Professional.Reliable.Experienced.

Professional.Reliable.Experienced.

QuestInformaticsPrivateLimited#960,IIMain,IVBlock,Rajajinagar,Bangalore-560010,Karnataka,India.

Email:sales@questinformatics.com

Telephone:+91-80-65791453/23206669/65961735

TeleFax:+91-80-23206670

www.questinformatics.com Professional.Reliable.Experienced.

Industrieswecaterto... AftermarketERP

Otherofferings

Otherproductsavailable:

•SupportDeskSystem

•FieldServiceManagementSystem

•RemanufacturingManagementSystem

•FloatManagementSystem

•RentalandRe-marketingSystem

•WarrantyManagementSystem

•CSA(CustomerServiceAgreement)

•CRM(CustomerRelationshipManagement)

•VendorManagement

Services

• EngineeringServices

Industrypainareas

WhatAM-ERPdoes?

Systemtomonitorandtrack

•Partsavailability,servicelevel,partsperformance,lostsalesandother

analytics.

•InventoryManagement,ServiceHandling,RevenueLeakages.

•IncreasingBenefitsandControllingOperations.

•Serviceengineers’performance,scheduling,traveldetails,machine

servicehistory,servicereminders,servicevehicles,MTTRandMTBF.

•Realizationofserviceagreement,servicescheduleandperformance.

•Differenttypesofmachinesales,followups,invoiceprocedureswith

definedaccesstousersacrosslocations.

•Performanceofdistributionchannelforparts,servicesandsales.

•Warrantyandfailedparts,freeservices,billing,paymentsandservice

bulletins.

.

AfterMarketERPhelpsyouinstandardizationofprocess,visibilityandeffectivecontrolacrossvaluechain.

Asmajorityofrevenueinfutureyearswouldnotjustcomefromnewsalesbutfrom“Aftermarket”,whichismaintenance,repairandoverhaulservices.Quest offers After Market ERP which is a web based application that isdesignedanddevelopedtomanageandcontroloperationsacrossvariousindustrieswithmultiplelevelsofsupplyhubs.

Benefits

•Signi�icantlyboostsaftermarketrevenue,pro�itability

andcash�low.

Ef�icientlymanagesspares,services,sales,re-man,•

rental,CSAetc.

Reducetheriskofsupplychainfailures.•

Easyintegrationwithlegacysystems.•

Leverageservicedifferentiationbyimproving•

overallcustomerexperience.

SystemwithMulti-CurrencyandMulti-Language•

Systemsupportacrossgeographies.

•Canscalefromregion,countryandlocationlevel

seamlessly.

www.questinformatics.com

Worldclassaftermarketproductsandservices

Accessde�inedroles

andcontrols

TimelySMSandEmail

noti�ications

Reducecostbysystematic

planning