5.amir forouharfar-understanding barriers to intrapreneurship inwork and social affairs governmental
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Understanding Barriers to Intrapreneurship in Work and Social Affairs Governmental
Organization (A Case Study in Iran)
Habibollah Salarzehi (Corresponding Author)
Assistant Professor, Faculty of Management and Accounting, University of Sistan and Baluchestan, Zahedan, Iran
Amir Forouharfar
Masters Student of Entrepreneurship, Faculty of entrepreneurship, University of Sistan and Baluchestan,
Zahedan, Iran
Abstract
Many studies have been carried out on the barriers to intrapreneurship or corporate
entrepreneurship, but a few ones have prioritized these studied barriers to the domesticatmosphere of Eastern countries. Therefore, as a case study, Work and Social Affairs
Organization in Iran has been chosen. This organization is in charge of promoting and paving theway for entrepreneurship in Iran. Based on the size of the organization, a sample of 15 employees
in this organization in its Fars Province branch has been chosen .They answered to the
questionnaires which had the list of barriers. Since they are familiar with the barriers tointrapreneurship in the atmosphere of Iran, the frequency of their answers (stated barriers) were
shown in a final bar chart. Based on this study the tension between the values of the intrapreneur
and its organization, is the principal barrier to intrapreneuship in Iran.
Key Words: Entrepreneurship, Intrapreneurship, Corporate Entrepreneurship, Barrier
1. Introduction
In 1985 Pinchot[33] coined the term "intrapreneurship", short for intra-corporateentrepreneurship, which describes the practice of entrepreneurship withinorganisations.Sathe[37]defined corporate entrepreneurship as a process of organizational
renewal. Other researchers have conceptualized corporate entrepreneurship as embodying
entrepreneurial efforts that require organizational sanctions and resource commitments for the
purpose of carrying out innovative activities in the form of product, process, and organizational
innovations[13],[3].
If we want to have prosperous and successful companies, especially the large ones, we need to
know the general and idiosyncratic barriers to our companies. In this study, the general barriershave been the main place of attention for this study. We need to know them, to be able to facethem scientifically. The main way for understanding these barriers is to know firstly those
important factors on fostering intrapreneurship and then to study the obstacles on the way of
these fostering factors of intrapreneurship.Therefore, the necessary requisites for intrapreneurshiphave been studied in different intrapreneurship literature.Since,logically what ever blocks the way
of these requisites formation could be the potential barrier to intrapreneurship,the requisites have
library studied and brought in the literature review.
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Policy makers in different countries are trying to implement policies that facilitate the direction
of intrapreneurship as one of the key elements of economic progress. In Iran as a developing
country, almost we have the same difficulties, but with special deviations from the global
difficulties. Experience shows that successful countries have paid enough attention toentrepreneurship in technology, marketing, organizational aspects, etc.They have welcomed
change .Since logical change is the threshold to innovation [39]. What concerns here is theentrepreneurship in the framework of the corporation, the action which is called Corporate
Entrepreneurship of Intrapreneurship.Leader of the organizations respect the people who have
thoughts, because they are the very beginning of innovation which leads to entrepreneurship.Knowing the barriers to intrapreneurship, could help the policymakers of the companies and the
country to face these barriers with wide open eyes and get ready to wipe or to moderate the effect
of the barriers, and open a new horizon before their company and consequently, their
country[8],[11],[28].
This study's main goal is to understand the frequency of some of the common barriers with
intrapreneurship according to an official organization for the promotion of entrepreneurship in
Iran, as a case study, Work and Social Affairs Organization has been chosen. Therefore, the studyhas a localized perspective. By knowing the localized barriers to intrapreneurship, we can pave
the way for the innovation and reach to superiority to our rivals. As Meg and Roberts [27]
believe, in a world of constant change, products in the world marketplace derive less and less oftheir value from production labor or capital goods and more and more from the quality of thought
and innovation imparted to the products.
Concerning the triadic relationship among innovator-intrapreneur, organization-management, and
market environment, Piatier [32] categorized barriers between organization and market
environment as exogenous barriers, while those between innovator-intrapreneur andorganization-management he termed endogenous barriers. Therefore, both the exogenous and the
endogenous barriers have been studied here.
