5th sarmaf seminar non proprietary (open source) vs proprietary software
TRANSCRIPT
5th SARMAF Seminar
Non Proprietary (Open Source) VS Proprietary
Software
Table of ContentsWhatrsquos Driving the Change Open Source amp Proprietary SoftwareClosing
Agenda
Objectives
Provide a glimpse of drivers of change causing the new landscape from my experience
Technological and content drivers
Cultural ethical and legislative factors
Economical drivers ndash Cost effective solution
Special Libraries Association
Special Libraries Association
DocbaseDocbase
WWW
HTMLpdf
XML
Origin of Recorded Information ndash Theory of Evolution
Tablets Paper Digital
The Current Situation
Technological and Content Explosion 700 ndash 2400 terabytes ndash annual worldwide production
of new information
Each terabyte is equivalent of a million ordinary books
One-fifth of the information can be found in books newspapers periodicals etc
The rest ndash OFFICE DOCUMENTS
200 - growth rate of unstructured information
44 ndash 100 billion ndash growth rate of storage market driven by data video and e-business
Enterprise Content Management
Structured Data(ERP) 20
Unstructured Data(ECM) 80
bull Only 20 of corporate data is structured
bull The average knowledge worker spend 40 of time looking for info
bull Up to 70 of content is recreated rather than re-used
bull Turn unstructured data into a information asset
Instant Messages
Emails amp Attachments
PDFs
Spreadsheets
Paper
Documents
Rich Media
Web Pages
Audio amp VideoProduct Data
Policies Procedures
ManualsMeeting minutes
Contracts
Forms
Images
Marketing materials
Corporate Corruption Misconduct hellipand Tragedy
911
Arthur Andersenrsquos Houston Branch Office
ldquohellipperhaps nothing can bring a company down with such amazing speed as misconductrdquoM Ingerbretsen Why Companies Fail The 10 Big Reasons Businesses Crumble and How to Keep Yours Strong and Solid (2003)
Post-Enron Legislative Factors - Sarbanes-Oxley
Act of 2002Criminalizes records management practices misconduct
Increases sanctions for improper document management
- falsifying - altering - concealing - destroying Maximum sentence of 20 years Applies to documents regarding all matters under US government jurisdiction
Post 911 Legislative Factors ndash USA
Patriot ActEnhances Counter-terrorism efforts
Allows use of surveillance methods against crimes of terror
Permits ldquoroving wiretaprdquo to a particular suspect rather than a particular device Conduct investigation without tipping of terrorists Obtain business records in national security cases
Facilitates information sharing and cooperation among government agencies
Updated the law to reflect new technologies and threats
Increased penalties for those who commit terrorist crimes
Paradigm Shifthellipas society is changing records management is fundamentally the same A Records Management program still has the same fundamental
building blocks
PolicyRetention SchedulesVital Records Program
Disaster Recovery ProgramTrainingEducation Program
Awareness that the Records Management profession is a mix of risk-management function as well as an information management profession
New industry terms being coinedAssured Records Management Information Lifecycle ManagementStrategic Information Management
A Necessary Cultural and Paradigm Shifts - Collaboration and Partnerships with Core Enablers and Key Stakeholdershellip
Corporate Governance and Policy
Program Implementation Compliance and Risk
Management Awareness and Training Standardization Legal Audit Software Development
Records Management Program
Knowledge
Managem
e
nt
Info
rmat
ion
Tech
nolo
gy
Legal and
Compliance
Business Areas Core Enablers
Corpor
ate
Securit
yRisk
Manag
emen
t
CapabilitySkills Direction
CapabilitySkills
Strategic Records Management Servicesbull enterprise wide policy retention schedules and governance
Advisory Servicesbull Information Classification (taxonomymetadata)bull RM functionality system upgrades and data migration
Operations - Compliancebull Program audit bullDisposal management
Operations - Administrativebull Lab notebook management scanningindexing retrievalbullPaper archive and public releasebullIT support for RM software
Average Staff Size Direction
2-15
2-11
2-20
125-30
External Peer Benchmark Study My opinion
Four Records Management Program Principles
Structure that will support effective integration across the enterprise while allowing flexibility to meet unique divisional and countryregion specific needs
Policies and processes must ensure accountability within the operating divisions
A comprehensive education review and audit process implemented at multiple levels
A process for capturing lessons learned and best practices
bull All records are company assetsbull Actionable corporate policies with
clear divisional implementation directives and SOPrsquos
bull All divisions will review records at least annually according to approved retention schedules
bull Implement an audit process to ensure alignment with the program
All new or modified systems will incorporate RM requirements and functionality
Policies must include a section for data classification and access control allowing for flexibility to change security levels over time
Each division will remain the owner of the data in any system
All divisions will adopt archiving practices consistent with program requirements
All divisions will participate in the development and consistent implementation of data metadata and other similar standards for identifying storing and managing information
Standards
Information Technology
Governance Policy
Elements and Skills Needed in the New Landscape
Consulting skills to serve other corporate professionals as recognized and respected experts
Better understanding of the business in which the company is involved
Conduct program audits with a constructive and helpful attitude not an accusatory one
Participate and engage ldquocommunities of practicerdquo in solving problems
Develop more relevant and responsive services oriented to need of the company
Developing criteria for measuring information quality Understanding of systems and technologies Understanding of human behavior on how records are created
and share information
Technology
Platforms managing digital assets are available
bull Proprietary (OpenText IBM EMC etc)bull FOSS (Alfresco etc)
What is proprietary software
bull Proprietary softwarendash Developed by closed group companyndash Sold to clients ndash per user licensendash May not distribute copy or modifyndash No access to source codendash 15 ndash 20 maintenance fee to access
patches support
What is Open Source Software
bull So what is itndash Developed by group of geographically
distributed developers mostly for no payndash Usually free of licensing costndash Can be copied modified redistributed
incorporated in other OSS apps freely
What is Open Source Software
bull Is it freendash Of licensing costs Mostly yes but it
neednrsquot bendash Some vendors charge for distributing it
(like Redhat Linux)ndash Support training documentation usually
come at a price
What is Open Source Software
bull Is it Linux Is it Ubuntundash Linux is one of many 10rsquos of 1000rsquos OSS
appsndash On sourceforgenet there are 65000 apps
bull Is OSS competing with Microsoftndash Yes but not as its reason for existencendash Some OSS apps compete in the same
space as MS ndash Openoffice Linux Apache HTTP Server J2EE app servers etc
Why are organisations using OSS
bull Costndash TCO of OSS often lower than proprietaryndash Use of open standards allows broader
interoperabilityndash Stability amp security of OSS often greater than
proprietary softwarendash No vendor lock-in ndash can swap out OSS with
greater easendash Platform independencendash Access to sourcendash Ability to support internally
Which governments are using OSS
bull Some 170 governments (local and national) including 20 of the United States have formal OSS policies
bull South Africa has formalised its OSS position (wwwossgovza)
What is SA doing
bull Adopting a policy in whichndash Discrimination amp prejudice will be avoided
Choices made based on meritndash OSS amp proprietary software given equal
opportunityndash OSS preferable where the direct
advantages amp disadvantages of OSS amp PS are equally strong amp where circumstances
ndash Open standards will be a prerequisite for all software development
What is SA doing
bull Adopting a policy in whichndash Government will encourage partnerships
within the wider public sector the private sector civil society the rest of Africa amp globally to foster the utilisation of OSS
ndash SITA will provide leadership amp support for Government institutions
ndash OSS model will be adopted for development of Government systems amp such systems will be developed to run on OSS platforms
What is SA doing
bull Gov is already largest user of OSS in SAbull Northern Cape largest provincial user
of OSSbull Western Cape utilising OSS widelybull Various gov departments evaluating or
using OSS
What is SA doing
bull Recent launch of Impi Linux ndash SA own Linux distribution based on Debian amp distributed in multiple languages
bull Project Meraka ndash CSIR open source resource centre ndash support of Dept Science amp Tech amp Shuttleworth foundation
bull HP chooses open-source software for its Mogalakwena I-Community in the Limpopo province
Open Source in the ECM space
bull Taken serious now by Gartner and other analyst
bull Part of the evolution of FOSS to the Business Application layer
bull Already successfully implemented in some large enterprises ie Adobe etc
Open source vs proprietary
All software acquisition is risky Always consider
bull Acquisition cost - initial and ongoingbull Training costs - how much re-training is
neededbull Support costs - in-house or third partybull Interoperability - what else does it need to
work withbull Reliability and security - look at track recordhellipregardless of whether it is open source or
proprietaryCompeting solutions should be evaluated
on the same criteria
Open source pros
bull A ready made communitybull Community driven =
community servingbull No licence costsbull No vendor lock inbull Infinitely customizablebull Investment is typically in
training staff rather than a third party - staff development
Open source cons
bull Fear of no-one to blame bull No vendor guarantees bull Project folding is more common
than vendor foldingbull Open source may be
incompatible with other deployed software
bull Proprietary software is often more feature rich
bull Documentation quality is variable
Do Interface Standards Compress Pricing1048707 Hyundai amp Lamborghini both support same ldquointerface standardrdquo for layout of drivercontrols (steering wheel gas brake clutch gearshift turn signal speedometer tach)1048707 Hyundai has far greater financial muscle and low cost producer status versusLamborghini1048707 ldquoInterface standardrdquo is not ldquoimplementation standardrdquo (horsepower body stylingsound system seat fabric hellip)2006 Lamborghini Murcielago $279000 1988 Hyundai Excel $975
2006 Lamborghini Murcielago $279000 1988 Hyundai Excel $975
Be careful
OSS
Alfresco1048707 Categories CMS ECM1048707 Technologies Java JDBC MySQL Tomcat1048707 Licenses GPL
Knowledge Tree1048707 Categories ECM1048707 Technologies Java1048707 Licenses Eclipse Public Licenses LGPL
Nuxeo1048707 Categories CMS ECM1048707 Technologies Apache HTTP Server MySQLPHP1048707 Licenses GPL3Brazilian development toolMore hellip
Proprietary software
Open Text1048707 (Hummingbird and Livelink weremerged recently HummingbirdEnterprisetrade Rebranded toLivelink ECM ndash eDOCStrade)
IBM Content Manager1048707 (IBM has acquired Filenet but do not know about their plans wrt the two products)
DocumentumMicrosoft (Share point)VignettePaperTrailTrimCollaboratorMorehellip
ECM applications available in themarket
Maturity of OSS ECM in RSA and Skills availability National Internally Vendors (Local) Change management Departmental (ECM is not IT responsibility but a business imperative and supported by IT) Current vendors (Fear factor) Vendor Support post implementation
SITA Capacity and logistics
Key Challenges in OSS
Experience
Department of Environment and Tourism
Department of Transport Western Cape
Department of Minerals and Energy
the dme
Department of Health Western Cape
Strategic Partner
Closing
Great opportunity for people in information management profession and in particular records management to advance the most senior levels Make a positive difference in their organization in the
way information records and knowledge is managed Go from Records and Information Management
professional to a Strategic Information Management professional
hellip the platform is there
Thank You DankieSiyabongaKe a lebohaSiyathokoza
Rudie Bronkhorst
E-mail rbronkhorstdatacentrixcozaTel +27 (11) 461 2081Web wwwdatacentrixcoza
- Slide 1
- Table of Contents
- Objectives
- Origin of Recorded Information ndash Theory of Evolution
- The Current Situation
- Enterprise Content Management
- Corporate Corruption Misconduct hellipand Tragedy
- Arthur Andersenrsquos Houston Branch Office
- Post-Enron Legislative Factors - Sarbanes-Oxley Act of 2002
- Post 911 Legislative Factors ndash USA Patriot Act
- Paradigm Shifthellipas society is changing records management is fundamentally the same
- A Necessary Cultural and Paradigm Shifts - Collaboration and Partnerships with Core Enablers and Key Stakeholdershellip
- CapabilitySkills Direction
- Four Records Management Program Principles
- Elements and Skills Needed in the New Landscape
- Technology
- What is proprietary software
- What is Open Source Software
- Slide 19
- Slide 20
- Why are organisations using OSS
- Which governments are using OSS
- What is SA doing
- Slide 24
- Slide 25
- Slide 26
- Open Source in the ECM space
- Open source vs proprietary
- Open source pros
- Open source cons
- Be careful
- ECM applications available in the market
- Key Challenges in OSS
- Slide 34
- Closing
- Slide 36
-
Table of ContentsWhatrsquos Driving the Change Open Source amp Proprietary SoftwareClosing
Agenda
Objectives
Provide a glimpse of drivers of change causing the new landscape from my experience
Technological and content drivers
Cultural ethical and legislative factors
Economical drivers ndash Cost effective solution
Special Libraries Association
Special Libraries Association
DocbaseDocbase
WWW
HTMLpdf
XML
Origin of Recorded Information ndash Theory of Evolution
Tablets Paper Digital
The Current Situation
Technological and Content Explosion 700 ndash 2400 terabytes ndash annual worldwide production
of new information
Each terabyte is equivalent of a million ordinary books
One-fifth of the information can be found in books newspapers periodicals etc
The rest ndash OFFICE DOCUMENTS
200 - growth rate of unstructured information
44 ndash 100 billion ndash growth rate of storage market driven by data video and e-business
Enterprise Content Management
Structured Data(ERP) 20
Unstructured Data(ECM) 80
bull Only 20 of corporate data is structured
bull The average knowledge worker spend 40 of time looking for info
bull Up to 70 of content is recreated rather than re-used
bull Turn unstructured data into a information asset
Instant Messages
Emails amp Attachments
PDFs
Spreadsheets
Paper
Documents
Rich Media
Web Pages
Audio amp VideoProduct Data
Policies Procedures
ManualsMeeting minutes
Contracts
Forms
Images
Marketing materials
Corporate Corruption Misconduct hellipand Tragedy
911
Arthur Andersenrsquos Houston Branch Office
ldquohellipperhaps nothing can bring a company down with such amazing speed as misconductrdquoM Ingerbretsen Why Companies Fail The 10 Big Reasons Businesses Crumble and How to Keep Yours Strong and Solid (2003)
Post-Enron Legislative Factors - Sarbanes-Oxley
Act of 2002Criminalizes records management practices misconduct
Increases sanctions for improper document management
- falsifying - altering - concealing - destroying Maximum sentence of 20 years Applies to documents regarding all matters under US government jurisdiction
Post 911 Legislative Factors ndash USA
Patriot ActEnhances Counter-terrorism efforts
Allows use of surveillance methods against crimes of terror
Permits ldquoroving wiretaprdquo to a particular suspect rather than a particular device Conduct investigation without tipping of terrorists Obtain business records in national security cases
Facilitates information sharing and cooperation among government agencies
Updated the law to reflect new technologies and threats
Increased penalties for those who commit terrorist crimes
Paradigm Shifthellipas society is changing records management is fundamentally the same A Records Management program still has the same fundamental
building blocks
PolicyRetention SchedulesVital Records Program
Disaster Recovery ProgramTrainingEducation Program
Awareness that the Records Management profession is a mix of risk-management function as well as an information management profession
New industry terms being coinedAssured Records Management Information Lifecycle ManagementStrategic Information Management
A Necessary Cultural and Paradigm Shifts - Collaboration and Partnerships with Core Enablers and Key Stakeholdershellip
Corporate Governance and Policy
Program Implementation Compliance and Risk
Management Awareness and Training Standardization Legal Audit Software Development
Records Management Program
Knowledge
Managem
e
nt
Info
rmat
ion
Tech
nolo
gy
Legal and
Compliance
Business Areas Core Enablers
Corpor
ate
Securit
yRisk
Manag
emen
t
CapabilitySkills Direction
CapabilitySkills
Strategic Records Management Servicesbull enterprise wide policy retention schedules and governance
Advisory Servicesbull Information Classification (taxonomymetadata)bull RM functionality system upgrades and data migration
Operations - Compliancebull Program audit bullDisposal management
Operations - Administrativebull Lab notebook management scanningindexing retrievalbullPaper archive and public releasebullIT support for RM software
Average Staff Size Direction
2-15
2-11
2-20
125-30
External Peer Benchmark Study My opinion
Four Records Management Program Principles
Structure that will support effective integration across the enterprise while allowing flexibility to meet unique divisional and countryregion specific needs
Policies and processes must ensure accountability within the operating divisions
A comprehensive education review and audit process implemented at multiple levels
A process for capturing lessons learned and best practices
bull All records are company assetsbull Actionable corporate policies with
clear divisional implementation directives and SOPrsquos
bull All divisions will review records at least annually according to approved retention schedules
bull Implement an audit process to ensure alignment with the program
All new or modified systems will incorporate RM requirements and functionality
Policies must include a section for data classification and access control allowing for flexibility to change security levels over time
Each division will remain the owner of the data in any system
All divisions will adopt archiving practices consistent with program requirements
All divisions will participate in the development and consistent implementation of data metadata and other similar standards for identifying storing and managing information
Standards
Information Technology
Governance Policy
Elements and Skills Needed in the New Landscape
Consulting skills to serve other corporate professionals as recognized and respected experts
Better understanding of the business in which the company is involved
Conduct program audits with a constructive and helpful attitude not an accusatory one
Participate and engage ldquocommunities of practicerdquo in solving problems
Develop more relevant and responsive services oriented to need of the company
Developing criteria for measuring information quality Understanding of systems and technologies Understanding of human behavior on how records are created
and share information
Technology
Platforms managing digital assets are available
bull Proprietary (OpenText IBM EMC etc)bull FOSS (Alfresco etc)
What is proprietary software
bull Proprietary softwarendash Developed by closed group companyndash Sold to clients ndash per user licensendash May not distribute copy or modifyndash No access to source codendash 15 ndash 20 maintenance fee to access
patches support
What is Open Source Software
bull So what is itndash Developed by group of geographically
distributed developers mostly for no payndash Usually free of licensing costndash Can be copied modified redistributed
incorporated in other OSS apps freely
What is Open Source Software
bull Is it freendash Of licensing costs Mostly yes but it
neednrsquot bendash Some vendors charge for distributing it
(like Redhat Linux)ndash Support training documentation usually
come at a price
What is Open Source Software
bull Is it Linux Is it Ubuntundash Linux is one of many 10rsquos of 1000rsquos OSS
appsndash On sourceforgenet there are 65000 apps
bull Is OSS competing with Microsoftndash Yes but not as its reason for existencendash Some OSS apps compete in the same
space as MS ndash Openoffice Linux Apache HTTP Server J2EE app servers etc
Why are organisations using OSS
bull Costndash TCO of OSS often lower than proprietaryndash Use of open standards allows broader
interoperabilityndash Stability amp security of OSS often greater than
proprietary softwarendash No vendor lock-in ndash can swap out OSS with
greater easendash Platform independencendash Access to sourcendash Ability to support internally
Which governments are using OSS
bull Some 170 governments (local and national) including 20 of the United States have formal OSS policies
bull South Africa has formalised its OSS position (wwwossgovza)
What is SA doing
bull Adopting a policy in whichndash Discrimination amp prejudice will be avoided
Choices made based on meritndash OSS amp proprietary software given equal
opportunityndash OSS preferable where the direct
advantages amp disadvantages of OSS amp PS are equally strong amp where circumstances
ndash Open standards will be a prerequisite for all software development
What is SA doing
bull Adopting a policy in whichndash Government will encourage partnerships
within the wider public sector the private sector civil society the rest of Africa amp globally to foster the utilisation of OSS
ndash SITA will provide leadership amp support for Government institutions
ndash OSS model will be adopted for development of Government systems amp such systems will be developed to run on OSS platforms
What is SA doing
bull Gov is already largest user of OSS in SAbull Northern Cape largest provincial user
of OSSbull Western Cape utilising OSS widelybull Various gov departments evaluating or
using OSS
What is SA doing
bull Recent launch of Impi Linux ndash SA own Linux distribution based on Debian amp distributed in multiple languages
bull Project Meraka ndash CSIR open source resource centre ndash support of Dept Science amp Tech amp Shuttleworth foundation
bull HP chooses open-source software for its Mogalakwena I-Community in the Limpopo province
Open Source in the ECM space
bull Taken serious now by Gartner and other analyst
bull Part of the evolution of FOSS to the Business Application layer
bull Already successfully implemented in some large enterprises ie Adobe etc
Open source vs proprietary
All software acquisition is risky Always consider
bull Acquisition cost - initial and ongoingbull Training costs - how much re-training is
neededbull Support costs - in-house or third partybull Interoperability - what else does it need to
work withbull Reliability and security - look at track recordhellipregardless of whether it is open source or
proprietaryCompeting solutions should be evaluated
on the same criteria
Open source pros
bull A ready made communitybull Community driven =
community servingbull No licence costsbull No vendor lock inbull Infinitely customizablebull Investment is typically in
training staff rather than a third party - staff development
Open source cons
bull Fear of no-one to blame bull No vendor guarantees bull Project folding is more common
than vendor foldingbull Open source may be
incompatible with other deployed software
bull Proprietary software is often more feature rich
bull Documentation quality is variable
Do Interface Standards Compress Pricing1048707 Hyundai amp Lamborghini both support same ldquointerface standardrdquo for layout of drivercontrols (steering wheel gas brake clutch gearshift turn signal speedometer tach)1048707 Hyundai has far greater financial muscle and low cost producer status versusLamborghini1048707 ldquoInterface standardrdquo is not ldquoimplementation standardrdquo (horsepower body stylingsound system seat fabric hellip)2006 Lamborghini Murcielago $279000 1988 Hyundai Excel $975
2006 Lamborghini Murcielago $279000 1988 Hyundai Excel $975
Be careful
OSS
Alfresco1048707 Categories CMS ECM1048707 Technologies Java JDBC MySQL Tomcat1048707 Licenses GPL
Knowledge Tree1048707 Categories ECM1048707 Technologies Java1048707 Licenses Eclipse Public Licenses LGPL
Nuxeo1048707 Categories CMS ECM1048707 Technologies Apache HTTP Server MySQLPHP1048707 Licenses GPL3Brazilian development toolMore hellip
Proprietary software
Open Text1048707 (Hummingbird and Livelink weremerged recently HummingbirdEnterprisetrade Rebranded toLivelink ECM ndash eDOCStrade)
IBM Content Manager1048707 (IBM has acquired Filenet but do not know about their plans wrt the two products)
DocumentumMicrosoft (Share point)VignettePaperTrailTrimCollaboratorMorehellip
ECM applications available in themarket
Maturity of OSS ECM in RSA and Skills availability National Internally Vendors (Local) Change management Departmental (ECM is not IT responsibility but a business imperative and supported by IT) Current vendors (Fear factor) Vendor Support post implementation
SITA Capacity and logistics
Key Challenges in OSS
Experience
Department of Environment and Tourism
Department of Transport Western Cape
Department of Minerals and Energy
the dme
Department of Health Western Cape
Strategic Partner
Closing
Great opportunity for people in information management profession and in particular records management to advance the most senior levels Make a positive difference in their organization in the
way information records and knowledge is managed Go from Records and Information Management
professional to a Strategic Information Management professional
hellip the platform is there
Thank You DankieSiyabongaKe a lebohaSiyathokoza
Rudie Bronkhorst
E-mail rbronkhorstdatacentrixcozaTel +27 (11) 461 2081Web wwwdatacentrixcoza
- Slide 1
- Table of Contents
- Objectives
- Origin of Recorded Information ndash Theory of Evolution
- The Current Situation
- Enterprise Content Management
- Corporate Corruption Misconduct hellipand Tragedy
- Arthur Andersenrsquos Houston Branch Office
- Post-Enron Legislative Factors - Sarbanes-Oxley Act of 2002
- Post 911 Legislative Factors ndash USA Patriot Act
- Paradigm Shifthellipas society is changing records management is fundamentally the same
- A Necessary Cultural and Paradigm Shifts - Collaboration and Partnerships with Core Enablers and Key Stakeholdershellip
- CapabilitySkills Direction
- Four Records Management Program Principles
- Elements and Skills Needed in the New Landscape
- Technology
- What is proprietary software
- What is Open Source Software
- Slide 19
- Slide 20
- Why are organisations using OSS
- Which governments are using OSS
- What is SA doing
- Slide 24
- Slide 25
- Slide 26
- Open Source in the ECM space
- Open source vs proprietary
- Open source pros
- Open source cons
- Be careful
- ECM applications available in the market
- Key Challenges in OSS
- Slide 34
- Closing
- Slide 36
-
Objectives
Provide a glimpse of drivers of change causing the new landscape from my experience
Technological and content drivers
Cultural ethical and legislative factors
Economical drivers ndash Cost effective solution
Special Libraries Association
Special Libraries Association
DocbaseDocbase
WWW
HTMLpdf
XML
Origin of Recorded Information ndash Theory of Evolution
Tablets Paper Digital
The Current Situation
Technological and Content Explosion 700 ndash 2400 terabytes ndash annual worldwide production
of new information
Each terabyte is equivalent of a million ordinary books
One-fifth of the information can be found in books newspapers periodicals etc
The rest ndash OFFICE DOCUMENTS
200 - growth rate of unstructured information
44 ndash 100 billion ndash growth rate of storage market driven by data video and e-business
Enterprise Content Management
Structured Data(ERP) 20
Unstructured Data(ECM) 80
bull Only 20 of corporate data is structured
bull The average knowledge worker spend 40 of time looking for info
bull Up to 70 of content is recreated rather than re-used
bull Turn unstructured data into a information asset
Instant Messages
Emails amp Attachments
PDFs
Spreadsheets
Paper
Documents
Rich Media
Web Pages
Audio amp VideoProduct Data
Policies Procedures
ManualsMeeting minutes
Contracts
Forms
Images
Marketing materials
Corporate Corruption Misconduct hellipand Tragedy
911
Arthur Andersenrsquos Houston Branch Office
ldquohellipperhaps nothing can bring a company down with such amazing speed as misconductrdquoM Ingerbretsen Why Companies Fail The 10 Big Reasons Businesses Crumble and How to Keep Yours Strong and Solid (2003)
Post-Enron Legislative Factors - Sarbanes-Oxley
Act of 2002Criminalizes records management practices misconduct
Increases sanctions for improper document management
- falsifying - altering - concealing - destroying Maximum sentence of 20 years Applies to documents regarding all matters under US government jurisdiction
Post 911 Legislative Factors ndash USA
Patriot ActEnhances Counter-terrorism efforts
Allows use of surveillance methods against crimes of terror
Permits ldquoroving wiretaprdquo to a particular suspect rather than a particular device Conduct investigation without tipping of terrorists Obtain business records in national security cases
Facilitates information sharing and cooperation among government agencies
Updated the law to reflect new technologies and threats
Increased penalties for those who commit terrorist crimes
Paradigm Shifthellipas society is changing records management is fundamentally the same A Records Management program still has the same fundamental
building blocks
PolicyRetention SchedulesVital Records Program
Disaster Recovery ProgramTrainingEducation Program
Awareness that the Records Management profession is a mix of risk-management function as well as an information management profession
New industry terms being coinedAssured Records Management Information Lifecycle ManagementStrategic Information Management
A Necessary Cultural and Paradigm Shifts - Collaboration and Partnerships with Core Enablers and Key Stakeholdershellip
Corporate Governance and Policy
Program Implementation Compliance and Risk
Management Awareness and Training Standardization Legal Audit Software Development
Records Management Program
Knowledge
Managem
e
nt
Info
rmat
ion
Tech
nolo
gy
Legal and
Compliance
Business Areas Core Enablers
Corpor
ate
Securit
yRisk
Manag
emen
t
CapabilitySkills Direction
CapabilitySkills
Strategic Records Management Servicesbull enterprise wide policy retention schedules and governance
Advisory Servicesbull Information Classification (taxonomymetadata)bull RM functionality system upgrades and data migration
Operations - Compliancebull Program audit bullDisposal management
Operations - Administrativebull Lab notebook management scanningindexing retrievalbullPaper archive and public releasebullIT support for RM software
Average Staff Size Direction
2-15
2-11
2-20
125-30
External Peer Benchmark Study My opinion
Four Records Management Program Principles
Structure that will support effective integration across the enterprise while allowing flexibility to meet unique divisional and countryregion specific needs
Policies and processes must ensure accountability within the operating divisions
A comprehensive education review and audit process implemented at multiple levels
A process for capturing lessons learned and best practices
bull All records are company assetsbull Actionable corporate policies with
clear divisional implementation directives and SOPrsquos
bull All divisions will review records at least annually according to approved retention schedules
bull Implement an audit process to ensure alignment with the program
All new or modified systems will incorporate RM requirements and functionality
Policies must include a section for data classification and access control allowing for flexibility to change security levels over time
Each division will remain the owner of the data in any system
All divisions will adopt archiving practices consistent with program requirements
All divisions will participate in the development and consistent implementation of data metadata and other similar standards for identifying storing and managing information
Standards
Information Technology
Governance Policy
Elements and Skills Needed in the New Landscape
Consulting skills to serve other corporate professionals as recognized and respected experts
Better understanding of the business in which the company is involved
Conduct program audits with a constructive and helpful attitude not an accusatory one
Participate and engage ldquocommunities of practicerdquo in solving problems
Develop more relevant and responsive services oriented to need of the company
Developing criteria for measuring information quality Understanding of systems and technologies Understanding of human behavior on how records are created
and share information
Technology
Platforms managing digital assets are available
bull Proprietary (OpenText IBM EMC etc)bull FOSS (Alfresco etc)
What is proprietary software
bull Proprietary softwarendash Developed by closed group companyndash Sold to clients ndash per user licensendash May not distribute copy or modifyndash No access to source codendash 15 ndash 20 maintenance fee to access
patches support
What is Open Source Software
bull So what is itndash Developed by group of geographically
distributed developers mostly for no payndash Usually free of licensing costndash Can be copied modified redistributed
incorporated in other OSS apps freely
What is Open Source Software
bull Is it freendash Of licensing costs Mostly yes but it
neednrsquot bendash Some vendors charge for distributing it
(like Redhat Linux)ndash Support training documentation usually
come at a price
What is Open Source Software
bull Is it Linux Is it Ubuntundash Linux is one of many 10rsquos of 1000rsquos OSS
appsndash On sourceforgenet there are 65000 apps
bull Is OSS competing with Microsoftndash Yes but not as its reason for existencendash Some OSS apps compete in the same
space as MS ndash Openoffice Linux Apache HTTP Server J2EE app servers etc
Why are organisations using OSS
bull Costndash TCO of OSS often lower than proprietaryndash Use of open standards allows broader
interoperabilityndash Stability amp security of OSS often greater than
proprietary softwarendash No vendor lock-in ndash can swap out OSS with
