3jr system concept

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    Following questions are

    importantShort bits Feed back and

    control

    System and subsystem

    System

    performance Open vs. closed

    system

    Long questions

    What is asystem? List outthe componentsof system?

    Differentiate

    between openand closedsystem and whybusiness is called

    as open system?

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    SYSTEM OVERVIEWAND

    BUSINESS AS A SYSTEM

    BAKSHI

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    In the following lecture

    you will be familiar with What is a system?

    What is a natural and man made

    system? Why business is called as a

    system?

    What are the components of abusiness system?

    What are the types of system?

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    EXAMPLE OF SYSTEMNATURAL VS MAN MADE

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    HUMAN BODYHUMAN BODYAS A SYSTEMAS A SYSTEM

    VARIOUS SUB SYSTEMVARIOUS SUB SYSTEM

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    SOLAR SYSTEM

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    COMPUTER SYSTEM

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    WHAT IS A SYSTEM ?

    SYSTEMS ARE CREATED TO SOLVEPROBLEMS.

    One can think ofthe SYSTEMS

    APPROACHas an ORGANIZED WAYOF DEALING WITH A PROBLEM

    The word System comes (from Latin

    word systma,

    in turn from Greekword sustma)

    WHICH MEANS AN ORGANIZEDRELATIONSHIP BETWEEN FUNCTIONAL

    UNITS / COMPONENTS

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    DEFINATION

    THE SYSTEM IS INTEGRATED SET OFCOMPONENTS /ENTITIES THATINTERACT TO ACHIEVE A

    PARTICULAR FUNCTION /GOALA SYSTEM CONSISTS OF GROUP OF

    INTERRELATED ,INTERACTING

    ELEMENTS WORKING TOWARDS ACOMMON GOAL BY ACCEPTINGINPUT,PRODUCING OUTPUT IN ANORGANIZED TRANSFORMATIONPROCESS.

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    OTHER DEFINATION

    A set of detailed methods ,procedures , and routines

    established or formulated to carryout a specific activity,perform a duty, or solve a problem.

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    OTHER DEFINATION An organized purposeful

    structure regarded as a whole andconsisting of interrelated andinterdependent elements ( components,entities ,factors, members, parts etc.).

    These elements continually influence oneanother (directly or indirectly)

    to maintain their activity and theexistence of the system,in order to achieve the goal of the system

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    In order to call it asystem it should have

    these Core components

    INPUT

    MAN,MECHINE,MATERIAL,

    LAND,FACILITIES,ENERGY,ECONOMIC RESOURCES,ETC

    PROCESS

    MANUFACTURING,

    ENGINEERING,PRODUCTION ,

    DEVELOPMENT, DELIVERY,CUSTOMER SERVICE ,ETC

    OUTPUT

    PRODUCT,SERVICE,PAYMENT,INFORMATION ETC

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    The organizational

    system

    Feed back Feed back

    input outputprocess

    management

    control control

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    A SYSTEM FOR APRODUCTION UNIT

    ANDHEALTHCARE

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    Feedback

    SignalsFeedback

    Signals

    System Boundary

    competitors community

    Labor union Financial institution

    stock

    holders

    customers

    Govt

    suppl

    iers

    INPUT

    MAN,MECHINE,MATERIAL,LAND,FACILITIES,ENERG,ECO

    NOMIC RESOURCES,ETC

    PROCESS

    MANUFACTURING,ENGINEERING,

    PRODUCTION,DEVELOPMENT,DELIVERY,CUSTOMER

    SERVICE,ETC

    OUTPUT

    PRODUCT,SERVICE,PAYMENT,INFORMATION ETC

    CONTROL

    MANAGEMENT

    OTHERSYSTEMS OTHER

    SYSTEMS

    OTHERSYSTEMS

    OTHERSYSTEMS

    OTHERSYSTEMS

    OTHERSYSTEMS

    INFORMATION SYSTEM

    CONTROLSIGNALS

    CONTROLSIGNALS

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    Feedback

    SignalsFeedback

    Signals

    System Boundary

    competitors community

    Labor union Financial institution

    stockholders

    customers

    Govt

    suppl

    iers

    STRUCTURE

    INFRASTRUCTURE,TECHNOLOGY,PEOPLE,

    PATIENTS,FACILITIES,MONEY,ECONOMIC RESOURCES,ETS

    PROCESS

    DIAGNOSTICS,THERAPEUTICS,SUPPORTIVE,ADMINI

    STRATIVE ETC

    OUTCOME

    CURED PATIENT,LAMA,DEADBODY, REFERENCE

    CONTROL

    MANAGEMENT

    OTHERSYSTEMS OTHER

    SYSTEMS

    OTHERSYSTEMS

    OTHERSYSTEMS

    OTHERSYSTEMS

    OTHERSYSTEMS

    INFORMATION SYSTEM

    CONTROLSIGNALS

    CONTROLSIGNALS

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    COMPONENTS OF A SYSTEMThe Components Of A System Are

