29271 merge 1-001 - ciffa€¦ · added to this is the fact that ciffa announced at the recent...

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1 Happy Hanukkah - Merry Christmas - Joyeux Noël - Happy New Year Canadian International Freight Forwarders Association 170 Attwell Drive, Suite 480, Toronto, Ontario M9W 5Z5 Tel: 416-234-5100 Toll Free: 866-282-4332 Fax: 416-234-5152 Email: [email protected] The Forwarder The Voice of Freight Forwarding in Canada December 2008 Dear Members: It seems only a few months ago I was being asked to provide a holiday message for 'The Forwarder' and once again we have come to that special time of the year; and what a year it has been! My President's message in our 2009 Directory due out in February, quotes Bob Dylan's "The Times, They Are a- Changing". I think John Lennon's "Nobody Told Me There Would Be Days Like These" might be much more appropriate. I believe it is quite unnecessary for me to describe in detail what our poor planet has endured these past months. Who needs another reminder of day to day casualties within the busi- ness/financial world? And the constant changes in our topsy-turvy world! In these tough times some success stories, while rare, should lead our news bulletins. For YOUR Association, this has been an extremely positive year. The Secretariat, led by Ruth Snowden and her fabulous team, have built bigger and better programs for our membership; been more involved with gov- ernment bureaucracy on our behalf; and have even promoted CIFFA on National News pro- grams across Canada. Our Educational Program continues its growth; most of our members realize the continuous need for vocational training and increased professionalism and CIFFA continues to achieve higher than targeted numbers for our classrooms/courses. Any Member who can identify a need for additional training or new course development is encouraged to contact Doug Burek with the suggestion. Our Association is here to meet your needs. Added to this is the fact that CIFFA announced at the recent FIATA Congress the sale of our Education program to the Customs Brokers and Forwarders Council of Australia. Our first sig- nificant international sale and a validation of the world class nature of our educational program and material. During 2008 CIFFA also signed agreements with George Brown College in Toronto to offer the CIFFA certificates to its international trade grads and with Seneca College in Toronto to offer our graduates the opportunity to achieve business training with advanced standing in specially designed e-learning programs. Under Marilyn Massoud's guidance both Regular and Associate membership has grown remarkably in the past year. All in all, this team has made the necessary changes that have built our strengths once again. We have a strong financial footing, an energized Education pro- gram, a growing Membership base and are the "Voice of Freight Forwarding in Canada." Within this year CIFFA hosted three most amazing and successful Forwarder Carrier Awards Nights with record crowds—a true recognition of how meaningful our Awards are, and how engaged our community. In Montreal, Toronto and Vancouver a total of more than 1300 for- At A Glance Happy Hanukkah - Merry Christmas - Joyeux Noël - Happy New Year ......................................1 Opportunities to Participate ................................2 Australia Signing ..................................................2 Another New Education Agreement for CIFFA ....3 BCCC Review Container Ventilation Fiasco ........4 eManifest Cometh ................................................4 So you think you can Dance? ..............................5 CIFFA Members Do a Good Job ..........................5 CIFFA’s Education Team ......................................6 CIFFA Welcomed Over 800 Colleagues from Around the World ................................................8 Thanks to FIATA 2008 Congress Sponsors..........9 CIFFA C0-Sponsors Breakfast Seminars Across Canada with EDC ................................................10 Western Region Attends Women in Logistics Event ..................................................................12 CIFFA Western Tanks Members for a “Magnanimous” FCA ..........................................12 Air Cargo Security: Mutual recognition n te Agenda ................................................................14 Membership Grows ............................................15 Professional Freight Forwarder (PFF) Designation ........................................................16 Special Thanks to the Volunteers ......................16 Your Board at Work ............................................16 Advertise in THE FORWARDER ..........................16 CIFFA Participates! ............................................17 Out and About – CIFFA Engagements................18 Eastern Region’s Tournament a Success ..........18 Correspondence from around the World ..........18 CIFFA Academy Calendar ..................................19 You Deserve the Best ........................................20 cont’d on page 2

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Page 1: 29271 Merge 1-001 - CIFFA€¦ · Added to this is the fact that CIFFA announced at the recent FIATA Congress the sale of our Education program to the Customs Brokers and Forwarders

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Happy Hanukkah - Merry Christmas -Joyeux Noël - Happy New Year

Canadian International Freight Forwarders Association170 Attwell Drive, Suite 480, Toronto, Ontario M9W 5Z5 Tel: 416-234-5100 Toll Free: 866-282-4332 Fax: 416-234-5152 Email: [email protected]

The ForwarderThe Voice of Freight Forwarding in Canada

December 2008

Dear Members:

It seems only a few months ago I was being asked to provide aholiday message for 'The Forwarder' and once again we havecome to that special time of the year; and what a year it hasbeen!

My President's message in our 2009 Directory due out inFebruary, quotes Bob Dylan's "The Times, They Are a-Changing". I think John Lennon's "Nobody Told Me There Would

Be Days Like These" might be much more appropriate.

I believe it is quite unnecessary for me to describe in detail what our poor planet has enduredthese past months. Who needs another reminder of day to day casualties within the busi-ness/financial world? And the constant changes in our topsy-turvy world! In these tough timessome success stories, while rare, should lead our news bulletins. For YOUR Association, thishas been an extremely positive year. The Secretariat, led by Ruth Snowden and her fabulousteam, have built bigger and better programs for our membership; been more involved with gov-ernment bureaucracy on our behalf; and have even promoted CIFFA on National News pro-grams across Canada.

Our Educational Program continues its growth; most of our members realize the continuousneed for vocational training and increased professionalism and CIFFA continues to achievehigher than targeted numbers for our classrooms/courses. Any Member who can identify aneed for additional training or new course development is encouraged to contact Doug Burekwith the suggestion. Our Association is here to meet your needs.

Added to this is the fact that CIFFA announced at the recent FIATA Congress the sale of ourEducation program to the Customs Brokers and Forwarders Council of Australia. Our first sig-nificant international sale and a validation of the world class nature of our educational programand material. During 2008 CIFFA also signed agreements with George Brown College inToronto to offer the CIFFA certificates to its international trade grads and with Seneca Collegein Toronto to offer our graduates the opportunity to achieve business training with advancedstanding in specially designed e-learning programs.

Under Marilyn Massoud's guidance both Regular and Associate membership has grownremarkably in the past year. All in all, this team has made the necessary changes that havebuilt our strengths once again. We have a strong financial footing, an energized Education pro-gram, a growing Membership base and are the "Voice of Freight Forwarding in Canada."

Within this year CIFFA hosted three most amazing and successful Forwarder Carrier AwardsNights with record crowds—a true recognition of how meaningful our Awards are, and howengaged our community. In Montreal, Toronto and Vancouver a total of more than 1300 for-

At A GlanceHappy Hanukkah - Merry Christmas - JoyeuxNoël - Happy New Year ......................................1Opportunities to Participate ................................2Australia Signing ..................................................2Another New Education Agreement for CIFFA ....3BCCC Review Container Ventilation Fiasco ........4eManifest Cometh ................................................4So you think you can Dance? ..............................5CIFFA Members Do a Good Job ..........................5CIFFA’s Education Team ......................................6CIFFA Welcomed Over 800 Colleagues fromAround the World ................................................8Thanks to FIATA 2008 Congress Sponsors..........9CIFFA C0-Sponsors Breakfast Seminars AcrossCanada with EDC................................................10Western Region Attends Women in LogisticsEvent ..................................................................12CIFFA Western Tanks Members for a“Magnanimous” FCA..........................................12Air Cargo Security: Mutual recognition n teAgenda................................................................14Membership Grows ............................................15Professional Freight Forwarder (PFF) Designation ........................................................16Special Thanks to the Volunteers......................16Your Board at Work ............................................16Advertise in THE FORWARDER ..........................16CIFFA Participates! ............................................17Out and About – CIFFA Engagements................18Eastern Region’s Tournament a Success ..........18Correspondence from around the World ..........18CIFFA Academy Calendar ..................................19You Deserve the Best ........................................20

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warders and carriers came together for these special gala evenings. Thedates for our 2009 FCAs are posted on the web-site at www.ciffa.com —so block off the dates now and plan to attend.

Also this year our members and guests enjoyed the three golf tournamentsin each Region. Those who know me, realize I made sacrifices to try toattend all. Even to the point of being on the winning team of one. Shouldanyone wish I could relive shot by shot, but enough about me!

Our special thanks go to the volunteer members of each of the RegionalCommittees who work so hard to bring you these exciting networking oppor-tunities. And, we also thank the companies of these Regional Committee vol-unteers who make their staff available to plan and implement these events. Ittakes considerable time, talent and effort.

And finally CIFFA was the co-Host of the successfulaforementioned FIATA World Congress 2008 in

Vancouver last September. Our membership andall Canadians should be proud of the pro-grams/sites/activities we shared with ourinternational guests and many new-foundfriends.