greater easendash Platform independencendash Access to sourcendash Ability to support internally
Which governments are using OSS
bull Some 170 governments (local and national) including 20 of the United States have formal OSS policies
bull South Africa has formalised its OSS position (wwwossgovza)
What is SA doing
bull Adopting a policy in whichndash Discrimination amp prejudice will be avoided
Choices made based on meritndash OSS amp proprietary software given equal
opportunityndash OSS preferable where the direct
advantages amp disadvantages of OSS amp PS are equally strong amp where circumstances
ndash Open standards will be a prerequisite for all software development
What is SA doing
bull Adopting a policy in whichndash Government will encourage partnerships
within the wider public sector the private sector civil society the rest of Africa amp globally to foster the utilisation of OSS
ndash SITA will provide leadership amp support for Government institutions
ndash OSS model will be adopted for development of Government systems amp such systems will be developed to run on OSS platforms
What is SA doing
bull Gov is already largest user of OSS in SAbull Northern Cape largest provincial user
of OSSbull Western Cape utilising OSS widelybull Various gov departments evaluating or
using OSS
What is SA doing
bull Recent launch of Impi Linux ndash SA own Linux distribution based on Debian amp distributed in multiple languages
bull Project Meraka ndash CSIR open source resource centre ndash support of Dept Science amp Tech amp Shuttleworth foundation
bull HP chooses open-source software for its Mogalakwena I-Community in the Limpopo province
Open Source in the ECM space
bull Taken serious now by Gartner and other analyst
bull Part of the evolution of FOSS to the Business Application layer
bull Already successfully implemented in some large enterprises ie Adobe etc
Open source vs proprietary
All software acquisition is risky Always consider
bull Acquisition cost - initial and ongoingbull Training costs - how much re-training is
neededbull Support costs - in-house or third partybull Interoperability - what else does it need to
work withbull Reliability and security - look at track recordhellipregardless of whether it is open source or
proprietaryCompeting solutions should be evaluated
on the same criteria
Open source pros
bull A ready made communitybull Community driven =
community servingbull No licence costsbull No vendor lock inbull Infinitely customizablebull Investment is typically in
training staff rather than a third party - staff development
Open source cons
bull Fear of no-one to blame bull No vendor guarantees bull Project folding is more common
than vendor foldingbull Open source may be
incompatible with other deployed software
bull Proprietary software is often more feature rich
bull Documentation quality is variable
Do Interface Standards Compress Pricing1048707 Hyundai amp Lamborghini both support same ldquointerface standardrdquo for layout of drivercontrols (steering wheel gas brake clutch gearshift turn signal speedometer tach)1048707 Hyundai has far greater financial muscle and low cost producer status versusLamborghini1048707 ldquoInterface standardrdquo is not ldquoimplementation standardrdquo (horsepower body stylingsound system seat fabric hellip)2006 Lamborghini Murcielago $279000 1988 Hyundai Excel $975
2006 Lamborghini Murcielago $279000 1988 Hyundai Excel $975
Be careful
OSS
Alfresco1048707 Categories CMS ECM1048707 Technologies Java JDBC MySQL Tomcat1048707 Licenses GPL
Knowledge Tree1048707 Categories ECM1048707 Technologies Java1048707 Licenses Eclipse Public Licenses LGPL
Nuxeo1048707 Categories CMS ECM1048707 Technologies Apache HTTP Server MySQLPHP1048707 Licenses GPL3Brazilian development toolMore hellip
Proprietary software
Open Text1048707 (Hummingbird and Livelink weremerged recently HummingbirdEnterprisetrade Rebranded toLivelink ECM ndash eDOCStrade)
IBM Content Manager1048707 (IBM has acquired Filenet but do not know about their plans wrt the two products)
DocumentumMicrosoft (Share point)VignettePaperTrailTrimCollaboratorMorehellip
ECM applications available in themarket
Maturity of OSS ECM in RSA and Skills availability National Internally Vendors (Local) Change management Departmental (ECM is not IT responsibility but a business imperative and supported by IT) Current vendors (Fear factor) Vendor Support post implementation
SITA Capacity and logistics
Key Challenges in OSS
Experience
Department of Environment and Tourism
Department of Transport Western Cape
Department of Minerals and Energy
the dme
Department of Health Western Cape
Strategic Partner
Closing
Great opportunity for people in information management profession and in particular records management to advance the most senior levels Make a positive difference in their organization in the
way information records and knowledge is managed Go from Records and Information Management
professional to a Strategic Information Management professional
hellip the platform is there
Thank You DankieSiyabongaKe a lebohaSiyathokoza
Rudie Bronkhorst
E-mail rbronkhorstdatacentrixcozaTel +27 (11) 461 2081Web wwwdatacentrixcoza
- Slide 1
- Table of Contents
- Objectives
- Origin of Recorded Information ndash Theory of Evolution
- The Current Situation
- Enterprise Content Management
- Corporate Corruption Misconduct hellipand Tragedy
- Arthur Andersenrsquos Houston Branch Office
- Post-Enron Legislative Factors - Sarbanes-Oxley Act of 2002
- Post 911 Legislative Factors ndash USA Patriot Act
- Paradigm Shifthellipas society is changing records management is fundamentally the same
- A Necessary Cultural and Paradigm Shifts - Collaboration and Partnerships with Core Enablers and Key Stakeholdershellip
- CapabilitySkills Direction
- Four Records Management Program Principles
- Elements and Skills Needed in the New Landscape
- Technology
- What is proprietary software
- What is Open Source Software
- Slide 19
- Slide 20
- Why are organisations using OSS
- Which governments are using OSS
- What is SA doing
- Slide 24
- Slide 25
- Slide 26
- Open Source in the ECM space
- Open source vs proprietary
- Open source pros
- Open source cons
- Be careful
- ECM applications available in the market
- Key Challenges in OSS
- Slide 34
- Closing
- Slide 36
-
Special Libraries Association
Special Libraries Association
DocbaseDocbase
WWW
HTMLpdf
XML
Origin of Recorded Information ndash Theory of Evolution
Tablets Paper Digital
The Current Situation
Technological and Content Explosion 700 ndash 2400 terabytes ndash annual worldwide production
of new information
Each terabyte is equivalent of a million ordinary books
One-fifth of the information can be found in books newspapers periodicals etc
The rest ndash OFFICE DOCUMENTS
200 - growth rate of unstructured information
44 ndash 100 billion ndash growth rate of storage market driven by data video and e-business
Enterprise Content Management
Structured Data(ERP) 20
Unstructured Data(ECM) 80
bull Only 20 of corporate data is structured
bull The average knowledge worker spend 40 of time looking for info
bull Up to 70 of content is recreated rather than re-used
bull Turn unstructured data into a information asset
Instant Messages
Emails amp Attachments
PDFs
Spreadsheets
Paper
Documents
Rich Media
Web Pages
Audio amp VideoProduct Data
Policies Procedures
ManualsMeeting minutes
Contracts
Forms
Images
Marketing materials
Corporate Corruption Misconduct hellipand Tragedy
911
Arthur Andersenrsquos Houston Branch Office
ldquohellipperhaps nothing can bring a company down with such amazing speed as misconductrdquoM Ingerbretsen Why Companies Fail The 10 Big Reasons Businesses Crumble and How to Keep Yours Strong and Solid (2003)
Post-Enron Legislative Factors - Sarbanes-Oxley
Act of 2002Criminalizes records management practices misconduct
Increases sanctions for improper document management
- falsifying - altering - concealing - destroying Maximum sentence of 20 years Applies to documents regarding all matters under US government jurisdiction
Post 911 Legislative Factors ndash USA
Patriot ActEnhances Counter-terrorism efforts
Allows use of surveillance methods against crimes of terror
Permits ldquoroving wiretaprdquo to a particular suspect rather than a particular device Conduct investigation without tipping of terrorists Obtain business records in national security cases
Facilitates information sharing and cooperation among government agencies
Updated the law to reflect new technologies and threats
Increased penalties for those who commit terrorist crimes
Paradigm Shifthellipas society is changing records management is fundamentally the same A Records Management program still has the same fundamental
building blocks
PolicyRetention SchedulesVital Records Program
Disaster Recovery ProgramTrainingEducation Program
Awareness that the Records Management profession is a mix of risk-management function as well as an information management profession
New industry terms being coinedAssured Records Management Information Lifecycle ManagementStrategic Information Management
A Necessary Cultural and Paradigm Shifts - Collaboration and Partnerships with Core Enablers and Key Stakeholdershellip
Corporate Governance and Policy
Program Implementation Compliance and Risk
Management Awareness and Training Standardization Legal Audit Software Development
Records Management Program
Knowledge
Managem
e
nt
Info
rmat
ion
Tech
nolo
gy
Legal and
Compliance
Business Areas Core Enablers
Corpor
ate
Securit
yRisk
Manag
emen
t
CapabilitySkills Direction
CapabilitySkills
Strategic Records Management Servicesbull enterprise wide policy retention schedules and governance
Advisory Servicesbull Information Classification (taxonomymetadata)bull RM functionality system upgrades and data migration
Operations - Compliancebull Program audit bullDisposal management
Operations - Administrativebull Lab notebook management scanningindexing retrievalbullPaper archive and public releasebullIT support for RM software
Average Staff Size Direction
2-15
2-11
2-20
125-30
External Peer Benchmark Study My opinion
Four Records Management Program Principles
Structure that will support effective integration across the enterprise while allowing flexibility to meet unique divisional and countryregion specific needs
Policies and processes must ensure accountability within the operating divisions
A comprehensive education review and audit process implemented at multiple levels
A process for capturing lessons learned and best practices
bull All records are company assetsbull Actionable corporate policies with
clear divisional implementation directives and SOPrsquos
bull All divisions will review records at least annually according to approved retention schedules
bull Implement an audit process to ensure alignment with the program
All new or modified systems will incorporate RM requirements and functionality
Policies must include a section for data classification and access control allowing for flexibility to change security levels over time
Each division will remain the owner of the data in any system
All divisions will adopt archiving practices consistent with program requirements
All divisions will participate in the development and consistent implementation of data metadata and other similar standards for identifying storing and managing information
Standards
Information Technology
Governance Policy
Elements and Skills Needed in the New Landscape
Consulting skills to serve other corporate professionals as recognized and respected experts
Better understanding of the business in which the company is involved
Conduct program audits with a constructive and helpful attitude not an accusatory one
Participate and engage ldquocommunities of practicerdquo in solving problems
Develop more relevant and responsive services oriented to need of the company
Developing criteria for measuring information quality Understanding of systems and technologies Understanding of human behavior on how records are created
and share information
Technology
Platforms managing digital assets are available
bull Proprietary (OpenText IBM EMC etc)bull FOSS (Alfresco etc)
What is proprietary software
bull Proprietary softwarendash Developed by closed group companyndash Sold to clients ndash per user licensendash May not distribute copy or modifyndash No access to source codendash 15 ndash 20 maintenance fee to access
patches support
What is Open Source Software
bull So what is itndash Developed by group of geographically
distributed developers mostly for no payndash Usually free of licensing costndash Can be copied modified redistributed
incorporated in other OSS apps freely
What is Open Source Software
bull Is it freendash Of licensing costs Mostly yes but it
neednrsquot bendash Some vendors charge for distributing it
(like Redhat Linux)ndash Support training documentation usually
come at a price
What is Open Source Software
bull Is it Linux Is it Ubuntundash Linux is one of many 10rsquos of 1000rsquos OSS
appsndash On sourceforgenet there are 65000 apps
bull Is OSS competing with Microsoftndash Yes but not as its reason for existencendash Some OSS apps compete in the same
space as MS ndash Openoffice Linux Apache HTTP Server J2EE app servers etc
Why are organisations using OSS
bull Costndash TCO of OSS often lower than proprietaryndash Use of open standards allows broader
interoperabilityndash Stability amp security of OSS often greater than
proprietary softwarendash No vendor lock-in ndash can swap out OSS with
greater easendash Platform independencendash Access to sourcendash Ability to support internally
Which governments are using OSS
bull Some 170 governments (local and national) including 20 of the United States have formal OSS policies
bull South Africa has formalised its OSS position (wwwossgovza)
What is SA doing
bull Adopting a policy in whichndash Discrimination amp prejudice will be avoided
Choices made based on meritndash OSS amp proprietary software given equal
opportunityndash OSS preferable where the direct
advantages amp disadvantages of OSS amp PS are equally strong amp where circumstances
ndash Open standards will be a prerequisite for all software development
What is SA doing
bull Adopting a policy in whichndash Government will encourage partnerships
within the wider public sector the private sector civil society the rest of Africa amp globally to foster the utilisation of OSS
ndash SITA will provide leadership amp support for Government institutions
ndash OSS model will be adopted for development of Government systems amp such systems will be developed to run on OSS platforms
What is SA doing
bull Gov is already largest user of OSS in SAbull Northern Cape largest provincial user
of OSSbull Western Cape utilising OSS widelybull Various gov departments evaluating or
using OSS
What is SA doing
bull Recent launch of Impi Linux ndash SA own Linux distribution based on Debian amp distributed in multiple languages
bull Project Meraka ndash CSIR open source resource centre ndash support of Dept Science amp Tech amp Shuttleworth foundation
bull HP chooses open-source software for its Mogalakwena I-Community in the Limpopo province
Open Source in the ECM space
bull Taken serious now by Gartner and other analyst
bull Part of the evolution of FOSS to the Business Application layer
bull Already successfully implemented in some large enterprises ie Adobe etc
Open source vs proprietary
All software acquisition is risky Always consider
bull Acquisition cost - initial and ongoingbull Training costs - how much re-training is
neededbull Support costs - in-house or third partybull Interoperability - what else does it need to
work withbull Reliability and security - look at track recordhellipregardless of whether it is open source or
proprietaryCompeting solutions should be evaluated
on the same criteria
Open source pros
bull A ready made communitybull Community driven =
community servingbull No licence costsbull No vendor lock inbull Infinitely customizablebull Investment is typically in
training staff rather than a third party - staff development
Open source cons
bull Fear of no-one to blame bull No vendor guarantees bull Project folding is more common
than vendor foldingbull Open source may be
incompatible with other deployed software
bull Proprietary software is often more feature rich
bull Documentation quality is variable
Do Interface Standards Compress Pricing1048707 Hyundai amp Lamborghini both support same ldquointerface standardrdquo for layout of drivercontrols (steering wheel gas brake clutch gearshift turn signal speedometer tach)1048707 Hyundai has far greater financial muscle and low cost producer status versusLamborghini1048707 ldquoInterface standardrdquo is not ldquoimplementation standardrdquo (horsepower body stylingsound system seat fabric hellip)2006 Lamborghini Murcielago $279000 1988 Hyundai Excel $975
2006 Lamborghini Murcielago $279000 1988 Hyundai Excel $975
Be careful
OSS
Alfresco1048707 Categories CMS ECM1048707 Technologies Java JDBC MySQL Tomcat1048707 Licenses GPL
Knowledge Tree1048707 Categories ECM1048707 Technologies Java1048707 Licenses Eclipse Public Licenses LGPL
Nuxeo1048707 Categories CMS ECM1048707 Technologies Apache HTTP Server MySQLPHP1048707 Licenses GPL3Brazilian development toolMore hellip
Proprietary software
Open Text1048707 (Hummingbird and Livelink weremerged recently HummingbirdEnterprisetrade Rebranded toLivelink ECM ndash eDOCStrade)
IBM Content Manager1048707 (IBM has acquired Filenet but do not know about their plans wrt the two products)
DocumentumMicrosoft (Share point)VignettePaperTrailTrimCollaboratorMorehellip
ECM applications available in themarket
Maturity of OSS ECM in RSA and Skills availability National Internally Vendors (Local) Change management Departmental (ECM is not IT responsibility but a business imperative and supported by IT) Current vendors (Fear factor) Vendor Support post implementation
SITA Capacity and logistics
Key Challenges in OSS
Experience
Department of Environment and Tourism
Department of Transport Western Cape
Department of Minerals and Energy
the dme
Department of Health Western Cape
Strategic Partner
Closing
Great opportunity for people in information management profession and in particular records management to advance the most senior levels Make a positive difference in their organization in the
way information records and knowledge is managed Go from Records and Information Management
professional to a Strategic Information Management professional
hellip the platform is there
Thank You DankieSiyabongaKe a lebohaSiyathokoza
Rudie Bronkhorst
E-mail rbronkhorstdatacentrixcozaTel +27 (11) 461 2081Web wwwdatacentrixcoza
- Slide 1
- Table of Contents
- Objectives
- Origin of Recorded Information ndash Theory of Evolution
- The Current Situation
- Enterprise Content Management
- Corporate Corruption Misconduct hellipand Tragedy
- Arthur Andersenrsquos Houston Branch Office
- Post-Enron Legislative Factors - Sarbanes-Oxley Act of 2002
- Post 911 Legislative Factors ndash USA Patriot Act
- Paradigm Shifthellipas society is changing records management is fundamentally the same
- A Necessary Cultural and Paradigm Shifts - Collaboration and Partnerships with Core Enablers and Key Stakeholdershellip
- CapabilitySkills Direction
- Four Records Management Program Principles
- Elements and Skills Needed in the New Landscape
- Technology
- What is proprietary software
- What is Open Source Software
- Slide 19
- Slide 20
- Why are organisations using OSS
- Which governments are using OSS
- What is SA doing
- Slide 24
- Slide 25
- Slide 26
- Open Source in the ECM space
- Open source vs proprietary
- Open source pros
- Open source cons
- Be careful
- ECM applications available in the market
- Key Challenges in OSS
- Slide 34
- Closing
- Slide 36
-
The Current Situation
Technological and Content Explosion 700 ndash 2400 terabytes ndash annual worldwide production
of new information
Each terabyte is equivalent of a million ordinary books
One-fifth of the information can be found in books newspapers periodicals etc
The rest ndash OFFICE DOCUMENTS
200 - growth rate of unstructured information
44 ndash 100 billion ndash growth rate of storage market driven by data video and e-business
Enterprise Content Management
Structured Data(ERP) 20
Unstructured Data(ECM) 80
bull Only 20 of corporate data is structured
bull The average knowledge worker spend 40 of time looking for info
bull Up to 70 of content is recreated rather than re-used
bull Turn unstructured data into a information asset
Instant Messages
Emails amp Attachments
PDFs
Spreadsheets
Paper
Documents
Rich Media
Web Pages
Audio amp VideoProduct Data
Policies Procedures
ManualsMeeting minutes
Contracts
Forms
Images
Marketing materials
Corporate Corruption Misconduct hellipand Tragedy
911
Arthur Andersenrsquos Houston Branch Office
ldquohellipperhaps nothing can bring a company down with such amazing speed as misconductrdquoM Ingerbretsen Why Companies Fail The 10 Big Reasons Businesses Crumble and How to Keep Yours Strong and Solid (2003)
Post-Enron Legislative Factors - Sarbanes-Oxley
Act of 2002Criminalizes records management practices misconduct
Increases sanctions for improper document management
- falsifying - altering - concealing - destroying Maximum sentence of 20 years Applies to documents regarding all matters under US government jurisdiction
Post 911 Legislative Factors ndash USA
Patriot ActEnhances Counter-terrorism efforts
Allows use of surveillance methods against crimes of terror
Permits ldquoroving wiretaprdquo to a particular suspect rather than a particular device Conduct investigation without tipping of terrorists Obtain business records in national security cases
Facilitates information sharing and cooperation among government agencies
Updated the law to reflect new technologies and threats
Increased penalties for those who commit terrorist crimes
Paradigm Shifthellipas society is changing records management is fundamentally the same A Records Management program still has the same fundamental
building blocks
PolicyRetention SchedulesVital Records Program
Disaster Recovery ProgramTrainingEducation Program
Awareness that the Records Management profession is a mix of risk-management function as well as an information management profession
New industry terms being coinedAssured Records Management Information Lifecycle ManagementStrategic Information Management
A Necessary Cultural and Paradigm Shifts - Collaboration and Partnerships with Core Enablers and Key Stakeholdershellip
Corporate Governance and Policy
Program Implementation Compliance and Risk
Management Awareness and Training Standardization Legal Audit Software Development
Records Management Program
Knowledge
Managem
e
nt
Info
rmat
ion
Tech
nolo
gy
Legal and
Compliance
Business Areas Core Enablers
Corpor
ate
Securit
yRisk
Manag
emen
t
CapabilitySkills Direction
CapabilitySkills
Strategic Records Management Servicesbull enterprise wide policy retention schedules and governance
Advisory Servicesbull Information Classification (taxonomymetadata)bull RM functionality system upgrades and data migration
Operations - Compliancebull Program audit bullDisposal management
Operations - Administrativebull Lab notebook management scanningindexing retrievalbullPaper archive and public releasebullIT support for RM software
Average Staff Size Direction
2-15
2-11
2-20
125-30
External Peer Benchmark Study My opinion
Four Records Management Program Principles
Structure that will support effective integration across the enterprise while allowing flexibility to meet unique divisional and countryregion specific needs
Policies and processes must ensure accountability within the operating divisions
A comprehensive education review and audit process implemented at multiple levels
A process for capturing lessons learned and best practices
bull All records are company assetsbull Actionable corporate policies with
clear divisional implementation directives and SOPrsquos
bull All divisions will review records at least annually according to approved retention schedules
bull Implement an audit process to ensure alignment with the program
All new or modified systems will incorporate RM requirements and functionality
Policies must include a section for data classification and access control allowing for flexibility to change security levels over time
Each division will remain the owner of the data in any system
All divisions will adopt archiving practices consistent with program requirements
All divisions will participate in the development and consistent implementation of data metadata and other similar standards for identifying storing and managing information
Standards
Information Technology
Governance Policy
Elements and Skills Needed in the New Landscape
Consulting skills to serve other corporate professionals as recognized and respected experts
Better understanding of the business in which the company is involved
Conduct program audits with a constructive and helpful attitude not an accusatory one
Participate and engage ldquocommunities of practicerdquo in solving problems
Develop more relevant and responsive services oriented to need of the company
Developing criteria for measuring information quality Understanding of systems and technologies Understanding of human behavior on how records are created
and share information
Technology
Platforms managing digital assets are available
bull Proprietary (OpenText IBM EMC etc)bull FOSS (Alfresco etc)
What is proprietary software
bull Proprietary softwarendash Developed by closed group companyndash Sold to clients ndash per user licensendash May not distribute copy or modifyndash No access to source codendash 15 ndash 20 maintenance fee to access
patches support
What is Open Source Software
bull So what is itndash Developed by group of geographically
distributed developers mostly for no payndash Usually free of licensing costndash Can be copied modified redistributed
incorporated in other OSS apps freely
What is Open Source Software
bull Is it freendash Of licensing costs Mostly yes but it
neednrsquot bendash Some vendors charge for distributing it
(like Redhat Linux)ndash Support training documentation usually
come at a price
What is Open Source Software
bull Is it Linux Is it Ubuntundash Linux is one of many 10rsquos of 1000rsquos OSS
appsndash On sourceforgenet there are 65000 apps
bull Is OSS competing with Microsoftndash Yes but not as its reason for existencendash Some OSS apps compete in the same
space as MS ndash Openoffice Linux Apache HTTP Server J2EE app servers etc
Why are organisations using OSS
bull Costndash TCO of OSS often lower than proprietaryndash Use of open standards allows broader
interoperabilityndash Stability amp security of OSS often greater than
proprietary softwarendash No vendor lock-in ndash can swap out OSS with
greater easendash Platform independencendash Access to sourcendash Ability to support internally
Which governments are using OSS
bull Some 170 governments (local and national) including 20 of the United States have formal OSS policies
bull South Africa has formalised its OSS position (wwwossgovza)
What is SA doing
bull Adopting a policy in whichndash Discrimination amp prejudice will be avoided
Choices made based on meritndash OSS amp proprietary software given equal
opportunityndash OSS preferable where the direct
advantages amp disadvantages of OSS amp PS are equally strong amp where circumstances
ndash Open standards will be a prerequisite for all software development
What is SA doing
bull Adopting a policy in whichndash Government will encourage partnerships
within the wider public sector the private sector civil society the rest of Africa amp globally to foster the utilisation of OSS
ndash SITA will provide leadership amp support for Government institutions
ndash OSS model will be adopted for development of Government systems amp such systems will be developed to run on OSS platforms
What is SA doing
bull Gov is already largest user of OSS in SAbull Northern Cape largest provincial user
of OSSbull Western Cape utilising OSS widelybull Various gov departments evaluating or
using OSS
What is SA doing
bull Recent launch of Impi Linux ndash SA own Linux distribution based on Debian amp distributed in multiple languages
bull Project Meraka ndash CSIR open source resource centre ndash support of Dept Science amp Tech amp Shuttleworth foundation
bull HP chooses open-source software for its Mogalakwena I-Community in the Limpopo province
Open Source in the ECM space
bull Taken serious now by Gartner and other analyst
bull Part of the evolution of FOSS to the Business Application layer
bull Already successfully implemented in some large enterprises ie Adobe etc
Open source vs proprietary
All software acquisition is risky Always consider
bull Acquisition cost - initial and ongoingbull Training costs - how much re-training is
neededbull Support costs - in-house or third partybull Interoperability - what else does it need to
work withbull Reliability and security - look at track recordhellipregardless of whether it is open source or
proprietaryCompeting solutions should be evaluated
on the same criteria
Open source pros
bull A ready made communitybull Community driven =
community servingbull No licence costsbull No vendor lock inbull Infinitely customizablebull Investment is typically in
training staff rather than a third party - staff development
Open source cons
bull Fear of no-one to blame bull No vendor guarantees bull Project folding is more common
than vendor foldingbull Open source may be
incompatible with other deployed software
bull Proprietary software is often more feature rich
bull Documentation quality is variable
Do Interface Standards Compress Pricing1048707 Hyundai amp Lamborghini both support same ldquointerface standardrdquo for layout of drivercontrols (steering wheel gas brake clutch gearshift turn signal speedometer tach)1048707 Hyundai has far greater financial muscle and low cost producer status versusLamborghini1048707 ldquoInterface standardrdquo is not ldquoimplementation standardrdquo (horsepower body stylingsound system seat fabric hellip)2006 Lamborghini Murcielago $279000 1988 Hyundai Excel $975
2006 Lamborghini Murcielago $279000 1988 Hyundai Excel $975
Be careful
OSS
Alfresco1048707 Categories CMS ECM1048707 Technologies Java JDBC MySQL Tomcat1048707 Licenses GPL
Knowledge Tree1048707 Categories ECM1048707 Technologies Java1048707 Licenses Eclipse Public Licenses LGPL
Nuxeo1048707 Categories CMS ECM1048707 Technologies Apache HTTP Server MySQLPHP1048707 Licenses GPL3Brazilian development toolMore hellip
Proprietary software
Open Text1048707 (Hummingbird and Livelink weremerged recently HummingbirdEnterprisetrade Rebranded toLivelink ECM ndash eDOCStrade)
IBM Content Manager1048707 (IBM has acquired Filenet but do not know about their plans wrt the two products)
DocumentumMicrosoft (Share point)VignettePaperTrailTrimCollaboratorMorehellip
ECM applications available in themarket
Maturity of OSS ECM in RSA and Skills availability National Internally Vendors (Local) Change management Departmental (ECM is not IT responsibility but a business imperative and supported by IT) Current vendors (Fear factor) Vendor Support post implementation
SITA Capacity and logistics
Key Challenges in OSS
Experience
Department of Environment and Tourism
Department of Transport Western Cape
Department of Minerals and Energy
the dme
Department of Health Western Cape
Strategic Partner
Closing
Great opportunity for people in information management profession and in particular records management to advance the most senior levels Make a positive difference in their organization in the
way information records and knowledge is managed Go from Records and Information Management
professional to a Strategic Information Management professional
hellip the platform is there
Thank You DankieSiyabongaKe a lebohaSiyathokoza
Rudie Bronkhorst
E-mail rbronkhorstdatacentrixcozaTel +27 (11) 461 2081Web wwwdatacentrixcoza
- Slide 1
- Table of Contents
- Objectives
- Origin of Recorded Information ndash Theory of Evolution
- The Current Situation
- Enterprise Content Management
- Corporate Corruption Misconduct hellipand Tragedy
- Arthur Andersenrsquos Houston Branch Office
- Post-Enron Legislative Factors - Sarbanes-Oxley Act of 2002
- Post 911 Legislative Factors ndash USA Patriot Act
- Paradigm Shifthellipas society is changing records management is fundamentally the same
- A Necessary Cultural and Paradigm Shifts - Collaboration and Partnerships with Core Enablers and Key Stakeholdershellip
- CapabilitySkills Direction
- Four Records Management Program Principles
- Elements and Skills Needed in the New Landscape
- Technology
- What is proprietary software
- What is Open Source Software
- Slide 19
- Slide 20
- Why are organisations using OSS
- Which governments are using OSS
- What is SA doing
- Slide 24
- Slide 25
- Slide 26
- Open Source in the ECM space
- Open source vs proprietary
- Open source pros
- Open source cons
- Be careful
- ECM applications available in the market
- Key Challenges in OSS
- Slide 34
- Closing
- Slide 36
-
Enterprise Content Management
Structured Data(ERP) 20
Unstructured Data(ECM) 80
bull Only 20 of corporate data is structured
bull The average knowledge worker spend 40 of time looking for info
bull Up to 70 of content is recreated rather than re-used
bull Turn unstructured data into a information asset
Instant Messages
Emails amp Attachments
PDFs
Spreadsheets
Paper
Documents
Rich Media
Web Pages
Audio amp VideoProduct Data
Policies Procedures
ManualsMeeting minutes
Contracts
Forms
Images
Marketing materials
Corporate Corruption Misconduct hellipand Tragedy
911
Arthur Andersenrsquos Houston Branch Office
ldquohellipperhaps nothing can bring a company down with such amazing speed as misconductrdquoM Ingerbretsen Why Companies Fail The 10 Big Reasons Businesses Crumble and How to Keep Yours Strong and Solid (2003)
Post-Enron Legislative Factors - Sarbanes-Oxley
Act of 2002Criminalizes records management practices misconduct
Increases sanctions for improper document management
- falsifying - altering - concealing - destroying Maximum sentence of 20 years Applies to documents regarding all matters under US government jurisdiction
Post 911 Legislative Factors ndash USA
Patriot ActEnhances Counter-terrorism efforts
Allows use of surveillance methods against crimes of terror
Permits ldquoroving wiretaprdquo to a particular suspect rather than a particular device Conduct investigation without tipping of terrorists Obtain business records in national security cases
Facilitates information sharing and cooperation among government agencies
Updated the law to reflect new technologies and threats
Increased penalties for those who commit terrorist crimes
Paradigm Shifthellipas society is changing records management is fundamentally the same A Records Management program still has the same fundamental
building blocks
PolicyRetention SchedulesVital Records Program
Disaster Recovery ProgramTrainingEducation Program
Awareness that the Records Management profession is a mix of risk-management function as well as an information management profession
