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  • 8/14/2019 Air Scoop March 2007

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    EDITORIAL

    Environment, environment, environment! It seems these days

    that environment has become the main issue concerning Eu-

    ropean low-cost carriers. Sam Sellers, from Air Bulletin, pre-

    sents us the second part of his exclusive article on environmental

    public relations strategy for LCCs (p. 11). Two trends are clearly

    becoming apparent (p. 9): On one hand, some LCCs, such as easy-

    Jet(p. 9), have realized the clear and present danger on the planet

    and have prepared a strategy to reduce their carbon emissions; and

    on the other, some LCCs led by Ryanairrefuse to accept their roleand accuse government and institutions to add more taxes and to

    regulate the market. This attitude goes against associations such as

    Plane Stupidwhich has declared they will continue to target direct

    actions against LCCs (p. 10).

    Air Scoopstarts this month a deep investigation on LCCs subsidies

    in Europe (p. 8). Further articles in our coming issues will follow

    this global introduction. Just before the recent announcement of

    bankruptcy ofFlyMe(Read Air Scoop April 2007), Air Scoophad

    an exclusive interview of Finn Thaulow, CEO of the Swedish car-

    rier (p. 2). From the same region, we made a focus on Blue1, thesecond largest airline in Finland (p. 4). Whereas Nordic skies are still

    mostly held by local carriers, it is not the case of the Austrian LCC

    market, largely dominated by foreign companies (p. 7). IdeaWorks

    Companygave us once more a clear analysis of frequent flying pro-

    grams. This month Jay Sorensenexplains why frequent flyer exe-

    cutives are concerned about reward availability (p. 5). One of our

    correspondents covered the FITUR 2007 in Madrid (p. 12). We had

    the opportunity to ask few questions to representatives from Ger-

    manwings, Meridianaand Blue Air(p. 13).

    At last but not least, Air Scoopis proud to announce it will be me-

    dia partner of the main LCCs European events:

    - 2nd Air Transport Conference for CSEE (4th of May 2007) Bra-

    tislava (EastEuroLink)

    - Low Cost Air Transport Summit (13th and 14th of June 2007)

    London (MarketForce)

    - World Low Cost Airlines Congress (17th to 19th of September

    2007 London (Terrapinn)

    Air Scoopwill of course cover all these events starting next month

    with French Connect (25th to 27th of April 2007) in Nantes - La

    Baule Atlantia.

    Highlights in this IssueBlue1: Low Prices - High Standards p. 4

    Frequent Flyer Executives... p. 5

    The Austrian LCC Market p. 7

    LCCs Subsidies: The Birth p. 8

    LCCs and Environment: Green Wars p. 9

    Air Scoop - March 2007 www.air-scoop.com

    The Low Cost Carriers Analysis NewsletterAIR SCOOP ANNOUNCEMENTS

    Air Scoop and TripVision:

    A Partnership for Polls

    Air Scoop is proud to announce a par-

    tnership with TripVision, the UKs only

    travel specific tracking survey collecting

    attitudes and behaviors of the travel con-

    sumer.

    The UK travel industry can now benefit

    from a major new research program that,for the first time, aims to give meaningful

    insight into all aspects of traveller behaviour

    patterns - including future intentions.

    TripVisionis a mixture of quantitative and

    qualitative research combined with data

    analysis to give a complete picture of the

    size of the market, the traveller patterns

    and how different categories of travellers

    approach their individual trips.

    Therefore, with TripVision, Air Scoop

    will be able to provide more trends frompassengers and other sources.

    http://www.trip-vision.com

    Air Scoop - In the Air

    Plovdiv

    Airport

    openning?

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    BIRDS EYE VIEW

    Air Scoop - March 2007 www.air-scoop.com

    Exclusive Interview of Finn Thaulow

    (CEO of FlyMe)Finn Thaulow

    CEO of FlyMe

    Could you please present FlyMe to

    our readers? What are your specifi-cities compared to other European

    LCCs? What do you do better than

    your competitors?

    FlyMe Swedenwas founded in 2003

    and started its commercial flights in

    April 2004. The business model was

    to operate a limited number of do-

    mestic flights plus charter flights. The

    utilization was very low, approx 4

    hours per aircraft /day. FlyMe Swe-den is owned 100% by FlyMe Eu-

    rope ABwhich is traded on the First

    North at the Stockholm Exchange.

    New owners and a new Board of

    Directors took over in August 2005

    and it was decided to turn FlyMe

    Sweden into a true LCC airline by

    investing in the FlyMebrand. Num-

    ber of frequencies were increased on

    the domestic routes and 12 new Eu-

    ropean destinations were introduced

    from Gothenburg from the Summer

    2006 traffic program. FlyMepresent-

    ly operates a fleet of 5 leased aircraft

    (4 Boeing 737-300 and 1 Boeing 737-

    500). From the Summer 2007 traffic

    program the fleet will be increased to

    7 aicraft (6 737-300 and 1 dampleased

    MD87). The domestic operation has

    been increased in terms of frequen-

    cies and FlyMe has achieved a market

    share of 34% on the route between

    Gotehnburg and Stockholm/Ar-landa and 38% between Malm and

    Stockholm/Arlanda. European des-

    tinations have been introduced from

    Stockholm in November (Alicante

    and Nice) and more will be added

    from Summer 2007 when also Malm

    will have flights to European destina-

    tions. Stockholm-Lule will be added

    on the domestic route net. FlyMe

    expects to carry around 1.5 million

    passengers in 2007 and the growthin turnover will in principle double

    from 2006. FlyMeis financed throu-

    gh equity and has therefore posted

    losses in the build-up phase. With the

    current trend and size of the airline,

    the financial results will improve andprofits are expected from the second

    quarter of 2007.

    How do you analyze the compe-

    tition in Sweden, especially with

    Ryanair with its base in Stockholm?

    Which LCC is for you the main

    competitor?

    The LCC airlines are taking more and

    more market share but also growingthe market by being able to offer at-

    tractive fares and thus enable more

    people to fly. The important thing is

    to keep very tight cost control as ul-

    timately the one with the lowest unit

    cost will be the winner

    Why did you choose Gothenburg as

    your main base? What are the ad-

    vantages to be there?

