adaptive business analysis skill enhancement program v6.0 slideshare

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Business Analysis Skill Development Program

Adaptive Processes ConsultingBe with the Best!

www.AdaptiveProcesses.comAn ISO 9001:2008 Certified Company

http://www.adaptiveprocesses.com/

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© Adaptive Processes Consulting

Experience World Class Processes!

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How is your experience with your current Business analysis performance?

Are your Business Analysts able to gather requirements right first time?

Do your clients trust your business analysts to succeed in their business?

Are your business analysts prepared to face the clients with required skills, tools and competencies?

Are there struggle between Clients, BAs and technical teams?

If any of the answer(s) is No, you can benefit significantly from

Adaptive in strengthening business analysis practice.

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Be with the Best! 3

Why develop your BA competency? In a study of 3,000

companies, researchers at the University of Pennsylvania found that spending 10% of revenue on capital improvements boosts productivity by 3.9%, but a similar investment in developing human capital increases productivity by 8.5% - more than twice as much.

People are the most critical resource for knowledge driven organizations.

Better skills means better productivity and better client satisfaction – hence better business results.

People

Partners

Technology

Process

4 Pillars of business

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Can’t we learn on our own?

• A structured learning environment enhances learning process by a factor of 10

• Reduces effort of learning by at least 5 times• Participants learn from faculty as well as from

each other• Faculty has 12+ years experience in business

analysis in multi-country and multi-cultural environment – North America, Asia, Europe - in several top-notch organizations such as IBM, Infosys, PwC, iGate etc.

• Provides an opportunity to verify if the organization manages business analysis activity in a similar manner or not

• Opportunity to learn and share best practices that may be hidden inside the organization itself

• Many techniques developed which are from practical experience © Adaptive Processes

ConsultingExperience World Class Processes!

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5Be with the Best!

Quotable quotes…..• Learning is not

compulsory….neither is survival - Edward Deming

• Losing market share, losing confidence of customers, or going out of business are not punishments of God – they are usually the results of an inability to change and improve the way things get done.

(c) Adaptive Processes

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6Be with the Best!

Business Scenario

Competitive than ever before

Innovations at break neck speed

Demand for high Quality personnel increasing day by day

Shorter time to market

Success lies in being an “And” company rather than “Or” company

(c) Adaptive Processes

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Be with the Best! 7

Initiation

• Planning• Compete

ncy definition

• Curriculum development

• Pilot run

Intermediate

• Program delivery

• Review and improvement

Advanced



Expert



Adaptive BA Skill development Approach

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Initiation and Planning



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Competency definition

Curriculumdevelopment

Pilot Program delivery

Assessment and

feedback

Improve program

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Intermediate

Advanced

Expert

BusinessSuccess

9Be with the Best!(c) Adaptive Processes

Continuous skill enhancement– Multi Phased Approach

Intermediate Level• Thorough knowledge of BA processes• Knowledge of BA tools• Assist practicing Bas• Proficient in requirements documentation• Internal certification

Advanced Level•Perform BA activities independently• Sound knowledge of modeling techniques and tools•Manage clients• CCBA certified

Expert Level•Mentor other BAs•Proficient in modeling techniques and tools•Proficient in client management• CBAP certified

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Plan


Be with the Best! 10

Activity Week Responsibility Estimated Effort (In Person Days)

Start End Primary Secondary Adaptive Client

Plan for the initiative 1 8 Adaptive ClientIdentify BA competencies 1 1 Client Adaptive 1 2Develop curriculum 2 3 Adaptive Client 5 1Review curriculum 3 3 Client Adaptive 1 1Update curriculum 3 3 Adaptive Client 2 0Deliver pilot program(s) 4 4 Adaptive Client 3 3Review pilot program 5 5 Client Adaptive 1 1Update curriculum 6 6 Adaptive Client 2 0Expert 7 52 Client AdaptiveCoach BAs once a month 7 52 Adaptive Client 1 day per month per

batchOff-line support 7 52 Adaptive Client 1 day per month per

batchRefresher sessions 7 52 Adaptive Client 2 days per quarter

Review of progress 7 52 Client Adaptive 1 day per quarter 1 day per quarter

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Plan



Activity Week Responsibility Estimated Effort (In Person Days)

Start End Primary Secondary Adaptive Client

Advanced 53 130 Client AdaptiveCoach BAs once a month

53 130 Adaptive Client 1 day per month per batch

Off-line support 53 130 Adaptive Client 1 day per month per batch

Refresher sessions 53 130 Adaptive Client 2 days per quarter

Review of progress 53 130 Client Adaptive 1 day per quarter 1 day per quarter

Advanced 131 260 Client AdaptiveCoach BAs once a month

131 260 Adaptive Client 1 day per month per batch

Off-line support 131 260 Adaptive Client 1 day per month per batch

Refresher sessions 131 260 Adaptive Client 2 days per quarter

Review of progress 131 260 Client Adaptive 1 day per quarter

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Specific techniques for Senior Business Analysts• Creative way of solving business problems

with several videos• Stakeholder charter – way to manage complex

shareholder situations• Essential excel features for business analysts• Hands on exercise on business case

preparation• Comprehensive NFR discussion – 40+ types of

NFR• Comprehensive Requirements Template –

developed in collaboration with 10+ clients• Detailed coverage on UML• Hands on exercise on 10+ templates covered

during program• Estimation techniques• Introduction to Agile and Scrum



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Why Adaptive?