New industry terms being coinedAssured Records Management Information Lifecycle ManagementStrategic Information Management
A Necessary Cultural and Paradigm Shifts - Collaboration and Partnerships with Core Enablers and Key Stakeholdershellip
Corporate Governance and Policy
Program Implementation Compliance and Risk
Management Awareness and Training Standardization Legal Audit Software Development
Records Management Program
Knowledge
Managem
e
nt
Info
rmat
ion
Tech
nolo
gy
Legal and
Compliance
Business Areas Core Enablers
Corpor
ate
Securit
yRisk
Manag
emen
t
CapabilitySkills Direction
CapabilitySkills
Strategic Records Management Servicesbull enterprise wide policy retention schedules and governance
Advisory Servicesbull Information Classification (taxonomymetadata)bull RM functionality system upgrades and data migration
Operations - Compliancebull Program audit bullDisposal management
Operations - Administrativebull Lab notebook management scanningindexing retrievalbullPaper archive and public releasebullIT support for RM software
Average Staff Size Direction
2-15
2-11
2-20
125-30
External Peer Benchmark Study My opinion
Four Records Management Program Principles
Structure that will support effective integration across the enterprise while allowing flexibility to meet unique divisional and countryregion specific needs
Policies and processes must ensure accountability within the operating divisions
A comprehensive education review and audit process implemented at multiple levels
A process for capturing lessons learned and best practices
bull All records are company assetsbull Actionable corporate policies with
clear divisional implementation directives and SOPrsquos
bull All divisions will review records at least annually according to approved retention schedules
bull Implement an audit process to ensure alignment with the program
All new or modified systems will incorporate RM requirements and functionality
Policies must include a section for data classification and access control allowing for flexibility to change security levels over time
Each division will remain the owner of the data in any system
All divisions will adopt archiving practices consistent with program requirements
All divisions will participate in the development and consistent implementation of data metadata and other similar standards for identifying storing and managing information
Standards
Information Technology
Governance Policy
Elements and Skills Needed in the New Landscape
Consulting skills to serve other corporate professionals as recognized and respected experts
Better understanding of the business in which the company is involved
Conduct program audits with a constructive and helpful attitude not an accusatory one
Participate and engage ldquocommunities of practicerdquo in solving problems
Develop more relevant and responsive services oriented to need of the company
Developing criteria for measuring information quality Understanding of systems and technologies Understanding of human behavior on how records are created
and share information
Technology
Platforms managing digital assets are available
bull Proprietary (OpenText IBM EMC etc)bull FOSS (Alfresco etc)
What is proprietary software
bull Proprietary softwarendash Developed by closed group companyndash Sold to clients ndash per user licensendash May not distribute copy or modifyndash No access to source codendash 15 ndash 20 maintenance fee to access
patches support
What is Open Source Software
bull So what is itndash Developed by group of geographically
distributed developers mostly for no payndash Usually free of licensing costndash Can be copied modified redistributed
incorporated in other OSS apps freely
What is Open Source Software
bull Is it freendash Of licensing costs Mostly yes but it
neednrsquot bendash Some vendors charge for distributing it
(like Redhat Linux)ndash Support training documentation usually
come at a price
What is Open Source Software
bull Is it Linux Is it Ubuntundash Linux is one of many 10rsquos of 1000rsquos OSS
appsndash On sourceforgenet there are 65000 apps
bull Is OSS competing with Microsoftndash Yes but not as its reason for existencendash Some OSS apps compete in the same
space as MS ndash Openoffice Linux Apache HTTP Server J2EE app servers etc
Why are organisations using OSS
bull Costndash TCO of OSS often lower than proprietaryndash Use of open standards allows broader
interoperabilityndash Stability amp security of OSS often greater than
proprietary softwarendash No vendor lock-in ndash can swap out OSS with
greater easendash Platform independencendash Access to sourcendash Ability to support internally
Which governments are using OSS
bull Some 170 governments (local and national) including 20 of the United States have formal OSS policies
bull South Africa has formalised its OSS position (wwwossgovza)
What is SA doing
bull Adopting a policy in whichndash Discrimination amp prejudice will be avoided
Choices made based on meritndash OSS amp proprietary software given equal
opportunityndash OSS preferable where the direct
advantages amp disadvantages of OSS amp PS are equally strong amp where circumstances
ndash Open standards will be a prerequisite for all software development
What is SA doing
bull Adopting a policy in whichndash Government will encourage partnerships
within the wider public sector the private sector civil society the rest of Africa amp globally to foster the utilisation of OSS
ndash SITA will provide leadership amp support for Government institutions
ndash OSS model will be adopted for development of Government systems amp such systems will be developed to run on OSS platforms
What is SA doing
bull Gov is already largest user of OSS in SAbull Northern Cape largest provincial user
of OSSbull Western Cape utilising OSS widelybull Various gov departments evaluating or
using OSS
What is SA doing
bull Recent launch of Impi Linux ndash SA own Linux distribution based on Debian amp distributed in multiple languages
bull Project Meraka ndash CSIR open source resource centre ndash support of Dept Science amp Tech amp Shuttleworth foundation
bull HP chooses open-source software for its Mogalakwena I-Community in the Limpopo province
Open Source in the ECM space
bull Taken serious now by Gartner and other analyst
bull Part of the evolution of FOSS to the Business Application layer
bull Already successfully implemented in some large enterprises ie Adobe etc
Open source vs proprietary
All software acquisition is risky Always consider
bull Acquisition cost - initial and ongoingbull Training costs - how much re-training is
neededbull Support costs - in-house or third partybull Interoperability - what else does it need to
work withbull Reliability and security - look at track recordhellipregardless of whether it is open source or
proprietaryCompeting solutions should be evaluated
on the same criteria
Open source pros
bull A ready made communitybull Community driven =
community servingbull No licence costsbull No vendor lock inbull Infinitely customizablebull Investment is typically in
training staff rather than a third party - staff development
Open source cons
bull Fear of no-one to blame bull No vendor guarantees bull Project folding is more common
than vendor foldingbull Open source may be
incompatible with other deployed software
bull Proprietary software is often more feature rich
bull Documentation quality is variable
Do Interface Standards Compress Pricing1048707 Hyundai amp Lamborghini both support same ldquointerface standardrdquo for layout of drivercontrols (steering wheel gas brake clutch gearshift turn signal speedometer tach)1048707 Hyundai has far greater financial muscle and low cost producer status versusLamborghini1048707 ldquoInterface standardrdquo is not ldquoimplementation standardrdquo (horsepower body stylingsound system seat fabric hellip)2006 Lamborghini Murcielago $279000 1988 Hyundai Excel $975
2006 Lamborghini Murcielago $279000 1988 Hyundai Excel $975
Be careful
OSS
Alfresco1048707 Categories CMS ECM1048707 Technologies Java JDBC MySQL Tomcat1048707 Licenses GPL
Knowledge Tree1048707 Categories ECM1048707 Technologies Java1048707 Licenses Eclipse Public Licenses LGPL
Nuxeo1048707 Categories CMS ECM1048707 Technologies Apache HTTP Server MySQLPHP1048707 Licenses GPL3Brazilian development toolMore hellip
Proprietary software
Open Text1048707 (Hummingbird and Livelink weremerged recently HummingbirdEnterprisetrade Rebranded toLivelink ECM ndash eDOCStrade)
IBM Content Manager1048707 (IBM has acquired Filenet but do not know about their plans wrt the two products)
DocumentumMicrosoft (Share point)VignettePaperTrailTrimCollaboratorMorehellip
ECM applications available in themarket
Maturity of OSS ECM in RSA and Skills availability National Internally Vendors (Local) Change management Departmental (ECM is not IT responsibility but a business imperative and supported by IT) Current vendors (Fear factor) Vendor Support post implementation
SITA Capacity and logistics
Key Challenges in OSS
Experience
Department of Environment and Tourism
Department of Transport Western Cape
Department of Minerals and Energy
the dme
Department of Health Western Cape
Strategic Partner
Closing
Great opportunity for people in information management profession and in particular records management to advance the most senior levels Make a positive difference in their organization in the
way information records and knowledge is managed Go from Records and Information Management
professional to a Strategic Information Management professional
hellip the platform is there
Thank You DankieSiyabongaKe a lebohaSiyathokoza
Rudie Bronkhorst
E-mail rbronkhorstdatacentrixcozaTel +27 (11) 461 2081Web wwwdatacentrixcoza
- Slide 1
- Table of Contents
- Objectives
- Origin of Recorded Information ndash Theory of Evolution
- The Current Situation
- Enterprise Content Management
- Corporate Corruption Misconduct hellipand Tragedy
- Arthur Andersenrsquos Houston Branch Office
- Post-Enron Legislative Factors - Sarbanes-Oxley Act of 2002
- Post 911 Legislative Factors ndash USA Patriot Act
- Paradigm Shifthellipas society is changing records management is fundamentally the same
- A Necessary Cultural and Paradigm Shifts - Collaboration and Partnerships with Core Enablers and Key Stakeholdershellip
- CapabilitySkills Direction
- Four Records Management Program Principles
- Elements and Skills Needed in the New Landscape
- Technology
- What is proprietary software
- What is Open Source Software
- Slide 19
- Slide 20
- Why are organisations using OSS
- Which governments are using OSS
- What is SA doing
- Slide 24
- Slide 25
- Slide 26
- Open Source in the ECM space
- Open source vs proprietary
- Open source pros
- Open source cons
- Be careful
- ECM applications available in the market
- Key Challenges in OSS
- Slide 34
- Closing
- Slide 36
-
Corporate Corruption Misconduct hellipand Tragedy
911
Arthur Andersenrsquos Houston Branch Office
ldquohellipperhaps nothing can bring a company down with such amazing speed as misconductrdquoM Ingerbretsen Why Companies Fail The 10 Big Reasons Businesses Crumble and How to Keep Yours Strong and Solid (2003)
Post-Enron Legislative Factors - Sarbanes-Oxley
Act of 2002Criminalizes records management practices misconduct
Increases sanctions for improper document management
- falsifying - altering - concealing - destroying Maximum sentence of 20 years Applies to documents regarding all matters under US government jurisdiction
Post 911 Legislative Factors ndash USA
Patriot ActEnhances Counter-terrorism efforts
Allows use of surveillance methods against crimes of terror
Permits ldquoroving wiretaprdquo to a particular suspect rather than a particular device Conduct investigation without tipping of terrorists Obtain business records in national security cases
Facilitates information sharing and cooperation among government agencies
Updated the law to reflect new technologies and threats
Increased penalties for those who commit terrorist crimes
Paradigm Shifthellipas society is changing records management is fundamentally the same A Records Management program still has the same fundamental
building blocks
PolicyRetention SchedulesVital Records Program
Disaster Recovery ProgramTrainingEducation Program
Awareness that the Records Management profession is a mix of risk-management function as well as an information management profession
New industry terms being coinedAssured Records Management Information Lifecycle ManagementStrategic Information Management
A Necessary Cultural and Paradigm Shifts - Collaboration and Partnerships with Core Enablers and Key Stakeholdershellip
Corporate Governance and Policy
Program Implementation Compliance and Risk
Management Awareness and Training Standardization Legal Audit Software Development
Records Management Program
Knowledge
Managem
e
nt
Info
rmat
ion
Tech
nolo
gy
Legal and
Compliance
Business Areas Core Enablers
Corpor
ate
Securit
yRisk
Manag
emen
t
CapabilitySkills Direction
CapabilitySkills
Strategic Records Management Servicesbull enterprise wide policy retention schedules and governance
Advisory Servicesbull Information Classification (taxonomymetadata)bull RM functionality system upgrades and data migration
Operations - Compliancebull Program audit bullDisposal management
Operations - Administrativebull Lab notebook management scanningindexing retrievalbullPaper archive and public releasebullIT support for RM software
Average Staff Size Direction
2-15
2-11
2-20
125-30
External Peer Benchmark Study My opinion
Four Records Management Program Principles
Structure that will support effective integration across the enterprise while allowing flexibility to meet unique divisional and countryregion specific needs
Policies and processes must ensure accountability within the operating divisions
A comprehensive education review and audit process implemented at multiple levels
A process for capturing lessons learned and best practices
bull All records are company assetsbull Actionable corporate policies with
clear divisional implementation directives and SOPrsquos
bull All divisions will review records at least annually according to approved retention schedules
bull Implement an audit process to ensure alignment with the program
All new or modified systems will incorporate RM requirements and functionality
Policies must include a section for data classification and access control allowing for flexibility to change security levels over time
Each division will remain the owner of the data in any system
All divisions will adopt archiving practices consistent with program requirements
All divisions will participate in the development and consistent implementation of data metadata and other similar standards for identifying storing and managing information
Standards
Information Technology
Governance Policy
Elements and Skills Needed in the New Landscape
Consulting skills to serve other corporate professionals as recognized and respected experts
Better understanding of the business in which the company is involved
Conduct program audits with a constructive and helpful attitude not an accusatory one
Participate and engage ldquocommunities of practicerdquo in solving problems
Develop more relevant and responsive services oriented to need of the company
Developing criteria for measuring information quality Understanding of systems and technologies Understanding of human behavior on how records are created
and share information
Technology
Platforms managing digital assets are available
bull Proprietary (OpenText IBM EMC etc)bull FOSS (Alfresco etc)
What is proprietary software
bull Proprietary softwarendash Developed by closed group companyndash Sold to clients ndash per user licensendash May not distribute copy or modifyndash No access to source codendash 15 ndash 20 maintenance fee to access
patches support
What is Open Source Software
bull So what is itndash Developed by group of geographically
distributed developers mostly for no payndash Usually free of licensing costndash Can be copied modified redistributed
incorporated in other OSS apps freely
What is Open Source Software
bull Is it freendash Of licensing costs Mostly yes but it
neednrsquot bendash Some vendors charge for distributing it
(like Redhat Linux)ndash Support training documentation usually
come at a price
What is Open Source Software
bull Is it Linux Is it Ubuntundash Linux is one of many 10rsquos of 1000rsquos OSS
appsndash On sourceforgenet there are 65000 apps
bull Is OSS competing with Microsoftndash Yes but not as its reason for existencendash Some OSS apps compete in the same
space as MS ndash Openoffice Linux Apache HTTP Server J2EE app servers etc
Why are organisations using OSS
bull Costndash TCO of OSS often lower than proprietaryndash Use of open standards allows broader
interoperabilityndash Stability amp security of OSS often greater than
proprietary softwarendash No vendor lock-in ndash can swap out OSS with
greater easendash Platform independencendash Access to sourcendash Ability to support internally
Which governments are using OSS
bull Some 170 governments (local and national) including 20 of the United States have formal OSS policies
bull South Africa has formalised its OSS position (wwwossgovza)
What is SA doing
bull Adopting a policy in whichndash Discrimination amp prejudice will be avoided
Choices made based on meritndash OSS amp proprietary software given equal
opportunityndash OSS preferable where the direct
advantages amp disadvantages of OSS amp PS are equally strong amp where circumstances
ndash Open standards will be a prerequisite for all software development
What is SA doing
bull Adopting a policy in whichndash Government will encourage partnerships
within the wider public sector the private sector civil society the rest of Africa amp globally to foster the utilisation of OSS
ndash SITA will provide leadership amp support for Government institutions
ndash OSS model will be adopted for development of Government systems amp such systems will be developed to run on OSS platforms
What is SA doing
bull Gov is already largest user of OSS in SAbull Northern Cape largest provincial user
of OSSbull Western Cape utilising OSS widelybull Various gov departments evaluating or
using OSS
What is SA doing
bull Recent launch of Impi Linux ndash SA own Linux distribution based on Debian amp distributed in multiple languages
bull Project Meraka ndash CSIR open source resource centre ndash support of Dept Science amp Tech amp Shuttleworth foundation
bull HP chooses open-source software for its Mogalakwena I-Community in the Limpopo province
Open Source in the ECM space
bull Taken serious now by Gartner and other analyst
bull Part of the evolution of FOSS to the Business Application layer
bull Already successfully implemented in some large enterprises ie Adobe etc
Open source vs proprietary
All software acquisition is risky Always consider
bull Acquisition cost - initial and ongoingbull Training costs - how much re-training is
neededbull Support costs - in-house or third partybull Interoperability - what else does it need to
work withbull Reliability and security - look at track recordhellipregardless of whether it is open source or
proprietaryCompeting solutions should be evaluated
on the same criteria
Open source pros
bull A ready made communitybull Community driven =
community servingbull No licence costsbull No vendor lock inbull Infinitely customizablebull Investment is typically in
training staff rather than a third party - staff development
Open source cons
bull Fear of no-one to blame bull No vendor guarantees bull Project folding is more common
than vendor foldingbull Open source may be
incompatible with other deployed software
bull Proprietary software is often more feature rich
bull Documentation quality is variable
Do Interface Standards Compress Pricing1048707 Hyundai amp Lamborghini both support same ldquointerface standardrdquo for layout of drivercontrols (steering wheel gas brake clutch gearshift turn signal speedometer tach)1048707 Hyundai has far greater financial muscle and low cost producer status versusLamborghini1048707 ldquoInterface standardrdquo is not ldquoimplementation standardrdquo (horsepower body stylingsound system seat fabric hellip)2006 Lamborghini Murcielago $279000 1988 Hyundai Excel $975
2006 Lamborghini Murcielago $279000 1988 Hyundai Excel $975
Be careful
OSS
Alfresco1048707 Categories CMS ECM1048707 Technologies Java JDBC MySQL Tomcat1048707 Licenses GPL
Knowledge Tree1048707 Categories ECM1048707 Technologies Java1048707 Licenses Eclipse Public Licenses LGPL
Nuxeo1048707 Categories CMS ECM1048707 Technologies Apache HTTP Server MySQLPHP1048707 Licenses GPL3Brazilian development toolMore hellip
Proprietary software
Open Text1048707 (Hummingbird and Livelink weremerged recently HummingbirdEnterprisetrade Rebranded toLivelink ECM ndash eDOCStrade)
IBM Content Manager1048707 (IBM has acquired Filenet but do not know about their plans wrt the two products)
DocumentumMicrosoft (Share point)VignettePaperTrailTrimCollaboratorMorehellip
ECM applications available in themarket
Maturity of OSS ECM in RSA and Skills availability National Internally Vendors (Local) Change management Departmental (ECM is not IT responsibility but a business imperative and supported by IT) Current vendors (Fear factor) Vendor Support post implementation
SITA Capacity and logistics
Key Challenges in OSS
Experience
Department of Environment and Tourism
Department of Transport Western Cape
Department of Minerals and Energy
the dme
Department of Health Western Cape
Strategic Partner
Closing
Great opportunity for people in information management profession and in particular records management to advance the most senior levels Make a positive difference in their organization in the
way information records and knowledge is managed Go from Records and Information Management
professional to a Strategic Information Management professional
hellip the platform is there
Thank You DankieSiyabongaKe a lebohaSiyathokoza
Rudie Bronkhorst
E-mail rbronkhorstdatacentrixcozaTel +27 (11) 461 2081Web wwwdatacentrixcoza
- Slide 1
- Table of Contents
- Objectives
- Origin of Recorded Information ndash Theory of Evolution
- The Current Situation
- Enterprise Content Management
- Corporate Corruption Misconduct hellipand Tragedy
- Arthur Andersenrsquos Houston Branch Office
- Post-Enron Legislative Factors - Sarbanes-Oxley Act of 2002
- Post 911 Legislative Factors ndash USA Patriot Act
- Paradigm Shifthellipas society is changing records management is fundamentally the same
- A Necessary Cultural and Paradigm Shifts - Collaboration and Partnerships with Core Enablers and Key Stakeholdershellip
- CapabilitySkills Direction
- Four Records Management Program Principles
- Elements and Skills Needed in the New Landscape
- Technology
- What is proprietary software
- What is Open Source Software
- Slide 19
- Slide 20
- Why are organisations using OSS
- Which governments are using OSS
- What is SA doing
- Slide 24
- Slide 25
- Slide 26
- Open Source in the ECM space
- Open source vs proprietary
- Open source pros
- Open source cons
- Be careful
- ECM applications available in the market
- Key Challenges in OSS
- Slide 34
- Closing
- Slide 36
-
Arthur Andersenrsquos Houston Branch Office
ldquohellipperhaps nothing can bring a company down with such amazing speed as misconductrdquoM Ingerbretsen Why Companies Fail The 10 Big Reasons Businesses Crumble and How to Keep Yours Strong and Solid (2003)
Post-Enron Legislative Factors - Sarbanes-Oxley
Act of 2002Criminalizes records management practices misconduct
Increases sanctions for improper document management
- falsifying - altering - concealing - destroying Maximum sentence of 20 years Applies to documents regarding all matters under US government jurisdiction
Post 911 Legislative Factors ndash USA
Patriot ActEnhances Counter-terrorism efforts
Allows use of surveillance methods against crimes of terror
Permits ldquoroving wiretaprdquo to a particular suspect rather than a particular device Conduct investigation without tipping of terrorists Obtain business records in national security cases
Facilitates information sharing and cooperation among government agencies
Updated the law to reflect new technologies and threats
Increased penalties for those who commit terrorist crimes
Paradigm Shifthellipas society is changing records management is fundamentally the same A Records Management program still has the same fundamental
building blocks
PolicyRetention SchedulesVital Records Program
Disaster Recovery ProgramTrainingEducation Program
Awareness that the Records Management profession is a mix of risk-management function as well as an information management profession
New industry terms being coinedAssured Records Management Information Lifecycle ManagementStrategic Information Management
A Necessary Cultural and Paradigm Shifts - Collaboration and Partnerships with Core Enablers and Key Stakeholdershellip
Corporate Governance and Policy
Program Implementation Compliance and Risk
Management Awareness and Training Standardization Legal Audit Software Development
Records Management Program
Knowledge
Managem
e
nt
Info
rmat
ion
Tech
nolo
gy
Legal and
Compliance
Business Areas Core Enablers
Corpor
ate
Securit
yRisk
Manag
emen
t
CapabilitySkills Direction
CapabilitySkills
Strategic Records Management Servicesbull enterprise wide policy retention schedules and governance
Advisory Servicesbull Information Classification (taxonomymetadata)bull RM functionality system upgrades and data migration
Operations - Compliancebull Program audit bullDisposal management
Operations - Administrativebull Lab notebook management scanningindexing retrievalbullPaper archive and public releasebullIT support for RM software
Average Staff Size Direction
2-15
2-11
2-20
125-30
External Peer Benchmark Study My opinion
Four Records Management Program Principles
Structure that will support effective integration across the enterprise while allowing flexibility to meet unique divisional and countryregion specific needs
Policies and processes must ensure accountability within the operating divisions
A comprehensive education review and audit process implemented at multiple levels
A process for capturing lessons learned and best practices
bull All records are company assetsbull Actionable corporate policies with
clear divisional implementation directives and SOPrsquos
bull All divisions will review records at least annually according to approved retention schedules
bull Implement an audit process to ensure alignment with the program
All new or modified systems will incorporate RM requirements and functionality
Policies must include a section for data classification and access control allowing for flexibility to change security levels over time
Each division will remain the owner of the data in any system
All divisions will adopt archiving practices consistent with program requirements
All divisions will participate in the development and consistent implementation of data metadata and other similar standards for identifying storing and managing information
Standards
Information Technology
Governance Policy
Elements and Skills Needed in the New Landscape
Consulting skills to serve other corporate professionals as recognized and respected experts
Better understanding of the business in which the company is involved
Conduct program audits with a constructive and helpful attitude not an accusatory one
Participate and engage ldquocommunities of practicerdquo in solving problems
Develop more relevant and responsive services oriented to need of the company
Developing criteria for measuring information quality Understanding of systems and technologies Understanding of human behavior on how records are created
and share information
Technology
Platforms managing digital assets are available
bull Proprietary (OpenText IBM EMC etc)bull FOSS (Alfresco etc)
What is proprietary software
bull Proprietary softwarendash Developed by closed group companyndash Sold to clients ndash per user licensendash May not distribute copy or modifyndash No access to source codendash 15 ndash 20 maintenance fee to access
patches support
What is Open Source Software
bull So what is itndash Developed by group of geographically
distributed developers mostly for no payndash Usually free of licensing costndash Can be copied modified redistributed
incorporated in other OSS apps freely
What is Open Source Software
bull Is it freendash Of licensing costs Mostly yes but it
neednrsquot bendash Some vendors charge for distributing it
(like Redhat Linux)ndash Support training documentation usually
come at a price
What is Open Source Software
bull Is it Linux Is it Ubuntundash Linux is one of many 10rsquos of 1000rsquos OSS
appsndash On sourceforgenet there are 65000 apps
bull Is OSS competing with Microsoftndash Yes but not as its reason for existencendash Some OSS apps compete in the same
space as MS ndash Openoffice Linux Apache HTTP Server J2EE app servers etc
Why are organisations using OSS
bull Costndash TCO of OSS often lower than proprietaryndash Use of open standards allows broader
interoperabilityndash Stability amp security of OSS often greater than
proprietary softwarendash No vendor lock-in ndash can swap out OSS with
greater easendash Platform independencendash Access to sourcendash Ability to support internally
Which governments are using OSS
bull Some 170 governments (local and national) including 20 of the United States have formal OSS policies
bull South Africa has formalised its OSS position (wwwossgovza)
What is SA doing
bull Adopting a policy in whichndash Discrimination amp prejudice will be avoided
Choices made based on meritndash OSS amp proprietary software given equal
opportunityndash OSS preferable where the direct
advantages amp disadvantages of OSS amp PS are equally strong amp where circumstances
ndash Open standards will be a prerequisite for all software development
What is SA doing
bull Adopting a policy in whichndash Government will encourage partnerships
within the wider public sector the private sector civil society the rest of Africa amp globally to foster the utilisation of OSS
ndash SITA will provide leadership amp support for Government institutions
ndash OSS model will be adopted for development of Government systems amp such systems will be developed to run on OSS platforms
What is SA doing
bull Gov is already largest user of OSS in SAbull Northern Cape largest provincial user
of OSSbull Western Cape utilising OSS widelybull Various gov departments evaluating or
using OSS
What is SA doing
bull Recent launch of Impi Linux ndash SA own Linux distribution based on Debian amp distributed in multiple languages
bull Project Meraka ndash CSIR open source resource centre ndash support of Dept Science amp Tech amp Shuttleworth foundation
bull HP chooses open-source software for its Mogalakwena I-Community in the Limpopo province
Open Source in the ECM space
bull Taken serious now by Gartner and other analyst
bull Part of the evolution of FOSS to the Business Application layer
bull Already successfully implemented in some large enterprises ie Adobe etc
Open source vs proprietary
All software acquisition is risky Always consider
bull Acquisition cost - initial and ongoingbull Training costs - how much re-training is
neededbull Support costs - in-house or third partybull Interoperability - what else does it need to
work withbull Reliability and security - look at track recordhellipregardless of whether it is open source or
proprietaryCompeting solutions should be evaluated
on the same criteria
Open source pros
bull A ready made communitybull Community driven =
community servingbull No licence costsbull No vendor lock inbull Infinitely customizablebull Investment is typically in
training staff rather than a third party - staff development
Open source cons
bull Fear of no-one to blame bull No vendor guarantees bull Project folding is more common
than vendor foldingbull Open source may be
incompatible with other deployed software
bull Proprietary software is often more feature rich
bull Documentation quality is variable
Do Interface Standards Compress Pricing1048707 Hyundai amp Lamborghini both support same ldquointerface standardrdquo for layout of drivercontrols (steering wheel gas brake clutch gearshift turn signal speedometer tach)1048707 Hyundai has far greater financial muscle and low cost producer status versusLamborghini1048707 ldquoInterface standardrdquo is not ldquoimplementation standardrdquo (horsepower body stylingsound system seat fabric hellip)2006 Lamborghini Murcielago $279000 1988 Hyundai Excel $975
2006 Lamborghini Murcielago $279000 1988 Hyundai Excel $975
Be careful
OSS
Alfresco1048707 Categories CMS ECM1048707 Technologies Java JDBC MySQL Tomcat1048707 Licenses GPL
Knowledge Tree1048707 Categories ECM1048707 Technologies Java1048707 Licenses Eclipse Public Licenses LGPL
Nuxeo1048707 Categories CMS ECM1048707 Technologies Apache HTTP Server MySQLPHP1048707 Licenses GPL3Brazilian development toolMore hellip
Proprietary software
Open Text1048707 (Hummingbird and Livelink weremerged recently HummingbirdEnterprisetrade Rebranded toLivelink ECM ndash eDOCStrade)
IBM Content Manager1048707 (IBM has acquired Filenet but do not know about their plans wrt the two products)
DocumentumMicrosoft (Share point)VignettePaperTrailTrimCollaboratorMorehellip
ECM applications available in themarket
Maturity of OSS ECM in RSA and Skills availability National Internally Vendors (Local) Change management Departmental (ECM is not IT responsibility but a business imperative and supported by IT) Current vendors (Fear factor) Vendor Support post implementation
SITA Capacity and logistics
Key Challenges in OSS
Experience
Department of Environment and Tourism
Department of Transport Western Cape
Department of Minerals and Energy
the dme
Department of Health Western Cape
Strategic Partner
Closing
Great opportunity for people in information management profession and in particular records management to advance the most senior levels Make a positive difference in their organization in the
way information records and knowledge is managed Go from Records and Information Management
professional to a Strategic Information Management professional
hellip the platform is there
Thank You DankieSiyabongaKe a lebohaSiyathokoza
Rudie Bronkhorst
E-mail rbronkhorstdatacentrixcozaTel +27 (11) 461 2081Web wwwdatacentrixcoza
- Slide 1
- Table of Contents
- Objectives
- Origin of Recorded Information ndash Theory of Evolution
- The Current Situation
- Enterprise Content Management
- Corporate Corruption Misconduct hellipand Tragedy
- Arthur Andersenrsquos Houston Branch Office
- Post-Enron Legislative Factors - Sarbanes-Oxley Act of 2002
- Post 911 Legislative Factors ndash USA Patriot Act
- Paradigm Shifthellipas society is changing records management is fundamentally the same
- A Necessary Cultural and Paradigm Shifts - Collaboration and Partnerships with Core Enablers and Key Stakeholdershellip
- CapabilitySkills Direction
- Four Records Management Program Principles
- Elements and Skills Needed in the New Landscape
- Technology
- What is proprietary software
- What is Open Source Software
