A Contemporary Look at Business Ethics

A volume inContemporary Human Resources Management:

Issues, Challenges, and OpportunitiesRonald R. Sims, Series Editor

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A Contemporary Look at Business Ethics

INFORMATION AGE PUBLISHING, INC.Charlotte, NC • www.infoagepub.com

Ronald R. SimsCollege of William and Mary

Copyright © 2017 Information Age Publishing Inc.

All rights reserved. No part of this publication may be reproduced, stored in a retrieval system, or transmitted, in any form or by any means, electronic, mechanical, photocopying, microfilming, recording or otherwise, without written permission from the publisher.

Printed in the United States of America

Library of Congress Cataloging-in-Publication Data

A CIP record for this book is available from the Library of Congress http://www.loc.gov

ISBN: 978-1-68123-954-5 (Paperback) 978-1-68123-955-2 (Hardcover) 978-1-68123-956-9 (ebook)

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Contents

List of Figures ................................................................................vii

List of Tables ................................................................................. ix

Acknowledgments .......................................................................... xi

1 Business Ethics and the Challenge of Ethical Behavior in Contemporary Organizations ..................................................... 1

2 Understanding Corporate Social Responsibility ...........................49

3 Global Business and Ethics: Being Ethical No Matter What or Where? ...................................................................................... 99

4 Understanding Why Unethical Behavior Occurs in Organizations ..............................................................................151

5 Unethical Leadership in Organizations ......................................211

6 Ethical Leadership in Organizations ...........................................251

7 Ethical Decision-Making: Easier Said Than Done? .....................297

8 Ethics Education and Evaluation in Organizations .....................347

9 Ethics in Business and the Role of Human Resource Management ................................................................................405

vi Contents

10 An Approach to Institutionalizing (Acculturating) Ethics in Business ...................................................................................463

11 Ethics in Business: Future Perspectives on Doing the Right Things in the Right Ways ............................................................. 517

About the Author .........................................................................565

A Contemporary Look at Business Ethics, page viiCopyright © 2017 by Information Age PublishingAll rights of reproduction in any form reserved. vii

List of Figures

Figure 7.1 The decision-making process with embedded ethical reasoning model. ................................................................. 325

Figure 8.1 Considerations in developing an ethics education evaluation plan. ................................................................... 383

Figure 8.2 Model for designing ethics education with accompanying evaluation plans. ........................................ 385

Figure 10.1 The importance of the ethical match between employees-organization to the institutionalization of ethics. .................... 476

Figure 11.1 Casual model of spiritual leadership theory. ..................... 532

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A Contemporary Look at Business Ethics, pages ix–xCopyright © 2017 by Information Age PublishingAll rights of reproduction in any form reserved. ix

List of Tables

Table 2.1 Stakeholder View of Corporate Responsibility .................... 52

Table 2.2 Difference Between CSR and CSV ....................................... 62

Table 2.3 Different CSR Motivations and Measures ............................ 70

Table 2.4 CSR Mission Statements ........................................................ 74

Table 2.5 T.J. Maxx’s Donation Program ............................................. 77

Table 3.1 Major Sources of Ethical Dilemmas in the Global Environment ........................................................................ 130

Table 3.2 Ethical Influence of Globalization on Stakeholders ......... 131

Table 3.3 Ethical Influence of Globalization on International Functional Areas .................................................................. 131

Table 3.4 Ethical Practices in Global Corporations .......................... 133

Table 3.5 Hasbro’s Global Business Ethics Principles ....................... 134

Table 4.1 Factors Influencing Perceived Moral Intensity .................. 170

Table 4.2 Ethically Questionable Business Practices: Why Do They Occur? ......................................................................... 193

Table 5.1 The Behaviors and Personal Characteristics of Toxic Leaders ................................................................................. 220

Table 6.1 Ethical and Unethical Leadership ..................................... 282

Table 6.2 Ethical and Unethical Leader’s Behaviors ......................... 283

Table 6.3 Criteria for Evaluation of Ethical Leadership ................... 284

Table 7.1 Primary Values and Business Ethics ................................... 335

x List of Tables

Table 7.2 The Universality of the Golden Rule in the World Religions ............................................................................... 336

Table 9.1 Examples of HRM-Related Ethical Misconduct Activities ......407

Table 10.1 Topics Frequently Covered in Value Statements and Codes of Ethics .................................................................... 484

Table 11.1 Similarities and Differences Between Ethical, Spiritual, Authentic, and Transformational Theories of Leadership ....................................................................... 536

A Contemporary Look at Business Ethics, page xiCopyright © 2017 by Information Age PublishingAll rights of reproduction in any form reserved. xi

Acknowledgments

A very special thanks goes to Information Age Publishing for once again providing an outlet for me. I also want to thank Herrington Bryce who continues to serve as my colleague, mentor, and valued friend. The admin-istrative support of the Raymond A. Mason School of Business at the Col-lege of William and Mary is also acknowledged.

Thanks and appreciation goes to my children who have always been my source of motivation.

CoverSeries pageA Contemporary Look at Business EthicsLibrary of Congress Cataloging-in-Publication DataContentsList of FiguresList of TablesAcknowledgments