adestra: what words to use in subject lines

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www.adestra.com @adestra [email protected] www.adestra.com @adestra [email protected] Wednesday 11 th September 2013 How Obama brought the sexy back to email And also how you can have better subject lines

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Page 1: Adestra: What words to use in subject lines

www.adestra.com @adestra [email protected] www.adestra.com @adestra [email protected]

Wednesday 11th September 2013

How Obama brought the sexy back to email And also – how you can have better subject lines

Page 2: Adestra: What words to use in subject lines

www.adestra.com @adestra [email protected]

Parry Malm

• Heads up account management team

• With Adestra since 2010

• Used MessageFocus since 2006

• Blogs on Econsultancy sometimes

• Likes beards, bacon and whiskey

This is me

Page 3: Adestra: What words to use in subject lines

www.adestra.com @adestra [email protected]

Email is dead.

Page 4: Adestra: What words to use in subject lines

www.adestra.com @adestra [email protected]

That sucks.

Page 5: Adestra: What words to use in subject lines

www.adestra.com @adestra [email protected]

Oh wait.

• 2.4 billion internet users worldwide

• 2.2 billion webmail accounts (not including B2B)

• 1 billion Facebook accounts

• 200 million Twitter accounts

• 187 million LinkedIn accounts

• 32 MySpace accounts

Page 6: Adestra: What words to use in subject lines

www.adestra.com @adestra [email protected]

Today’s Agenda

1. Subject lines kind of matter for today’s publishers.

2. And here’s why.

Page 7: Adestra: What words to use in subject lines

www.adestra.com @adestra [email protected]

Recognise this guy?

Page 8: Adestra: What words to use in subject lines

www.adestra.com @adestra [email protected]

Facebook gave him thumbs

Page 9: Adestra: What words to use in subject lines

www.adestra.com @adestra [email protected]

But email gave him money.

Page 10: Adestra: What words to use in subject lines

www.adestra.com @adestra [email protected]

His campaign’s digital team

• 30 people total

• 24 focused on email

• 4 on social

• 2 did… erm… something else, presumably

Page 11: Adestra: What words to use in subject lines

www.adestra.com @adestra [email protected]

What did they learn?

• Subject lines matter

Page 12: Adestra: What words to use in subject lines

www.adestra.com @adestra [email protected]

Subject lines are kind of a big deal.

• We had a hunch

• We tested that hunch

• It was awesome and just may change your life* *This is not a guarantee.

Page 13: Adestra: What words to use in subject lines

www.adestra.com @adestra [email protected]

Caveats

• Correlations, not causation

• Long run averages

• Large spread due to large data set

• Not the silver bullet…

Page 14: Adestra: What words to use in subject lines

www.adestra.com @adestra [email protected]

Methodology

• 2.2 billion emails across the last 12 months

• >95,000 cross-sector campaigns including B2B Publishing, B2C Publishing

• 40% UK, 60% ROW

• All English language

Page 15: Adestra: What words to use in subject lines

www.adestra.com @adestra [email protected]

Statistics are fun.

• Look at variance from the mean, not nominal statistics

• Also look at 1st-3rd quartiles to describe spread

• It almost broke Excel

Page 16: Adestra: What words to use in subject lines

www.adestra.com @adestra [email protected]

Change screens Parry!

• Oh yeah! Glad I put in this reminder.

Page 17: Adestra: What words to use in subject lines

www.adestra.com @adestra [email protected]

This is the fun part!* *It’s not actually fun

Want your keywords tested?

Page 18: Adestra: What words to use in subject lines

www.adestra.com @adestra [email protected]

Email will never be sexy

Page 19: Adestra: What words to use in subject lines

www.adestra.com @adestra [email protected]

It’ll never be cool

Page 20: Adestra: What words to use in subject lines

www.adestra.com @adestra [email protected]

And it’s often forgotten about

Page 21: Adestra: What words to use in subject lines

www.adestra.com @adestra [email protected]

But it works.

• Revenue per $1:

• Email: $39.40

• Search: $22.38

• Display: $19.71

• Social: $12.90

• Source: DMA