    1. INPUT

    2. PROCESS

    3. OUTPUT

    4. BOUNDARY

    5. ENVIRONMENT

    6. STRUCTURE

    7. INTERFACE

    8. SUBSYSTEM

    9. FEEDBACK AND CONTROL

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    BUSINESS AS A SYSTEMBusiness is considered as ORGANIZATIONAL SYSTEM

    THE ECONOMIC RESOURCES (INPUT) ARETRANSFORMED BY VARIOUS OPERATIONS(PROCESSES) INTO GOODS/ SERVICES (OUTPUT)

    INFORMATION SYSTEM PROVIDES (FEEDBACK) ONTHE SYSTEM TO THE MANAGEMENT FOR THEDIRECTION AND MAINTENANCE OF THE SYSTEM(CONTROL) AS IT EXCHANGES INPUT & OUTPUTWITH ITS (ENVIRONMENT.)

    A system has VARIOUS SUB SYSTEM, BOUNDARY,which separates it self from EXTERNAL ENVIRONMENT

    , AND DEFINES ITS OPERATIONAL TERRITORY.

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    Input It Involves CAPTURING AND ASSEMBLINGELEMENTS THAT ENTER THE SYSTEM To BeProcessed.

    THE QUALITY OF INPUT ELEMENTS DECIDESTHE PROCESS EFFICIENCY AND OUTPUT

    E.G.RAW MATERIALS , ENERGY , DATA,HUMANEFFORTS ETC

    Process It is a TRANSFORMATION ACTIVITY that

    converts input- output, the process can bemanual, semi automatic, fully automated,Computerized..

    E.G. MANUFACTURING , ENGINEERING ETC

    Output The elements which had been produced aftertransformation process (end product)

    Output is a DEPENDENT VARIABLE and is basedon quality of input and process,WHICH IS AMAIN SOURCE OF FEED BACK.

    e.g. PRODUCT,SERVICE,PAYMENT,INFORMATION

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    Boundary It DEFINES THE EXTENT AND SCOPE OFTHE SYSTEM ACTIVITY

    A BOUNDARY SEPARATES A SYSTEM

    FROM ITS EXTERNAL ENVIRONMENTA boundary can be physical/logical

    e.g. EGG SHELL, SKIN, INFORMATIONSYSTEM OPERATIONS

    Environment SURROUNDING OF A SYSTEM IN which

    a system operates is called environment

    It consists of interacting entities like(customers, govt, suppliers )

    Environment PROVIDES INPUT TO THE

    SYSTEMEnvironment STRONGLY INFLUENCETHE SYSTEM and determines boundariessome times

    Environment can be internal /external.

    (cont)

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    Subsystem A system internally have small system(SYSTEM WITH IN SYSTEM)

    A subsystem provides SPECIALIZED

    TASK relative to OVERALL OBJECTIVE OFSYSTEM

    A sub system has INDIVIDUALOBJECTIVE in time with the systemsoverall objective e.g. INVENTORYBELONGS TO BOTH PRODUCTION ANDFINANCE ,BILLING IS A PART OF ALMOSTALL THE SUB SYSTEMS OF HOSPITAL

    If a subsystem fails the entire system

    has to suffer

    The OUTPUT OF ONE SUBSYSTEMBECOME INPUT TO ANOTHER SUB SYSTEM(e.g. cash collected becomes input tofinancial subsystem which in turnbecomes input to payments etc)

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    Interface INTERFACE IS COMMONCONNECTION AT THE SYSTEM ANDSUBSYSTEM

    An interface serves as a MEDIUM TOCONVEY THE OUTPUT FROM ONESYSTEM TO ANOTHER SYSTEM

