a stalker's guide to innovation consulting

A Stalker’s Guide to Innovation ConsultingReflections from my journey with innovative consulting

Disclaimer: Views are purely personal and does not subscribe to my current organization

Can you captive your clients in just 30 seconds !

A Consultant’s Toolkit

• Data collection• Analysis• Decisions• Technical expertise• Relationship skills• Engagement management• Business acumen• Personal assessment

What are your toolkits?

10 winning qualities of a consultant

Professionalism

Time management

Judgment

Team player

Good communication skills

Expert knowledge

Good listening skills

Roles and Responsibilities

Involve other consultants

Reputation

How do you rate yourself in the score of 10?

Practical tips to become a successful consultant

Set up Google Alerts for your client and its competitors

Know basic financial data for your client

Familiarize yourself with the client CEO and senior management

Familiarize yourself with the competitors

Store the contact information for all people on your team, especially partners

Thoroughly review previous client-related work

Build a knowledge hub of client/project-related documents

Proofread all client-ready documents

Key phases of consulting delivery process

•Positioning yourself with the client

• Influencing the client

Situation appraisal

•Managing client relationships

•Defining the terms of reference

Contracting •Assignment management - working in teams

Contracting

•Problem solving•Data collection•Assessing the readiness

for change•Solution generation

Diagnosis •Developing recommendation

•Managing change•Reporting to clients

Intervention

Type of Questions?

•"Can you give me a specific example of what you mean?"•"What sorts of things have you already tried to resolve this situation?"

Probing questions

•"Do I understand correctly that what you're saying is ...?"•"When you say there are communication problems, what do you mean?"

Clarifying questions

•"Do you have any concerns about what we've discussed so far?"•"Would you like some time to mull it over?

Process questions

•"Is this a really frustrating situation for you?"•"It sounds like you're constantly juggling priorities.“

Empathetic questions

•"What question will your staff wish I had asked you?"•"If we get started with the information I now have, what question will we later wish I had asked?"

Meta questions

How can we build the first truly ‘Global Quantum Machines’ company for the 22nd Century?

Currently one Quantum Computer

and 100 odd employees using

Google Infrastructure and top notch

algorithms

Aims to become 100 billion dollar big in next 100 years!

Aims to add 10,000

employees

Problem Statement

How to partner with your client always in the right context?

Time to Think!

How to develop your 30-second value proposition statement in just 3 minutes?

A brainstorm moment!