ai 1415 q4 report_operations

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OPERATIONS TEAM Q4 REPORT

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Page 1: AI 1415 Q4 report_Operations

OPERATIONS TEAM Q4 REPORT

Page 2: AI 1415 Q4 report_Operations

Operations team DESCRIPTION

AIESEC International Q4 2014 Report

Operations Team Bottomline Operations team has the main responsible of: VP Operations: guarantee of S&D alignment and Operations growth in the region VP OD: work with the leadership development of the region for a sustainable growth All our activities are measured by the Operations goals and delivery of main activities in the region. In the subteam we also have the role of TM guarantee the team minimuns strategies, productivity and good TM processes implementation for operations growth.

PEOPLE INVOLVED Camila Serpa Soares. VP OD; Team Leader of Operations team. Laura Law. VP OP AP; Responsible for AP region growth and leadership pipeline.  Shayo Tinuoye. VP OP Africa; Responsible for Africa region growth and leadership pipeline. Aleksa Nikolic. VP OP CEE; Responsible for CEE region growth and leadership pipeline.  Ana Saldarriaga. VP OP WENA; Responsible for WENA region growth and leadership pipeline Lucia Taboada. VP OP IGN; Responsible for IGN region growth and leadership pipeline Karim Suelim. VP OP MENA; Responsible for MENA region growth and leadership pipeline Anasofia Espejo. VP TM; Responsible TM bottomline implementation  

Page 3: AI 1415 Q4 report_Operations

efforts

AIESEC International Q4 2014 Report

GENERAL COMMENT Q4 was a quarter of a still a lot of direct contact with the network and a moment to get their inputs. Most of our efforts were in mainly touchpoints, including visits, conferences, summits that were made in the region and also in TM.  

INDIVIDUAL EFFORTS Camila Serpa Soares. Team management (50%), MCP Summit preparation and delivery (20%), EXPA Core team (20%), MCP Magic Box (10%) Laura Law. Entity Visits (35%), AP MCP (15%), APLS (20%), Coaching Calls (10%), OST Management (10%), Regional Management (10%) Shayo Tinuoye. Sub-regional conferences(30), Entity Visits(30%), MCP Summit (20%), Coaching Calls (10%) Regional Management (10%) OST management (10%) Aleksa Nikolic. EuroCo (15%), Entity Visits (45%), MCP Coaching (10%), OST Management (10%), MCP+GIP Summit (10%) , Network Support (5%), Crimea case consultany and research (5%) Ana Saldarriaga. EuroCo (10%), Entity Visits (50%), OST Management (10%), MCP+GIP Summit (10%) , Network Support (10%), S&S (10%) Lucia Taboada. Internal Comms (10%), Entity Visits (40%), OST Leadership (15%), IGN Crew Management (5%), MCP Meeting (20%) Karim Suelim. Entity Visits (50 %), Regional Projects (15%). MCP Coaching (10 %). MENA MCP Summit (15 %). MENACO (10%) Anasofia Espejo. LEAD Summit (10%), Regional Conferences Preparation & Delivery (20%), Global LEAD Conference (20%), MCP Summits Preparation & Delivery (20%), EXPA (20%), Others (10%)    

Page 4: AI 1415 Q4 report_Operations

Disclamer

AIESEC International Q4 2014 Report

Data for this Report Due to challenges with our new information system, EXPA, this report will have data from October 2014 on RA, MA and RE – from the former system, MyAIESEC.net – and RE data from EXPA in november and december. For november and december we are only putting RE data because that is the most accurate data we can get from the new system so far. The data for December is until the 16° (last data we got from Ranking report). Other forms will be sent to the network to get more accurate data for AI Replanning and for next Quarter Report we will already have it with data from EXPA also for MA and Open.  

Page 5: AI 1415 Q4 report_Operations

AP REGION Q4 REPORT

Page 6: AI 1415 Q4 report_Operations

OUTCOMES

AIESEC International Q4 2014 Report

Q4 ACTIVITIES CHECK

Entity Visits AP MCP APLS MoC Replanning

Visits delivered to Japan, MoC, Indonesia and Hong Kong with the main objective of aligning the MC

plan (inc OD modell, HR plan) to their goals.

Summit objectives were achieved as well as creation of regional vision and projects for 2015.

Output released.

Output released. Microsoft partnership delivered. Follow up is to

open up regional funds to LCs to allow implementation of Hackathon output

and innovation projects.

MC replanning for team projects and focus. HR changes for

remainder of 1415 and new structure for 1516.

Coaching Calls

Calls with several entities from all clusters with regards to MC

management and plan, conference planning as well as program

management.

OST Management

OST replanning and projects until end of 2014. Replanning for 2015 needed

given region’s focus and projects.

Regional Management

Alignment with regional board. Sourcing of a GST for AP’s internal

comms.