- Slide 19
- Slide 20
- Why are organisations using OSS
- Which governments are using OSS
- What is SA doing
- Slide 24
- Slide 25
- Slide 26
- Open Source in the ECM space
- Open source vs proprietary
- Open source pros
- Open source cons
- Be careful
- ECM applications available in the market
- Key Challenges in OSS
- Slide 34
- Closing
- Slide 36
-
Post-Enron Legislative Factors - Sarbanes-Oxley
Act of 2002Criminalizes records management practices misconduct
Increases sanctions for improper document management
- falsifying - altering - concealing - destroying Maximum sentence of 20 years Applies to documents regarding all matters under US government jurisdiction
Post 911 Legislative Factors ndash USA
Patriot ActEnhances Counter-terrorism efforts
Allows use of surveillance methods against crimes of terror
Permits ldquoroving wiretaprdquo to a particular suspect rather than a particular device Conduct investigation without tipping of terrorists Obtain business records in national security cases
Facilitates information sharing and cooperation among government agencies
Updated the law to reflect new technologies and threats
Increased penalties for those who commit terrorist crimes
Paradigm Shifthellipas society is changing records management is fundamentally the same A Records Management program still has the same fundamental
building blocks
PolicyRetention SchedulesVital Records Program
Disaster Recovery ProgramTrainingEducation Program
Awareness that the Records Management profession is a mix of risk-management function as well as an information management profession
New industry terms being coinedAssured Records Management Information Lifecycle ManagementStrategic Information Management
A Necessary Cultural and Paradigm Shifts - Collaboration and Partnerships with Core Enablers and Key Stakeholdershellip
Corporate Governance and Policy
Program Implementation Compliance and Risk
Management Awareness and Training Standardization Legal Audit Software Development
Records Management Program
Knowledge
Managem
e
nt
Info
rmat
ion
Tech
nolo
gy
Legal and
Compliance
Business Areas Core Enablers
Corpor
ate
Securit
yRisk
Manag
emen
t
CapabilitySkills Direction
CapabilitySkills
Strategic Records Management Servicesbull enterprise wide policy retention schedules and governance
Advisory Servicesbull Information Classification (taxonomymetadata)bull RM functionality system upgrades and data migration
Operations - Compliancebull Program audit bullDisposal management
Operations - Administrativebull Lab notebook management scanningindexing retrievalbullPaper archive and public releasebullIT support for RM software
Average Staff Size Direction
2-15
2-11
2-20
125-30
External Peer Benchmark Study My opinion
Four Records Management Program Principles
Structure that will support effective integration across the enterprise while allowing flexibility to meet unique divisional and countryregion specific needs
Policies and processes must ensure accountability within the operating divisions
A comprehensive education review and audit process implemented at multiple levels
A process for capturing lessons learned and best practices
bull All records are company assetsbull Actionable corporate policies with
clear divisional implementation directives and SOPrsquos
bull All divisions will review records at least annually according to approved retention schedules
bull Implement an audit process to ensure alignment with the program
All new or modified systems will incorporate RM requirements and functionality
Policies must include a section for data classification and access control allowing for flexibility to change security levels over time
Each division will remain the owner of the data in any system
All divisions will adopt archiving practices consistent with program requirements
All divisions will participate in the development and consistent implementation of data metadata and other similar standards for identifying storing and managing information
Standards
Information Technology
Governance Policy
Elements and Skills Needed in the New Landscape
Consulting skills to serve other corporate professionals as recognized and respected experts
Better understanding of the business in which the company is involved
Conduct program audits with a constructive and helpful attitude not an accusatory one
Participate and engage ldquocommunities of practicerdquo in solving problems
Develop more relevant and responsive services oriented to need of the company
Developing criteria for measuring information quality Understanding of systems and technologies Understanding of human behavior on how records are created
and share information
Technology
Platforms managing digital assets are available
bull Proprietary (OpenText IBM EMC etc)bull FOSS (Alfresco etc)
What is proprietary software
bull Proprietary softwarendash Developed by closed group companyndash Sold to clients ndash per user licensendash May not distribute copy or modifyndash No access to source codendash 15 ndash 20 maintenance fee to access
patches support
What is Open Source Software
bull So what is itndash Developed by group of geographically
distributed developers mostly for no payndash Usually free of licensing costndash Can be copied modified redistributed
incorporated in other OSS apps freely
What is Open Source Software
bull Is it freendash Of licensing costs Mostly yes but it
neednrsquot bendash Some vendors charge for distributing it
(like Redhat Linux)ndash Support training documentation usually
come at a price
What is Open Source Software
bull Is it Linux Is it Ubuntundash Linux is one of many 10rsquos of 1000rsquos OSS
appsndash On sourceforgenet there are 65000 apps
bull Is OSS competing with Microsoftndash Yes but not as its reason for existencendash Some OSS apps compete in the same
space as MS ndash Openoffice Linux Apache HTTP Server J2EE app servers etc
Why are organisations using OSS
bull Costndash TCO of OSS often lower than proprietaryndash Use of open standards allows broader
interoperabilityndash Stability amp security of OSS often greater than
proprietary softwarendash No vendor lock-in ndash can swap out OSS with
greater easendash Platform independencendash Access to sourcendash Ability to support internally
Which governments are using OSS
bull Some 170 governments (local and national) including 20 of the United States have formal OSS policies
bull South Africa has formalised its OSS position (wwwossgovza)
What is SA doing
bull Adopting a policy in whichndash Discrimination amp prejudice will be avoided
Choices made based on meritndash OSS amp proprietary software given equal
opportunityndash OSS preferable where the direct
advantages amp disadvantages of OSS amp PS are equally strong amp where circumstances
ndash Open standards will be a prerequisite for all software development
What is SA doing
bull Adopting a policy in whichndash Government will encourage partnerships
within the wider public sector the private sector civil society the rest of Africa amp globally to foster the utilisation of OSS
ndash SITA will provide leadership amp support for Government institutions
ndash OSS model will be adopted for development of Government systems amp such systems will be developed to run on OSS platforms
What is SA doing
bull Gov is already largest user of OSS in SAbull Northern Cape largest provincial user
of OSSbull Western Cape utilising OSS widelybull Various gov departments evaluating or
using OSS
What is SA doing
bull Recent launch of Impi Linux ndash SA own Linux distribution based on Debian amp distributed in multiple languages
bull Project Meraka ndash CSIR open source resource centre ndash support of Dept Science amp Tech amp Shuttleworth foundation
bull HP chooses open-source software for its Mogalakwena I-Community in the Limpopo province
Open Source in the ECM space
bull Taken serious now by Gartner and other analyst
bull Part of the evolution of FOSS to the Business Application layer
bull Already successfully implemented in some large enterprises ie Adobe etc
Open source vs proprietary
All software acquisition is risky Always consider
bull Acquisition cost - initial and ongoingbull Training costs - how much re-training is
neededbull Support costs - in-house or third partybull Interoperability - what else does it need to
work withbull Reliability and security - look at track recordhellipregardless of whether it is open source or
proprietaryCompeting solutions should be evaluated
on the same criteria
Open source pros
bull A ready made communitybull Community driven =
community servingbull No licence costsbull No vendor lock inbull Infinitely customizablebull Investment is typically in
training staff rather than a third party - staff development
Open source cons
bull Fear of no-one to blame bull No vendor guarantees bull Project folding is more common
than vendor foldingbull Open source may be
incompatible with other deployed software
bull Proprietary software is often more feature rich
bull Documentation quality is variable
Do Interface Standards Compress Pricing1048707 Hyundai amp Lamborghini both support same ldquointerface standardrdquo for layout of drivercontrols (steering wheel gas brake clutch gearshift turn signal speedometer tach)1048707 Hyundai has far greater financial muscle and low cost producer status versusLamborghini1048707 ldquoInterface standardrdquo is not ldquoimplementation standardrdquo (horsepower body stylingsound system seat fabric hellip)2006 Lamborghini Murcielago $279000 1988 Hyundai Excel $975
2006 Lamborghini Murcielago $279000 1988 Hyundai Excel $975
Be careful
OSS
Alfresco1048707 Categories CMS ECM1048707 Technologies Java JDBC MySQL Tomcat1048707 Licenses GPL
Knowledge Tree1048707 Categories ECM1048707 Technologies Java1048707 Licenses Eclipse Public Licenses LGPL
Nuxeo1048707 Categories CMS ECM1048707 Technologies Apache HTTP Server MySQLPHP1048707 Licenses GPL3Brazilian development toolMore hellip
Proprietary software
Open Text1048707 (Hummingbird and Livelink weremerged recently HummingbirdEnterprisetrade Rebranded toLivelink ECM ndash eDOCStrade)
IBM Content Manager1048707 (IBM has acquired Filenet but do not know about their plans wrt the two products)
DocumentumMicrosoft (Share point)VignettePaperTrailTrimCollaboratorMorehellip
ECM applications available in themarket
Maturity of OSS ECM in RSA and Skills availability National Internally Vendors (Local) Change management Departmental (ECM is not IT responsibility but a business imperative and supported by IT) Current vendors (Fear factor) Vendor Support post implementation
SITA Capacity and logistics
Key Challenges in OSS
Experience
Department of Environment and Tourism
Department of Transport Western Cape
Department of Minerals and Energy
the dme
Department of Health Western Cape
Strategic Partner
Closing
Great opportunity for people in information management profession and in particular records management to advance the most senior levels Make a positive difference in their organization in the
way information records and knowledge is managed Go from Records and Information Management
professional to a Strategic Information Management professional
hellip the platform is there
Thank You DankieSiyabongaKe a lebohaSiyathokoza
Rudie Bronkhorst
E-mail rbronkhorstdatacentrixcozaTel +27 (11) 461 2081Web wwwdatacentrixcoza
- Slide 1
- Table of Contents
- Objectives
- Origin of Recorded Information ndash Theory of Evolution
- The Current Situation
- Enterprise Content Management
- Corporate Corruption Misconduct hellipand Tragedy
- Arthur Andersenrsquos Houston Branch Office
- Post-Enron Legislative Factors - Sarbanes-Oxley Act of 2002
- Post 911 Legislative Factors ndash USA Patriot Act
- Paradigm Shifthellipas society is changing records management is fundamentally the same
- A Necessary Cultural and Paradigm Shifts - Collaboration and Partnerships with Core Enablers and Key Stakeholdershellip
- CapabilitySkills Direction
- Four Records Management Program Principles
- Elements and Skills Needed in the New Landscape
- Technology
- What is proprietary software
- What is Open Source Software
- Slide 19
- Slide 20
- Why are organisations using OSS
- Which governments are using OSS
- What is SA doing
- Slide 24
- Slide 25
- Slide 26
- Open Source in the ECM space
- Open source vs proprietary
- Open source pros
- Open source cons
- Be careful
- ECM applications available in the market
- Key Challenges in OSS
- Slide 34
- Closing
- Slide 36
-
Post 911 Legislative Factors ndash USA
Patriot ActEnhances Counter-terrorism efforts
Allows use of surveillance methods against crimes of terror
Permits ldquoroving wiretaprdquo to a particular suspect rather than a particular device Conduct investigation without tipping of terrorists Obtain business records in national security cases
Facilitates information sharing and cooperation among government agencies
Updated the law to reflect new technologies and threats
Increased penalties for those who commit terrorist crimes
Paradigm Shifthellipas society is changing records management is fundamentally the same A Records Management program still has the same fundamental
building blocks
PolicyRetention SchedulesVital Records Program
Disaster Recovery ProgramTrainingEducation Program
Awareness that the Records Management profession is a mix of risk-management function as well as an information management profession
New industry terms being coinedAssured Records Management Information Lifecycle ManagementStrategic Information Management
A Necessary Cultural and Paradigm Shifts - Collaboration and Partnerships with Core Enablers and Key Stakeholdershellip
Corporate Governance and Policy
Program Implementation Compliance and Risk
Management Awareness and Training Standardization Legal Audit Software Development
Records Management Program
Knowledge
Managem
e
nt
Info
rmat
ion
Tech
nolo
gy
Legal and
Compliance
Business Areas Core Enablers
Corpor
ate
Securit
yRisk
Manag
emen
t
CapabilitySkills Direction
CapabilitySkills
Strategic Records Management Servicesbull enterprise wide policy retention schedules and governance
Advisory Servicesbull Information Classification (taxonomymetadata)bull RM functionality system upgrades and data migration
Operations - Compliancebull Program audit bullDisposal management
Operations - Administrativebull Lab notebook management scanningindexing retrievalbullPaper archive and public releasebullIT support for RM software
Average Staff Size Direction
2-15
2-11
2-20
125-30
External Peer Benchmark Study My opinion
Four Records Management Program Principles
Structure that will support effective integration across the enterprise while allowing flexibility to meet unique divisional and countryregion specific needs
Policies and processes must ensure accountability within the operating divisions
A comprehensive education review and audit process implemented at multiple levels
A process for capturing lessons learned and best practices
bull All records are company assetsbull Actionable corporate policies with
clear divisional implementation directives and SOPrsquos
bull All divisions will review records at least annually according to approved retention schedules
bull Implement an audit process to ensure alignment with the program
All new or modified systems will incorporate RM requirements and functionality
Policies must include a section for data classification and access control allowing for flexibility to change security levels over time
Each division will remain the owner of the data in any system
All divisions will adopt archiving practices consistent with program requirements
All divisions will participate in the development and consistent implementation of data metadata and other similar standards for identifying storing and managing information
Standards
Information Technology
Governance Policy
Elements and Skills Needed in the New Landscape
Consulting skills to serve other corporate professionals as recognized and respected experts
Better understanding of the business in which the company is involved
Conduct program audits with a constructive and helpful attitude not an accusatory one
Participate and engage ldquocommunities of practicerdquo in solving problems
Develop more relevant and responsive services oriented to need of the company
Developing criteria for measuring information quality Understanding of systems and technologies Understanding of human behavior on how records are created
and share information
Technology
Platforms managing digital assets are available
bull Proprietary (OpenText IBM EMC etc)bull FOSS (Alfresco etc)
What is proprietary software
bull Proprietary softwarendash Developed by closed group companyndash Sold to clients ndash per user licensendash May not distribute copy or modifyndash No access to source codendash 15 ndash 20 maintenance fee to access
patches support
What is Open Source Software
bull So what is itndash Developed by group of geographically
distributed developers mostly for no payndash Usually free of licensing costndash Can be copied modified redistributed
incorporated in other OSS apps freely
What is Open Source Software
bull Is it freendash Of licensing costs Mostly yes but it
neednrsquot bendash Some vendors charge for distributing it
(like Redhat Linux)ndash Support training documentation usually
come at a price
What is Open Source Software
bull Is it Linux Is it Ubuntundash Linux is one of many 10rsquos of 1000rsquos OSS
appsndash On sourceforgenet there are 65000 apps
bull Is OSS competing with Microsoftndash Yes but not as its reason for existencendash Some OSS apps compete in the same
space as MS ndash Openoffice Linux Apache HTTP Server J2EE app servers etc
Why are organisations using OSS
bull Costndash TCO of OSS often lower than proprietaryndash Use of open standards allows broader
interoperabilityndash Stability amp security of OSS often greater than
proprietary softwarendash No vendor lock-in ndash can swap out OSS with
greater easendash Platform independencendash Access to sourcendash Ability to support internally
Which governments are using OSS
bull Some 170 governments (local and national) including 20 of the United States have formal OSS policies
bull South Africa has formalised its OSS position (wwwossgovza)
What is SA doing
bull Adopting a policy in whichndash Discrimination amp prejudice will be avoided
Choices made based on meritndash OSS amp proprietary software given equal
opportunityndash OSS preferable where the direct
advantages amp disadvantages of OSS amp PS are equally strong amp where circumstances
ndash Open standards will be a prerequisite for all software development
What is SA doing
bull Adopting a policy in whichndash Government will encourage partnerships
within the wider public sector the private sector civil society the rest of Africa amp globally to foster the utilisation of OSS
ndash SITA will provide leadership amp support for Government institutions
ndash OSS model will be adopted for development of Government systems amp such systems will be developed to run on OSS platforms
What is SA doing
bull Gov is already largest user of OSS in SAbull Northern Cape largest provincial user
of OSSbull Western Cape utilising OSS widelybull Various gov departments evaluating or
using OSS
What is SA doing
bull Recent launch of Impi Linux ndash SA own Linux distribution based on Debian amp distributed in multiple languages
bull Project Meraka ndash CSIR open source resource centre ndash support of Dept Science amp Tech amp Shuttleworth foundation
bull HP chooses open-source software for its Mogalakwena I-Community in the Limpopo province
Open Source in the ECM space
bull Taken serious now by Gartner and other analyst
bull Part of the evolution of FOSS to the Business Application layer
bull Already successfully implemented in some large enterprises ie Adobe etc
Open source vs proprietary
All software acquisition is risky Always consider
bull Acquisition cost - initial and ongoingbull Training costs - how much re-training is
neededbull Support costs - in-house or third partybull Interoperability - what else does it need to
work withbull Reliability and security - look at track recordhellipregardless of whether it is open source or
proprietaryCompeting solutions should be evaluated
on the same criteria
Open source pros
bull A ready made communitybull Community driven =
community servingbull No licence costsbull No vendor lock inbull Infinitely customizablebull Investment is typically in
training staff rather than a third party - staff development
Open source cons
bull Fear of no-one to blame bull No vendor guarantees bull Project folding is more common
than vendor foldingbull Open source may be
incompatible with other deployed software
bull Proprietary software is often more feature rich
bull Documentation quality is variable
Do Interface Standards Compress Pricing1048707 Hyundai amp Lamborghini both support same ldquointerface standardrdquo for layout of drivercontrols (steering wheel gas brake clutch gearshift turn signal speedometer tach)1048707 Hyundai has far greater financial muscle and low cost producer status versusLamborghini1048707 ldquoInterface standardrdquo is not ldquoimplementation standardrdquo (horsepower body stylingsound system seat fabric hellip)2006 Lamborghini Murcielago $279000 1988 Hyundai Excel $975
2006 Lamborghini Murcielago $279000 1988 Hyundai Excel $975
Be careful
OSS
Alfresco1048707 Categories CMS ECM1048707 Technologies Java JDBC MySQL Tomcat1048707 Licenses GPL
Knowledge Tree1048707 Categories ECM1048707 Technologies Java1048707 Licenses Eclipse Public Licenses LGPL
Nuxeo1048707 Categories CMS ECM1048707 Technologies Apache HTTP Server MySQLPHP1048707 Licenses GPL3Brazilian development toolMore hellip
Proprietary software
Open Text1048707 (Hummingbird and Livelink weremerged recently HummingbirdEnterprisetrade Rebranded toLivelink ECM ndash eDOCStrade)
IBM Content Manager1048707 (IBM has acquired Filenet but do not know about their plans wrt the two products)
DocumentumMicrosoft (Share point)VignettePaperTrailTrimCollaboratorMorehellip
ECM applications available in themarket
Maturity of OSS ECM in RSA and Skills availability National Internally Vendors (Local) Change management Departmental (ECM is not IT responsibility but a business imperative and supported by IT) Current vendors (Fear factor) Vendor Support post implementation
SITA Capacity and logistics
Key Challenges in OSS
Experience
Department of Environment and Tourism
Department of Transport Western Cape
Department of Minerals and Energy
the dme
Department of Health Western Cape
Strategic Partner
Closing
Great opportunity for people in information management profession and in particular records management to advance the most senior levels Make a positive difference in their organization in the
way information records and knowledge is managed Go from Records and Information Management
professional to a Strategic Information Management professional
hellip the platform is there
Thank You DankieSiyabongaKe a lebohaSiyathokoza
Rudie Bronkhorst
E-mail rbronkhorstdatacentrixcozaTel +27 (11) 461 2081Web wwwdatacentrixcoza
- Slide 1
- Table of Contents
- Objectives
- Origin of Recorded Information ndash Theory of Evolution
- The Current Situation
- Enterprise Content Management
- Corporate Corruption Misconduct hellipand Tragedy
- Arthur Andersenrsquos Houston Branch Office
- Post-Enron Legislative Factors - Sarbanes-Oxley Act of 2002
- Post 911 Legislative Factors ndash USA Patriot Act
- Paradigm Shifthellipas society is changing records management is fundamentally the same
- A Necessary Cultural and Paradigm Shifts - Collaboration and Partnerships with Core Enablers and Key Stakeholdershellip
- CapabilitySkills Direction
- Four Records Management Program Principles
- Elements and Skills Needed in the New Landscape
- Technology
- What is proprietary software
- What is Open Source Software
- Slide 19
- Slide 20
- Why are organisations using OSS
- Which governments are using OSS
- What is SA doing
- Slide 24
- Slide 25
- Slide 26
- Open Source in the ECM space
- Open source vs proprietary
- Open source pros
- Open source cons
- Be careful
- ECM applications available in the market
- Key Challenges in OSS
- Slide 34
- Closing
- Slide 36
-
Paradigm Shifthellipas society is changing records management is fundamentally the same A Records Management program still has the same fundamental
building blocks
PolicyRetention SchedulesVital Records Program
Disaster Recovery ProgramTrainingEducation Program
Awareness that the Records Management profession is a mix of risk-management function as well as an information management profession
New industry terms being coinedAssured Records Management Information Lifecycle ManagementStrategic Information Management
A Necessary Cultural and Paradigm Shifts - Collaboration and Partnerships with Core Enablers and Key Stakeholdershellip
Corporate Governance and Policy
Program Implementation Compliance and Risk
Management Awareness and Training Standardization Legal Audit Software Development
Records Management Program
Knowledge
Managem
e
nt
Info
rmat
ion
Tech
nolo
gy
Legal and
Compliance
Business Areas Core Enablers
Corpor
ate
Securit
yRisk
Manag
emen
t
CapabilitySkills Direction
CapabilitySkills
Strategic Records Management Servicesbull enterprise wide policy retention schedules and governance
Advisory Servicesbull Information Classification (taxonomymetadata)bull RM functionality system upgrades and data migration
Operations - Compliancebull Program audit bullDisposal management
Operations - Administrativebull Lab notebook management scanningindexing retrievalbullPaper archive and public releasebullIT support for RM software
Average Staff Size Direction
2-15
2-11
2-20
125-30
External Peer Benchmark Study My opinion
Four Records Management Program Principles
Structure that will support effective integration across the enterprise while allowing flexibility to meet unique divisional and countryregion specific needs
Policies and processes must ensure accountability within the operating divisions
A comprehensive education review and audit process implemented at multiple levels
A process for capturing lessons learned and best practices
bull All records are company assetsbull Actionable corporate policies with
clear divisional implementation directives and SOPrsquos
bull All divisions will review records at least annually according to approved retention schedules
bull Implement an audit process to ensure alignment with the program
All new or modified systems will incorporate RM requirements and functionality
Policies must include a section for data classification and access control allowing for flexibility to change security levels over time
Each division will remain the owner of the data in any system
All divisions will adopt archiving practices consistent with program requirements
All divisions will participate in the development and consistent implementation of data metadata and other similar standards for identifying storing and managing information
Standards
Information Technology
Governance Policy
Elements and Skills Needed in the New Landscape
Consulting skills to serve other corporate professionals as recognized and respected experts
Better understanding of the business in which the company is involved
Conduct program audits with a constructive and helpful attitude not an accusatory one
Participate and engage ldquocommunities of practicerdquo in solving problems
Develop more relevant and responsive services oriented to need of the company
Developing criteria for measuring information quality Understanding of systems and technologies Understanding of human behavior on how records are created
and share information
Technology
Platforms managing digital assets are available
bull Proprietary (OpenText IBM EMC etc)bull FOSS (Alfresco etc)
What is proprietary software
bull Proprietary softwarendash Developed by closed group companyndash Sold to clients ndash per user licensendash May not distribute copy or modifyndash No access to source codendash 15 ndash 20 maintenance fee to access
patches support
What is Open Source Software
bull So what is itndash Developed by group of geographically
distributed developers mostly for no payndash Usually free of licensing costndash Can be copied modified redistributed
incorporated in other OSS apps freely
What is Open Source Software
bull Is it freendash Of licensing costs Mostly yes but it
neednrsquot bendash Some vendors charge for distributing it
(like Redhat Linux)ndash Support training documentation usually
come at a price
What is Open Source Software
bull Is it Linux Is it Ubuntundash Linux is one of many 10rsquos of 1000rsquos OSS
appsndash On sourceforgenet there are 65000 apps
bull Is OSS competing with Microsoftndash Yes but not as its reason for existencendash Some OSS apps compete in the same
space as MS ndash Openoffice Linux Apache HTTP Server J2EE app servers etc
Why are organisations using OSS
bull Costndash TCO of OSS often lower than proprietaryndash Use of open standards allows broader
interoperabilityndash Stability amp security of OSS often greater than
proprietary softwarendash No vendor lock-in ndash can swap out OSS with
greater easendash Platform independencendash Access to sourcendash Ability to support internally
Which governments are using OSS
bull Some 170 governments (local and national) including 20 of the United States have formal OSS policies
bull South Africa has formalised its OSS position (wwwossgovza)
What is SA doing
bull Adopting a policy in whichndash Discrimination amp prejudice will be avoided
Choices made based on meritndash OSS amp proprietary software given equal
opportunityndash OSS preferable where the direct
advantages amp disadvantages of OSS amp PS are equally strong amp where circumstances
ndash Open standards will be a prerequisite for all software development
What is SA doing
bull Adopting a policy in whichndash Government will encourage partnerships
within the wider public sector the private sector civil society the rest of Africa amp globally to foster the utilisation of OSS
ndash SITA will provide leadership amp support for Government institutions
ndash OSS model will be adopted for development of Government systems amp such systems will be developed to run on OSS platforms
What is SA doing
bull Gov is already largest user of OSS in SAbull Northern Cape largest provincial user
of OSSbull Western Cape utilising OSS widelybull Various gov departments evaluating or
using OSS
What is SA doing
bull Recent launch of Impi Linux ndash SA own Linux distribution based on Debian amp distributed in multiple languages
bull Project Meraka ndash CSIR open source resource centre ndash support of Dept Science amp Tech amp Shuttleworth foundation
bull HP chooses open-source software for its Mogalakwena I-Community in the Limpopo province
Open Source in the ECM space
bull Taken serious now by Gartner and other analyst
bull Part of the evolution of FOSS to the Business Application layer
bull Already successfully implemented in some large enterprises ie Adobe etc
Open source vs proprietary
All software acquisition is risky Always consider
bull Acquisition cost - initial and ongoingbull Training costs - how much re-training is
neededbull Support costs - in-house or third partybull Interoperability - what else does it need to
work withbull Reliability and security - look at track recordhellipregardless of whether it is open source or
proprietaryCompeting solutions should be evaluated
on the same criteria
Open source pros
bull A ready made communitybull Community driven =
community servingbull No licence costsbull No vendor lock inbull Infinitely customizablebull Investment is typically in
training staff rather than a third party - staff development
Open source cons
bull Fear of no-one to blame bull No vendor guarantees bull Project folding is more common
than vendor foldingbull Open source may be
incompatible with other deployed software
bull Proprietary software is often more feature rich
bull Documentation quality is variable
Do Interface Standards Compress Pricing1048707 Hyundai amp Lamborghini both support same ldquointerface standardrdquo for layout of drivercontrols (steering wheel gas brake clutch gearshift turn signal speedometer tach)1048707 Hyundai has far greater financial muscle and low cost producer status versusLamborghini1048707 ldquoInterface standardrdquo is not ldquoimplementation standardrdquo (horsepower body stylingsound system seat fabric hellip)2006 Lamborghini Murcielago $279000 1988 Hyundai Excel $975
2006 Lamborghini Murcielago $279000 1988 Hyundai Excel $975
Be careful
OSS
Alfresco1048707 Categories CMS ECM1048707 Technologies Java JDBC MySQL Tomcat1048707 Licenses GPL
Knowledge Tree1048707 Categories ECM1048707 Technologies Java1048707 Licenses Eclipse Public Licenses LGPL
Nuxeo1048707 Categories CMS ECM1048707 Technologies Apache HTTP Server MySQLPHP1048707 Licenses GPL3Brazilian development toolMore hellip
Proprietary software
Open Text1048707 (Hummingbird and Livelink weremerged recently HummingbirdEnterprisetrade Rebranded toLivelink ECM ndash eDOCStrade)
IBM Content Manager1048707 (IBM has acquired Filenet but do not know about their plans wrt the two products)
DocumentumMicrosoft (Share point)VignettePaperTrailTrimCollaboratorMorehellip
ECM applications available in themarket
Maturity of OSS ECM in RSA and Skills availability National Internally Vendors (Local) Change management Departmental (ECM is not IT responsibility but a business imperative and supported by IT) Current vendors (Fear factor) Vendor Support post implementation
SITA Capacity and logistics
Key Challenges in OSS
Experience
Department of Environment and Tourism
Department of Transport Western Cape
Department of Minerals and Energy
the dme
Department of Health Western Cape
Strategic Partner
Closing
Great opportunity for people in information management profession and in particular records management to advance the most senior levels Make a positive difference in their organization in the
way information records and knowledge is managed Go from Records and Information Management
professional to a Strategic Information Management professional
hellip the platform is there
Thank You DankieSiyabongaKe a lebohaSiyathokoza
Rudie Bronkhorst
E-mail rbronkhorstdatacentrixcozaTel +27 (11) 461 2081Web wwwdatacentrixcoza
- Slide 1
- Table of Contents
- Objectives
- Origin of Recorded Information ndash Theory of Evolution
- The Current Situation
- Enterprise Content Management
- Corporate Corruption Misconduct hellipand Tragedy
- Arthur Andersenrsquos Houston Branch Office
- Post-Enron Legislative Factors - Sarbanes-Oxley Act of 2002
- Post 911 Legislative Factors ndash USA Patriot Act
- Paradigm Shifthellipas society is changing records management is fundamentally the same
- A Necessary Cultural and Paradigm Shifts - Collaboration and Partnerships with Core Enablers and Key Stakeholdershellip
- CapabilitySkills Direction
- Four Records Management Program Principles
- Elements and Skills Needed in the New Landscape
- Technology
- What is proprietary software
- What is Open Source Software
- Slide 19
- Slide 20
- Why are organisations using OSS
- Which governments are using OSS
- What is SA doing
- Slide 24
- Slide 25
