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Customer
SIG Presentation
Customer
Agenda
■ Introduction
■ What is cloud computing
■ Government and the Cloud?
■ Why SAP Cloud?
■Ariba overview
■ SAP Business ByDesign and Procurement
■ SAP Cloud for Travel
Customer
Introduction
Customer
Who are we?■Locally based consulting company
■We have serviced the Australian Government since 2003
■Our SAP Partnership includes,
■Services Partner
■Cloud Partner (including VAR)
■Hosting Partner
■Our consultants understand the Public Sector and are
certified in the SAP Cloud Portfolio
Introduction
Customer
Why are we here?
■Local SAP Cloud Partner
■Working with SAP Canberra to inform the Australian
Government on the benefits and opportunities of
cloud computing
Introduction
www.dilbert.com
Customer
How can we help? ■ Public Sector expertise
■ Government policy and process experience
■ Requirements gathering and documentation
■ Implementation services
■SAP Functional expertise including
■ Finance and Procurement
■ Grants Management and Contract Management
■ SAP Technical expertise
■ SAP On Premise and Cloud integration
Introduction
Customer
What is cloud computing?
Customer
Definitions and terminology■ “Cloud computing is a type of internet computing where
different services -- such as servers, storage and
applications -- are delivered to an organisation's computers
and devices through the Internet”
■ 45 Cloud Computing Terms Defined
■ SAP – SAP Cloud Strategy Whiteboard
■ Salesforce – What is cloud computing?
■ Microsoft – Cloud computing
■ Cloud Commerce – Cloud Computing explained
What is cloud com
puting ?
Sources Webopedia and YouTube
Customer
Service Models■ Cloud computing providers offer their services according to
several fundamental models:
■ Infrastructure as a service (IaaS),
■ Platform as a service (PaaS), and
■ Software as a service (SaaS)
■ IaaS is the most basic and
each higher model abstracts from
the details of the lower models
What is cloud com
puting ?
Source Wikipedia
Customer
Deployment Models■Cloud computing providers typically deploy their
services several ways:
■Public cloud
■Private cloud (includes Community Cloud)
■Hybrid cloud
What is cloud com
puting ?
Customer
Government and the Cloud
Customer
Government policy■ Goal: The Australian Government will be a leader in the use of
cloud services to achieve greater efficiency, generate greater
value from ICT investment, deliver better services and support a
more flexible workforce.
■ Key Action: Australian Government agencies will consider cloud
services for new ICT procurements. Agencies will choose cloud
services where the cloud service represents the best value for
money and adequate management of risk compared to other
available options
Governm
ent and the Cloud
Source: Australian Government Cloud Computing Policy v2
Customer
Key considerations ■ Value for money
■ Adequate security
■ Delivering better services
■ Improving productivity
■ Achieving greater efficiency ; and
■ Developing a more flexible workforce
Governm
ent and the Cloud
Customer
Data security and sovereignty
■ In early July 2013 the Attorney-General released the
Australian Government policy and risk management
guidelines for the storage and processing of Australian
Government information in outsourced or offshore ICT
arrangements under the Protective Security Policy
Framework
Governm
ent and the Cloud
Customer
Who’s moving to the cloud■ Australian Government
■ Department of Immigration – SuccessFactors
■ Department of Infrastructure – SuccessFactors Recruitment
■ NSW Government
■ NSW Trade and Investment – Business ByDesign and locally hosted
payroll. Over 8500 users.
■ Victorian Government
■ Victorian State Government – Uses the Ariba Network to build an
eServices Register for its ICT suppliers.
Governm
ent and the Cloud
Customer
Why SAP cloud?
Customer
SAP is a cloud leader■ Strategic and trusted supplier to Australian Government
■ SAP delivers the right mix of cloud, hosted, and on-premise
technology based on your needs.
■ Most comprehensive cloud portfolio
■ 29 million users in the cloud
■ Largest cloud implementations in the world
■ Over 1 million businesses on the Ariba® Network
■ Proven cloud implementation and support methodology
■ Plug and Play integration with SAP on premise solutions
Why SA
P cloud ?
Customer
SAP uses local data centers■ SAP’s cloud hosting facility is located at
Equinix’s hosting center in Sydney, Australia.
■ Federal Government certified panel facility
■ Australia Data Center of the Year award (2011, 2012)
■ ISO 27001 certified
■ Hosts the growing electronic payments industry, including
payment gateways, aggregators, banks and network
providers
Why SA
P cloud ?