Page 7: AI 1415 Q4 report_Operations

RESULTS MONITORING - IGCDP

AIESEC International Q4 2014 Report

OCTOBER – RA, MA, RE    

NOVEMBER AND DECEMBER - RE    

123  179  

1078  

114  

304  

1110  

0  

200  

400  

600  

800  

1000  

1200  

RE   MA   RA  

iGCDP

2013   2014  

745  

68  

0  

100  

200  

300  

400  

500  

600  

700  

800  

iGCDP

2013   2014  

Page 8: AI 1415 Q4 report_Operations

RESULTS MONITORING - OGCDP

AIESEC International Q4 2014 Report

OCTOBER – RA, MA, RE  

NOVEMBER AND DECEMBER - RE  

63  

292  

1116  

86  

374  

1650  

0  

200  

400  

600  

800  

1000  

1200  

1400  

1600  

1800  

RE   MA   RA  

oGCDP

2013   2014  

950  

87  

0  

100  

200  

300  

400  

500  

600  

700  

800  

900  

1000  

oGCDP

2013   2014  

Page 9: AI 1415 Q4 report_Operations

RESULTS MONITORING - IGIP

AIESEC International Q4 2014 Report

OCTOBER – RA, MA, RE  

NOVEMBER AND DECEMBER - RE  

156   148  

314  

196  173  

391  

0  

50  

100  

150  

200  

250  

300  

350  

400  

450  

RE   MA   RA  

iGIP

2013   2014  

254  

24  

0  

50  

100  

150  

200  

250  

300  

iGIP

2013   2014  

Page 10: AI 1415 Q4 report_Operations

RESULTS MONITORING - OGIP

AIESEC International Q4 2014 Report

OCTOBER – RA, MA, RE  

NOVEMBER AND DECEMBER – RE    

58  45  

161  

71   81  

247  

0  

50  

100  

150  

200  

250  

300  

RE   MA   RA  

oGIP

2013   2014  

81  

14  

0  

10  

20  

30  

40  

50  

60  

70  

80  

90  

oGIP

2013   2014  

Page 11: AI 1415 Q4 report_Operations

RESULTS MONITORING – 1415 AP Progress

AIESEC International Q4 2014 Report

3367  

10354  

0  

2000  

4000  

6000  

8000  

10000  

12000  

iGCDP

Achieved   Planned    

3158  

10020  

0  

2000  

4000  

6000  

8000  

10000  

12000  

oGCDP

Achieved   Planned    

859  

3145  

0  

500  

1000  

1500  

2000  

2500  

3000  

3500  

iGIP

Achieved   Planned    

331  

1615  

0  

200  

400  

600  

800  

1000  

1200  

1400  

1600  

1800  

oGIP

Achieved   Planned    

Page 12: AI 1415 Q4 report_Operations

challenges

AIESEC International Q4 2014 Report

•  Creation of regional vision and projects. •  Regional projects are aligned to our internal program focuses and market reality. •  Hackathon/ Innovation Challenge output from APLS. •  Chindia Partnership and Collaboration. •  Clear responsibilities amongst regional plenary, regional board and AI VP Operations. •  Collaboration within AP is stronger than ever. •  Regional mindset in AP has been downloaded to LCPs. •  GIP Innovation Success in South East Asia. •  BD and Operations synergy in AP.

•  Lack of HR in the region to fufill all regional duties and projects. •  Co-operation with other regions has been weaker than previous years due to regional focus. •  Lack of an overall picture for the region as there are many stakeholders involved on the AI team (inc GST). •  Alignment between operations and regional plenary is clear but alignment of other subteams (BXP and BD) with regional

plenary needs to be strengthened •  Lack of IT EP Supply. •  Cluster 3 and 4 aren’t benefiting from AI plan or regional projects as much as Cluster 1 and 2 entities.

successes

Page 13: AI 1415 Q4 report_Operations

EVOLUTION OF OPERATIONS ROLE

AIESEC International Q4 2014 Report

-  Clarity about the role that operations subteam has on the global level and its unique contribution to the network needed.

-  Regional strategies aren’t relevant as cluster 1 and cluster 2 entities need more strategic (MC management, synergy, OD support) coaching rather than operational/ program coaching.

Page 14: AI 1415 Q4 report_Operations

MENA REGION Q4 REPORT

Page 15: AI 1415 Q4 report_Operations

OUTCOMES

AIESEC International Q4 2014 Report

Q4 ACTIVITIES CHECK

En:ty  Visits   MENACO   Regional  Projects   MENA  Evolu:on  Team  

MENA  MCP  Summit  

Learning  about  &  suppor:ng  

different  reali:es  

Drive  Gen  2015  Behaviors  with  

LCs  

Collabora:on  &  Ac:on!  