- Slide 26
- Open Source in the ECM space
- Open source vs proprietary
- Open source pros
- Open source cons
- Be careful
- ECM applications available in the market
- Key Challenges in OSS
- Slide 34
- Closing
- Slide 36
-
A Necessary Cultural and Paradigm Shifts - Collaboration and Partnerships with Core Enablers and Key Stakeholdershellip
Corporate Governance and Policy
Program Implementation Compliance and Risk
Management Awareness and Training Standardization Legal Audit Software Development
Records Management Program
Knowledge
Managem
e
nt
Info
rmat
ion
Tech
nolo
gy
Legal and
Compliance
Business Areas Core Enablers
Corpor
ate
Securit
yRisk
Manag
emen
t
CapabilitySkills Direction
CapabilitySkills
Strategic Records Management Servicesbull enterprise wide policy retention schedules and governance
Advisory Servicesbull Information Classification (taxonomymetadata)bull RM functionality system upgrades and data migration
Operations - Compliancebull Program audit bullDisposal management
Operations - Administrativebull Lab notebook management scanningindexing retrievalbullPaper archive and public releasebullIT support for RM software
Average Staff Size Direction
2-15
2-11
2-20
125-30
External Peer Benchmark Study My opinion
Four Records Management Program Principles
Structure that will support effective integration across the enterprise while allowing flexibility to meet unique divisional and countryregion specific needs
Policies and processes must ensure accountability within the operating divisions
A comprehensive education review and audit process implemented at multiple levels
A process for capturing lessons learned and best practices
bull All records are company assetsbull Actionable corporate policies with
clear divisional implementation directives and SOPrsquos
bull All divisions will review records at least annually according to approved retention schedules
bull Implement an audit process to ensure alignment with the program
All new or modified systems will incorporate RM requirements and functionality
Policies must include a section for data classification and access control allowing for flexibility to change security levels over time
Each division will remain the owner of the data in any system
All divisions will adopt archiving practices consistent with program requirements
All divisions will participate in the development and consistent implementation of data metadata and other similar standards for identifying storing and managing information
Standards
Information Technology
Governance Policy
Elements and Skills Needed in the New Landscape
Consulting skills to serve other corporate professionals as recognized and respected experts
Better understanding of the business in which the company is involved
Conduct program audits with a constructive and helpful attitude not an accusatory one
Participate and engage ldquocommunities of practicerdquo in solving problems
Develop more relevant and responsive services oriented to need of the company
Developing criteria for measuring information quality Understanding of systems and technologies Understanding of human behavior on how records are created
and share information
Technology
Platforms managing digital assets are available
bull Proprietary (OpenText IBM EMC etc)bull FOSS (Alfresco etc)
What is proprietary software
bull Proprietary softwarendash Developed by closed group companyndash Sold to clients ndash per user licensendash May not distribute copy or modifyndash No access to source codendash 15 ndash 20 maintenance fee to access
patches support
What is Open Source Software
bull So what is itndash Developed by group of geographically
distributed developers mostly for no payndash Usually free of licensing costndash Can be copied modified redistributed
incorporated in other OSS apps freely
What is Open Source Software
bull Is it freendash Of licensing costs Mostly yes but it
neednrsquot bendash Some vendors charge for distributing it
(like Redhat Linux)ndash Support training documentation usually
come at a price
What is Open Source Software
bull Is it Linux Is it Ubuntundash Linux is one of many 10rsquos of 1000rsquos OSS
appsndash On sourceforgenet there are 65000 apps
bull Is OSS competing with Microsoftndash Yes but not as its reason for existencendash Some OSS apps compete in the same
space as MS ndash Openoffice Linux Apache HTTP Server J2EE app servers etc
Why are organisations using OSS
bull Costndash TCO of OSS often lower than proprietaryndash Use of open standards allows broader
interoperabilityndash Stability amp security of OSS often greater than
proprietary softwarendash No vendor lock-in ndash can swap out OSS with
greater easendash Platform independencendash Access to sourcendash Ability to support internally
Which governments are using OSS
bull Some 170 governments (local and national) including 20 of the United States have formal OSS policies
bull South Africa has formalised its OSS position (wwwossgovza)
What is SA doing
bull Adopting a policy in whichndash Discrimination amp prejudice will be avoided
Choices made based on meritndash OSS amp proprietary software given equal
opportunityndash OSS preferable where the direct
advantages amp disadvantages of OSS amp PS are equally strong amp where circumstances
ndash Open standards will be a prerequisite for all software development
What is SA doing
bull Adopting a policy in whichndash Government will encourage partnerships
within the wider public sector the private sector civil society the rest of Africa amp globally to foster the utilisation of OSS
ndash SITA will provide leadership amp support for Government institutions
ndash OSS model will be adopted for development of Government systems amp such systems will be developed to run on OSS platforms
What is SA doing
bull Gov is already largest user of OSS in SAbull Northern Cape largest provincial user
of OSSbull Western Cape utilising OSS widelybull Various gov departments evaluating or
using OSS
What is SA doing
bull Recent launch of Impi Linux ndash SA own Linux distribution based on Debian amp distributed in multiple languages
bull Project Meraka ndash CSIR open source resource centre ndash support of Dept Science amp Tech amp Shuttleworth foundation
bull HP chooses open-source software for its Mogalakwena I-Community in the Limpopo province
Open Source in the ECM space
bull Taken serious now by Gartner and other analyst
bull Part of the evolution of FOSS to the Business Application layer
bull Already successfully implemented in some large enterprises ie Adobe etc
Open source vs proprietary
All software acquisition is risky Always consider
bull Acquisition cost - initial and ongoingbull Training costs - how much re-training is
neededbull Support costs - in-house or third partybull Interoperability - what else does it need to
work withbull Reliability and security - look at track recordhellipregardless of whether it is open source or
proprietaryCompeting solutions should be evaluated
on the same criteria
Open source pros
bull A ready made communitybull Community driven =
community servingbull No licence costsbull No vendor lock inbull Infinitely customizablebull Investment is typically in
training staff rather than a third party - staff development
Open source cons
bull Fear of no-one to blame bull No vendor guarantees bull Project folding is more common
than vendor foldingbull Open source may be
incompatible with other deployed software
bull Proprietary software is often more feature rich
bull Documentation quality is variable
Do Interface Standards Compress Pricing1048707 Hyundai amp Lamborghini both support same ldquointerface standardrdquo for layout of drivercontrols (steering wheel gas brake clutch gearshift turn signal speedometer tach)1048707 Hyundai has far greater financial muscle and low cost producer status versusLamborghini1048707 ldquoInterface standardrdquo is not ldquoimplementation standardrdquo (horsepower body stylingsound system seat fabric hellip)2006 Lamborghini Murcielago $279000 1988 Hyundai Excel $975
2006 Lamborghini Murcielago $279000 1988 Hyundai Excel $975
Be careful
OSS
Alfresco1048707 Categories CMS ECM1048707 Technologies Java JDBC MySQL Tomcat1048707 Licenses GPL
Knowledge Tree1048707 Categories ECM1048707 Technologies Java1048707 Licenses Eclipse Public Licenses LGPL
Nuxeo1048707 Categories CMS ECM1048707 Technologies Apache HTTP Server MySQLPHP1048707 Licenses GPL3Brazilian development toolMore hellip
Proprietary software
Open Text1048707 (Hummingbird and Livelink weremerged recently HummingbirdEnterprisetrade Rebranded toLivelink ECM ndash eDOCStrade)
IBM Content Manager1048707 (IBM has acquired Filenet but do not know about their plans wrt the two products)
DocumentumMicrosoft (Share point)VignettePaperTrailTrimCollaboratorMorehellip
ECM applications available in themarket
Maturity of OSS ECM in RSA and Skills availability National Internally Vendors (Local) Change management Departmental (ECM is not IT responsibility but a business imperative and supported by IT) Current vendors (Fear factor) Vendor Support post implementation
SITA Capacity and logistics
Key Challenges in OSS
Experience
Department of Environment and Tourism
Department of Transport Western Cape
Department of Minerals and Energy
the dme
Department of Health Western Cape
Strategic Partner
Closing
Great opportunity for people in information management profession and in particular records management to advance the most senior levels Make a positive difference in their organization in the
way information records and knowledge is managed Go from Records and Information Management
professional to a Strategic Information Management professional
hellip the platform is there
Thank You DankieSiyabongaKe a lebohaSiyathokoza
Rudie Bronkhorst
E-mail rbronkhorstdatacentrixcozaTel +27 (11) 461 2081Web wwwdatacentrixcoza
- Slide 1
- Table of Contents
- Objectives
- Origin of Recorded Information ndash Theory of Evolution
- The Current Situation
- Enterprise Content Management
- Corporate Corruption Misconduct hellipand Tragedy
- Arthur Andersenrsquos Houston Branch Office
- Post-Enron Legislative Factors - Sarbanes-Oxley Act of 2002
- Post 911 Legislative Factors ndash USA Patriot Act
- Paradigm Shifthellipas society is changing records management is fundamentally the same
- A Necessary Cultural and Paradigm Shifts - Collaboration and Partnerships with Core Enablers and Key Stakeholdershellip
- CapabilitySkills Direction
- Four Records Management Program Principles
- Elements and Skills Needed in the New Landscape
- Technology
- What is proprietary software
- What is Open Source Software
- Slide 19
- Slide 20
- Why are organisations using OSS
- Which governments are using OSS
- What is SA doing
- Slide 24
- Slide 25
- Slide 26
- Open Source in the ECM space
- Open source vs proprietary
- Open source pros
- Open source cons
- Be careful
- ECM applications available in the market
- Key Challenges in OSS
- Slide 34
- Closing
- Slide 36
-
CapabilitySkills Direction
CapabilitySkills
Strategic Records Management Servicesbull enterprise wide policy retention schedules and governance
Advisory Servicesbull Information Classification (taxonomymetadata)bull RM functionality system upgrades and data migration
Operations - Compliancebull Program audit bullDisposal management
Operations - Administrativebull Lab notebook management scanningindexing retrievalbullPaper archive and public releasebullIT support for RM software
Average Staff Size Direction
2-15
2-11
2-20
125-30
External Peer Benchmark Study My opinion
Four Records Management Program Principles
Structure that will support effective integration across the enterprise while allowing flexibility to meet unique divisional and countryregion specific needs
Policies and processes must ensure accountability within the operating divisions
A comprehensive education review and audit process implemented at multiple levels
A process for capturing lessons learned and best practices
bull All records are company assetsbull Actionable corporate policies with
clear divisional implementation directives and SOPrsquos
bull All divisions will review records at least annually according to approved retention schedules
bull Implement an audit process to ensure alignment with the program
All new or modified systems will incorporate RM requirements and functionality
Policies must include a section for data classification and access control allowing for flexibility to change security levels over time
Each division will remain the owner of the data in any system
All divisions will adopt archiving practices consistent with program requirements
All divisions will participate in the development and consistent implementation of data metadata and other similar standards for identifying storing and managing information
Standards
Information Technology
Governance Policy
Elements and Skills Needed in the New Landscape
Consulting skills to serve other corporate professionals as recognized and respected experts
Better understanding of the business in which the company is involved
Conduct program audits with a constructive and helpful attitude not an accusatory one
Participate and engage ldquocommunities of practicerdquo in solving problems
Develop more relevant and responsive services oriented to need of the company
Developing criteria for measuring information quality Understanding of systems and technologies Understanding of human behavior on how records are created
and share information
Technology
Platforms managing digital assets are available
bull Proprietary (OpenText IBM EMC etc)bull FOSS (Alfresco etc)
What is proprietary software
bull Proprietary softwarendash Developed by closed group companyndash Sold to clients ndash per user licensendash May not distribute copy or modifyndash No access to source codendash 15 ndash 20 maintenance fee to access
patches support
What is Open Source Software
bull So what is itndash Developed by group of geographically
distributed developers mostly for no payndash Usually free of licensing costndash Can be copied modified redistributed
incorporated in other OSS apps freely
What is Open Source Software
bull Is it freendash Of licensing costs Mostly yes but it
neednrsquot bendash Some vendors charge for distributing it
(like Redhat Linux)ndash Support training documentation usually
come at a price
What is Open Source Software
bull Is it Linux Is it Ubuntundash Linux is one of many 10rsquos of 1000rsquos OSS
appsndash On sourceforgenet there are 65000 apps
bull Is OSS competing with Microsoftndash Yes but not as its reason for existencendash Some OSS apps compete in the same
space as MS ndash Openoffice Linux Apache HTTP Server J2EE app servers etc
Why are organisations using OSS
bull Costndash TCO of OSS often lower than proprietaryndash Use of open standards allows broader
interoperabilityndash Stability amp security of OSS often greater than
proprietary softwarendash No vendor lock-in ndash can swap out OSS with
greater easendash Platform independencendash Access to sourcendash Ability to support internally
Which governments are using OSS
bull Some 170 governments (local and national) including 20 of the United States have formal OSS policies
bull South Africa has formalised its OSS position (wwwossgovza)
What is SA doing
bull Adopting a policy in whichndash Discrimination amp prejudice will be avoided
Choices made based on meritndash OSS amp proprietary software given equal
opportunityndash OSS preferable where the direct
advantages amp disadvantages of OSS amp PS are equally strong amp where circumstances
ndash Open standards will be a prerequisite for all software development
What is SA doing
bull Adopting a policy in whichndash Government will encourage partnerships
within the wider public sector the private sector civil society the rest of Africa amp globally to foster the utilisation of OSS
ndash SITA will provide leadership amp support for Government institutions
ndash OSS model will be adopted for development of Government systems amp such systems will be developed to run on OSS platforms
What is SA doing
bull Gov is already largest user of OSS in SAbull Northern Cape largest provincial user
of OSSbull Western Cape utilising OSS widelybull Various gov departments evaluating or
using OSS
What is SA doing
bull Recent launch of Impi Linux ndash SA own Linux distribution based on Debian amp distributed in multiple languages
bull Project Meraka ndash CSIR open source resource centre ndash support of Dept Science amp Tech amp Shuttleworth foundation
bull HP chooses open-source software for its Mogalakwena I-Community in the Limpopo province
Open Source in the ECM space
bull Taken serious now by Gartner and other analyst
bull Part of the evolution of FOSS to the Business Application layer
bull Already successfully implemented in some large enterprises ie Adobe etc
Open source vs proprietary
All software acquisition is risky Always consider
bull Acquisition cost - initial and ongoingbull Training costs - how much re-training is
neededbull Support costs - in-house or third partybull Interoperability - what else does it need to
work withbull Reliability and security - look at track recordhellipregardless of whether it is open source or
proprietaryCompeting solutions should be evaluated
on the same criteria
Open source pros
bull A ready made communitybull Community driven =
community servingbull No licence costsbull No vendor lock inbull Infinitely customizablebull Investment is typically in
training staff rather than a third party - staff development
Open source cons
bull Fear of no-one to blame bull No vendor guarantees bull Project folding is more common
than vendor foldingbull Open source may be
incompatible with other deployed software
bull Proprietary software is often more feature rich
bull Documentation quality is variable
Do Interface Standards Compress Pricing1048707 Hyundai amp Lamborghini both support same ldquointerface standardrdquo for layout of drivercontrols (steering wheel gas brake clutch gearshift turn signal speedometer tach)1048707 Hyundai has far greater financial muscle and low cost producer status versusLamborghini1048707 ldquoInterface standardrdquo is not ldquoimplementation standardrdquo (horsepower body stylingsound system seat fabric hellip)2006 Lamborghini Murcielago $279000 1988 Hyundai Excel $975
2006 Lamborghini Murcielago $279000 1988 Hyundai Excel $975
Be careful
OSS
Alfresco1048707 Categories CMS ECM1048707 Technologies Java JDBC MySQL Tomcat1048707 Licenses GPL
Knowledge Tree1048707 Categories ECM1048707 Technologies Java1048707 Licenses Eclipse Public Licenses LGPL
Nuxeo1048707 Categories CMS ECM1048707 Technologies Apache HTTP Server MySQLPHP1048707 Licenses GPL3Brazilian development toolMore hellip
Proprietary software
Open Text1048707 (Hummingbird and Livelink weremerged recently HummingbirdEnterprisetrade Rebranded toLivelink ECM ndash eDOCStrade)
IBM Content Manager1048707 (IBM has acquired Filenet but do not know about their plans wrt the two products)
DocumentumMicrosoft (Share point)VignettePaperTrailTrimCollaboratorMorehellip
ECM applications available in themarket
Maturity of OSS ECM in RSA and Skills availability National Internally Vendors (Local) Change management Departmental (ECM is not IT responsibility but a business imperative and supported by IT) Current vendors (Fear factor) Vendor Support post implementation
SITA Capacity and logistics
Key Challenges in OSS
Experience
Department of Environment and Tourism
Department of Transport Western Cape
Department of Minerals and Energy
the dme
Department of Health Western Cape
Strategic Partner
Closing
Great opportunity for people in information management profession and in particular records management to advance the most senior levels Make a positive difference in their organization in the
way information records and knowledge is managed Go from Records and Information Management
professional to a Strategic Information Management professional
hellip the platform is there
Thank You DankieSiyabongaKe a lebohaSiyathokoza
Rudie Bronkhorst
E-mail rbronkhorstdatacentrixcozaTel +27 (11) 461 2081Web wwwdatacentrixcoza
- Slide 1
- Table of Contents
- Objectives
- Origin of Recorded Information ndash Theory of Evolution
- The Current Situation
- Enterprise Content Management
- Corporate Corruption Misconduct hellipand Tragedy
- Arthur Andersenrsquos Houston Branch Office
- Post-Enron Legislative Factors - Sarbanes-Oxley Act of 2002
- Post 911 Legislative Factors ndash USA Patriot Act
- Paradigm Shifthellipas society is changing records management is fundamentally the same
- A Necessary Cultural and Paradigm Shifts - Collaboration and Partnerships with Core Enablers and Key Stakeholdershellip
- CapabilitySkills Direction
- Four Records Management Program Principles
- Elements and Skills Needed in the New Landscape
- Technology
- What is proprietary software
- What is Open Source Software
- Slide 19
- Slide 20
- Why are organisations using OSS
- Which governments are using OSS
- What is SA doing
- Slide 24
- Slide 25
- Slide 26
- Open Source in the ECM space
- Open source vs proprietary
- Open source pros
- Open source cons
- Be careful
- ECM applications available in the market
- Key Challenges in OSS
- Slide 34
- Closing
- Slide 36
-
Four Records Management Program Principles
Structure that will support effective integration across the enterprise while allowing flexibility to meet unique divisional and countryregion specific needs
Policies and processes must ensure accountability within the operating divisions
A comprehensive education review and audit process implemented at multiple levels
A process for capturing lessons learned and best practices
bull All records are company assetsbull Actionable corporate policies with
clear divisional implementation directives and SOPrsquos
bull All divisions will review records at least annually according to approved retention schedules
bull Implement an audit process to ensure alignment with the program
All new or modified systems will incorporate RM requirements and functionality
Policies must include a section for data classification and access control allowing for flexibility to change security levels over time
Each division will remain the owner of the data in any system
All divisions will adopt archiving practices consistent with program requirements
All divisions will participate in the development and consistent implementation of data metadata and other similar standards for identifying storing and managing information
Standards
Information Technology
Governance Policy
Elements and Skills Needed in the New Landscape
Consulting skills to serve other corporate professionals as recognized and respected experts
Better understanding of the business in which the company is involved
Conduct program audits with a constructive and helpful attitude not an accusatory one
Participate and engage ldquocommunities of practicerdquo in solving problems
Develop more relevant and responsive services oriented to need of the company
Developing criteria for measuring information quality Understanding of systems and technologies Understanding of human behavior on how records are created
and share information
Technology
Platforms managing digital assets are available
bull Proprietary (OpenText IBM EMC etc)bull FOSS (Alfresco etc)
What is proprietary software
bull Proprietary softwarendash Developed by closed group companyndash Sold to clients ndash per user licensendash May not distribute copy or modifyndash No access to source codendash 15 ndash 20 maintenance fee to access
patches support
What is Open Source Software
bull So what is itndash Developed by group of geographically
distributed developers mostly for no payndash Usually free of licensing costndash Can be copied modified redistributed
incorporated in other OSS apps freely
What is Open Source Software
bull Is it freendash Of licensing costs Mostly yes but it
neednrsquot bendash Some vendors charge for distributing it
(like Redhat Linux)ndash Support training documentation usually
come at a price
What is Open Source Software
bull Is it Linux Is it Ubuntundash Linux is one of many 10rsquos of 1000rsquos OSS
appsndash On sourceforgenet there are 65000 apps
bull Is OSS competing with Microsoftndash Yes but not as its reason for existencendash Some OSS apps compete in the same
space as MS ndash Openoffice Linux Apache HTTP Server J2EE app servers etc
Why are organisations using OSS
bull Costndash TCO of OSS often lower than proprietaryndash Use of open standards allows broader
interoperabilityndash Stability amp security of OSS often greater than
proprietary softwarendash No vendor lock-in ndash can swap out OSS with
greater easendash Platform independencendash Access to sourcendash Ability to support internally
Which governments are using OSS
bull Some 170 governments (local and national) including 20 of the United States have formal OSS policies
bull South Africa has formalised its OSS position (wwwossgovza)
What is SA doing
bull Adopting a policy in whichndash Discrimination amp prejudice will be avoided
Choices made based on meritndash OSS amp proprietary software given equal
opportunityndash OSS preferable where the direct
advantages amp disadvantages of OSS amp PS are equally strong amp where circumstances
ndash Open standards will be a prerequisite for all software development
What is SA doing
bull Adopting a policy in whichndash Government will encourage partnerships
within the wider public sector the private sector civil society the rest of Africa amp globally to foster the utilisation of OSS
ndash SITA will provide leadership amp support for Government institutions
ndash OSS model will be adopted for development of Government systems amp such systems will be developed to run on OSS platforms
What is SA doing
bull Gov is already largest user of OSS in SAbull Northern Cape largest provincial user
of OSSbull Western Cape utilising OSS widelybull Various gov departments evaluating or
using OSS
What is SA doing
bull Recent launch of Impi Linux ndash SA own Linux distribution based on Debian amp distributed in multiple languages
bull Project Meraka ndash CSIR open source resource centre ndash support of Dept Science amp Tech amp Shuttleworth foundation
bull HP chooses open-source software for its Mogalakwena I-Community in the Limpopo province
Open Source in the ECM space
bull Taken serious now by Gartner and other analyst
bull Part of the evolution of FOSS to the Business Application layer
bull Already successfully implemented in some large enterprises ie Adobe etc
Open source vs proprietary
All software acquisition is risky Always consider
bull Acquisition cost - initial and ongoingbull Training costs - how much re-training is
neededbull Support costs - in-house or third partybull Interoperability - what else does it need to
work withbull Reliability and security - look at track recordhellipregardless of whether it is open source or
proprietaryCompeting solutions should be evaluated
on the same criteria
Open source pros
bull A ready made communitybull Community driven =
community servingbull No licence costsbull No vendor lock inbull Infinitely customizablebull Investment is typically in
training staff rather than a third party - staff development
Open source cons
bull Fear of no-one to blame bull No vendor guarantees bull Project folding is more common
than vendor foldingbull Open source may be
incompatible with other deployed software
bull Proprietary software is often more feature rich
bull Documentation quality is variable
Do Interface Standards Compress Pricing1048707 Hyundai amp Lamborghini both support same ldquointerface standardrdquo for layout of drivercontrols (steering wheel gas brake clutch gearshift turn signal speedometer tach)1048707 Hyundai has far greater financial muscle and low cost producer status versusLamborghini1048707 ldquoInterface standardrdquo is not ldquoimplementation standardrdquo (horsepower body stylingsound system seat fabric hellip)2006 Lamborghini Murcielago $279000 1988 Hyundai Excel $975
2006 Lamborghini Murcielago $279000 1988 Hyundai Excel $975
Be careful
OSS
Alfresco1048707 Categories CMS ECM1048707 Technologies Java JDBC MySQL Tomcat1048707 Licenses GPL
Knowledge Tree1048707 Categories ECM1048707 Technologies Java1048707 Licenses Eclipse Public Licenses LGPL
Nuxeo1048707 Categories CMS ECM1048707 Technologies Apache HTTP Server MySQLPHP1048707 Licenses GPL3Brazilian development toolMore hellip
Proprietary software
Open Text1048707 (Hummingbird and Livelink weremerged recently HummingbirdEnterprisetrade Rebranded toLivelink ECM ndash eDOCStrade)
IBM Content Manager1048707 (IBM has acquired Filenet but do not know about their plans wrt the two products)
DocumentumMicrosoft (Share point)VignettePaperTrailTrimCollaboratorMorehellip
ECM applications available in themarket
Maturity of OSS ECM in RSA and Skills availability National Internally Vendors (Local) Change management Departmental (ECM is not IT responsibility but a business imperative and supported by IT) Current vendors (Fear factor) Vendor Support post implementation
SITA Capacity and logistics
Key Challenges in OSS
Experience
Department of Environment and Tourism
Department of Transport Western Cape
Department of Minerals and Energy
the dme
Department of Health Western Cape
Strategic Partner
Closing
Great opportunity for people in information management profession and in particular records management to advance the most senior levels Make a positive difference in their organization in the
way information records and knowledge is managed Go from Records and Information Management
professional to a Strategic Information Management professional
hellip the platform is there
Thank You DankieSiyabongaKe a lebohaSiyathokoza
Rudie Bronkhorst
E-mail rbronkhorstdatacentrixcozaTel +27 (11) 461 2081Web wwwdatacentrixcoza
- Slide 1
- Table of Contents
- Objectives
- Origin of Recorded Information ndash Theory of Evolution
- The Current Situation
- Enterprise Content Management
- Corporate Corruption Misconduct hellipand Tragedy
- Arthur Andersenrsquos Houston Branch Office
- Post-Enron Legislative Factors - Sarbanes-Oxley Act of 2002
- Post 911 Legislative Factors ndash USA Patriot Act
- Paradigm Shifthellipas society is changing records management is fundamentally the same
- A Necessary Cultural and Paradigm Shifts - Collaboration and Partnerships with Core Enablers and Key Stakeholdershellip
- CapabilitySkills Direction
- Four Records Management Program Principles
- Elements and Skills Needed in the New Landscape
- Technology
- What is proprietary software
- What is Open Source Software
- Slide 19
- Slide 20
- Why are organisations using OSS
- Which governments are using OSS
- What is SA doing
- Slide 24
- Slide 25
- Slide 26
- Open Source in the ECM space
- Open source vs proprietary
- Open source pros
- Open source cons
- Be careful
- ECM applications available in the market
- Key Challenges in OSS
- Slide 34
- Closing
- Slide 36
-
Elements and Skills Needed in the New Landscape
Consulting skills to serve other corporate professionals as recognized and respected experts
Better understanding of the business in which the company is involved
Conduct program audits with a constructive and helpful attitude not an accusatory one
Participate and engage ldquocommunities of practicerdquo in solving problems
Develop more relevant and responsive services oriented to need of the company
Developing criteria for measuring information quality Understanding of systems and technologies Understanding of human behavior on how records are created
and share information
Technology
Platforms managing digital assets are available
bull Proprietary (OpenText IBM EMC etc)bull FOSS (Alfresco etc)
What is proprietary software
bull Proprietary softwarendash Developed by closed group companyndash Sold to clients ndash per user licensendash May not distribute copy or modifyndash No access to source codendash 15 ndash 20 maintenance fee to access
patches support
What is Open Source Software
bull So what is itndash Developed by group of geographically
distributed developers mostly for no payndash Usually free of licensing costndash Can be copied modified redistributed
incorporated in other OSS apps freely
What is Open Source Software
bull Is it freendash Of licensing costs Mostly yes but it
neednrsquot bendash Some vendors charge for distributing it
(like Redhat Linux)ndash Support training documentation usually
come at a price
What is Open Source Software
bull Is it Linux Is it Ubuntundash Linux is one of many 10rsquos of 1000rsquos OSS
appsndash On sourceforgenet there are 65000 apps
bull Is OSS competing with Microsoftndash Yes but not as its reason for existencendash Some OSS apps compete in the same
space as MS ndash Openoffice Linux Apache HTTP Server J2EE app servers etc
Why are organisations using OSS
bull Costndash TCO of OSS often lower than proprietaryndash Use of open standards allows broader
interoperabilityndash Stability amp security of OSS often greater than
proprietary softwarendash No vendor lock-in ndash can swap out OSS with
greater easendash Platform independencendash Access to sourcendash Ability to support internally
Which governments are using OSS
bull Some 170 governments (local and national) including 20 of the United States have formal OSS policies
bull South Africa has formalised its OSS position (wwwossgovza)
What is SA doing
bull Adopting a policy in whichndash Discrimination amp prejudice will be avoided
Choices made based on meritndash OSS amp proprietary software given equal
opportunityndash OSS preferable where the direct
advantages amp disadvantages of OSS amp PS are equally strong amp where circumstances
ndash Open standards will be a prerequisite for all software development
What is SA doing
bull Adopting a policy in whichndash Government will encourage partnerships
within the wider public sector the private sector civil society the rest of Africa amp globally to foster the utilisation of OSS
ndash SITA will provide leadership amp support for Government institutions
ndash OSS model will be adopted for development of Government systems amp such systems will be developed to run on OSS platforms
What is SA doing
bull Gov is already largest user of OSS in SAbull Northern Cape largest provincial user
of OSSbull Western Cape utilising OSS widelybull Various gov departments evaluating or
using OSS
What is SA doing
bull Recent launch of Impi Linux ndash SA own Linux distribution based on Debian amp distributed in multiple languages
bull Project Meraka ndash CSIR open source resource centre ndash support of Dept Science amp Tech amp Shuttleworth foundation
bull HP chooses open-source software for its Mogalakwena I-Community in the Limpopo province
Open Source in the ECM space
bull Taken serious now by Gartner and other analyst
bull Part of the evolution of FOSS to the Business Application layer
bull Already successfully implemented in some large enterprises ie Adobe etc
Open source vs proprietary
All software acquisition is risky Always consider
bull Acquisition cost - initial and ongoingbull Training costs - how much re-training is
neededbull Support costs - in-house or third partybull Interoperability - what else does it need to