    Gothenburg has historically been an

    underserved area. The national car-

    rier, SAS, offered very few non-stop

    services to and from Gothenburg

    trying to channel as much traffic a

    possible via its main hub in Copen-

    hagen. Consequently, there was an

    untapped potential in Gothenburg

    and its catchment area; stretching

    also far into Norway.

    The European Low cost carriers

    market has reached a certain ma-

    turity which leads to its consolida-

    tion. During this transition, what

    are, for you, the greatest threats to

    the European Low cost carriers?

    Fuel rising? Overcapacity? Evo-

    lution of airports? Regulation?...

    Overcapacity and lack of airport

    slots pose the biggest challenge.

    Again, it is important to monitor thecost base continuously and also the

    traffic program in terms of frequen-

    cies and destinations. A high degree

    of flexibility is needed to respond to

    changes in the market and competi-

    tive actions

    What are your expansion projects

    for the coming year(s)?

    FlyMewill continue to grow and gra-dually increase its network between

    Stockholm and Euope as well as Mal-

    m and Europe. Furthermore, flights

    on intra-Scandianvian sectors will also

    be introduced. FlyMe Europehas an-

    nounced the purchase of 51% of Ri-

    ver Don, which owns 51% of Global

    Supply Systems. The transaction is

    conditioned by necessary approval by

    the British Civil Aviation Authorities

    as well as an endorsement from theGeneral Assembly ofFlyMe Europe.

    Global Supply System is a profitable

    747-400 cargo operator today and has

    the potential to partly develop the

    existing cargo business but could also

    serve as a platform for the introduc-

    tion of long haul LCC in due time.

    A project is looking into this exciting

    possibility right now. A proposal or

    recommendation will be made to a

    General Assembly by the 28th of Fe-

    bruary 2007.

    Many LCCs look after extra-reve-

    nues to offset the low price of their

    tickets. What are the projects of Fly-

    Me in terms of Extra-revenues?

    Ancillary revenue is very important.

    FlyMe is presently strengthening this

    part and will put in a lot of efforts

    in 2007 to substantially increase re-

    venues from non-airline products.The website is being up-dated and

    ancillary services presented more at-

    tractively and efficiently. It is a most

    prioritized area

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    BIRDS EYE VIEW

    Air Scoop - March 2007 www.air-scoop.com

    Do you believe that consolidation

    of the market will lead to 2-3 main

    LCCs in Europe, or do you think

    there will always be many LCCs on

    niche markets?

    There will certainly be consolida-

    tion in the market with maybe 3-5

    main LCCs. FlyMeaims to be part

    of this group. Additionally, there will

    always be a number of smaller LCCs

    but probably shrinking

    Are you worried about the shortage of

    pilots and crew hitting LCC market?

    The overall airline market is growingby an estimated 5% annually the co-

    ming years according to IATA. The

    LCCs continue to grow faster and to

    represent a higher share of the to-

    tal number of passengers traveling

    reaching around 20% of the total

    in 2007. This high development ratewill definitely put pressure on get-

    ting sufficient number of pilots also

    considering that other parts of the

    world have an increased demand and

    corresponding shortage as well. The-

    refore, it is important to be regarded

    as a good and attractive employer

    and first and foremost to have an

    excellent relationship and working

    climate

    What are the options for FlyMe to

    transform its business model in

    order to make more costs savings?

    Cost savings is a matter of continuous

    improvements and the right menta-lity throughout the entire organiza-

    tion. Additionally, it is the flexibility

    to respond to changes in the market

    and being able to make adjustments

    in a reasonably short time.

    Read Air Scoop February 2007 for a

    complete analysis on FlyMe.

    Six European consumers protection organizations from different

    countries (Belgium, France, Italy, Portugal, Spain and The Nether-

    lands) have evaluated more than 36 000 flights from legacy airli-

    nes, charter airlines and low cost carriers.

    The 9 000 passengers questioned gave detailed information on

    their travel experiences on board flights from July 2004 until Sep-

    tember 2005. With a rank at the 14th spot, GermanWingsis the-

    refore the German airline with the highest evaluation marks. This

    result is particularly due to the punctuality of its flights, the good

    relation between price and performance, the cleanness on board

    and the efficiency of the ground staff.

    GermanWings: Best German Airlines

    UP & DOWN

    According to a French judicial source, French prosecutors have

    opened a preliminary inquiry into allegations that Ryanairsad-

    vertisements were misleading after receiving more than 40 formal

    complaints. Indeed, Ryanairhighly publicized the launch of new

    routes from Marseille to Morocco scheduled to begin in Novem-

    ber 2006. But the flights have been cancelled indefinitely as the

    necessary licenses had just not materialized on time.

    The company denies any responsability for this fiasco. A spokes-

    man of the airline accuses the French government of delibarately

    trying to damage Ryanair.

    Passengers of these cancelled flights accuse Ryanairof selling tic-kets before getting the green light for the routes, and sue the carrier

    for misleading advertising. Although Ryanairhas paid back the

    cost of the tickets, the carrier failed to reimburse related expenses,

    such as deposits for hotels and hire cars.

    Ryanair Cancelled Flights and

    French Investigations

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    Air Scoop - March 2007 www.air-scoop.com

    The 4th French Connecttakes place on 25-27th April 2007 in La Baule. This unique event offers you the op-

    portunity to network with some of the most influential people in European Low Cost aviation.

    French airports, the legislators and Europes low cost operators all in one place with first-class conference faci-

    lities, superb hotels and dining and a relaxed, entertaining business environment : book your place today!

    For further information, please check www.frenchconnect.net

    The Nordic sky has always been a tough place for airlines

    where the survival of the fittest law can be applied vi-

    vidly. What survives survives and goes on holding posi-

    tions. Blue1entered the market after two previous brands

    had failed (Air Bonitaand Flying Finn) and managed to

    evolve into the second largest airline in Finland.