And now coming into the New Year, CIFFA'sDirectors and Secretariat will continue to assist

our Membership in trying to overcome the manyproblems we will all jointly face, whether it be ever-

changing governmental regulations, capacity constraints, carrier issues, orjust the ills of the World. I would like to remind all that trading betweennations has existed for thousands of years and will continue for thousandsmore. And as long as there is trade between nations then we as for-warders/logistical suppliers will be there to facilitate the transactions. Withthe current state of governments and carriers it is guaranteed that we havebecome that most important critical link for our customers. Let's wish thosepredicting dire conditions still to come are wrong; that confidence in worldtrade will return and that once again we will be competing for space fromour favorite carriers. It is essential that we as an industry continue with apositive attitude to assist our clientele and ensure through our efficienciesand professionalism that Canada remains competitive.

My first wish for all of you is that you remain healthy throughout 2009. Mysecond wish is that each and every one of you will be able to share yourholidays with your family and loved ones. Finally, for those of you within theToronto region, if the world continues to be topsy-turvy as mentioned earli-er, there just might be a Stanley Cup Parade down Yonge Street. Now thatwould turn this world around! OK—for the Montrealers, I will be waiting onSt. Catherine Street too; and to our Westerners, you have to get past Detroit.

Smile everyone—it is a great life if you don't letthe little things bother you.

Best Wishes,

Bob Walker

President

Cont’d from page 1

AUSTRALIA SIGNING

Opportunities to ParticipateJust a note, we need YOU! CIFFA will always be evolving and new mem-bers within our Regional Committees and National Board of Directors isour lifeline. Please make inquiries and get involved. You will be amazedwhat you will get out of it!

National Board of Directors: Senior personnel of Regular Member compa-nies, elected at the Annual General Meeting in May. Minimum term is twoyears. National Directors chair committees, attend meetings, and estab-lish policy. http://www.ciffa.com/contact_officers.asp

Regional Committee Members: Regular and Associate Member volunteersmanage delivery of the Education program, run fabulous networkingevents and represent the Association locally in Vancouver, Toronto andMontreal. http://www.ciffa.com/events_western_contacts.asp

The Secretariat: Located in Toronto these CIFFA employees manage thedaily operations of the Association.http://www.ciffa.com/contact_info.asp

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Vancouver – The Canadian InternationalFreight Forwarders Association (CIFFA) andthe Custom Brokers and Forwarders Council(CBFCA) of Australia have reached an excep-tional partnership in Education and Training.

Mr. Robert Walker, President of CIFFA, announcedtoday at the FIATA 2008 World Congress inVancouver that CIFFA has negotiated accessrights to its Education programs (textbooks andworkbooks) to the CBFCA to assist them in thedevelopment and delivery of professional voca-tional training in international freight forwardingfor the industry in Australia. "Both of our organ-izations recognize the importance of education insupporting our members as they provide thehighest level of quality and professional servicesto their clients. To that end the CIFFA Board ofDirectors is pleased to advance this partnershipwith our Australian counterparts".

Mr. Darryl Sharp, Chairman of CBFCA, joinedMr. Walker in expressing his pleasure at havingthe opportunity to provide the high caliber ofEducation and Training modules developed bythe Canadian association. "Our organization isfounded on the fundamentals of meeting member's challenges in changing business

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Left to right: Darryl Sharp, Chairman, CBFCA; DougBurek, Director Education, CIFFA; Bill Murphy, ManagerProfessional Development & Training, CBFCA; RuthSnowden, Executive Director, CIFFA; Robert Walker,President, CIFFA; Stephen Morris, Executive Director,CBFCAA

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ANOTHER NEW EDUCATION AGREEMENT FOR CIFFAFollowing-up on the recent announcement of our agreement with theCustoms Brokers and Forwarders Council of Australia (CBFCA), CIFFA ispleased to announce a new agreement with George Brown College ofToronto.

Registered students of the George Brown International BusinessManagement Program are now eligible to register for the CIFFA Certificatein International Freight Forwarding or the CIFFA Advanced Certificate inInternational Freight Forwarding. They will have the opportunity to finishtheir education with the George Brown Diploma as well as the professionalcertification offered by CIFFA. They can also take optional training in OceanDangerous Goods and IATA Approved Air Dangerous Goods.

It is expected that 50-60 students will take advantage of this opportunityeach year.

Elizabeth Speers, Academic Director for the Centre for Business, GeorgeBrown College commented: "At George Brown we are constantly seekingthe best advantage for our students. George Brown College is committedto providing the education that our students need to succeed in a highlycompetitive employment environment. CIFFA is a recognized leader in pro-viding professional certification and education to the logistics industry with-in Canada. The education partnership we've entered into is a natural pro-gression."

Doug Burek, Director of Education with the CIFFA Academy said: "This willput students at the 'top of the list' when applying to jobs at any of our 226Regular CIFFA Member companies and 135 Associate Members - they willhave the qualifications they need to succeed."

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Signing of the CIFFA and George Brown Agreement in anInternational Business Management Program class, at GeorgeBrown College.Standing: Harmeet Kholi, Post-Graduate Advisor, International Business Management ProgramSeated Left: Doug Burek, Director, Education, CIFFASeated Right: Elizabeth Speers, Academic Advisor, Faculty of Business,Arts, and Design

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Cont’d from page 2environments. Our members will benefittremendously from having access to this highquality Education and Training material whichwill form the basis of a national course of studyin Australia". The National Freight ForwardingCourse in Australia,designed using the CIFFA Education and Training materials, will be the first of its kind in Australiaand will raise the profile of international freightforwarding in that country.

Mr. Doug Burek, Director of Education at CIFFAand a driving force behind the association's highquality education programs, commented "Whileour members must meet the compliance chal-lenges of their individual nations, we, as global

supply chain organiza-tions, also share a number of

common factors. We are pleased to be able toassist with the forwarding of education aroundthe world through this milestone arrangement."

CIFFA represents approximately 225 small,medium and large freight forwarding companiesin Canada, many of which are part of larger cor-porations having offices in many countriesaround the world. The CBFCA comprises a simi-lar level of business members operating in thecustoms brokerage and international freight for-warding sector and in addition the CBFCA hasover 1000 individual members whose trainingand professional development is undertaken bythe CBFCA.

The International Federation of FreightForwarders Associations (FIATA) was founded inVienna in 1926. It is the largest and leading non-governmental organization in the field of trans-portation, representing 40,000 forwarding and

logistics companies employing up to 10 millionpeople in 150 countries. FIATA has consultativestatus with several United Nations bodies and isrecognized by many governmental and privateorganizations worldwide. Both CIFFA andCBFCA are members of FIATA.Please visit www.ciffa.com for details on CIFFA'srobust professional Education Programs andtraining opportunities and www.cbfca.com formore information on the Customs Brokers andForwarders Council of Australia offerings.Further information on FIATA is available atwww.fiata.org.

For more information contact: Ms. MaureenJobin, Communications Officer, CIFFA at:[email protected], 170 Attwell Drive,Toronto M9W 5Z5 Tel: (416) 234-5100 ext. 229For more information contact: StephenMorris, CBFCA Executive Director, at [email protected], PO Box 303, Hamilton QLD4007 Australia Tel: (+61 7 3252 1348)

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The Border Commercial Consultative Committee is exactly as its nameimplies - a committee of senior private sector (commercial) leaders whomeet about three times a year with senior executives from the CanadaBorder Services Agency (CBSA). Ably chaired presently by the new VicePresident of Admissibility CBSA, Cathy Munro the BCCC is a forum forexchange of information on priority issues, providing broad, practical,industry input into the highest levels at CBSA. CIFFA has one seat at thetable, along with some 26 other associations representing brokers, borderoperations, carriers, and importers. Typically the CBSA shares presenta-tions on important programs it is reviewing or considering for review fol-lowed by wide ranging, frank discussions. At November's two-day BCCCmeeting topics included: Personnel changes within the CBSA (everyonehas new portfolios and some programs have seen 100% turnover at sen-ior levels), Business Simplification Initiative (BSI), OGD Single Window,eManifest (see sidebar), traveller programs (FAST and NEXUS) andContainer Ventilation.

At this meeting, James Moram of the Shipping Federation delivered adetailed and damning presentation on the sad history of the CBSA's oceancontainer inspection and ventilation actions. Because of the completeturnover in management and executive at the CBSA, many individualswithin the Agency are simply not familiar with the issues. That, combinedwith the confusion over departmental authority - is Container Ventilationowned by Enforcement, Operations or Admissibility -has led to a situationthat is wallowing in inefficiency and mismanagement. To be fair, in 2007

when the Agency was presented with a directive from Health Canada totest containers for 'fumigants' to protect the 'health and safety of its offi-cers' it responded quickly, issuing instructions to the field to use existing(and seriously outdated) equipment to test for a short list of known fumi-gants (not formaldehyde) - unfortunately by drilling holes into ocean con-tainers! Container fumigant testing and ventilation was never a programat the CBSA. It never had management resources, structure, policies orprocedures. The subject was never raised to the BCCC before implemen-tation. Fumigant testing and mandatory ventilation was reactive. It justhappened. And then, in June of 2008 simply because new equipmentbeing tested by the CBSA was able to test for formaldehyde, the Agencyadded formaldehyde to the list of chemicals.