Significant expertise in helping clients in their business analysis competency development

Faculty with more than decade long experience in business analysis and software project management, product development experience.

IIBA Endorsed program Covers all essential BA tools and

techniques like UML, BPM, Test Automation Tools, Requirement Elicitation.

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Why Adaptive?

Case study based approach Complimentary business

analysis toolkit - sample templates and guidelines which helps BAs in implementation of the concepts in their job

Complimentary e-learning on Business Analysis skills and concepts to all participants

Best in class courseware Completely aligned as per

BABOK V 2.0 21 contact hours for CBAP

certification by IIBA

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Why Adaptive?

Our classes are conducted over weekend to help participants minimize their absence from work.

Course and content can be enhanced to meet Client specific requirements

Hands-on on going support can be provided if required

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Sample Course Outline



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Videos covered during the proposal



• Creative thinking• Communication• Problem with software

specifications• Understanding use cases• Non-functional requirements• Stakeholder analysis• Software requirements

Creative Thinking

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Templates• 20 Golden Pointers to Process

Improvements • Adaptive Business Architecture

Template• Adaptive Requirements

Template• Agile Process• Application Architecture Guide • APQC Process Classification

Framework• Brief write-up on tools and

techniques for a business analyst

• Business Analysis Case Study • Business Analysis Plan • Business Case Template • Cash Flow Statement Template• Software Requirements

Specifications Template• System Test Plan Template



Software requirements

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Softwares provided• Star UML• BIZAGI Process modeler• OSRMT• Data Loader (Functional testing

tool)



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Relevance to current market

• Discussion on impact of technology and internet on business

• Universal process classification framework

• Innovations in business domain



Internet Trends

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Participant outputs• Participants develop

following outputs in the workshop– Business case– Business analysis plan– Requirements

specifications– Process model– Prototype– Matrix model



Attendance Tracker Prototype

Flow chart

Software Requirements

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Sample participant feedback

• I would definitely recommend this training to others in Accenture!!

• Thanks for conducting the wonderful session and sharing your excellent knowledge with us. It will increase my confidence and perform my roles well in my projects.

• It is highly appreciated and acknowledged that the training was very useful and purposeful. Special thanks to you to make it interactive and collaborative .

• Excellent workshop and a faculty with deep knowledge.



Sample Participant feedback

Sample Participant feedback

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Sample trainer feedback• Our trainer provides

individualized feedback on each participant for their areas of improvement

• Body Language / Energy• Confidence • Knowledge on process• Knowledge on domain • Communication • Elicitation skills • Modeling techniques



BA Evaluation Checklist

BA Evaluation

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Workshop takeaways• Exposure to industry best practices on Business

Analysis• Understanding of the BA role as per the industry

requirements• Exposure to the BA tools• Complete understanding of IIBA’s BABoK• Case Study to provide a simulation of the

implementation of BA concepts• Exposure to CBAP sample question papers• Revision of the skill categories of the BABoK• Assess preparedness for the CSBA/CBAP

examination



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Our feedbacks• I would definitely recommend this training to

others in Accenture!! • Thanks for conducting the wonderful session and

sharing your excellent knowledge with us. It will increase my confidence and perform my roles well in my projects.

• It is highly appreciated and acknowledged that the training was very useful and purposeful. Special thanks to you to make it interactive and collaborative .

• Excellent workshop and a faculty with deep knowledge.

• Awesome program, very interactive sessions, diverse participants, and holding it all together we had the best guru in 'LN'. Thanks LN for the enriching sessions and the broad experience you shared with us.’

• I would have rated it as 10 if that rating scale was available.



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Our feedbacks• Well I really should say that the choice I made

was an excellent one. Not just about the trainer and the quality of the course. But the best in all fronts. I guess the difference that it made was also the quality of participants that were involved. It was really very knowledgeable and also would definitely recommend this.

More feedbacks available at

• http:// tinyurl.com/BA-feedback • http:// tinyurl.com/Linkedin-BA-feedback



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http://tinyurl.com/BA-feedback

http://tinyurl.com/Linkedin-BA-feedback



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Adaptive advantages• Industry practicing

faculties with minimum 15+ years experience

• 100+ workshops conducted in Bangalore, Mumbai, Pune, Chennai, New Delhi, Bangkok

• Best in class course-ware• Many courses augmented

with eLearning• Matured programs –

multiple programs delivered through open houses and corporate programs

• Courses can be customized to Client requirements

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Open workshop participants



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Courses Completed till date

In-house Program Public Programs

CTS Bangalore

DLF Pune

Sulekha.com Chennai

Kenexa Mumbai

Tata Sky Delhi

Societe Generale Manila

ECC International and many more

Bangkok

Links for public courses completedhttp://adaptiveprocesses.com/course_completed.html



http://adaptiveprocesses.com/course_completed.html

http://adaptiveprocesses.com/course_completed.html

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Our esteemed clients….

http://www.metlife.com/Applications/Corporate/WPS/CDA/PageGenerator

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Our esteemed clients….

