alfresco - community versus enterprise
TRANSCRIPT
Decision Matrix for Alfresco Enterprise or Community & Traditional ECM
Why Alfresco?
What makes Alfresco different?
Which ECM solution is right for me?
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Enterprise Principles
● Offer Commercial Service Level Agreements (SLA’s)
● Enterprise customers receive fixes as a priority
● Extensions and integrations to proprietary products are part of Enterprise
● Extensions to manage or monitor highly-scalable or highly available systems are part of Enterprise
● http://newton.typepad.com/content/2009/03/building-a-stronger-open-source-product.html
ECM Requirements4
Traditional ECM
Alfresco Enterprise
Alfresco Community
Stability Daily Build
Agreed SLA’s Forums
Platform Support (Limited) Open Source
Scalability / Availability
Sys Config & Mmgt Storage Policies Indemnity / Warranty Lower Cost (Upfront &
High)
Enterprise Adoption (Limited) Open Process (Closed)
Agreed SLA’s
• No Alfresco SLAo Community Forums
• No Alfresco SLAo Self or Community Fixo Wait for code role up
• None Provided
• Wiki Documentation
• None Provided
• Access to Community Edition
• Supporto Contractual SLA’s (Gold, Platinum, &
Diamond)o Guaranteed availability of resourceso Call tracking and bug prioritisation
• Bug trackingo Bug fixing / Service packso Patch distribution (with back porting)
• Support Portal
• Enterprise Documentation
• Indemnity and Warranty
• Access to Enterprise Edition
Alfresco Community
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Alfresco Enterprise
World Wide SupportFollow the Sun
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Maidenhead SydneyAustin
Support Portal
• Licences• Systems
Heartbeat• Proactive
Notification• Documentation
o Support Handbooko Enterprise
Documentation
• Knowledgebase• Search
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Platform Support
• OS - Linux, Windows, Solaris
• Data Base - MySQL, Oracle, PostgreSQL, MSSQL Server, DB2
• Application Server - Tomcat, JBoss, Oracle, Weblogic, Websphere
• Authentication - Alfresco, OpenLDAP, NTLM, Sun One Directory Server, Active Directory, Kerberos, JASS
• Browser - Firefox, IE, Safari
• OS - Linux
• Data Base - MySQL
• Application Server – Tomcat
• Authentication - Alfresco, OpenLDAP
• Browser - Firefox
• Community Edition
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• Enterprise Edition
Scalability and Availability
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• Easy to configure clustering
• Configure system for:o Horizontal = Lower
costo High availabilityo Scalability
• Clustering
Administration System Management
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• Administration and Monitoring for production systems
• Supports JMX standard. Supports most JMX clients
o Jconsole (ships with JDK), Hyperic, HO OpenView
• Monitoro Database connectionso Memory usageo Alfresco Subsystems
• JMX Monitoring
Administration System Configuration
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• Alfresco Subsystemso Authenticationo Synchronization for User
Directory Integrationo File Server (inc. CIFS, FTP
and NFS)o Transformation Service
(i.e. OpenOffice, ImageMagick)
o IMAP Servero WCM Deployment
Receiver
• Cluster aware
• Runtime Administration
Start, Stop and Configure subsystems – without shutting down Alfresco
Administration System Management
• Report on on comprehensive environment, installation and configuration data
• Diagnostic Dumpo Issue resolutiono Communicate with
support
• SystemReporting
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• Run time index check
• Check for consistence
• Fix errors on the fly
• No server restarts required
• Indexing Check
Minimize downtime, easier troubleshooting, lower internal maintenance and support costs.
Storage Policies
• AKA Information Lifecycle Management (ILM)
• Dynamic storage based on business policies / lifecycle ruleso i.e. Current versions on
fast (expensive) drive. Superseded versions on slower (cheaper) drives.
o Define business rules
• Reduced cost without impacting performance
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SSD$$$
FC Drives
$$
SATADrive
$
Policy Rules
Policy Rules
Open Process
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• Kofax Release Script
• Capture paper documents
• Supports both adhoc and bulk scanning
• Full document profilingo Metadata tagging and
validationo Integration to pull meta data
from external databases
• Production Scanning
Alfresco Enterprise
• Designed to be the lowest cost way to rollout to the Enterprise
• Alfresco is in a unique position to offer this serviceo Skills – We developed 95% of the producto Customer Base – We can offer this level of
service at the lowest cost due to the size of our customer base
• Certified Partner Network
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Health Warning
Uncertified Systems Integrator
+Community
=High Risk & High
Cost
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EnterpriseEdition
Supported Solution
Mission Critical
Patches and Updates
Production Deployment
Certified Partners
Open Source
Which ECM Solution?17
Community Edition
Free Solution
Non-Mission Critical
Have Time/Skill to Fix Issues
Review Next Enterprise Version
Open Source
The open platform forsocial content management.