empathy map and problem statement

6
Defining the Problem School to Work Transition

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Post on 11-Apr-2017

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Page 1: Empathy map and problem statement

• Defining the Problem

School to Work Transition

Page 2: Empathy map and problem statement

Stakeholder

• Student• Undertaking graduate studies•Trying to find a job related to her career

Page 3: Empathy map and problem statement

Say

I’m currently working because I care about my boss and want to help him.

I feel unhappy about this situation.

I don’t know how some of my MA’s classmates have done to find translation projects.

I don’t know where or how to start finding opportunities.

I want to find job opportunities as a freelance translator

I’ve being struggling to actually do something to change my situation

I’m staying at my current job hoping to make contacts, but hasn’t work yet.

It’s so frustrating.

I would like to find projects that I love.

He [teacher] should help us and explain us better how’s that that we’ll find projects as freelancers

Page 4: Empathy map and problem statement

Think

She thinks that doesn’t have enough tools to get started

She thinks that having contacts is the solution to her problem

Page 5: Empathy map and problem statement

She is frustrated about the whole process

Lacks motivation to take action

Feel

Page 6: Empathy map and problem statement

Problem Statement

• The stakeholder needs a fun and easy way to target clients in order to effectively find opportunities as a freelance translator.