Flat#107 Al Ghanim Bldg,

Salah al din, Dubai

Contact No: +971 56 8349980

E-mail Address: alyssasantosmorales@gmail.com

Seeking for a suitable job where I could maximize and share my organizational skills, educational

background, and ability to work well with people and develop my personality as a career person in

my chosen profession.

CS E-Commerce Officer

Ole Group Philippines

23rd Floor The Enterprise Center Tower 2 Cor. Paseo De Roxas,

Ayala Avenue, Makati City Philippines

September 2014 – September 2016

Ensures customer‘s request are completed timely and accurately.

Provide immediate attention to customer’s problem and follow up with appropriate

resolution.

Ensure all internal and external reports recorded accurate and tally.

Alyssa S. Morales

OBJECTIVES

WORKING EXPERIENCES

Ensures that all orders received are authentic and pre-authorized according to

procedures/policies.

Provide support and assistance to colleagues within the team through training,coaching

and adopting good team ethics.

Perform other duties as assigned.

On-the-Job Training

Qatar Airways

G/F One Global Place, Fifth Avenue cor.25th Street,

Bonifacio Global City, Taguig Philippines

December 2013 – March 2014

Preparing the passengers list for the free shuttle service provided by the airline.

Ensuring that all the passengers are safe and comfortable in the entire trip.

Checking of passengers itinerary and luggage before boarding.

Attending to passengers inquiries, needs and requests.

Perform other duties as assigned.

On-the-Job Training

Aerotel Ltd.Corporation

Rufino Pacific Tower Ayala Ave.cor. Rufino St.

Makati Cityn Philippines

October 2013 – December 2013

• Ability to organize and plan

• Ability to work well in a team environment

• Good communication skill

• Customer-oriented

• Computer literate (Microsoft Word, Microsoft PowerPoint, Microsoft Excel)

SKILLS

COLLEGE : Bulacan State University

Malolos City, Bulacan

2010-2014

Bachelor of Science in Tourism Management

Birthday : August 14, 1994 Nationality : Filipino

Civil Status : Single Height : 5’3 ft

Age : 22 Weight : 50 kg

Mr. Kevin Kosasih

Assistant Operation Manager, Ole Group

Makati, Philippines

+63927-762-3472

Ms.Maria Katrina Abenir

Reservation and Ticketing Agent

Qatar Airways

+63905-571-2132

PERSONAL DATA

EDUCATIONAL BACKGROUND

CHARACTER REFERENCES