agile business
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www.rallydev.com! ©2013!
A Christmas Cracker!
Karl Scotland!kscotland@rallydev.com!@kjscotland!@RallySoftware!!
www.rallydev.com! ©2013!
Agile Business!
A Leaders Guide to !Harnessing Complexity!
www.rallydev.com! ©2013!
What happened to this company?!
www.rallydev.com! ©2013!
www.rallydev.com! ©2013!
1 2 5
iPhone Released 1
iPhone App SDK Released 2
Android w/ Nav Released 5
Major Recession 3
3
iPhone App Released 4
4
www.rallydev.com! ©2013!
A lot can !happen in1.5 years.!
Is your business Agile enough?!
www.rallydev.com! ©2013 Rally Software Development Corp !
Learning Organizations!
where people continually expand their capacity to create the results they truly desire !where people are learning how to learn together!!
Peter Senge, The Fifth Discipline!
Humans are the learning organisms par
excellence. The drive to learn is as strong as the
sex drive – it begins earlier and lasts longer.!
Edward Hall, Anthropolgist
www.rallydev.com! ©2013!
Today’s solution is to yesterday’s problem.
Be ready to solve tomorrow’s problem.!
www.rallydev.com! ©2013!
Embrace Uncertainty!
Chaotic! Simple!Complicated!Complex!
Uncertainty!
Take Action!
Follow Rules!Analyze!Guess &
Learn!
Chaotic! Simple!Complex! Complicated!
Uncertainty!
Take Action!
Follow Rules!Analyze!Guess &
Learn!
Chaotic! Simple!Complex! Complicated!
Bureaucrat!Engineer!Firefighter! Entrepreneur!
Uncertainty!
Take Action!
Follow Rules!Analyze!Guess &
Learn!
Chaotic! Simple!Complex! Complicated!
Firefighter! Bureaucrat!Engineer!Entrepreneur!
Uncertainty!
Explore
Execute
Uncertainty!
Emerge
Analyze
Uncertainty!
Prepare
Plan
Uncertainty!
Chaotic! Simple!Complicated!Complex!
Product lifecycle!
Chaotic! Simple!Complicated!Complex!
Product lifecycle!
Chaotic! Simple!Complicated!Complex!
Product lifecycle!
Chaotic! Simple!Complicated!Complex!
Product lifecycle!
Chaotic! Simple!Complicated!Complex!
Disruption!
Product lifecycle!
Chaotic! Simple!Complicated!Complex!
Disruption!
Product lifecycle!
www.rallydev.com! ©2013!http://cognitive-edge.com/!
www.rallydev.com! ©2013!
www.rallydev.com! ©2013!
www.rallydev.com! ©2013!www.rallydev.com/els!
www.rallydev.com! ©2013!
Align The Whole Business!
www.rallydev.com! ©2013!
www.rallydev.com! ©2013!
X-Matrix!
! =
" =
! =
A3-Xcorrelation correlation / contribution
weak correlation or rotating team member
accountability
strong correlation or team leader
Legend
departments
CD Form 1-2 Hoshin Kanri for the Lean Enterprise © 2006 Thomas L. Jackson Page 1
important correlation or core team member
correlation correlation / contribution
rocks/dept initiatives
results
impr
ovem
ents
stra
tegi
es
www.rallydev.com! ©2013!
www.rallydev.com! ©2013!
Strategic A3s!
www.rallydev.com! ©2013!
Scaling Agile Collaboration!
Prepare – provide participants with all the instructions and materials they need to complete the work Prompt – Deliver a concise, clear question that stimulates the information gathering Gather – Guide participants in creating and gathering their responses through the particular information gathering process Process – Lead participants in using their information to formulate knowledge and actionable decisions
www.rallydev.com! ©2013!
Manage the System!
www.rallydev.com! ©2013!
Deming’s Red Bead Experiment!
http://www.flickr.com/photos/monville/7007512248/!
www.rallydev.com! ©2013!http://scaledagileframework.com/!
www.rallydev.com! ©2013!http://scaledagileframework.com/lean/!
www.rallydev.com! ©2013!
Principles of Lean Agile Leadership!
1. Take an economic view of the full value chain 2. Embrace the Agile Manifesto 3. Develop people, not things 4. Own the system of which you speak 5. Decentralise control 6. Unlock the intrinsic motivation of knowledge
workers 7. Implement software development flow. Visualise
work. Manage work in process. 8. Build high-performing teams
http://scaledagileframework.com/principles-of-leanagile-leadership/!
“Leadership begins with the
desire to serve.”
Robert K. Greenleaf “The Servant as Leader “ 1970
“Servant leaders serve by leading and
lead by serving.”
Jean Tabaka, Rally
“Leadership is creating the environment for
greatness in people to emerge.”
Brad Smith, CEO Intuit
www.rallydev.com! ©2013!
Key Practices of Servant Leaders!
• Self-Awareness • Listening • Changing the pyramid • Developing your colleagues • Coaching not controlling • Unleashing the energy and intelligence of others • Foresight
The Case for Servant Leadership, Kent Keith
www.rallydev.com! ©2013!
christopherAVERY.com
© 1991-2006 Christopher Avery & Bill McCarley . Responsibility Process Model and Responsibility Method are trademarks of Christopher Avery & Bill McCarley
The Responsibility Process™
RESPONSIBILITY
OBLIGATION
SHAME
JUSTIFY
LAY BLAME
DENIAL
QUIT
The Leadership Gift!Responsibility - Owning your ability and power to create, chose and attract
Quit Giving up to avoid the pain of Shame and Obligation
Obligation Doing what you have to instead of what you want to do
Shame Laying blame onto oneself (often felt as guilt)
Justify Using excuses for things being the way they are
Lay Blame Holding others at fault for causing something
Denial Ignoring the existence of something
http://www.christopheravery.com/responsibility-process!
Is your business Agile enough?!
www.rallydev.com! ©2013!
www.rallydev.com! ©2013!http://www.rallydev.com/community/!
www.rallydev.com! ©2013!
www.rallydev.com! ©2013!
www.rallydev.com! ©2013!
Software Development Performance Index
Productivity = throughput Predictability = variability of throughput Responsiveness = time in process Quality = released defect density
http://www.rallydev.com/agilemetrics!
www.rallydev.com! ©2013!
What happened to this company?!
www.rallydev.com! ©2013!
www.rallydev.com! ©2013!
1
Began Experimentation 1
2
$50M in New Product Revenue 2
3
1800 Concurrent Experiments 3
www.rallydev.com! ©2013!http://www.rallydev.com/agile-business-book!
www.rallydev.com! ©2013!
Go Agile. Go Rally.!https://www.rallydev.com/careers/
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