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*Aftermarket AutoSystems www.AmAutoSystems.com *AMAS is a division of Water Doctors International, Inc.

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* Aftermarket AutoSystems. www.AmAutoSystems.com. *AMAS is a division of Water Doctors International, Inc. Why is AMAS different? AMAS has PROVEN and SUCCESSFUL field repairs from a group of dedicated service professionals affiliated with Water Doctors over the last 30 years . - PowerPoint PPT Presentation

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Page 1: * Aftermarket AutoSystems

*Aftermarket AutoSystems

www.AmAutoSystems.com

*AMAS is a division of Water Doctors International, Inc.

Page 2: * Aftermarket AutoSystems

Why is AMAS different?

AMAS has PROVEN and SUCCESSFUL field repairs from a group of dedicated service professionals affiliated with Water Doctors over the last 30 years.

Approximately 100,000 and proven field repairs on the data base – based on over 8,000,000 proven and successful repairs since 1976, by dedicated professionals from Water Doctors.

Updated DAILY – seamlessly over the web—adding new repairs and updating older repairs with new diagrams and/or digital photos.

Specialists in these repairs for over 40 years – Jim Vandale, 10 years in vehicle manufacturing, 30 years providing face to face service throughout North America. Along with AMAS R&D Team, there are over 240 combined years of experience and expertise.

Page 3: * Aftermarket AutoSystems

• What is AMAS?

– Service opportunity everyone has been avoiding – water, wind and dust leaks.

– Extremely easy to implement, easy to use, expertise remains in your establishment, not with technicians.

Page 4: * Aftermarket AutoSystems

AMAS R & D Team

Page 5: * Aftermarket AutoSystems

• What is AMAS?– NO automotive service providers are dealing with

these problems in a professional way – until now.– NO capital equipment required.– NO additional technicians.– NO training costs – simply an annual license

agreement to access AMAS training, which is updated daily and seamlessly. AMAS Certification presented to qualified Service Centers and individual Technicians!

Page 6: * Aftermarket AutoSystems

• Why should you be interested?

- Supplemental sales/profit from existing customers - Use present technicians – fits their skills, with

CERTIFICATION of qualified technicians - Return on investment with only 2 repairs

- 24/7 repairs, training, technical support - Certification of Service Centers

- No downloads to rob valuable time and space on computer hard drive

Page 7: * Aftermarket AutoSystems
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• Vehicle owners do not know where to go to have their vehicles repaired.

• Years of completing these nuisance repairs have shown a market exists.

• AMAS has over 100,000 repairs actually performed.

• Combined knowledge of all in-field technicians is incorporated into AMAS, creating a diverse representation of proven repairs.

Page 10: * Aftermarket AutoSystems

Is there a Market for this Service?

Page 11: * Aftermarket AutoSystems

Leaks from 1 plant, 1 vehicle model, ¾ YR Production - MINIVAN

(Data tracked by VIN number on repairs WDI has performed)

Page 12: * Aftermarket AutoSystems

1 Plant, 1 Vehicle, ¾ YR Production- SEDAN

(Data tracked from VIN numbers on repairs we have performed)

Page 13: * Aftermarket AutoSystems

After Market Auto Systems - NO additional technicians- NO major inventory of parts, small inventory

of repair parts & sealants- NO training costs- NO lag time; database updated online DAILY - Perform repairs in shop - Expertise remains in shop- ROI in 2-3 repairs

Page 14: * Aftermarket AutoSystems

What is the Value?• Speed of Look up – 15 seconds to find PROVEN and

SUCCESSFUL field repair.• Step by step instructions with digital pictures/diagrams of

actual repairs, length of time to perform the repairs and list of materials and tools required.

• Depth of Information – Includes 2009 models – back to 1989 – approx. 100,000 repairs on the data base.

• Designed for lowest skill level technicians with comprehensive training available

• Average repair takes less than 1 hour from start to finish• Toll free 800 support provided

Page 15: * Aftermarket AutoSystems

Diagnostic and Repair Services for Water, Wind and Dust Leaks

• Not regulated by Third Party regulations• Not restricted by Insurance Company agreements• Not restricted by Call Center customer ‘allocations’

• Provides a service for customers who do not know where to get these problems repaired.

• Brings the customer into your location for a ‘consumer’ sale.

Old Fashioned Service – Solve Your Customer’s Problems at a Reasonable Price and Profit!

Page 16: * Aftermarket AutoSystems

What does AMAS look like?

First of 24 Digital Pictures Complaint – ‘Customer

complaining of water leaking onto passenger floors’

Picture confirms body type, etc. Provides Testing Procedures Provides Diagnosis Starts repair procedures based on ACTUAL REPAIRS

Page 17: * Aftermarket AutoSystems

What does AMAS look like?