Customer
SAP Cloud Portfolio
SOCIAL COLLABORATION D rive effective people collaboration by natively integrating socia l capabilities into business processes
CUSTOMER
• Engage your customers
in a whole new way, from prospect to prom oter
• G uide your custom ers in the right d irection w ith predictive and industry insights , w hile delivering a seamless experience
• G row business w ith your existing custom ers and find new custom ers
BUSINESS COLLABORATION Im prove the way you buy, sell, and m anage cash by connecting, collaborating, and transacting w ith a ll your g lobal trading partners
MONEY
• D rive real-tim e, intuitive
financia l insights to everyone across the business
• Ensure com pliant accounting and financia l reporting for g lobal enterprises
• O ptim ize finance operations to im prove effic iency, w orking capita l, and m itigate risk
SUPPLIER
• Realize sustainable savings
and reduced supply chain risk driv ing sourcing optim ization
• Increase visib ility and com pliance across your procurem ent processes
• Inform your business w ith spend analytics and supplier perform ance insights
P EO PLE
• D rive workforce strategies
and insights w ith confidence
• Em pow er employees to take charge of their perform ance and career
• O ptim ize H R operations across geographies, organizations, and em ployee types
SAP Cloud Portfolio
Customer
Cloud for People
Core HR CloudEmployee CentralEmployee Central PayrollPerformance CloudPerformance & GoalsCompensationSuccession & DevelopmentLearning CloudRecruiting CloudHR Analytics Cloud Workforce Analytics Workforce Planning
PEOPLE
SuccessFactorsProvides the industry’s only true end-to-end human capital management (HCM) platform delivering talent management, core HR, and workforce analytics in the cloud
SAP Cloud Portfolio
Customer
Cloud for Customer
Customer for Cloud
• Cloud for Customer
• Cloud for Sales
• Cloud for Service
• Cloud for Social Engagement
• Social Media Analytics by Netbase
CUSTOMER
Cloud for Customer
• SAP Cloud for Customer integrates with
SAP ERP on premiseSAP CRM on-premise andSAP Jam for social collaboration.
• The focus is on the user experience and support for mobile device delivery, such as the iPad and Smartphones.
SAP Cloud Portfolio
Customer
Cloud for Money
Financial Cloud
• Cloud for Financials
• Cloud for Travel
• Invoice Pro (Ariba)
• SAP Business ByDesign
• SAP Business One Cloud
MONEY
Financial Cloud
• Streamline accounting processes and increase overall efficiency
• Gain transparency and insight into financial performance
• Deliver business insights directly to the mobile device
• Achieve real-time visibility into your cash flow and liquidity
• Control travel expense cost and improve compliance with corporate policies
SAP Cloud Portfolio
Customer
Cloud for Supplier
Sourcing Cloud
• Sourcing Pro• Discovery• Contract Pro• Supplier Information Management
Procurement Cloud
• Procure-to-Pay Pro• Services Procurement• Procurement Content
Spend Analytics Cloud• Spend Visibility
SUPPLIER
Ariba Solutions and Network
• Buyers can quickly discover new sources of supply
• Sellers can easily transact with new buyers
• Connected to a diverse network of high-quality suppliers,
• Contracting and procuring in ways that ensure compliance.
SAP Cloud Portfolio
Customer
Customer
Ariba SolutionsA
riba overview
■Spend Analysis
■Sourcing
■Discovery for Buyers
■Contract Management
■Supplier Management
■ Invoice Management : Achieve compliant, electronic
invoicing on a global scale – for faster approval cycles,
dramatically lower processing costs, increased
discount capture, and near-zero exceptions.