Launch  Internal  Comm.  System  

for  2015  

Vision  Crea:on  and  Launch  of  implementa:on  

Plan  

Page 16: AI 1415 Q4 report_Operations

RESULTS MONITORING - IGCDP

AIESEC International Q4 2014 Report

OCTOBER – RA, MA, RE  

NOVEMBER AND DECEMBER - RE  

486  

40   14  

276  

42  71  

0  

100  

200  

300  

400  

500  

600  

Ra   Ma   Re  

1314   1415  Achievement  

168  

18  

0  20  40  60  80  100  120  140  160  180  

Re  

1314   1415  Achievement  

Page 17: AI 1415 Q4 report_Operations

RESULTS MONITORING - OGCDP

AIESEC International Q4 2014 Report

OCTOBER – RA, MA, RE  

NOVEMBER AND DECEMBER - RE  

95  

31  41  

97  

46   49  

0  

20  

40  

60  

80  

100  

120  

Ra   Ma   Re  

1314   1415  Achievement  

124  

8  

0  

20  

40  

60  

80  

100  

120  

140  

Re  

1314   1415  Achievement  

Page 18: AI 1415 Q4 report_Operations

RESULTS MONITORING - IGIP ;

AIESEC International Q4 2014 Report

OCTOBER – RA, MA, RE  

NOVEMBER AND DECEMBER - RE  

43  

9   10  

63  

35  

17  

0  

10  

20  

30  

40  

50  

60  

70  

Ra   Ma   Re  

1314   1415  Achievement  

26  

6  

0  

5  

10  

15  

20  

25  

30  

Re  

1314   1415  Achievement  

Page 19: AI 1415 Q4 report_Operations

RESULTS MONITORING - OGIP

AIESEC International Q4 2014 Report

OCTOBER – RA, MA, RE  

NOVEMBER AND DECEMBER - RE  

32  24  

129  

104  

53  

35  

0  

20  

40  

60  

80  

100  

120  

140  

Ra   Ma   Re  

1314   1415  Achievement  

56  

15  

0  

10  

20  

30  

40  

50  

60  

Re  

1314   1415  Achievement  

Page 20: AI 1415 Q4 report_Operations

RESULTS MONITORING – 1415 MENA Progress

Find below the progress so far in comparisson to the annual goal. In the middle of Q4, the AIVP OP MENA decided to change his plans to make the region more ambitious and challenged.

AIESEC International Q4 2014 Report

1321  

2843  

3574  

iGCDP  Achieved   Planned     New  Plan  

77  

166  

736  

IGIP Achieved   Planned     New  Plan  

275  

2000  

4855  

oGCDP

Achieved   Planned     New  Plan  

178  

408  

1120  

OGIP Achieved   Planned     New  Plan  

Page 21: AI 1415 Q4 report_Operations

challenges

AIESEC International Q4 2014 Report

Launch of 2 regional pilot innovation projects in preparation for the fruit peak from 8 entities. Launch of internal communication strategy for 2015 through the MENA evolution Team which consists of LCPs to create bottom up ownership to the region. Creation & Launch of MENA 2015 vision. Creation & Launch of MENA 2015 implementation plan and projects. The region has become incredibly proactive and dependent on each other. Egypt taking a proactive role in supporting the region.

Lack of recruitment of needed profiles in both in Membership & Exchange. Poor Engagement and empowerment of team members which creates more followers rather than leadership pipeline. Lack of creativity and innovation in functions on LC level, so growth becomes limited due to the same small scale of resources.

successes

Page 22: AI 1415 Q4 report_Operations

WENA REGION Q4 REPORT

Page 23: AI 1415 Q4 report_Operations

WENA OUTCOMES

AIESEC International Q4 2014 Report

Q4 ACTIVITIES CHECK EuroCo

200 LCPs current and elected

63% WENA delegates

Entity Visits 10: Greece-Italy-UK-Germany-

Spain-Canada Norway-Portugal-Denmark-Sweden

OSTs 1 OST team leader and 4

OSTs for OGIP, IGIP, OGCDP and IGCDP

S&S Strategy Standards Implementation, NPS

Achievement and GST mgmt -LCPs empowerment towards a more ambitious WENA. Less fixed mindset. -1st time MCVPs as Facis. (Expertise X or LCD) -Pipeline: LCPs applying for MCVPs or MCPs

-The most important strategy of this semester. Understanding of the REAL bottleneecks of the entities and providing customized support in the national strategies

-Selection of team and physical plan creation -Supply and Demand Management -MCVP Specialized operational coaching -MCP Operational trackers + Entity Visits

-GST Re-selection, Team Leader + Regionals -NPS Survey review w/ GST (Pending final vs) -Local Structures suggestions w/ new customer for Standards Fullfilment

MCP Summit (14/20 MCP attended)

-Launch of the Leadership Dev. Model -Replanning Framewok (S&S +TXP Evolution) -Current State of the region (S&D + GCPs) -Team + Netowork Management Trainning