That decision alone has caused serious damage to many of Canada's smalland new importers who pay thousands and thousands of dollars in directexamination, inspection and demurrage fees while suffering from untoldconsequential damages such as lost orders and cancelled sales. Aftermonths of letter-writing, e-Bulletin items and visits to Ottawa, finally somelight has been shed on the situation. It has never been understood why theCBSA tests to safe levels of .115 ppm of Formaldehyde when health andsafety regulations clearly state .3 ppm. At the BCCC meeting it wasrevealed that because the CBSA was using outdated, unreliable testingequipment and thus was uncertain of its results, the Agency decided to cutin half the recommended safe level to better protect its employees. With

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BCCC Reviews Container Ventilation Fiasco

eManifest ComethChristmas is coming and so is eManifest. Almost two years on,eManifest, aka Advanced Commercial Information Phase III, continues toabsorb energy, time and resources from the CBSA and the private sectoralike. eManifest follows on from ACI Marine and Air to the realms ofHighway, Importer and Freight Forwarder secondary data - electronic andin advance. All modes, all data, all players.

CIFFA is represented by Regular Member volunteers who have commit-ted their time and expertise to working with the CBSA on this transforma-tional project. Stephen Elliot, Cole International and Greg Birley, FederatedGroup contribute on the Design and End State Working Group, whileDawn Dowie of Geodis Wilson and Donald Goodwin of Tracon Consultingcontribute to the Communications Working Group. These WG meets threeor four times per year, for one or two day sessions - where the Agencyshares plans and seeks industry input. Setting aside certain frustrations- frequent change in leadership at the CBSA and long delays in issuanceof meeting minutes being the two most commonly cited -- the entirecommunity is awaiting critical policy decisions from the Agency.

As we go to press, the CBSA has completed another set of Working Groupmeetings and has re-scheduled an eManifest Stakeholder PartnershipNetwork (eSPN) Plenary from early December to early 2009- where finalpolicy drafts will be presented for impact analysis. This will be the thirdcoming together of approximately 75 senior industry practitioners withCBSA policy and project executives to share progress on eManifest. Thistime, the CBSA must get it right. The Working Groups cannot continue todesign processes or end state or communications strategies without thecritical policy decisions that have not yet been taken. The private sectorcannot begin planning the business transformations it will need to imple-

ment without a full under-standing of the policies sur-rounding the new reality.

While many issues have yetto be determined, the mostcontroversial decisions sur-round "First Point of Arrival"(FPOA) and 'ImporterAdmissibility Data' (IAD).What does 'release at firstpoint of arrival' mean?What data elements mustbe sent to the CBSA - andhow much in advance ofarrival of goods at the border? Will shipments without adequate electron-ic data in advance be eligible to move in bond to an inland sufferancefacility for clearance? What is the future of the inland sufferance ware-house? Huge decisions these. Complex consequences. And with animplementation timeframe only two to three years out, the Agency mustfinalize and communicate the policy framework quickly. The entireindustry needs time to prepare.

Finally, the Agency has lifted the veil of secrecy on eManifest with theimplementation of a website and publication in November of an e-newsletter, a biannual publication to help keep the trade communityinformed about the eManifest initiative. Topics include: eManifest 101,Time frames for forwarding pre-arrival information, Getting ready foreManifest, Benefits of eManifest and more. The eManifest Newsletter isavailable on the CBSA website at: http://www.cbsa-asfc.gc.ca/prog/manif/manif2008/index-eng.html.

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Of all the thousands and thousands of import and export transactions CIFFAMembers process every year, the number of complaints received by theSecretariat in any given year can be counted on the fingers of one hand.We can be proud that CIFFARegular Member companiesadhere to the Code of Ethics andconduct business under theStandard Trading Conditions,which are widely communicatedwith their customers.

On the rare occasion where a cus-tomer does notify CIFFA of a per-ceived failure to perform profes-sionally or ethically, invariably thecustomer is a new importer orexporter, is a one-time customer,or is moving personal effects.These inexperienced customershave little if any understanding ofthe movement of goods acrossphysical and political boundaries,by ocean or air - or the conditionsunder which the goods move. Atthis time of year, as RegularMember companies renew the commitment to their industry Associationwe are all reminded of those 'Operational Best Practices’ which drivetowards 'a standard of competence to his client, to perform in a conscien-tious, diligent and efficient manner...'.'

These Operational Best Practices include:• Providing estimates (where applicable) in writing - including volume/

weight with pricing estimates per w/m etc.• Giving quotations in writingwith validity dates. Give clear verbal orwritten explanations of the ubiquitous'Subject to Change' - telling just whatmight those changes be.• Providing a copy of the CIFFAStandard Trading Conditions. At thevery least, reference the STCs with alink tohttp://www.ciffa.com/about_stc.asp inall quotations, estimates, and e-mailcorrespondence before the transactionis undertaken. • Explaining 'Departure andArrival' times clearly. Mention 'potentialdelays' due to issues such as lack ofequipment, port delays, rail backlogs,etc.• Offering cargo insurance andobtaining acceptance or refusal in writ-ing (preferable to include on written quo-tation)

Incorporating these few standard procedures into every transaction - par-ticularly with new or inexperienced international traders will go a long wayto keeping customer satisfaction at the highest possible levels. Th

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CIFFA Professional Code of Conduct• The CIFFA Regular Member must discharge his duties with

honesty and integrity.• The CIFFA Regular Member pledges a standard of compe-

tence to his client, to perform in a conscientious, diligentand efficient manner, services undertaken on the client'sbehalf.

• The Regular Member pledges to hold in strict confidence, allinformation acquired in the course of the relationship con-cerning the business and the affairs of his client. No suchinformation is to be divulged unless authorized by theclient, or required by law.

• The CIFFA Regular Member agrees to observe all relevantlaws of Canada regarding the movement of goods entrust-ed to him.

• The CIFFA Regular Member owes a duty to his client, not towithdraw his services, except for good cause, and uponappropriate notice.

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This is exactly what you will be doing if you, the professional freight for-warder, cause your customer to lose an offshore account.

As an example, your company is contracted to forward a number ofboxes/pallet/crates with a value of $5 million to an international port of entry,transport from the port to your customers' client has been provided. Thepackaging arrives in your warehouse you complete the paperwork, stuff yourcontainer and move the product on board ship or aircraft.

Within a week or a few months, depending if you shipped by air or by vesselyou are informed by your customer that his client has not received his goods.You track the shipment and find that the port of entry has quarantined yourshipment because the wood packaging shipment was not certified with theIPPC-ISPM No. 15 mark. You quickly contact the countries importing agencyand find that you have not followed import protocol and sent the shipment innon certified packaging or not certified dunnage/blocking.

You plead with the port authorities that you did not know about this ISPM No.15 program and would they over-look the situation this time. They will not.They want their money to clear the shipment.

Quarantine usually lasts 3-4 weeks to see if the wood packaging will harvestquarantined pests. You can wait, or if you have the margins, you can pay tohave the boxes/pallets/crates fumigated or cross-docked.

Be advised, if the port authorities find or suspect your quarantined container

may hold quarantined pest they will not quarantine they willquickly fumigate. Fumigation per container can cost as mustas $5000.00 USD. Cross-docking means the port authoritieswill move your product from the uncertified wood packag-ing to ISPM No. 15 certified units. This is less costly @$170.00 or more per pallet or $450.00 USD or more perbox or crate. At the extreme, the port authorities do havethe option to incinerate your non certified packagingand invoice the receiver or return the cargo on the nextship to the original port of departure.

Why put yourself through this headache. Once theproduct is on their shore you lose control. This situ-ation transpired because you did not consider or understandthe global International Standard for Phytosanitary Measures No. 15.

ISPM No. 15 was signed off by the International Plant ProtectionConvention/FAO in 2002 and has been adopted globally by over 100 importingcountries for six years. Canada adopted the IPPC-ISPM No. 15 directive underD-01-05 Canadian Wood Packaging Certification Program [CWPCP 2003].

To learn more visit www.canadianwoodpackaging.ca - all of the registeredfacilities are listed who are regulated to produce certified compliant woodpackaging for export along with information on the program and directives.

Gordon HughesCWPCP National Program Manager for the Service Provider on behalf of theCFIA Tel. 705-887-6468

So you think you can Dance?

CIFFA Members Do A Good Job

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Who is on the team that delivers CIFFA's profes-sional education programs, air cargo securitytraining, international trade workshops and dan-gerous goods training to over 1200 participants?

Many of you know or have spoken to AnnaLoginova, the Education Coordinator for CIFFA.She has been with our Association since June,2006 and is responsible for education operationof CIFFA. Anna makes sure that all our customersand students receive the best level of quality andservice possible. With her exceptional computerand database skills she puts managing of CIFFAstudent database on a new level. Her new initia-tives include the new way to promote CIFFA edu-cation courses within and outside of FreightForwarding community.

In her spare time Anna enjoys playing piano, ten-nis and time with her family (husband, 11-yearold daughter and pet-rabbit Peter). Anna will beon maternity leave for one year, startingNovember 24th.

Replacing Anna while she is away on mat leave,Greg Allen is the temporary EducationCoordinator. Greg recently graduated fromNipissing University with an Honours Bachelor ofBusiness Administration with a specialization inMarketing.

In Greg's spare time he enjoys keepingactive and playing hockey.

