25th anniversary 1980 winter olympic games€¦ · mt. lebanon recreation center mt. lebanon, pa....

JANUARY/FEBRUARY 2005

Lake Placid Celebrates25th Anniversary

1980 Winter Olympic Games

Challenges and Forecast:An Industry Roundtable

Lake Placid Celebrates25th Anniversary

1980 Winter Olympic Games

Challenges and Forecast:An Industry Roundtable

PublisherIce Skating Institute

EditorLori Fairchild

Editorial AdvisorsPeter MartellPatti Feeney

Print Production andAdvertising Sales Manager

Carol Jackson

Art DirectorCindy Winn Livingston

ContributorsRob McBride

Jim Thompson

The ISI EDGE (USPS 017-078,ISSN 1522-4651) is publishedbimonthly; January/February,March/April, May/June, July/August, September/October,November/December; by theIce Skating Institute, 17120N. Dallas Pkwy., Ste. 140,Dallas, TX 75248-1187.Annual Subscription Rateis $24.00 per year.Periodicals postage paid atDallas, TX, and at addi-tional mailing offices.

POSTMASTER NOTE: Sendaddress changes to ISI EDGE,c/o The Ice Skating Institute,17120 N. Dallas Pkwy., Ste.140, Dallas, TX, 75248-1187.Printed in the U.S.A.

Subscriptions availablethrough membership only.

©2005 by the Ice SkatingInstitute. Reproduction inwhole or in part is prohibit-ed unless expressly autho-rized in writing by publish-er. All rights reserved.Opinions expressed by con-tributors do not necessarilyrepresent the views of theIce Skating Institute, thepublisher or the advertisers.Submissions of manuscripts,materials, photographs, andartwork are made at mailer’srisk and must include self-addressed envelope with suf-ficient postage for return.No responsibility will beassumed for unsolicitedmaterials. ISI reserves theright to edit material sub-mitted for content andspace consideration.

Volume 7, Number 4 January/February 2005

Challenges and Forecast . . . .6An Ice Arena Industry Roundtable

Low-E Ceilings:Benefits, Costs and Tips . . .14by Rob McBride

Member Spotlight:Polar Ice . . . . . . . . . . . . . . . .18

Lake PlacidCelebrates . . . . . . . . . . . . . .20by Lori Fairchild

Synchronized TeamChampionshipsEntry Form . . . . . . . . . . . . .28

Kid-Friendly Criticism . . . . .29by Jim Thompson

World Team ChampionshipsEntry Forms . . . . . . . . .30-31

Lake Placid Olympic Center

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D E P A R T M E N T S

CrossCuts Announcements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4

iAIM Report . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .16

Coaches’ Corner . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .24

Calendar ISI-Endorsed Competitions & Shows/Exhibitions . . . . . .26

Ice Arena Association News . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .32

Classified Advertising . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .36

Advertiser Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .37

And Another Thing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .38

ISIA Education Foundation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .38

CONTENTS

Take quick reader surveyfor chance to win $100 giftWhat do you like about this publica-tion? What would you like to see addedto its pages? We need your commentsin order to give you the best possibleice arena industry publication. Pleasetake a few minutes to take our onlinereader survey, and your name will beentered in a drawing to win a $100 giftcard. Go to www.skateisi.org, underpublications, and select ISI EDGE.

ISI coach’s book now available

ISI coach Rikki Rendich Samuels is theauthor of the recently released Kids’Book of Figure Skating: Skills, Strategies,and Techniques (Citadel Press/Kensing-ton Publishing Corp.). Samuels, wholives in New York, is a former MiddleAtlantic Senior Ladies Champion and afour-time national competitor. Shecoaches ISI students at Sky Rink atChelsea Piers and teaches seasonally atRockefeller Center.

Canlan completes rights offeringCanlan Ice Sports Corp. has closed therights offering it announced on Sept.27, 2004. Canlan received gross pro-ceeds of $8,671,087 from the rightsoffering, and issued 173,421,743 com-mon shares to shareholders upon theexercise of the rights. This represents 93percent of shares available under theoffering. Canlan intends to use the netproceeds of the rights offering to makethe initial payments required under

agreements it had entered into withtwo co-investors and to reduce debt.

U.S. Speedskating announcesappointmentsU.S. Speedskating has named John Sirig-nano managing director of marketingdevelopment, and has hired Melissa Scottas director of public and media relations.

Hockey Co. names sales VPThe Hockey Co. has appointed JamieCoughlin vice president of sales forNorth America. Coughlin previouslyserved as vice president of sales andmarketing for Igloo Vikski.

Skating community mournsGiuliano GrossiGiuliano Grossi died Sept. 2, 2004 atthe age 74. The former Italian JuniorMen’s figure skating champion andItalian national figure skating champi-on runner-up was the 1952 Olympicalternate to Carlo Fassiand a skating partner ofSonja Henie. He wenton to star in, direct andchoreograph Holiday onIce, and coached bothISI and USFS programs.Among his students wasScott Hamilton.

Where were you in 1981?The Ice Skating Institute is trying tolocate skaters who participated in thefirst ISIA Recreational Team Champi-onships (now known as ISI World Recre-ational Team Championships) in 1981,in San Diego. ISI has a special celebrationplanned for next year’s competition insouthern California, which marks the25th annual event. If you participated inthe 1981 competition, please contactPatti Feeney at [email protected] or(972) 735-8800.

Send people and product announce-ments and photos to [email protected] for rink news on ISI EDGE Online,at skateisi.org.

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Dedicated to providing leadership,education and services to the

ice skating industry.

ICE SKATING INSTITUTE17120 N. Dallas Parkway, Suite 140

Dallas, TX 75248-1187Phone: (972) 735-8800

Fax: (972) 735-8815e-mail: [email protected]

www.skateisi.org

ISI INTERNATIONAL HEADQUARTERS

Executive DirectorPeter Martell

Managing Director, Member Programs & Services

Patti FeeneyNational Events Coordinator &

Skating Program DirectorBarb Yackel

Administrative AssistantKathy Chase

Controller & Trade Show ManagerKaren Schaffer

Membership CoordinatorKimberley RusselleAdvertising Sales &

Print Production ManagerCarol Jackson

Sponsorship Sales ManagerStuart Sedransky

Marketing CoordinatorEmily Silva

Information Services CoordinatorJeff Anderson

ISI OFFICERS

President Jim Lange1st Vice President Mike Paikin2nd Vice President Gerry HartTreasurer Jim HartnettSecretary Margy BennettImmediate Past President Boyd Wietecter

DIRECTORS

District 1 Katy HaydenDistrict 2 Robyn BentleyDistrict 3 Richard ArenellaDistrict 4 Jeff DoucetteDistrict 5 Shane DouglasDistrict 6 Carol BurnsDistrict 7 Jack VivianDistrict 8 Jimmie SanteeDistrict 9 Dan SmithDistrict 10 Char MartinDistrict 11 Liz FolgerDistrict 12 Jenise JensenDistrict 13 Janice ForbesDistrict 14 Paige ScottDistrict 15 Donald BartelsonDistrict 16 Cindy SolbergHockey Spiro GiotisBuilders & Suppliers Doug PetersInstructors David SanteeCommercial Rinks Andy DeyoPublic Rinks Al TyldesleySchools, Colleges, Universities Vicki KornPSA Representative Gerry LaneUSFS Representative Homer HagedornISIAsia Representative Raul GomezMAMA Representative Trudy IvoryMIAMA Representative Russ RoseMIRMA Representative Judy SniffenWIAMA Representative Jim FerrellLifetimeHonorary Member Carol Zdziebko

Giuliano Grossi

CROSSCUTSannouncements

ISI EDGE JANUARY/FEBRUARY 2005

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Rikki Samuels


Challenges and ForecastAn Ice Arena Industry Roundtable

Edited by Lori Fairchild

Bob BebberGeneral ManagerSun MicrosystemsIce CentreWestminster, Colo.Public facility; triple-sheet

Cyndi GlatfelterGeneral ManagerRaleigh IceplexRaleigh, N.C.Privately run facility;single-sheet

Cindy JensenSkating Director& Ice Center Manager

Lane Events Center-ICEEugene, Ore.Public facility on county fairgrounds; single-sheet

Bob HlebinskyFacilities ManagerMt. Lebanon RecreationCenter

Mt. Lebanon, Pa.Public facility; standard rink and studio rink

Tom HillgrovePresidentRink Management Services Corp.

Mechanicsville, Va.Ice skating facility management company

The beginning of a new year is a natural time for evalu-ation and forecasting, and the ice arena industry is noexception. ISI recently asked 10 arena managers from

across the country about their challenges, concerns andvision for the future. While their responses are uniformlysobering, these ice arena professionals remain both deter-

mined and optimistic. When asked “Fromyour perspective, whatare the three greatestchallenges facing icearenas today?” thethoughtful responsesranged from “beingreactive instead ofproactive” to “main-taining pro shop salesand revenue in anebay discount mental-ity.” Notably, therewere several commonthreads of opinionbetween all of thefacilities represented,

regardless of their size, age, location or ownership. The chal-lenges that received the most attention and concern were:increasing competition, rising energy and insurance costs,personnel issues and a negative industry image.

In addition to identifying challenges, the participantswere asked to share their recommendations for solutions andwhat they see on the horizon for the ice arena business. Theexercise provided a strong reminder of the value of commu-nication between association members — sharing knowledgeand experience benefits the industry as a whole.

Increasing competitionGLATFELTER: The greatest challenge that faces the icearena industry today is the emergence of other entertain-ment sources. We are competing with other entertain-ment/recreation activities for that entertainment dollar. It’simportant to stay up on the trends that kids are into. I’malways looking for new ideas, and I got many at our last ISIconference.

JENSEN: We may be “the only game in town” as far as iceskating is concerned, but people can choose to recreate much

The Participants

Sharing knowledge

and experience

benefits theindustry as a whole.