ICB Full report will be sent by

ICB directly t the netowork and AI Perfomance of ICB members,

Priorities or this semester, Motions report with the global plenary,

Budget excecution, Communication Policies and

Network Inputs

GIP Summit 3 WENA entites: Italy,

Netherlands and Canada -S&S structures for massive delivery -Global subproducts defnition (MKT, IT, TCH) -S&D: Creation of tool for implementation of LCs and Entities partnerships in GIP

Network Support (Virtual and Physical)

-MCP Coaching calls, chats and O2O -Chair national conferences of 5 WENA entities (Italy, Spain, Portugal, Sweden, Denk) -MCP/MCVP Applicants support and guidance

Page 24: AI 1415 Q4 report_Operations

RESULTS MONITORING – WENA OGIP

AIESEC International Q4 2014 Report

OCTOBER – RA, MA, RE  

NOVEMBER AND DECEMBER – RE    

118  

84  

214  

164  

111  

237  

0  

50  

100  

150  

200  

250  

RE   MA   RA  

oGIP

2013   2014  

13  

117  

14  

0  

0  

20  

40  

60  

80  

100  

120  

140  

2014   2013  

oGIP

MyAIESEC   EXPA  

Page 25: AI 1415 Q4 report_Operations

RESULTS MONITORING - WENA IGIP

AIESEC International Q4 2014 Report

OCTOBER – RA, MA, RE  

NOVEMBER AND DECEMBER - RE  

128  

82  

144  129  

116  

176  

0  

20  

40  

60  

80  

100  

120  

140  

160  

180  

200  

RE   MA   RA  

iGIP

2013   2014  

15  

135  

5  

0  

0  

20  

40  

60  

80  

100  

120  

140  

160  

2014   2013  

iGIP

MyAIESEC   EXPA  

Page 26: AI 1415 Q4 report_Operations

RESULTS MONITORING – WENA OGCDP

AIESEC International Q4 2014 Report

OCTOBER – RA, MA, RE  

NOVEMBER AND DECEMBER - RE  

160  

127  

180  

157  

140  

187  

0  

20  

40  

60  

80  

100  

120  

140  

160  

180  

200  

RE   MA   RA  

oGCDP

2013   2014  

38  

195  

10  

0  

0  

50  

100  

150  

200  

250  

2014   2013  

oGCDP

MyAIESEC   EXPA  

Page 27: AI 1415 Q4 report_Operations

RESULTS MONITORING - IGCDP

AIESEC International Q4 2014 Report

OCTOBER – RA, MA, RE    

NOVEMBER AND DECEMBER - RE    

139  

114  

60  

125  

63  56  

0  

20  

40  

60  

80  

100  

120  

140  

160  

RE   MA   RA  

iGCDP

2013   2014  

24  

143  

19  

0  

0  

20  

40  

60  

80  

100  

120  

140  

160  

2014   2013  

iGCDP

MyAIESEC   EXPA  

Page 28: AI 1415 Q4 report_Operations

RESULTS MONITORING – 1415 WENA Progress

AIESEC International Q4 2014 Report

342  

1173  

0  

200  

400  

600  

800  

1000  

1200  

1400  

iGCDP

Achieved   Planned    

2301  

5444  

0  

1000  

2000  

3000  

4000  

5000  

6000  

oGCDP

Achieved   Planned    

533  

1440  

0  

200  

400  

600  

800  

1000  

1200  

1400  

1600  

iGIP

Achieved   Planned    

718  

1523  

0  

200  

400  

600  

800  

1000  

1200  

1400  

1600  

oGIP

Achieved   Planned    

Page 29: AI 1415 Q4 report_Operations

CHALLENGES

AIESEC International Q4 2014 Report

•  Clear focus program: OGIP focused 100% on Teaching and Marketing, making the partnerships easier to establish and fulfill EPs expectations.

•  BIG AMBITION GIP: Raising massive projects in IT as AIESEC in Sweden (100) and in Teaching as AIESEC in Spain (200). •  OST Team creation and consolidation •  First time 70% of WENA Entities have received an AI entity visit, (the goal is 100%) enabling AI to get to know in first hand what are the real

challenges and provide customized support. •  Inter-regional S&D: Germany+USA (MKT GIP), Italy+Malta (GCDP), Italy+Greece (GCDP), Sweden+Portugal (IT GIP), Spain+Canada (TCH GIP) •  Implementation of the global strategies: OD-Growth-Cluster Model, GIP Focus, Standards and Satisfaction, TXP Evolution and EXPA

•  MCs downscaling strategies to LCs: Communication of current state, ambition to be better, focus program, specific partnerships •  Aligment of global and regional supply and demand: IT subproduct in IGIP is growing faster than OGIP and with no clear partners, MKT

subproduct is unclear with BA, HR, Finance, etc, and the visa requirements for WENA are very demanding, TEACHING subproduct is having a lot difficult to be match with entity partners and the raising period and the duration of the TNs is becoming a huge problem for attraction.