    Information flow and exchange is

    through interfaceFeedbackand control

    Feedback is an INDICATORCONTAINING INFORMATION ABOUTTHE CURRENT PERFORMANCE OF THE

    SYSTEMCONTROL INVOLVES MONITORINGAND EVALUATING FEED BACK todetermine whether a system ismaking towards the achievement ofits goals (cont)

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    Feedbackandcontrol

    WITH FEEDBACK AND CONTROL NECESSARYadjustment to the system can be done to ensureGOOD WORKING OF THE SYSTEM

    A system which has FEEDBACK AND CONTROLCOMPONENT is also called as CYBERNETICSSYSTEM (SELF MONITORING AND SELFREGULATING SYSTEM)

    Feedback has data about performance of thesystem e.g. A SALES MANAGER EXCESSESCONTROL WHEN HE FINDS NEGATIVE FEEDBACKABOUT SALES PERFORMANCE.

    With effective feedback and control a system cancontinuously improved ,FEED BACK CAN BEPOSITIVE OR NEGATIVE

    Positive feedback tells that system is moving inthe right direction (activities can be repeated/improved)

    Negative feedback tells a failure/fault so

    necessary adjustments can be done to improvethe overall s stem. cont

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    Feed back Feed back

    input outputprocess

    management

    control controlcontrol

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    TYPES OF SYSTEM

    Natural system (human body, eco system,solar system) vs. man made system

    (computer)

    Open system vs. closed system

    Deterministic system vs. probabilisticsystem

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    CLOSED SYSTEMA CLOSED SYSTEM IS THEORETICAL CONSTRUCTS

    THE COMPONENTS WITHIN THE CLOSED SYSTEM AREASSUMED TO EXIST IN A SELF-SUFFICIENT STATE

    A CLOSED SYSTEM IS SELF CONTAINED AND HAS HIGH ANDRIGID BOUNDARIES

    IN CLOSED SYSTEM THERE IS NO EXCHANGE OF MATERIALS

    AND PARTS WITH THE EXTERNAL ENVIRONMENT

    ALL OTHER INFLUENCES OR VARIABLES FROM OUTSIDE THESYSTEM ARE CONSIDERED TO BE NONEXISTENT ORINSIGNIFICANT

    THERE IS NO PERFECT CLOSED SYSTEM EXISTING

    No exchange with the environment

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    OPEN SYSTEMARE THE REAL-WORLD SYSTEMS

    THAT HAVE PERMEABLE BOUNDARIES THROUGH WHICHTHEY

    CONTINUALLY EXCHANGE ENERGY, MATERIAL, AND INFORMATION WITHTHEIR EXTERNAL ENVIRONMENT THE LARGER SYSTEM IN WHICH THEY EXIST

    IT IS OPEN TO THE ENVIRONMENT (INTERACTS WITH OTHER SYSTEM INITS ENVIRONMENT)E.G. BUSINESS IS A OPEN SYSTEM

    IN OPEN SYSTEM THERE IS FREE EXCHANGE OF MATERIALS, INFORMATION ,DATA WITH THE ENVIRONMENT

    IT IS AN EXPOSED SYSTEM WHICHHAS FREE INTERACTION WITHENVIRONMENT SYSTEMS

    ENVIRONMENT HAS GREAT IMPACT ON OPEN SYSTEM , AN IT HAS TOADJUST ACCORDING TO ENVIRONMENT .

    input process output

    Feed back

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    BUSINESS AS A OPEN SYSTEM

    IT ACCEPTS MATERIALS FROM THEENVIRONMENT (SUPPLIERS)

    IT ACCEPTS MAN POWER FROM THEENVIRONMENT

    IT UTILIZES OTHER ECONOMIC RESOURCES FROMTHE ENVIRONMENT

    IT HAS TO ADJUST (FOLLOW RULES ANDREGULATIONS OF GOVT ) SUPPLIERS,LABOR

    UNION ETCTHE OUT PUT (GOODS, SERVICES, FINISHED ,SEMI FINISHED PRODUCTS,PAYMENTS) ARE GIVENBACK TO THE ENVIRONMENT.