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ISI EDGE JANUARY/FEBRUARY 2005 7

Mark VaughanManagerEagan Civic ArenaEagan, Minn.Public facility; dual-sheet

Ed ReuschVice PresidentStarCentersDallas Stars Hockey Club Privately operated facilities,some team-owned and somepublic/private partnershipswith municipalities

Bill MurrayFacilities ManagerThornton ParkShaker Heights, OhioPublic facility; single-sheet

Kevin McCormackRegional ManagerFloyd Hall ArenaLittle Falls, N.J.Privately operated facility onMontclair State Universitycampus; dual-sheetDanbury Ice ArenaDanbury, Conn.Privately operated;dual-sheet

Jerry KrewerGeneral ManagerTwin Rinks Ice Pavilion Inc.Buffalo Grove, Ill.Commercial facility;dual-sheet

The Participants

less expensively. The programming challenge is to be fun,family-oriented, clean, safe, exciting and affordable.

KREWER: The present-day economy combined with theever-increasing options available to children today havechallenged the skating industry to maintain and grow itsprograms. Our learn-to-skate program now allows for twoice shows and one recital annually, and provides time dur-ing each class to rehearse. We’ve also taken an aggressiveapproach to marketing a weekly free introductory lessonto the area schools, which has provided a steady stream ofnew skaters.

HLEBINSKY: Choosing to participate in ice-related activ-ities may not be as simple as one’s desire. Cost, family sched-ules, convenience, friends and safety issues can also influ-ence choices.

REUSCH: Given the inherently expensive nature of bothfigure skating and hockey, many parents are choosing to findother activities for their children. We need to remove the bar-riers into ice sports by creating programs that are fun andaffordable. One of our new programs is a “free sample,”where we offer youngsters ages 4 to 8 the opportunity to joina five-week hockey class at absolutely no cost. We providethe equipment and let them keep it for the duration of theprogram. It’s been highly successful because it removes thatinitial outlay required just to see if the child even likes hock-ey. We then offer an easy transition into a paid program thatis still affordable and payable in monthly installments. Thegoal is to build from the bottom of the pyramid up.

VAUGHAN: We need to get more kids on the ice, offergreat service and create an atmosphere that gives families areasonably priced product and options. I plan to utilize theoutdoor rinks in our community to run some skating lessonsand hockey programs; I believe that by involving these rinksand giving the participant the opportunity to skate inside

once in awhile, it will be a great feeder program for our skateschool, youth programs and hockey leagues.

HILLGROVE: The huge number of recreation, entertain-ment and athletic options that compete for the time andmoney of our existing and potential customers are doing amuch better job of promoting themselves and deliveringtheir products. As an industry, we need to better communi-cate the positive aspects of our sports. We need to improvethe experience in our facilities, with sharp skates, a fanaticalapproach to cleanliness and service, creative programmingand innovative marketing. Our company is communicatingwith our existing and potential customers through directmail and e-marketing. We’re also promoting heavily withthird-party tie-ins and paid advertising. Also, in some mar-kets there are just too many ice rinks. The ice arena businessmodel falls apart when there is excess capacity in an area.

MCCORMACK: Both of our facilities are facing the devel-opment of multiple new facilities within 20 to 30 minutes’drive of our locations. This area cannot afford any more icerinks. Investors don’t realize that there is a finite group ofhockey teams and skating clubs. They don’t realize theexpenses related to running an ice arena, or that the returnon investment is pretty thin. We plan to address this com-petition with increased employee training and by treatingour customers with respect and appreciation and runningour facilities better. We have created new and different pro-grams, and we’re not afraid to try new ideas.

MURRAY: In the past seven years, nine new sheets of icehave been opened in the greater Cleveland market, fourwithin a 10-mile radius of our facility. We have found thatthe keys to retaining our customer base continue to be offer-ing high-quality programming, clean and safe facilities anda high level of customer service. We have to continue toupgrade and maintain an old facility with a small sheet ofice to a high standard.

Continued on page 8


Rising energy costsBEBBER: High energy costs can be attributed to the deregula-tion of suppliers and increasing gas and oil prices. Raising the icetemperature during non-usage times can be a valuable tool indecreasing energy consumption. Keeping kilowatt hour con-sumption to a minimum and an understanding of local utilitydemand rates is the best place to begin to implement a program.

JENSEN: We have taken several important steps toimprove the efficiency of our operation, and some of thecosts of that effort were funded by a grant from our utilityboard. We installed a low-emissivity ceiling and at the sametime converted all arena lighting to low-wattage fluorescentbulbs. We put in a desiccant dehumidification system toeliminate excess moisture and improve air and ice quality.Finally, a computerized energy management system wasinstalled to maximize efficiency. All measures have helped,but costs continue to rise. The challenge is to efficiently man-age our overall operation without having to pass on excessiveincreases to our customers.

REUSCH: A two-sheet rink in Dallas operating a gas-pow-ered desiccant dehumidifier has seen an increase of almost$10,000 per month in total utility costs from as recently asfour years ago. Deregulation in the energy industry in Texashas allowed us to shop for our electric utility vendor. We wererecently able to lock in to a fixed rate for a two-year term. Sofar, this has helped us hold the line on rising costs withoutsacrificing the quality of our ice.

A computerized energy management system helps to maximize ener-gy efficiency and control utility costs.

Continued from page 7


Personnel issuesMCCORMACK: Finding, retaining and being able topay a living wage to employees is a challenge. We are luckyto have found some excellent employees and, fortunately,with excellent programs like iAIM, we can train them inall areas of the ice skating industry. Our dilemma is find-ing the funds in our budget to retain them for long periodsof time, when new facilities promise higher wages andother benefits. In addition, locating committed and tal-ented hockey and skating coaches is difficult, to say theleast. We need to do a better job as an industry of traininggood coaches.

BEBBER: In my opinion, recruitment for qualified arenamanagement generally yields two types of applicants: thosewho have minimal qualifications or relevant skills other thantheir interest or participation in hockey and coaching; andexperienced managers and assistant managers who have notbeen successful rink managers with proven leadership qual-ities. The iAIM program offered through ISI is excellent forlearning and developing these skills.

GLATFELTER: The work ethic of today’s generation is achallenge for me. I am looking for outgoing personalitieswho want to work. I try to lead by example and show themhow to have fun while working with the public. I emphasizethat “the customer is No. 1,” and suggest that our supportstaff go out to other businesses and note what they like anddislike about the service they receive.

Education and training are key to employees’ skills development.

Continued on page 10


Escalating insurance costsBEBBER: The costs of health, property and liability insur-ance continue to rise. We have had discussions regardingpassing a portion of these costs on to the employees. Small-er agencies should seek to pool employees with larger groups,if possible, for better rates. Our district saved $100,000 in pre-miums our first year switching from a private company to apool for property insurance coverage. This applies to liabili-ty insurance, too. The other key factor is to keep accidents toa minimum. Strong employee and customer safety programsand policies should be in place.

REUSCH: Our society continues to be ever more litigious.Large settlements have led directly to higher insurance pre-miums. The only way to combat rising insurance costs is tofollow a conscientious risk management policy. Ours encom-passes everything from training employees properly to havingdocumented procedures in place to handle emergencies. Agood risk management policy will not only keep your insur-ance costs down; it is something that is evident to your cus-tomers and can be a reason for them not to blame the rinkwhen something goes wrong. It also creates a more secureenvironment, enhancing their experience in your facility.

MCCORMACK: We have reduced insurance costs byinstituting risk management programs. We also use the ISIlearn-to-skate and hockey programs and register almosteveryone who skates at our rink. This has helped reduce ourinsurance costs by 30 percent over the past two years.

Negative imageHLEBINSKY: Our industry has suffered with negative pub-licity. Hockey is perceived as a violent sport. We have had toendure judging scandals in figure skating at the Olympic

level. We need to stress proper behavior regardless of theactivity or level of competition. We cannot expect our chil-dren to display good sportsmanship if the adults in thestands are fighting or verballyabusing players, coaches, offi-cials or other spectators. Notonly does this behavior hurtthe program and facility, but itmay also influence parents’decisions as to whether or notto allow their children to enterthe world of skating.

KREWER: The negativeimage that hockey has and theimpact this has had on enroll-ment is a challenge. Hockey isportrayed as a violent, injury-prone and expensive sport runby out-of-control parents andcoaches. Recent data showsthat hockey has a lower rate ofinjury than both football andbasketball, and we hope toincorporate these statistics intoour marketing materials to bet-ter educate potential cus-tomers. We are also in theprocess of developing a floor hockey program that will intro-duce beginners to the game in a low-cost format. We’re alsotrying to improve the education of coaches and parents byusing newsletters and education manuals.

What’s next?REUSCH: I see a stabilization in the industry over the next

few years, and increased cooperationbetween ice rinks and their primaryuser groups. Some rinks have thriveddue to good management skills andgood geographical fortune. I seethese rinks continuing to thrive byworking more closely with their fig-ure skating clubs and hockey associ-ations and eliminating the “us versusthem” mentality that once existed.The rinks and the clubs now under-stand that a good partnership isessential for the survival of both.

HILLGROVE We foresee a con-tinuing shake-out in the ice arenaindustry. Those that adapt andinnovate will survive; those that failto probably won’t continue as icerinks. Ready access to significantcapital and the ability to retainstrong managers will becomeincreasingly important.

GLATFELTER: One thing that I seeemerging is the multi-purpose recre-ational facility.Youth teams are more likely to display good sportsmanship if adults in the stands set a positive example.



“The only way to

combat risinginsurance costsis to follow a

conscientious riskmanagementpolicy.”

—Ed Reusch, StarCenters

Courtesy of Eagan C

ivic Arena

Canlan Ice Sports Corp.Management Services Division

6501 Sprott StreetBurnaby, BC V5B 3B8Ph: (604) 736 9152Email: [email protected]

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Today’s ice rinks will have toadapt to the growth of thesebusinesses and offer otheractivities in addition to iceskating. It is an exciting timein the ice arena industry, andI look forward to it.