    Under its name Blue1was launched in 2004 after tender

    call for the re-branding, which was won by SAS. The

    carrier started operating flights to those destinations that

    had previously been served by Flying Finnbut more suc-cessfully. Though Blue1 is positioned as an individually

    branded airline appealing in its colour scheme (white and

    blue) to Finnish identity it is strongly backed up by SAS

    group. Apparently it was that good fellowship with SAS

    that helped Blue1to become the first regional airline to

    join Star Alliancein 2004. At the moment Blue1is code

    shared with SASbut it can also fulfill the task in getting

    regional passengers feed into other airlines within the al-

    liance. On the other hand, Blue1passengers can enjoy the

    full range ofStar Alliancefacilities: EuroBonus program-

    me, through check-in and lounges.

    1 in the name stands for the fastest developing airline

    in Finland and probably the first national airline to chal-

    lenge Finnair. With its new 11 international destinations

    opened in 2006 Blue1has to some extend undermined

    Finnairs position. This also intensified overall competi-

    tion in Scandinavia and led to response from other airlines

    such as Sterling. Danish LCC made an attempt to create

    its sixth base in Helsinki serving 11 destinations. But the

    story was short and the project was terminated almost 4

    months after, leavingBlue1one of the largest operators

    between Finland and Scandinavia.

    Blue1succeeded in finding its own way in business tra-

    vel niche-market. It has elaborated a certain strategy ad-

    dressed to short business travel segment. Not only fares

    were reduced but several facilities added that made Eco-

    nomy Flex a business-like class with the features requi-

    red: fast check-in, front seats and special meal offers. The

    company has recently introduced brand-new tariff sche-

    me with three types of fares: WebSaver with the lowest

    prices possible without any re-fund permitted; BestBuy

    with higher prices but with the possibilities of rebooking;

    and FullFlex with flexible conditions of rebooking and fullrefund. Such a variety of choices means that the airline is

    oriented both towards usual low-cost passengers and to

    people with higher demands. This has a good impact on

    the carriers image bringing it closer to a full service airline

    than to a no-frill one.

    But still there are some fields where Blue1cant beat Fin-

    nair in the nearest future: Russia, for example. Though

    the LCC has initiated consultative sessions with Russian

    aviation authorities regarding flight permission to start

    operation regular flights to Moscow; it is unlikely thatFinnairwill concede its monopoly in the region.

    According to Blue1web-site, the main goal is to become

    the best regional airline for the North European business

    and leisure traveller. And there are just two steps left to

    achieve this. In September 2006 Blue1was voted the third

    best regional carrier in Europe by the European Regions

    Airline Association. No wonder the award would foster

    further development and expansion. But as long as it is

    Finnish the airline doesnt disclose its plans preferring to

    develop quietly without unnecessary excitement in order

    to show then great results at once.

    Blue1: Low prices - High standards

    AIRWAY MARKERS

    EVENTS

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    DOWN TO EARTH

    www.air-scoop.com

    Representatives from more than 70 frequent flier pro-

    grams recently gathered in Vancouver Canada for thethird annual FFP Conference. Low cost carriers sending

    representatives included Air Berlin, Frontier Airlines,

    JetBlue Airways, Southwest Airlines, Spirit Airlines,

    and Virgin Blue. The event is the worlds largest gathe-

    ring of frequent flier program executives and provides a

    unique opportunity to measure the pulse of the loyalty

    marketing industry.

    IdeaWorks, in cooperation with conference organizers

    Airline Information and Global Flight, distributed a

    survey during February 2007 to more than 100 registe-red attendees. The survey results demonstrated an al-

    most painful level of awareness of consumer resentment

    over reward availability issues. Management at low cost

    carriers might find the results of interest as they react to

    competitors that offer frequent flier programs, or as they

    consider the development of programs of their own.

    67% of program executives recognized that consumers are

    frustrated by the lack of basic reward availability for the

    entire airline industry. This awareness seems to be having

    an affect on policy, as nearly 60% of survey respondentsanticipate some level of increased reward availability for

    2007. But the dynamics of frequent flier programs have

    clearly changed over the years. What began as a method

    to increase loyalty has now become a source of attrac-

    tive revenues. 42% of program executives indicate top

    management now rates the ancillary revenues generated

    by frequent flier programs as the benefit of greatest im-

    portance.

    Booking reward tickets is a top-of-mind issue for frequent

    fliers. It seems every frequent flier has a tale of woe on

    the topic reward availability. Consumers might be sur-

    prised to learn program executives are very aware of the

    problem. The survey measured perception of the reward

    availability issue by comparing it to other areas of com-

    plaint, and by seeking feedback for the airline industry as

    a whole. By every measure, reward availability appears to

    be problem number one in the airline industry.

    One of the survey questions addressed the issue directly

    by asking program executives about the perceptions held

    by the members of their frequent flier program. Program

    executives expressed concern over issues such as extrafees and upgrades. But, the greatest source of member

    frustration is the trouble associated with booking reward

    seats.

    The issue of reward availability was also measured in a

    broader sense by asking about consumer perceptions for

    the entire airline industry. Here again, program executi-ves acknowledged the scope of the problem; 57% agreed

    its a major problem and members are very upset. Only

    6% of program executives indicated reward availability

    is not a problem and that members are happy with the

    ability to secure reward seats.

    Perhaps the surprise result of the survey was the impor-

    tance placed by top management on the ancillary reve-

    nues produced by frequent flier programs. Loyalty was

    the primary objective when frequent flier programs were

    introduced 26 years ago. Over time, and largely concur-

    rent with the advent of co-branded credit cards, the pri-

    mary mission of these programs has become the genera-

    tion of cash flow for the parent airline. Meanwhile, the

    Stormy Weather: Frequent Flier Executives Are

    Concerned About Reward Availability and Other

    Consumer Issues

    www.IdeaWorksCompany.com

    by Jay Sorensen

    (President ofIdeaWorks)

    IDEAWORKS AISLE

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    BIRDS EYE VIEW

    Air Scoop - March 2007 www.air-scoop.com

    Everybody knows the packaged holiday tour business has

    been ripe for consolidation for some time. There were no

    surprises when First Choice put their mainstream business

    up on the block. Soon the suitors were circling like 30-so-

    methings at a speed dating party. Thomas Cookwas hot,

    My Travel was ready to rumble and even Kuoniand Vir-

    ginwere strutting their stuff.

