Customer

SIG Presentation

Customer

Agenda

■ Introduction

■ What is cloud computing

■ Government and the Cloud?

■ Why SAP Cloud?

■Ariba overview

■ SAP Business ByDesign and Procurement

■ SAP Cloud for Travel

Customer

Introduction

Customer

Who are we?■Locally based consulting company

■We have serviced the Australian Government since 2003

■Our SAP Partnership includes,

■Services Partner

■Cloud Partner (including VAR)

■Hosting Partner

■Our consultants understand the Public Sector and are

certified in the SAP Cloud Portfolio

Introduction

Customer

Why are we here?

■Local SAP Cloud Partner

■Working with SAP Canberra to inform the Australian

Government on the benefits and opportunities of

cloud computing

Introduction

www.dilbert.com

Customer

How can we help? ■ Public Sector expertise

■ Government policy and process experience

■ Requirements gathering and documentation

■ Implementation services

■SAP Functional expertise including

■ Finance and Procurement

■ Grants Management and Contract Management

■ SAP Technical expertise

■ SAP On Premise and Cloud integration

Introduction

Customer

What is cloud computing?

Customer

Definitions and terminology■ “Cloud computing is a type of internet computing where

different services -- such as servers, storage and

applications -- are delivered to an organisation's computers

and devices through the Internet”

■ 45 Cloud Computing Terms Defined

■ SAP – SAP Cloud Strategy Whiteboard

■ Salesforce – What is cloud computing?

■ Microsoft – Cloud computing

■ Cloud Commerce – Cloud Computing explained

What is cloud com

puting ?

Sources Webopedia and YouTube

Customer

Service Models■ Cloud computing providers offer their services according to

several fundamental models:

■ Infrastructure as a service (IaaS),

■ Platform as a service (PaaS), and

■ Software as a service (SaaS)

■ IaaS is the most basic and

each higher model abstracts from

the details of the lower models

What is cloud com

puting ?

Source Wikipedia

Customer

Deployment Models■Cloud computing providers typically deploy their

services several ways:

■Public cloud

■Private cloud (includes Community Cloud)

■Hybrid cloud

What is cloud com

puting ?

Customer

Government and the Cloud

Customer

Government policy■ Goal: The Australian Government will be a leader in the use of

cloud services to achieve greater efficiency, generate greater

value from ICT investment, deliver better services and support a

more flexible workforce.

■ Key Action: Australian Government agencies will consider cloud

services for new ICT procurements. Agencies will choose cloud

services where the cloud service represents the best value for

money and adequate management of risk compared to other

available options

Governm

ent and the Cloud

Source: Australian Government Cloud Computing Policy v2

Customer

Key considerations ■ Value for money

■ Adequate security

■ Delivering better services

■ Improving productivity

■ Achieving greater efficiency ; and

■ Developing a more flexible workforce

Governm

ent and the Cloud

Customer

Data security and sovereignty

■ In early July 2013 the Attorney-General released the

Australian Government policy and risk management

guidelines for the storage and processing of Australian

Government information in outsourced or offshore ICT

arrangements under the Protective Security Policy

Framework

Governm

ent and the Cloud

Customer

Who’s moving to the cloud■ Australian Government

■ Department of Immigration – SuccessFactors

■ Department of Infrastructure – SuccessFactors Recruitment

■ NSW Government

■ NSW Trade and Investment – Business ByDesign and locally hosted

payroll. Over 8500 users.

■ Victorian Government

■ Victorian State Government – Uses the Ariba Network to build an

eServices Register for its ICT suppliers.

Governm

ent and the Cloud

Customer

Why SAP cloud?

Customer

SAP is a cloud leader■ Strategic and trusted supplier to Australian Government

■ SAP delivers the right mix of cloud, hosted, and on-premise

technology based on your needs.

■ Most comprehensive cloud portfolio

■ 29 million users in the cloud

■ Largest cloud implementations in the world

■ Over 1 million businesses on the Ariba® Network

■ Proven cloud implementation and support methodology

■ Plug and Play integration with SAP on premise solutions

Why SA

P cloud ?

Customer

SAP uses local data centers■ SAP’s cloud hosting facility is located at

Equinix’s hosting center in Sydney, Australia.

■ Federal Government certified panel facility

■ Australia Data Center of the Year award (2011, 2012)

■ ISO 27001 certified

■ Hosts the growing electronic payments industry, including

payment gateways, aggregators, banks and network

providers

Why SA

P cloud ?