•  Decision making power 100% or 80% centralized in the BoD which doesn’t enable MCs implement strategies on time or not at all. •  The MCs have problems stablishing a clear OD Model and most important, how to track it. This leads to lack of separation of roles in GIP

and GCDP at a national and local level, clear focus programs and LCs goals, Financial Model aligment and clear BO/FO synergy.

SUCCESSES

Page 30: AI 1415 Q4 report_Operations

EVOLUTION OF OPERATIONS ROLE

AIESEC International Q4 2014 Report

•  Delivery clear strategies for X programs and make an intense tracking with the Operational Support Team •  Clear alignment of global S&D among regions, (specially about subproducts in GIP) in which there is a more

clear understanding of the suppliers in each subproduct. •  Deeper implementation of the GIP Summit in terms of subproducts understanding and partnerships

management •  Coaching MCVPs directly (through AI or OST) to enable fast and speciallized support on each program

Page 31: AI 1415 Q4 report_Operations

AFRICA REGION Q4 REPORT

Page 32: AI 1415 Q4 report_Operations

OUTCOMES

AIESEC International Q4 2014 Report

Q4 ACTIVITIES CHECK

West Africa Connecting Seminar

East Africa Pioneers Conference

OST Support Regional Newsletter

Sub regional plan for IGCDP and OGCDP upscale. Collaboration

plan between entities within the sub-region was also defined. IXP

was launched

MC summit where sub-regional initiative ‘Grow East Africa’ was

launched. IXP was launched and there was a finance summit delivered by

FLB and AIVP Finance.

OST focus on tier 4 and tracking sub-regional plans but was not too successful due to lack of clarity of role. JD has been redefined and more support to tier 4 entities in

the region.

Only 1 regional newsletter was sent in this quarter but after MCP summit, it

was identified as a major implementatiomn channel and as such

a key priority in next quarter

Entity Visits

Entitiy Visits delivered to Ghana, Cote Divoire, Kenya and Ethiopia. MC plans and

strategies were reviewed in most of the entities for achievement of quarter 4

goals. Meetings were also held with LCPs in these entities to align them with MC

plan.

Coaching Calls

Coaching call with all focus entities (Tanzania now included) and calls with 3 non-focus entities (Uganda,

Togo,

MCP summit

Regional Plan and focus for next semester. Implementation plan

and channel defined. Global strategies downscaled to MCPs

that were present.