work withbull Reliability and security - look at track recordhellipregardless of whether it is open source or
proprietaryCompeting solutions should be evaluated
on the same criteria
Open source pros
bull A ready made communitybull Community driven =
community servingbull No licence costsbull No vendor lock inbull Infinitely customizablebull Investment is typically in
training staff rather than a third party - staff development
Open source cons
bull Fear of no-one to blame bull No vendor guarantees bull Project folding is more common
than vendor foldingbull Open source may be
incompatible with other deployed software
bull Proprietary software is often more feature rich
bull Documentation quality is variable
Do Interface Standards Compress Pricing1048707 Hyundai amp Lamborghini both support same ldquointerface standardrdquo for layout of drivercontrols (steering wheel gas brake clutch gearshift turn signal speedometer tach)1048707 Hyundai has far greater financial muscle and low cost producer status versusLamborghini1048707 ldquoInterface standardrdquo is not ldquoimplementation standardrdquo (horsepower body stylingsound system seat fabric hellip)2006 Lamborghini Murcielago $279000 1988 Hyundai Excel $975
2006 Lamborghini Murcielago $279000 1988 Hyundai Excel $975
Be careful
OSS
Alfresco1048707 Categories CMS ECM1048707 Technologies Java JDBC MySQL Tomcat1048707 Licenses GPL
Knowledge Tree1048707 Categories ECM1048707 Technologies Java1048707 Licenses Eclipse Public Licenses LGPL
Nuxeo1048707 Categories CMS ECM1048707 Technologies Apache HTTP Server MySQLPHP1048707 Licenses GPL3Brazilian development toolMore hellip
Proprietary software
Open Text1048707 (Hummingbird and Livelink weremerged recently HummingbirdEnterprisetrade Rebranded toLivelink ECM ndash eDOCStrade)
IBM Content Manager1048707 (IBM has acquired Filenet but do not know about their plans wrt the two products)
DocumentumMicrosoft (Share point)VignettePaperTrailTrimCollaboratorMorehellip
ECM applications available in themarket
Maturity of OSS ECM in RSA and Skills availability National Internally Vendors (Local) Change management Departmental (ECM is not IT responsibility but a business imperative and supported by IT) Current vendors (Fear factor) Vendor Support post implementation
SITA Capacity and logistics
Key Challenges in OSS
Experience
Department of Environment and Tourism
Department of Transport Western Cape
Department of Minerals and Energy
the dme
Department of Health Western Cape
Strategic Partner
Closing
Great opportunity for people in information management profession and in particular records management to advance the most senior levels Make a positive difference in their organization in the
way information records and knowledge is managed Go from Records and Information Management
professional to a Strategic Information Management professional
hellip the platform is there
Thank You DankieSiyabongaKe a lebohaSiyathokoza
Rudie Bronkhorst
E-mail rbronkhorstdatacentrixcozaTel +27 (11) 461 2081Web wwwdatacentrixcoza
- Slide 1
- Table of Contents
- Objectives
- Origin of Recorded Information ndash Theory of Evolution
- The Current Situation
- Enterprise Content Management
- Corporate Corruption Misconduct hellipand Tragedy
- Arthur Andersenrsquos Houston Branch Office
- Post-Enron Legislative Factors - Sarbanes-Oxley Act of 2002
- Post 911 Legislative Factors ndash USA Patriot Act
- Paradigm Shifthellipas society is changing records management is fundamentally the same
- A Necessary Cultural and Paradigm Shifts - Collaboration and Partnerships with Core Enablers and Key Stakeholdershellip
- CapabilitySkills Direction
- Four Records Management Program Principles
- Elements and Skills Needed in the New Landscape
- Technology
- What is proprietary software
- What is Open Source Software
- Slide 19
- Slide 20
- Why are organisations using OSS
- Which governments are using OSS
- What is SA doing
- Slide 24
- Slide 25
- Slide 26
- Open Source in the ECM space
- Open source vs proprietary
- Open source pros
- Open source cons
- Be careful
- ECM applications available in the market
- Key Challenges in OSS
- Slide 34
- Closing
- Slide 36
-
Technology
Platforms managing digital assets are available
bull Proprietary (OpenText IBM EMC etc)bull FOSS (Alfresco etc)
What is proprietary software
bull Proprietary softwarendash Developed by closed group companyndash Sold to clients ndash per user licensendash May not distribute copy or modifyndash No access to source codendash 15 ndash 20 maintenance fee to access
patches support
What is Open Source Software
bull So what is itndash Developed by group of geographically
distributed developers mostly for no payndash Usually free of licensing costndash Can be copied modified redistributed
incorporated in other OSS apps freely
What is Open Source Software
bull Is it freendash Of licensing costs Mostly yes but it
neednrsquot bendash Some vendors charge for distributing it
(like Redhat Linux)ndash Support training documentation usually
come at a price
What is Open Source Software
bull Is it Linux Is it Ubuntundash Linux is one of many 10rsquos of 1000rsquos OSS
appsndash On sourceforgenet there are 65000 apps
bull Is OSS competing with Microsoftndash Yes but not as its reason for existencendash Some OSS apps compete in the same
space as MS ndash Openoffice Linux Apache HTTP Server J2EE app servers etc
Why are organisations using OSS
bull Costndash TCO of OSS often lower than proprietaryndash Use of open standards allows broader
interoperabilityndash Stability amp security of OSS often greater than
proprietary softwarendash No vendor lock-in ndash can swap out OSS with
greater easendash Platform independencendash Access to sourcendash Ability to support internally
Which governments are using OSS
bull Some 170 governments (local and national) including 20 of the United States have formal OSS policies
bull South Africa has formalised its OSS position (wwwossgovza)
What is SA doing
bull Adopting a policy in whichndash Discrimination amp prejudice will be avoided
Choices made based on meritndash OSS amp proprietary software given equal
opportunityndash OSS preferable where the direct
advantages amp disadvantages of OSS amp PS are equally strong amp where circumstances
ndash Open standards will be a prerequisite for all software development
What is SA doing
bull Adopting a policy in whichndash Government will encourage partnerships
within the wider public sector the private sector civil society the rest of Africa amp globally to foster the utilisation of OSS
ndash SITA will provide leadership amp support for Government institutions
ndash OSS model will be adopted for development of Government systems amp such systems will be developed to run on OSS platforms
What is SA doing
bull Gov is already largest user of OSS in SAbull Northern Cape largest provincial user
of OSSbull Western Cape utilising OSS widelybull Various gov departments evaluating or
using OSS
What is SA doing
bull Recent launch of Impi Linux ndash SA own Linux distribution based on Debian amp distributed in multiple languages
bull Project Meraka ndash CSIR open source resource centre ndash support of Dept Science amp Tech amp Shuttleworth foundation
bull HP chooses open-source software for its Mogalakwena I-Community in the Limpopo province
Open Source in the ECM space
bull Taken serious now by Gartner and other analyst
bull Part of the evolution of FOSS to the Business Application layer
bull Already successfully implemented in some large enterprises ie Adobe etc
Open source vs proprietary
All software acquisition is risky Always consider
bull Acquisition cost - initial and ongoingbull Training costs - how much re-training is
neededbull Support costs - in-house or third partybull Interoperability - what else does it need to
work withbull Reliability and security - look at track recordhellipregardless of whether it is open source or
proprietaryCompeting solutions should be evaluated
on the same criteria
Open source pros
bull A ready made communitybull Community driven =
community servingbull No licence costsbull No vendor lock inbull Infinitely customizablebull Investment is typically in
training staff rather than a third party - staff development
Open source cons
bull Fear of no-one to blame bull No vendor guarantees bull Project folding is more common
than vendor foldingbull Open source may be
incompatible with other deployed software
bull Proprietary software is often more feature rich
bull Documentation quality is variable
Do Interface Standards Compress Pricing1048707 Hyundai amp Lamborghini both support same ldquointerface standardrdquo for layout of drivercontrols (steering wheel gas brake clutch gearshift turn signal speedometer tach)1048707 Hyundai has far greater financial muscle and low cost producer status versusLamborghini1048707 ldquoInterface standardrdquo is not ldquoimplementation standardrdquo (horsepower body stylingsound system seat fabric hellip)2006 Lamborghini Murcielago $279000 1988 Hyundai Excel $975
2006 Lamborghini Murcielago $279000 1988 Hyundai Excel $975
Be careful
OSS
Alfresco1048707 Categories CMS ECM1048707 Technologies Java JDBC MySQL Tomcat1048707 Licenses GPL
Knowledge Tree1048707 Categories ECM1048707 Technologies Java1048707 Licenses Eclipse Public Licenses LGPL
Nuxeo1048707 Categories CMS ECM1048707 Technologies Apache HTTP Server MySQLPHP1048707 Licenses GPL3Brazilian development toolMore hellip
Proprietary software
Open Text1048707 (Hummingbird and Livelink weremerged recently HummingbirdEnterprisetrade Rebranded toLivelink ECM ndash eDOCStrade)
IBM Content Manager1048707 (IBM has acquired Filenet but do not know about their plans wrt the two products)
DocumentumMicrosoft (Share point)VignettePaperTrailTrimCollaboratorMorehellip
ECM applications available in themarket
Maturity of OSS ECM in RSA and Skills availability National Internally Vendors (Local) Change management Departmental (ECM is not IT responsibility but a business imperative and supported by IT) Current vendors (Fear factor) Vendor Support post implementation
SITA Capacity and logistics
Key Challenges in OSS
Experience
Department of Environment and Tourism
Department of Transport Western Cape
Department of Minerals and Energy
the dme
Department of Health Western Cape
Strategic Partner
Closing
Great opportunity for people in information management profession and in particular records management to advance the most senior levels Make a positive difference in their organization in the
way information records and knowledge is managed Go from Records and Information Management
professional to a Strategic Information Management professional
hellip the platform is there
Thank You DankieSiyabongaKe a lebohaSiyathokoza
Rudie Bronkhorst
E-mail rbronkhorstdatacentrixcozaTel +27 (11) 461 2081Web wwwdatacentrixcoza
- Slide 1
- Table of Contents
- Objectives
- Origin of Recorded Information ndash Theory of Evolution
- The Current Situation
- Enterprise Content Management
- Corporate Corruption Misconduct hellipand Tragedy
- Arthur Andersenrsquos Houston Branch Office
- Post-Enron Legislative Factors - Sarbanes-Oxley Act of 2002
- Post 911 Legislative Factors ndash USA Patriot Act
- Paradigm Shifthellipas society is changing records management is fundamentally the same
- A Necessary Cultural and Paradigm Shifts - Collaboration and Partnerships with Core Enablers and Key Stakeholdershellip
- CapabilitySkills Direction
- Four Records Management Program Principles
- Elements and Skills Needed in the New Landscape
- Technology
- What is proprietary software
- What is Open Source Software
- Slide 19
- Slide 20
- Why are organisations using OSS
- Which governments are using OSS
- What is SA doing
- Slide 24
- Slide 25
- Slide 26
- Open Source in the ECM space
- Open source vs proprietary
- Open source pros
- Open source cons
- Be careful
- ECM applications available in the market
- Key Challenges in OSS
- Slide 34
- Closing
- Slide 36
-
What is proprietary software
bull Proprietary softwarendash Developed by closed group companyndash Sold to clients ndash per user licensendash May not distribute copy or modifyndash No access to source codendash 15 ndash 20 maintenance fee to access
patches support
What is Open Source Software
bull So what is itndash Developed by group of geographically
distributed developers mostly for no payndash Usually free of licensing costndash Can be copied modified redistributed
incorporated in other OSS apps freely
What is Open Source Software
bull Is it freendash Of licensing costs Mostly yes but it
neednrsquot bendash Some vendors charge for distributing it
(like Redhat Linux)ndash Support training documentation usually
come at a price
What is Open Source Software
bull Is it Linux Is it Ubuntundash Linux is one of many 10rsquos of 1000rsquos OSS
appsndash On sourceforgenet there are 65000 apps
bull Is OSS competing with Microsoftndash Yes but not as its reason for existencendash Some OSS apps compete in the same
space as MS ndash Openoffice Linux Apache HTTP Server J2EE app servers etc
Why are organisations using OSS
bull Costndash TCO of OSS often lower than proprietaryndash Use of open standards allows broader
interoperabilityndash Stability amp security of OSS often greater than
proprietary softwarendash No vendor lock-in ndash can swap out OSS with
greater easendash Platform independencendash Access to sourcendash Ability to support internally
Which governments are using OSS
bull Some 170 governments (local and national) including 20 of the United States have formal OSS policies
bull South Africa has formalised its OSS position (wwwossgovza)
What is SA doing
bull Adopting a policy in whichndash Discrimination amp prejudice will be avoided
Choices made based on meritndash OSS amp proprietary software given equal
opportunityndash OSS preferable where the direct
advantages amp disadvantages of OSS amp PS are equally strong amp where circumstances
ndash Open standards will be a prerequisite for all software development
What is SA doing
bull Adopting a policy in whichndash Government will encourage partnerships
within the wider public sector the private sector civil society the rest of Africa amp globally to foster the utilisation of OSS
ndash SITA will provide leadership amp support for Government institutions
ndash OSS model will be adopted for development of Government systems amp such systems will be developed to run on OSS platforms
What is SA doing
bull Gov is already largest user of OSS in SAbull Northern Cape largest provincial user
of OSSbull Western Cape utilising OSS widelybull Various gov departments evaluating or
using OSS
What is SA doing
bull Recent launch of Impi Linux ndash SA own Linux distribution based on Debian amp distributed in multiple languages
bull Project Meraka ndash CSIR open source resource centre ndash support of Dept Science amp Tech amp Shuttleworth foundation
bull HP chooses open-source software for its Mogalakwena I-Community in the Limpopo province
Open Source in the ECM space
bull Taken serious now by Gartner and other analyst
bull Part of the evolution of FOSS to the Business Application layer
bull Already successfully implemented in some large enterprises ie Adobe etc
Open source vs proprietary
All software acquisition is risky Always consider
bull Acquisition cost - initial and ongoingbull Training costs - how much re-training is
neededbull Support costs - in-house or third partybull Interoperability - what else does it need to
work withbull Reliability and security - look at track recordhellipregardless of whether it is open source or
proprietaryCompeting solutions should be evaluated
on the same criteria
Open source pros
bull A ready made communitybull Community driven =
community servingbull No licence costsbull No vendor lock inbull Infinitely customizablebull Investment is typically in
training staff rather than a third party - staff development
Open source cons
bull Fear of no-one to blame bull No vendor guarantees bull Project folding is more common
than vendor foldingbull Open source may be
incompatible with other deployed software
bull Proprietary software is often more feature rich
bull Documentation quality is variable
Do Interface Standards Compress Pricing1048707 Hyundai amp Lamborghini both support same ldquointerface standardrdquo for layout of drivercontrols (steering wheel gas brake clutch gearshift turn signal speedometer tach)1048707 Hyundai has far greater financial muscle and low cost producer status versusLamborghini1048707 ldquoInterface standardrdquo is not ldquoimplementation standardrdquo (horsepower body stylingsound system seat fabric hellip)2006 Lamborghini Murcielago $279000 1988 Hyundai Excel $975
2006 Lamborghini Murcielago $279000 1988 Hyundai Excel $975
Be careful
OSS
Alfresco1048707 Categories CMS ECM1048707 Technologies Java JDBC MySQL Tomcat1048707 Licenses GPL
Knowledge Tree1048707 Categories ECM1048707 Technologies Java1048707 Licenses Eclipse Public Licenses LGPL
Nuxeo1048707 Categories CMS ECM1048707 Technologies Apache HTTP Server MySQLPHP1048707 Licenses GPL3Brazilian development toolMore hellip
Proprietary software
Open Text1048707 (Hummingbird and Livelink weremerged recently HummingbirdEnterprisetrade Rebranded toLivelink ECM ndash eDOCStrade)
IBM Content Manager1048707 (IBM has acquired Filenet but do not know about their plans wrt the two products)
DocumentumMicrosoft (Share point)VignettePaperTrailTrimCollaboratorMorehellip
ECM applications available in themarket
Maturity of OSS ECM in RSA and Skills availability National Internally Vendors (Local) Change management Departmental (ECM is not IT responsibility but a business imperative and supported by IT) Current vendors (Fear factor) Vendor Support post implementation
SITA Capacity and logistics
Key Challenges in OSS
Experience
Department of Environment and Tourism
Department of Transport Western Cape
Department of Minerals and Energy
the dme
Department of Health Western Cape
Strategic Partner
Closing
Great opportunity for people in information management profession and in particular records management to advance the most senior levels Make a positive difference in their organization in the
way information records and knowledge is managed Go from Records and Information Management
professional to a Strategic Information Management professional
hellip the platform is there
Thank You DankieSiyabongaKe a lebohaSiyathokoza
Rudie Bronkhorst
E-mail rbronkhorstdatacentrixcozaTel +27 (11) 461 2081Web wwwdatacentrixcoza
- Slide 1
- Table of Contents
- Objectives
- Origin of Recorded Information ndash Theory of Evolution
- The Current Situation
- Enterprise Content Management
- Corporate Corruption Misconduct hellipand Tragedy
- Arthur Andersenrsquos Houston Branch Office
- Post-Enron Legislative Factors - Sarbanes-Oxley Act of 2002
- Post 911 Legislative Factors ndash USA Patriot Act
- Paradigm Shifthellipas society is changing records management is fundamentally the same
- A Necessary Cultural and Paradigm Shifts - Collaboration and Partnerships with Core Enablers and Key Stakeholdershellip
- CapabilitySkills Direction
- Four Records Management Program Principles
- Elements and Skills Needed in the New Landscape
- Technology
- What is proprietary software
- What is Open Source Software
- Slide 19
- Slide 20
- Why are organisations using OSS
- Which governments are using OSS
- What is SA doing
- Slide 24
- Slide 25
- Slide 26
- Open Source in the ECM space
- Open source vs proprietary
- Open source pros
- Open source cons
- Be careful
- ECM applications available in the market
- Key Challenges in OSS
- Slide 34
- Closing
- Slide 36
-
What is Open Source Software
bull So what is itndash Developed by group of geographically
distributed developers mostly for no payndash Usually free of licensing costndash Can be copied modified redistributed
incorporated in other OSS apps freely
What is Open Source Software
bull Is it freendash Of licensing costs Mostly yes but it
neednrsquot bendash Some vendors charge for distributing it
(like Redhat Linux)ndash Support training documentation usually
come at a price
What is Open Source Software
bull Is it Linux Is it Ubuntundash Linux is one of many 10rsquos of 1000rsquos OSS
appsndash On sourceforgenet there are 65000 apps
bull Is OSS competing with Microsoftndash Yes but not as its reason for existencendash Some OSS apps compete in the same
space as MS ndash Openoffice Linux Apache HTTP Server J2EE app servers etc
Why are organisations using OSS
bull Costndash TCO of OSS often lower than proprietaryndash Use of open standards allows broader
interoperabilityndash Stability amp security of OSS often greater than
proprietary softwarendash No vendor lock-in ndash can swap out OSS with
greater easendash Platform independencendash Access to sourcendash Ability to support internally
Which governments are using OSS
bull Some 170 governments (local and national) including 20 of the United States have formal OSS policies
bull South Africa has formalised its OSS position (wwwossgovza)
What is SA doing
bull Adopting a policy in whichndash Discrimination amp prejudice will be avoided
Choices made based on meritndash OSS amp proprietary software given equal
opportunityndash OSS preferable where the direct
advantages amp disadvantages of OSS amp PS are equally strong amp where circumstances
ndash Open standards will be a prerequisite for all software development
What is SA doing
bull Adopting a policy in whichndash Government will encourage partnerships
within the wider public sector the private sector civil society the rest of Africa amp globally to foster the utilisation of OSS
ndash SITA will provide leadership amp support for Government institutions
ndash OSS model will be adopted for development of Government systems amp such systems will be developed to run on OSS platforms
What is SA doing
bull Gov is already largest user of OSS in SAbull Northern Cape largest provincial user
of OSSbull Western Cape utilising OSS widelybull Various gov departments evaluating or
using OSS
What is SA doing
bull Recent launch of Impi Linux ndash SA own Linux distribution based on Debian amp distributed in multiple languages
bull Project Meraka ndash CSIR open source resource centre ndash support of Dept Science amp Tech amp Shuttleworth foundation
bull HP chooses open-source software for its Mogalakwena I-Community in the Limpopo province
Open Source in the ECM space
bull Taken serious now by Gartner and other analyst
bull Part of the evolution of FOSS to the Business Application layer
bull Already successfully implemented in some large enterprises ie Adobe etc
Open source vs proprietary
All software acquisition is risky Always consider
bull Acquisition cost - initial and ongoingbull Training costs - how much re-training is
neededbull Support costs - in-house or third partybull Interoperability - what else does it need to
work withbull Reliability and security - look at track recordhellipregardless of whether it is open source or
proprietaryCompeting solutions should be evaluated
on the same criteria
Open source pros
bull A ready made communitybull Community driven =
community servingbull No licence costsbull No vendor lock inbull Infinitely customizablebull Investment is typically in
training staff rather than a third party - staff development
Open source cons
bull Fear of no-one to blame bull No vendor guarantees bull Project folding is more common
than vendor foldingbull Open source may be
incompatible with other deployed software
bull Proprietary software is often more feature rich
bull Documentation quality is variable
Do Interface Standards Compress Pricing1048707 Hyundai amp Lamborghini both support same ldquointerface standardrdquo for layout of drivercontrols (steering wheel gas brake clutch gearshift turn signal speedometer tach)1048707 Hyundai has far greater financial muscle and low cost producer status versusLamborghini1048707 ldquoInterface standardrdquo is not ldquoimplementation standardrdquo (horsepower body stylingsound system seat fabric hellip)2006 Lamborghini Murcielago $279000 1988 Hyundai Excel $975
2006 Lamborghini Murcielago $279000 1988 Hyundai Excel $975
Be careful
OSS
Alfresco1048707 Categories CMS ECM1048707 Technologies Java JDBC MySQL Tomcat1048707 Licenses GPL
Knowledge Tree1048707 Categories ECM1048707 Technologies Java1048707 Licenses Eclipse Public Licenses LGPL
Nuxeo1048707 Categories CMS ECM1048707 Technologies Apache HTTP Server MySQLPHP1048707 Licenses GPL3Brazilian development toolMore hellip
Proprietary software
Open Text1048707 (Hummingbird and Livelink weremerged recently HummingbirdEnterprisetrade Rebranded toLivelink ECM ndash eDOCStrade)
IBM Content Manager1048707 (IBM has acquired Filenet but do not know about their plans wrt the two products)
DocumentumMicrosoft (Share point)VignettePaperTrailTrimCollaboratorMorehellip
ECM applications available in themarket
Maturity of OSS ECM in RSA and Skills availability National Internally Vendors (Local) Change management Departmental (ECM is not IT responsibility but a business imperative and supported by IT) Current vendors (Fear factor) Vendor Support post implementation
SITA Capacity and logistics
Key Challenges in OSS
Experience
Department of Environment and Tourism
Department of Transport Western Cape
Department of Minerals and Energy
the dme
Department of Health Western Cape
Strategic Partner
Closing
Great opportunity for people in information management profession and in particular records management to advance the most senior levels Make a positive difference in their organization in the
way information records and knowledge is managed Go from Records and Information Management
professional to a Strategic Information Management professional
hellip the platform is there
Thank You DankieSiyabongaKe a lebohaSiyathokoza
Rudie Bronkhorst
E-mail rbronkhorstdatacentrixcozaTel +27 (11) 461 2081Web wwwdatacentrixcoza
- Slide 1
- Table of Contents
- Objectives
- Origin of Recorded Information ndash Theory of Evolution
- The Current Situation
- Enterprise Content Management
- Corporate Corruption Misconduct hellipand Tragedy
- Arthur Andersenrsquos Houston Branch Office
- Post-Enron Legislative Factors - Sarbanes-Oxley Act of 2002
- Post 911 Legislative Factors ndash USA Patriot Act
- Paradigm Shifthellipas society is changing records management is fundamentally the same
- A Necessary Cultural and Paradigm Shifts - Collaboration and Partnerships with Core Enablers and Key Stakeholdershellip
- CapabilitySkills Direction
- Four Records Management Program Principles
- Elements and Skills Needed in the New Landscape
- Technology
- What is proprietary software
- What is Open Source Software
- Slide 19
- Slide 20
- Why are organisations using OSS
- Which governments are using OSS
- What is SA doing
- Slide 24
- Slide 25
- Slide 26
- Open Source in the ECM space
- Open source vs proprietary
- Open source pros
- Open source cons
- Be careful
- ECM applications available in the market
- Key Challenges in OSS
- Slide 34
- Closing
- Slide 36
-
What is Open Source Software
bull Is it freendash Of licensing costs Mostly yes but it
neednrsquot bendash Some vendors charge for distributing it
(like Redhat Linux)ndash Support training documentation usually
come at a price
What is Open Source Software
bull Is it Linux Is it Ubuntundash Linux is one of many 10rsquos of 1000rsquos OSS
appsndash On sourceforgenet there are 65000 apps
bull Is OSS competing with Microsoftndash Yes but not as its reason for existencendash Some OSS apps compete in the same
space as MS ndash Openoffice Linux Apache HTTP Server J2EE app servers etc
Why are organisations using OSS
bull Costndash TCO of OSS often lower than proprietaryndash Use of open standards allows broader
interoperabilityndash Stability amp security of OSS often greater than
proprietary softwarendash No vendor lock-in ndash can swap out OSS with
greater easendash Platform independencendash Access to sourcendash Ability to support internally
Which governments are using OSS
bull Some 170 governments (local and national) including 20 of the United States have formal OSS policies
bull South Africa has formalised its OSS position (wwwossgovza)
What is SA doing
bull Adopting a policy in whichndash Discrimination amp prejudice will be avoided
Choices made based on meritndash OSS amp proprietary software given equal
opportunityndash OSS preferable where the direct
advantages amp disadvantages of OSS amp PS are equally strong amp where circumstances
ndash Open standards will be a prerequisite for all software development
What is SA doing
bull Adopting a policy in whichndash Government will encourage partnerships
within the wider public sector the private sector civil society the rest of Africa amp globally to foster the utilisation of OSS
ndash SITA will provide leadership amp support for Government institutions
ndash OSS model will be adopted for development of Government systems amp such systems will be developed to run on OSS platforms
What is SA doing
bull Gov is already largest user of OSS in SAbull Northern Cape largest provincial user
of OSSbull Western Cape utilising OSS widelybull Various gov departments evaluating or
using OSS
What is SA doing
bull Recent launch of Impi Linux ndash SA own Linux distribution based on Debian amp distributed in multiple languages
bull Project Meraka ndash CSIR open source resource centre ndash support of Dept Science amp Tech amp Shuttleworth foundation
bull HP chooses open-source software for its Mogalakwena I-Community in the Limpopo province
Open Source in the ECM space
bull Taken serious now by Gartner and other analyst
bull Part of the evolution of FOSS to the Business Application layer
bull Already successfully implemented in some large enterprises ie Adobe etc
Open source vs proprietary
All software acquisition is risky Always consider
bull Acquisition cost - initial and ongoingbull Training costs - how much re-training is
neededbull Support costs - in-house or third partybull Interoperability - what else does it need to
work withbull Reliability and security - look at track recordhellipregardless of whether it is open source or
proprietaryCompeting solutions should be evaluated
on the same criteria
Open source pros
bull A ready made communitybull Community driven =
community servingbull No licence costsbull No vendor lock inbull Infinitely customizablebull Investment is typically in
training staff rather than a third party - staff development
Open source cons
bull Fear of no-one to blame bull No vendor guarantees bull Project folding is more common
than vendor foldingbull Open source may be
incompatible with other deployed software
bull Proprietary software is often more feature rich
bull Documentation quality is variable
Do Interface Standards Compress Pricing1048707 Hyundai amp Lamborghini both support same ldquointerface standardrdquo for layout of drivercontrols (steering wheel gas brake clutch gearshift turn signal speedometer tach)1048707 Hyundai has far greater financial muscle and low cost producer status versusLamborghini1048707 ldquoInterface standardrdquo is not ldquoimplementation standardrdquo (horsepower body stylingsound system seat fabric hellip)2006 Lamborghini Murcielago $279000 1988 Hyundai Excel $975
2006 Lamborghini Murcielago $279000 1988 Hyundai Excel $975
Be careful
OSS
Alfresco1048707 Categories CMS ECM1048707 Technologies Java JDBC MySQL Tomcat1048707 Licenses GPL
Knowledge Tree1048707 Categories ECM1048707 Technologies Java1048707 Licenses Eclipse Public Licenses LGPL
Nuxeo1048707 Categories CMS ECM1048707 Technologies Apache HTTP Server MySQLPHP1048707 Licenses GPL3Brazilian development toolMore hellip
Proprietary software
Open Text1048707 (Hummingbird and Livelink weremerged recently HummingbirdEnterprisetrade Rebranded toLivelink ECM ndash eDOCStrade)
IBM Content Manager1048707 (IBM has acquired Filenet but do not know about their plans wrt the two products)
DocumentumMicrosoft (Share point)VignettePaperTrailTrimCollaboratorMorehellip
ECM applications available in themarket
Maturity of OSS ECM in RSA and Skills availability National Internally Vendors (Local) Change management Departmental (ECM is not IT responsibility but a business imperative and supported by IT) Current vendors (Fear factor) Vendor Support post implementation
SITA Capacity and logistics
Key Challenges in OSS
Experience
Department of Environment and Tourism
Department of Transport Western Cape
Department of Minerals and Energy
the dme
Department of Health Western Cape
Strategic Partner
Closing
Great opportunity for people in information management profession and in particular records management to advance the most senior levels Make a positive difference in their organization in the
way information records and knowledge is managed Go from Records and Information Management
professional to a Strategic Information Management professional
hellip the platform is there
Thank You DankieSiyabongaKe a lebohaSiyathokoza
Rudie Bronkhorst
E-mail rbronkhorstdatacentrixcozaTel +27 (11) 461 2081Web wwwdatacentrixcoza
- Slide 1
- Table of Contents
- Objectives
- Origin of Recorded Information ndash Theory of Evolution
- The Current Situation
- Enterprise Content Management
- Corporate Corruption Misconduct hellipand Tragedy
- Arthur Andersenrsquos Houston Branch Office
- Post-Enron Legislative Factors - Sarbanes-Oxley Act of 2002
- Post 911 Legislative Factors ndash USA Patriot Act
- Paradigm Shifthellipas society is changing records management is fundamentally the same
- A Necessary Cultural and Paradigm Shifts - Collaboration and Partnerships with Core Enablers and Key Stakeholdershellip
- CapabilitySkills Direction
- Four Records Management Program Principles
- Elements and Skills Needed in the New Landscape
- Technology
- What is proprietary software
- What is Open Source Software
- Slide 19
- Slide 20
- Why are organisations using OSS
- Which governments are using OSS
- What is SA doing
- Slide 24
- Slide 25
- Slide 26
- Open Source in the ECM space
- Open source vs proprietary
- Open source pros
- Open source cons
- Be careful
- ECM applications available in the market
- Key Challenges in OSS
- Slide 34
- Closing
- Slide 36
-
What is Open Source Software
bull Is it Linux Is it Ubuntundash Linux is one of many 10rsquos of 1000rsquos OSS
appsndash On sourceforgenet there are 65000 apps
bull Is OSS competing with Microsoftndash Yes but not as its reason for existencendash Some OSS apps compete in the same
space as MS ndash Openoffice Linux Apache HTTP Server J2EE app servers etc
Why are organisations using OSS
bull Costndash TCO of OSS often lower than proprietaryndash Use of open standards allows broader
interoperabilityndash Stability amp security of OSS often greater than
proprietary softwarendash No vendor lock-in ndash can swap out OSS with
greater easendash Platform independencendash Access to sourcendash Ability to support internally
Which governments are using OSS
bull Some 170 governments (local and national) including 20 of the United States have formal OSS policies
bull South Africa has formalised its OSS position (wwwossgovza)
What is SA doing
bull Adopting a policy in whichndash Discrimination amp prejudice will be avoided
Choices made based on meritndash OSS amp proprietary software given equal
