accenture creating value centered culture drive high performance

Accelerated implementation of AgileMethodology with “Business Add-onsfor SAP Agile”

Jan MusilDirector, Global Project Management Office

© SAP 2010 / Solutions Consulting Services / Page 1

Disclaimer

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Session Summary

After this session, you will …

Understand what SAP has readily available to provide fastervalue to the customerUnderstand that Agility goes beyond MethodologyBe able to understand how ASAP 7 supports the quest forAgility and Instant ValueBe familiar with the major acceleration techniques (services andmethods) that SAP offersKnow how Acceleration Techniques relate to your work andwhere to find additional information

©SAP 2010 / 3

Agenda

1. Instant Value and Early Comfort

2. Discussing Agile and ASAP 7

3. Implementation Acceleration through Agile approach

4. Wrap-up


Our Customer Expectations are Changing

KEY TRENDS

Deliver Fast, packaged, lowTCI offeringsHolistic, qualityimplementations focused onquick time to valueInsight optimization for fastaccess to information on asuite of devicesOrganizations have shortattention spans, thereforeearly and frequent delivery ofbenefits is needed

Enhanced visibility and measurable results

SAP customers are looking to receive early and frequent confirmation that their requirementscan be met cost effectively, in order to minimize risk and build confidence in the solution.There is a need to demonstrate capability to solve customer pain points early in or at thebeginning of a project, through Proofs of concept, Proofs of vision, and Solution Demos


The new drivers license to implement SAP solutionsbased on best practice, own practice and best insight

TRAINING

PROCESS BASEDIMPLEMENTATION

CONTENT

METHODOLOGY

TOOLS

SKILLS & MINDSET

ASAP 7 provides a proven, comprehensive,repeatable and rich implementationmethodology to streamline projects

Solution Manager, BPM Technology(Business to Model and Modeling toexecution)

Content Packages: ASAP Business Add-ons, RapidDeployment Solution and Content Component:Solution Manager content, Best Practice….

Process Orchestration by leveragingprocess based pre-built assets

Educatio:ASA380, TBPM10, TBPM20, SOA200, EA100, VD100,OCM100, TEC001...Associate and Professional Certifications:Project Management, BPX, EA, TEC....

COMMUNITYhttp://www.sdn.sap.com/irj/bpxhttp://www.sdn.sap.com/irj/bpx/asaphttp://service.sap.com/asaphttp://service.sap.com/asap-business-add-ons

SAP Modeling HandbookExternal BPM Webinarshttp://www.sdn.sap.com/irj/sdn

http://www.sdn.sap.com/irj/bpx

http://www.sdn.sap.com/irj/bpx/asap

http://service.sap.com/asap

http://service.sap.com/asap-business-

http://www.sdn.sap.com/irj/sdn


Welcome to the exciting and interesting real world BPMin an SAP Environment

www.sappress.com

Applying Real-World BPM in an SAP Environment

Learn what BPM is and how to get started within andSAP contextBenefit from a comprehensive compilation of use-casesfrom early adoptersDiscover SAP technology, methodology, performancemetrics and governance

Managing your business processes wisely is key to stayahead of your competitors! This book is your guide toimplementing Business Process Management in all itsaspects in your SAP centric business and IT: It explainshow BPM and standard software work together, how toprepare your company for the project, and how to puttechnology, governance, and the philosophy behind it inaction. Extensive use cases from well known SAPcustomers including technical and process details makethis book a true real-world experience!

Available end of December 2010

http://www.sappress.com/

©SAP 2010 / 7

Agenda




4. Wrap-up


“The answer to faster implementations is Agile”

“SAP Implementations are rigid and follow a pure waterfall method”

Today’s New RealityThe Context in Which Businesses Operate Today

Common Myths


Agile Methods

Traditional representatives of Agile approaches areSCRUM and eXtreme ProgrammingBreak tasks into small incrementsIterations are short time frames ('time-boxed‘)Multiple iterations may be required to release aproduct or new featuresChanging requirements are welcomeTeams are generally co-located, and empowered tomake decisions (self-organizing teams)Documentation is kept to a minimumProgress is measured in terms of workingfunctions or products

Comparison of Waterfall and Agile ApproachesExemplary Spectrum of Software Development Methods

Waterfall MethodsWaterfall methods represent the most structuredimplementation method, stepping throughrequirements-capture, analysis, design,coding/configuration, and testing in a strict, pre-planned sequenceEach phase has phase quality gatesTriple constraints (Time, scope, cost) anddependencies are managed across phasesProgress is generally measured in terms ofclearly defined phase deliverables