HLEBINSKY: The arenabusiness will have to keeppace with the rest of therecreation and leisure indus-try. We will need to find waysto keep our facilities interest-ing and attractive.

MURRAY: New technologyand operating efficiencieswill, hopefully, reverse thetrend of increasing energycosts. I am also encouraged bythe increased participation inwomen’s hockey and preci-sion skating.

JENSEN: I see changesrelated to programming andscheduling to meet thedemands of the population and interest groups. There arewonderful benefits to individual sports, but team athleticsincreases opportunities for personal growth and develop-ment, for maximizing participation and facility utilizationand for garnering community support. Team activities suchas synchronized skating, compulsory teams and recreation-al in-house hockey leagues will provide skaters with theexcitement and the satisfaction that will keep them skating.

BEBBER: With the high cost of new construction — par-ticularly building code compliance and skyrocketing steel

and material prices — I believe we will see a reduction in newrink projects. Ice hockey interest could also be diminishedwith the NHL work stoppage. Ongoing education and eval-uation of energy-efficient products will assist in controllingutility costs. Managers will become more professional, withthe education, skill sets, business sense and long-range visionto maximize revenues and build programs that keep guestscoming back. It is also my opinion that concessions, proshops, vending machines, adult leagues, advertising pro-grams, etc. must be areas of income that are operated by thefacility as components of the overall business.

MCCORMACK: If the lockout continues, itwill have a lasting impact on our industry. TheNHL must do a better job of marketing its productand promoting the game at the grassroots level orit will not survive. I do think the new training pro-grams for ice arena personnel, such as iAIM, areexcellent and will have positive impacts on theindustry as long as facility owners and operatorstake advantage of them. I learn so many invalu-able lessons at every seminar, tradeshow and con-ference that I attend. The seminars and the ISIconference have improved dramatically over thelast five years. If we continue the education, it willonly make our industry better.

VAUGHAN: My goal is for public and privatearenas to share ideas for maintaining their facil-ities, marketing and programming. Technology— e-mail, forums and the Internet — makes thiseasier. Also, joining together for purchasingpower and awareness will help. We have to cre-ate our own changes, and not wait for them tohappen to us.

Arena-run pro shops can be significant revenue sources, although some managers are dismayed by today’s“ebay discount mentality” when it comes to purchasing quality skating equipment.

Group activities help foster team spirit, encourage participation and increase facility utilization.


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Low-emissivity (low-e) arena ceil-ings have been around forabout 20 years and yet there is

still some misunderstanding of theirpurpose and why they are beneficialin ice arenas. Some people believethat if they have a white ceiling that

is insulated, a low-e ceiling will nothelp them. Others believe that a low-eceiling will make the arena colder.

The fact is that a low-e ceilingworks because the material it is madeof has a very low potential to transferradiant energy. Most objects andmaterials, including bright white-faced insulation, have an emissivityfactor of .9; this means they are 90percent efficient in transferring theirradiant energy to other objects. Agood low-e ceiling has an emissivityfactor of .03, or is 3 percent efficientin transferring its radiant energy. Likeinfrared heaters, radiant energy neverheats the air; it only heats the objectsit strikes — your ice surface.

Radiant energy will always flowfrom objects at a higher temperatureto objects at lower temperature. Thegreater the temperature differential,the faster the rate of heat transfer.Since your arena ceiling is always

warmer than your ice surface, there isa constant transfer of radiant energy tothe ice. When a low-e ceiling isinstalled over the ice sheet, it interruptsthe flow of radiant energy to the ice.This reduces the heat load on the icesheet by as much as 20 percent. Radi-

ant energy always flowsperpendicular to thesurface that is emittingit; therefore, walls orceilings outside the icesheet will not see a heatload reduction benefitfrom a low-e covering.

An incidental butvery beneficial sideeffect of the low-e ceil-ing is that it is highlyreflective. This sub-stantially increases theperceived light leveland may allow you todecrease the numberof light fixtures, result-ing in even greaterenergy savings.

Retrofit costInstalled costs average $1.15 to $1.50per square foot depending on materi-al grade and netting requirement. A25,000-square-foot arena should costsomewhere around $30,000 for ahigh-quality installation.

Utility incentivesElectric utility rebates are a customizedcalculation that may allow you toreceive a rebate of up to 50 percent ofthe installed cost. Some utilities willfinance the net cost of the upgradeafter rebates. Low-e ceilings are stan-dard technology for a specialized pur-pose; therefore you may need to edu-cate your utility engineer a bit on howto calculate the energy savings.

Tips and suggestions• Retrofit ice lighting in conjunction

with the ceiling project to reducefixture requirements and eliminatethe need for patching the ceilingwhen you change lighting after aceiling has been installed.

• If you have natural light sources inyour arena, be sure to extend theceiling to them to reflect the nat-ural light down and gain fulladvantage of it.

• If you control your ice temperatureby brine or slab temperature, raisethe ice set-point by 2-4 degrees toachieve the same surface tempera-ture and reduce chiller energy con-sumption.

• Be careful not to cover ventilationor heat detectors/sprinklers withyour new ceiling.

• Choose a higher-grade tear-resis-tant material; it will resist dam-age from errant pucks or sticksand look good for a longer periodof time.

• Protect your ceiling with nettingover the end zones when theheight of the ceiling is less than 25feet to prevent tears and damagefrom deflected pucks.

• Leave space at all sides and abovethe ceiling for air flow and direct asmall portion of your dehumidi-fied air above the ceiling.

• Incorporate the installation ofnetting around your ice into yourceiling project. The install willcost less with the contractoralready mobilized.

Excerpted from the presentation“Facility Facelifts: New Luster forOld Facilities.” Rob McBride is theowner and president of Facility Man-agement Corp.

Low-E Ceilings:Benefits, Costs and Tips

by Rob McBride

A low-e ceiling reduces the heat load on the ice and increas-es light reflection.

After three years of successfullyhosting iAIM schools at strate-gic locations around the coun-

try, the board of regents is extendingits reach by taking the certificationschools to different parts of the coun-try. Many cities and counties haverestricted out-of-state travel budgets,thus eliminating the opportunity forice arena managers, programmers andoperators to participate in the iAIMeducational programs — so we will

bring the iAIM educational programsto you.

In December, iAIM announced theplacement of its operations trackonline, at iaim-online.org. When com-bined with the previously announcedmanagement and programming onlinetracks, iAIM now has the ability todeliver industry-specific educationonline, in the classroom or via a com-bination of each to regions where 20 ormore participants request one of thepopular iAIM programs.

Another important ingredient forthe “iAIM On the Road” initiativestems from the recent decision to offerregional management associations(RMAs) positions on the ISI board ofdirectors. Representatives fromWIAMA, MAMA, MIAMA and MIRMAare now ISI directors and, combinedwith the 17 district representatives, areideally positioned to co-sponsor educa-tional programs for their members.

One might ask, “What does co-sponsorship mean to RMAs and dis-tricts?” iAIM is prepared to work coop-eratively with these groups to designand conduct iAIM education programsat their locations. A district or associa-tion should be prepared to poll itsmembers, gauge their initial interestand help get the word out throughnewsletters and direct mailers to mem-bers. iAIM will produce the brochuresand handle registrations, hotel, meals

and meeting room negotiations as wellas deliver the educational program.

Delivery optionsiAIM can deliver certificates in arenamanagement, programming and oper-ations in the following formats:Classroom• 30-hour certificate school, meeting

Monday-Friday, Friday-Tuesday, Sat-urday-Wednesday or other four-dayschedules

On-site and online formats• 10 hours on-site and 20 hours

online• Three to six hours on-site and the

remainder online

Registrants with online classes as apart of their program will receive instruc-tion on how to use the iAIM online pro-gram and be given tips on how to fit dis-tance learning into their everyday world.

All materials may be printed and placedin a binder for study or for future refer-ence. Arena professionals should contacttheir RMA leadership and/or districtdirector to express interest in attendingone of the above programs.

The iAIM online Certificate of ArenaManagement, Arena Programming orArena Operations costs $195 each plus$100 for the three-hour workshop andexam at the ISI Annual Conference andTradeshow in May. Those who success-fully complete a certificate program willreceive their certificates at an award cer-emony during the conference.

CAE on the moveIn another bold move to meet theinterests of iAIM certificate graduates,the board of regents also has decidedto take the Certified Arena Executive(CAE) on the road. Facility Manage-ment Corp. has agreed to co-sponsorfive hours of CAE credit in Marlbor-ough, Mass., March 19-20. MarshaHardeman, a lawyer and noted speak-er on facility management and law,will present a two-hour class ondiversity and a three-hour class onfacility law. Under the direction ofRob McBride, FMC has been anindustry leader in offering iAIM pro-grams to its managers and others inthe Northeast. Another CAE class willbe offered at this year’s annual con-ference in Las Vegas.

Professionals in the ice arenaindustry have unprecedented oppor-tunities to improve their knowledgeand operations skills through iAIMeducational programs. With theindustry becoming increasingly high-tech, now is the time to upgrade yourindustry credentials. For informationon iAIM classes, please call (972) 735-8800 or visit iaim-online.org for offer-ings near you.

Dr. Jack Vivian is thedirector of the IceArena Institute ofManagement and arecognized authorityon arena planning,development, manage-ment and operation.

On the Roadby Jack Vivian, Ph.D.

Many cities and counties have restricted out-of-state travel budgets, so we will bring the iAIM educational programs to you.


Click your way to a

successful career

Arena personnel are faced with increasing challenges in today’sfast-paced, competitive environment. Managers, Operators andProgram Directors alike are required to assume additional rolesand responsibilities in order to make the business successful.

The Ice Arena Institute of Management offers online certificationprograms for Arena Management, Operations and Programming

that equip professionals to meet these challenges.