2. Literature Review
The literature about barriers to intrapreneurship has been reviewed in two levels: endogenous and
exogenous.
2.1Endogenous Barriers
2.1.1Barriers to Intra-Organizational Innovation
Innovation starts by the perception of the opportunity.Adonies [1] believes, unless opportunities
and events perceived and acted upon by the members of the organizations, entrepreneurship willnot take place. Entrepreneurial firms create mechanisms that focus the attention of the
organizational members on innovative opportunities and generate behaviors that support
entrepreneurial venturing. Some organizational variables which seems to be instrumental in thecreation of attention to innovative opportunities and generation of entrepreneurial organizational
behaviors are :entrepreneurial strategy, organizational culture, organizational structure, resource
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availability, reward systems, management support, and risk taking [1].On the other hand to have
innovation within the large companies, definitely we need individual entrepreneurs who work
together.So,the attention on the individual characters of these entrepreneurs, who collectively
make the intrapreneurship is worthy of attention. What facilitates the formation of entrepreneurscould have some impact on corporate entrepreneurship. Recent research on entrepreneurs, have
focused on their personal traits [7], [41], [17]. Hornsby, et al. [21] point out that there aredistinctive characteristics which define potential entrepreneurial behavior, such as risk-taking
propensity, desire for autonomy, need for achievement, goal orientation, and internal locus of
control. Adonis [1], believes, although the suggested individual characteristics by Hornsby et al.[21] are notions, with empirical basis in the CE literature, they nevertheless furnish useful
guidelines to avoid incompatibility between the individual and the organization. If we understand
these individual characteristics, we could help them to foster in the people which could lead tointrapreneurship.On the other hand to put this innovation, as an innovative project, into action we
must overcome significant organizational obstacles and build a support network with
management representatives, before finally being unveiled to face the inevitable criticism and(hopefully, eventually) acceptance. This body of literature appears to (a) adopt the perspective of
the necessity of overcoming (1) resistance from upper management and (2) barriers of corporate
procedures and inflexibility, and to (b) advocate initiation of innovative endeavors throughempowerment of individuals at various organizational levels and roles[18].Resistance to change
is one of the main internal barriers to intrapreneurship.some organizations block the way ofinnovation completely and some others partially.Devarajan et al.[14]believe ,many mature
organizations, unwilling to alter the status quo, tend to create focused initiatives that are
mandated to identify and exploit new opportunities. While such focused initiatives may stimulateinnovation, the very nature of their design erects barriers between the existing organization and
the innovation effort. Sometimes this resistance is individual. Individuals often resist change
because they have already invested a great deal of time and energy in mastering a certain job, andfear that their investment will be wasted [6]. According to Moerdyk and Fone [30], resistance to
change can generally be judged in terms of three different factors - the individual s self interest,
his / her personality structure, and the social psychology of persuasion. Change is also resistedbecause the future is unknown and failure could potentially cause risk to personal status and
esteem, meaning that innovation could threaten existing power structures and relations [19].
Insert Figure 8 here Simplified schematic of origion of innovation barriers[27].
2.1.2 Individual and Organizational Barriers
Individual and organizational factors are related to intrapreneurship, besides the environmentalones [10], [4], [23], [24].
Individual propensity to act entrepreneurially is a function of motivation [26], [29]. Lack of
effective individual training for some of the employees which could act intrapreneurially could beanother barrier. Zimmerman [42] suggests that high potential individuals should receive training
concerning the CE process, including an introduction to the CE, background on the company s
successes and failures in CE, training on opportunity recognition/creation and creativity, commonbarriers to CE, and finally an overview of how corporate entrepreneurs can launch their initiatives
at the company.
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Organizational context, could lead to intrapreneurship [4], [31], [15], [20]. Traditional
bureaucratic structure could be a barrier to the previously mentioned propensity, since they have
up-down dictates of programs. Herbert [18] mentions that corporate entrepreneurship programs
are usually built around bottom-up processes. Moreover, formality in relationships significantlydecreases the possibility of any interactions by forming a gap between the corporation and its
entrepreneurship goals and there is an inverse relationship between complexity (complexity ofcommunications inside organization both in vertical and horizontal directions) and corporate
entrepreneurship [13], [22].