Requirement

Design

Code

Test

Deploy

Maintain


Discussing Agile“There are different levels of Agility”

Conditions that Challenge AgileImplementation projects with complex systemlandscapes and interdependent applications thatshare data structures and processes, which cannotbe replaced separatelyDeployment in regulated industries that requiredetailed planning, documentation and acceptanceprocessesInitiatives that require long term planning due toorganizational strategic commitmentsPhysically separated project team members, e.g.,global deployments, which prohibits co-location andface-to-face meetingsConsent driven organizational culturesLack of high-performing teams with decision-making abilities

Good Practices of AgileIterative delivery of ValueSimplicity and elimination of “waste”Improvement of Visibility of Progress

Development iterations (short time frames/ time-boxed)Frequent inspectionWorking software (configuration) asmeasure of progress

Flexibility - Ability to Respond to Change throughmanageable portions

Acceleration techniques needs to be tailoredto the customer’s situation, culture, and risk profile


ASAP Implementation Methodology

Value Management, SOA, BPM, SAP Solution Manager

Significantly streamlined traditional ASAP content

Significantly revised content for areas like Blueprint, Testing, OCM, etc.

New ASAP extends coverage to the entire value chain

ASAP 7 delivers AccelerationAgile core principles are part of ASAP 7already and will be enhanced in BusinessAdd-ons to accommodate different levelsof “agility”The frame work of ASAP 7, such asphased Q-gates and scope management,helps to manage risk

ASAP 7 delivers AccelerationAgile core principles are part of ASAP 7already and will be enhanced in BusinessAdd-ons to accommodate different levelsof “agility”The frame work of ASAP 7, such asphased Q-gates and scope management,helps to manage risk

Industry and Solution Add-Ons

Legend:ASAP - AcceleratedSAPSOA - Service OrientedArchitectureBPM - BusinessProcess ManagementOCM – OrganizationalChange Management


Configuration

Enhancements

TestingValue

Management

Business ProcessManagement

SolutionManagement

ASAP Implementation MethodologyRefocus for Success

Yesterday’s Focus ASAP 7 Framework

Focus shiftfrom

project tovalue ofprogram

Project Management and Implementation Centric Solution and Value Centric

Transformation

©SAP 2010 / 13

Agenda




4. Wrap-up


Implementation AccelerationBroader than Agile

Acceleration is based on the re-usable content,tools, and supporting technologiesAcceleration means visibility to the progressAcceleration means getting it right the first timeAcceleration is time compression - parallelization ofservicesAcceleration is lean and has minimum redundancyin deliverablesAcceleration means organizational readiness


PMO

Operations Culture

CorporateStrategy

ValueManagement

EnterpriseArchitecture

GovernanceStructures

“How to Get to Bite-size Pieces”Value Based Roadmap

Data GovernanceData Governance

ProcessGovernance

ProcessGovernance

Guiding ArchitecturalPrinciples

Guiding ArchitecturalPrinciples

VisionVision

TransformationStage

TransformationStage

Interdependency ofprocess,

application, data models

Interdependency ofprocess,

application, data models

Pain Points,Opportunities,Value Maps

Pain Points,Opportunities,Value Maps

Industry / CorporateBenchmark [KPI]

Industry / CorporateBenchmark [KPI]

ApplicationLife Cycle Management

ApplicationLife Cycle Management

Culture,Adaption Capabilities

Culture,Adaption Capabilities

Strategic andInvestment Drivers

Strategic andInvestment Drivers

Total Cost ofOperations

Total Cost ofOperations

IT SystemInfrastructure and

Level of Automation

IT SystemInfrastructure and

Level of Automation

PMO / GovernanceMaturity and

Standards

PMO / GovernanceMaturity and

Standards

Current PortfolioCurrent Portfolio

ResourcingResourcingPortfolio Management /VM Roadmap

Portfolio Management /VM Roadmap


Major Acceleration Techniquessupported through ASAP 7

IP Re-UseBest Practices / Preconfigured solutions / RDPBusiness Add Ons - Jump Start for Content & SolutionsProject Launch Services / IP Environment

Solution Demo ApproachEarly visualization of solution and development objectsIterative solution design process (workshop approach)

Parallelization of ServicesIntegrated Service DeliveryValue PrototypingRapid Deployment Solution

Iterative BuildValue Based Roadmap and Product Strategy [Program]Incremental build and test cycles [Project]Frequent Q-Gates - Time boxed and inspected increments [Project]

Com

plem

enta

ry T

echn

ique

s


Major Acceleration TechniquesIP Re-Use

How to Jump Start Solution?