    IT TAKES FEED BACK AND IMPLEMENT CONTROL

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    INFORMATION

    SYSTEMS

    Bakshi

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    What are we going to

    learn. What is IS What does IS consists of

    Classification of IS What is TPS

    Types of TPS

    What is MIS Structure and parts of MIS

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    Myth about IS success

    1.Can IS bring changes ? NO IS ALONE JUST CANNOT

    BRING CHANGE BY ITSELF

    The involvement from eachand every department(FUNCTIONAL AREA) and

    activity(HIREARCHY) isimportant

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    Myth about IS success

    2.Do I have to spend more on IT

    &IS ?

    The cost of informationsystem depends ON VARIOUSfactors but ADOPT IT INYOUR WORK CULTURE

    it pays in longer run THERE ARE BOTH FINANCIAL

    AND NONFINANCIAL

    BENEFITS ASSOCIATED

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    Myth about IS success

    3.Is my Hospital going to acceptIS ?

    Yes, the initial transit period

    is difficult but later on theresults can be seen

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    Myth about IS success

    4. I have invested on IS and itis not giving me results ?

    It may happen if yourinformation system is notFULLY INTEGRATED

    THE ACTIVITS ANDFUNCTIONAL UNITS DOESNOT RESPOND.

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    Myth about IS success

    5. Where can I see the benefits ofIS implementation ?

    The benefits can be seen on

    VARIOUS aspects SUCH ASBETTERCUSTOMER SERVICE,IMPROVED WORK EFFICENCY,

    COST REDUCTION, WORKPROCESS IMPROVEMENT,ERROR REDUCTION, TIMELY

    INFORMATION SUPPLY ..

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    marketing

    finance

    Humanresource Information

    systemmanufact

    uring

    INFORMATION SYSTEM IS NOT ANINDEPENDENT SYSTEM

    YOU CANNOT EXPECT THE RESULTSIF IT IS NOT AN FULLY INTEGRATED

    SYSTEM

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    Information system

    An information system is an ORGANIZEDCOMBINATION OF

    PEOPLE

    H

    ARDWARESOFTWARE

    COMMUNICATION NETWORKS

    DATA RESOURCES

    THAT COLLECT, TRANSFORM, ANDDISSEMINATE INFORMATION IN AN

    ORGANIZATION

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    A information system includes

    HARDWARE

    SOFTWARE INFORMATION ,DATA &APPLICATIONS

    COMMUNICATIONS NETWORKS

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    Diagrammatic representation

    networks

    hardware

    software

    data

    people

    Information system consists of

    +COLLECT

    TRANSFORMDISSEMINATE

    INFORMATION

    +THIS INFORMATION IS

    AVAILABLEFOR

    ORGANIZATIONAL

    NEEDS

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    Information

    system

    Operationalsupportsystem

    Managementsupportsystem

    Support

    businessoperations

    Support

    managerialdecisionmaking

    Processcontrolsystem

    Enterprisecollaboration system

    Transactionprocessing

    system

    Managementinformation

    system

    Decisionsupportsystem

    Executiveinformation system

    Processingbusiness

    transaction

    Control ofindustrial

    processing

    Team andwork group

    collaboration

    Pre specifiedreporting tomanagers

    Interactivedecisionsupport

    Informationtailored forexecutives

    Information system classification for a production unit

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    Informationsystem

    HospitalOperational

    supportsystem

    Hospital

    Managementsupportsystem

    Supportbusinessoperations

    Support

    managerialdecisionmaking

    Datacapturesystem

    Enterprisecollaboration system

    Transactionprocessing

    system

    HospitalManagementinformation

    system

    HospitalDecisionsupportsystem

    Executiveinformation system

    Processingbusiness

    transaction

    Capturing ofdata at point

    of origin(EDI,POS,PR

    OCESSCONTROL)

    Team andwork group

    collaborationPre specifiedreporting tomanagers

    Interactivedecisionsupport

    Informationtailored forexecutives

    Information system classification for a hospital

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    What is Management InformationSystem

    Management information system is

    *ANINTEGRATED USER MACHINE SYSTEM

    *FORPROVIDING INFORMATION

    *TOSUPPORT THE OPERATIONS, MANAGEMENT,ANALYSIS AND DECISION MAKING FUNCTION

    *INAN ORGANIZATION

    The system utilizes

    *COMPUTERHARDWARE AND SOFTWARE

    *MAN

    UAL PROCEDURES*MODELS FORANALYSIS, PLANNING, AND CONTROL,

    DECISION MAKING.