Brenda McGregor is the part-time EducationAssistant that works closely with theEducation Coordinator. She has been with theCIFFA since December 2007, and is responsi-ble for processing all registrations for all ofCIFFA's education and training programs. Shealso assists in providing education certificatesand transcripts for students that have com-pleted our programs.

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Proposed Removal of the Exemption of ISPM No. 15 forWood Packaging Material Moving Between Canada andthe United States

The Canadian Food Inspection Agency (CFIA) and U.S. Department ofAgriculture, Animal & Plant Health Inspection Service (APHIS) are consider-ing implementation of the International Standard for PhytosanitaryMeasures (ISPM) No. 15 for wood packaging material (WPM) circulatingbetween Canada and the U.S. in order to further prevent the introductionand spread of forest pests of quarantine concern associated with WPM.

To date, no launch date has been agreed upon by the governments. TheConsultation phase ended October 22, 2008, and the CFIA is reviewing thecomments received and will be holding bilateral meetings with the UnitedStates Department of Agriculture's Animal & Plant Health InspectionService (APHIS) to harmonize on an acceptable start date and phase-in

approach. Stakeholders will be advised as soon as there is new informa-tion on this initiative.

Currently, wood packaging material arriving in Canada from countriesother than the U.S. must be heat-treated or fumigated and then markedto indicate that it has been treated. Wood packaging may also beaccompanied by a phytosanitary certificate that specifies the treatmentused. To date, the movement of wood packaging between Canada andthe continental U.S. has been exempt from this international standard.

Due to the growing number of newly introduced pests of quarantineconcern in both countries, it is necessary to terminate the exemptionwith respect to ISPM No. 15 for WPM. APHIS and CFIA are developing astrategy which would involve a multi-year phase-in period for an even-tual full implementation of the ISPM No. 15 standard for WPM movingbetween the two countries. Ultimately, all wood packaging movingbetween Canada and the United States would require treatment inaccordance to the ISPM No. 15 standard, marked with an officiallyapproved mark, and meet the requirements which have already beenset for WPM moving in international trade.

To view the current requirements for WPM produced in Canada intend-ed for international trade please consult the CFIA web sitewww.inspection.gc.ca. For information on the ISPM No. 15 standardplease consult the following web site:https://www.ippc.int/IPP/En/default.jsp.

The implementation of ISPM No. 15 standard for WPM on such materialmoving between Canada and the U.S. enhances protection of forestsagainst pests of quarantine concern, and allows for more opportunitiesfor the use of wood packaging in the international marketplace, whereISPM No. 15 is in place. We believe that this proposed phase-in periodwill allow sufficient time, for all concerned, to take the necessary stepsto comply accordingly.

Get in the Program and Get StampingHow many CIFFA Members are 'registered facilities'?Are any CIFFA Members using non-compliant woodfor blocking and bracing?'Certified companies are able to produce and meetthe IPPC-ISPM #15 regulation for solid wood pack-aging for export. Each member has passed rigor-ous documentation procedures and continues tobe audited for the Canadian Food Inspection Agency[CFIA] by the Canadian Wood Packaging CertificationProgram(CWPCP).' There is an online, searchable registry of facil-ities athttp://www.canadianwoodpackaging.ca/contact_us.asp

Cont’d from page 5 So You think You can Dance?

CIFFA's EDUCATION TEAM

CIFFA 2002-2008 education Student Numbers

Above: Greg Allen, Anna Loginova, Doug Burek, Brenda McGregor

cont’d on page 7

c

This is file received

Pls print a lase copyto show difference

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In Brenda's spare time, she keeps busy with her two young children (Jessica 6-yearold and Isaac 4-year old) with volunteering in school activities and is the Treasurerof the Parent Council.

As Director, Education of CIFFA, Doug Burek is responsible for the overall design,implementation, and delivery of all of the education and training initiatives CIFFA pro-vides to its 363 Regular and Associate Member companies and the transportationand logistics industries.

Doug's main responsibility lies with CIFFA's Professional Education Programs(Certificate Programs in International Freight Forwarding) being taught acrossCanada, Dangerous Goods Training Programs, Professional Development Workshops,Cargo Security Training Programs, and the PFF Professional Freight ForwarderDesignation Program. He is currently leading CIFFA's transition from classroom-based education and training, towards an e-Learning environment. Doug is contin-uing to seek education partnerships around the world for CIFFA.

"Anna and Brenda do an exceptional job of handling the education administrativeduties on a daily basis, which frees up some of my time for longer-term projects.They are an invaluable part of the education team at CIFFA, and are the first CIFFAcontact point for our students and potential students" Doug said. "I look forward toworking with Greg as he takes on that operational role duing 2009."

In Doug's spare time, he is a volunteer Fire-Fighter and Training Officer for his town-ship's fire department, and enjoys playing golf.

CIFFA's Education Team delivers professional learning opportunities to growing num-bers of students.

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cont’d from page 6 CIFFA's EDUCATION TEAM

the arrival this fall of new testing equipment, Health Canada andthe Agency are expected to review and one hopes, reverse thatill advised decision.

In addition to new testing equipment, purchase orders for newventilation equipment are slowly making their way through gov-ernment channels. Currently used in Australia, this equipmentcould reduce ventilation time from days (or never) to twentyminutes. Management resources have been added to what isnow recognized as a program within the Agency. With theadvent of colder weather and introduction of the new testingequipment only 16% of identified containers are testing positivefor chemicals at Montreal's examination centres. This is goodnews but of small comfort to those Canadian importers whohave been irrevocably damaged by the CBSA's actions this pastsummer. Proper program standards must be introduced beforethe hot weather arrives again - at every port in the country.Container testing and ventilation policies and procedures mustbe national in scope, be measured against identified standards,and communicated.

The CBSA has the BCCC - an effective and knowledgeable forumfor change review. One hopes that in analyzing 'lessons learned'over the past eighteen months of container testing and ventila-tion the Agency will introduce process and policy improvementsthat include engaging the industry much earlier.

cont’d from page 4 BCCC Reviews Container Ventilation Fiasco

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CIFFA was proud to host a second, in our 60 year history, successful FIATA Congress in Vancouver this pastSeptember. The week kicked off with a wonderful golf tournament at the world class Furry Creek Golf Course!The panoramic views of mountains and ocean were spectacular! The weather was cool, but the rain held offuntil we got back to the Club House. Special thanks to Avalon Risk Management as the sole golf sponsor.

The Opening Ceremony was truly Canadian, the dignitaries, including His Honour the BC Lieutenant GovernorPrice, BC Transport Minister Falcon, FIATA President together with Director General, Mr. William Gottlieb andMr. Marco Sangaletti, as well as CIFFA President, Mr. Bob Walker were piped in by a Scottish Piper. This pro-cession was followed by Chief Nahanee and his family being "drummed" onto the stage. The Delegates wereprivileged to witness a "Talking Stick Ceremony" which included a blessing on the Congress for an honest,peaceful and successful event. Members interested in seeing the video of this unforgettable event can find iton the CIFFA website www.ciffa.com/

The "International Young Freight Forwarders Award 2008", was presented to Mr.Bagus Prasetyo from Indonesia. Canada's own winner, Liliana Ordaz Huesca.was onhand to extend her congratulations.

The main forum, "Infrastructure, Today's Challenge for Tomorrow's SustainableTransport", moderated by our own Christopher Gillespie. The presentations of thefive speakers can be found on the CIFFA website at:http://www.ciffa.com/news/2008/2008_10_14-01.asp

Delegates were welcome d at a reception held at the world class Vancouver Aquariumlocated in the famous Stanley Park, and to everyone's delight a dolphin show offeredentertainment. You can bet that the cameras and videos were working overtime!

The introduction of a Wine and Cheese reception, during a Congress, in the ExhibitionHall made for more networking opportunities. Exhibitors all agreed this was anothergood event to solidify new business relationships. The Congress ended recognizingthe FIATA Foundation Supporters from over the years, and dancing to the sounds ofDal Roberts and his Orchestra.

CIFFA WELCOMED OVER 800 COLLEAGUES FROM AROUNDTHE WORLD

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CORPORATE SPONSORSAir Canada CargoAvalon Risk ManagementBellville Rodair InternationalCanadian Sailings Transportation& Trade LogisticsCargo CanadaCargoWise ediCarson InternationalDavid Kirsch Forwarders LimitedGillespie-Munro Inc.Journal of CommercePort Metro VancouverRutherford Global LogisticsSimard TransportVancouver Airport AuthorityGROUP SPONSORSAbility Moving & Transfer Ltd.Agility Logistics

Atlas International FreightForwarding Inc.AWF Forwarding & LogisticsCanadian Industrial TransportationAssociationCarson InternationalMaltacourt Canada Ltd.Port of MontrealTrans-Com Transport (TCT) Ltd.TSI Terminal Systems IncUE Canada Inc., Global LogisticsServicesUnimar Logistics Group, Inc.FOUNDATION SPONSORSBeacon International DespatchLimitedCanadian International FreightForwarders AssociationCanadian Society of CustomsBrokers

David Kirsch Forwarders LimitedDescartes Systems GroupGillespie-Munro Inc.ITN LogisticsPort of MontrealShipping Federation of CanadaCIFFA MEMBEREXHIBIOTRSAir Canada CargoE.J. Brooks CompanyAvalon Risk Management, Inc.Euroworld Transport SystemCanada Inc.Canadian Society of CustomsBrokersFour Soft USA Inc.Cargo CanadaHays Specialist Recruitment Cargo Cover/Oceanwide

Pacific Overseas Forwarding Inc.CargoWise ediPort Metro Vancouver Descartes Systems GroupTopax Export Packaging SystemsVancouver Airport Authority

THANKS TO FIATA 2008 CONGRESS SPONSORSOur sincere thanks to the following CIFFA Members who were sponsors of the FIATA 2008 World Congress

Geneva, Switzerland will hostthe 2009 Congress, September 21-25

Future Congress Dates: 2010 - Bangkok, Thailand &

2011- Cairo, Egypt

9

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October and November were busy months for the Secretariat, attending three seminars across Canada withthe Export Development Corporation and the Department of Foreign Affairs and International Trade, TradeCommissioner Services. EDC is Canada's export credit agency, offering innovative financing, insurance andrisk management solutions to help Canadianexporters and investors expand their interna-tional business.