Core ASAP Methodology Business Add-On to ASAP

Phase

Work stream

Deliverable

Sub-Deliverable

Standard deliverablesValue-added accelerators, templatesand samplesIncludes standard SAP Servicereferences

Modular solution or Industry specificextensionsActivated as required by solutionLeverages ASAP Core contentfoundationSome are exclusive (internal) to SAPDelivery only

Deliverable

Sub-Deliverable

Scenario “Demand Planning”

Process 1

Process Step 1

Sub-Deliverable

ASAP Implementation RoadmapBusiness Add-Ons introduction


IP-Reuse: Business Add-OnsEnabled with ASAP 7

Customer ExpectationSAP implementations are based on commonprocess models by industryModels and Configuration are readily available

What is available?Tailored accelerators and deliverables forsolutions and industries,Prebuilt Process Models following the SAPModeling Notation

How does it affect me?Familiarize yourself with available Add-OnsUnderstand the SAP Modeling NotationLeverage existing process modelsThink SAP and share – Apply for an Add-On asapplicable

The Business Add-ons allows SAP to demonstrate structured re-usability of contenthttps://service.sap.com/asap-business-add-ons

https://service.sap.com/asap-business-add-ons


Major Acceleration TechniquesSolution Demo – A Paradigm Shift

Solution Demo Approach - Visualize Solutions and Avoid Rework!


Solution Demo ApproachRefer to ASAP 7 WBS 2.5.1 Blueprint Approach

Reference• Set Boundaries• Business Case and Value Drivers• Provide Context

Visualize• Show and tell SAP standard

key design elements• Visualization for Development

objects

Listen & Engage• Capture business

requirements• Identify gaps to Standard

Complement• Process Models• Solution Design

Verify & Accept• Verify process & solution

design• Drive Acceptance

Visualize, Engage, Stay Focused!

Visualize solution toImprove collaboration and mutualunderstandingMitigate risk to reworkAllow for early buy in and incrementalacceptance

This is not Training, nor Solution build!

Iterative Approachto Process and Solution Designdriven by process de-composition


Major Acceleration TechniquesInteractive Build and Test Cycles



LM Wind Power (formerly LM Glasfiber)

Customer• World’s leading supplier in fiberglass blades to wind turbines• Approximately 5000 employees in 9 countries• Head office in Kolding (Denmark)

Project Scope (phase 1)• HR – Organizational Management (OM), Personnel Administration

(PA), Performance Management (PRM), Employee self service (ESS),Manager Self service (MSS))

Implementation Approach• Hybrid methodology combining the strong aspects of SCRUM and

ASAP

Customer case – applying Agile methodology in SAP project


Agile Business Add-on to ASAP – an Overview

ProjectPreparation Blueprint Realization

ProcessComposition

ServiceModeling

ServiceImplementation

and Test

UI Development

2-to-4 wkscycle

FinalPreparation

Go LiveSupportRun


Create Understanding with Agile ConceptPaper and Presentation


Project Preparation: Define Agile Project TeamRoles and Responsibilities


Certified Associate Project Manager

Certified Associate ProjectManager curriculum

PM Associate Certification

The curriculum includes ASAP 7Methodology with strongemphasis on Value Delivery, OCM,BPM, SAP Solution Manager, andRun SAP end-to-end operations

In early 2011 the PM curriculumwill be expanded to includeacceleration topics.

Project Managers - Associated Level


Business Blueprint: Lean Blueprinting


Data ManagementRUN SAPOrganisational Change Mangement

Agile Business Add-On - In detail

Pro

ject

Pre

p.

Bas

elin

eBu

ild

WorkingSoftware

Release 1

Delta List

Sprint

Sprint

Sprint

Bus

ines

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Time

ProjectPrep Realisation Release 1

Dem

o

Evaluate

Dem

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Dem

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Go

Live

Def

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& A

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Dem

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Set

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Blue Print FinalPrep

Go-LiveSupport

Dem

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Support

Eva

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IT FinalPrep.

Prep. Sprint

Sprint

Release 2

Sign

-Off

Realisation Release 2

Dem

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Priority Effort

Accelerators

Che

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Che

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Enablement

Get

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orga

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read

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Realization: Backlog, Sprints, Releases, andBurn Down Chart Explained


Realization: Agile Project Management Log


Realization

ASAP Implementation RoadmapProject Quality Gates

IntegrationTests for

RealizationCompleted

(RealizationCompleted)

FinalConfiguration

forRealizationCompleted

(Solution Built)

ProjectPreparation Blueprint Go Live

SupportFinal

Preparation

ProjectPreparation

PhaseCompleted

BlueprintPhase

Completed

CustomerAcceptance

FinalPreparation

PhaseCompleted

(Go-LiveReadiness)

ProjectCompleted

(ProjectClosure)

BaselineConfiguration

forRealizationCompleted

ASAP Project Phase

SolutionValidation

Compliancy

SolutionValidation

Review

Benefits:

Build quality directly into theprojectManage project expectationsMonitor customersatisfaction

Q-Gates ensure that all key deliverables/actions of the gate have been completed incompliance with recommended practices and to the customer’s satisfaction.Q-Gates ensure that all key deliverables/actions of the gate have been completed incompliance with recommended practices and to the customer’s satisfaction.