    *AND HAS A DATA BASE

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    Parts of MIS

    FUNCTIONAL SUBSYSTEM ACTIVITY SUBSYSTEM

    All functional area in a

    organization

    All activity in aorganization

    11 2 3 4 5

    1

    2

    3

    THE STRUCTURE CAN BE REPRESENTED BY USING A PYRAMID

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    Parts of MIS

    FUNCTIONAL SUBSYSTEM ACTIVITY SUBSYSTEM

    1.SALES AND MARKETING SUBSYSTEM 1.STRATEGIC SUBSYSTEM

    2.FINANCE AND ACCOUNTING 2.TACTICAL SUBSYSTEM

    SUBSYSTEM 3.OPERATIONAL SUBSYSTEM

    3.PRODUCTION SUBSYSTEM

    4.PERSONNEL SUBSYSTEM

    5.LOGESTICS SUBSYSTEM

    11 2 3 4 5

    1

    2

    3

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    11 2 3 4 5

    1

    2

    3+

    1 2 3 4 5

    1

    2

    3

    =

    SALES FINANCE

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    SALES

    AND

    MARKETING

    PRODUCTION

    LOGISTICS

    PERSONNEL

    FINANCE

    AND

    ACCOUNTING

    MODEL

    BASE

    COMMON

    APPLICATION

    DATA

    BASE

    MANAGEMENT

    SYSTEM

    (DBMS)

    DATA BASE

    STRATEGIC

    PLANNING

    TACTICAL

    CONTROL

    OPERATIONAL

    MANAGEMENT

    TRANASACTION

    PROCESSING

    UNIQUEFILES

    COMMONDATABASE

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    FOR A HOSPITAL THE

    MISC

    ANH

    AVE

    MIS in the hospital has follo ing

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    MIS in the hospital has following

    MIS

    FUNCTIONAL SUBSYSTEM ACTIVITY SUBSYSTEM

    1.CLINICAL SUBSYSTEMS 1.STRATEGIC SUBSYSTEM

    2.NONCLINICAL/PARA MEDICAL 2.TACTICAL SUBSYSTEM

    SUBSYSTEM

    3.SUPPORTIVE SUBSYSTEM 3.OPERATIONAL SUBSYSTEM

    4.ADMINISTRATIVE SUBSYSTEM

    5.ENGINEERING SUBSYSTEM

    11 2 3 4 5

    1

    2

    3

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    11 2 3 4 5

    1

    2

    3+

    1 2 3 4 5

    1

    2

    3

    =

    NON SUPPORTIVE

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    MODEL

    BASE

    COMMON

    APPLICATION

    DATA

    BASE

    MANAGEMENT

    SYSTEM

    (DBMS)