    So it was quite a surprise when Thomas Cookcaught My

    Travels eye across the crowded dance floor and announced

    they were an item! Was this unexpected outcome an op-

    portunistic grab it now that could be a synergy trap as

    some industry experts have observed....or a carefully thou-

    ght through plan?

    TripVisionran the numbers on the deal from a unique

    standpoint - that of consumer ownership. As well as trac-

    king the absolute numbers of consumers who have used a

    particular travel agent, TripVisionis also able to identify

    those consumers who have NOT used a particular agent.

    TripVisionis the only data source to be able to do this.

    This is a crucial factor as it determines whether the merge

    will produce incremental business, or if consumers from

    either party end up cannibalising each others sales.

    The customer ownership results are available to subscri-

    bers (its free to subscribe) of our web site www.trip-vision.

    com - to the right hand side of this item entitled Thomas

    Cook & My Travel Presentation. The analysis shows it was

    a good move for both companies. Read on and reflect - re-

    sults for the entire industry are also included on our chart

    and clearly, there are still plenty of merger and acquisition

    opportunities out there.

    ...so make sure you pick the right partner by considering

    the consumer ownership perspective as well as the finan-

    cials !!!!

    Was Thomas Cooks and My Travels merger

    the right outcome?

    ANALYST PORTHOLE

    pure loyalty benefit has been reduced to a lower level of

    importance.

    42% of survey respondents suggest their top management

    says show me the money when placing a value on theirfrequent flier program. Only 15% of those surveyed opted

    for loyalty as the primary benefit recognized by an airlines

    top management.

    Readers are encouraged to note the importance placed

    upon the revenue generating power of frequent flier pro-

    grams. What was launched as an initiative to further the

    loyalty of key customers, has become a significant con-

    tributor of profits from the sale of miles to partners suchas co-branded credit cards. But as the issue of reward

    availability demonstrates, airline management should not

    forget the key purpose of these programs - - to drive

    loyalty, provide recognition and enhance customer ser-

    vice. After all, these programs are designed to serve an

    airlines best customers. If airlines fail to maintain the

    value of these programs for their customers, they will be

    useless as revenue sources.

    Readers are invited to browse the complete 9-page report

    online at the IdeaWorks web site: www.IdeaWorks-Company.com

    Get more information:

    http://www.trip-vision.com/TravelNews/index.cfm?ccs=61&cs=193

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    Air Scoop - March 2007 www.air-scoop.com

    At the beginning of 2007, the LCC

    headlines in Austria were dominated

    by... a Slovakian company, SkyEuro-pe. For two reasons: first, two Aus-

    trian businessmen, Ronny Pecikand

    his partner Georg Stump, took over

    16,5% of the Bratislava-based com-

    pany, quoted on the Vienna Stock

    Exchange. Thus, they challenged the

    other big SkyEurope investor, the

    American hedgefond York (23% of

    the shares).

    Secondly, at the end of March,SkyEuropewill land at the Vienna

    Airport for the first time ever. In

    2007, the LCC will open 16 new

    destinations from Vienna to Hol-

    land, Greece, Spain, Belgium, Italy,

    France, Romania, Bulgaria, Cyprus

    and Croatia, and also an internal

    route to Innsbrck. This year, the

    Slovakian LCC expects more than

    700 000 passengers in Vienna. Two

    of its planes will be based in Austrias

    main airport, and ten in two years.

    This is an important evolution in

    SkyEuropes strategy : with two hubs

    both in Bratislava and in Vienna,

    the LCC now really reinforces its

    leading position in Central Europe.

    Previously, SkyEurope was only

    connecting Vienna with a shuttle

    bus from the Bratislava airport, one

    hour away from the Austrian capital

    city, but located in another country.The same strategy than Ryanair, not

    operating a single flight to Vienna,

    but connecting four British cities and

    Milano to Bratislava.

    In Vienna, SkyEuropewill have to

    compete with the local low-cost lea-

    der: the German-Austrian alliance

    Air Berlin - Niki.

    Austria has only two small LCCs.

    The first one, InterSky, is based at

    the German Friedrichshafen airport,a few miles away from the western

    Austrian border. It operates three

    small aircrafts to 13 destinations. The

    second one is Niki, the company of

    the former formula-one champion

    Niki Lauda, created in november

    2003. It owns six aircrafts, and car-

    ries more than one million passen-

    gers per year.

    Niki could not exist without itsGerman big brother , Air Berlin.

    The German leader and third biggest

    LCC in Europe owns 24% of Niki,

    which is, in fact, its affiliated com-

    pany in Austria. Nikioperates fli-

    ghts from Vienna to Air Berlins hubs

    (Palma de Mallorca, Nrnberg...),

    from where the German LCC brings

    the passengers further to other des-

    tinations. It also benefits from Air

    Berlins logistic support (marketing,

    Internet, call-center...).

    In Vienna, 2,2 of 16,9 million passen-

    gers yearly choose low-cost flights

    - among whom 1,8 million fly with

    Air Berlin - Niki. SkyEurope will

    have to fight hard. Fortunately, the

    low-cost activity is dynamic in this

    airport: in 2006, it grew by 13,2%.

    Austria, with 8 million inhabitants

    and high living standards, is an attrac-

    tive market for LCCs. Their market

    share is growing behind national lea-der Austrian Airlines. In addition to

    Vienna, five other Austrian airports

    are connected to low-cost flights. In

    their case too, foreign companies are

    predominant.

    In Salzburg, an important LCC plat-

    form (12 companies, among which

    Air Berlin Niki, Flybe, RyanAir,

    TUIfly, SkyEurope, Norwegian, Aer

    Lingus, Transavia... ), new routesto Manchester and several German

    cities will open in 2007. In Graz

    (Niki, Condor, InterSky, RyanAir,

    TUIfly ), news routes to Palma de

    Mallorca and Berlin are planned. In

    Innsbrck, Transaviarecently ope-

    ned a route to Rotterdam and TUI-

    flyto Kln. Linz (RyanAir, TUIfly,

    Air Berlin - Niki) will be connected

    with Kln in March. RyanAir and

    TUIfly also serve the smallest low-cost airport in Austria, Klagenfurt.