Page 33: AI 1415 Q4 report_Operations

RESULTS MONITORING - IGCDP

AIESEC International Q4 2014 Report

OCTOBER – RA, MA, RE  

NOVEMBER AND DECEMBER - RE  

44  

100  

504  

37  

103  

410  

0  

100  

200  

300  

400  

500  

600  

RE   MA   RA  

iGCDP

2013   2014  

339  

71  

0  

50  

100  

150  

200  

250  

300  

350  

400  

iGCDP

2013   2014  

Page 34: AI 1415 Q4 report_Operations

RESULTS MONITORING - OGCDP

AIESEC International Q4 2014 Report

OCTOBER – RA, MA, RE  

NOVEMBER AND DECEMBER - RE  

17  

36  

142  

26  

64  

147  

0  

20  

40  

60  

80  

100  

120  

140  

160  

RE   MA   RA  

oGCDP

2013   2014  

218  

70  

0  

50  

100  

150  

200  

250  

oGCDP

2013   2014  

Page 35: AI 1415 Q4 report_Operations

RESULTS MONITORING - IGIP

AIESEC International Q4 2014 Report

OCTOBER – RA, MA, RE  

NOVEMBER AND DECEMBER - RE  

10  8  

22  

18  

13  

19  

0  

5  

10  

15  

20  

25  

RE   MA   RA  

iGIP

2013   2014  

11  

4  

0  

2  

4  

6  

8  

10  

12  

iGiP

2013   2014  

Page 36: AI 1415 Q4 report_Operations

RESULTS MONITORING - OGIP

AIESEC International Q4 2014 Report

OCTOBER – RA, MA, RE  

NOVEMBER AND DECEMBER - RE  

17  11  

78  

26  19  

57  

0  

10  

20  

30  

40  

50  

60  

70  

80  

90  

RE   MA   RA  

oGIP

2013   2014  

29  

6  

0  

5  

10  

15  

20  

25  

30  

35  

oGIP

2013  

2014  

Page 37: AI 1415 Q4 report_Operations

RESULTS MONITORING – 1415 Africa Progress

AIESEC International Q4 2014 Report

1015  

4537  

0  

500  

1000  

1500  

2000  

2500  

3000  

3500  

4000  

4500  

5000  

iGCDP

Achieved   Planned    

373  

2269  

0  

500  

1000  

1500  

2000  

2500  

oGCDP

Achieved   Planned    

54  

298  

0  

50  

100  

150  

200  

250  

300  

350  

iGIP

Achieved   Planned    

431  

107  

0  

50  

100  

150  

200  

250  

300  

350  

400  

450  

500  

oGIP

Achieved   Planned    

Page 38: AI 1415 Q4 report_Operations

challenges

AIESEC International Q4 2014 Report

Sub-regional initatives driving collaborative behaviour in the region (Sub-regional based S&D) GCDP upscale/large scale partnership by certain entities (Nigeria, Ghana, Mauritius, Benin, Cote Divoire) Steering team as consultant for entities Coaching calls were very useful in addressing management/leadership issues MCPs were facing Phycial touchpoints were very useful to get a clearer and deeper perspective on how things were going in the region and to downscaling of global strategies and regional initiatives Top entities in the region as support for developing entities MC and LC alignment in most entities

Tier 4/ non focus entities management (OST and I not able to give so much attention and support to them) Supply and demand Misalignment EXPA Implementation (Only ifew entities using) 3 sub-regions collaborating but no common ground as one region Downscaling global strategies to tier 4 entities (Most entities still at the basic level of operations) Management/leadership issues in so many entities High drop in some top performing entities such as Kenya,Tanzania and South Africa in iGCDP .

successes

Page 39: AI 1415 Q4 report_Operations

EVOLUTION OF OPERATIONS ROLE

AIESEC International Q4 2014 Report

The  evolu.on  of  the  role  of  opera.ons  in  the  region  in  the  next  semester  would  be;    •  Regional  supply  and  demand  alignment  •  Tracking  of  sub-­‐regional  ini:a:ves    through  sub-­‐regional  coordinators  •  Work  closely  with  steering  team  and  OST  to  provide  en:ty  consultancy  not  just  for  focus  en::es  but  also  non  

focus  en::es  •  Facilitate  regional  GCP  sharing  through  regional  pla\orms  (Resource  hub,  newsle_er  and  social  media  groups)  •  Work  with  key  en::es  on  regional  partnership  for  GCDP  upscale  for  summer  peak  growth  •  More  touch  points  with  Key  MCVPs    

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IGN REGION Q4 REPORT

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OUTCOMES

AIESEC International Q4 2014 Report

Q4 ACTIVITIES CHECK (please click in the boxes with * to see the outputs and/or further info)

AI Entity Visits (achieved)

GIP OST Visits (achieved)

Mx, Pan, Per, Chi, Arg OD , iGIP & oGCDP Growth Focus

Arg, Bra, Col, Vza, Mx oGIP growth & S&D aligment focus

GCDP OST Visits (achieved)

Virtual MCP coaching (achieved)

Bol, Py, Ecu, Uy OD & oGCDP Summer Peak growth

focus

Monthly calls and/or emails by AI VP for top supplier entities coaching in team mgt, operations mgt, OD and

general entity evolution.

Virtual MCVP Coaching (achieved)

*OST Development & IGN Crew Management

(achieved)

Monthly emails and/or calls to MCVPs operations by OSTs and

AIVP for operations management and S&D aligment

Weekly coaching and direction meetings for OSTs #1 OST teamdays

IGN Crew (BD Latam, PR Latam, S&S, FLB, iGCDP Chair) 2015 aligment

through group and individual meetings

Monthly News (Region & MCPs)

(achieved)

*MCP Summit (achieved)