Major Acceleration TechniquesSolution Demo – A Paradigm Shift



• Results every 2 weeks. 2000+ prototypes over 7 years for customers from more than 25countries and all industries

Customers with new business or technology challengesin search of the right solution

Customers interested in piloting new scenarios, products,& technologies with limited risk

Customers to be re-/engaged with on a strategic andcontinuous level

Customers interested in hot topics but hesitant to start

Customers interested in latest release but risk averse

Customers with urgent need to access upcoming releasebefore Ramp-up

Customers with new solution scenario needs

Innovation Lab

Pilot Lab

PoC Lab

Innovation Center

Best Practice Lab

Ramp-Up Lab

Beta Lab

Customers skeptical/unhappy or escalated with aproposed solution

R&D Lab

Value PrototypingSeeing is Believing

The high performance collaboration platform for customers, partners, and SAPto drive innovation from vision to reality.


Acceleration Techniques are built intoASAP 7.0 Implementation Life Cycle (exemplary)

Project Launch ServicesEnable ASAP 7.0 and value deliveryPrepare Project environment

IP ReusePreconfigured SolutionsReference KM complementing ASAP accelerators, e.g. Benchmarking

Solution Demo ApproachDemo Environment to illustrate SAP Standard

functionalityVisualization of solution enhancements (iRise)

Framework of ASAP phases

Iterative Build CyclesIterative build cycles based on

Blueprint / product scope

Parallel Integrated ServicesComplementary service for areas of interest

1 2

2 3

2 3

3

Implementation Acceleration TriageValue based Roadmap, Bite-Size PiecesApproach Determination, Levels of AccelerationBest Practices Fit-Gap

0

1


7 Key Points to Take Home

There is a need for Significant Reduction in “Time to Value,” andcustomers are looking for early confirmation that requirements canbe metAgile is often looked to as a solution to this need, however, the pathto instant value goes beyond methodologyAcceleration is broader than Agile and includes Services,Methodology, and ProductsSAP offers a proven set of Acceleration TechniquesASAP 7 is Acceleration; Agile core principles are part of ASAP 7ASAP 7 helps to manage risk through Q-gates and scopemanagementAcceleration needs to be tailored to the customer’s situation andculture


Further Information

SAP Public Web:BPM Starter Kit, an Add-on to ASAP: http://www.sdn.sap.com/irj/bpx/starterkitforbpmSOA KIT, an Add-on to ASAP: http://www.sdn.sap.com/irj/sdn/soa-kitASAP and Business Add-ons to ASAP: http://www.sdn.sap.com/irj/bpx/asapSAP Modeling Handbook:http://wiki.sdn.sap.com/wiki/display/ModHandbook/SAP+Modeling+Handbook+-+Modeling+StandardsExternal BPM Webinars:https://www.sap.com/campaign/2010_05_EVENT_BPM_Webinars_Apr_May/index.epx?kNtBzmUK9zUSAP EcoHub: http://ecohub.sdn.sap.com/SAP Developer Network (SDN): www.sdn.sap.comBusiness Process Expert (BPX) Community: www.bpx.sap.com

Related SAP Education and Certification OpportunitiesCertified Associate or Professional Business Process Expert (BPX)Certified Associate or Professional SAP Enterprise Architect (EA)Certified Associate Project Managerhttp://www.sap.com/education/

http://www.sdn.sap.com/irj/bpx/starterkitforbpm

http://www.sdn.sap.com/irj/sdn/soa-kit

http://www.sdn.sap.com/irj/bpx/asap

http://wiki.sdn.sap.com/wiki/display/ModHandbook/SAP

https://www.sap.com/campaign/2010_05_EVENT_BPM_Webinars_Apr_May/index.epx?kNt

http://ecohub.sdn.sap.com/

http://www.sdn.sap.com/

http://www.bpx.sap.com/

http://www.sap.com/education/


To get more information about the “Real World BPM in an SAPEnvironment” please participate in the BPM Webinar Series


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