    Among the important European

    LCCs, only easyJetis absent in the

    country. Its route to Bratislava was

    suppressed in 2006.

    Most of the LCCs in Austria fly to

    Germany, Great Britain and Southern

    Europe. Charter activity is signifi-

    cant, from Austria to the southern

    seas in summer, and from abroad

    to the Austrian snow in winter. But

    Austria is also the door to Central

    and Eastern Europe. And this mar-

    ket has just begun to emerge. From

    Salzburg, Niki already flies to Bu-

    dapest, and SkyEurope to Warsaw.

    And from Vienna, SkyEurope will

    launch in March flights to Bucharest

    and Sofia, and Nikito Moscow. The

    beginning of a battle to the East

    ? Maybe... But Niki Lauda, the par-

    tner ofAir Berlin, is also a friend ofRonny Pecik, the new Skyeuropein-

    vestor. And he announced he could,

    one day, cooperate with SkyEurope.

    The Austrian LCC Market Is Dominated By Foreign Companies

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    The Birth of LCC Subsidies

    Subsidies for airports and low-cost carriers (LCCs) have

    long been a center of debate. With Ryanairgreeted the

    New Year facing European Commissions queries overthe carriers airports deal with Derry in the mist of scrutiny

    and suggested illegal state aid, LCCs and airports subsidies

    once again strike European media.

    State aid in aviation sector is not a new breed. It has long

    existed in European Union when all airlines are privately

    owned, of partial or complete state ownership. As a result,

    complete or partial state ownership has frequently invol-

    ved state capital injections into airlines having financial

    difficulties. State aid has been justified on various grounds

    ranging from economic and military to legal and psycholo-gical. In the present European aviation scene in which fair

    competition is emphasized, many aviation development

    funds are taken in more subtle and implicit forms.

    When Ryanairand easyJetstarted low-fare operations in

    Europe in the 1990s, they offered modest flights connec-

    ting small and secondary airfields. However, this started to

    change when European governments launched route de-

    velopment funds to support cultivation of direct regional

    flights connecting local airports with major transport hubs

    and even exotic international destinations, with the aim tobolster business travel and tourism and ultimately maxi-

    mize commercial interests for the airports, carriers and the

    cities concerned.

    Various route development funds are set up as indirect

    initiatives to promote, secure and enhance existing and

    new direct air services between regional airports and more

    popular destinations. As a strategic move to consolidate

    city and even country image, direct air connection is con-

    sidered to help create more popular business and tourism

    gateway. As early as November 2002, Route Development

    Fund (RDF) was set up in November 2002 by the Scot-

    tish Executive. The RDF is operated on a partnership basis

    with Highlands & Islands Enterprise, VisitScotlandand

    Scottish Enterprise, which administers the fund on the

    Executives behalf, allocating funding to airports and new

    external direct routes proved to be economically beneficial

    to Scotland. It has helped lure more than 40 new services

    than mere European routes that were on the wish list in

    2003, including lucrative links from Glasgow to Dubai and

    Boston and Edinburgh to New York and Atlanta.

    Northern Ireland followed suit shortly after by launchingan air route development fund in 2003. Similar to the

    Scottish flagship funds operational structure, the northern

    Irish initiative is operated by a company called Air Route

    Development (NI) Ltd. This company was created by the

    Department of Enterprise, Trade and Investment and In-

    vest Northern Ireland, providing investment support toairports that offer discounts on aeronautical charges to

    airlines introducing new routes, as well as match funding

    which allows the airports to double the amount of dis-

    count offered. By June 2005, it has subsidized nine new

    routes include one direct flight linking Belfast and New

    York.

    From carriers perspective, launching new air routes con-

    necting major destinations and airfields is no easy task.

    Airports are natural assets to countries and at the same

    time, monopolies. Apart from fuel and operational cost,airport charges levied by the airfields is what each carrier

    strives to reduce through individual negotiation. After

    slimming down operational cost through e-ticketing, re-

    duced complimentary services and back-office operations,

    low-cost carrier is burdened by steepened airport charges.

    This creates another contradiction to route development

    funds which offer financial aid for respective airports

    and carriers to develop direct routes. If the airports are,

    in a way sources of carriers financial expenditure, to what

    extent they can be justified to receive government incen-

    tives to discount carriers on landing and other adminis-trative charges in order to encourage them to fly to these

    airports?

    Notably, European Commissionstrives to put an end to

    such subsidies and retain a competitive air market. The

    new EU rules will outlaw start-up subsidies for long-haul

    routes launched after the end of May and all flights to air-

    ports with 10 million or more passengers a year. The Com-

    mission hopes to put many lucrative links that are made

    possible by route development funds to date back on the

    ground. However, since many of the regional airports such

    as Edinburgh and Belfast still have missing links to many

    Europes biggest economic and transport hubs, the execu-

    tives would still offer scaled down financial backings to

    routes that would have started by June. As a matter of

    fact, the new rules do let the Scottish executive to use

    RDF to support routes from Edinburgh duplicating those

    that already existed from Glasgow.

    Find more articles about LCCs Subsidies in our next

    newsletter: Air Scoop April 2007.

    LCCs SUBSIDIES

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    www.air-scoop.com

    Tense debates over certain issues have always accompa-

    nied the EU Commission LCCs relationships. The la-

    test ecological initiative set out by the Commission hasbrought forward discords that exist within the European

    Low Fares Airline Association (ELFAA). The two lea-

    ders, Ryanair and easyJet, appeared to have different

    approaches to the problem of CO2 emissions and envi-

    ronmental protection. However, the idea to include LCCs

    in the emission trading scheme met rather cool reaction

    from ELFAA, the organization that was created in order

    to protect LCCs interests and defend their rights against,

    amongst others, the EU policies.