Customer

SAP Cloud Portfolio

SOCIAL COLLABORATION D rive effective people collaboration by natively integrating socia l capabilities into business processes

CUSTOMER

• Engage your customers

in a whole new way, from prospect to prom oter

• G uide your custom ers in the right d irection w ith predictive and industry insights , w hile delivering a seamless experience

• G row business w ith your existing custom ers and find new custom ers

BUSINESS COLLABORATION Im prove the way you buy, sell, and m anage cash by connecting, collaborating, and transacting w ith a ll your g lobal trading partners

MONEY

• D rive real-tim e, intuitive

financia l insights to everyone across the business

• Ensure com pliant accounting and financia l reporting for g lobal enterprises

• O ptim ize finance operations to im prove effic iency, w orking capita l, and m itigate risk

SUPPLIER

• Realize sustainable savings

and reduced supply chain risk driv ing sourcing optim ization

• Increase visib ility and com pliance across your procurem ent processes

• Inform your business w ith spend analytics and supplier perform ance insights

P EO PLE

• D rive workforce strategies

and insights w ith confidence

• Em pow er employees to take charge of their perform ance and career

• O ptim ize H R operations across geographies, organizations, and em ployee types

SAP Cloud Portfolio

Customer

Cloud for People

Core HR CloudEmployee CentralEmployee Central PayrollPerformance CloudPerformance & GoalsCompensationSuccession & DevelopmentLearning CloudRecruiting CloudHR Analytics Cloud Workforce Analytics Workforce Planning

PEOPLE

SuccessFactorsProvides the industry’s only true end-to-end human capital management (HCM) platform delivering talent management, core HR, and workforce analytics in the cloud

SAP Cloud Portfolio

Customer

Cloud for Customer

Customer for Cloud

• Cloud for Customer

• Cloud for Sales

• Cloud for Service

• Cloud for Social Engagement

• Social Media Analytics by Netbase

CUSTOMER

Cloud for Customer

• SAP Cloud for Customer integrates with

SAP ERP on premiseSAP CRM on-premise andSAP Jam for social collaboration.

• The focus is on the user experience and support for mobile device delivery, such as the iPad and Smartphones.

SAP Cloud Portfolio

Customer

Cloud for Money

Financial Cloud

• Cloud for Financials

• Cloud for Travel

• Invoice Pro (Ariba)

• SAP Business ByDesign

• SAP Business One Cloud

MONEY

Financial Cloud

• Streamline accounting processes and increase overall efficiency

• Gain transparency and insight into financial performance

• Deliver business insights directly to the mobile device

• Achieve real-time visibility into your cash flow and liquidity

• Control travel expense cost and improve compliance with corporate policies

SAP Cloud Portfolio

Customer

Cloud for Supplier

Sourcing Cloud

• Sourcing Pro• Discovery• Contract Pro• Supplier Information Management

Procurement Cloud

• Procure-to-Pay Pro• Services Procurement• Procurement Content

Spend Analytics Cloud• Spend Visibility

SUPPLIER

Ariba Solutions and Network

• Buyers can quickly discover new sources of supply

• Sellers can easily transact with new buyers

• Connected to a diverse network of high-quality suppliers,

• Contracting and procuring in ways that ensure compliance.

SAP Cloud Portfolio

Customer

Customer

Ariba SolutionsA

riba overview

■Spend Analysis

■Sourcing

■Discovery for Buyers

■Contract Management

■Supplier Management

■ Invoice Management : Achieve compliant, electronic

invoicing on a global scale – for faster approval cycles,

dramatically lower processing costs, increased

discount capture, and near-zero exceptions.

Customer

The Ariba NetworkA

riba overview

InvoiceAgainst ContractsServices Invoicing

Procurement ContentCatalogs

PO & Invoice Automation

E-Transactions& Status

SourcingAnalysis. Sourcing

& Contracts

Your Trading PartnersYour Applications

1+ millionTrading Partners

65+ millionAnnual Invoices

190Countries

>60% Global 2000 use the

Network

$450B In Annual

Commerce

40+ millionAnnual Purchase Orders

DiscountingDynamic

Discounting

Customer

Ariba Network GrowthA

riba overview

Customer

ANZ Customer snapshotA

riba overview

DEECD, DTF, DBI

Customer

Buyers and sellers benefitSeller ValueBuyer Value

Sourcing

Procurement Process

AP Process

Compliance

Cash & Discount Mgmt

Totalsavings

FasterPayment

AR Process

ProcessingOrders

Sales & Marketing

Increased Revenue

15-75%Time

savings

15-75%Processsavings

5-32%Revenue increase

Totalsaving

3-9%Processsavings

$3-20Savings/

Document

1-8%Spend

savings

Ariba overview

Customer

SAP and Ariba integration

Product Catalog integration (for SAP MM & SRM)