Digital Picture #2 in Step by Step repair

Leaking coming in from stove pipe in plenum chamber

Graphic added to assist technician to correct location.

Page 18: * Aftermarket AutoSystems

What does AMAS look like?

Digital picture #15 in Step by Step repair

“Foam seal tape being removed”

Graphic added to assist technician

Page 19: * Aftermarket AutoSystems

What does AMAS look like?

Digital picture #19 in Step by Step repair

“Tech is ensuring nuts holding evaporator

box to plenum are secure”

Graphic added to assist technician

Page 20: * Aftermarket AutoSystems

What does AMAS look like?

Digital picture #22 in step by step repair

“Tech is reinstalling plastic shroud”

Page 21: * Aftermarket AutoSystems

Final Steps, Estimated time to complete the repair and tech tips

24. Retest to verify repair. It is wise to pull the inner fender back and seal around the heater drain with dum dum. Seal all grommets with dum dum and spray complete area with liquid metal.

25. Replace damaged wet detner, refit carpets. Reinstall kick pad and scuff plate.

Tech Tips: Always lift rear carpets and replace rear floor detner. Use a wet vac to remove all excess water from carpets.

Est. Time of Repair 1 HR.

MaterialsPump sealer, tape 5/8, detner, dum dum, liquid metal, spray glue

ToolsDetner knife, battery or air caulking gun, cordless screw gun, fender cover, trim plug puller, rags, socket set, flashlight, shutz gun.

Page 22: * Aftermarket AutoSystems

Excerpts from a Typical AMAS Repair

Customer’s Complaint

Header

Page 23: * Aftermarket AutoSystems

Excerpts from a Typical AMAS Repair

Cause

Diagnosis

Water dripping from “A” post trim

Page 24: * Aftermarket AutoSystems

• Excerpts from a Typical AMAS Repair

Various testing methods used:

Squirt BottleShower Test

Page 25: * Aftermarket AutoSystems

• Excerpts from a Typical AMAS RepairThis Repair includes 44 itemized steps, detailing specific

“how to” instructions, a few of which follow:

Step 1 Steps 5 through 11

Page 26: * Aftermarket AutoSystems

• Excerpts from a Typical AMAS Repair

Steps 12 & 13

Page 27: * Aftermarket AutoSystems

• Excerpts from a Typical AMAS Repair

Steps 14 through 16

Note the black plastic tag that connects to the 'A' post and the trim.The black tag must be removed in order to remove 'A' post trim.

Page 28: * Aftermarket AutoSystems

• Excerpts from a Typical AMAS Repair

Steps 17 through 21 (regarding removal of visor)

Step 22Lower headliner to gain access

to further diagnose leak.

Page 29: * Aftermarket AutoSystems

• Excerpts from a Typical AMAS Repair

Steps 27 through 30

Page 30: * Aftermarket AutoSystems

• Excerpts from a Typical AMAS Repair

Step 33When water is put into the trough,

it pours in at the top of the windshield.

Step 34Then put water onto the roof seam

to check windshield and roof seam.

Page 31: * Aftermarket AutoSystems

• Excerpts from a Typical AMAS Repair

Steps 36 & 37Use a cordless caulking gun

to apply Water Doctor approved pump sealer to the inside header at the windshield to seal this leak.

NOTE: If sealed from the exterior, water will be re-directed back into tracking area of moon roof.

Page 32: * Aftermarket AutoSystems

• Excerpts from a Typical AMAS Repair

Step 38View after sealing the inside header.

Step 39Use chip board to clean upsealer and remove excess.

Page 33: * Aftermarket AutoSystems

• Excerpts from a Typical AMAS Repair

Steps 40 through 42

Page 34: * Aftermarket AutoSystems

• Excerpts from a Typical AMAS RepairTech Tips

Use less effort by use of cordless caulking gun

Pump sealer available from Water Doctors.

Very Important Message: Although we demonstrate the steps to repair a complaint, it does not mean that the current repair is the ONLY repair

or cause for a leak with the same complaint.

Page 35: * Aftermarket AutoSystems

TSB - No Comparison

• No digital pictures• Not readily available• Not updated daily• No 24/7 technical support• Not a stand-alone repair guide

Page 36: * Aftermarket AutoSystems

What does AMAS look like?Detailed explanation of use of sealants in common areas of leaks –

includes information on the sealant, application, seal time, dry time and example of use.

Page 37: * Aftermarket AutoSystems

The Training Information Section is complete with detailed explanation of how to use various sealants – this is one example

Black Liquid Metal – sealant

Container: 1 quart silver metal cans

Appearance and characteristics: thick black liquid.

