PROJECT REPORT ON

A STUDY EMPLOYEE ENGAGEMENT AT WORKERS LEVEL

IN

PREPARED

BY: SHIVAM CHAUHAN

BIMHRD

HRD1310435

INTRODUCTION OF THE COMPANY

“ TOGETHER WE CAN ”

ACC is has a vast span of 75 years in the manufacturing sector ,it is a pioneer in the field of cement manufacturing ,whereas in the field of concrete it has only surpassed 21years . Founded by: F. E. Dinshaw – the founder of ACC in 1936It was initially started with a partnership between It  is one of the largest manufacturers of RMX in India with over 50

modern plants all over india .The JJ flyover in Mumbai was the first mega construction

project in India to use High Performance Concrete of M-75 grad.

 

ACC Concrete Pvt. Ltd.

ITS PARTNERS

ACC

AMBUJA CEMENTS

HOLCIM CEMENTS

LAFARGE

CEMENTS

OBJECTIVE

To conduct employee engagement at workers level and conduct survey

PRIMARY RESEARCH OBJECTIVE (PRO’s)

 To Conduct employee engagement activity at corporate level

.

To design an employee birthday calendar

 To do comparative study of employees at corporate level

To maintain employee leave manually using SAP.

To undertook a recruitment process for hiring one QA/QC engineer for Mumbai Region.

SECONDARY RESEARCH OBJECTIVES (SRO’S)

RESEARCH AND METHODOLOGYData Source : Primary & Secondary Data

Sampling Units : workers of acc concrete

Research Instrument : Questionnaire

Sampling technique : Systematic Sampling

Contact Method : Personal/Direct

Sample Size : 65

To conduct employee engagement at workers level and conduct survey (Objective: Primary objective 1)

1st PART OF PROJECT

“TUG-OF –WAR ”

ACTIVITY CONDUCTED

The activity was conducted at 6 different plants .

Time fixed for each plant was 1hour from making arrangements to final concluding .

The winner team were awarded rs 1000 cash prize plus one time meal free of cost

Reason for conducting was currently organization was undergoing serious financial losses ,so they wanted to see whether workers lack of engagement towards work is the main reason impacting the productivity or not

About Activity

SION PLANT BHAYENDERPADA PLANT BLUEMOON PLANT (LOWER PAREL)PALAVA PLANT (DOMBIVILI)DEONAR PLANT BORIVILI PLANT

Plants in Mumbai

Communication message ACC CONCRETE WEST AREA organizes “ TUG- OF-WAR”

Get Ready For The Greatest Nostalgic Adventure And The Best Day Of Your Life with ACC CONCRETE Definitely going to double the fun……………

“Its hard to hold on but its even harder to let go” so lets celebrate it with full enthusiasm and game spirit ……

Date : 24th DEC,2014

Time :

Venue : Sion ,Deonar & Lower Parel

LETS SEE WHO PULLS STRONGER ………

BORIVILI PLANT

DEONAR PLANT

PALAVA PLANT

DATA ANALYSIS

9% of workers are plant incharge, whereas only 7% are quality engineer, 11% are field technician and 8% are loader technician, customer relation officer ,batcher ,production officer& lab technician,6% are maintenance incharge ,4% dispatcher ,3% helper .

9%

8%

11%

8%

8%

9%8%

8%

11%

6%

3%

5%

8%

Present Designation Plant Incharge

Quality Engineer

Field Technician

Loader Technician

CDS Officer

Lab Technician

Batcher

Production Officer

Driver

Maintenance Incharge

Helper

Dispatcher

Customer Relation Officer

About 33% of workers comes under intermediate , Where as 21% comes under metric, 13% comes under degree, 25% comes under diploma, & 8% comes under masters

33%

21%

13%

25%

8%

Qualification

Intermediate Metric DegreeDiploma Masters

About 35% of workers comes under 20-25 years of age group, Whereas 12% comes under 26-30 years of category, 22% under 31-35 years category, 23% comes under 36-40 years of category & 5% comes under 40 & above 

20-2538%

26-3012%

31-3522%

36-4023%

40+5%

Age Group

About 34% of workers speak Hindi , Whereas 3% comes under English , 54% comes under Marathi , & 9 % comes under other

34%

3%54%

9%

Chart Title

Hindi English Marathi Other

About 37% of workers comes under 0-3 years of age group, Whereas 57% comes under 4-7 years of category, 6% under 8-10 years & 0% comes under 40 & above , this shows that more than half of the employees are loyal towards the organization

37%

57%

6%

No. of years in organization

0-3yrs 4-7yrs 8-10yrs 11yrs

About= 70% of workers feel that company allows them to take active part in decision related to plant ,whereas = 20% of employees feel that company do biasness among employees and only involve top and middle level employees in discussions.

Strongly Agree

Agree

Neutral

Disagree

Strongly Disagree

0 5 10 15 20 25 30 35 40 45

Does management allow to take part in the discussions related to plant issue ?