    Positioning itself as a green and environmental friendly air-

    line Ryanairis absolutely against any additional taxation

    regarding ecological issues. The LCC is convinced that

    factories and road transport are much more to be blamed

    than aviation. Being the largest LCC in Europe with the

    fleet of more than 120 aircraft Ryanairis not interested in

    any additional costs. The company accuses the Commis-

    sion of speculating; and states that the offered measure

    will do nothing but decrease the overall economic growth.

    Environmental agencies in the UK, in turn, chastised Rya-

    nairfor its position, calling it irresponsible.

    easyJet, on contrary, admits airlines negative influence onthe environment and is ready to improve it at any stake.

    The company sees minimising this influence as a crucial

    part of the strategy. The British LCC is rather supportive

    of the scheme and does not see any threat in it. Unlike

    Ryanair, easyJetbelieves that this measure is worth ta-

    king to cut down greenhouse gas emissions.

    The scheme itself has two-step implementation with intra

    EU flights being added in 2011 and flights operated out/

    into the EU in 2012. This basically means that LCCs are

    the first to feel the burden of new taxation. ELFAAin-

    sists on long-distance flights entering the scheme together

    with the domestic EU flights. ELFAAsees such division asdiscriminatory and afraid that the delay in out-EU flights

    entering can end up with no entering at all.

    To defend member airlines and to accommodate both

    Ryanairand easyJetinterests ELFAAhas published the

    Frontier Report stressing that the whole idea of scheme

    implementation is just a waste of time. The report highli-

    ghted that airlines are not the biggest polluters and should

    not be treated as such. The main goal of the report, which

    was to disclose all the myths that surround airlines nega-

    tive impact on the environment, was much in accordance

    with Ryanairs position. But considering that the present

    Chairman of the Environment Working Group at the EL-

    FAAis also a representative of easyJet it is plausible that

    some kind of compromise is to be found.

    Positions of other members ofELFAAare not that clear

    as of the two mentioned. Sterling, for example, is aimed

    at reducing C2O emissions and introducing new environ-

    mental friendly fleet by its own efforts. The approach is

    really close to Ryanairs: we dont pollute, so there is no

    need to pay.

    Although Ryanairs and easyJets attitudes towards buying

    so called pollution credits are fundamentally different,

    ELFAAitself (meaning all the member airlines) took a so-

    mewhat middle of the road position acknowledging the

    importance of environmental protection but being stron-

    gly against any additional taxation. However, this could

    be a matter of further bargaining with fuel taxation, for

    example, being an objective.

    LCCs Green Wars LCCs ENVIRONMENTAL ISSUES

    Among all European LCCs, easyJetappears as the most

    open to discussion on Environment and ready to make

    some proposals to reduce its carbon emissions. Here under

    are the latest positions of the carrier:

    easyJettoday publishes its Corporate and Social Respon-

    sibility Report which outlines its strong environmental

    credentials and includes three promises to help balance

    aviations huge social and economic contribution with its

    impact on climate change.

    Andy Harrison, easyJet Chief Executive, declared: Its

    hard to see how anybody who has read the recent IPCC

    report and the Stern Review can deny that global warming

    is a clear and present danger and that this generation has a

    responsibility to take action now. Most within the aviation

    industry recognise that aviation pollutes and that we must

    improve the environmental efficiency of todays operations

    and work on tomorrows technologies.

    It is time for a proper debate of the sort that has been lar-

    gely missing of late. Given that aviation CO2 only accounts

    for 1.6% of global greenhouse gas emissions, grounding

    every aircraft in the world would have a miniscule impact

    on climate change yet a vast impact on our economies. So,

    airlines have a responsibility to do what they can and go-

    vernments have a responsibility to ensure that their policies

    incentivise the right behaviour.

    easyJet: Friend of the Environment...

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    Plane Stupid: Yes. We will continue to target direct actions against LCCs

    Probably if somebody conducted a survey today about

    the most often heard word in the news and read in the

    newspaper the answers would be firstly Environment andsecondly Climate changes. Be honest with yourself, does it

    not seems to you as if the words had been discovered few

    weeks ago. Everybody is speaking about environmental is-

    sues, their changes and consequences for the future - for

    our future. Supposedly everybody cares about the future,

    and therefore also about the environment, but what can

    be done? Who is responsible and what is the solution?

    Air Scoopasked the association Plane Stupidwhy are Low

    Cost Carriers, in their opinion, not environmental friends

    and if they plan any action against LCCs in the future?

    Leo Murray, Press Officer ofPlane Stupid, answered as

    follow:

    Low cost carriers are driving the massive growth in air

    travel we have seen and expect to continue to see over the

    next decades if our governments do not adopt a policy of

    demand restraint. Air travel is the most environmentally

    damaging form of transport, both because of the very high

    levels of CO2 it deposits in the upper atmosphere - exact-

    ly where it is not wanted - but also because of the seldom

    mentioned other greenhouse gas emissions, such as NOX

    and contrails, which make the warming effect of aircraftemissions at least twice that of the CO2 alone. All of this

    adds up to make aviation the fastest growing contributor

    to climate change, especially here in the UK and the EU.

    Low cost carriers are only able to offer their services so

    cheaply because of the enormous tax subsidies they re-

    ceive through 0% tax rating on aviation fuel and no VATon tickets, aircraft or aircraft spares and repairs. All of the

    LCCs in the UK lobby aggressively to maintain their uni-

    quely tax-free status; see Ryanairs APD stunt earlier this

    year, or indeed easyJets deliberately misleading sustaina-

    bility statement last week.

    Plane Stupidtargets LCCs specifically because most of the

    destinations they serve are near enough to be easily accessi-

    ble by more sustainable forms of transport such as rail; 45%

    of all flights in the EU are to destinations of 500km away

    or less; Paris is the top destination from Heathrow airport- there are 60 flights every day to Paris from Heathrow.