Application: 1. Poured straight out of the can - over a seam into a hard to seal area like a seam behind a fender from the plenum.  2. Sprayed out of a schutz gun - over a hard to get seam or area under a dash board.  3. Sprayed over a dum dum seal for insurance.  4. Poured out of a squeeze bottle - over a seam where neatness counts. Use black liquid metal on a clean dry area.  5. Applied with an acid brush. Always use liquid metal on a clean dry area. Seal time: one to four hours Dry time: 24 hours

Example of use: 1.  Remove the plenum cover.  Pour 1 quart of black liquid metal into the plenum drain to seal the cowl seam behind the fender.  2. Remove the left front floor carpet trim.  Remove the detner from the inner top cowl/dash seam area.   Seal the factory sealer skip with dum dum.  Water test the left front floor area.  Spray over the dum dum with black liquid metal.  3.  Remove the right side plenum cover.  Clean the area around the top fender bolt with mineral spirits.  Squeeze out 1/2 pint of black liquid metal over the top fender bolt.   Install plenum cover.  Don't test for 24 hours. 

Page 38: * Aftermarket AutoSystems

What does AMAS look like?Easy Reference to Vehicle Body part and location – sample shows ‘Air Vent’ location

Page 39: * Aftermarket AutoSystems

Training included on AMAS includes common areas where leaks occur – example shown is ‘burn hole’ from vehicle manufacturing.

.

Most common causes of leaks are vehicle production inconsistencies - WE DON’T ENGINEER, WE RE-ENGINEER TO CORRECT DEFECTS!

Page 40: * Aftermarket AutoSystems

Materials and Tools Required Materials

Acry-Solv 3 quarts, Shop Towels (or rags) 2 rolls, Clear Seam Sealer 2 tubes, Black Seam Sealer 2 tubes, Sealer Cartridges 30 cartridges, Strip Caulk (72 ft box) (Dum Dum), 1 box Liquid Metal (clear) 1 quart, Liquid Metal (black)1 quart, Butyl Tape (round 5/16), 1 pack Urethane (fast set)2 cartridges, Urethane (regular) 2 cartridges, Deodorizer 1 gallon, Detner (1 x 2 sections) 10 (1 roll), Shim Stock, Foam Tape1, Shim Stock Rubber Tubing 1 each (3/8 round), Silicone Paste1 can, Chip Board1 Bundle, Trim Cement 1 can, Hush Pads1 box

ToolsAir or Battery Powered Caulking Gun 1, Acid Brushes 12, Windshield PlasticStick (white knife)3, Shutz Gun 1, Deodorizer applicator (spray gun)1, Squeeze Bottle (6 ounces)1, Plastic

Bottles (quart size)2, Shower Stand 1

Current cost for these supplies are approximately $750, plus shipping. Any or all of these supplies can be ordered from

[email protected] 1-800-441-5208

Page 41: * Aftermarket AutoSystems

What about Technical Support?What happens when a problem ‘repair’ is not on the data base?

Toll Free Technical Support1-800-441-5208

If our AMAS R&D Team, with over 240 years of combined experience, cannot help, we can expand the question out to over 100 technicians currently in the field

performing these repairs daily.

Page 42: * Aftermarket AutoSystems

Where do these efficient techniques come from?

Over 30 years of field diagnostic and repair experience from dedicated professionals who operate Water Doctors.

Currently there are over 100 technicians in the field daily, diagnosing, repairing, and the R&D Team are providing updated information for

the database.

Stop spending hours trying to diagnose a leak. Let AMAS show you the diagnosis and the repair with just the customer’s complaint.

With every new model of vehicle, we are expanding our database. Let AMAS perform the repairs and pass the knowledge on to you. No lost days for training, because technicians can train in house—even for the

most recent models.

Page 43: * Aftermarket AutoSystems

How does AMAS compare to other E-Data Offerings?

AMAS Other E-Data Offerings___________Complete repair – step by step Focuses on TSB’s

With user name and password, info Information on ONE computer onlycan be accessed from any computer Additional users pay added charge

24/7 Technical Support toll free number Technical support not focused on technicians

Offered in numerous languages English only

Can supply on site training if required Not available

Large data base of repairs to reference At times, pay per request

Teaches in easy to understand terms Can be confusing if not familiar with technical language

Technical support from experienced techs Focus has been on software not technical support

Page 44: * Aftermarket AutoSystems

• Service Technicians speak Spanish?

EL TECH EST INDICANDO QUE EL AGUA EST GOTEANDO DEBAJO DEL PANEL DE AJUSTE DE LA

PUERTA, QUE INDICAR A LA RA Z CAUSA QUE ES SPLASH-SHIELD

DA ADOS.