What’s in it for you?• Become more valuable to your facility• Earn recognition for your skills• Gain valuable job security• Differentiate yourself from your peers and competition• Gain marketable skills

What’s in it for your employer?• Improve organizational efficiency• Increase your employees’ productivity• Strengthen employees’ technical skills• Receive substantial insurance discounts• Increase profits

Why iAIM Online

Save on lodging costsTake classes wherever you haveInternet access—24/7

Learn at your own paceTake up to 12 months to completeyour program

Work around your individual

schedule Complete courseworkwhen you have time

Learn from accomplished facul-

ty Interact with industry leaderswhose real-world experience lendsfirsthand knowledge to the subjectsthey teach

An exceptional

value!

Contact ISI today andfind out how iAIMOnline can helpyou take your careerto the next level!

972.735.8800

www.skateisi.org


Polar Ice Entertainment Inc., aPhoenix-based corporation withmultiple facilities, has found ISI to

be an important partner in the achieve-ment of its goals. The company offersplans and programs that retain cus-tomers in addition to generating newones.

“Facilities must be successful, firstand foremost, if skating sports are todevelop,” says Brad Berman, Polar Icepresident and operating partner. “ISI isthe only national organization thatfully supports that premise. ThroughISI we will now be able to offer a com-petitive experience for skaters of all lev-els and abilities.”

The founders of Polar Ice haveextensive experience in the developmentof loyal customer bases. Berman hasowned and/or operated 23 full-servicerecreational sports entertainment centersin nine states. He was the founder and,through 1997, the operating partner ofthe California-based Iceoplex. Two of itsnine locations included training centersfor the NHL’s Los Angeles Kings andPittsburgh Penguins.

Polar Ice, in its seventh year of oper-ation as a full-service recreational sportsentertainment company, with sevenfacilities from Arizona to New York, is atthe forefront of marketing, customer ser-vice and creative programming.

It’s the only national recreationalsports entertainment company withnaming and marketing partnershipswith two NHL franchises. In Phoenix,the Chandler and Peoria locations areCoyotes Centers, and in Dallas, theGrapevine facility is a Dr Pepper Star-Center. “These relationships allow us towork closely with our NHL team part-

ners, which in turn enable us to pro-mote the growth of ice skating andhockey fans,” notes Bill Dobbs, vicepresident.

The facilities offer spacious elevat-ed lobbies with temperature-controlledviewing for ice surfaces through largewindowed walls. Customers have lobbyaccess to a large centralized skate rentalcounter, restaurant, pro shop, videoarcade and multiple party rooms.

“It’s about creating a comfortablefamily environment,” says Dobbs.“We are in the hos-pitality business;our guests need tofeel welcome andcomfortable in ourfacilities.”

The long-termsuccess of Polar Iceis predicated oneach facility becom-ing a year-round,long-term value forits guests. Newskaters and theirfamilies find imme-diate staff supportin a clean, safe andmodern facility.

“The ISI curricu-lum provides a struc-tured developmentprogram that is anexcellent tool forattracting and retaining new skaters,”Berman says. As skaters develop, ISI andPolar Ice offer advanced classes and com-petitions that support the advancedskater as well as the facility.

“The basic premise of ISI is incomplete agreement with that of its

partner — the facility,” Berman adds.“We both see the value of maximumparticipation.”

This does not mean that high-level skaters are not catered to, hepoints out. Polar Ice offers numerousfreestyle sessions for the aspiring aswell as the competitive skaters, andhas strategic relationships withnumerous USFS clubs throughoutthe country.

ISI competitions promote the valueof participation over the pressure of

winning, Berman says. “Our partner-ship with ISI is a symbiotic relationshipto promote skating at all levels. Itallows us to truly offer a competitiverecreational program to complementour learn-to-skate and competitive fig-ure skating programs.”

Polar IcePartners with ISI

for Long-termSuccess

MEMBER SPOTLIGHT

Lake Placid Celebrates


Lake Placid CelebratesThe Magic Continues,

25 Years After the Miracleby Lori Fairchild

events Feb. 12-27, beginning with thelighting of the 1980 Olympic torch onthe grounds of the opening cere-monies stadium. Olympic skaters andhockey players from the ’80 gameswill return for the occasion. Otherhighlights will include a parade, Dis-ney on Ice’s Toy Story II and the 25thEmpire State Games.

A rich historyThe rich history of ice skating inthe picturesque Adirondack vil-lage can be traced back nearly acentury, to the inception of bothU.S. Figure Skating and the Pro-fessional Skaters Association.Lake Placid was first home tothe Winter Olympic Games in1932, making it one of onlythree towns in the worldtoday to have hosted twoOlympic Winter Games. Bythe 1960s, which many con-

sider Lake Placid’s glory days, the townwas known as the mecca of figure skat-ing, where many international superstarslaunched their careers under the direc-tion of world-renowned instructors.

“Who’s who skated in Lake Placid,”says Ron Ludington, a four-time U.S.pair champion and 1960 Olympicbronze medalist who later spent 10summers coaching at Lake Placid and isnow the director of the ice skatingtraining center at the University ofDelaware. “We had sometimes three,four, even five world champions train-ing at Lake Placid on a given day.

“Years ago, there weren’t a lot ofskating centers, and training centerswere unheard of, so skaters gravitatedto places like Lake Placid,” Ludingtonrecalls. “It always had a little bit ofmagic. Nothing was severely organized,

COVER FEATURE

How quickly a quarter of a centu-ry passes. Last year’s Disney hitmovie Miracle did its part to

refresh the exciting memories and blurthe two and a half decades that havepassed since the U.S. hockey team’s his-toric 1980 Olympic victory in LakePlacid, N.Y. But it has, indeed, been 25years, and that’s cause for celebration.

The Olympic Regional Develop-ment Authority (ORDA) will mark theanniversary of the Lake PlacidOlympic Winter Games with special

ORDAORDA/Shawn Holes


but everything worked, and it taughtme a lot about the importance of flexi-bility in running a training center. Ilearned so much from Bob Allen, whowas the manager when I taught there.”

In addition to Ludington, otherlegendary coaches who spent time inLake Placid included Gus Lussi — wellknown as Dick Button’s and DorothyHamill’s coach — Cliff Thaell andHoward Nicholson, to name a few.

“The coaching staff was the best inthe world,” says Sandy Lamb of IndianaWorld Skating Academy. Lamb was aLake Placid summer skater in the 1960sand later returned as a coach. “It willalways feel like home for so many of uswho trained there.”

More recently, Olympic gold medal-ist Sarah Hughes trained in Lake Placid’ssummer sessions. She returned inNovember for her debut in Smucker’sStars on Ice, which previews each year atthe Olympic Center.

The first location to offer a summerice skating program more than 70 yearsago, Lake Placid continues to drawsome 350 skaters to the famous train-ing program each year. Besides figureskating, Lake Placid’s Olympic Centeroffers hockey, curling, speed skating andsoccer events as well as major concertsand dance competitions.

Legendary coach Gustav Lussi

(right) coached Dick Button

(left) through Olympic gold

medals in 1948 and 1952, and

five world championships.

Norwegian figure skating champion Sonja

Henie captured her second Olympic gold

medal at Lake Placid in 1932.

Each year Lake Placid is the first show of the Smuck-er’s Stars on Ice tour.

The ORDA conceptFollowing the 1980Winter Olympic Games,the state of New Yorkestablished the OlympicRegional DevelopmentAuthority (ORDA) tooperate, maintain andpromote the Olympicfacilities in the LakePlacid area. The ORDAfacilities include theOlympic Center, theSheffield Speed SkatingOval, the MacKenzie-Intervale Ski JumpingComplex, the VerizonSports Complex, theWhiteface Mountain SkiCenter and the GoreMountain Ski Center.

The Olympic Centerincludes four ice surfaces:the 1932 Arena, the 1980Arena and two practiceareas, the Lussi and USArinks. The center alsohouses the 1932 & 1980Lake Placid WinterOlympic Museum.

“Lake Placid is

The U.S. Olympic hockey team’s upset of the Soviets in 1980 —the “Miracle on Ice” — redefined hockey in the U.S. andremains one of the great moments in sports history.


Michael Sterling & Associates

Lake Placid Winter Olympic Museum




incredibly unique, because there’s nooperation like it — you’ve got the bob-sled, the ski area, the oval and theOlympic Center, all within 10 miles.The Olympic Authority was created asthe destination marketing arm for thearea. There was no blueprint for it, soeverything we did was started fromscratch,” explains Lake Placid nativeJay Wescott, general manager for EastBay Iceland and a former ORDA staffmember who worked with the organi-zation’s first CEO, Cornell Universityhockey coach Ned Harkness.

“Under Ned Harkness’ direction, theAuthority turned out better than anyoneever could have expected. He brought incorporate sponsors and we did all kindsof major events there,” Wescott adds.

Since then, ORDA has hosted morethan 300 major national and interna-tional events and competitions, and isnow under the leadership of presidentand CEO Ted Blazer. The authority andits partners manage the events with theorganization’s communications, corpo-rate marketing, engineering, events,finance, marketing, sports developmentand timing and scoring departments.

Improvements and expansionNew York Gov. George Pataki has pro-vided a valuable voice of support forORDA, resulting in funding for sub-stantial facility improvements in recentyears. The Olympic Center has receivednew dasher boards, a state-of-the-artlocker room for the U.S. nationalwomen’s hockey team, new coolingtowers, new rubber matting, a newdance floor in the ballet room, newweight equipment, an updated box-office ticketing system, health and safe-ty improvements and the latest Dart-fish training program.

Pataki also has proposed state fundsfor the modernization of a conven-tion/conference center. The two-storyfacility will include 18,000 square feet ofmeeting space and a remodeling andexpansion of the 1967 Lussi rink to a full-size ice surface. “We’re taking steps tosave part of the infrastructure of the rinkso we don’t lose that part of history,”notes Denny Allen, Olympic Centermanager and son of former managerBob Allen. “It’s a fast-track project. Wehope to break ground in May andopen by September 2006, in time forthe American Fisheries Society annu-al meeting.”

