hotel novelties

Cartagena de Indias, Colombia

• Surrounded by beaches. • Full of history. • Caribbean culture.

Las Américas Casa de Playa: 251 rooms

Las Américas Torre del Mar: 279 rooms

Calendar: New tool to visualize the availability at the moment of reservation. .

New tool available in the website, that allows to visualize the facilities with more details.

Positioning strategy of the Hotel in web searchers. Digital space to publish contents related to Cartagena de Indias as a destination (touristic proposal of the city, plans and activities) and implicit promotion of the Hotel services.

Facebook: 43.332 likes

Instagram: 8.042 followers

Virtual space to publish contents related to the Hotel services, guests experiences and general information of events and special offers.

Twitter: 15.150 followers

Pinterest: 137 followers– 188 likes

TripAdvisor: Excellent rating 228 times – Very good: 193 times

Google +: 202 followers– 1.375.159 views

YouTube: 210 subscribers – 1.361.571 views

The Hotel developed the Capitán Estrella Story, that narrates how the Captain friends meet each other and the beginning of their adventures. This story will be able to make an entertained dramatization for children and families.

Costumes

Artwork

Tours by the tunnels of mangroves enjoying the contact with nature, observing a great variety of exotic animals of this ecosystem. Services: • Tours • Fishing Tours • Mangrove therapy Schedule: 9:00am - 5:00pm Reservations: 672 3344 Ext. 350 The tours depart from a private dock that adheres to all of the security standards, located behind Centro Internacional de Convenciones y Exposiciones Las Américas.

•  We are the only Hotel in Cartagena de Indias that counts with a modern food production center, dedicated specifically to the transformation of raw material, for each of its areas.

•  We deliver an adequate response in quantity and quality, for any attention need that is required.

•  Provides the necessary support for the large group attention, always keeping a high quality in all of our products.

Refrigerating and storage rooms

Freezers of high power

•  Employees dedicated concretely, following the highest quality and control standards, to the production and transformation of raw materials, that are used to prepare dishes and beverages that are delivered as a final product to guests and customers.

•  Vacuum packing machine and freezers of high power according to type and required time of packaging, allow us to keep the necessary freshness and quality for the excellence level required in our cafeterias, restaurants and major events.

•  Capacity to assist events at the beaches, halls, Convention Center and the Hotel simultaneously, in its maximum occupancy.

Monday to Friday: 7:00am - 3:30pm 2:30pm - 11:00pm Holidays: 08.00am - 06:00pm Weekends: 12:00m of saturday to 11:00pm of sunday Night auditor: 10:00pm - 7:00 am

•  Restaurant reservations and city events

•  Coordination for outings to the Rosario Islands and other touristic outings

•  Boats and yacht renting •  Land transportation coordination

(private transfers, car renting, buses, vans)

•  Hotel information and city information •  Special requests (like flower bouquet,

special products purchases, etc.)

•  Transfer Hotel – Airport - Hotel •  Direct reservation at the airport •  Hotel general information •  Golden Tower information

Now, joined together with Cosmos Hotels, we offer a hotel customer loyalty program, that works as a relational marketing strategy, looking for customer loyalty through incentive generation, using the exchangeable points for prizes and the effective management of the communication.

•  Offers information about the products and services of the hotels.

•  Offers a list of prizes stablished by the organization that could be hotels services such as stays, dinners, spa massages, etc.

•  Guarantees that from now on, our members will receive VIP treatment, when they use their points to be exchanged by benefits offered by the club, exclusively.

•  Schedule special activities in the different times of the year, like mother’s day, father’s day, secretary day, engineer’s day, doctor’s day, children’s day, etc.

Heating carts and dish maintainers 4 professional carts with a capacity of 880 dishes served simultaneously Kitchen area in the Convention Center Kasherized for Jewish weddings Kosher Silverware of 550 seats

Banquet and events kit completely depicted with color pictures

Ramón Freixa’s Banquet and event kit: •  Weddings •  Deliveries •  Special events •  It can include Ramón Freixa

for a transfer price.

Restroom

Restroom

Restroom

From the Lobby, entrance to Mesón de Don Cristóbal Restaurant

Interior design made by known architect Ignacio García de Vinuesa

Towards Casa de Playa, from the Convention Center

•  Selecting and developing •  Welfare •  Occupational health •  Recruitment •  Labor relations

Anillo Vial, Sector Cielo Mar, Cartagena de Indias - Colombia Phone: (57) (5) 672 3344 • (57) (5) 672 4242 Toll Free: (01) (8000) 953777 • Fax: (57) (5) 656 8087 info@hotellasamericas.com.co • HotelLasAmericas.com.co Follow us on: