Microsoft PowerPoint - 4. Performance ManagementPerformance AppraisalPerformance Appraisal
Evaluating an employee’sEvaluating an employee’s current and/or past performance relative to his or her performance standardsp
P f M tPerformance Management
The continuous process ofThe continuous process of identifying, measuring, and developing the performancedeveloping the performance of individuals and teams, and li i th i faligning their performance
with the organization’s goals
Case #1

Purposes
Three-StepThree Step Performance Appraisalpp
An aspect of performance that determines effective jobdetermines effective job performance.
Case #2
Measurement
Th t f j d t th t i i dThe type of judgment that is required Relative Absolute
Case #3
fFocus of Measurement
TraitTrait Behaviore a o Outcome
i l h dAppraisal Methods
Graphic Rating ScaleGraphic Rating Scale Alternation Ranking Method Paired Comparison Method Forced Distribution Method Critical Incident Method B h i ll A h d R ti S l (BARS)Behaviorally Anchored Rating Scale (BARS) Management by Objectives (MOB)
Case #4
360° Appraisal
Case #5

Challenges to EffectiveChallenges to Effective Performance Measurement
Rater errors and biasRater errors and bias The influence of liking Organizational politics Whether to focus on theWhether to focus on the individual or the group L l iLegal issues
Case #6

M i P fManaging Performance
Appraisal Interview Performance ImprovementPerformance Improvement
P f MPerformance Management