Customer
The Ariba NetworkA
riba overview
InvoiceAgainst ContractsServices Invoicing
Procurement ContentCatalogs
PO & Invoice Automation
E-Transactions& Status
SourcingAnalysis. Sourcing
& Contracts
Your Trading PartnersYour Applications
1+ millionTrading Partners
65+ millionAnnual Invoices
190Countries
>60% Global 2000 use the
Network
$450B In Annual
Commerce
40+ millionAnnual Purchase Orders
DiscountingDynamic
Discounting
Customer
Ariba Network GrowthA
riba overview
Customer
ANZ Customer snapshotA
riba overview
DEECD, DTF, DBI
Customer
Buyers and sellers benefitSeller ValueBuyer Value
Sourcing
Procurement Process
AP Process
Compliance
Cash & Discount Mgmt
Totalsavings
FasterPayment
AR Process
ProcessingOrders
Sales & Marketing
Increased Revenue
15-75%Time
savings
15-75%Processsavings
5-32%Revenue increase
Totalsaving
3-9%Processsavings
$3-20Savings/
Document
1-8%Spend
savings
Ariba overview
Customer
SAP and Ariba integration
Product Catalog integration (for SAP MM & SRM)
Mater data and process integration to ERP; SAP ERP data to the Ariba Network
Purchase Order & Invoice Automation
SAP ERP data to the Ariba Network for Purchase Order and Invoice Automation*
Ariba Network RDS: Supporting “procure-to-pay”
and “order-to-cash” processes
SAP NetWeaver Process Orchestration
Leverage preconfigured integration for the procure-to-pay process and Ariba Procurement Content
Get there in as little as 4-6 weeks!
Rapid Deployment
Solutions
Ariba overview
Customer
Common issuesA
riba overview
Wasted Time and Resources
Higher Operating and Supply Chain Costs
High Prices & Missed Sales Opportunities
Manual Paper-based CollaborationPoint to Point EDI, Portals & Single Process Solutions
Delayed Payments, Overpayments, and Missed Discounts, Slow Cash Flow
Limited Visibility and Elevated Risk
Your Company
Buyers Suppliers
Customer
Invoice Management - CloudA
riba overview
■ Go Paperless to Reap the Benefits of the Ariba Network
Achieve compliant, electronic invoicing on a global scale – for faster
approval cycles, dramatically lower processing costs, increased
discount capture, and near-zero exceptions.
Shorten approval cycles and improve productivity
Eliminate 70% or more of related costs
Improve discount capture by more than 100%
Enable all of your suppliers to participate
Comply with regulatory requirements
Customer
Invoice management
ERP
Invoice Conversion
Invoice Automation
Ac
co
un
ts P
ay
ab
leP
roc
ure
me
nt
IT
Org
an
iza
tio
n
Fin
an
ce
, T
rea
su
ry
Paper / Electronic
Invoices
Paper
/ Ele
ctro
nic
Invo
ices
Paper / Electro
nic
Invoices
Paper / Electronic
InvoicesElectronic POs
Ariba overview
Customer
Invoice managementInvoice Conversion
Invoice Automation
Ariba overview
■ Capture: Ariba converts your paper invoices so you can
digitally process them with your e-invoices in a single,
touchless invoice stream. Then we’ll help you convert high-
paper-volume suppliers to electronic invoicing to cut your
costs.
■ Comply: Ariba Invoice Professional is the user-friendly
workflow solution specifically designed for AP. It’s pre-
configured with best practices for invoice review, approval,
and exception management.
■ Settle: Once you’re managing e-invoicing through Ariba
Network connections with your suppliers, with greater
visibility and control, you’ll be able to settle payments using
mutually beneficial, collaborative tools that optimize
working capital while capturing more discounts.
Customer
How Invoicing Pro Works The best invoice solution is the one that is TOUCHLESS!
Ariba Smart Invoicing drives auto post rates of 98% compared to less than 60% with other solutions
Faster billing and receivables
processing at lower cost
Supplier
Supplier
SupplierInvoice
Customer
P2P
AP
NetworkAdapter
98%... Touchless
Lower AP Cost Faster Cycles Lower Risk
AccountCoding
Contract & Receipt Match
Price & TaxCompliance
GST/VAT Compliance
PO & PO-Line Match
Buyer Match (non PO)
UOM & SKU Change
Currency Match
Sub Total& Total Amount
PO-Line Change
Line & Total ConsumptionThresholds
Shipping & Tax
Thresholds
InvoiceNumber
Bill To / Ship To
PO Number
Requestor(Non PO)
InvoiceDate
VAT / GSTIDs
PO
Pay
Ariba overview
Customer
Invoicing Pro – Level I ValidationBasic field-level existence and PO and non-PO verification
Immediate and clear explanation of level I
exceptions
Ariba overview
Customer© 2010 Ariba, Inc. All rights reserved. 37
Invoicing Pro – Level II Validation
Immediate and clear explanation of level II
exceptions
Ariba overview
Customer
Invoicing Pro – Level III ValidationAdvanced account coding, matching, compliance & workflow
Tax Variances
Account Code Variances
Goods Receipt & Contract Match
(3 & 4-way match) Variances
Ariba overview
Customer
Invoice ApprovalOne Click Access to
All Information
Configurable Header and Line Level
Exceptions
Auto Match to PO Line Items and Receipts
Configurable Approval Workflow
Approvals available Online, Outlook,And Blackberry
When approved Supplier automatically
paid via ERP
Ariba overview
Customer
SAP Business ByDesignand Procurement
Customer
Strategic Sourcing scenarioSA
P Business B
yDesign
Request
Invite BiddersPublish Request for Quotation
Quote Award Contract
Create and Approve Contract
Monitor Contract
Receive Quotes
Evaluate Quotes
Award Quotes
Communicate Decision
Bundling of multiple sourcing requests into single request for quotation of different types such as basic requests for information, complex requests for quotations, and contract negotiations leads to higher volume and less transactions.
