all pumps capability statement

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Capability Statement 1300 ALL PUMPS (255 786)

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Capability Statement

1300 ALL PUMPS (255 786)

We believe in our people. While the products & systems we provide are complex & technical we believe that the way we deal with our customers & channel partners shouldn’t be. We are driven by the mantra that communication is king & collaboration is key.

We inventory what we marketAll Pumps realises that having extensive inventories will make your life easier. Everything we do is “on-time”

We service the products we sellto be a credible supplier in this space you need to be able to offer an extensive maintenance experience; All Pumps does this

We customise our products we accept that a pump in a box won’t satisfy; everything we offer can be customised to suit your specific requirements

The All Pumps design team is committed to continual improvements in both quality and design. We are continuing the standard of excellence with the latest and most up-to-date equipment to ensure the development of high quality packaged pumping products.

The use of Autocad, Solid Works and 3D Modelling are only a part of the detail used to enhance our products.� Complete technical data

available� Detailed drawings of pumps

& systems� Pump & controller

troubleshooting guides

All Pumps Packaged Pump Solutions are assembled at our Sydney manufacturing facility. With our extensive & comprehensive product range coupled with 40 years experience in pump systems manufacture we can produce an engineered solution to solve the most complex application.

Our MissionEngender and maintain a culture of ingenuity that

continuously contributes to the improvement and

progress of our system engineering.

Our VisionBe the leader in the supply of pumps, pumping

equipment and associated design engineering; to provide

the gateway to best practise and competitive solutions.

Our Corporate ValuesAt All Pumps, our clients are served by professional, knowledgeable and efficient people. We build relationships based on:

ObjectivityWe critically examine our solutions to ensure they align with our clients’ objectives and desired outcomes.

Our Company Philosophy

IntegrityWe always act with the utmost integrity, and choose what is ethical and right for our clients and the environment.

RespectWe treat our work colleagues, our clients, our suppliers and the community with respect.

InnovationWe encourage innovation, continuos improvement and learning.

PartnershipWe take a personal interest in our clients’ and colleagues success, and work with them as partners to help them reach their objectives.

“I have found Deryck to be excellent in his role. He has done quoting for us over the past year and has always been prompt and reliable in his role. Also very helpful in giving advice for the right pump to be used. The book you have just bought out, detailing pumps and specs is the best book on the market. “

What our customers tell us...

Design & Engineering

With in-house NSW based facilities including;� Design selection� Project management� Drafting� Stock holding� Manufacture� Testing to AS2417 and in field service team

In-house CapabilitiesAll Pumps Sales & Service has total control over production procedure ensuring quality standards and time frames are met.

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“I work with All Pumps because they’re easier to deal with, and they give me the information I want”.

What our customers tell us...

Packaged Pump Systems... on time

Packaged Pump Solutions | www.allpumps.com.au I 05

All Pumps Sales & Service and its Kwikflo Environmental and Spel Environmental Divisions have a complete turnkey focus on all pumping equipment, water supply and treatment and waste water treatment solutions which embrace all market sectors including industrial, civil, municipal, mining, and commercial operations. All products and processes are quality controlled and engineered to the relevant industry standard and best practise that is applicable. As an organisation All Pumps is committed to continuos to a continuos testing regime (both in-house and in the field) to meet industry standards.

Our package systems are� Purpose built� Cost effective� Highest standard of engineering and reliability

Situated in both Sydney and Condobolin with over 10,000 metres of facility, All Pumps Sales and Service has a focus on quality products and excellent service with an extensive product holding.

We have a proven track record for:� Fast and effective response to enquiries� Reliable deliveries� Competitive prices� Efficient after sales service

� Storm water� Building services� Rainwater harvesting

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Industry Sectors

� Civil & construction� Mining & mineral processing � Environmental

� Wastewater & sludge� Petro chemical� Food & beverage

� Pharmaceutical� Paint printing & packing� Irrigation & sewage

“From an urgent spare part to a turnkey engineered solution”

What our customers tell us...

“Great service Scott went out of his way to find our pump parts so we could repair our pump for an urgent job we had on at shell clyde.”

What our customers tell us...