EDC can help CIFFA members in the followingareas:• Protect you against losses when your buyers

won't or can't pay• Increase your access to working capital• Access the cash needed to export • Grow your business and expand with flexible

financing solutions• Provide financing for US border compliance

(fast access to USA)

For more details contact: Joanne Tognarelli, Sector Advisor – Transportation, Phone: 613-597-8690Email: [email protected]

CIFFA Co-Sponsors Breakfast Seminars Across Canada with EDC

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R e a l i z e a W o r l d o f O p p o r t u n i t y

www.exportcredit.ca 1 866 248-4744

WE GET EXPORTERS. We know that signing a big contract can be thrilling. And terrifying. On the one hand, it means great

things for your business. On the other hand, it means you’re going to need insurance to protect your assets. That’s where we

come in. We’re Export Development Canada (EDC). And we’ve got the insurance products to meet your specific needs. We offer

Accounts Receivable Insurance, Political Risk Insurance, Contract Bonding as well as online tools such as EXPORT Protect and

credit profiles; all designed to help you mitigate the risks of doing business abroad, so you can concentrate on reaping the

rewards. Because that’s what every exporter wants.

YOU JUST GOT AN ORDER FROM SHANGHAI. THEN IT DAWNS ON YOU, YOU JUST GOT AN ORDER FROM SHANGHAI.

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Western Region AttendsWomen in Logistics Event

CIFFA WesternThanksMembers for a"Magnanimous" FCA On October 10th CIFFA WesternRegion hosted another successful FCA evening thanks to the 250 members in attendance, aswell as to the generosity of their sponsors.

Congratulations to all of the nominees and winners! The winning Carriers of the Year were: Carrier of Year - Air: Air Canada CargoCarrier of Year - Ocean: Orient Overseas Container Line (OOCL)Carrier of the Year - Trucking: Team Transport and Aheer Transportation.

For the first time in the history of the Western FCA events,there was a tie for the Carrier of the Year - Trucking! Ourcarriers make it harder each year! For a complete list of allthe trade lane winners, go to:http://www.ciffa.com/news/2008/2008_10_14-02.asp

A special thanks to the emcees Bruce Macdonald, TSITerminal Systems and Madeleine Kersey, OverseasContainer Forwarding; who did a wonderful job entertainingus. Madeleine introduced the event as a "Magnanimous" occasion, whichstarted frenzy every time the magic word was said, and ended up in thebest thing that happened that evening - Western members donated to agood cause, The Vancouver Lower Mainland Food Bank. Western Regionmembers donated a MAGNANIMOUS $1175.00, and as promised, CIFFAWestern Region will be matching it and we will have a total donation of$2350.00.

Western Region Chair, Amy Gumboc, DB Schenker, would like to thankeveryone for their generosity, and said "Western will continue to give back to thecommunity".

Western Region committee members and volunteers:Amy Gumboc, Madeleine Kersey, Robin Olafson andClaire Camat were on hand to promote membership inCIFFA as well as our education programs. Many visi-tors to the booth inquired about careers in the Logisticsindustry, which made CIFFA's presence at the eventvery opportune.

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EXPANDING OUR GATEWAYNew freighter service from Toronto to Frankfurt and the world.

In response to the needs of the

businesses in the Toronto area

that require fast and dependable

shipping solutions, Toronto Pearson

International Airport, the leading air

cargo gateway in Canada, welcomes

Lufthansa Cargo as a member of its

world-class cargo facility.

The airfreight subsidiary of the Lufthansa Group is one of the world’s leading cargo carriers in international air

traffic. As of Sept 2nd, Lufthansa offers twice-weekly flights on an MD-11F freighter with a capacity of approximately

90 tonnes of freight per flight. The new service enables Lufthansa Cargo to airfreight customer shipments faster,

with non-stop service to Canada, connecting Toronto with Europe’s biggest cargo airport via Atlanta (USA).

The Toronto Pearson Advantage

Significant investments to Toronto Pearson have

been made by the Greater Toronto Airports Authority

to establish an elite cargo infrastructure capable of

serving all your needs.

Our cargo system is:

and the leading courier gateway in Canada;

and strong intermodal capabilities;

cargo processed annually and has the capacity to

double its current volumes;

feet of dedicated apron space for cargo operations;

capable of handling all aircraft types and an efficient

network of road feeder services;

cargo services to Latin America, Europe, Asia and the

United States;

Toronto Pearson wants to support freight forwarders

who source globally and face supply chain challenges.

cargo facility will ensure that internationally traded

goods are transported from their point of origin to

condition.

Toronto Pearson is your leading air cargo gateway

in Canada, offering world class facilities and

For more information on Lufthansa Cargo

go to: www.lufthansa-cargo.com

For more information on Toronto Pearson’s cargo facilities go to:

www.gtaa.com/en/business_at_pearson/cargo

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Last October, Edward J. Kelly, General Manager for Air Cargo at the USTransportation Security Administration (TSA), shared a stage withTransport Canada's Director Air Cargo Security Stephen Conrad and AirCanada's Michael Morey. Kelly is charged with ensuring that Americameets its legislated requirements of 50% screening for all cargo inpassenger aircraft by Feb 1, 2009 and 100% screening by August 2010- for inbound and outbound cargo. It seems a Herculean task, given theshort time frames, huge number of participants and lack of process,training and equipment.

Just one week later, the TSA began the certification process for freightforwarders participating in a pilot program to test high-tech inspectionsystems for cargo tendered on passenger airlines. Fourteen largefreight forwarding firms in the USA are piloting the deployment ofimaging and explosives trace detection machines at 65 facilities serv-ing 19 airports. The TSA plans to certify shippers, forwarders, logisticscompanies and other entities to inspect cargo with scanning machines,or other techniques, to help prevent air-lines from being overwhelmed with securi-ty work and delaying shipments. The tech-nology pilot will run concurrently to helpTSA gather feedback on the best systemsand processes for meeting the 100%inspection target. Nonetheless, even withall this happening, Kelly took the time tocome to Toronto hold meetings withTransport Canada and speak at theieCanada Conference. From the stage,Kelly announced that the TSA was in factworking towards 'mutual recognition'with Canada's Air Cargo Security program.

What welcome news. With mutual recognition comes the possi-bility that air export cargo handled from aCanadian 'Regulated Shipper' through a'Regulated Agent' through a secure Airlinecould be trucked to meet passenger aircraftdeparting from New York or Chicago. And,it would be considered screened, thus notrequiring additional screening before load-ing, other than the mandatory 'random

check'. Or, conversely, the option of trucking cargo north to a Canadiangateway and have it treated as coming through a secure supply chainopens a whole new realm of possibilities. Both results give the freightforwarding community the options needed to survive in this turbulentmarket. Whether the TSA is looking at their program and recognizingsevere capacity restraints; or whether the TSA is looking at anAmerican airline industry challenged on every front and facing pressureto lift cargo from any source - even Canada; or whether America rec-ognizes that air cargo security is an international requirement whichmust operate to an international standard - the TSA recognizes thatmutual recognition is the answer - and it is about time.

Stephen Conrad addressed shippers, indicating that the RegulatedShipper pilot program is next on Transport Canada's list of priorities.TC seems to be ready to 'close' the Regulated Agent pilot to new par-ticipants while concentrating on the new shipper's pilot. What doesthis mean? Freight forwarders who have not signed the MOU andwho have not submitted their Cargo Security Plans before the windowcloses will face restricted entry to the program - and there may be amoratorium on new participants until after the shippers' pilot is com-pleted. One note of caution: only shippers who are working with aRegulated Agent will be accepted into the Regulated Shipper pilot.So, the early adopters who have engaged with Transport Canada andwho are Regulated Agents will benefit. Conrad anticipates that thecommunity will have six to eight weeks notice before the RegulatedAgent pilot is closed.