Mater data and process integration to ERP; SAP ERP data to the Ariba Network

Purchase Order & Invoice Automation

SAP ERP data to the Ariba Network for Purchase Order and Invoice Automation*

Ariba Network RDS: Supporting “procure-to-pay”

and “order-to-cash” processes

SAP NetWeaver Process Orchestration

Leverage preconfigured integration for the procure-to-pay process and Ariba Procurement Content

Get there in as little as 4-6 weeks!

Rapid Deployment

Solutions

Ariba overview

Customer

Common issuesA

riba overview

Wasted Time and Resources

Higher Operating and Supply Chain Costs

High Prices & Missed Sales Opportunities

Manual Paper-based CollaborationPoint to Point EDI, Portals & Single Process Solutions

Delayed Payments, Overpayments, and Missed Discounts, Slow Cash Flow

Limited Visibility and Elevated Risk

Your Company

Buyers Suppliers

Customer

Invoice Management - CloudA

riba overview

■ Go Paperless to Reap the Benefits of the Ariba Network

Achieve compliant, electronic invoicing on a global scale – for faster

approval cycles, dramatically lower processing costs, increased

discount capture, and near-zero exceptions.

Shorten approval cycles and improve productivity

Eliminate 70% or more of related costs

Improve discount capture by more than 100%

Enable all of your suppliers to participate

Comply with regulatory requirements

Customer

Invoice management

ERP

Invoice Conversion

Invoice Automation

Ac

co

un

ts P

ay

ab

leP

roc

ure

me

nt

IT

Org

an

iza

tio

n

Fin

an

ce

, T

rea

su

ry

Paper / Electronic

Invoices

Paper

/ Ele

ctro

nic

Invo

ices

Paper / Electro

nic

Invoices

Paper / Electronic

InvoicesElectronic POs

Ariba overview

Customer

Invoice managementInvoice Conversion

Invoice Automation

Ariba overview

■ Capture: Ariba converts your paper invoices so you can

digitally process them with your e-invoices in a single,

touchless invoice stream. Then we’ll help you convert high-

paper-volume suppliers to electronic invoicing to cut your

costs.

■ Comply: Ariba Invoice Professional is the user-friendly

workflow solution specifically designed for AP. It’s pre-

configured with best practices for invoice review, approval,

and exception management.

■ Settle: Once you’re managing e-invoicing through Ariba

Network connections with your suppliers, with greater

visibility and control, you’ll be able to settle payments using

mutually beneficial, collaborative tools that optimize

working capital while capturing more discounts.

Customer

How Invoicing Pro Works The best invoice solution is the one that is TOUCHLESS!

Ariba Smart Invoicing drives auto post rates of 98% compared to less than 60% with other solutions

Faster billing and receivables

processing at lower cost

Supplier

Supplier

SupplierInvoice

Customer

P2P

AP

NetworkAdapter

98%... Touchless

Lower AP Cost Faster Cycles Lower Risk

AccountCoding

Contract & Receipt Match

Price & TaxCompliance

GST/VAT Compliance

PO & PO-Line Match

Buyer Match (non PO)

UOM & SKU Change

Currency Match

Sub Total& Total Amount

PO-Line Change

Line & Total ConsumptionThresholds

Shipping & Tax

Thresholds

InvoiceNumber

Bill To / Ship To

PO Number

Requestor(Non PO)

InvoiceDate

VAT / GSTIDs

PO

Pay

Ariba overview

Customer

Invoicing Pro – Level I ValidationBasic field-level existence and PO and non-PO verification

Immediate and clear explanation of level I

exceptions

Ariba overview

Customer© 2010 Ariba, Inc. All rights reserved. 37

Invoicing Pro – Level II Validation

Immediate and clear explanation of level II

exceptions

Ariba overview

Customer

Invoicing Pro – Level III ValidationAdvanced account coding, matching, compliance & workflow