ESTA FOTO DEMUESTRA EL TECH QUE QUITA LA MANIJA INTERIOR DE LA PUERTA EN LA PREPARACION DE

QUITAR EL PANEL DE AJUSTE DE LA PUERTA

MANIJA DE LA PUERTA DE LAS DEMOSTRACIONES DE LA FOTO

QUITADA

WATER LEAK - 2006 TOYOTA TACOMA

Page 45: * Aftermarket AutoSystems

• ... Spanish?

ESTO DEMUESTRA EL PANEL DE AJUSTE QUE ES QUITADO UNA VEZ QUE SEAN LOS CLIPS DEL

ALAMBRE DESCONECTADO, ALL

OTROS CLIPS QUE SE DESCONECTARON

EN ESTA FOTO USTED PUEDE VER EL SPLASH-SHIELD DESPUS DEL PANEL DE

AJUSTE DE LA PUERTA QUITADO.

ESTO ES Una VISION DESPUS DE QUE SE HAYA REPARADO SPLASH-

SHIELD. DESPUS DE LA REPARACION VERIFICADA

REINSTALE EL AJUSTE QUE RECUERDA ENGANCHAR TODO

ELECTRONICO CONEXIONES CORRECTAMENTE.

Page 46: * Aftermarket AutoSystems

• Service Technicians speak French?

LA TECHNOLOGIE INDIQUE QUE L'EAU S‘ GOUTTE DE DESSOUS LE PANNEAU D'QUILIBRE DE PORTE,

QUI INDIQUERAIT La CAUSE De RACINE TANT Des SPLASH-SHIELD

ENDOMMAGOS.

CETTE PHOTO MONTRE TECHNOLOGIE ENLEVANT LA POIGNE INTRIEURE DE

PORTE DANS PREPERATION D'ENLEVER L'QUILIBRE DE PORTE

PANNEAU.

PHOTO LA POIGNE DE PORTE

D'EXPOSITIONS A ENLEV.

WATER LEAK - 2006 TOYOTA TACOMA

Page 47: * Aftermarket AutoSystems

• … French?

CECI MONTRE QUE LE PANNEAU D'QUILIBRE TANT ENLOVENT UNE

FOIS QUE LES AGRAFES DE FIL SONT D’BRANCHOES, LE

D'AUTRES AGRAFES D’BRANCHER.

DANS CETTE PHOTO VOUS POUVEZ VOIR LE SPLASH-SHIELD APRES LE

PANNEAU D'QUILIBRE DE PORTE ENLEV.

C'EST Une VUE APRES QUE SPLASH-SHIELD AIT T REPARE.

APRES LA REPARATION VERIFIEE RE-INSTALLEZ L'QUILIBRE SE

RAPPELANT D'ACCROCHER TOUS RACCORDEMENTS ELECTRONIQUES CORRECTEMENT.

Page 48: * Aftermarket AutoSystems

What are people saying about AMAS?Robby Robbs – Current Chairman of I-CAR

…simple to use, responsive, from a technical perspective....outstanding job in illustrating corrective

procedures. I really see an application for this with OE dealers, body shop, glass installers. Great job.

Don Droske – Retired Engineer – GM…….the most difficult problems to resolve is the identification of the real root cause and the permanent repair…….. This data base, provides the tools to efficiently and correctly diagnose and repair the problem the first time.

Tom Lynch - Ford - Retired Engineer…..looking for an additional profit opportunity at a very low cost, I strongly recommend you review this software to add on profit.

Wickstrom Dealer – Brian Cook, Service Director…in the past we avoided these problems, however we now actively search for these service opportunities…….we have added incremental revenue and profit…..

Auto Glass – Al Fuller, Owner, Anvil Glass….this is simple, the training is all included, it works, the ROI is extremely fast, and I like it.

Tire Retailer – Randy Wong – Owner, Goodyear Automotive….just been introduced to this add on service and profit opportunity – I am very excited about the

opportunity to service this untapped market, solve my customers problems and add profits.

Page 49: * Aftermarket AutoSystems

AMAS promotes safety!

• Air Bag Safety - Always disconnect the car battery if the car airbag may be deployed.

• Safety Equipment - Always use safety precautions. Wear gloves when needed!

• Hazardous Material - Always dispose of hazardous materials (i.e. chemicals) in a safe manner. NEVER put the environment at risk!

• Knowledge of Leaks - AMAS will show you the repair for a leak--this does not mean it is the ONLY repair or cause of a leak. Be sure to retest vehicles (as indicated) upon completion to insure you have performed the repair properly.

• Not all repairs are covered by a manufacturer warranty. – Examples of non-warranty repairs:– windshield repairs after the glass has been replaced by a non-dealership establishment– car break-ins (damaging weather-strip and windows)– vibration from large speakers– installing car stereos and/or alarms

Page 50: * Aftermarket AutoSystems

*Aftermarket AutoSystems

www.AmAutoSystems.com

*AMAS is a division of Water Doctors International, Inc.