afp westchester npd 2013 building a social tribe - how to get your community working for you -...

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Non-profits do not always have full-time staff learn how to leverage today’s social landscape to work for your non-profit. During this workshop you’ll learn how to get your community working for you. LEARNING OBJECTIVES/TAKEAWAYS: Attendees will learn what tools they should use and how they can get their community to spread their message for them via the social web.

TRANSCRIPT

TechnologyTherapy.com914-949-6092@TechTherapist TechnologyTherapy

BUILDING A SOCIAL TRIBEHow To Get Your Community

Working For You

Jennifer ShaheenPresident & Technology

Therapist®Technology Therapy Group

TechnologyTherapy.com914-949-6092@TechTherapist TechnologyTherapy

TechnologyTherapy.com914-949-6092@TechTherapist TechnologyTherapy

NonProfit

Supporter

Supporter

Supporter

Supporter

Supporter

Supporter

Supporter

TechnologyTherapy.com914-949-6092@TechTherapist TechnologyTherapy

Supporter

NPF- Listening

NPF – Supporting

NPF – Motivating

NPF - Guiding

TechnologyTherapy.com914-949-6092@TechTherapist TechnologyTherapy

To Build a Tribe…

Powerful Story

Make Connections

Be Authentic

Leverage Powerful

Tools

TechnologyTherapy.com914-949-6092@TechTherapist TechnologyTherapy

“Stories have real power to hold human attention

and shape our thinking.”

- Jonathan Gottschall, author The Science of Storytelling

Powerful Story

TechnologyTherapy.com914-949-6092@TechTherapist TechnologyTherapy

INSPIRATION

Make Connections

TechnologyTherapy.com914-949-6092@TechTherapist TechnologyTherapy

Transparency

Be AuthenticShare the stories of how people have helped big

& small

TechnologyTherapy.com914-949-6092@TechTherapist TechnologyTherapy

Leverage Powerful

Tools

Community

TechnologyTherapy.com914-949-6092@TechTherapist TechnologyTherapy

Ingredients of a Good Story

Self Discovery

Orientation

Focal Point Conclusion

TechnologyTherapy.com914-949-6092@TechTherapist TechnologyTherapy

Storytelling Tools

Powerful Platforms

TechnologyTherapy.com914-949-6092@TechTherapist TechnologyTherapy

The Stats

Facebook still skews young, but the 45- to 54-year-old age bracket has seen 45% growth since year-end 2012. Among U.S. Internet users, 73% with incomes above $75,000 are on Facebook (compared to 17% who are on Twitter). Eight-six percent of Facebook's users are outside the U.S.

Instagram: 68% of Instagram's users are women. The age skews 18-29 yrs. African-American, Hispanic and urban residents.

TechnologyTherapy.com914-949-6092@TechTherapist TechnologyTherapy

The Stats

Google+ is the most male-oriented of the major social networks. It's 70% male. And according to Google there are more than 500 million users

Pinterest is dominated by tablet users. And, according to Nielsen data, 84% of U.S. Pinterest users are women.

TechnologyTherapy.com914-949-6092@TechTherapist TechnologyTherapy

The Stats

Twitter has a surprisingly young user population for a large social network — 27% of 18 to 29-year-olds in the U.S. use Twitter, compared to only 16% of people in their thirties and forties.

Twitter has a surprisingly young user population for a large social network — 27% of 18 to 29-year-olds in the U.S. use Twitter, compared to only 16% of people in their thirties and forties.

TechnologyTherapy.com914-949-6092@TechTherapist TechnologyTherapy

TechnologyTherapy.com914-949-6092@TechTherapist TechnologyTherapy

More Stats

TechnologyTherapy.com914-949-6092@TechTherapist TechnologyTherapy

Make it Easy

To Get Involved

TechnologyTherapy.com914-949-6092@TechTherapist TechnologyTherapy

Create Focused Campaigns / Projects

This gives your audience focus

TechnologyTherapy.com914-949-6092@TechTherapist TechnologyTherapy

Give People the Tools to Spread the Word

• Provide downloadable guides• Create and share badges• Provide photos & videos• Give people ideas• Show their stories

TechnologyTherapy.com914-949-6092@TechTherapist TechnologyTherapy

TechnologyTherapy.com914-949-6092@TechTherapist TechnologyTherapy

Facebook Wall

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Did You Know?• The average Facebook

user, check’s their account 5 times a day

• Has 200+ friends

• Spends an average of 8 hours a month on #Facebook

• Facebook is the most used social network for Baby Boomers:

• following groups/organizations 55%

• supporting causes 26%

TechnologyTherapy.com914-949-6092@TechTherapist TechnologyTherapy

Facebook for Non-Profits• Leverage the visuals• Get Your #hashtag on• Understand Your Insights• Give to Receive• Outline goals, purpose,

message

facebook.com/nonprofits

TechnologyTherapy.com914-949-6092@TechTherapist TechnologyTherapy

Vine & Instagram

Build Emotions in 15 Seconds or less

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Vine

TechnologyTherapy.com914-949-6092@TechTherapist TechnologyTherapy

Vine on Twitter

TechnologyTherapy.com914-949-6092@TechTherapist TechnologyTherapy

Vine

TechnologyTherapy.com914-949-6092@TechTherapist TechnologyTherapy

Instagram Home Feed

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Instagram Photos

TechnologyTherapy.com914-949-6092@TechTherapist TechnologyTherapy

Instagram

TechnologyTherapy.com914-949-6092@TechTherapist TechnologyTherapy

Instagram Videos

TechnologyTherapy.com914-949-6092@TechTherapist TechnologyTherapy

Instagram Videos

TechnologyTherapy.com914-949-6092@TechTherapist TechnologyTherapy

Twitter for NonProfits

TechnologyTherapy.com914-949-6092@TechTherapist TechnologyTherapy

TechnologyTherapy.com914-949-6092@TechTherapist TechnologyTherapy

Twitter for Non-Profits• Be active• Get involved with your

followers• Tweets with 100 characters

get retweeted 4x more• Tweets with 1 or 2

hashtags have 21% higher engagement

• Asking for a retweet has a 23x higher retweet rate

TechnologyTherapy.com914-949-6092@TechTherapist TechnologyTherapy

TechnologyTherapy.com914-949-6092@TechTherapist TechnologyTherapy

Pinterest for Non-Profits

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48.7 million users

TechnologyTherapy.com914-949-6092@TechTherapist TechnologyTherapy

TechnologyTherapy.com914-949-6092@TechTherapist TechnologyTherapy

Create a Business Account

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Pinterest Analytics

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Involve Your Followers

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YouTube

https://support.google.com/nonprofits/#topic=3247288

TechnologyTherapy.com914-949-6092@TechTherapist TechnologyTherapy

Cross Your Social Media

TechnologyTherapy.com914-949-6092@TechTherapist TechnologyTherapy

Questions?TechnologyTherapy.com

Need help creating your strategy and implementing your strategy

914-949-6092

Connect with me on:Twitter: @techtherapist

Facebook.com/TechnologyTherapy

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