Tax Variances

Account Code Variances

Goods Receipt & Contract Match

(3 & 4-way match) Variances

Ariba overview

Customer

Invoice ApprovalOne Click Access to

All Information

Configurable Header and Line Level

Exceptions

Auto Match to PO Line Items and Receipts

Configurable Approval Workflow

Approvals available Online, Outlook,And Blackberry

When approved Supplier automatically

paid via ERP

Ariba overview

Customer

SAP Business ByDesignand Procurement

Customer

Strategic Sourcing scenarioSA

P Business B

yDesign

Request

Invite BiddersPublish Request for Quotation

Quote Award Contract

Create and Approve Contract

Monitor Contract

Receive Quotes

Evaluate Quotes

Award Quotes

Communicate Decision

Bundling of multiple sourcing requests into single request for quotation of different types such as basic requests for information, complex requests for quotations, and contract negotiations leads to higher volume and less transactions.

Integration into entire supply base as well as to external supplier directories combined with automatic bidder proposal allows easy identification of most suitable bidders

Collaboration support through bidder communication using integrated SAP Interactive Forms software (by Adobe®)

Seamless integration of request for quotation and contract management enables direct contract creation out of awarded supplier quote.

The single access point for contract information including built-in alert for expiring contracts makes it easier for buyers to prepare, analyze, and monitor contracts throughout the entire life cycle.

Built in analytics and reports gives immediate access to strategic reporting information such as contract usage and maverick spend.

Customer

Self Service - Shopping cartSA

P Business B

yDesign

■ Employees can use the Self-Service Procurement business package to

create and manage their own requests for supplier catalogue items or

non-catalogue items using shopping carts.

Processing Shopping Carts

Create an advanced shopping cart

Track a shopping cart

Approve a shopping cart

Processing Purchase Requests

Processing Requests for Quotation

Processing Purchase Orders

Confirming Goods and Services Receipts

■ Saves time and effort as requests are sent immediately to purchasing,

and buyers convert the request directly to a purchase order with

minimal or no manual effort. The optional approval process allows you

to review and control your employees' spending.

Customer

Project procurementSA

P Business B

yDesign

• Automated sourcing and purchase order creation, triggered from the project

• Efficient collaboration with all parties involved in your project within your company and beyond

• Time recording, monitoring, and confirmation of work performed by external service providers

• Payments to suppliers are highly automated to achieve the highest possible payment discounts taking the current liquidity situation into consideration

• Built-in analytics that enables the purchasing department to monitor the lifecycle of the external service provider

Initiate Execute

Perform Services

Record TimeSource and Bundle

Procure

Send Purchase Order

Acknowledge Purchase Order

Settle

Receive/Verify Supplier Invoice

Pay InvoicePost to Ledger

Initiate RFQ Processing

Create Purchase Order

Customer

SAP Cloud for Travel and Expenses

Customer

Key benefits SA

P Cloud for Travel

■ Better manage your business travel – from booking to receipt capture

to expense reimbursements – with this efficient, cloud-based solution.

■ Manage your travel anytime, anywhere - even from your mobile device

■ Stay within your corporate travel policies with real-time guidance and

alerts

■ Submit receipts and reconcile expenses remotely - for faster

reimbursement

■ Integrates with SAP ERP FI and SAP ERP HCM to leverage financial

processes for faster expense reimbursement and cash management

Customer

Business ScenarioSA

P Cloud for Travel

Customer

Key features SA

P Cloud for Travel

■ You can access the SAP Cloud for Travel mobile apps using the

following:

Tablets (Apple iPad)

Smartphones (Apple iPhone, RIM BlackBerry, Android)

■ 20+ country versions

■ 8 Language versions (including Chinese, French, Spanish)

Customer

ERP integrationSA

P Cloud for Travel

■ YouTube – ERP integration overview

■ The following table provides an overview of the supported data

replication scenarios:

Customer

PostingSA

P Cloud for Travel

Customer

3rd party integrationSA

P Cloud for Travel

Customer

Questions?

Customer

Thank You!

For more information or if you want to trial

a system contact:Name: Simon Mann

Phone: 0403 959 154

Email: simon.mann@redbackconsulting.com.au

Customer

Cloud key trends■ Hybrid Cloud

■ More Growth of Mobile Cloud Computing

■ We will see an ever increasing trend of people working from home,

and using their own device

■ Increased Importance of Cloud Security

■ Rise of the Geopolitical Cloud

■ Arrival of Social in all Cloud Solutions