ANTSCORP

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Trainer Profiles


Experience World Class Processes! 34

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LN Mishra• Principal Consultant and Trainer• 20 years of IT and Consulting experience

with various companies such as IBM, Infosys, PWC, iGate etc.

• 100+ public and in-house workshops conducted in the areas of Business Analysis, Project Management, Agile, CMMI, ISO 9001, ISO 20000, and ISO 27001

• Certified Business Analysis Professional from IIBA, Canada

• Certified Project Management Professional from PMI, USA

• Certified Scrum Master from Good Agile, USA

• Certified Quality Analyst (World Topper-Year 2000)

• Certified ISO 9001, ISO 20000 and ISO 27001 Lead Auditor

• PGDM from IIM Ahmadabad and BE in Electronics and Communication



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Wing Commander Bijay Jyotishi

• Principal Consultant and Trainer

• Six Sigma Master Black Belt• 25+ years of IT and Consulting

experience with Wipro and Indian Air Force.

• Consulted clients in US• Multiple public and in-house

workshops conducted in the areas of business analysis, process improvement and Six Sigma

• M Tech from IIT Delhi and B Tech from Birla Institute of Technology



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Arvind C, CBAP, CMP• Principal Consultant and Trainer• 11+ years of IT and Consulting experience

with various companies such as Cognizant, Core Logic, Odessa, Sobha Renaissance etc.


• Certified Mortgage Professional from Core Logic

• Post Graduation Diploma in Business Management ICFAI Business School

• BE in Mechanical from Visvesvaraya Technical University



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Sameer K, CBAP• Principal Consultant and Trainer• 11+ years of experience in Business

Consultant - Banking & Financial servicers

• Consulted companies like IBM, Oracle Financial services, Citicorp Overseas etc.

• Member of association of Business Process Management Professionals and International Institute for Business Analysis


• Diploma in National; Security & International Relations VJTI

• BE in Electronics and Communication



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Harit B, CBAP• Senior Consultant and Trainer• 8+ years of IT and Consulting experience

with various companies such as Changi International Airport, Uthink L&T Infotech, etc.


• MBA Finance(Banking) S.P Jain Centre of Management Dubai- Toronto-Singapore

• Certified Java Programmer, Web Component developer,

• ISN 21 – Property and liability Insurance • B-Tech Information Technology from

Bharati Vidyapeeth’s Collage of Engineering



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Manjula Dharmalingam (Mumbai)

• Principal Consultant and Trainer• 18+ years of IT and Consulting

experience with various companies such as IBM, Airtel etc.

• 50+ public and in-house workshops conducted in the areas of Project Management and Program Management (PMBoK, Agile, Estimation), IT Service Management (ITIL), Communication and Team Building

• Certified Project Management Professional from PMI, USA

• Certified ITIL Manager



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Debashish Naik• Lead Consultant and Trainer• 20+ years of IT and Consulting

experience with various companies such as IBM, Perot Systems, HCL and PWC.

• Multiple workshops conducted in the areas of Business Analysis and Lean Six Sigma

• Certified ISO 9001, ISO 20000, ISO 27001 and BS 25999 Lead Auditor

• PGDM from MDI Gurgaon and BE in Electronics and Telecommunication



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Gaurav A, CBAP (Pune / Mumbai)

• Senior Trainer• 9+ years of industry experience in

software development and project management, business analysis

• Worked as Project Manager with IBM Corporation, Royal Bank of Scotland, Infosys Technologies

• Certified Risk Manager• Certified Financial Analyst• Bachelor in Technology

(Computer Science) from Punjab Technical University



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Abhisek B, CBAP (Pune / Mumbai)

• Trainer• 7+ years of industry experience in

software development and business analysis

• Worked as business analyst with Cap Gemini, Sigma Software and IndoGlobal

• Post Graduate Diploma in Marketing Management, Marketing

• Bachelor in Engineering in Information Technology, University of Pune



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Experience World Class Processes! 44

Thank you for providing us an opportunity to present ourselves to you.

Hoping for a long mutually rewarding relationship.

Contact [email protected]

Cell: +91.9343.79.4800#51, 3rd Cross, Church StreetKoramangala 6th Block Annex

Bangalore – 560095www.AdaptiveProcesses.com

mailto:[email protected]

http://www.adaptiveprocesses.com/

adaptive business analysis skill enhancement program v6.0 slideshare

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