Worth the tripThose who have experiencedLake Placid say there’s nothing elsequite like it, from the scenic settingand laid-back small-town ambiance to

the dedicated staffand the sense ofhistory that perme-ates the facilities.

“It’s not theeasiest place to getto, but onceyou’re there, yourealize the tripwas worth it. LakePlacid has pre-served its charm,”says Wescott.

Allen says hisgreatest rewards arethe diversity of theindividuals he workswith and the vari-

ety inherent in the dailyoperations of a world-class sports facil-ity. “We have a dedicated, professionalstaff of 36 full-time employees whocome from all walks of life. They workthree shifts around the clock and havemet every possible challenge that hasever been thrown at them. No dayhere is the same. There’s a highemphasis on customer service. We liketo think we create an atmosphere offun and entertainment for both thestaff and the guests who comethrough the door,” he says.

Ludington adds, “Lake Placid is avery special place, and always will be.”

For more information on LakePlacid, ORDA and the 25th anniversaryevents, visit www.orda.org.

The first-ever Winter Goodwill Games came to Lake Placid in 2000.

The outdoor Sheffield Speed Skating Oval is usedduring winter months for long-track training.


OR

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ORDA/Mark Kurtz

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The beginning of 2005 is the perfect time for us torevisit the old as we ring in the new. I’m talkingabout ISI policies, old and new — if everybody

understands and follows them, this year is sure to be onefilled with success, for coaches and skaters alike.

Let’s start with new show and competition endorse-ment requests; then we’ll move on to a refresher on ourtesting policies.

Endorsements• Endorsement requests for shows and competitions

will NOT be accepted unless the NEW FORM is used.The new forms for shows and competitions can bedownloaded from the ISI Web site: skateisi.org.

• All signatures must be present.

• You must have a current ISI Professional member whois Gold-certified as your competition director or list aGold-certified person as your chief referee.

• The current competition entry form information mustaccompany the endorsement.Please remember: Do NOT send materialsout prior to getting approval from thenational office.

• The statement below MUST appear on both individualand team entry forms:Are you an active USFS member who hascompeted at or above the Novice level at anyUSFS National Championship within the lasttwo years?

Yes____ No_____

• On all team entry forms, synchronized team ONLY agesare as of July 1, 2004 through all June 2005 events.

• Show endorsements must list all active USFS memberswho have competed at or above the Novice level atthe USFS National Championships within the last twoyears. ISI will send names to USFS for approval.

• The new Joint Statement of Cooperation is also causingconfusion, so it is best to check the Web site, print thestatement and have it with you to refer to when in doubt.

COACHES’CORNERby Barb YackelISI National Events Coordinator & Skating Program Director

JUDGES UPDATE TEST RESULTSDue to space constraints in this issue, recent Judges’Certification Update Test results are posted on theISI Web site: www.skateisi.org.


• In order for your competition or show to appear in theISI publications you must have your endorsement appli-cation to the national office by the deadline date listedunder publications on the ISI Web site. The deadline forthe next issue will also appear on the calendar in eachmagazine. Competitions and shows are updated weeklyon our Web site.

Testing policiesMany do not follow — or choose to ignore — the testingpolices set forth by ISI. We have such a fabulous program tooffer the skaters, yet I continually get calls regarding testingpolices not being followed. Please review the following:

Pre Alpha-Delta• You must pass each maneuver to pass the test.• Tests are on a pass/incomplete basis.

Freestyle• Skater must perform the compulsory part as well as

the program part of the test to complete it.• During the compulsory part of the test, each maneu-

ver may be attempt twice.• The dance steps for FS 4-5-6-7 have turns that must

be skated in isolation before performing the entiredance step sequence.

• A skater taking three or more freestyle tests thesame day may perform a program that includes allthe required maneuvers for that test withoutmusic. However the highest test attempted in theseries must include a complete choreographed rou-tine skated to music as usual.

• Skater needs 5.0 on each maneuver to pass the test.• Freestyle 7 needs three Gold-certified judges to

grade test.• Freestyle 8 and 9 tests can be taken through your district

test chair (see our Web site for a list of district test chairs).• For Freestyle 10 testing, contact the national office

at (972) 735-8800.

My suggestion is to refresh your memory banks and readpages 25, 35-36 and 54-57 of the Skaters & Coaches Handbook.

Have a great new year and I hope to see you all very soonat one of our upcoming exciting national events. Checkthe calendar on page 26 for dates and locations.

Winter ClassicFeb. 18-20Dallas

Synchronized ChampionshipsApril 1-3Taylor, Mich.

World Team ChampionshipsJuly 25-30Southern California

Adult ChampionshipsSeptember (date TBD)Las Vegas

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29235 Lorie Lane P.O. Box 1013Wixom, MI 48393-1013Phone: 248-344-7236 Fax: 248-344-9401contact: [email protected]: www.cdims.com

ETL International Mechanical Code Approval®

If The ArenaMust Be Dry,Call C.D.I.

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desiccant dehumidifiers. Equipped to reduce humidity levels,eliminate indoor condensation and fog, prevent mold, reducerefrigeration costs and improve indoor air quality, thesesystems utilize natural gas, steam or electric reactivation.We have provided equipment for over 300 skating surfacesthroughout North America from 500 to 45,000 SCFM.

For sales and equipment specifications,call 248-344-7236.

“Keep it Dry With C.D.I.”

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JANUARY

7-9 Northbrook, Ill.Northbrook Sports CenterWinter Open

13-16 Mamaroneck, N.Y.Riverdale IceISI Lake Placid Competition

15-16 San DiegoRay & Joan Kroc Community Center3rd Annual ISI Open Competition

21-23 Homewood, Ill.Homewood Flossmoor Ice ArenaISI Open Team Competition

21-23 St. Peters, Mo.St. Peters Rec Plex10th Annual Missouri State Invitational ISI Competition

21-23 Westland, Mich.Mike Modano ArenaWestland Winterfest

FEBRUARY

4-6 Glenview, Ill.Glenview Ice CenterGlenview February Freeze

4-6 St. LouisWayne Kennedy Rec Complex16th Annual ISI Sweetheart Open

11-13 Niles, Ill.Niles Park District IcelandSweetheart Open

11-13 Blaine, Minn.Schwan Super Rink2005 Frosty Blades

11-13 Eugene, Ore.Lane Events Center-ICELove to Skate-District 13 Championships

18-20 Farmers Branch, TexasDr Pepper StarCenter Farmers BranchISI Winter Classic

18-20 Anaheim, Calif.Disney ICE8th Annual Disney ICE ISI Open Competition

18-20 Oxford, OhioGoggin Ice Arena18th Annual ISI Miami Open

19-20 Nashville, Tenn.Centennial Sportsplex19th Annual Centennial Sportsplex

ISI Invitational

19 Mansfield, Mass.Golden BladesGolden Blades FSC Fourth Annual ISI Competition

26-27 San DiegoSan Diego Ice ArenaCalifornia State Games

MARCH

4-6 Irmo, S.C.Ice LandPalmetto Classic District 5 Championships

5-6 Ft. Washington, Md.Tucker Road FSCSkate Annapolis 2005

5-6 Highland Park, Ill.Centennial Ice ArenaThe Lucky Stars Open

5-6 Peoria, Ill.Owens CenterSpring Thaw

11-13 Park Ridge, Ill.Oakton Ice Arena18th Annual Ice Breaker Classic

12 PittsburghRMU Island Sports Center2005 Shamrock Skate

18-20 Jefferson City, Mo.Washington Park Ice Arena12th Annual Capital City Classic, District 9 Championships

APRIL

1-3 Taylor, Mich.Taylor SportsplexISI Synchronized Championships

1-3 Knoxville, Tenn.Ice Chalet36th Annual Mississippi Valley District Competition

2 Overland Park, Kan.Pepsi Ice MidwestOddessy

9 Crestwood, Ill.Southwest Ice ArenaSpring Invitational

22-23 Acton, Mass.Nashoba Valley OlympiaNashoba Valley ISI Annual Team Competition

MAY

1 Lakewood, Calif.Glacial Gardens Skating Arena2005 ISI Open Competition

7-8 Fairfax, Va.Fairfax Ice ArenaFairfax Ice Arena Annual ISI Spring Competition

21 Acton, Mass.Sharper Edge Skating School8th Annual “Skater’s Cup”

28-29 San DiegoSan Diego Ice ArenaSan Diego Ice Arena ISI Open Championships

CALENDARISI-endorsed competitions & shows/exhibitions(Deadline for the March/April EDGE calendar: Jan. 15)

COMPETITIONS JUNE

3-5 New YorkSky Rink@Chelsea Piers19th Annual Sky Rink

ISI Team Competition17-19 Clearwater, Fla.