    DATA BASE

    STRATEGIC

    PLANNING

    TACTICAL

    CONTROL

    OPERATIONAL

    MANAGEMENT

    TRANASACTION

    PROCESSING

    UNIQUEFILES

    COMMONDATABASE

    CLINICAL

    SUB SYSTEM

    NONCLINICAL

    SUB SYSTEM

    SUPPORTIVE

    SUB

    SYSTEM

    ADMINISTRATIVE

    SUBSYSTEM

    ENGINEERING

    SUB SYSTEM

    1.CLINICAL SUBSYSTEM 2.NON CLINICAL SUBSYSTEM

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    1.CLINICAL SUBSYSTEM

    OUT PATIENT RELATED MODULES

    INPATIENT RELATED MODULES

    CASUALTY / ICU RELATED MODULES

    OPERATION THEATER RELATED MODULES

    LABOUR ROOM RELATED MODULES

    NURSING SERVICES RELATED MODULES

    2.NON CLINICAL SUBSYSTEM

    LABROTARY MODULES

    PHARMACY MODULES

    RADIOLOGY MODULES

    BLOOD BANK MODULES

    DIETARY MODULES

    INFECTION CONTROL MODULES

    MORTARY RELATED MODULES

    3.SUPPORTIVE SUBSYSTEMHOUSE KEEPING MODULES

    LAUNDARY MODULES

    AMBULANCE ANDTRANSPORTATION MODULES

    SECURITY BASED MODULESPARKING MODULES

    CORRESPONDENCE MODULE

    4.ADMINISTRATIVE SUBSYSTEM

    MARKETING MODULES

    HUMAN RESOURCE MODULES

    LOSGISTICS AND INVENTORY MODULE

    FINANCE AND ACCOUNTING MODULESRESEARCH AND DEVELOMENT

    MEDICAL RECORDMODULES

    5.ENGINEERING & MAINTAINANCE MODULESBIOMEDICAL,MECHINICAL,ELECTRICAL,CIVIL ENGINEERING MODULES

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    Goals of an MIS

    Provide managers withinformation

    Regular,routine operations Control, organize and plan better

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    Corporate

    databases

    ofinternal

    data

    Databases

    of

    externaldata

    Databasesof

    valid

    transactions

    Operational

    databases

    Transaction

    processing

    systems

    Management

    information

    systems

    Decision

    support

    systems

    Executive

    support

    systems

    Expert

    systems

    Business

    transactions

    Inputand

    errorlist

    Drill-downreports

    Exceptionreports

    Demandreports

    Key-indicatorreports

    Scheduled

    reports

    Employees

    Corporate

    intranet

    Application

    databases

    O t t f

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    Outputs of aManagement Information

    System Scheduled reports

    Produced periodically, or on a schedule (daily,weekly, monthly)

    Key-indicator report Summarizes the previous days critical activities

    Typically available at the beginning of each day

    Demand report

    Gives certain information at a managers request Exception report

    Automatically produced when a situation isunusual or requires management action

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    An Organizations

    MIS

    Financial

    MIS

    Marketing

    MIS

    Human

    Resources

    MIS

    Etc.

    Accounting

    MIS

    Drilldownreports

    Exceptionreports

    Demandreports

    Key-indicatorreports

    Scheduledreports

    Databases

    of

    externaldata

    Databases

    of

    valid

    transactions

    Transaction

    processing

    systems

    Business

    transactions

    Businesstransactions

    Extranet

    Internet

    Etc.

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    What Kinds Of People Pursue MIS Degrees?

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    What Kinds Of People Pursue MIS Degrees?The Profiles Of MIS Professionals Are Varied, ButIn General, Such Individuals Possess Many Of

    The Following Traits:Good Problem Solving SkillsAbility To Effectively Manage Time AndResources

    A Clear Vision Of The Big Picture As WellAs The Small DetailsA Desire To Work Closely With Other PeopleExcellent Communication Skills

    Ability To Think Strategically AboutTechnologyA Desire To Take Responsibility ForDeveloping And Implementing Their Own

    Ideas

    What are typical career options for MIS

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    What are typical career options for MISprofessionals?IT Consultant

    Web DeveloperInformation Systems ManagerBusiness Intelligence AnalystNetwork Administrator

    Business Application DeveloperSystems AnalystTechnical Support SpecialistBusiness Analyst

    Systems Developer

    What is an average salary for an MIS

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    What is an average salary for an MISprofessional?

    From 2002 to 2009, MIS undergraduate starting

    average salaries rose from $42,165 - $56,000.

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    TPS, MIS, DSS, and AI/ES

    Hierarchy:

    EIS/ES

    DSS

    MIS

    TPS

    Information

    Data

    Less More Less More

    More MoreLess Less

    RoutineDecisionsupport

    Input &output

    Sophistication& complexity ofprocessing &

    analysis

    Transactions

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    Transactions Transactions are

    BASIC BUSINESS OPERATIONS SUCH ASCUSTOMER ORDERS, PURCHASE ORDERS,RECEIPTS, SUPPLIERS ACCOUNTS ,INVOICES, AND PAYROLL CHECKS.. Thatare generated IN ANORGANIZATION

    IN A HOSPITAL THE TRANSACTION, SUCHAS PATIENT INFORMATION ,PATHOLOGICAL TEST INFORMATION, THELEDGER, ACCOUNTS PAYABLE AND

    RECEIVABLE, PAYROLL, INVENTORYTRANSACTIONS. Are generated everytime and every where

    Who should involve and take care of each

    and every transaction TPS

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    Transaction processing systems(TPS)

    IS A SYSTEM THATPERFORM ROUTINEOPERATIONS AND SERVEAS A FOUNDATION FOROTHER SYSTEMS

    TWOTYPES OFTPS

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    Batch AND On-Line TransactionProcessing

    Two types of TPS:

    h i

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    Batch processing Batch processing

    A SYSTEM WHEREBY BUSINESSTRANSACTIONS AREACCUMULATED OVER A PERIOD

    OF TIME AND PREPARED FORPROCESSING AS A SINGLE UNITOR BATCH

    In batch processing,the FIRMCOLLECTS DATA FROMTRANSACTIONS AS THEYOCCUR, PLACING THEM IN