opportunityndash OSS preferable where the direct
advantages amp disadvantages of OSS amp PS are equally strong amp where circumstances
ndash Open standards will be a prerequisite for all software development
What is SA doing
bull Adopting a policy in whichndash Government will encourage partnerships
within the wider public sector the private sector civil society the rest of Africa amp globally to foster the utilisation of OSS
ndash SITA will provide leadership amp support for Government institutions
ndash OSS model will be adopted for development of Government systems amp such systems will be developed to run on OSS platforms
What is SA doing
bull Gov is already largest user of OSS in SAbull Northern Cape largest provincial user
of OSSbull Western Cape utilising OSS widelybull Various gov departments evaluating or
using OSS
What is SA doing
bull Recent launch of Impi Linux ndash SA own Linux distribution based on Debian amp distributed in multiple languages
bull Project Meraka ndash CSIR open source resource centre ndash support of Dept Science amp Tech amp Shuttleworth foundation
bull HP chooses open-source software for its Mogalakwena I-Community in the Limpopo province
Open Source in the ECM space
bull Taken serious now by Gartner and other analyst
bull Part of the evolution of FOSS to the Business Application layer
bull Already successfully implemented in some large enterprises ie Adobe etc
Open source vs proprietary
All software acquisition is risky Always consider
bull Acquisition cost - initial and ongoingbull Training costs - how much re-training is
neededbull Support costs - in-house or third partybull Interoperability - what else does it need to
work withbull Reliability and security - look at track recordhellipregardless of whether it is open source or
proprietaryCompeting solutions should be evaluated
on the same criteria
Open source pros
bull A ready made communitybull Community driven =
community servingbull No licence costsbull No vendor lock inbull Infinitely customizablebull Investment is typically in
training staff rather than a third party - staff development
Open source cons
bull Fear of no-one to blame bull No vendor guarantees bull Project folding is more common
than vendor foldingbull Open source may be
incompatible with other deployed software
bull Proprietary software is often more feature rich
bull Documentation quality is variable
Do Interface Standards Compress Pricing1048707 Hyundai amp Lamborghini both support same ldquointerface standardrdquo for layout of drivercontrols (steering wheel gas brake clutch gearshift turn signal speedometer tach)1048707 Hyundai has far greater financial muscle and low cost producer status versusLamborghini1048707 ldquoInterface standardrdquo is not ldquoimplementation standardrdquo (horsepower body stylingsound system seat fabric hellip)2006 Lamborghini Murcielago $279000 1988 Hyundai Excel $975
2006 Lamborghini Murcielago $279000 1988 Hyundai Excel $975
Be careful
OSS
Alfresco1048707 Categories CMS ECM1048707 Technologies Java JDBC MySQL Tomcat1048707 Licenses GPL
Knowledge Tree1048707 Categories ECM1048707 Technologies Java1048707 Licenses Eclipse Public Licenses LGPL
Nuxeo1048707 Categories CMS ECM1048707 Technologies Apache HTTP Server MySQLPHP1048707 Licenses GPL3Brazilian development toolMore hellip
Proprietary software
Open Text1048707 (Hummingbird and Livelink weremerged recently HummingbirdEnterprisetrade Rebranded toLivelink ECM ndash eDOCStrade)
IBM Content Manager1048707 (IBM has acquired Filenet but do not know about their plans wrt the two products)
DocumentumMicrosoft (Share point)VignettePaperTrailTrimCollaboratorMorehellip
ECM applications available in themarket
Maturity of OSS ECM in RSA and Skills availability National Internally Vendors (Local) Change management Departmental (ECM is not IT responsibility but a business imperative and supported by IT) Current vendors (Fear factor) Vendor Support post implementation
SITA Capacity and logistics
Key Challenges in OSS
Experience
Department of Environment and Tourism
Department of Transport Western Cape
Department of Minerals and Energy
the dme
Department of Health Western Cape
Strategic Partner
Closing
Great opportunity for people in information management profession and in particular records management to advance the most senior levels Make a positive difference in their organization in the
way information records and knowledge is managed Go from Records and Information Management
professional to a Strategic Information Management professional
hellip the platform is there
Thank You DankieSiyabongaKe a lebohaSiyathokoza
Rudie Bronkhorst
E-mail rbronkhorstdatacentrixcozaTel +27 (11) 461 2081Web wwwdatacentrixcoza
- Slide 1
- Table of Contents
- Objectives
- Origin of Recorded Information ndash Theory of Evolution
- The Current Situation
- Enterprise Content Management
- Corporate Corruption Misconduct hellipand Tragedy
- Arthur Andersenrsquos Houston Branch Office
- Post-Enron Legislative Factors - Sarbanes-Oxley Act of 2002
- Post 911 Legislative Factors ndash USA Patriot Act
- Paradigm Shifthellipas society is changing records management is fundamentally the same
- A Necessary Cultural and Paradigm Shifts - Collaboration and Partnerships with Core Enablers and Key Stakeholdershellip
- CapabilitySkills Direction
- Four Records Management Program Principles
- Elements and Skills Needed in the New Landscape
- Technology
- What is proprietary software
- What is Open Source Software
- Slide 19
- Slide 20
- Why are organisations using OSS
- Which governments are using OSS
- What is SA doing
- Slide 24
- Slide 25
- Slide 26
- Open Source in the ECM space
- Open source vs proprietary
- Open source pros
- Open source cons
- Be careful
- ECM applications available in the market
- Key Challenges in OSS
- Slide 34
- Closing
- Slide 36
-
Why are organisations using OSS
bull Costndash TCO of OSS often lower than proprietaryndash Use of open standards allows broader
interoperabilityndash Stability amp security of OSS often greater than
proprietary softwarendash No vendor lock-in ndash can swap out OSS with
greater easendash Platform independencendash Access to sourcendash Ability to support internally
Which governments are using OSS
bull Some 170 governments (local and national) including 20 of the United States have formal OSS policies
bull South Africa has formalised its OSS position (wwwossgovza)
What is SA doing
bull Adopting a policy in whichndash Discrimination amp prejudice will be avoided
Choices made based on meritndash OSS amp proprietary software given equal
opportunityndash OSS preferable where the direct
advantages amp disadvantages of OSS amp PS are equally strong amp where circumstances
ndash Open standards will be a prerequisite for all software development
What is SA doing
bull Adopting a policy in whichndash Government will encourage partnerships
within the wider public sector the private sector civil society the rest of Africa amp globally to foster the utilisation of OSS
ndash SITA will provide leadership amp support for Government institutions
ndash OSS model will be adopted for development of Government systems amp such systems will be developed to run on OSS platforms
What is SA doing
bull Gov is already largest user of OSS in SAbull Northern Cape largest provincial user
of OSSbull Western Cape utilising OSS widelybull Various gov departments evaluating or
using OSS
What is SA doing
bull Recent launch of Impi Linux ndash SA own Linux distribution based on Debian amp distributed in multiple languages
bull Project Meraka ndash CSIR open source resource centre ndash support of Dept Science amp Tech amp Shuttleworth foundation
bull HP chooses open-source software for its Mogalakwena I-Community in the Limpopo province
Open Source in the ECM space
bull Taken serious now by Gartner and other analyst
bull Part of the evolution of FOSS to the Business Application layer
bull Already successfully implemented in some large enterprises ie Adobe etc
Open source vs proprietary
All software acquisition is risky Always consider
bull Acquisition cost - initial and ongoingbull Training costs - how much re-training is
neededbull Support costs - in-house or third partybull Interoperability - what else does it need to
work withbull Reliability and security - look at track recordhellipregardless of whether it is open source or
proprietaryCompeting solutions should be evaluated
on the same criteria
Open source pros
bull A ready made communitybull Community driven =
community servingbull No licence costsbull No vendor lock inbull Infinitely customizablebull Investment is typically in
training staff rather than a third party - staff development
Open source cons
bull Fear of no-one to blame bull No vendor guarantees bull Project folding is more common
than vendor foldingbull Open source may be
incompatible with other deployed software
bull Proprietary software is often more feature rich
bull Documentation quality is variable
Do Interface Standards Compress Pricing1048707 Hyundai amp Lamborghini both support same ldquointerface standardrdquo for layout of drivercontrols (steering wheel gas brake clutch gearshift turn signal speedometer tach)1048707 Hyundai has far greater financial muscle and low cost producer status versusLamborghini1048707 ldquoInterface standardrdquo is not ldquoimplementation standardrdquo (horsepower body stylingsound system seat fabric hellip)2006 Lamborghini Murcielago $279000 1988 Hyundai Excel $975
2006 Lamborghini Murcielago $279000 1988 Hyundai Excel $975
Be careful
OSS
Alfresco1048707 Categories CMS ECM1048707 Technologies Java JDBC MySQL Tomcat1048707 Licenses GPL
Knowledge Tree1048707 Categories ECM1048707 Technologies Java1048707 Licenses Eclipse Public Licenses LGPL
Nuxeo1048707 Categories CMS ECM1048707 Technologies Apache HTTP Server MySQLPHP1048707 Licenses GPL3Brazilian development toolMore hellip
Proprietary software
Open Text1048707 (Hummingbird and Livelink weremerged recently HummingbirdEnterprisetrade Rebranded toLivelink ECM ndash eDOCStrade)
IBM Content Manager1048707 (IBM has acquired Filenet but do not know about their plans wrt the two products)
DocumentumMicrosoft (Share point)VignettePaperTrailTrimCollaboratorMorehellip
ECM applications available in themarket
Maturity of OSS ECM in RSA and Skills availability National Internally Vendors (Local) Change management Departmental (ECM is not IT responsibility but a business imperative and supported by IT) Current vendors (Fear factor) Vendor Support post implementation
SITA Capacity and logistics
Key Challenges in OSS
Experience
Department of Environment and Tourism
Department of Transport Western Cape
Department of Minerals and Energy
the dme
Department of Health Western Cape
Strategic Partner
Closing
Great opportunity for people in information management profession and in particular records management to advance the most senior levels Make a positive difference in their organization in the
way information records and knowledge is managed Go from Records and Information Management
professional to a Strategic Information Management professional
hellip the platform is there
Thank You DankieSiyabongaKe a lebohaSiyathokoza
Rudie Bronkhorst
E-mail rbronkhorstdatacentrixcozaTel +27 (11) 461 2081Web wwwdatacentrixcoza
- Slide 1
- Table of Contents
- Objectives
- Origin of Recorded Information ndash Theory of Evolution
- The Current Situation
- Enterprise Content Management
- Corporate Corruption Misconduct hellipand Tragedy
- Arthur Andersenrsquos Houston Branch Office
- Post-Enron Legislative Factors - Sarbanes-Oxley Act of 2002
- Post 911 Legislative Factors ndash USA Patriot Act
- Paradigm Shifthellipas society is changing records management is fundamentally the same
- A Necessary Cultural and Paradigm Shifts - Collaboration and Partnerships with Core Enablers and Key Stakeholdershellip
- CapabilitySkills Direction
- Four Records Management Program Principles
- Elements and Skills Needed in the New Landscape
- Technology
- What is proprietary software
- What is Open Source Software
- Slide 19
- Slide 20
- Why are organisations using OSS
- Which governments are using OSS
- What is SA doing
- Slide 24
- Slide 25
- Slide 26
- Open Source in the ECM space
- Open source vs proprietary
- Open source pros
- Open source cons
- Be careful
- ECM applications available in the market
- Key Challenges in OSS
- Slide 34
- Closing
- Slide 36
-
Which governments are using OSS
bull Some 170 governments (local and national) including 20 of the United States have formal OSS policies
bull South Africa has formalised its OSS position (wwwossgovza)
What is SA doing
bull Adopting a policy in whichndash Discrimination amp prejudice will be avoided
Choices made based on meritndash OSS amp proprietary software given equal
opportunityndash OSS preferable where the direct
advantages amp disadvantages of OSS amp PS are equally strong amp where circumstances
ndash Open standards will be a prerequisite for all software development
What is SA doing
bull Adopting a policy in whichndash Government will encourage partnerships
within the wider public sector the private sector civil society the rest of Africa amp globally to foster the utilisation of OSS
ndash SITA will provide leadership amp support for Government institutions
ndash OSS model will be adopted for development of Government systems amp such systems will be developed to run on OSS platforms
What is SA doing
bull Gov is already largest user of OSS in SAbull Northern Cape largest provincial user
of OSSbull Western Cape utilising OSS widelybull Various gov departments evaluating or
using OSS
What is SA doing
bull Recent launch of Impi Linux ndash SA own Linux distribution based on Debian amp distributed in multiple languages
bull Project Meraka ndash CSIR open source resource centre ndash support of Dept Science amp Tech amp Shuttleworth foundation
bull HP chooses open-source software for its Mogalakwena I-Community in the Limpopo province
Open Source in the ECM space
bull Taken serious now by Gartner and other analyst
bull Part of the evolution of FOSS to the Business Application layer
bull Already successfully implemented in some large enterprises ie Adobe etc
Open source vs proprietary
All software acquisition is risky Always consider
bull Acquisition cost - initial and ongoingbull Training costs - how much re-training is
neededbull Support costs - in-house or third partybull Interoperability - what else does it need to
work withbull Reliability and security - look at track recordhellipregardless of whether it is open source or
proprietaryCompeting solutions should be evaluated
on the same criteria
Open source pros
bull A ready made communitybull Community driven =
community servingbull No licence costsbull No vendor lock inbull Infinitely customizablebull Investment is typically in
training staff rather than a third party - staff development
Open source cons
bull Fear of no-one to blame bull No vendor guarantees bull Project folding is more common
than vendor foldingbull Open source may be
incompatible with other deployed software
bull Proprietary software is often more feature rich
bull Documentation quality is variable
Do Interface Standards Compress Pricing1048707 Hyundai amp Lamborghini both support same ldquointerface standardrdquo for layout of drivercontrols (steering wheel gas brake clutch gearshift turn signal speedometer tach)1048707 Hyundai has far greater financial muscle and low cost producer status versusLamborghini1048707 ldquoInterface standardrdquo is not ldquoimplementation standardrdquo (horsepower body stylingsound system seat fabric hellip)2006 Lamborghini Murcielago $279000 1988 Hyundai Excel $975
2006 Lamborghini Murcielago $279000 1988 Hyundai Excel $975
Be careful
OSS
Alfresco1048707 Categories CMS ECM1048707 Technologies Java JDBC MySQL Tomcat1048707 Licenses GPL
Knowledge Tree1048707 Categories ECM1048707 Technologies Java1048707 Licenses Eclipse Public Licenses LGPL
Nuxeo1048707 Categories CMS ECM1048707 Technologies Apache HTTP Server MySQLPHP1048707 Licenses GPL3Brazilian development toolMore hellip
Proprietary software
Open Text1048707 (Hummingbird and Livelink weremerged recently HummingbirdEnterprisetrade Rebranded toLivelink ECM ndash eDOCStrade)
IBM Content Manager1048707 (IBM has acquired Filenet but do not know about their plans wrt the two products)
DocumentumMicrosoft (Share point)VignettePaperTrailTrimCollaboratorMorehellip
ECM applications available in themarket
Maturity of OSS ECM in RSA and Skills availability National Internally Vendors (Local) Change management Departmental (ECM is not IT responsibility but a business imperative and supported by IT) Current vendors (Fear factor) Vendor Support post implementation
SITA Capacity and logistics
Key Challenges in OSS
Experience
Department of Environment and Tourism
Department of Transport Western Cape
Department of Minerals and Energy
the dme
Department of Health Western Cape
Strategic Partner
Closing
Great opportunity for people in information management profession and in particular records management to advance the most senior levels Make a positive difference in their organization in the
way information records and knowledge is managed Go from Records and Information Management
professional to a Strategic Information Management professional
hellip the platform is there
Thank You DankieSiyabongaKe a lebohaSiyathokoza
Rudie Bronkhorst
E-mail rbronkhorstdatacentrixcozaTel +27 (11) 461 2081Web wwwdatacentrixcoza
- Slide 1
- Table of Contents
- Objectives
- Origin of Recorded Information ndash Theory of Evolution
- The Current Situation
- Enterprise Content Management
- Corporate Corruption Misconduct hellipand Tragedy
- Arthur Andersenrsquos Houston Branch Office
- Post-Enron Legislative Factors - Sarbanes-Oxley Act of 2002
- Post 911 Legislative Factors ndash USA Patriot Act
- Paradigm Shifthellipas society is changing records management is fundamentally the same
- A Necessary Cultural and Paradigm Shifts - Collaboration and Partnerships with Core Enablers and Key Stakeholdershellip
- CapabilitySkills Direction
- Four Records Management Program Principles
- Elements and Skills Needed in the New Landscape
- Technology
- What is proprietary software
- What is Open Source Software
- Slide 19
- Slide 20
- Why are organisations using OSS
- Which governments are using OSS
- What is SA doing
- Slide 24
- Slide 25
- Slide 26
- Open Source in the ECM space
- Open source vs proprietary
- Open source pros
- Open source cons
- Be careful
- ECM applications available in the market
- Key Challenges in OSS
- Slide 34
- Closing
- Slide 36
-
What is SA doing
bull Adopting a policy in whichndash Discrimination amp prejudice will be avoided
Choices made based on meritndash OSS amp proprietary software given equal
opportunityndash OSS preferable where the direct
advantages amp disadvantages of OSS amp PS are equally strong amp where circumstances
ndash Open standards will be a prerequisite for all software development
What is SA doing
bull Adopting a policy in whichndash Government will encourage partnerships
within the wider public sector the private sector civil society the rest of Africa amp globally to foster the utilisation of OSS
ndash SITA will provide leadership amp support for Government institutions
ndash OSS model will be adopted for development of Government systems amp such systems will be developed to run on OSS platforms
What is SA doing
bull Gov is already largest user of OSS in SAbull Northern Cape largest provincial user
of OSSbull Western Cape utilising OSS widelybull Various gov departments evaluating or
using OSS
What is SA doing
bull Recent launch of Impi Linux ndash SA own Linux distribution based on Debian amp distributed in multiple languages
bull Project Meraka ndash CSIR open source resource centre ndash support of Dept Science amp Tech amp Shuttleworth foundation
bull HP chooses open-source software for its Mogalakwena I-Community in the Limpopo province
Open Source in the ECM space
bull Taken serious now by Gartner and other analyst
bull Part of the evolution of FOSS to the Business Application layer
bull Already successfully implemented in some large enterprises ie Adobe etc
Open source vs proprietary
All software acquisition is risky Always consider
bull Acquisition cost - initial and ongoingbull Training costs - how much re-training is
neededbull Support costs - in-house or third partybull Interoperability - what else does it need to
work withbull Reliability and security - look at track recordhellipregardless of whether it is open source or
proprietaryCompeting solutions should be evaluated
on the same criteria
Open source pros
bull A ready made communitybull Community driven =
community servingbull No licence costsbull No vendor lock inbull Infinitely customizablebull Investment is typically in
training staff rather than a third party - staff development
Open source cons
bull Fear of no-one to blame bull No vendor guarantees bull Project folding is more common
than vendor foldingbull Open source may be
incompatible with other deployed software
bull Proprietary software is often more feature rich
bull Documentation quality is variable
Do Interface Standards Compress Pricing1048707 Hyundai amp Lamborghini both support same ldquointerface standardrdquo for layout of drivercontrols (steering wheel gas brake clutch gearshift turn signal speedometer tach)1048707 Hyundai has far greater financial muscle and low cost producer status versusLamborghini1048707 ldquoInterface standardrdquo is not ldquoimplementation standardrdquo (horsepower body stylingsound system seat fabric hellip)2006 Lamborghini Murcielago $279000 1988 Hyundai Excel $975
2006 Lamborghini Murcielago $279000 1988 Hyundai Excel $975
Be careful
OSS
Alfresco1048707 Categories CMS ECM1048707 Technologies Java JDBC MySQL Tomcat1048707 Licenses GPL
Knowledge Tree1048707 Categories ECM1048707 Technologies Java1048707 Licenses Eclipse Public Licenses LGPL
Nuxeo1048707 Categories CMS ECM1048707 Technologies Apache HTTP Server MySQLPHP1048707 Licenses GPL3Brazilian development toolMore hellip
Proprietary software
Open Text1048707 (Hummingbird and Livelink weremerged recently HummingbirdEnterprisetrade Rebranded toLivelink ECM ndash eDOCStrade)
IBM Content Manager1048707 (IBM has acquired Filenet but do not know about their plans wrt the two products)
DocumentumMicrosoft (Share point)VignettePaperTrailTrimCollaboratorMorehellip
ECM applications available in themarket
Maturity of OSS ECM in RSA and Skills availability National Internally Vendors (Local) Change management Departmental (ECM is not IT responsibility but a business imperative and supported by IT) Current vendors (Fear factor) Vendor Support post implementation
SITA Capacity and logistics
Key Challenges in OSS
Experience
Department of Environment and Tourism
Department of Transport Western Cape
Department of Minerals and Energy
the dme
Department of Health Western Cape
Strategic Partner
Closing
Great opportunity for people in information management profession and in particular records management to advance the most senior levels Make a positive difference in their organization in the
way information records and knowledge is managed Go from Records and Information Management
professional to a Strategic Information Management professional
hellip the platform is there
Thank You DankieSiyabongaKe a lebohaSiyathokoza
Rudie Bronkhorst
E-mail rbronkhorstdatacentrixcozaTel +27 (11) 461 2081Web wwwdatacentrixcoza
- Slide 1
- Table of Contents
- Objectives
- Origin of Recorded Information ndash Theory of Evolution
- The Current Situation
- Enterprise Content Management
- Corporate Corruption Misconduct hellipand Tragedy
- Arthur Andersenrsquos Houston Branch Office
- Post-Enron Legislative Factors - Sarbanes-Oxley Act of 2002
- Post 911 Legislative Factors ndash USA Patriot Act
- Paradigm Shifthellipas society is changing records management is fundamentally the same
- A Necessary Cultural and Paradigm Shifts - Collaboration and Partnerships with Core Enablers and Key Stakeholdershellip
- CapabilitySkills Direction
- Four Records Management Program Principles
- Elements and Skills Needed in the New Landscape
- Technology
- What is proprietary software
- What is Open Source Software
- Slide 19
- Slide 20
- Why are organisations using OSS
- Which governments are using OSS
- What is SA doing
- Slide 24
- Slide 25
- Slide 26
- Open Source in the ECM space
- Open source vs proprietary
- Open source pros
- Open source cons
- Be careful
- ECM applications available in the market
- Key Challenges in OSS
- Slide 34
- Closing
- Slide 36
-
What is SA doing
bull Adopting a policy in whichndash Government will encourage partnerships
within the wider public sector the private sector civil society the rest of Africa amp globally to foster the utilisation of OSS
ndash SITA will provide leadership amp support for Government institutions
ndash OSS model will be adopted for development of Government systems amp such systems will be developed to run on OSS platforms
What is SA doing
bull Gov is already largest user of OSS in SAbull Northern Cape largest provincial user
of OSSbull Western Cape utilising OSS widelybull Various gov departments evaluating or
using OSS
What is SA doing
bull Recent launch of Impi Linux ndash SA own Linux distribution based on Debian amp distributed in multiple languages
bull Project Meraka ndash CSIR open source resource centre ndash support of Dept Science amp Tech amp Shuttleworth foundation
bull HP chooses open-source software for its Mogalakwena I-Community in the Limpopo province
Open Source in the ECM space
bull Taken serious now by Gartner and other analyst
bull Part of the evolution of FOSS to the Business Application layer
bull Already successfully implemented in some large enterprises ie Adobe etc
Open source vs proprietary
All software acquisition is risky Always consider
bull Acquisition cost - initial and ongoingbull Training costs - how much re-training is
neededbull Support costs - in-house or third partybull Interoperability - what else does it need to
work withbull Reliability and security - look at track recordhellipregardless of whether it is open source or
proprietaryCompeting solutions should be evaluated
on the same criteria
Open source pros
bull A ready made communitybull Community driven =
community servingbull No licence costsbull No vendor lock inbull Infinitely customizablebull Investment is typically in
training staff rather than a third party - staff development
Open source cons
bull Fear of no-one to blame bull No vendor guarantees bull Project folding is more common
than vendor foldingbull Open source may be
incompatible with other deployed software
bull Proprietary software is often more feature rich
bull Documentation quality is variable
Do Interface Standards Compress Pricing1048707 Hyundai amp Lamborghini both support same ldquointerface standardrdquo for layout of drivercontrols (steering wheel gas brake clutch gearshift turn signal speedometer tach)1048707 Hyundai has far greater financial muscle and low cost producer status versusLamborghini1048707 ldquoInterface standardrdquo is not ldquoimplementation standardrdquo (horsepower body stylingsound system seat fabric hellip)2006 Lamborghini Murcielago $279000 1988 Hyundai Excel $975
2006 Lamborghini Murcielago $279000 1988 Hyundai Excel $975
Be careful
OSS
Alfresco1048707 Categories CMS ECM1048707 Technologies Java JDBC MySQL Tomcat1048707 Licenses GPL
Knowledge Tree1048707 Categories ECM1048707 Technologies Java1048707 Licenses Eclipse Public Licenses LGPL
Nuxeo1048707 Categories CMS ECM1048707 Technologies Apache HTTP Server MySQLPHP1048707 Licenses GPL3Brazilian development toolMore hellip
Proprietary software
Open Text1048707 (Hummingbird and Livelink weremerged recently HummingbirdEnterprisetrade Rebranded toLivelink ECM ndash eDOCStrade)
IBM Content Manager1048707 (IBM has acquired Filenet but do not know about their plans wrt the two products)
DocumentumMicrosoft (Share point)VignettePaperTrailTrimCollaboratorMorehellip
ECM applications available in themarket
Maturity of OSS ECM in RSA and Skills availability National Internally Vendors (Local) Change management Departmental (ECM is not IT responsibility but a business imperative and supported by IT) Current vendors (Fear factor) Vendor Support post implementation
SITA Capacity and logistics
Key Challenges in OSS
Experience
Department of Environment and Tourism
Department of Transport Western Cape
Department of Minerals and Energy
the dme
Department of Health Western Cape
Strategic Partner
Closing
Great opportunity for people in information management profession and in particular records management to advance the most senior levels Make a positive difference in their organization in the
way information records and knowledge is managed Go from Records and Information Management
professional to a Strategic Information Management professional
hellip the platform is there
Thank You DankieSiyabongaKe a lebohaSiyathokoza
Rudie Bronkhorst
E-mail rbronkhorstdatacentrixcozaTel +27 (11) 461 2081Web wwwdatacentrixcoza
- Slide 1
- Table of Contents
- Objectives
- Origin of Recorded Information ndash Theory of Evolution
- The Current Situation
- Enterprise Content Management
- Corporate Corruption Misconduct hellipand Tragedy
- Arthur Andersenrsquos Houston Branch Office
- Post-Enron Legislative Factors - Sarbanes-Oxley Act of 2002
- Post 911 Legislative Factors ndash USA Patriot Act
- Paradigm Shifthellipas society is changing records management is fundamentally the same
- A Necessary Cultural and Paradigm Shifts - Collaboration and Partnerships with Core Enablers and Key Stakeholdershellip
- CapabilitySkills Direction
- Four Records Management Program Principles
- Elements and Skills Needed in the New Landscape
- Technology
- What is proprietary software
- What is Open Source Software
- Slide 19
- Slide 20
- Why are organisations using OSS
- Which governments are using OSS
- What is SA doing
- Slide 24
- Slide 25
- Slide 26
- Open Source in the ECM space
- Open source vs proprietary
- Open source pros
- Open source cons
- Be careful
- ECM applications available in the market
- Key Challenges in OSS
- Slide 34
- Closing
- Slide 36
-
What is SA doing
bull Gov is already largest user of OSS in SAbull Northern Cape largest provincial user
of OSSbull Western Cape utilising OSS widelybull Various gov departments evaluating or
using OSS
What is SA doing
bull Recent launch of Impi Linux ndash SA own Linux distribution based on Debian amp distributed in multiple languages
bull Project Meraka ndash CSIR open source resource centre ndash support of Dept Science amp Tech amp Shuttleworth foundation
bull HP chooses open-source software for its Mogalakwena I-Community in the Limpopo province
Open Source in the ECM space
bull Taken serious now by Gartner and other analyst
bull Part of the evolution of FOSS to the Business Application layer
bull Already successfully implemented in some large enterprises ie Adobe etc
Open source vs proprietary
All software acquisition is risky Always consider
bull Acquisition cost - initial and ongoingbull Training costs - how much re-training is
neededbull Support costs - in-house or third partybull Interoperability - what else does it need to
work withbull Reliability and security - look at track recordhellipregardless of whether it is open source or
proprietaryCompeting solutions should be evaluated
on the same criteria
Open source pros
bull A ready made communitybull Community driven =
community servingbull No licence costsbull No vendor lock inbull Infinitely customizablebull Investment is typically in
training staff rather than a third party - staff development
Open source cons
bull Fear of no-one to blame bull No vendor guarantees bull Project folding is more common
than vendor foldingbull Open source may be
incompatible with other deployed software
bull Proprietary software is often more feature rich
bull Documentation quality is variable
Do Interface Standards Compress Pricing1048707 Hyundai amp Lamborghini both support same ldquointerface standardrdquo for layout of drivercontrols (steering wheel gas brake clutch gearshift turn signal speedometer tach)1048707 Hyundai has far greater financial muscle and low cost producer status versusLamborghini1048707 ldquoInterface standardrdquo is not ldquoimplementation standardrdquo (horsepower body stylingsound system seat fabric hellip)2006 Lamborghini Murcielago $279000 1988 Hyundai Excel $975
2006 Lamborghini Murcielago $279000 1988 Hyundai Excel $975
Be careful
OSS
Alfresco1048707 Categories CMS ECM1048707 Technologies Java JDBC MySQL Tomcat1048707 Licenses GPL
Knowledge Tree1048707 Categories ECM1048707 Technologies Java1048707 Licenses Eclipse Public Licenses LGPL
Nuxeo1048707 Categories CMS ECM1048707 Technologies Apache HTTP Server MySQLPHP1048707 Licenses GPL3Brazilian development toolMore hellip
Proprietary software
Open Text1048707 (Hummingbird and Livelink weremerged recently HummingbirdEnterprisetrade Rebranded toLivelink ECM ndash eDOCStrade)
IBM Content Manager1048707 (IBM has acquired Filenet but do not know about their plans wrt the two products)
DocumentumMicrosoft (Share point)VignettePaperTrailTrimCollaboratorMorehellip
ECM applications available in themarket
Maturity of OSS ECM in RSA and Skills availability National Internally Vendors (Local) Change management Departmental (ECM is not IT responsibility but a business imperative and supported by IT) Current vendors (Fear factor) Vendor Support post implementation
SITA Capacity and logistics
Key Challenges in OSS
Experience
Department of Environment and Tourism
Department of Transport Western Cape
Department of Minerals and Energy
the dme
Department of Health Western Cape
Strategic Partner
Closing
Great opportunity for people in information management profession and in particular records management to advance the most senior levels Make a positive difference in their organization in the
way information records and knowledge is managed Go from Records and Information Management
professional to a Strategic Information Management professional
hellip the platform is there
Thank You DankieSiyabongaKe a lebohaSiyathokoza
Rudie Bronkhorst
E-mail rbronkhorstdatacentrixcozaTel +27 (11) 461 2081Web wwwdatacentrixcoza
- Slide 1
- Table of Contents
- Objectives
- Origin of Recorded Information ndash Theory of Evolution
- The Current Situation
- Enterprise Content Management
- Corporate Corruption Misconduct hellipand Tragedy
- Arthur Andersenrsquos Houston Branch Office
- Post-Enron Legislative Factors - Sarbanes-Oxley Act of 2002
- Post 911 Legislative Factors ndash USA Patriot Act
- Paradigm Shifthellipas society is changing records management is fundamentally the same
- A Necessary Cultural and Paradigm Shifts - Collaboration and Partnerships with Core Enablers and Key Stakeholdershellip
- CapabilitySkills Direction
- Four Records Management Program Principles
- Elements and Skills Needed in the New Landscape
- Technology
- What is proprietary software
- What is Open Source Software
- Slide 19
- Slide 20
- Why are organisations using OSS
- Which governments are using OSS
- What is SA doing
- Slide 24