Roberts [35] identified important organizational policies and attitudes that tend toward defeating
entrepreneurial efforts; these include: bias against younger personnel taking on venture
responsibility, less encouragement of and less latitude for independent action, difficulty insecuring capital support, and lower sponsorship. According to Fry[16], there are four clusters of
factors which help to explain why large organizations have trouble becoming and staying
intrapreneurial and why they have trouble regaining a level of intrapreneurship once it is lost:(a)resistance to change,(b)inherent nature of large organizations,(c) lack of entrepreneurial
talent,and explains that on the whole, one finds very few entrepreneurs in large organizations, as
typically they are not attracted to large organizations because of (d)inappropriate compensationmethods. Fry [16] states that,"Even though monetary rewards may not be especially important to
entrepreneurial individuals, some mechanism of rewarding innovation must be evident ifinnovation is to continue."
Mintzberg [26] believed that continuing innovation is best met through the structural "type" hetermed the "Adhocracy". In fact, he notes that all other organizational forms are either pass or
simply current, but that the Adhocracy "is clearly tomorrow's" structure [18].Inappropriate
organizational culture is another endogenous barrier. In his study of Singapore middle managers,Tan [38] found that organizational culture, flexibility, and sponsorship influenced middle
managers to become internal corporate entrepreneurs. Boksjo and Delin [5] identified the origins
of the barriers to be the differences in mental attitudes, behavior, and styles accumulated fromorganizational culture. Meg and Roberts [27] mentions such organizational culture as barrier in
some" behavioral and organizational culture-based barriers" to innovation[34],[36] such as,(a)the
proposed innovation poses a threat to individual positions and the existing power structure;(b)ahigh individual risk exists of being blamed for possible failure of the innovation attempt;and(c)a
reluctance exists to enter new fields or new businesses due to unfamiliarity.Therefore, these
fears("threat barrier", "risk barrier , and "reluctance barrier") reflect an underlying tendency tofight to remain the same.
Other subtle barriers result from tension between organization and entrepreneur's values andneeds at different stages of entrepreneur's growth pattern [27] as summarized in figure2.
Insert Figure 9 here.Conceptual illustration of barriers resulting from tension between
organization and entrepreneur's values and needs at different stages of entrepreneur's
growth pattern [27].
2.2Exogenous Barriers
Environmental factors, such as customers,suppliers,competitors and institutional bodies with
which the organization interacts, influence the behavior of the individual in the
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organization.Ghoshal and Nohria[1]; and Birkinshaw[4] argue that the behaviors of the
individuals are formed by other factors more than just the administrative ones.
Governmental regulations can be stumbling blocks to entrepreneurship [2].Martin [25], mentionssupportiveness of relevant government policies as one of the criteria for evaluating innovation.
Most researchers either explicitly or implicitly agree that the following environmental categoriesof factors influence the entrepreneurial process [9]:
(a) Political factors (e.g., legal restrictions, quality of law enforcement, political stability, andcurrency stability), (b) market forces (e.g., structure of the industry, technology regime, potential
barriers to entry, market size, and population demographics), and (c) resources (e.g., availability
of investment capital, labor market including skill availability, transportation infrastructure, andcomplementary technology).
Domestic or rural culture could be another exogenous barrier.Winogrodzka [40], states that the
main barrier of entrepreneurship development in rural areas is miss adapting the revitalizations'programs to the specific cultural conditions. Most of the industrial towns, with most of the
factories in Iran are in the suburbs or outskirts of cities, and have villagers as workers.
3. Conceptual Framework
Looking at only the major components, one can formulate a conceptual model describing theinterrelationships among exogenous and endogenous barriers (Figure 3).
According to the conceptual framework, most of the barriers are the endogenous ones, since the
inappropriate organizational culture, strategy, management, values, policies, structure,
compensation methods, etc., which are to some extent in management control could have more
sever impact on intrapreneurship than the exogenous barriers, which are completely or mostly outof management control .Definitely, more flexibility could be implemented in the organization
than the environment.
4. Methodology
15 questionnaires were distributed among the employees of Work and Social Affaires
Organization, which is a governmental organization in Iran for the promotion of
entrepreneurship. The demographical data have been shown in table1 .
