Slide 1

IT Department Achievements
depa United GroupJanuary September 2007Ali Kekhia

OrganizationAd hoc OrganizedHelp Desk TeamSystem Administration TeamNetwork Administration TeamSoftware TeamProcurementProcess DefinitionAccountabilityTeam SpiritStandardizationPolicies and proceduresZone Allocation Day dedication

HR IssuesReengineering the department (job descriptions, designations, Well Defined StructureGround Rules; quarter objectiveEstablishing teamsDefining Line of SightPerformance ManagementPlanningMonitoringEvaluationSocializationCareer pathsSoftware Help DeskFitting into culture

ProcurementErnst & Young Policies & Procedureshp PartnershipSupplier Relationship ManagementBetter PricesBetter DealsOld Due Payments ReleaseAsset Tracking & ManagementAl Quoz Store IT Section Barcode ImplementationLegalizing Windows Operating SystemMicrosoft OfficeAuto CAD

Infrastructure Data CenterPhysical EnhancementsNew CabinetsControlling TemperatureRefurbishing CablesThermostatFire AlarmStorage ManagementNew Storage Area Network SANNew File ServerFile StructureBackup / Recovery Process, Plan, and Mitigationpolicies & proceduresDaily, Weekly, Monthly, and Quarterly

Infrastructure Data Center (Continued)Quota ManagementServersNew DHCPNew File ServerDefined quotaDefined StructureNew Failover ServerNew Email ServerNew eProMIS ServerNew Expedition ServerNew Domain ControllerDedicated AdministrationReengineered ArchitectureUpdated Operating System

Standard Enterprise Release2

Infrastructure Remote SitesNew Site InstallationDefined Process with Predefined ChecklistStandardized InfrastructureCentralized ProcurementVPN ConnectionsPrinters & PlottersDedicated DomainFiling ServerPorts, Cabling, and TelephonyZone wise supportDedicated DayOnline Ticketing SystemTracing and Closing

NetworkTopologyRouters & SwitchesADSLLeased LinesBandwidthFTP

mohammed.yumn (m) - Weak

SecurityErnst & Young Defined Policies & ProceduresExecutable FilesVideosMessengersChatAnti SpamFirewallsIntrusion Detection SystemIntrusion Prevention SystemGroup PoliciesActive Directory

mohammed.yumn (m) - Not Sure about itmohammed.yumn (m) - I don't know if this is the right place

EmailMigration to new SAN, new serverDistribution GroupsSingle AccountNaming ConventionsMailboxes 500 1200Migration to Exchange 2003Policy ImplementationAttachment Size Attachment TypeSpam & Chain email StoppageBackup

Software New TeamNew Development Team (3 & Team Lead)Development MethodologyReusability RobustnessDefined ProcessWeb-BasedCredentialsMistake ProofingDevelopment InfrastructureNewest Technologies.NetAJAXWeb 2.0Testing Environment

Software - WebsitesDeveloping New www.depa.comRegistering & Administering 43 domainsMoroccoSaudiQatarSingaporeLibyaHacking trialdepa AwardsNew Service ProviderFollow up Information Management

mohammed.yumn (m) - Might cause a problem and raise the question of www.depa-interior.com

Software - PrimaveraContract Manager 8.5, 10, and 11Integration with eProMIS DB SANNew ServerTraining SessionsTutorialsRemote SupportOperational SupportIncoming email IntegrationP3, P5, and P6Day to day supportLiaisingIntroducing P6

Software Time AttendanceInstalling doorsManaging Supplier RelationshipHolding paymentsDigitech integration Integration FailedMiddleware FailedDeveloping in-house middlewareIntegration with eProMISIntegration with MachinesSupervisor sheetsTime sheetsTraining

Software eProMISArchitectureNew Server Printing ProblemsNew Terminal ServerNew Citrix Music ChairBetter ConnectivityPrivacy, Security, and ConfidentialityTest ServerNew VersionForming CommitteeReportingLiaison & Follow upTraining

mohammed.yumn (m) - Redundant

Software PortalCollaborationCross site and project availabilityShared DocumentsShared ContactsAnnouncementsFeedbacksNews NewslettersSurveysOrganization ChartsEmployee of the MonthDaily QuotesFAQsLinks

Software PortalAutomationWorkflowsIT Service RequestPassportAir TicketTraining LeaveEtc.Finance ReportsIT Assets ListSocializationDisseminated ResponsibilityPhoto GalleryDaily DilbertWelcome on BoardBirthdays

Project Reporting SystemHigh Level Initial VersionMaterialDesignCommercialHRSafetyPlanningDashboardsRequirement CollectionDetailed LevelWeb 2.0 TechnologySOAPoka Yoke

Financial Reporting SystemSecurity(Permissions & Vulnerability) Very Robust CredentialsAccessibility Web Based, 2.0Scalability SQL Server, .aspxEfficiency 15 days 4 hoursApproval AutomaticCurrency AutomaticAlerting Full fledgedConsolidation 2 days 0Search Full fledgedMistake Proofing Poka YokeValidation Predefined

MiscellaneousOngoing Training IT induction(Video, manual,Echo atmosphere (Plasma, PolyCom, hotspot wireless, Estimation Department InstallationHR RelocationIn-house Store for availabilityBulletin

Next Steps

Enterprise Business ArchitectureEnterprise T e c h n o l o g y ArchitectureEnterprise Information Architecture

Lines of Businesses

Enterprise Business Architecture

Next Steps

Next Steps