OPERA 240SME VoIP Switch

THE FLEXIBLE COMMUNICATIONS

SOLUTION FOR SMALL AND MEDIUM BUSINESS

Operafone IP Professional

Operafone Soft for iPhone

OPERA 240SME VoIP Switch

Configuration example showing an Opera 240 rack with plug-in cards.The rack has 8 FXS analogue POTs as standard. This rack has a plug-in card for8 Upn digital system phones and two PRI cards.

THE COMPLETE BUSINESSSOLUTION FOR INTERNETTELEPHONYOpera 240 integrates all the voice communications needsof a small to medium business on a modular IP platformwhich can be configured for SIP trunks and ISDN lines, withintegrated voicemail, automated attendant, FMC and CTI.

Modular systemThe basic 19” rack accommodates up to 240 IP users.8 FXS analogue a/b interfaces are standard.Up to 60 SIP trunks may be provisioned.

Plug-in cardsThe basic unit has three universal plug-in slots intowhich any three of the following cards may be inserted.ISDN PRI card (max 2 cards), each with 1 PRIISDN BRA card, with 4 x T0 basic accesses.FXS Analogue POTs extensions’ card, with 8 a/b.Upn Digital extension card, with 8 system phoneinterfaces.

Expansion racksAdditional expansion racks, each with three slots forplug-in cards, may be connected to the LAN, toincrease the hardware capacity, as per followingexamples, per expansion rack added.32 FXS analogue a/b POTs users24 Upn digital system phones and 8 FXS

Up to 240 TDM extensions, between FXS and digital,can be connected using expansion racks as Slaves offthe Master rack.The Slaves are tightly coupled with the Master, givingpresence information across all registered users.Access to outside lines, either ISDN or SIP trunks, isexclusively via the Master.

IP System phonesIP keysets may be connected locally onthe LAN or remotely over Internet.Remote IP extensions have full keyset functionality.A PC may be plugged into an Ethernet mini-hub on theback of the IP system phone, allowing a single cable tothe desk.

There are two desktop IP system phones to choosefrom, Executive and Professional, each with a 4 linebacklit display, with context sensitive navigation keys.A 48 key Direct Station Select (DSS) module may beused in conjunction with the Executive key set.

The Executive set is also available as a PC softphoneapplication, offering keyset functionality on any PCrunning Microsoft Windows. It’s also available as aniPhone app. An Android app is in development.

Digital System phones2-wire digital Executive keysets may be connected atthe Upn digital plug-in card

Email forwarding of voice mailsand recorded callsIndividual and group voice mails or recorded calls maybe forwarded automatically to your email address as aWAV attachment. You can alter your voicemail greetingremotely and change your call forward destination fromyour mobile phone.

Operafone Soft for Windows PC

Operafone IP Executive with DSS Module

PCPC

INTERNET

REMOTEMANAGEMENT

SERVER

LAN

LAN

RETAIL OUTLETSHOMEWORKER

REGIONAL OFFICECORPORATE HQ

LAN

PC

Broadband Modem Router

OperaExecutive

Mobile Phone

Operafone Soft

3G ROADWARRIOR

LAN

Broadband Modem Router

Opera Pro PC

BroadbandModem Router

ApplicationsVoicemailAuto AttendantSystem AdminOperator

Opera Executive

BroadbandModem Router

Operafone IPExecutivewith DSS Module

Analog Phone

Opera ExecutiveOpera Pro

Opera Pro

Automated AttendantOne hundred separate interactive messages andmenus can be played to callers depending on thenumber they dialed, the time of day, the languagepreference and the other options selected by the caller.

VoIP Networking of multiplesystemsUp to one hundred Opera systems can be networkedover Internet using two or more IP channels persystem. A single numbering plan covers all of thenetworked systems. A common operator may beprogrammed to ring for incoming calls, across anysystems.

Browser-based user portalDownload your system phone book from Gmail orOutlook. Set Call Forward and manage voice mails andgeneral user parameters.

Dial from your PC using CTIThe desktop PC can dial calls from Outlook. Incomingcalls can pop a screen on the PC, providing access tothe relevant customer database information.

Fixed Mobile Convergence (FMC)A user may have single number reachability and asingle, centralised mailbox for the desk phone, homesystem phone, mobile and soft phone.Any WiFi/3G and SIP compatible mobile may beregistered to a user as an extension device on thewireless LAN or roaming on the 3G public network.The incoming caller ID of the originating caller ispresented to such handsets.The user presents one CLI, irrespective of the deviceused to make the call.For a user with several registered devices (home,office, mobile, soft), the last device used is the activedevice, to which all incoming calls are directed.The user can change active devices by either going offline, for example in the case of a soft phone, or bypressing a key to push activity to another device or bypulling activity to another device by using it to make acall.