The prioritized list of barriers to intrapreneurship was compiled and simplified, as summarized in
conceptual framework. This list was the basis of questions on barriers. Then 30 questionnaires
were filled and the reliability of the questionnaire was calculated by Cronbach's Coefficient inSPSS, which was 0.7137, and more than 0.7, so it was acceptable. The omission of none of the
questions helped the increase of the coefficient, so no question was omitted.
Insert Table 1 here .Demographical data of the respondents.
The questionnaires were collected and analyzed by SPSS.As mentioned before, this study's maingoal is to understand the frequency of barriers to intrapreneurship in Iran's atmosphere.So, the
frequency of the respondents answers, were derived and shown in figure 4.
Insert Figure 4 here.Frequency of barriers according to respondents.
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5. Conclusion
Figure 4, shows the frequency of the barriers in Iranian organizations according to the
respondents. Therefore, the most important barrier for intrapreneurship in Iran, according to therespondents is the tension between the values of the individual intrapreneurs and the
organization's values.The other frequent barrier is the domestic culture in Iran, which is notappropriate for intrapreneurship.Other barriers, to some extent have near frequencies. The result
is interesting, since culture and values are interrelated concepts, and both of them are strong
barriers to intrapreneurship in a country like Iran. It is noteworthy to mention that the presentstudy is a survey and hence reflexes the idea of those who are in charge of intrapreneurship in
that country. Definitely, there could be some other domestic barriers, which the writers of the
present study did not focus on. Barriers like, economic problems , sanctions, low education aboutintrapreneurship,lack of job security,etc.,which need the investigation of the future researchers to
define the barriers to intrapreneurship more locally .To overcome the cultural and value-based
barriers, we recommend that each large firm in Iran, make an Intrapreneurship Committee totravel to successful countries' intrapreneurial firms and get familiar to the organizational culture
in these firms , and after coming back to Iran, hold some sessions with the top management to
redefine the cultural norms of the organization,and accommodate the norms with local conditionsand try to make the values of organization as close as possible to the values of prospective
intrapreneurs .The other cultural variable, which is hard or impossible to change for theorganization is the domestic culture of the country. It is agreeable for those firms that want to
overcome this barrier, to change their head office to another country, to be able to deal with
international environment and culture which promotes competition and intrapreneurship, moreeasily.
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Figure 10. Simplified schematic of origion of innovation barriers[27].
Figure 2.Conceptual illustration of barriers resulting from tension between organizationand entrepreneur's values and needs at different stages of entrepreneur's growth pattern
[27].
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Figure 3.Both endogenous/internal barriers and exogenous/external barriers are in work to block
intrapreneurship.
Exogenous Barriers1. Environmental
Factors
CustomersSuppliers
Competitors
2. Governmental
Regulations
3. Domestic Culture
Endogenous Barriers
1.Intra-Organizational InnovationBarriers
Lack of
opportunityperception
Insufficient
intrapreneurs
Organizational
obstacles
Resistance to
change
Tensionbetween
intrapreneurs'an
d organization's
values
2. Organizational Barriers
Bureaucratic structure
Organizational
policies
Nature of large
organizations
Inappropriate
compensation
methods
Organizational culture
Barriers to
Intrapreneurship
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Figure 4.Frequency of barriers according to respondents.
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Cumulative PercentValid PercentPercentFrequencyValid
Demographical
Characteristics
86.786.786.713
13Male
100.013.313.322Female
Sex
100.0100.015Total
13.313.313.323
20.06.76.714
46.726.726.745
66.720.020.038
73.36.76.719
80.06.76.7110
86.76.76.7111
93.36.76.7112
100.06.76.7115
100.0100.015
Total
Experience
6.76.76.7125
13.36.76.7127
26.713.313.3228
40.013.313.3229
46.76.76.7130
53.36.76.7132
60.06.76.7133
66.76.76.7135
Age
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80.013.313.3236
86.76.76.7140
93.36.76.7143
100.06.76.7149
100.0100.015Total
20.020.020.03Diploma
66.746.746.77Associate
93.326.726.74Bachelor
100.06.76.71Masters
100.0100.015Total
Educational background
Table 1.Demographical data of the respondents.