Integration into entire supply base as well as to external supplier directories combined with automatic bidder proposal allows easy identification of most suitable bidders
Collaboration support through bidder communication using integrated SAP Interactive Forms software (by Adobe®)
Seamless integration of request for quotation and contract management enables direct contract creation out of awarded supplier quote.
The single access point for contract information including built-in alert for expiring contracts makes it easier for buyers to prepare, analyze, and monitor contracts throughout the entire life cycle.
Built in analytics and reports gives immediate access to strategic reporting information such as contract usage and maverick spend.
Customer
Self Service - Shopping cartSA
P Business B
yDesign
■ Employees can use the Self-Service Procurement business package to
create and manage their own requests for supplier catalogue items or
non-catalogue items using shopping carts.
Processing Shopping Carts
Create an advanced shopping cart
Track a shopping cart
Approve a shopping cart
Processing Purchase Requests
Processing Requests for Quotation
Processing Purchase Orders
Confirming Goods and Services Receipts
■ Saves time and effort as requests are sent immediately to purchasing,
and buyers convert the request directly to a purchase order with
minimal or no manual effort. The optional approval process allows you
to review and control your employees' spending.
Customer
Project procurementSA
P Business B
yDesign
• Automated sourcing and purchase order creation, triggered from the project
• Efficient collaboration with all parties involved in your project within your company and beyond
• Time recording, monitoring, and confirmation of work performed by external service providers
• Payments to suppliers are highly automated to achieve the highest possible payment discounts taking the current liquidity situation into consideration
• Built-in analytics that enables the purchasing department to monitor the lifecycle of the external service provider
Initiate Execute
Perform Services
Record TimeSource and Bundle
Procure
Send Purchase Order
Acknowledge Purchase Order
Settle
Receive/Verify Supplier Invoice
Pay InvoicePost to Ledger
Initiate RFQ Processing
Create Purchase Order
Customer
SAP Cloud for Travel and Expenses
Customer
Key benefits SA
P Cloud for Travel
■ Better manage your business travel – from booking to receipt capture
to expense reimbursements – with this efficient, cloud-based solution.
■ Manage your travel anytime, anywhere - even from your mobile device
■ Stay within your corporate travel policies with real-time guidance and
alerts
■ Submit receipts and reconcile expenses remotely - for faster
reimbursement
■ Integrates with SAP ERP FI and SAP ERP HCM to leverage financial
processes for faster expense reimbursement and cash management
Customer
Business ScenarioSA
P Cloud for Travel
Customer
Key features SA
P Cloud for Travel
■ You can access the SAP Cloud for Travel mobile apps using the
following:
Tablets (Apple iPad)
Smartphones (Apple iPhone, RIM BlackBerry, Android)
■ 20+ country versions
■ 8 Language versions (including Chinese, French, Spanish)
Customer
ERP integrationSA
P Cloud for Travel
■ YouTube – ERP integration overview
■ The following table provides an overview of the supported data
replication scenarios:
Customer
PostingSA
P Cloud for Travel
Customer
3rd party integrationSA
P Cloud for Travel
Customer
Questions?
Customer
Thank You!
For more information or if you want to trial
a system contact:Name: Simon Mann
Phone: 0403 959 154
Email: simon.mann@redbackconsulting.com.au
Customer
Cloud key trends■ Hybrid Cloud
■ More Growth of Mobile Cloud Computing
■ We will see an ever increasing trend of people working from home,
and using their own device
■ Increased Importance of Cloud Security
■ Rise of the Geopolitical Cloud
■ Arrival of Social in all Cloud Solutions
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