    GROUPS OR BATCHES

    n- ne transact on process ng

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    n netransact onprocess ng

    (OLTP)

    A system WHEREBY EACHTRANSACTION IS PROCESSEDIMMEDIATELY, WITHOUT THE

    DELAY OF ACCUMULATINGTRANSACTIONS INTO A BATCH

    In online processing,data are

    processed as soon as a transactionoccurs

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    Batchprocessing

    Data entry

    of accumulated

    transactions

    Input

    (batched)Output

    EXAMPLE :-BILL GENERATION OF creditcardtransactionsonesin 30 days

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    On-lineprocessing

    Output

    Terminal

    Terminal

    Terminal

    Terminal

    Terminal

    Terminal

    Immediateprocessing

    of eachtransaction

    EXAMPLE :-ATMtransactions

    Obj ti f TPS

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    ObjectivesofTPS

    PROCESS DATA GENERATED BY AND ABOUTtransactions

    Maintain a HIGH DEGREE OF ACCURACY

    Ensure DATA AND INFORMATION INTEGRITYAND ACCURACY

    Produce TIMELY DOCUMENTS AND REPORTS

    Increase WORKERS EFFICIENCY

    Help provide INCREASED AND ENHANCEDSERVICE

    Help BUILD AND MAINTAIN CUSTOMERINFORMATION and loyalty

    Achieve COMPETITIVE ADVANTAGE

    Event

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    Data entry & input

    ProcessingDocuments

    & reports

    Database

    Internally generatedtransactions:

    shipped orders

    purchase orders

    employee time cards

    Externally generatedtransactions:

    customer orders

    vendor invoices

    customer payments

    Internally generatedtransactions:

    shipped orders

    purchase orders

    employee time cards

    Externally generatedtransactions:

    customer orders

    vendor invoices

    customer payments

    Database update:

    customer orders

    inventory

    purchase orders

    customers

    suppliers

    Database update:

    customer orders

    inventory

    purchase orders

    customers

    suppliers

    Documents:

    pick list

    cheques to vendors

    receiving notices

    A/C paycheques

    Operational reports:

    finished productinventory status

    raw materials; packingmaterials; spare parts;

    inventory status

    Documents:

    pick list

    cheques to vendors

    receiving notices

    A/C paycheques

    Operational reports:

    finished productinventory status

    raw materials; packingmaterials; spare parts;

    inventory status

    Event

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    Data Processing Activities

    Commonto TPSs A transactionprocessingcycle

    Datacollection

    Dataediting Datacorrection

    Datamanipulation

    Datastorage

    Document production

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    Data

    collection

    Data

    edit

    Data

    manipulation

    Data

    storage

    Document

    production

    Data

    correction

    Original data

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    WHEN DID HMIS STARTEDANDWHAT ARE ITS GENERATION

    ORHOW CAN WE SEE THE HMIS

    BAKSHI

    WHEN DID IT STARTED

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    WHEN DID IT STARTED. The FIRST HIS WAS DEVELOPED IN MID 1960

    in the UNITED STATES AND FEW EUROPEANCOUNTRIES (NETHERLANDS, SWEDEN,SWITZERLAND)

    Although SEVERAL HUNDREDS OF HMIS are

    available in the market VERY FEW COVER ALLTHE REQUIREMENTS OF A HOSPITAL ORPROVIDE ADEQUATE INTEGRATION WITHTHE LARGE HEALTHCARE NETWORK.

    The DIVERSITY OF TASK TO BE PERFORMED,

    THE PLAYERS INVOLVED,THE EXISTINGORGANIZATION,THE TECHNICALPOSSIBILITIES EXPLAIN THE SITUATIONMAKES

    HIS MORE COMPLEX BUT NOT IMPOSSIBLE.

    HOW DID IT EVOLVED

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    HOW DID IT EVOLVED.

    GENERATION 1 BILLING

    GENERATION 2- BILLING +RECORD

    KEEPING

    GENERATION 3- BILLING +RECORD

    KEEPING +ADMINISTRATION

    GENERATION 4-INTEGRATED HIS

    HOW DID IT EVOLVED

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    HOW DID IT EVOLVED.

    GENERATION 1

    GENERATION 2

    GENERATION 3

    GENERATION 4