Sun Blades Ice Arena19th Annual ISI Championships

28-7/1 New YorkInternational Gay FS UnionFabulous Cup

JULY

25-30 Southern CaliforniaDisney Ice, Yorba Linda Ice Palace,Paramount Iceland, Glacial Garden Ice Arena25th Anniversary ISI World Team Championships

SEPTEMBER

Date Las VegasTBD Fiesta Rancho

ISI Adult Championships

MARCH

11-13 Jefferson City, Mo.Washington Park Ice ArenaWally’s One Hit Wonders 43rd Annual Ice Show

12 Luverne, Minn.Blue Mound Ice ArenaAnnual Ice Show

12-13 St. LouisWayne Kennedy Rec Complex29th Annual Ice Review

15 Renton, Wash.Castle Ice ArenaSpring Exhibitions

SHOWS &EXHIBITIONS


17-19 Trenton, Mich.Kennedy Recreation CenterTrenton Jamboree on Ice

19-20 Dundee, Ill.Polar Dome Ice Arena26th Annual Ice Show-Good Vibration

APRIL

3 Acton, Mass.Sharper Edge Skating SchoolJimmy Fund Extravaganza

16-17 Cottage Grove, Minn.Cottage Grove Ice ArenaThe Ice Princess, Fantasy Liner of the Seas

22-23 Stillwater, Minn.St. Croix Valley Rec Center2005 Spring Ice Show-Lord of the Rinks

29-5/1 White Bear Lake, Minn.White Bear Lake Sports Center13th Annual Spring Fling-United Skates

29-5/1 ChicagoMcFetridge Sports CenterTV Time-Live on Ice

30 Mansfield, Mass.Golden Blades FSCIn Search of the Golden Blade

MAY

6-8 Crestwood, Ill.Southwest Ice ArenaSpring Ice Show

7 Geneva, Ill.The Skate School LLC@Fox ValleySpring Show

11-15 Glenview, Ill.Glenview Ice Center32nd Annual Ice Show

13-15 Niles, Ill.Niles Park District IcelandBig Thunder Gulch, An Old Western Adventure

13-15 Highland Park, Ill.Centennial Ice ArenaGliding the Globe

30-6/2 Las VegasMGM Grand46th ISI International Conference & Tradeshow

JUNE

5-6 Acton, Mass.Nashoba Valley OlympiaIce Magic

28-7/1 New YorkInternational Gay FS UnionFabulous Cup

CALENDAR

Visit the ISI Web site:skateisi.org

Event Location Event Dates Entry DeadlineSynchronized Skating Championships Taylor, MI April 1-3, 2005 February 1, 2005

Entry Fees: All Team Entries $20.00 per member and $45 per team

ISIA Education Foundation Donation enclosed $

Total Enclosed: $ ____________ Make check payable to ISI

OFFICE USE ONLY

Date Rec’d. ________Check # ________Amount ____________

Name Age on ISI #7/1/04

17

18

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20

21

22

23

24

Name Age on ISI #7/1/04

1

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ENTRY DEADLINE: There will be no refunds. Memberships must be cur-rent through event. Expired Membership renewals must accompany thisentry application.

Upon entering this competition, we hereby agree that any photographs orvideo tapes taken of our team by ISI or authorized party, may be usedexclusively for any purpose by the ISI or any other use authorized by ISI.

I declare that the information above is true and that all skaters have currentindividual membership with ISI, and I have notified all team members thatthey skate at their own risk, and hereby release ISI, the host facilities, andtheir officers, directors, officials and personnel from all liability.

Coach’s Signature Date

SYNCHRONIZED TEAM CHAMPIONSHIPS

Team Entry Form

American Express Visa MasterCard Discover

______________________________________ _____________ ________________________________________________________Card # Exp. Date Cardholder (please print)

_______________________________________________________ _________________________________________________________Authorized Signature Telephone Number & E-Mail Address (must be included)

Event information available at www.skateisi.orgSend entry and fee to:

Ice Skating Institute 17120 N. Dallas Pkwy, Ste. 140Dallas, TX 75248Phone: 972-735-8800 • FAX 972-735-8815

Please Print

Name of Team ISI Team Registration # Rink Representing

Coach’s Name

Coach’s Address (Street, City, State, Zip)

Coach’s Professional ISI# Coach’s Certification Level

Coach’s E-mail

Indicate any team member who has competed at or above the Novice level at any USFS National Championship within the last two years

Please list Crossover Skaters on separate sheet.

Synchronized Formation Compulsories

Synchronized Skating Compulsories

Synchronized Formation Team

Synchronized Skating Team

Synchronized Dance

We wish to enter: (IMPORTANT Use one (1) team entry form per team, per event. Please send team photo with entry.)

Age Category: (select one)

Junior Youth Team

Youth Team

Senior Youth Team

Teen Team

Adult Team

USFSUSFS

At Positive Coaching Alliance(PCA), a frequent topic of con-versation is the extent to which

“feedback is the breakfast of champi-ons.” Feedback, both positive and neg-ative — if it is seen as intended to helpa player improve — can fill “emotionaltanks.” But criticism, even the con-structive kind, can drain e-tanks. Andtoo much criticism over a period of timecan destroy an athlete’s love of skating.

Yet we all need criticism toimprove. Without hearing what we’redoing wrong, we’re never going to makethe kind of improvement that is possi-ble. We need to be able to give criticismto our athletes for the simple reasonthat they don’t know as much aboutthe sport as we do (in most cases!).

I once heard Bill Sweetenham, theAustralian swim coach, explain whyathletes and coaches need each other:“The swimmer feels the water. Thecoach sees the stroke,” he said. Thecoach has a different perspective thanthe athlete and is able to give her someinformation that she doesn’t have.

So, if we need to criticize ourskaters, but if criticism drains emotion-al tanks, what are we to do? PCA knowsthat the answer to this question is “Kid-Friendly Criticism.”

The challenge for a Double-GoalCoach™ is to give criticism that doesits job — leads to improvement. Toooften, athletes become defensive whensomeone criticizes them. They auto-matically begin to lay out in their headswhy the criticism isn’t fair rather thantrying to figure out how to use the crit-icism to get better.

So how can a coach give kid-friend-ly criticism?

A first step to mastering the art ofkid-friendly criticism is to considercriticism a gift. Let’s say you get theugliest pair of socks you’ve ever seenfrom a friend for your birthday. Youmight be disappointed because youreally wanted something else. You alsocan’t believe how clueless your friendis to give you such an awful gift. Youmight bristle when you open the pre-sent and make some less-than-gratefulcomment. (If so, this will probably bethe last gift you receive from this par-ticular friend.)

A better way to deal with gifts thatwe don’t like is to simply accept themgraciously, thank the giver and thenlater put them in the attic and never,ever wear them. This makes it muchmore likely that we will remain friendswith the gift giver. And, maybe, justmaybe we willfind at some latertime that weneed a pair ofoutrageously uglysocks as the per-fect complementto a Halloweencostume.

If we are ableto see criticism aswe would a giftof socks, then wecan simply thankthe giver, meta-phorically put thecriticism in ourpocket and takeit out later toconsider whetherit might be worththinking about.

I recognize that this is not usuallyeasy, especially if we already are tryingreally hard to do our best. But we cantake the corrosiveness out of criticismby saying out loud (regardless of whatwe are thinking), “Thank you for thatsuggestion. I will think about it.” Andthen, later, away from the hustle andbustle of daily struggles, we can con-sider the criticism to see if we think it’svalid, if it might benefit us to accept it.We can even ask someone whose judg-ment we trust, “What do you think ofthis criticism? Do you think it fits?” justas we might ask a friend, “Do you thinkthese socks look good on me?”

If we can see criticism as a gift, wecan teach our skaters to see it the sameway. We can say to them early in theseason: “I want you to be the best youcan be. That means that I will offer sug-gestions on how you can become a bet-ter skater on and off the ice. Sometimesthis may seem like I am criticizing you,but I encourage you to think about crit-icism as a gift. Don’t reject it rightaway. Think about what is said, andremember that your goal to become the

best skater and person you can be. Andthen, if you think it will help youimprove, use the criticism.”

And it works the other way also. Asa coach, I will learn things that canhelp my athletes perform better if I amopen to receiving gifts of criticism from

my skaters: “And I want to be open toreceiving criticism from you. If youhave ideas for how I can do a better jobof coaching you, I want you to talkwith me about your thoughts. I will tryto take your criticism as a gift, just as Iwant you to take my criticism of you.If you take the time to offer a criticism,it means that you care about the per-son you are giving it to.”

And if we can learn to offer andreceive criticism in the spirit of a gift,athletes are going to be much more like-ly to seriously think about it and con-sider it. And that means they are morelikely to apply the criticism to becom-ing a better athlete and person.

Jim Thompson is the founderand executive director ofPositive CoachingAlliance. Watch for “Kid-Friendly Criticism — Part2” in the next issue of ISIEDGE. To learn more aboutthe ISI-PCA Partnership, or to bring theadvantages of Double-Goal Coaching toyour community, visit PositiveCoach.orgor send e-mail to [email protected].

Kid-Friendly CriticismPart 1

by Jim Thompson

29ISI EDGE JANUARY/FEBRUARY 2005

Name **Age on ISI #7/1/05

1

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Event Location Event Dates Test Deadline Entry Deadline

World Team Championships Southern CA July 25-30, 2005 May 1, 2005 May 1, 2005

* * Applies to Synchronized Teams onlyPlease list Crossover Skaters on separate sheet.

Entry Fees:Team Entries $20.00 per member. Maximum $640 per team.Team Surprise Entries $10.00 per member

ISIA Education Foundation Donation enclosed $

Total Enclosed: $ ____________ Make check payable to ISI

OFFICE USE ONLY

Date Rec’d. ________Check # ________Amount ____________

Name **Age on ISI #7/1/05

13

14

15

16

17

18

19

20

21

22

23

24

ENTRY DEADLINE: There will be no refunds. Memberships must be cur-rent through event. Expired Membership renewals must accompany thisentry application.

Upon entering this competition, we hereby agree that any photographs orvideo tapes taken of our team by ISI or authorized party, may be usedexclusively for any purpose by the ISI or any other use authorized by ISI.

I declare that the information above is true and that all skaters have currentindividual membership with ISI, and I have notified all team members thatthey skate at their own risk, and hereby release ISI, the host facilities, andtheir officers, directors, officials and personnel from all liability.

Coach’s Signature Date

25th AnniversaryWORLD TEAM CHAMPIONSHIPS

Team Entry Form




Event information available at www.skateisi.org

Send entry and fee to:Ice Skating Institute 17120 N. Dallas Pkwy, Ste. 140Dallas, TX 75248Phone: 972-735-8800 • FAX 972-735-8815

Please Print

Name of Team ISI Team Registration # Home Rink

Coach’s Name

Coach’s Address (Street, City, State, Zip)

Coach’s Professional ISI# Coach’s Certification Level

Coach’s E-mail

Family Spotlight

Production Team

Pattern Team

Kaleidoskate Team

Team Compulsories:________Level*

Freestyle Synchro: ________Level**(indicate 1-10)

Synchronized Formation Compulsories

Synchronized Skating Compulsories

Synchronized Formation Team

Synchronized Skating Team

Synchronized Dance

We wish to enter: (IMPORTANT Use one (1) team entry form per team, per event. Please send team photo with entry.)