About 87% of workers feel that such kind of team activities should be conducted whereas 13% are not sure whether may or may not it should be implemented , because continuously working for 8 long hours makes the job monotonous and boring ,therefore if some relaxation would be there of such a type they might better perform .

Strongly Agree

Agree

Neutral

Disagree

Strongly Disagree

15

42

8

0

0

Do this kind of team building activities should be encouraged ?

Series1

About about 80% of workers agreed whereas 12 % are can’t say as by conducting such activities it will will encourage more of social gathering and will lead to better understanding of each other at work place .

12%

63%

25%

Does the level of communication amongs the member will improve due to such team building

activities ?

Strongly Agree Agree Neutral Disagree Strongly Disagree

About 69 % of workers agreed that rewards given in conducting such activity is fair but 31 are of can’t say according to them it must be something related in financial terms such as extra pay as reward or bonus not material things as company used to give some trophy and 2 times meal free of cost.

17%

52%

31%

Do you feel that rewards given in team building activities is fair to all groups ?

Strongly Agree Agree Neutral Disagree Strongly Disagree

About 80 % of workers agreed as to by conducting such activities their motivation towards their work has increased whereas 20% were of opinion as after playing will get exhausted and work will get delay & pending for long time ,unable to play in hot climate etc.

Strongly Agree Agree Neutral Disagree Strongly Disagree

13

35

17

0 0

Does the motivation level of employees increased as compared to earlier after suc activities ?

Series1 Series2

About 83% workers were of opinion that their ideas are not implemented in the organization whereas 10 % of them were of opinion as to they are implemented therefore its very necessary to involve them and respect their ideas and suggestion in order to make them feel asense of belongingness towards the organization . 

Strongly Agree Agree

NeutralDisagree

Strongly Disagree

06

19

34

6

Do you feel that your ideas are implemented in the organization ?

About 70% were of opinion as to that their grievances are not handled seriously and only 12% were of opinion that their problem are rectified ,therefore management should make proper arrangement for employees grievances and issues .

Strongly Agree Agree Neutral Disagree Strongly Disagree

0

8

16

32

9

Do you feel that there is sufficient arrangement in an organization for dealing with employee,s prob-

lem ?

About 60% were of opinion as to group decision making is better as it encourages new ideas and views ,whereas 32 % were of opinion cant say and only 18 % neglected that it is better at individual level as they were of saying that by performing individual one is solely accountable for his work and recognition .

Strongly Agree Agree

NeutralDisagree

Strongly Disagree

12

32

16

7

0

Does decision making is better at group level ?

About 94% of workers were of opinion as to such activities must be conducted in the future ,because it was the first time such activity is being conducted at plant level for employees ,and were of opinion that these provided a sense of relaxation from daily hectic schedule along with games .

YES 94%

NO6%

Does company continue with such kin d of employee engagement activities in future ?

About 91% of workers agreed that such recreational activities helps to reduce stress to a great extent whereas 95 were not satisfied with it

91%

9%

Does these kind of activities help you in reducing stress ?

Yes No

93% said company does not concern for workers recreational activity therefore it should conduct some engagement activity from time time to time . 

7%

93%

Does company concern for employee recreational activities ?

Yes No

91% of workers liked the activity it means it was a great success and should be recommended and implemented in future ,only 9% did not like it due to hot climate

91%

9%

Do you like this employee engagement activity ?

Yes No

91% employees were very happy and excited after conductng such event whereas only 9% were not they were of say to conduc one time consumes a lot of time and energy .

 

91%

9%

Do you enjoy while performing such kind of activity ?

Yes No

Organizing diwali and dusherra celebrations for employees along with employee birthday celebration at the end of the month .

Games such as 1. Dart2. Pool3. Carrom 4. Housie Were organized for corporate employees

2nd PART OF PROJECT Objective: conducted employee engagement at corporate level

Only source available to hire potential candidate was www.naukri.com .

Requirement : 1. Candidate with diploma in civil for 5yrs, b.tech civil2. Experience of 1-3 yrs in RMX industry .3. For mumbai region Out of 700 applicants searched we were able to short list

only find 42 employees suitable as per our requirement .And for the final placement only 9 candidates were found

suitable Out of it one candidate was recruited as QA/QC engineer

with a 3.5lakh perannum

Recruitment of QA/QC Engineer for Mumbai

Sr. No. Name of Employee Time

1 Ishwar Shetkar 11.00 am

2 Jadhav Sanket prakash 11.30 am

3 Sagar Mate 12.00 noon

4 Imran Iqbal Jamdar 12.30 pm

5 Gaurav Giri 2.00 pm

6 Akshay Mohite 2.30 pm

7 Sangamesh B. Bushetti 3:00 PM

8 Rakesh Chauhan 3.30 pm

9 swaroop patil 4:00pm

Scheduling of interview

Comparative time study of employees

The graph clearly represents that about 3 % of the employees are dedicated and commited to their work and about 70 % of employees leaving before their prescribed working hours