Feature/expansion cards & licencesSIP or ISDN trunks (to max 60 trunks in total)IP system phone users on the LAN (max 240).Digital or analogue a/b extensions (to max 240 users intotal)Multi-layer Automated AttendantVoicemail boxes (users/groups: max 300 boxes)Call RecordingEmail forwarding of voice mails and recorded callsSecure (AES) remote IP extensions over InternetMusic-on-Hold, downloadable 3 min wav/MP3CTIPC Soft phoneiPhone system phone appNetworking of multiple Opera systemsMeet-me conference roomsSIP extensions on the LAN3G SIP mobile handset extensions

Automated Management ServerZero Touch provisioning and configurationmanagement.Order entry.Remote download of feature licences.SIP trunk provisioning.Firmware upgrades.Reboot.Backup/restore full system configuration.View system status, connected etc.Automated remote diagnostics.Service delivery without site visits.

Auto discovery by IP system phonesSet-up programming is not required for IP systemphones. Just plug into the LAN, which has a DHCPserver, and the phones auto discover the system andare automatically assigned extension numbers.

For home workers, a system phone that has autodiscovered on a company LAN where the broadbandmodem/router supports Universal Plug n Play, can beplugged into any LAN with Internet access and it willautomatically go on line and connect to its system as aremote extension.

Call RecordingCalls can be recorded and forwarded by email, as wavattachments.

Meet Me Conference RoomsTwo seven-party dial-in audio conferences may be heldat the same time and can be recorded and emailed toparticipants.

Switch capacity

Up to 60 SIP trunks, RFC32611/2 PRI, 4/8/12 BRA trunksUp to 240 IP users8 analogue a/b extensions (FXS),expandable to 240Up to 240 digital system phonesEthernet portExternal relays x 2

IP system phones

Four-line backlit displayTwo Ethernet ports (mini-hub)DC jack for 12 Volt plug-top adaptor or PoEHeadset socket (Executive version only)DSS module (Executive version only)

Digital system phones

2 - wire Executive keysetFour-line backlit displayHeadset socketDSS module

Voice over IP

Voice compression codecs: G.711, G.729Quality of Service (QoS): 802.1p/qEcho and silence suppressionEcho cancellation G.165/G.168

Security

Remote IP keysets: AES encryption

System management

Browser based local or remote programmingLEDs for power and statusLocal or remote configuration backupLocal or remote software upgradeRemote diagnostics

Specifications subject to change without notice. Facilities described may or may not be supported by your network.

MDS GatewaysClonshaugh Business & Technology Park ,Dublin 17, Ireland

www.mdsgateways.comEmail: info@mdsgateways.com

DM-1100 Rev. 5

INTERNET

TECHNICAL OVERVIEWAutomatic configuration server

Automated Zero Touch provisioning with:Installation of optional licencesFirmware upgradesRebootBackup/restore of full system configurationView system status, firmware revision,Reset to factory defaultAutomated remote diagnostics

Physical interfaces

Trunks: ISDN PRI, T0 RJ45Ethernet RJ45a/b extensions (FXS) RJ45Digital keysets RJ45External relays (x 2) RJ45Optional audio adaptor for public address, at anFXS port, RJ45

Power

110V / 220V / 240V ac (market dependent)Switch consumption: typical 24VAPlug-top adaptors for IP keysetsPoE IEEE 802.3 af

Status LEDs

PowerLANInternet, SIP serverError warningExpansion card 1Expansion card 2Expansion card 3Expansion rack (Slave), Exp

Physical dimensions

19” rack full width, one height unit,three quarter depthWeight: 2KgRack and wall mountable

Voice functionality

Alarm clock callsAnalogue CLIAuto-discovery of IP stationsAutomated attendantAutomated Management ServerAutomatic Call DistributorBrowser based system programmingBrowser based user programmingCall-backCall Barring, up to 7 levelsCall ForwardForward allForward no answerForward on busyExternal or internal divertReprogramme diversionsremotely

Call HoldCall ListsMissedDialedReceived

CallbackCall LoggingCall ParkCall Pick-up/ Call Pick-offCall RecordCall ProtectionCall TransferCall Waiting (internal and external)CLIP, CLIRConference Call (Internal and External)CSTACTIDo not disturbDoorphone (1 x a/b extn, 2 x relays)Dynamic DNSEmail forwarding of voice mailsand recorded callsEmbedded web serverEnquiry CallExternal line ringing assignmentFixed Mobile Convergence (FMC)

Gmail contacts’ synchronisationGroups:Dedicated mailboxesGroup diversionGroup mailboxMissed call list per groupUp to 30 groups

Headset readyHot deskingHotlineHunting groupsIP server (for IP extensions)IP system phonesOutlook contacts’ synchronisationLeast cost routingMeet-me conference roomsMSN ringing assignmentMSN restrictionMultiple user devices (desk, soft,mobile)Music on holdNetworking of multiple systemsNight servicePaging via system phonesPhone Bookpool of 3,500 entriesimport / export of directoriesInternal extension list

Programmable keys 16Re-dial (last 10 numbers)Ringing Modes, 5SIP client (up to 60 SIP trunks)SIP extension usersSoft phoneSynchronisation with Outlook,Gmail contactsiPhone appUPnP (Universal Plug and Play)User PIN codesUser profiles (Office/Home/Roaming)VoicemailVoice recordingWLAN/3G SIP mobiles

OPERA 240SME VoIP Switch