#3 monthly newsleters to all MCs with general direction

#3 MCP newsletter with education, experience sharing and general direction

#1 conference & agenda management for Dec/Jan webinar delivered

#BRAVEMA Campaign Achieved for EXPA operations

#1 summit delivered #1 regional vision OD Model

created #1 regional plan for 2015

achievemnt

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RESULTS MONITORING - IGCDP

AIESEC International Q4 2014 Report

OCTOBER – RA, MA, RE  

NOVEMBER AND DECEMBER - RE  

1091  

447  

157  

1888  

992  

162  

0  

200  

400  

600  

800  

1000  

1200  

1400  

1600  

1800  

2000  

RA   MA   RE  

iGCDP

1314   1415  Achievement  

624  

1113  

0  

200  

400  

600  

800  

1000  

1200  

RE  

iGCDP

2012   2013   2014  

130  

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RESULTS MONITORING - OGCDP

AIESEC International Q4 2014 Report

OCTOBER – RA, MA, RE  

NOVEMBER AND DECEMBER - RE  

1222  

565  

138  

1583  

1075  

137  

0  

200  

400  

600  

800  

1000  

1200  

1400  

1600  

1800  

RA   MA   RE  

oGCDP

1314   1415  Achievement  

1394  

0  

200  

400  

600  

800  

1000  

1200  

1400  

1600  

RE  

oGCDP

2013   2014  

156  

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RESULTS MONITORING - IGIP

AIESEC International Q4 2014 Report

OCTOBER – RA, MA, RE  

NOVEMBER AND DECEMBER - RE  

149  

53   58  

372  

104   93  

0  

50  

100  

150  

200  

250  

300  

350  

400  

RA   MA   RE  

iGIP

1314   1415  Achievement  

78  

68  

0  

10  

20  

30  

40  

50  

60  

70  

80  

90  

RE  

iGIP

2012   2013   2014  

8  

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RESULTS MONITORING - OGIP

AIESEC International Q4 2014 Report

OCTOBER – RA, MA, RE  

NOVEMBER AND DECEMBER - RE  

288  

86   88  

337  

126   125  

0  

50  

100  

150  

200  

250  

300  

350  

400  

RA   MA   RE  

oGIP

1314   1415  Achievement  

136  

158  

0  

20  

40  

60  

80  

100  

120  

140  

160  

180  

RE  

oGIP

2012   2013   2014  

11  

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RESULTS MONITORING – 1415 ign Progress

AIESEC International Q4 2014 Report

2288  

6700  

0  

1000  

2000  

3000  

4000  

5000  

6000  

7000  

8000  

iGCDP

Achieved   Planned    

1425  

6900  

0  

1000  

2000  

3000  

4000  

5000  

6000  

7000  

8000  

oGCDP

Achieved   Planned    

557  

1700  

0  

200  

400  

600  

800  

1000  

1200  

1400  

1600  

1800  

iGIP

Achieved   Planned    

543  

1700  

0  

200  

400  

600  

800  

1000  

1200  

1400  

1600  

1800  

oGIP

Achieved   Planned    

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challenges

AIESEC International Q4 2014 Report

. Collaboration keeps being the major strenght of the region, not only for S&D but for project generation, GCP creation, budget investment, OST belief and empowerment, and general regional movements as the #BRAVEMA Campaign or BD Latam. . MCPs have proactive participation in the creation and execution of the regional vision, which led to results as having a clear regional growth path for 2015 with and OD model that comprises all levels including the local one. . Growth mindset towards 2015 achievement, and emphasis on the action-oriented behavior have led to continuous growth (absolute and relative significant) during the past years. . Despite being unbalanced, significant growth has been seen of entities as Peru, Mexico, Costa Rica, Guatemala and Bolivia, which has prove succesful the oGCDP focus strategy of the region . IGN keeps having pioneer entities in GIP, that continue to grow develop known SP as Teaching TN (COL) and MKT EP (BRA), but also innovate with new proposals as short term (MX).

. The region continues to be unbalenced having 2 cluster 1 entities, 3 cluster 2, 3 cluster 3 and 11 cluster 4 entities. @BAZI keeps moving the whole GCDP supply, and @BAZI & @COL the GIP one, creating risk because of dependancefrom the region and growth barriers. . The not significant growth or decrease of key players as @COL & @ARG in oGCDP lowered the overall growth of the region in the program that could have been historic, as focus program of the region for 2015 achievement . In spite of significant growth in oGCDP of cluster 4 entities, the need of general OD coaching keeps being the main bottleneck . In terms of S&D, oGCDP is not growing at the pace demanded by iGCDP (the difference keeps getting bigger year by year), and in spite of the efforts the goals to increase MKT TN supply and Teaching EP Supply have not been met, thus continuing the unbalanced operations in GIP without SP aligment within the region. . The inability to measure results has had a negative impact on the region’s motivation and a feeling of being lost, during the biggest peak.

successes

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EVOLUTION OF OPERATIONS ROLE

AIESEC International Q4 2014 Report

The IGN Operations role have evolved from program based to general management base, since the region itself has evolved with it synergies, participants and general direction. Currently IGN counts with: 1 full time paid GIP OST – responsible for functional coaching, program strategies and S&D aligment 1 full time paid GCDP OST – responsible for functional coaching, program strategies and S&D aligment BD Latam and PR Latam chairs, responsible for regional sales, PR initiatives and “Day Zero” ILC S&S Regional responsible for education and tracking for S&S strategies 2 FLB people focused in coaching and educating about legality and sustainability in the region. 1 AI VP reponsible for regional OD, MCP Coaching and direction, OST Leadership, GSTs management and overall MoS achievement. Additionally MCPs for the regional board, which foster the collaboration in initiatives and take active decisions in the vision and direction of the region.