1-3times 4-6 times 7-10 times 0

10

20

30

40

50

60

70

80

75

26

5

Count of early going

The no of employees working even after their prescribed working hours is 50% 1-3 times whereas its 33% between 4-6times and only 17% between 7-10 times

1-3 times 4-6times 7-10 times 0

10

20

30

40

50

60

70

60

43

20

Count of late Going

About 80% of the people missed their swipe in cards while going out between range 1-5times whereas rarely

 

1-5 Times 6-10times 10+0

20

40

60

80

100

120

98

37

1

count on "out time" entry missing

The graph represents that approxx 50% of the employees missed, while ‘in time “entry in the office whereas 25% missed between range 6-10 times, and only 25% missed between 10 or more times

1-5 Times 6-10 Times 10+0

5

10

15

20

25

30

3533

16 16

count on "in time " entry missing

Updating employee leave on SAP

By entering the respective employer login id the page opens .

It has 3 forms int form 1. pt 502. Pt603. Pt61 On clicking on form pt 61 we need to enter employee

code and then go and click amongst the options such as salary ,compensation ,leave ,attendance etc.

After this go to pt50 where all details of employees are stored and updated and is used for reference for updating manually .

Information about its functioning

In form there are 2 types of leave :

1. Casual leave that is each employee gets 7 casual leave in a month ,if an employee takes any casual leave in a month the leave equivalent to days is deducted from total casual leave .If he does not take any leave then 0.58 is added to it and carry forward to the next month .

2. Actual leave is provided 50 at the beginning of the year ,only 35 leaves can be carry forward to next month so it is advised to employees to utilise their actual leave first ,and if no actual leave is taken then 3.33 is added and carry forward to the next month balance ,for actual leave (no. of actual leave *3.33) is deducted from total actual leave .

FINDINGS

Based on the analysis and interpretation of the data, findings are recorded which are as follows-

Employee engagement activity played a great role for motivating employees; hence it should be conducted more often from time to time.

The employees in Borivili and Palawa plant seems more likely and willing towards conducting such activity and participated with full enthusiasm .

Proper canteen and drinking water facility was provided in only one plant out of the 6 plants visited .

Understood the process of recruitment for hiring potential candidates in ACC Concrete .

Designing employee birthday calendar and representing their names on calendar made them feel much more attached and a feeling of belongingness .

Most of the employees reach office on time except a few ,it clearly shows a healthy workplace to work .

By organizing festivals like Diwali ,Dusherra creates a joyful environment for employees in the organization

Timely payment of salary doesn’t remain the key motivators all the time to keep employee engaged but ,providing canteen ,restrooms one day off in a week ,arranging a small movie time for employees within a plant can make them more engaged .

Excess of water logging in some plants can create a problem in smooth functioning ,therefore need to be rectified soon .

CONCLUSION

Employee engagement emphasizes the importance of employee communication on the success of a business. An organization should thus recognize employees, more than any other variable, as powerful contributors to a company's competitive position. Therefore employee engagement should be a continuous process of learning, improvement, measurement and action.

We would hence conclude that raising and maintaining employee engagement lies in the hands of an organization and requires a perfect blend of time, effort, commitment and investment to craft a successful Endeavour.

RECOMMENDATIONS

Organization should continue conducting these activities from time to time, it should not be like conducting once in every 6 months , it demolishes their will to participate .

Like employee birthday calendar for corporate employees, similarly employee birthday calendar for workers at plant level should also be done .

Arrangement of suggestion and query box in each and every plant should be done and Initiate Immediate Action for employee responses to queries and problems .

Cameras should be installed within the office premises so that employee timely work and individual performance recognition can be timely measured & also safety of employee belongings .

Apart from carom , arrangements for chess, dart and pool should be also installed.

Wearing of PPE should be made mandatory at all plants along with a fine of rs 1000 for voilating it .

Proper arrangement of first aid facilities & room for employees at all plants should be made mandatory and also an ambulance van for critical injury .

Dealing with employees and worker with equal respect at workplace irrespective of positions they hold.

Improvement in Employee Relationship and Communication.

To provide bonus to employee on festivals to make them more attached and motivated towards the organization.

To incur recruitment from only one source cannot provide potential candidates for the desired job ,organization should switch on to few other sites such as times job, monster job etc

KEY LEARNING

Learned to deal with people and also to understand the ability to engage employees in the organization which is very important ingredient in Human resource

The recruitment process provided us the insight as to what actually

recruitment process is and tactics to communicate with candidates while recruiting them

Money cannot be solely be only factor important to keep employees motivated all the time ,other factor needs to be taken into consideration such as recognition, proper hygiene facilities ,festive bonus etc

LIMITATIONS

The time constraint is a major reason for incomprehensiveness.

Respondents were not willing to give their time for survey due to consistently ongoing process 24*7.

Respondents were not willing to share correct information.

The views of people are biased therefore it doesn’t reflect true picture.

The data that has been obtained through the survey has been done manually.

Many respondents were not keen to answer the questionnaire.

THANK YOU ANY QUESTIONS?