For his part, Michael Morey was able to articulate clearly the advantageswhich will attach to secure air cargo over non-secure cargo. 'Ready forCarriage' today and 'Ready for Carriage' tomorrow will be significantlydifferent. In the near future, expect that secure cargo tendered by aRegulated Agent - paperless, CAED and under the IATA e-freight pro-gram - will have a lock-out time far less than cargo which has not been

secured and which has paper to be handled.If the cargo is screened via the RegulatedAgent and Regulated Shipper - the airlinewill be able to process it quickly.That lock-out may be four hours. Cargo nottendered through a secure chain, will needto be secured by the airline. It may take oneextra hour - or if there are five pallets aheadof it to be secured, it may take three hours.The value of participating in the Air CargoSecurity program is clear.

In response to a query by a shipper regard-ing information and training on the pro-gram, Transport Canada reiterated that itsets training standards and that organiza-tions like CIFFA - with its one day initialCargo Security Coordinator course, and halfday Recurrent workshop serve both the for-warder, third party and shipping communi-ty. The Authorized Cargo Representativeand General Awareness training - both on-line and on-demand are flexible, inexpen-sive, effective methods of providing thetraining to the entire community.

100% TSA Screening IncludesInternational Origin Air Cargo

Under the Implementing Recommendations of the9/11 Commission Act the screening systemapplies to all cargo transported on passenger air-craft, including planes inbound to the U.S. fromanother country.

This past fall the TSA concluded an agreementwith the European Union under which the twosides will work toward 'the adoption of commonsecurity practices for air cargo carried on passen-ger aircraft'. The TSA fully intends to meet theFebruary 2009 requirement, including interna-tional inbound, of screening 50 percent of aircargo carried on passenger aircraft.

Is it little wonder then, that the TSA is workingtowards "mutual recognition' with Canada? Weshould expect rapid response if the TSA is tomeet its stated target by February!

Air Cargo Security: Mutual Recognition on the Agenda

Philip Hollingdale (TC), Edward Kelly (TSA), Warren Miller (TSA), StephenConrad (TC), Ruth Snowden (CIFFA)

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Membership GrowsCIFFA raises a strong voice in support of international freight forwarders inCanada and around the world. From August to November 2008, CIFFAwelcomed 4 new Regular Members.

Big Freight Systems Inc., with its Head Office in Steinbach Manitoba,joined CIFFA this past summer. "Taking advantage of CIFFA's wealth ofexperience and services, we were pleased to offer the CIFFA benefits aspart of our total transportation package designed to assist our current cus-tomers with their international challenges. CIFFA has been an excellentresource for us and its staff always extremely helpful whenever we lookedto them for advice or help!" – Joe S. Jakab, Manager.

During these few short months, 4Associate Members joined theAssociation. When you are thinkingabout who you might turn to for vari-ous services, please remember thatour Associate Members provide inte-gral products and services to ourRegular Members. CIFFA encour-ages our Regular Members to lookfirst to these Associate Memberswhen making purchasing deci-sions.

If you would like to become a Preferred Vendor, visit the CIFFA website at http://www.ciffa.com/vendors_benefits.asp or email [email protected].

Descartes, a leading provider of software-as-a-service (SaaS) logistics solutions, is delivering results across the globe today forcompanies in the freight forwarder industry. Descartes' end-to-end shipment management solutions help carriers and freight for-warders:• Manage rates electronically;• Comply with customs and industry regulations;• Establish global shipment visibility;• Improve cargo yield management; and• Increase documentation accuracy by as much as 30%

FREIGHT FORWARDERS LEGAL LIABILITY, ERRORS & OMISSIONS, AND MARINE CARGO INSURANCE CIFFA members have the oppor-tunity to enjoy:• Comprehensive Errors & Omissions and Legal Liability Insurance. • On-Line control over completion and printing of insurance certificates. • Preferred rates. • Highly experienced insurance brokers, able to assist you in all areas of your business.

Torofx offers a comprehensive range of corporate and institutional payment services for companies doing business internationally.Through the alliance with CIFFA and Torofx, all of CIFFA's members will be eligible for preferred rates on all spot, and forward trans-actions combined with free wires to any location. We can sit down and help your company arrange forward contracts to help youmanage the risk of exchange rate fluctuations. Or, if your business simply wants to process a currency exchange at a specific ratewe are able to execute that for you without charging any transactional costs. All our services are available online or by phone.

AIR CARGO SECURITY AUDITS AND CARGO SECURITY PLANS; AIR CARGO CLEARANCESIs your company compliant with Transport Canada's security mandates? We can help get and keep you compliant. Our highlytrained staff can work with you to develop the plan you require and can conduct audits to identify areas of concern in your existingsecurity plans or procedures. Our screening specialists can conduct the required background checks that meet with TransportCanada's guidelines. From cargo theft to screening our experts can help.

New Regular Members for 2008 New Associate Members for 2008 (August to November) (August to November)Air World Express, ATF Transport Inc.

Division of Key Mail Canada Inc.CrossBorder Solutions Inc. Intermodal Association of NorthAmericaSea Cargo Air Cargo Logistics Inc. Isaac Freight Ltd.UTC Overseas Canada Inc. Le Chateau

Preferred Vendor ProgramCIFFA has grown steadily and with growth comes new initiatives. Our Preferred Vendor Program is the newest in our long list of membership benefits.This program allows greater advertising opportunities to these vendors AND each Preferred Vendor offers preferred pricing for all CIFFA Members

Membership Growth 2008

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Your Board at WorkThe past few months havekept your Board busy. TheSeptember Board meetingwas held in Vancouver toallow Directors and theSecretariat to attend theFIATA Congress and meetwith delegates to exchangeviews.

President, Bob Walker wasfinally able to personally present Don Lucky, ImmediatePast President withthe traditional silvertray in thanks forDon's work asPresident. Don wasunable to acceptthis gift at the May2008 AGM.

Special Thanks to the VolunteersWe would like to thank the following PFFs for assisting in reviewing ourModule I & II education materials. In thanks these PFFs received a smallhonorarium:

Jose Haidenblit Sharon HickeyJeff Gazen Desmond Robinson

Also, special thanks go to those who volunteered at the National JobFairs on behalf of CIFFA in Montreal and Toronto:

Louise Allen Angelo LoffrediVagn Greve DanielsenRose Pine Phil Bowen

Rashid SyedAlbert Tsang Uwe Wicke

And to Ted Chazin, who attended a Transport Canada meeting inOttawa on CIFFA's behalf.By volunteering, these PFFs have fulfilled one of their event renew-al participation requirements.We cannot forget to mention our PFFs, who sit on CIFFA RegionalCommittees & the National Board of Directors and commit their timeand energy to the Association:

Don Lucky, National Steve Valentine, NationalDenis Couroux, Eastern Joe Chan, CentralPaul Glionna, Central

EStTchnImpyrm

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If you work in International Freight Forwarding and you are passionateabout your job, the PFF designation is for you. As a PFF, you will be rec-ognized by employers, colleagues, and clients as a professional whosecompetencies in International Freight Forwarding are of the higheststandard and you will have the credentials to prove it.

How do I become a PFF? To qualify for the PFF designation, you must have 10 years ofInternational Freight Forwarding experience and successfully complet-ed the CIFFA Module I & II programs. You can attend CIFFA Programs inthe following cities: Toronto, Montreal, Vancouverand Calgary. Or you can take them on-line if you donot live near the classroom location or your sched-ule does not allow you to attend.

Expected individual benefits are:• Higher degree of employability within the indus-

try; • Higher visibility within the Profession;

• Personal pride and a sense of accomplishment; • Attaining a status level above many other colleagues; • Member's discount on all CIFFA education programs; and • Subscription to daily e-bulletin with latest industry news.

Benefits to Employers:• Increasing your company's credibility with customers; • Differentiating your team from the competitors; • Having the security of knowing you are employing staff that possesthe following Qualities: High degree of multimodal transportation expe-

rience; High level of industry education; Competentand current with industry practices; Professional lead-ership; Valued industry professional; Managerialskills; Personal pride in accomplishments • Having the security of knowing you are employingsomeone who has passed a clear employee back-ground check; and Cost savings in the researching ofapplicant's backgrounds.For information on newrequirements please visit the CIFFA website:http://www.ciffa.com/become_pff.asp

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This year has been a great year for advertising in The Forwarder Magazine and CIFFA would like to thank all of our advertisers. By adver-tising in CIFFA's Forwarder Magazine it helps build your brand, increase exposure for your company, and deliver your marketing messageto prospects As a value added service to our members we have implemented a new pricing structure for 2009 and we will continue the discount offer.For more information or to place an ad in our next issue please contact the Secretariat at [email protected]. Published quarterly, with a circulation to approximately 1200 recipients, as well as being posted on the CIFFA website under The ForwarderMagazine archives.2009 AD DEADLINES: April 20 for May Issue

August 14 for September IssueNovember 13 for December Issue

DISCOUNT OFFER: Take advantage of our new discount offer; place an ad infour (4) consecutive issues of "The Forwarder" and receive a 40% discount onthe fourth (4th) ad. All ads must be the same size and colour composite toreceive this discount.

ADVERTISING RATES COST (Per Issue) (plus GST)

Members Non MembersFULL PAGE $ 550.00 $ 660.00HALF PAGE $ 300.00 $ 360.00QUARTER PAGE $ 200.00 $ 240.00

Professional Freight Forwarder (PFF) Designation

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Every year the Canadian Supply ChainSector Council (CSCSC) participates atthe National Job Fair & Training Expo inToronto and Montreal. CSCSC offers asso-ciations in the sector the opportunity tohave a presence at the Council's booth atno charge.In addition to having our promotionalmaterials available to hand out toprospective students and members, thisyear CIFFA had benefits from having rep-resentatives on site to provide full infor-mation about our offerings.

