ring Line – Activities to be TrackedTracking: Social
Course Participation
Pilot Project: New Ring Line – Activities to be TrackedTracking: Instructor Led Training
Pilot Project: New Ring LineTracking: Manager Interactions
Visits by regional sales managers to stores
Future Possibilities: Onboarding
Future Possibilities: Gamification
The Learning Backpack
LMSCOMP A
LMSCOMP B
The Learning and Performance Connection
Measuring Engagement
How it Works
LEARNINGMANAGEMENTSYSTEM
LEARNINGMANAGEMENTSYSTEM
TIN CAN API
How it Works
LEARNINGMANAGEMENTSYSTEM
TIN CAN API
WATERSHED LRS
How it Works
LEARNINGMANAGEMENTSYSTEM
WATERSHEDMETHOD
TIN CAN API
WATERSHED LRS
Hypothesis
DATA
Analysis
ACT
How it Works
Key Takeaways
• Adoption Milestones• A real training program: Learning happens everywhere• So many future possibilities, but a focused start• Metrics beyond tracking completion in Excel
Key Takeaways
• Level 4: Correlating learning to sales• Crossing organizational boundaries• Working alongside existing LMS• Mike’s next hypothesis
Questions & Answers
Mike RusticiPresident, Rustici Software
[email protected]@Mike_Rustici
Skip MarshallVice President and CTO,
Tribridge Human Capital@elearningcurve
Per FerdinandsenE-Learning Manager,
PANDORA A/S@pferdinandsen
Next Webinar
Learn about the impact Tin Can API is having on products in the e-learning industry, including LMSs, LRSs, content providers, authoring tools, and more.
Register:http://tincanapi.com/webinar
THANK YOU