    The reality of transforming our economies to avoid dange-

    rous climate change means we cannot allow aviation as a

    whole to grow much beyond its present size, and we may

    very likely even need to reduce it. This means if we are

    still going to travel to places like Australia, South America,

    China and Japan - places that are basically innaccessible

    by other forms of transport - then we are going to have to

    stop flying between nearby European cities altogether, and

    find some other means of getting around instead.

    Yes. We will continue to target direct actions against LCCsuntil they accept and admit that their business is a major

    cause of climate change, and is set to become the UKs n1

    contributor before 2050 unless their crazy expansion plans

    are scrapped.

    It is for this reason that easyJethas today published its

    Environmental Code, which contains three promises - that

    easyJetwill be efficient in the air, efficient on the ground

    and will help shape a greener future for the industry.

    The same business model which gives us low fares (newaircraft, high occupancy rates, direct flights) also gives us

    environmental efficiency in the skies - easyJetemits 27%

    fewer greenhouse gasses per passenger kilometre than a tra-

    ditional airline on an identical route. In addition we reco-

    gnise that we can and we will expect more of our ground

    suppliers at airports.

    We also intend to play a leading role in improving the fu-

    ture environmental performance of our industry - reforming

    Europes famously-inefficient air traffic system, implemen-

    ting a meaningful European emissions trading scheme, wor-king on the next generation of aircraft, giving customers the

    most comprehensive range of environmental information

    available for travel to a particular destination, and helping

    them to offset the carbon emissions of their flight.

    I believe that we are on the cusp of major advances in air-

    craft and engine technologies which will lead to dramatic

    reductions in emissions, which have not yet been factored

    into the environmental forecasts about our industry.

    In the meantime airlines have an obligation to maximisetheir environmental efficiency (particularly by operating the

    cleanest available technology). For their part, Governments

    must ensure their policies balance the vast economic and so-

    cial benefits of flying with its impact on climate change, par-

    ticularly by mandating minimum environmental standards

    for aircraft to operate in Europe.

    Governments should also recognise that some airlines are

    already more efficient than others - something that the UKs

    Air Passenger Duty dramatically fails to do. APD provides

    no incentive for airlines to operate the cleanest aircraft; itcompletely omits airfreight and private jets; the proceeds

    are not allocated to any scheme to improve the environ-

    ment; and it is disproportionate - on a UK domestic return

    flight, the 20 APD is now 25% of the average fare and about

    10 times the cost of off-setting the carbon emitted on an

    easyJetflight.

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    BIRDS EYE VIEW

    Air Scoop - March 2007 www.air-scoop.com1

    Moreover, LCCs need to clearly explain to customers their

    position on two controversial programs that impact pas-

    sengers and airlines.

    The first is the EU Emission Trading Scheme. Many LCCs

    seem to understand that emission trading is the best system

    for reducing aircraft emissions, but LCCs might consider

    pressing for changes to make the system fairer. These in-

    clude:

    Ensuring that long-haul flights on any airline to/from Eu-rope are covered so passengers who fly longer distances

    on an airplane, regardless of the airline, will pay their fair

    share.

    Pressing for tough restrictions on the minimum number

    of seats airlines can configure their aircraft with, which mi-

    ght force legacy carriers to cut premium seat sections and

    make their aircraft more efficient to operate.

    Ensuring that the EU presses other nations, including the

    United States and China to develop similar schemes to

    control emissions. EU airlines should not be the only ones

    making sacrifices for the planet.

    LCCs also need to communicate to passengers what green

    taxes LCCs find acceptable. Many customers justifiably be-

    lieve that airlines are opposed to any taxes on air travel,

    but some LCCs recognize that some environmental taxes

    are necessary for passengers to pay, a fact many passengers

    arent aware of. LCCs need to set clear criteria for new or

    expanded air travel taxes that passengers can comprehend

    and empathize with. Some possible criteria include:

    Tax increases must be phased in over a period of at least

    six months, so a fiasco similar to the current APD crisis

    doesnt reoccur. Taxes must directly fund environmental programs such

    as the formation of carbon sinks.

    Tax increases are proportional to the airline, duration of

    flight, and class of travel. Passengers who fly more envi-

    ronmentally friendly carriers shouldnt pay the same rate

    as those who fly on dirtier carriers, and like the APD, pas-

    sengers who fly in premium classes should pay more than

    passengers who dont.

    LCCs also need to offer an alternative to environmental

    taxes. Perhaps the easiest idea is to allow customers to do-

    nate to a carbon offsetting charity to compensate for the

    emissions of their trip right from the booking page. To

    launch this feature, airlines should match customer dona-

    tions up to a certain figure.

    If LCCs create a dialogue with customers, they must ac-

    knowledge the successes, but also the steps that still needto be taken by passengers and airlines to achieve further

    reductions to the human impact on climate change. An

    advertising campaign that discusses the environment and

    not travel may be the best way for LCCs to start a dialogue

    with customers. LCCs should consider voicing their envi-

    ronmental message in various formats including:

    An advertising campaign similar to HSBCs latest cam-

    paign in the UK. This brilliant campaign contains a posi-

    tive, down-to-earth message that customers can relate to.

    The campaign de-emphasizes the negative image custo-

    mers have of banking and instead focuses on what HSBC

    has done to reduce its environmental footprint, what more

    they still have to do, and most importantly, what custo-

    mers can realistically do to help.

    Information in in-flight magazines and other sources on

    the aircraft with the same content as proposed in the ad-

    vert campaign above.

    A prominent, detailed, dedicated page to the environ-

    ment on their Web sites.

    European LCCs shouldnt hide the fact that they contri-

    bute to climate change. Instead, creating an open and frank

    dialogue will help customers understand the challengesairlines face, the steps most LCCs have already taken to

    reduce their environmental impact, and the steps they

    plan to take in the future. If LCCs dont present their own

    solutions to slowing climate change, then the uninformed

    public will side with governments, which will impose hi-

    gher taxes and an EU Emissions Trading Scheme that will

    unfairly punish LCCs.