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Montreal CSCSC Education Fair

On October 16, 2008, I was fortunate enough to partic-

ipate in this fair on behalf of CIFFA at The Canadian

Supply Chain Sector Council's booth. The visitors were

mainly high school students exploring the vast choices

of possible careers that they would like to follow in the

near future.

Many students were interested with what the

Transportation Logistics field had to offer, and when they

were informed that one of the main fields was the

International Transport of merchandise from all over the

world to Canada, they had no idea how the products or

merchandise that was "Made in China" got to the end con-

sumer.

Some students were even fascinated that our industry has

so many options available to them, that if at any given time

they wanted to change careers, they could remain within the

same Supply Chain and take on different tasks.

I wish that this Fair would have been available when I was in

high school, it would have made my choices much easier.

Angelo Loffredi, P.F.F.

Milgram International Shipping

My Experience as CIFFA's volunteer at the TorontoNational Job Fair for Canadian Supply Chain Sector

Council"Hey You! Yes You!! Don't just stand there.., come closer & letme explain the benefits of a career in the Logistics Industry, youare looking for a job aren't you?" So began my introduction in myrole as a CIFFA Volunteer at the National Job Fair, held under the aus-pices of the Canadian Supply Chain Sector Council.A couple of hours later, having exhausted my hurriedly learned spiel,on close to 50 Job Seekers, I had completed my task & can reportthat our Forwarding community will shortly be inundated with jobapplications, from a very diverse bunch of eager recruits, the major-ity of which are highly educated, with many of them having alreadyattained some level of logistics accreditation. The future of logisticsin Canada looks bright indeed. Phil Bowen, PFFPhilair Inc.

CIFFA Holds International Trade Workshops in TorontoSixty CIFFA members recently attended Workshops held in Toronto focused on Incoterms & Risks; Cargo Insurance; The Risks Forwarders Face and Export Reporting. Make sure you register today toattend the next series of International Trade Workshops scheduled for March 2009! ://www.ciffa.com/education_topical.asp

CIFFA PARTICIPATES!

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EventCentral Region Golf Tournament, Kleinburg Golf ClubBoard of Directors MeetingFIATA 2008 World Congress Golf Tournament,Furry Creek Golf & Country ClubFIATA 2008 World Congress, VancouverConvention CentreCo-sponsored by CIFFA, St. Lawrence Seawayand Toronto Transportation ClubEastern Region Golf Tournament, Golf SanRaphael Golf CourseCSCSC National Job Fair & Training Expo

Women in Logistics ForumEDC BreakfastWestern Region FCA Dinner, The River RockCasino & ResortCSCSC National Job Fair & Training ExpoEDC BreakfastOntario Institute of PMAC ConferenceieCanada ConferenceBCCC ConferenceEDC BreakfastBoard of Directors MeetingWestern Region Christmas Party

Board of Directors MeetingBoard of Directors Meeting

DateSeptember 10

September 21September 22

Sept. 23 - 26

September 29

September 30

September 30 &October 1October 2October 6October 10

October 15 - 18October 21October 24October 28November 4November 26November 27December 10

2009January 29March 26

CityToronto, ON

Vancouver, BCVancouver, BC

Vancouver, BC

Toronto, ON

Montreal, QC

Toronto, ON

Vancouver, BCVancouver, BCRichmond, BC

Montreal, QCToronto, ONToronto, ONToronto, ONOttawa, ONMontreal, QCMontreal, QCVancouver, BC

Toronto, ONToronto, ON

MARK YOUR CALENDARS:December 10, 2008 – Western Region Christmas Party – Vancouver, BCApril 2, 2009 – Central Region FCA – Toronto, ONMay 13, 2009 – CIFFA National AGM - Montreal, QCMay 13, 2009 – Eastern Region FCA - Montreal, QCJune 10, 2009 – Central Region Graduation – Toronto, ONSeptember 16, 2009 – Central Region Golf – Toronto, ON

Out and About – CIFFA Engagements

EASTERN REGION'S FALLGOLF TOURNAMENT ASUCCESS

The Eastern Golf Tournament was heldSeptember 30th at the Saint RaphaelGolf Course on Œle Bizard and waswell attended. We had 124 golfers allof whom enjoyed a spectacularautumn day on the greens. It was stillwarm enough to have cocktails out ontheir lovely terrasse. Dinner, asalways, was thoroughly enjoyed.

We would like thank all our sponsorsfor making this day memorable andenjoyable and we hope to see youthere next year!!

Exclusive sponsors: Simard Transport & Warehousing

Gold sponsors:

British Airways World Cargo,Eculine Canada Inc., Gillship Navigation, LCL Navigation/Confreight, Odyssey Shipping Ltd. & Shipco Transport Inc.

We have also received résumés from people looking for positions.1 Lebanon, wishes to relocate. 6 years Shipping Line Coordinator experience.

Successful completion of CIFFA Module I and II. 2 Toronto Area. 9 years Freight Forwarding experience in marketing and customer

services, MBA. Importing/exporting and Operations preferred.3 Vancouver Area. 6 years import/export and 4 years marketing experience. 4 Toronto Area. 11 years Freight Forwarding experience, transportation and ware-

housing. Successful completion of CIFFA Module I.5 Toronto Area. 2 years Freight Forwarding and distribution experience.6 Toronto Area. Experienced forklift driver. Appropriate Forklift Certifications.7 Toronto Area. 30 years experience Freight Forwarding, shipping and marketing.8 Toronto Area. 4 years sales management and 1 year outside sales experience.

CIFFA has received correspondence from thelocations listed below, looking for Canadianagency relationships. CIFFA has not reviewed orvetted these companies or individuals.Interested members please send your requeststo [email protected], quoting either Agencyor Résumé item number required.

Correspondence from around the world1 Buenos Aires, Argentina2 Vienna, Austria3 Dhaka, Bangladesh4 Alexandria, Egypt5 Hyderabad, India6 New Delhi, India7 Mashhad, Iran8 Tehran, Iran

9 Hong Kong, Peoples Republic of China10 Shanghai, Peoples Republic of China11 Shenzhen, Peoples Republic of China12 Karachi, Pakistan13 Lima, Peru14 Dammam, Saudi Arabia15 Colombo, Sri Lanka16 Dubai, United Arab Emirates

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S M T W T F S S M T W T F S

1 2 3 1 2 3 4 5 6 7

4 5 6 7 8 9 10 8 9 10 11 12 13 14

11 12 13 14 15 16 17 15 16 17 18 19 20 21

18 19 20 21 22 23 24 22 23 24 25 26 27 28

25 26 27 28 29 30 31

S M T W T F S S M T W T F S

1 2 3 4 5 6 7 1 2 3 4

8 9 10 11 12 13 14 5 6 7 8 9 10 11

15 16 17 18 19 20 21 12 13 14 15 16 17 18

22 23 24 25 26 27 28 19 20 21 22 23 24 25

29 30 31 26 27 28 29 30

EVENTS • Jan. 13-15: Initial Air DG, Montreal (English) • Jan. 14-15: Recurrent Air DG, Montreal (English) • Jan. 20-22: Initial Air DG, Montreal (French) • Jan. 21-22: Recurrent Air DG, Montreal (French) • Feb. 2-4: Initial Air DG, Toronto • Feb. 3-4: Recurrent Air DG, Toronto • Feb. 9-11: Initial Air DG, Edmonton • Feb. 10-11: Recurrent Air DG, Edmonton • Feb: 9: Initial Cargo Security Coordinator, Toronto • Feb. 10: Recurrent Cargo Security Coordinator, Toronto • Feb. 10-12: Initial Air DG, Montreal (English) • Feb. 11-12: Recurrent Air DG, Montreal (English) • Feb. 16: Initial Cargo Security Coordinator, Montreal • Feb. 17: Recurrent Cargo Security Coordinator, Montreal • Feb. 24-26: Initial Air DG, Vancouver • Feb. 25-26: Recurrent Air DG, Vancouver

• Mar. 2-4: Initial Air DG, Calgary • Mar. 3-4: Recurrent Air DG, Calgary • Mar. 2: International Trade Workshops, Vancouver –

Cargo Insurance and Incoterms • Mar. 3: International Trade Workshops, Vancouver –

Letters of Credit and Risks Forwarder Face • Mar. 30: International Trade Workshops, Toronto –

Cargo Insurance and Incoterms • Mar. 31: International Trade Workshops, Toronto –

Letters of Credit and Risks Forwarder Face • Apr. 20: International Trade Workshops, Montreal –

Cargo Insurance and Incoterms • Apr. 21: International Trade Workshops, Montreal –

Letters of Credit and Risks Forwarder Face • Apr. 21-23: Initial Air DG, Montreal (English) • Apr. 22-23: Recurrent Air DG, Montreal (English) • Apr. 27-29: Initial Air DG, Toronto • Apr. 28-29: Recurrent Air DG, Toronto • Apr. 28-30: Initial Air DG, Montreal (French) • Apr. 29-30: Recurrent Air DG, Montreal (French)

CIFFA Academy Education Calendar January - April 2009 Advance your skills, knowledge and career in transportation logistics.