Team Surprise Low (Pre-Alpha-Delta)

Med (Freestyle 1-3)

Int (Freestyle 4-5)

High (Freestyle 6-10)

USFSUSFS

Indicate any team member who has competed at or above the Novice level at any USFS National Championship within the last two years

Age Category: (select one)

Junior Youth

Youth

Senior Youth

Teen

Adult

Jump & Spin 2-Person Teams Low (Pre-Alpha-Delta)

Med (Freestyle 1-3)

Int (Freestyle 4-5)

High (Freestyle 6-10)

Freestyle (1-10)

Freestyle 1-10 Program Footwork Interpretive Solo Compulsories Artistic

Spotlight (choose 1)

Character Dramatic Light Entertainment

Surprise

INDICATE LEVEL(1-10)

Event Location Event Dates Test Deadline Entry Deadline

World Team Championships Southern CA July 25-30, 2005 May 1, 2005 May 1, 2005

25th AnniversaryWORLD TEAM CHAMPIONSHIPS

Individual Entry Form

Pre-Alpha – Delta

Pre-Alpha - Delta Program

Stroking

Spotlight (choose 1)

Character Dramatic Light Entertainment

Surprise

INDICATE LEVELPre-Alpha – Delta

Special Skater (1-10)(Check if applicable)

Solo Dance (1-10)


INDIVIDUAL EVENTS

MALE FEMALE

Last Name First Name ISI Member # Exp. Date*

Address Birthdate Age on 1st day of event

City State/Province Zip USFS Test Level

Phone # Country Home Rink

E-mail address

Registration Fees are non-refundable ISI reserves the right to limit the number of entrieswithout notice. I skate at this competition at my own risk and hereby release ISI, the host facility(ies), and their officers,directors, officials and personnel from all liability. I declare that the home rink listed above is the truerink/club/school that I wish to represent.Upon entering this competition, I hereby agree that any photographs or video tapes taken of me, by ISIor any authorized party, may be used exclusively for any purpose by the ISI or any other use authorizedby the ISI.

Skater Signature Date

Parent/Guardian (if applicable) Date

I declare that the information above is true, that this skater’s test(s) is/are registered, that the skater is acurrent individual member of the ISI, and is skating in the proper categories and levels, and that the homerink listed above is correct.

Instructor Signature Date

Instructor Professional ISI# Exp. Date Certification Level

E-mail

Fees and Payment (all amounts are US $) First Event $65.00

Each Additional $20.00

Family Entry $108.00

Surprise Events $10.00

(Covers all family members’ first entry; each additional entry $20.00 per person/ per event.)

ISIA Education Foundation Donation enclosed $__________

Membership fee enclosed $10.00 Domestic(for new/expired members to ISI) $15.00 Foreign

Total enclosed $ _______________ make check payable to ISI

NOTES: *Memberships must be current through the event. Membership renewals may

accompany this entry form. All test and memberships must be registered with the

ISI Headquarters.

Any changes to this original entry form will result in a ChangeFee of $25.00 per change/per skater.

ENTRY FEES DOUBLED

AFTER ENTRY DEADLINE!

Send entry and fee to:Ice Skating Institute 17120 N. Dallas Pkwy, Ste. 140Dallas, TX 75248Phone: 972-735-8800 • FAX 972-735-8815




Event information available atwww.skateisi.org

PARTNER ENTRIES Sim Mix

Are you an active USFS member who has competed at or above the Novice levelat any USFS National Championship within the last two years?

YES_________ NO__________

ISI Use:Check # ____________Amount ____________Date Received__________

Couple Level _____

Dance Level _____

Pair Level _____

Free Dance (1-10) Level _____

Couple Spotlight Low

(Both Skaters Pre-Alpha-FS3)

Choose one:

Char. Dram. Lt. Enter.

Couple Spotlight High

(Either Skater FS4-FS10)

Choose one: Char. Dram. Lt. Enter.

Partner Name

Partner ISI#

Partner age as of event

Figures (1-10)

Figures

Creative Figures

Free Figures



Minnesota Ice Arena Managers Association

(MIAMA)by Tom Moriarty, President

I recently accepted theMIAMA president’s posi-tion, succeeding DeanMulso. Some back-ground: For nearly fouryears, I have served asthe arena operationssupervisor for theparks/recreation department in Ramsey

County, Minnesota. Ramsey Countymanages 11 sheets of ice in 10 facilities.The majority of our arenas operate sea-sonally, October through March. Twoof our facilities are year-round, withone dedicated to a 10-year contractwith the St. Paul Figure Skating Clubfor more than 3,000 hours of ice eachyear. We rent more than 13,000 hoursof ice each year.

Most of our arenas throughoutMinnesota are now in operation for theupcoming slate of high school games,associations’ use for practice andgames, clubs and skating lessons, andpleasure skating for the general public.

In preparation for the season,MIAMA members have attended eitherour fall conference or district meetingsto keep abreast of the latest news con-cerning our industry.

We have accepted the offer toappoint an ISI board member, and RussRose of Buffalo Civic Center is theMIAMA representative. Russ recentlyattended the annual ISI board meetingin Dallas and enjoyed the opportunityto meet others in the skating industry,including regional members of otherarenas throughout the country.

Dean Mulso has been elected

MIAMA’s administrative assistant/trea-surer, succeeding Al Payne of the Rich-field Ice Arena. While we are in a tran-sition period, we have established anew office phone number — (651)458-5190 — and e-mail address —[email protected]. Dean plansto use e-mail and the Internet moreextensively to provide information toour members and to those interested inour organization.

The MIAMA board will meet inearly February to finalize our springmeeting site in northern Minnesota.Our members and vendors look for-ward to the camaraderie and thechance to visit and share ideas andexperiences. We will be looking formembers to submit their arena for thePadgett Award, given to an arena forexceptional service, innovation anddedication to our industry. The Padgettwill be awarded at the spring workshop.

At our October meeting, the follow-ing committee chairs were assigned:spring workshop, Russ Rose and DoreenGalloway; fall conference, Doug Brady;board nominations and elections, PeteCarlson; and education program, RussRose and Walt Bruley. Other board mem-bers will assist the committee chairs.

Tom Moriarty


Mid-Atlantic ArenaManagers Association

(MAMA)by Trudy Ivory, Co-director

Fourteen ice facilities were representedat our October MAMAmeeting in ShakerHeights, Ohio. Thismeeting was a com-bined ISI District 7/MAMA joint venture,featuring Dr. JackVivian, director of theIce Arena Institute of Management.

Dr. Vivian gave an abbreviatedworkshop on what it takes to be a man-ager. Most of us in this industry do notstop to think what those qualities real-ly are. We are usually too busy takingon several roles in our workday to stopand think what we should be doing.This presentation offered a perfect timeto stop, listen and remember.

He explained the functions ofmanagement by breaking down theareas into planning, organizing,staffing, directing, motivating andevaluating. Some of the components

going into those functions areunderstanding your market, sched-uling of employees to fit an eventand being aware of cash accountingand your inventory. Risk manage-ment was also discussed. This area isa very important part of managingyour ice arena in relationship to lia-bility. Accidents can always happen,but they should not happen due tolack of preparation.

At the conclusion of Dr. Vivian’spresentation we had a short roundtablediscussion and then enjoyed lunch pro-vided by our host, Bill Murray.

I have my own theory that manag-ing is anticipating. Anticipate whatyour customer needs and give it tothem before they ask. The same holdstrue for most situations that come yourway. By anticipating the needs of a sit-uation, you will be better prepared tohandle it.

Our next meeting will be Jan. 24,weather permitting. The location hasnot been chosen at this time but myhope is to visit a facility that ourMAMA members have not yet visited.Please contact me by e-mail if you arewilling: [email protected].

North East Ice SkatingManagers Association

(NEISMA)by Tom Morton, President

The NEISMA board ofdirectors met on Oct.13 at the University ofRhode Island. All boardmembers were present.

NEISMA’s annualsurvey of its ice rinkmembership is being cir-culated. Director GaryProkraka is the NEISMA chair incharge of the survey. A synopsis ofsome of the salient points will beshared in future reports.

Director Jeff Rubin, chair of theNEISMA 2005 Spring Conference, hasreported that the event has been set forMarch 24-25 at the Crown Plaza inWorcester, Mass. Watch for details inour Rink Rat publication.

NEISMA’s recent one-day regionalseminar in Rhode Island, chaired byArthur Ales, had an excellent turnout.Topics included utility cost savings, air-quality matters, personnel retention

Trudy IvoryTom Morton



and emergency evacuation plans. Director Donna Doyle has been

designated as the NEISMA chair to han-dle ice rink manager recognitions andalso to center-stage women in the icerink industry. As the manager of theCharles Moore Ice Rink in Orleans,Mass., Donna brings a woman’s per-spective into ice rink matters. Yes, shecan operate a resurfacer as well assharpen skates.

Director Deane Pomeroy, NEISMA’s“Golf Man of the Year,” reports that heis getting ready to take on all chal-lengers at NEISMA’s next scheduled golftournament. Snow, rain or shine — hewill be ready.

Michigan ArenaManagers Association

(MAMA)by Geoff Bennetts, President

The Michigan ArenaManagers Associationheld its fall meetingon Oct. 26 at the Tay-lor Sportsplex in Tay-lor, Mich. The meet-ing was well attended,with 27 facilities rep-resented and fourspeakers on the agenda.

Dawna Hawkins, director ofhuman resources for JRV Management,gave a brief presentation on precau-tionary measures that can be taken toavoid the flu during the winter season.With the shortage of vaccinations thisyear and everyone working in a serviceindustry, this was a very relevant topicto our members.