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CEE REGION Q4 REPORT

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CEE OUTCOMES

AIESEC International Q4 2014 Report

Q4 ACTIVITIES CHECK EuroCo

200 LCPs current and elected

Entity Visits OST Management

-  Regional S&D alignment and downscaling it to LC level

-  Establishing X results as the main MoS of an LC

-  LCP empowerment

8: Russia – Ukraine – Poland (+ chairing a confrence 2 months later as a visit

follow up) – Hungary – Czech R. – Romania – Serbia (+ conference

participation one month later as a visit follow up) - Turkey

-  Entity visits by OST (Slovakia, Croatia, Bulgaria + CAC & Turkey GCDP summit)

-  Monthly chats with MCs and MC VPs of Tier 3 focus entities

-  CEE LDS conference managemnt

MCP Summit (13/27 MCPs attended)

-Launch of the Leadership Dev. Model -Replanning Framewok (S&S + TXP Evolution) -Current State of the region (S&D + GCPs) -Team + Netowork Management Trainning

GIP Summit 5 CEE entites: Russia, Czech R.,

Romania, Turkey, Hungary -S&S structures for massive delivery -Global subproducts defnition (MKT, IT, TCH) -S&D: Creation of tool for implementation of LCs and Entities partnerships in GIP

Network Support (Virtual and Physical)

- MC VPs Coaching calls - National confrences (Poland and Serbia) -MCP/MCVP Applicants support and guidance

MCP coaching (Virtual and Physical)

-  EXPA support -  Visits follow up on output -  Term priorites and Monthly priorities -  Team management support -  Sensing 2015 plans and direction of

entities

Crimea case consultancy

(Virtual and Physical) -  Basic internal and external research

made -  Reached the initial agreement betwen

AIESEC in Russia and AIESEC in Ukraine -  Next steps implementation plan

created -  Responsibilities devided

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RESULTS MONITORING – CEE OGIP

AIESEC International Q4 2014 Report

OCTOBER – RA, MA, RE  

NOVEMBER AND DECEMBER – RE    

151   161  

234  

153  126  

271  

0  

50  

100  

150  

200  

250  

300  

Re   Ma   Ra  

oGIP  CEE  October    

2014  

2013  

52  

206  

0  

50  

100  

150  

200  

250  

2014   2013  

CEE  NOVEMBER  AND  DECEMBER  2014  VS  2013  

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RESULTS MONITORING - CEE IGIP

AIESEC International Q4 2014 Report

OCTOBER – RA, MA, RE  

NOVEMBER AND DECEMBER - RE  

122  109  

129  

95  85  

147  

0  

20  

40  

60  

80  

100  

120  

140  

160  

Re   Ma   Ra  

2014   2013  

31  

147  

0  

20  

40  

60  

80  

100  

120  

140  

160  

2014   2013  

CEE  NOVEMBER  AND  DECEMBER  2014  VS  2013  

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RESULTS MONITORING – CEE OGCDP

AIESEC International Q4 2014 Report

OCTOBER – RA, MA, RE  

NOVEMBER AND DECEMBER - RE  

83  98  

201  

85   95  

152  

0  

50  

100  

150  

200  

250  

Re   Ma   Ra  

2014   2013  

75  

166  

0  20  40  60  80  100  120  140  160  180  

2014   2013  

CEE  NOVEMBER  AND  DECEMBER  2014  VS  2013  

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RESULTS MONITORING - CEE- IGCDP

AIESEC International Q4 2014 Report

OCTOBER – RA, MA, RE    

NOVEMBER AND DECEMBER - RE    

124  

291  

1211  

129  266  

865  

0  

200  

400  

600  

800  

1000  

1200  

1400  

Re   Ma   Ra  

2014   2013  

222  

539  

0  

100  

200  

300  

400  

500  

600  

2014   2013  

CEE  NOVEMBER  AND  DECEMBER  2014  VS  2013  

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RESULTS MONITORING – 1415 CEE Progress

AIESEC International Q4 2014 Report

2125  1700  

4096  

6634  

692  458  

2103  2448  

0  

1000  

2000  

3000  

4000  

5000  

6000  

7000  

oGIP   iGIP   oGCDP   iGCDP  

Goal  

Achieved  

Page 56: AI 1415 Q4 report_Operations

CHALLENGES

AIESEC International Q4 2014 Report

•  Clear focus program: OGIP focused 100% on Teaching and Marketing, making the partnerships easier to establish and fulfill EPs expectations.

•  BIG AMBITION GIP: Huge growth in iGIP both Ra, Ma and Re (Turkey and Hungary); Massive growth in oGIP (Ukraine) •  First TNs raised for short-term unpaid GIP in Romania

•  MCs downscaling strategies to LCs: Communication of current state, ambition to be better, focus program, specific partnerships •  Aligment of global and regional supply and demand: IT subproduct in IGIP is growing faster than OGIP and with no clear partners, MKT

subproduct is unclear with BA, HR, Finance, etc, TEACHING subproduct is having a lot difficulties to be match with entity partners and the raising period and the duration of the TNs is becoming a huge problem for attraction.

•  The MCs have problems stablishing a clear OD Model and most important, how to impement it. This leads to lack of separation of roles in GIP and GCDP at a national and local level, clear focus programs and LCs goals,

•  TM role in the entities not very cler (VP TMs not clear on their main KPIs and what is the best way to support exchange programmes) •  How to provide efficient support to Tier 3 and especially Tier 4 entities since region consists of 27 entities

SUCCESSES