January February

March April

CIFFA Contact Information: Mail: 170 Attwell Dr., #480, Toronto, ON, M9W 5Z5

Tel: 416-234-5100 Toll-free: 1-866-2824332 Fax: 416-234-5152 E-mail: [email protected] Web site: http://www.ciffa.com/education_academy.asp

Registration: https://www.ciffa.com/https/registeronline_step1.asp

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Knowledgeable shippers rely on CIFFA members for professional freight forwarding and logistics services...worldwide. Our members:• Adhere to standard trading conditions and abide by a professional code of ethics• Carry mandatory liability errors/omissions insurance• Lead the industry with highly trained and experienced staff

ANNIVERSARY1948-2008

Canadian International Freight Forwarders Association 170 Attwell Drive, Suite 480, Toronto ON M9W 5Z5Tel: (416) 234-5100 / Fax: (416) 234-5152 Toll Free: 1-866-282-4332 / Email: [email protected]

(ABH) Oversize Direct Ltd.

A & A Contract Customs Brokers Ltd.

A.G.O. Transportation Inc.

A.W.W. Kyle Logistics Inc.

AB Forwarding

ABCO International Freight Inc., Subsidiary Cole Group of Companies

Ability Moving & Transfer Ltd.

ABX Logistics (Canada) Inc.

AC Freight Forwarding Inc.

Advance Distribution & Logistics Inc.

Advantex Express Inc.

Aeronautic Freight Systems Inc.

Affiliated agents en douane Ltée.

AG Logistics

Agility Logistics, Co.

AGL Aregon Global Logistics

Air World Express,

Division of Key Mail CanadaAir-Ship International Inc.

Albacor Shipping Inc. Ameri-Connect Freight Services Inc.

AMI Logistics Inc.

Anchor International Freight Services Inc.

Anything To Anywhere Worldwide Logistics

AquaMar Shipping Inc.

Aramex International

ASI Freight Logistics Inc.

Atlas International Freight

Forwarding Inc.

AWF Forwarding & Logistics Ltd.

Axxess International Inc.

Bali International Inc.

BALtrans Logistics (Canada) Ltd.

BDP CANADA ULC

Beacon International Despatch Limited

Beler International Forwarding

Bellville Rodair International

BGL Brokerage Limited

Big Freight Systems Inc.

Buckland Customs Brokers Limited

C.S. World Cargo 2000 Ltd.

Can-Tran Intl. Inc.

Cargo Alliance Ltd.

Cargo Spectrum Forwarding Inc.

Cargolution Inc.

Cargomax International Inc.

Cargopedia Inc.

Carson International

Cavalier International Air

Sea Freight Ltd.

CEVA Freight Canada Corp.

CFR Confreight Maritime Lines

Canada Inc.

Checkpoint Logistics Inc.

CJL Logistics Inc.

Colbeck & Clarke Inc.

Cole Freight Inc.

Comage Container Lines

Consolidated Shipping Line, Inc.

Convoy Logistics Providers

Courtney Agencies Ltd.

CrossBorder Solutions Inc.Customized Global Logistics Inc.

Cyberfreight Systems Inc.

David Kirsch Forwarders Ltd.

DB SchenkerDelmar International Inc.

DHL Global Forwarding (Canada) Inc.

Dimerco Express (Canada) Corporation

Dolbec Y. Logistique International Inc.

DP World (Canada) Inc.

DRT Logistics International Inc.

DSV Air & Sea Inc.

Ecu Line Canada Inc.

CMS Shipping

Conova Logistics Inc.

Damco Canada

Earthlink Global Logistics

Farrow International, Division of

Russell A. Farrow Limited Fast Freight Forwarding Co.

Federated Freight Services Limited

Federated International, Inc.

FedEx Trade Networks Transport &

Brokerage (Canada) Inc.

Freight Partners International Inc.

Freight Systems (Canada) Inc.

Freightcan Global Inc.

Garroni International

Logistics Corporation

Geo Express International Transportation

Geodis Wilson Canada Ltd.

George A. Gray Customs Brokers Limited

Gillespie-Munro Inc.

Global Freight Solutions Inc.

GMW Freight Services (Canada) Ltd.

Golden Jet International

Freight Forwarders Inc.

Green Global Logistics Inc.

GTI Global Freight Systems

GTO Global Logistics Inc. Guy Tombs Limited

Harte & Lyne Limited

Hartwick O’Shea & Cartwright Ltd.

Hellmann Worldwide Logistics Inc.

ICECORP Logistics Inc.

Imperial Logistics Inc.

Inter-Transport Ltd.

ITN Logistics Group

J. René Hébert Ltée.

J.I.T. International Freight Inc.JF Hillebrand Canada Inc.

KB Forwarders Ltd.

Kelron Logistics Group of Companies

Freightlinx Global Logistics Inc.

International Transportation Group

KRG Logistics Inc.

Kuehne + Nagel Ltd.

L.A.C. Shipping

LCL Navigation Ltd.

LFI Laurentide Forwarders (Canada) Inc.

Livingston International Inc.

Locher Evers International

LOGFRETLogistics Plus Canada, Ltd.

Lyman Container Line,

Division of LCL Canada Limited

Lynden Canada Co.

M.O.T. Intermodal Shipping Inc.

Magnate Shipping Lines Ltd.

Maisliner Logistics

Maltacourt (Canada) Ltd.

Mannix Freight Services

Mantoria, Inc.

ManX Forwarding Inc.

Maple Freight Partnership

Mathers Logistics

MELLOHAWK Logistics Inc.

Mendelssohn Freight Services, MFS Inc.

Mercator Transport International Inc.

Metras Shipping & Forwarding Inc.

Mid Forwarding Inc. dba

Worldwide Animal Travel

Milgram International Shipping Inc.

Movin’ Freight Ltd.

Near North Customs Brokers Inc.

Nippon Express Canada Ltd.

Northern Arrow Freight Systems Inc.

Ocean Transportation Services

Freight Forwarding Inc.

Oceanair Cargo International

Odyssey Shipping Ltd.

OEC Overseas Express

Consolidators (Canada) Inc.

Omnilogistics Inc.,

Subsidiary of Omnitrans Inc.

Omnitrans Inc.

One Globe LogisticsOutaouais Moving Inc.Overseas Container Forwarding Inc.

P & T International Forwarding Ltd.

Pacific Overseas Forwarding Inc.Paltainer Ltd.

Panalpina Inc.

Patriot Freight Services Inc.

Pentagon Freight Services Canada Ltd.

Perishables International

Transportation Inc.

PF Collins International Trade Solutions

Philair Inc.

Phoenix Bathurst Fret-Freight Inc.Polaris Transportation

Polimex Forwarding Corp.

Primex Customs & Logistics Inc.

Priority Air Cargo

Project Logistics Consulting Ltd.

Purolator International Ltd.

Quad City Port Services, Inc.

R.O.E. Logistics Inc.

Ranger Express

Renaissance International Freight

Forwarding Inc.

Ridgeway North America Limited

Rodmarc Enterprises Inc.

Rohde & Liesenfeld Canada Inc.

Roleco Forwarding Inc.

Rutherford Global Logistics

Sameday Worldwide

Savino Del Bene Corp. (Canada)

SDR International Freight Inc.

SDV Logistics/Logistiques (Canada) Inc.

Sea Air International Forwarders Ltd.

Sea Cargo Air Cargo Logistics Inc.

Sea Projects Alliance Inc.

Seatrade Enterprises Canada Inc.

Secure Freight Systems, Inc.

Shipco Transport Inc.

Shuttle Freight Logistics Inc.

Skyway Int’l. Freight Forwarders Ltd.

SPI International Transportation

Strategic Shipping Canada Inc.

Synergex Logistics Corp.

TCT Ltd.

Texcom Shipping Inc.

TLS International Inc.

Total Logistics Partner Ocean

Consolidators Inc.

Traffic International (Montréal) Inc.

Traffic Tech Inc.

Traffix

Transera International Logistics Ltd.

Tri-Ad International Freight

Forwarding Ltd.

Tri-Alliance Freight Services Inc.

Triumph Express Service Canada Inc.

UE Canada Inc., Global Logistics Services

Unifreight International Ltd.

United Cargo Link Ltd.

United Global Logistics

Universal Logistics Inc.

UPS Supply Chain Solutions

UTC Overseas Canada Inc.

UTi, Canada Inc.

Viamar Scilla Transport International Inc.

Vinpac Lines (Canada) Inc.

W. G. McKay Limited

Weiss-Rohlig Canada Inc.

Welke Global Logistics Ltd.

Westport Freight Services Inc.

Whizdom International Freight

Services Inc.

Wide Range International Inc.

Willson International Limited

YBC Fortis Logistics Inc.

Regular Members as of: 12/01/2008

TFM Global Logistics

Trade Link International Ltd.

Unimar Logistics Group, Inc.

www.ciffa.com

Branson International Inc.Browman Freight Services Inc.

Eurofret Canada Inc.

Euroworld Transport System Canada Inc.

Expeditors Canada, Inc.

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