    A Proposed Environmental Public Relations Strategy for LCCs (part 2)

    www.airlinebulletin.com

    Exclusive Analysis for Air Scoop

    Sam Sellersprovides analysis and commentary on the airline industry at his website,www.airlinebulletin.com. He is the author ofTake Control of Booking a Cheap Airline

    Ticket, an ebook for travelers in the United States who are interested in purchasing

    cheap airline tickets. The ebook provides step-by-step instructions that readers can use

    to purchase the cheapest airline tickets. It can be purchased for $10 at

    http://www.takecontrolbooks.com/airline-ticket.html

    (Read the first part Air Bulletins analysis on LCCs and Environment Issues on Air Scoop February 2007)

    http://www.takecontrolbooks.com/airline-ticket.htmlhttp://www.takecontrolbooks.com/airline-ticket.html
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    www.air-scoop.com2

    FITUR 2007 is the first grand tourism event on the yearly calendar for the in-

    ternational tourist industry. Over 5 intensive working days, from 31st January

    to 4th February, a comprehensive range of tourism businesses and destina-

    tions from around the world has been presented in Madrid, which became a

    FITUR 2007

    veritable focal-point for Spanish and international tourism opportunities.

    FITUR reinvents itself year after year, providing an Integral Promotional Service which generates fluid trade links among

    all participating actors of the tourist industry before, during and after the exhibition.

    An Air Scoop correspondent was at the FITUR 2007 and had the opportunity to interview LCCs representatives there.

    2 questions to...

    Andreas Engel: PR Spokesman International Germanwings

    What are the projects of Germanwings in Malta?

    Germanwingsis now a litlle bit older than 4 years, flying

    from 4 hubs in Germany to 60 destinations in Europe -

    and from end of March from Cologne & Stuttgart also to

    Malta, starting with 2 flights per week - starting from 19

    EUR (incl. all taxes, up to 15 % of all tax). We think Malta

    has an enormous growth potential, is a undiscovered Islandfor 7,1 Mi. GermanwingsCustomers we had 2006.

    And there is a high demand also for well situated Germans

    to fly individualy with nice Germanwings Airbus, leather

    seats and without any advertising for gaming, gambling nor

    car rentals to Malta

    How does Germanwings manage the competition with

    Ryanair?

    Ryanairis low-cost market leader in Europe with over 16

    years experience to fly from nowhere to nowhere. Ger-

    manwings is mostly flying to Primary Aiports (Hamburg

    not Luebeck like Ryanairor Barcelona not Reus or Stoc-

    kholm-Arlanda and not Skavsta, Paris CDG not Beauvaisetc) So Ryanairdoes not disturb us, and competition is

    good for Germanwings- we have the better product, we

    are Lufthansa light, like a radio station in Malta men-

    tioned recently. If you want to fly cheap with a very re-

    liale airline, with brand new Airbus from, or to, a big city

    like Cologne and Stuttgart, Germanwingsshould be your

    choice!

    2 questions to...

    Loredana De Filippo, Exterior Relations from Meridiana

    What are the projects of Meridiana in Malta?

    We will start operation between Bologna and Malta on

    next April with two weekly flights (on Thursdays and Sun-

    days). Last year, Meridianacarried about 8.000 passengers

    on this route from June to September, the load factor on

    the 3 month base was 65%, in August we reached 77%. If

    2007 operations will show a positive trend we could even

    add a third flight per week. We aim to reinforce commer-

    cial agreement with tour operators and travel agency that

    helped us last year while starting operation in Malta in or-

    der to keep this service even in winter season. If well havecooperation and good results, next step could be opening

    other destination and connecting Malta with Florence, Tu-

    rin or Verona.

    How does Meridiana manage the competition with Rya-

    nair?

    Ryanair is not a real competitor for Meridiana, even if

    this company is strongly operating in Malta. We feel more

    aggressive the competition with other Italian carriers that

    operates schedules and charter flight between Malta and

    Italy.

    Anyway Meridianahas a very strong position in the trade

    Italian market, a website known and appreciated, fares and

    services standards that can compete with these carriers.

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    BIRDS EYE VIEW

    What is the impact for Blue Air of the entrance of Roma-

    nia in the EU?The entrance of Romania in the EU brings Blue Aira lot of

    new opportunities: new routes that now are available to us,

    easier access to the EU for our passengers that ultimately

    maximizes our check-in times as the customs procedures

    go faster.

    We will also have new competition and this will increase

    the quality of the services provided to the client.

    What will you do now that you could not do before?

    Now we can have flights between the EU states (like Rome

    Paris for instance).

    Also, other low-cost companies have entered and will en-

    ter into the Romanian market and this would be a great

    possibility for all of us to educate the Romanians regarding

    the low-cost concept; this has been a difficult task for Blue

    Airbecause we are the first Romanian low-cost carrier.

    With this new opening, how do you prepare competition

    with Low Cost Carriers in Europe?

    Even from the start we have offered accessible and safe

    flights. We offer competitive services besides the low-cost

    of our tickets and this is why last year we started our own

    handling services in the Baneasa Airport (ground handling,

    passenger handling, lost and found services, providing the

    aircraft with specific equipment).

    This year we intend to buy 2 new aircrafts and to open

    Blue Airticketing agencies in the EU.

    Blue Airalways focuses on the quality of the services it

    provides and always finds highly competitive solutions to

    keep its rates as low as possible.

    3 questions to...

    Mariana Ion, Development Manager from Blue Air

    Air Scoopis a Registered Trademark ofGlobal Wings Publications.

    Subscription to Air Scoop: 290 euros for 1 year (10 issues)

    Copyright 2006 - Unauthorized distribution or reproduction is forbidden.

    http://www.air-scoop.com ; http://airscoop.blogspot.com(free portal news)

    2nd Air Transport Conference for CSEE

    Air Scoopis proud to be media partner this year again of the 2nd Air Transport Conference for CSEE.

    Following the success of our Inaugural event last year, this year we are continuing in dealing with the issues Air Transport

    is facing in this region. This is a unique opportunity to meet face-to-face with Key Players in this sector and discuss what

    additional strategies you can easily implement to empower your business development.

    How to register?

    tel: +381 (11) 20 26119

    e-mail: [email protected]

    www.easteurolink.co.uk

    EVENTS

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