airport ground handling analytics (gha+)
Post on 13-Feb-2017
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© 2015 GrayMatter All Rights Reserved
GrayMatter’s Ground Handling Analytics (GHA+)
Built with…- Over 100 man years of in-house Domain Experience.- Over 500 man years of in-house BI Experience
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• Why Analytics for Ground Handling?
• Why GrayMatter’s Ground Handling Analytics (GHA+)?
• How does the solution address the problems?
• Solution Overview What does the solution consist of?
Differentiators
Solution Architecture
Agenda
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Ground Handling Challenges
Challenge 1 - Lack of accurate estimation of resource requirement resulting in following scenarios:
Scenario Cost Profitability Quality
Overestimation
Underestimation
Challenge 2 - Lack of information on airline-wise, flight-wise, task-wise resource utilization, quality and profitability thereby constraining root cause analysis and bottom-up corrective actions
Challenge 3 - Lack of insights on resource utilization patterns toa. Identify tasks on which resources have to be multi-skilledb. Identify seasonality trendsc. Determine baseline fixed team composition and budget for variable team
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• Enables analysis of quality incidents, utilization, costs, revenues and profitability atairline, aircraft type, flight and task level and thereby helps in determining optimalbalance between productivity, quality and profitability
• GHA+ enables the concept of customer/airline performance evaluation Measuring performance in term of
Gross margin at airline and flight level Quality of service at airline and flight level Overall resource productivity at airline and flight level
Drilling down to task and resources level Planning issues at task and resource allocation level Quality issues at task and resources level Profitability issues at task level
• GHA+ enables techniques that refine resource optimization by Providing accurate information on workload and resource requirement across peak , slack ,
seasonal time periods that help determine resource needs at different times Trends on resource utilization that help derive fixed and variable team composition Identifying tasks on which resources have to be multi-skilled
Why GHA+
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How does the solution address the problems?
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How does GHA+ address profitability?
Key Solution Features• Ability to determine customer/airline specific results• Ability to determine profitability for aircraft type, flight and tasks and thereby identify specific
areas of concern that require corrective measures• Ability to simulate what-if scenarios to optimize profitability in conjunction with other
parameters• Enables evaluation of airlines and hence provides basis for contract re-negotiations
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How does GHA+ address productivity?
• Enables optimal resource allocation by accurate assessment of resource requirement at airline, aircraft type, flight and task level
• Provides patterns of resource utilization according to times of day, specific months or times of the year• Enables identification of resources to be multi-skilled and tasks in which to be multi-skilled• Enables devising optimal core team and estimating flexible team required• Evaluation of previous day’s performance for direct control
Key Solution Features
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How does GHA+ address quality?
• Enables insights on quality at airline/customer level• Enables drill down analysis at aircraft type, flight and task level to address the specific area of concern• SLA adherence reports for specific tasks like baggage and bus
Key Solution Features
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Solution Overview
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Dashboards Highly Intuitive clickable dashboards with story board defined for each
role – an average of 7-9 inter related port lets with graphs and tabular
reports
Reports Highly formatted function specific online or distributable reports.
Data Warehouse
Model
Unified predesigned data model deployed to standard ORACLE INFORM
database.
Meta data layerBusiness terms mapping to existing DWH model enables Dashboards and
reports to work smoothly with ability to ad hoc reporting for future proof
usage.
ETL prebuilt
connectors
Ready connectors for other related data sources like major AODB,
Finance and Planning systems
What does the solution consist of?
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GHA+ Differentiators
Ready to deploy analytics solution
• Prebuilt content that factors industry best practices
• Prebuilt data integration with ground handling transactional systems like GroundStar
Built for superlative user experience
• Role Based approach with website like navigation
• KRA Mapped to KPI to enable right information at right time
• ‘What’ ‘Where’ ‘Why’ ‘When’ Design enables faster decision making
• Mobile BI , MS office integration
Scalable Technical platform
• Built on leading BI platforms
• Single unified architecture: Integrate various BI components like Reporting, Dashboards, Adhoc Analytics, OLAP analytics, ETL Connectors, Data Mining, Pre-built data model and pre-built BI contents
Lowest TCO and Faster time to market
• Faster, predictable, guaranteed deployment
• Single partner V/s multiple external vendors – management consultants, System Integrators and tool ISV's
Future Proofing
• Annual maintenance support provides regular updates/upgrades for both functional and technical platform
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GHA+ Solution Architecture
People utilization
Quality
Airline revenue
Flight Profitability
Cost analyser
Source Staging Area
Task analyser
DataMart
Mobile BI
Dashboards
Reports
Advance Analytics
GrayMatterconnector
Pre built ETL jobs
INFORM AODB
Budgeting and planning Data (system/excel)
Self Service BI
Pre built BI Content
CO
MM
ON
SEM
AN
TIC
LAY
ER
FinanceCost & Revenue
DatasourceETL
connectors
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