- Slide 25
- Slide 26
- Open Source in the ECM space
- Open source vs proprietary
- Open source pros
- Open source cons
- Be careful
- ECM applications available in the market
- Key Challenges in OSS
- Slide 34
- Closing
- Slide 36
-
What is SA doing
bull Recent launch of Impi Linux ndash SA own Linux distribution based on Debian amp distributed in multiple languages
bull Project Meraka ndash CSIR open source resource centre ndash support of Dept Science amp Tech amp Shuttleworth foundation
bull HP chooses open-source software for its Mogalakwena I-Community in the Limpopo province
Open Source in the ECM space
bull Taken serious now by Gartner and other analyst
bull Part of the evolution of FOSS to the Business Application layer
bull Already successfully implemented in some large enterprises ie Adobe etc
Open source vs proprietary
All software acquisition is risky Always consider
bull Acquisition cost - initial and ongoingbull Training costs - how much re-training is
neededbull Support costs - in-house or third partybull Interoperability - what else does it need to
work withbull Reliability and security - look at track recordhellipregardless of whether it is open source or
proprietaryCompeting solutions should be evaluated
on the same criteria
Open source pros
bull A ready made communitybull Community driven =
community servingbull No licence costsbull No vendor lock inbull Infinitely customizablebull Investment is typically in
training staff rather than a third party - staff development
Open source cons
bull Fear of no-one to blame bull No vendor guarantees bull Project folding is more common
than vendor foldingbull Open source may be
incompatible with other deployed software
bull Proprietary software is often more feature rich
bull Documentation quality is variable
Do Interface Standards Compress Pricing1048707 Hyundai amp Lamborghini both support same ldquointerface standardrdquo for layout of drivercontrols (steering wheel gas brake clutch gearshift turn signal speedometer tach)1048707 Hyundai has far greater financial muscle and low cost producer status versusLamborghini1048707 ldquoInterface standardrdquo is not ldquoimplementation standardrdquo (horsepower body stylingsound system seat fabric hellip)2006 Lamborghini Murcielago $279000 1988 Hyundai Excel $975
2006 Lamborghini Murcielago $279000 1988 Hyundai Excel $975
Be careful
OSS
Alfresco1048707 Categories CMS ECM1048707 Technologies Java JDBC MySQL Tomcat1048707 Licenses GPL
Knowledge Tree1048707 Categories ECM1048707 Technologies Java1048707 Licenses Eclipse Public Licenses LGPL
Nuxeo1048707 Categories CMS ECM1048707 Technologies Apache HTTP Server MySQLPHP1048707 Licenses GPL3Brazilian development toolMore hellip
Proprietary software
Open Text1048707 (Hummingbird and Livelink weremerged recently HummingbirdEnterprisetrade Rebranded toLivelink ECM ndash eDOCStrade)
IBM Content Manager1048707 (IBM has acquired Filenet but do not know about their plans wrt the two products)
DocumentumMicrosoft (Share point)VignettePaperTrailTrimCollaboratorMorehellip
ECM applications available in themarket
Maturity of OSS ECM in RSA and Skills availability National Internally Vendors (Local) Change management Departmental (ECM is not IT responsibility but a business imperative and supported by IT) Current vendors (Fear factor) Vendor Support post implementation
SITA Capacity and logistics
Key Challenges in OSS
Experience
Department of Environment and Tourism
Department of Transport Western Cape
Department of Minerals and Energy
the dme
Department of Health Western Cape
Strategic Partner
Closing
Great opportunity for people in information management profession and in particular records management to advance the most senior levels Make a positive difference in their organization in the
way information records and knowledge is managed Go from Records and Information Management
professional to a Strategic Information Management professional
hellip the platform is there
Thank You DankieSiyabongaKe a lebohaSiyathokoza
Rudie Bronkhorst
E-mail rbronkhorstdatacentrixcozaTel +27 (11) 461 2081Web wwwdatacentrixcoza
- Slide 1
- Table of Contents
- Objectives
- Origin of Recorded Information ndash Theory of Evolution
- The Current Situation
- Enterprise Content Management
- Corporate Corruption Misconduct hellipand Tragedy
- Arthur Andersenrsquos Houston Branch Office
- Post-Enron Legislative Factors - Sarbanes-Oxley Act of 2002
- Post 911 Legislative Factors ndash USA Patriot Act
- Paradigm Shifthellipas society is changing records management is fundamentally the same
- A Necessary Cultural and Paradigm Shifts - Collaboration and Partnerships with Core Enablers and Key Stakeholdershellip
- CapabilitySkills Direction
- Four Records Management Program Principles
- Elements and Skills Needed in the New Landscape
- Technology
- What is proprietary software
- What is Open Source Software
- Slide 19
- Slide 20
- Why are organisations using OSS
- Which governments are using OSS
- What is SA doing
- Slide 24
- Slide 25
- Slide 26
- Open Source in the ECM space
- Open source vs proprietary
- Open source pros
- Open source cons
- Be careful
- ECM applications available in the market
- Key Challenges in OSS
- Slide 34
- Closing
- Slide 36
-
Open Source in the ECM space
bull Taken serious now by Gartner and other analyst
bull Part of the evolution of FOSS to the Business Application layer
bull Already successfully implemented in some large enterprises ie Adobe etc
Open source vs proprietary
All software acquisition is risky Always consider
bull Acquisition cost - initial and ongoingbull Training costs - how much re-training is
neededbull Support costs - in-house or third partybull Interoperability - what else does it need to
work withbull Reliability and security - look at track recordhellipregardless of whether it is open source or
proprietaryCompeting solutions should be evaluated
on the same criteria
Open source pros
bull A ready made communitybull Community driven =
community servingbull No licence costsbull No vendor lock inbull Infinitely customizablebull Investment is typically in
training staff rather than a third party - staff development
Open source cons
bull Fear of no-one to blame bull No vendor guarantees bull Project folding is more common
than vendor foldingbull Open source may be
incompatible with other deployed software
bull Proprietary software is often more feature rich
bull Documentation quality is variable
Do Interface Standards Compress Pricing1048707 Hyundai amp Lamborghini both support same ldquointerface standardrdquo for layout of drivercontrols (steering wheel gas brake clutch gearshift turn signal speedometer tach)1048707 Hyundai has far greater financial muscle and low cost producer status versusLamborghini1048707 ldquoInterface standardrdquo is not ldquoimplementation standardrdquo (horsepower body stylingsound system seat fabric hellip)2006 Lamborghini Murcielago $279000 1988 Hyundai Excel $975
2006 Lamborghini Murcielago $279000 1988 Hyundai Excel $975
Be careful
OSS
Alfresco1048707 Categories CMS ECM1048707 Technologies Java JDBC MySQL Tomcat1048707 Licenses GPL
Knowledge Tree1048707 Categories ECM1048707 Technologies Java1048707 Licenses Eclipse Public Licenses LGPL
Nuxeo1048707 Categories CMS ECM1048707 Technologies Apache HTTP Server MySQLPHP1048707 Licenses GPL3Brazilian development toolMore hellip
Proprietary software
Open Text1048707 (Hummingbird and Livelink weremerged recently HummingbirdEnterprisetrade Rebranded toLivelink ECM ndash eDOCStrade)
IBM Content Manager1048707 (IBM has acquired Filenet but do not know about their plans wrt the two products)
DocumentumMicrosoft (Share point)VignettePaperTrailTrimCollaboratorMorehellip
ECM applications available in themarket
Maturity of OSS ECM in RSA and Skills availability National Internally Vendors (Local) Change management Departmental (ECM is not IT responsibility but a business imperative and supported by IT) Current vendors (Fear factor) Vendor Support post implementation
SITA Capacity and logistics
Key Challenges in OSS
Experience
Department of Environment and Tourism
Department of Transport Western Cape
Department of Minerals and Energy
the dme
Department of Health Western Cape
Strategic Partner
Closing
Great opportunity for people in information management profession and in particular records management to advance the most senior levels Make a positive difference in their organization in the
way information records and knowledge is managed Go from Records and Information Management
professional to a Strategic Information Management professional
hellip the platform is there
Thank You DankieSiyabongaKe a lebohaSiyathokoza
Rudie Bronkhorst
E-mail rbronkhorstdatacentrixcozaTel +27 (11) 461 2081Web wwwdatacentrixcoza
- Slide 1
- Table of Contents
- Objectives
- Origin of Recorded Information ndash Theory of Evolution
- The Current Situation
- Enterprise Content Management
- Corporate Corruption Misconduct hellipand Tragedy
- Arthur Andersenrsquos Houston Branch Office
- Post-Enron Legislative Factors - Sarbanes-Oxley Act of 2002
- Post 911 Legislative Factors ndash USA Patriot Act
- Paradigm Shifthellipas society is changing records management is fundamentally the same
- A Necessary Cultural and Paradigm Shifts - Collaboration and Partnerships with Core Enablers and Key Stakeholdershellip
- CapabilitySkills Direction
- Four Records Management Program Principles
- Elements and Skills Needed in the New Landscape
- Technology
- What is proprietary software
- What is Open Source Software
- Slide 19
- Slide 20
- Why are organisations using OSS
- Which governments are using OSS
- What is SA doing
- Slide 24
- Slide 25
- Slide 26
- Open Source in the ECM space
- Open source vs proprietary
- Open source pros
- Open source cons
- Be careful
- ECM applications available in the market
- Key Challenges in OSS
- Slide 34
- Closing
- Slide 36
-
Open source vs proprietary
All software acquisition is risky Always consider
bull Acquisition cost - initial and ongoingbull Training costs - how much re-training is
neededbull Support costs - in-house or third partybull Interoperability - what else does it need to
work withbull Reliability and security - look at track recordhellipregardless of whether it is open source or
proprietaryCompeting solutions should be evaluated
on the same criteria
Open source pros
bull A ready made communitybull Community driven =
community servingbull No licence costsbull No vendor lock inbull Infinitely customizablebull Investment is typically in
training staff rather than a third party - staff development
Open source cons
bull Fear of no-one to blame bull No vendor guarantees bull Project folding is more common
than vendor foldingbull Open source may be
incompatible with other deployed software
bull Proprietary software is often more feature rich
bull Documentation quality is variable
Do Interface Standards Compress Pricing1048707 Hyundai amp Lamborghini both support same ldquointerface standardrdquo for layout of drivercontrols (steering wheel gas brake clutch gearshift turn signal speedometer tach)1048707 Hyundai has far greater financial muscle and low cost producer status versusLamborghini1048707 ldquoInterface standardrdquo is not ldquoimplementation standardrdquo (horsepower body stylingsound system seat fabric hellip)2006 Lamborghini Murcielago $279000 1988 Hyundai Excel $975
2006 Lamborghini Murcielago $279000 1988 Hyundai Excel $975
Be careful
OSS
Alfresco1048707 Categories CMS ECM1048707 Technologies Java JDBC MySQL Tomcat1048707 Licenses GPL
Knowledge Tree1048707 Categories ECM1048707 Technologies Java1048707 Licenses Eclipse Public Licenses LGPL
Nuxeo1048707 Categories CMS ECM1048707 Technologies Apache HTTP Server MySQLPHP1048707 Licenses GPL3Brazilian development toolMore hellip
Proprietary software
Open Text1048707 (Hummingbird and Livelink weremerged recently HummingbirdEnterprisetrade Rebranded toLivelink ECM ndash eDOCStrade)
IBM Content Manager1048707 (IBM has acquired Filenet but do not know about their plans wrt the two products)
DocumentumMicrosoft (Share point)VignettePaperTrailTrimCollaboratorMorehellip
ECM applications available in themarket
Maturity of OSS ECM in RSA and Skills availability National Internally Vendors (Local) Change management Departmental (ECM is not IT responsibility but a business imperative and supported by IT) Current vendors (Fear factor) Vendor Support post implementation
SITA Capacity and logistics
Key Challenges in OSS
Experience
Department of Environment and Tourism
Department of Transport Western Cape
Department of Minerals and Energy
the dme
Department of Health Western Cape
Strategic Partner
Closing
Great opportunity for people in information management profession and in particular records management to advance the most senior levels Make a positive difference in their organization in the
way information records and knowledge is managed Go from Records and Information Management
professional to a Strategic Information Management professional
hellip the platform is there
Thank You DankieSiyabongaKe a lebohaSiyathokoza
Rudie Bronkhorst
E-mail rbronkhorstdatacentrixcozaTel +27 (11) 461 2081Web wwwdatacentrixcoza
- Slide 1
- Table of Contents
- Objectives
- Origin of Recorded Information ndash Theory of Evolution
- The Current Situation
- Enterprise Content Management
- Corporate Corruption Misconduct hellipand Tragedy
- Arthur Andersenrsquos Houston Branch Office
- Post-Enron Legislative Factors - Sarbanes-Oxley Act of 2002
- Post 911 Legislative Factors ndash USA Patriot Act
- Paradigm Shifthellipas society is changing records management is fundamentally the same
- A Necessary Cultural and Paradigm Shifts - Collaboration and Partnerships with Core Enablers and Key Stakeholdershellip
- CapabilitySkills Direction
- Four Records Management Program Principles
- Elements and Skills Needed in the New Landscape
- Technology
- What is proprietary software
- What is Open Source Software
- Slide 19
- Slide 20
- Why are organisations using OSS
- Which governments are using OSS
- What is SA doing
- Slide 24
- Slide 25
- Slide 26
- Open Source in the ECM space
- Open source vs proprietary
- Open source pros
- Open source cons
- Be careful
- ECM applications available in the market
- Key Challenges in OSS
- Slide 34
- Closing
- Slide 36
-
Open source pros
bull A ready made communitybull Community driven =
community servingbull No licence costsbull No vendor lock inbull Infinitely customizablebull Investment is typically in
training staff rather than a third party - staff development
Open source cons
bull Fear of no-one to blame bull No vendor guarantees bull Project folding is more common
than vendor foldingbull Open source may be
incompatible with other deployed software
bull Proprietary software is often more feature rich
bull Documentation quality is variable
Do Interface Standards Compress Pricing1048707 Hyundai amp Lamborghini both support same ldquointerface standardrdquo for layout of drivercontrols (steering wheel gas brake clutch gearshift turn signal speedometer tach)1048707 Hyundai has far greater financial muscle and low cost producer status versusLamborghini1048707 ldquoInterface standardrdquo is not ldquoimplementation standardrdquo (horsepower body stylingsound system seat fabric hellip)2006 Lamborghini Murcielago $279000 1988 Hyundai Excel $975
2006 Lamborghini Murcielago $279000 1988 Hyundai Excel $975
Be careful
OSS
Alfresco1048707 Categories CMS ECM1048707 Technologies Java JDBC MySQL Tomcat1048707 Licenses GPL
Knowledge Tree1048707 Categories ECM1048707 Technologies Java1048707 Licenses Eclipse Public Licenses LGPL
Nuxeo1048707 Categories CMS ECM1048707 Technologies Apache HTTP Server MySQLPHP1048707 Licenses GPL3Brazilian development toolMore hellip
Proprietary software
Open Text1048707 (Hummingbird and Livelink weremerged recently HummingbirdEnterprisetrade Rebranded toLivelink ECM ndash eDOCStrade)
IBM Content Manager1048707 (IBM has acquired Filenet but do not know about their plans wrt the two products)
DocumentumMicrosoft (Share point)VignettePaperTrailTrimCollaboratorMorehellip
ECM applications available in themarket
Maturity of OSS ECM in RSA and Skills availability National Internally Vendors (Local) Change management Departmental (ECM is not IT responsibility but a business imperative and supported by IT) Current vendors (Fear factor) Vendor Support post implementation
SITA Capacity and logistics
Key Challenges in OSS
Experience
Department of Environment and Tourism
Department of Transport Western Cape
Department of Minerals and Energy
the dme
Department of Health Western Cape
Strategic Partner
Closing
Great opportunity for people in information management profession and in particular records management to advance the most senior levels Make a positive difference in their organization in the
way information records and knowledge is managed Go from Records and Information Management
professional to a Strategic Information Management professional
hellip the platform is there
Thank You DankieSiyabongaKe a lebohaSiyathokoza
Rudie Bronkhorst
E-mail rbronkhorstdatacentrixcozaTel +27 (11) 461 2081Web wwwdatacentrixcoza
- Slide 1
- Table of Contents
- Objectives
- Origin of Recorded Information ndash Theory of Evolution
- The Current Situation
- Enterprise Content Management
- Corporate Corruption Misconduct hellipand Tragedy
- Arthur Andersenrsquos Houston Branch Office
- Post-Enron Legislative Factors - Sarbanes-Oxley Act of 2002
- Post 911 Legislative Factors ndash USA Patriot Act
- Paradigm Shifthellipas society is changing records management is fundamentally the same
- A Necessary Cultural and Paradigm Shifts - Collaboration and Partnerships with Core Enablers and Key Stakeholdershellip
- CapabilitySkills Direction
- Four Records Management Program Principles
- Elements and Skills Needed in the New Landscape
- Technology
- What is proprietary software
- What is Open Source Software
- Slide 19
- Slide 20
- Why are organisations using OSS
- Which governments are using OSS
- What is SA doing
- Slide 24
- Slide 25
- Slide 26
- Open Source in the ECM space
- Open source vs proprietary
- Open source pros
- Open source cons
- Be careful
- ECM applications available in the market
- Key Challenges in OSS
- Slide 34
- Closing
- Slide 36
-
Open source cons
bull Fear of no-one to blame bull No vendor guarantees bull Project folding is more common
than vendor foldingbull Open source may be
incompatible with other deployed software
bull Proprietary software is often more feature rich
bull Documentation quality is variable
Do Interface Standards Compress Pricing1048707 Hyundai amp Lamborghini both support same ldquointerface standardrdquo for layout of drivercontrols (steering wheel gas brake clutch gearshift turn signal speedometer tach)1048707 Hyundai has far greater financial muscle and low cost producer status versusLamborghini1048707 ldquoInterface standardrdquo is not ldquoimplementation standardrdquo (horsepower body stylingsound system seat fabric hellip)2006 Lamborghini Murcielago $279000 1988 Hyundai Excel $975
2006 Lamborghini Murcielago $279000 1988 Hyundai Excel $975
Be careful
OSS
Alfresco1048707 Categories CMS ECM1048707 Technologies Java JDBC MySQL Tomcat1048707 Licenses GPL
Knowledge Tree1048707 Categories ECM1048707 Technologies Java1048707 Licenses Eclipse Public Licenses LGPL
Nuxeo1048707 Categories CMS ECM1048707 Technologies Apache HTTP Server MySQLPHP1048707 Licenses GPL3Brazilian development toolMore hellip
Proprietary software
Open Text1048707 (Hummingbird and Livelink weremerged recently HummingbirdEnterprisetrade Rebranded toLivelink ECM ndash eDOCStrade)
IBM Content Manager1048707 (IBM has acquired Filenet but do not know about their plans wrt the two products)
DocumentumMicrosoft (Share point)VignettePaperTrailTrimCollaboratorMorehellip
ECM applications available in themarket
Maturity of OSS ECM in RSA and Skills availability National Internally Vendors (Local) Change management Departmental (ECM is not IT responsibility but a business imperative and supported by IT) Current vendors (Fear factor) Vendor Support post implementation
SITA Capacity and logistics
Key Challenges in OSS
Experience
Department of Environment and Tourism
Department of Transport Western Cape
Department of Minerals and Energy
the dme
Department of Health Western Cape
Strategic Partner
Closing
Great opportunity for people in information management profession and in particular records management to advance the most senior levels Make a positive difference in their organization in the
way information records and knowledge is managed Go from Records and Information Management
professional to a Strategic Information Management professional
hellip the platform is there
Thank You DankieSiyabongaKe a lebohaSiyathokoza
Rudie Bronkhorst
E-mail rbronkhorstdatacentrixcozaTel +27 (11) 461 2081Web wwwdatacentrixcoza
- Slide 1
- Table of Contents
- Objectives
- Origin of Recorded Information ndash Theory of Evolution
- The Current Situation
- Enterprise Content Management
- Corporate Corruption Misconduct hellipand Tragedy
- Arthur Andersenrsquos Houston Branch Office
- Post-Enron Legislative Factors - Sarbanes-Oxley Act of 2002
- Post 911 Legislative Factors ndash USA Patriot Act
- Paradigm Shifthellipas society is changing records management is fundamentally the same
- A Necessary Cultural and Paradigm Shifts - Collaboration and Partnerships with Core Enablers and Key Stakeholdershellip
- CapabilitySkills Direction
- Four Records Management Program Principles
- Elements and Skills Needed in the New Landscape
- Technology
- What is proprietary software
- What is Open Source Software
- Slide 19
- Slide 20
- Why are organisations using OSS
- Which governments are using OSS
- What is SA doing
- Slide 24
- Slide 25
- Slide 26
- Open Source in the ECM space
- Open source vs proprietary
- Open source pros
- Open source cons
- Be careful
- ECM applications available in the market
- Key Challenges in OSS
- Slide 34
- Closing
- Slide 36
-
Do Interface Standards Compress Pricing1048707 Hyundai amp Lamborghini both support same ldquointerface standardrdquo for layout of drivercontrols (steering wheel gas brake clutch gearshift turn signal speedometer tach)1048707 Hyundai has far greater financial muscle and low cost producer status versusLamborghini1048707 ldquoInterface standardrdquo is not ldquoimplementation standardrdquo (horsepower body stylingsound system seat fabric hellip)2006 Lamborghini Murcielago $279000 1988 Hyundai Excel $975
2006 Lamborghini Murcielago $279000 1988 Hyundai Excel $975
Be careful
OSS
Alfresco1048707 Categories CMS ECM1048707 Technologies Java JDBC MySQL Tomcat1048707 Licenses GPL
Knowledge Tree1048707 Categories ECM1048707 Technologies Java1048707 Licenses Eclipse Public Licenses LGPL
Nuxeo1048707 Categories CMS ECM1048707 Technologies Apache HTTP Server MySQLPHP1048707 Licenses GPL3Brazilian development toolMore hellip
Proprietary software
Open Text1048707 (Hummingbird and Livelink weremerged recently HummingbirdEnterprisetrade Rebranded toLivelink ECM ndash eDOCStrade)
IBM Content Manager1048707 (IBM has acquired Filenet but do not know about their plans wrt the two products)
DocumentumMicrosoft (Share point)VignettePaperTrailTrimCollaboratorMorehellip
ECM applications available in themarket
Maturity of OSS ECM in RSA and Skills availability National Internally Vendors (Local) Change management Departmental (ECM is not IT responsibility but a business imperative and supported by IT) Current vendors (Fear factor) Vendor Support post implementation
SITA Capacity and logistics
Key Challenges in OSS
Experience
Department of Environment and Tourism
Department of Transport Western Cape
Department of Minerals and Energy
the dme
Department of Health Western Cape
Strategic Partner
Closing
Great opportunity for people in information management profession and in particular records management to advance the most senior levels Make a positive difference in their organization in the
way information records and knowledge is managed Go from Records and Information Management
professional to a Strategic Information Management professional
hellip the platform is there
Thank You DankieSiyabongaKe a lebohaSiyathokoza
Rudie Bronkhorst
E-mail rbronkhorstdatacentrixcozaTel +27 (11) 461 2081Web wwwdatacentrixcoza
- Slide 1
- Table of Contents
- Objectives
- Origin of Recorded Information ndash Theory of Evolution
- The Current Situation
- Enterprise Content Management
- Corporate Corruption Misconduct hellipand Tragedy
- Arthur Andersenrsquos Houston Branch Office
- Post-Enron Legislative Factors - Sarbanes-Oxley Act of 2002
- Post 911 Legislative Factors ndash USA Patriot Act
- Paradigm Shifthellipas society is changing records management is fundamentally the same
- A Necessary Cultural and Paradigm Shifts - Collaboration and Partnerships with Core Enablers and Key Stakeholdershellip
- CapabilitySkills Direction
- Four Records Management Program Principles
- Elements and Skills Needed in the New Landscape
- Technology
- What is proprietary software
- What is Open Source Software
- Slide 19
- Slide 20
- Why are organisations using OSS
- Which governments are using OSS
- What is SA doing
- Slide 24
- Slide 25
- Slide 26
- Open Source in the ECM space
- Open source vs proprietary
- Open source pros
- Open source cons
- Be careful
- ECM applications available in the market
- Key Challenges in OSS
- Slide 34
- Closing
- Slide 36
-
OSS
Alfresco1048707 Categories CMS ECM1048707 Technologies Java JDBC MySQL Tomcat1048707 Licenses GPL
Knowledge Tree1048707 Categories ECM1048707 Technologies Java1048707 Licenses Eclipse Public Licenses LGPL
Nuxeo1048707 Categories CMS ECM1048707 Technologies Apache HTTP Server MySQLPHP1048707 Licenses GPL3Brazilian development toolMore hellip
Proprietary software
Open Text1048707 (Hummingbird and Livelink weremerged recently HummingbirdEnterprisetrade Rebranded toLivelink ECM ndash eDOCStrade)
IBM Content Manager1048707 (IBM has acquired Filenet but do not know about their plans wrt the two products)
DocumentumMicrosoft (Share point)VignettePaperTrailTrimCollaboratorMorehellip
ECM applications available in themarket
Maturity of OSS ECM in RSA and Skills availability National Internally Vendors (Local) Change management Departmental (ECM is not IT responsibility but a business imperative and supported by IT) Current vendors (Fear factor) Vendor Support post implementation
SITA Capacity and logistics
Key Challenges in OSS
Experience
Department of Environment and Tourism
Department of Transport Western Cape
Department of Minerals and Energy
the dme
Department of Health Western Cape
Strategic Partner
Closing
Great opportunity for people in information management profession and in particular records management to advance the most senior levels Make a positive difference in their organization in the
way information records and knowledge is managed Go from Records and Information Management
professional to a Strategic Information Management professional
hellip the platform is there
Thank You DankieSiyabongaKe a lebohaSiyathokoza
Rudie Bronkhorst
E-mail rbronkhorstdatacentrixcozaTel +27 (11) 461 2081Web wwwdatacentrixcoza
- Slide 1
- Table of Contents
- Objectives
- Origin of Recorded Information ndash Theory of Evolution
- The Current Situation
- Enterprise Content Management
- Corporate Corruption Misconduct hellipand Tragedy
- Arthur Andersenrsquos Houston Branch Office
- Post-Enron Legislative Factors - Sarbanes-Oxley Act of 2002
- Post 911 Legislative Factors ndash USA Patriot Act
- Paradigm Shifthellipas society is changing records management is fundamentally the same
- A Necessary Cultural and Paradigm Shifts - Collaboration and Partnerships with Core Enablers and Key Stakeholdershellip
- CapabilitySkills Direction
- Four Records Management Program Principles
- Elements and Skills Needed in the New Landscape
- Technology
- What is proprietary software
- What is Open Source Software
- Slide 19
- Slide 20
- Why are organisations using OSS
- Which governments are using OSS
- What is SA doing
- Slide 24
- Slide 25
- Slide 26
- Open Source in the ECM space
- Open source vs proprietary
- Open source pros
- Open source cons
- Be careful
- ECM applications available in the market
- Key Challenges in OSS
- Slide 34
- Closing
- Slide 36
-
Maturity of OSS ECM in RSA and Skills availability National Internally Vendors (Local) Change management Departmental (ECM is not IT responsibility but a business imperative and supported by IT) Current vendors (Fear factor) Vendor Support post implementation
SITA Capacity and logistics
Key Challenges in OSS
Experience
Department of Environment and Tourism
Department of Transport Western Cape
Department of Minerals and Energy
the dme
Department of Health Western Cape
Strategic Partner
Closing
Great opportunity for people in information management profession and in particular records management to advance the most senior levels Make a positive difference in their organization in the
way information records and knowledge is managed Go from Records and Information Management
professional to a Strategic Information Management professional
hellip the platform is there
Thank You DankieSiyabongaKe a lebohaSiyathokoza
Rudie Bronkhorst
E-mail rbronkhorstdatacentrixcozaTel +27 (11) 461 2081Web wwwdatacentrixcoza
- Slide 1
- Table of Contents
- Objectives
- Origin of Recorded Information ndash Theory of Evolution
- The Current Situation
- Enterprise Content Management
- Corporate Corruption Misconduct hellipand Tragedy
- Arthur Andersenrsquos Houston Branch Office
- Post-Enron Legislative Factors - Sarbanes-Oxley Act of 2002
- Post 911 Legislative Factors ndash USA Patriot Act
- Paradigm Shifthellipas society is changing records management is fundamentally the same
- A Necessary Cultural and Paradigm Shifts - Collaboration and Partnerships with Core Enablers and Key Stakeholdershellip
- CapabilitySkills Direction
- Four Records Management Program Principles
- Elements and Skills Needed in the New Landscape
- Technology
- What is proprietary software
- What is Open Source Software
- Slide 19
- Slide 20
- Why are organisations using OSS
- Which governments are using OSS
- What is SA doing
- Slide 24
- Slide 25
- Slide 26
- Open Source in the ECM space
- Open source vs proprietary
- Open source pros
- Open source cons
- Be careful
- ECM applications available in the market
- Key Challenges in OSS
- Slide 34
- Closing
- Slide 36
-
Experience
Department of Environment and Tourism
Department of Transport Western Cape
Department of Minerals and Energy
the dme
Department of Health Western Cape
Strategic Partner
Closing
Great opportunity for people in information management profession and in particular records management to advance the most senior levels Make a positive difference in their organization in the
way information records and knowledge is managed Go from Records and Information Management
professional to a Strategic Information Management professional
hellip the platform is there
Thank You DankieSiyabongaKe a lebohaSiyathokoza
Rudie Bronkhorst
E-mail rbronkhorstdatacentrixcozaTel +27 (11) 461 2081Web wwwdatacentrixcoza
- Slide 1
- Table of Contents
- Objectives
- Origin of Recorded Information ndash Theory of Evolution
- The Current Situation
- Enterprise Content Management
- Corporate Corruption Misconduct hellipand Tragedy
- Arthur Andersenrsquos Houston Branch Office
- Post-Enron Legislative Factors - Sarbanes-Oxley Act of 2002
- Post 911 Legislative Factors ndash USA Patriot Act
- Paradigm Shifthellipas society is changing records management is fundamentally the same
- A Necessary Cultural and Paradigm Shifts - Collaboration and Partnerships with Core Enablers and Key Stakeholdershellip
- CapabilitySkills Direction
- Four Records Management Program Principles
- Elements and Skills Needed in the New Landscape
- Technology
- What is proprietary software
- What is Open Source Software
- Slide 19
- Slide 20
- Why are organisations using OSS
- Which governments are using OSS
- What is SA doing
- Slide 24
- Slide 25
- Slide 26
- Open Source in the ECM space
- Open source vs proprietary
- Open source pros
- Open source cons
- Be careful
- ECM applications available in the market
- Key Challenges in OSS
- Slide 34
- Closing
- Slide 36
-
Closing
Great opportunity for people in information management profession and in particular records management to advance the most senior levels Make a positive difference in their organization in the
way information records and knowledge is managed Go from Records and Information Management
professional to a Strategic Information Management professional
hellip the platform is there
Thank You DankieSiyabongaKe a lebohaSiyathokoza
Rudie Bronkhorst
E-mail rbronkhorstdatacentrixcozaTel +27 (11) 461 2081Web wwwdatacentrixcoza
- Slide 1
- Table of Contents
- Objectives
- Origin of Recorded Information ndash Theory of Evolution
- The Current Situation
- Enterprise Content Management
- Corporate Corruption Misconduct hellipand Tragedy
- Arthur Andersenrsquos Houston Branch Office
- Post-Enron Legislative Factors - Sarbanes-Oxley Act of 2002
- Post 911 Legislative Factors ndash USA Patriot Act
- Paradigm Shifthellipas society is changing records management is fundamentally the same
- A Necessary Cultural and Paradigm Shifts - Collaboration and Partnerships with Core Enablers and Key Stakeholdershellip
- CapabilitySkills Direction
- Four Records Management Program Principles
- Elements and Skills Needed in the New Landscape
- Technology
- What is proprietary software
- What is Open Source Software
- Slide 19
- Slide 20
- Why are organisations using OSS
- Which governments are using OSS
- What is SA doing
- Slide 24
- Slide 25
- Slide 26
- Open Source in the ECM space
- Open source vs proprietary
- Open source pros
- Open source cons
- Be careful
- ECM applications available in the market
- Key Challenges in OSS
- Slide 34
- Closing
- Slide 36
-
Thank You DankieSiyabongaKe a lebohaSiyathokoza
Rudie Bronkhorst
E-mail rbronkhorstdatacentrixcozaTel +27 (11) 461 2081Web wwwdatacentrixcoza
- Slide 1
- Table of Contents
- Objectives
- Origin of Recorded Information ndash Theory of Evolution
- The Current Situation
- Enterprise Content Management
- Corporate Corruption Misconduct hellipand Tragedy
- Arthur Andersenrsquos Houston Branch Office
- Post-Enron Legislative Factors - Sarbanes-Oxley Act of 2002
- Post 911 Legislative Factors ndash USA Patriot Act
- Paradigm Shifthellipas society is changing records management is fundamentally the same
- A Necessary Cultural and Paradigm Shifts - Collaboration and Partnerships with Core Enablers and Key Stakeholdershellip
- CapabilitySkills Direction
- Four Records Management Program Principles
- Elements and Skills Needed in the New Landscape
- Technology
- What is proprietary software
- What is Open Source Software
- Slide 19
- Slide 20
- Why are organisations using OSS
- Which governments are using OSS
- What is SA doing
- Slide 24
- Slide 25
- Slide 26
- Open Source in the ECM space
- Open source vs proprietary
- Open source pros
- Open source cons
- Be careful
- ECM applications available in the market
- Key Challenges in OSS
- Slide 34
- Closing
- Slide 36
-