Packaged Pump Solutions | www.allpumps.com.au I 07

What our customers tell us...

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� A complete range of pump types sourced from world class local & international manufacturers� We supply pump lines that are recognised as best in their field� A strong emphasis on ex-stock supply & short lead-times� We service what we sell & stock large inventories of spare parts & accessories � In-house pump specification

� Oil water separators� Packaged pump stations� Submersible pumps kits� Fire hydrant booster pump sets� Fire sprinkler pump sets� Fire hose reel booster pumps

� Hot water circulator pump sets� Undersink pump stations� Grease arrestors� Water pressure systems� Rain water re-use pressure

systems

� Rainwater filtration systems� Variable speed pump

controllers� Underground storage systems� Gross pollutant traps

“Roger has gone the extra mile to supply a pump station on time under very difficult circumstances and to a very difficult location when under a lot of pressure. Well done and thank you”

Our Products

� Turn-key designed solutions� In-house design engineering

& project engineering

� We collaborate with you to ensure the outcome fits the brief

� In-house testing & certification

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� We can customise to suit you requirements

� All in-house engineering capabilities

� Any drive solution – electric, petrol, diesel, air

� In-house testing & certification

Packaged Solutions Project Engineering

“Very happy with the service provided by dean, he is prompt, does what he says & shows genuine urgency with tenders & after service matters, as I often give him short time frames to work with.”

What our customers tell us...

In-house Drafting & Design Collaboration with Customers is key to a successful project

On-Site Installation, testing and commissioning

“Excellent Prompt Response in a professional manner!”What our customers tell us...

Established in 1973, All Pumps’ sister company SPEL Environmental based in Sydney is dedicated to providing solutions in all fields of storm water treatment.

Cleaning water of pollutants is an ongoing challenge for communities across the globe and as the demand for environmental improvements grows, so does the need to find cost-effective and sustainable methods to remove ever-increasing amounts of contaminants from diverse bodies of water.

At SPEL Environmental, we draw on more than 45 years experience in the design, testing and manufacture of water treatment systems that are utilised in over 45 countries.

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Reducing Water Pollutants

Our focus is on highly efficient pollutant reducing products that target storm water and waste water applications.

SPEL Environmental provides water quality improvement solutions to meet the industry requirements of mining, petroleum,energy, defence, air, land and sea transport infrastructure, industrial, commercial and residential sites.

Our combination of experience and utilisation of current technology has facilitated an organisation that encompasses:

� Design� Engineering� Manufacture� Installation� Commissioning� Operation and maintenance

SPEL Environmental

“Gareth and the team are always ready to assist with some pricing and offer, in my opinion, great customer service.”

What our customers tell us...

�In-house pump repairs�On-site pump servicing�Site surveys

All Pumps Sales & Service on going commitment to research and development, quality product, technical support and customer service will enable us to reach our goal of excellence.

Head Office94-100 Silverwater RoadSILVERWATER NSW 2128

Brisbane Office21 Achievement CrescentACACIA RIDGE QLD 4110

Central NSW98 Parkes RoadCONDOBOLIN NSW 2877

Our People

Packaged Pump Solutions | www.allpumps.com.au I 15

MANAGING DIRECTORCameron HalesPH: 0448 802 [email protected]

SALES MANAGER Scott HorsfallPH: 0448 600 [email protected]

GENERAL MANAGERJames HalesPH: 0448 802 [email protected]

FINANCE MANAGERTamsin [email protected]

OPERATIONS MANAGERNicholas [email protected]

SERVICE MANAGER Andrew DentPH: 0439 008 [email protected]

Service Department contactPhone: (02) 8838 1000 Fax: (02) 9630 0369 Email: [email protected]: www.aIlpumps.com.auAddress: 94-100 Silverwater Road, Silverwater NSW 2128Postal: PO BOX 2705 North Parramatta NSW 1750

“I had a pump fail on me with a customer. All Pumps hadn’t sold me the pump in the first place, but they still took it in and fixed it up for me because the original supplier wouldn’t!”

What our customers tell us...

1300 ALL PUMPS (255 786)

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Service/ Repairs/ Maintenance