empathy map and problem statement

• Defining the Problem

School to Work Transition

Stakeholder

• Student• Undertaking graduate studies•Trying to find a job related to her career

Say

I’m currently working because I care about my boss and want to help him.

I feel unhappy about this situation.

I don’t know how some of my MA’s classmates have done to find translation projects.

I don’t know where or how to start finding opportunities.

I want to find job opportunities as a freelance translator

I’ve being struggling to actually do something to change my situation

I’m staying at my current job hoping to make contacts, but hasn’t work yet.

It’s so frustrating.

I would like to find projects that I love.

He [teacher] should help us and explain us better how’s that that we’ll find projects as freelancers

Think

She thinks that doesn’t have enough tools to get started

She thinks that having contacts is the solution to her problem

She is frustrated about the whole process

Lacks motivation to take action

Feel

Problem Statement

• The stakeholder needs a fun and easy way to target clients in order to effectively find opportunities as a freelance translator.