Leonard MacEachern of Westing-house Industrial Lighting Solutions pre-sented a lighting alternative to the pop-ular metal halide bulbs. His fixtures aredesigned to burn at a lower tempera-ture and reduce your overall electricbill.

Karl Christen of iceonsale.comgave a slide presentation on his onlineice bartering system. His Web site is setup to buy, sell or trade ice time betweencoaches and arenas, similar to ebay. Thesite also offers a free bulletin board forposting ice times.

Greg Zivov of Electric Choice gavean update on energy deregulation andcost savings. Many new laws and regu-

lations are affecting arenas and utilitycosts, and Greg offered the group sug-gestions on how to control these issues.

The Michigan Arena ManagersAssociation will reconvene for a wintermeeting in mid-January.

Wisconsin Ice ArenaManagement Association

(WIAMA)by Don Chilson,

Second Vice President

The WIAMA Spring Conference agendahas been set for April 20-22. This year’sconference topics will include round-table discussions, refrigeration andworking with volunteers. ISI will pre-sent an in-depth look into utility costreduction, and Andy Deyo of H/DSports Management LLC will sharesome proven customer-service tech-niques. The conference will kick off onWednesday with our annual golf out-ing and dinner.

WIAMA’s Web site is up and run-ning, at WIAMA.com. There you canfind job openings, advertisements, andvendor and arena information.

To register for the conference or getmore information about WIAMA, pleasecontact Nancy Hacker, (920) 731-9731,or check us out on the Web.

Metropolitan Ice RinkManagers Association(MIRMA) ISI District 3by Judith P. Sniffen, President

The MIRMA annualfall meeting andtradeshow were heldOct. 26 at The Rinx inHauppauge, N.Y.

The day startedwith breakfast provid-ed by Coastintelligen.A short business meeting was followedby several informative presentationsand a tour of the newly installed co-generation plant at The Rinx. Presenta-tion topics included: new ways to saveenergy, Keyspan Energy; power-genera-tion systems, Coastintelligen; an ice

demonstration of the installation anduse of the revolutionary double-sidedblade, 32 Degrees; and the new Ulti-mate vinyl lines, goal creases and in-icelogos, Becker Arena Products.

Lisa Fedick announced that theISI District 3 competition will be heldApril 9-10 at Floyd Hall Arena in LittleFalls, N.J.

Lunch was served, compliments ofKeyspan, and the tradeshow opened at12:30. Vendors exhibiting at thetradeshow included: ISI, Becker ArenaProducts, Rice Specialty Insurance,IntellEnergy, Phazer Inc., The Richard-son Group, J&C Ice Technologies,Industrial Refrigeration, Munters Dehu-midification/Accuspec, Cimco LewisRefrigeration, Atlantic Rubber Co.,Frontline Solutions/Venue 1, Bergo Jan-itorial Supplies, Jet Ice, Hallam Engi-neering & Construction, Bergo Janitor-ial Supplies, Rink Magazine, LSK Enter-prises, Energie Innovation Inc.,Coastintelligen, Keyspan Energy Deliv-ery, Icecat, Dodge/Regupol, Nora Floor-ing and the Zamboni Co.

Thank you all for making this avery successful day.


Geoff Bennetts

Judy Sniffen

Certificate ofArena Executive

Diversity andFacility Law Classes

March 19-20Marlborough, Mass.

FeaturingMarsha Hardeman

Director of Business and Management

University of Phoenix

For more information,call ISI at (972) 735-8800or visit www.skateisi.org

SPECIALTY COVERAGES FOR ALL YOUR INSURANCE NEEDS

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RISKY BUSINESS?NOT IF YOU’RE WITH THE RIGHT PARTNER.

How experienced is the agency that handles your insurance? Do they actively help loweryour risk of injury and potential claims? Help keep premium costs down? There are lots of changes

taking place in the insurance industry. Unless you’re careful, the partner you thought you had,may not be there when you need them most.

Give us a call. Or send an email to [email protected]. We’d be happy to answeryour questions and share the knowledge we’ve gained from years of focusing on what

matters most—keeping skaters and the rinks they skate in safe.


Figure Skating CoachGrowing figure skating program inSouth Florida. Must have excellentcommunication skills and experiencein USFS/ISI programs from beginnerto high-level competitive figure skat-ing. PSA ratings are a plus! Sendrésumé and references to Kendall IceArena Skating School Director KentJohnson at [email protected].

Executive DirectorRobert Morris University seeks exec-utive director of its Island SportsCenter. Visit our Web site atwww.rmu.edu for informationregarding this and other employmentopportunities. Qualified candidatesshould e-mail letter of interest andrésumé to [email protected] mail to Robert Morris University,6001 University Blvd., MoonTownship, PA 15108 EOE

Figure Skating InstructorAll candidates must be experienced inISI and USFS, and must be willing toteach all ages and abilities. Enthusiastic,hardworking team players must possessexcellent customer/student communica-tion skills and be professional.Continuous new clientele for successfulinstructor to develop. Contact RandyBranca at (713) 621-1500 [email protected].

NEW ARENA POSITIONSNew arena complex opening inCollege Station, Texas, now acceptingrésumés for the following positions.Experience a plus. Contact Dale Elder,(979) 693-3900 or visit http://bcs-icerink.ahraiding.org.

Operations ManagerResponsibilities: day-to-day operations,maintenance/cleanliness of facility,scheduling and budgeting. Candidatemust be energetic and have exception-al administrative/scheduling capabili-

ties and excellent customer, employeerelations and communication skills.

Pro Shop ManagerResponsibilities: inventory control, pur-chasing, day-to-day retail operations,scheduling and budgeting. Candidatemust be energetic and have exception-al administrative/scheduling capabili-ties, computer/software knowledge,excellent customer/employee relationsand communication skills.

Hockey DirectorCandidate must be energetic and ateam leader, with organizationalskills and professional customer rela-tions/communication skills. Newclientele for the successful candidateto develop hockey programs.

Figure Skating DirectorCandidate must be energetic and ateam leader, with organizationalskills and professional customerrelations/communication skills. Newclientele for the successful candidate todevelop through our skating programs.

Hockey InstructorsCandidates must be enthusiastic,hardworking, team players, possessexcellent customer/student commu-nication skills and be professional.New clientele for successful candi-date to develop.

Figure Skating InstructorsCandidates must be enthusiastic,hardworking team players, possessexcellent customer/student commu-nication skills and be professional.New clientele for successful candi-date to develop.

CLASSIFIED ADVERTISING

Free ClassifiedAdvertising

for ISI Members!

ISI facility and professionalmembers are entitled to FREEclassified listings (excludingretail products and services) upto 50 words. Call Carol Jacksonat (972) 735-8800, fax to (972)735-8815 or send e-mail [email protected]. Thedeadline for the next issue ofthe EDGE is Jan. 15.

SKATING SCHOOLPOSITIONS

Aliso Viejo and Yorba Linda Ice Palacein Southern California seek to fill thefollowing positions. Established skat-ing school with large clientele base.Utilizes ISI and USFS skills. ContactGlenn Bushway at (949) 643-9648Ext. 14 or [email protected].

Skating School DirectorMaintain existing programs and createnew and higher levels. Administrationof coaches and train new coaches. Co-host 2005 ISI Worlds. Experience aplus. Phase-in director a consideration.Will pay relocation costs.

Skating School InstructorClientele base in need of experiencedinstructors and new instructors forgrowing school. Co-host upcoming2005 ISI Worlds. Salary until clientelebase established.

Zamboni For Sale1972 Zamboni model HDB iceresurfacer. VW engine, catalyticconverter, good tires, well main-tained. $4,500. Contact Barb Giblinat (630) 682-4480 or e-mail:[email protected].


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In keeping with our longstanding NewYear’s tradition, we are hitting theground running in 2005.

We ended 2004 with a new hock-ey skating program. Our new SpecialSkater program is complete, and thenew hockey skills manual and badgesare ready for delivery. Within the nextfew months, watch for:• A new group skating manual• A pre-packaged learn-to-skate pro-

gram, complete with enrollmentforms, curriculum, flyers, advertisingand an array of rewards for the skaters

• Conference information for LasVegas in May. Get the most up todate information on our Web site(skateisi.org).

• Annual ISI national and interna-tional events- Winter Classic in Dallas- Synchronized Classic in

Taylor, Mich.- World Team Championships

in southern California- Adult Championships in

Las Vegas

It’s hard for me to believe thatthe iAIM schools are already in theirfifth year. These schools are anincredible source of information andeducation for arena managers, opera-tors and programmers. More than250 individuals have completed the30 hours of classroom work to

achieve certification in these threefields. Last year we rolled out theonline program, making this educa-tional opportunity available to every-one. This new year plans to be a busyone for iAIM, with several deliverysystems planned. Watch the Web sitefor all of the latest offerings.

Many of you have had questionsabout the latest Joint Statement ofCooperation between ISI, PSA andUSFS. Please note the new show andcompetition endorsement forms onthe ISI Web site. If you have skatersin your show or competition whohave skated at U.S. Nationals at theNovice level or above, you arerequired to submit their names to theISI office and we will submit them toUSFS. The system has been movingsmoothly. The following skaters doNOT need approval from USFS:• Adult skaters• Synchronized skaters entering an

individual event

Good luck in this new year, and pleaselet us know if we can be of assistanceto you.

ANDANOTHER THING...by Patti FeeneyISI Managing Director, Member Programs & Services

It’s scholarship application time!Deadline: March 1, 2005

The ISIA Education Foundation has awarded more than $200,000 in

scholarship funds since its inception in 1989. As a skating instructor

or ice arena manager, you play an important role in publicizing

the Foundation’s efforts and supporting your applicants.

Scholarship application and criteria are availableon the ISI Web site: www.skateisi.org.

• Watchfor thenew freeFoundation schol-arship brochure andmake it available to yourskaters who are between the agesof 12 and 16. Hand it out, mail it withyour registration forms, display it in your facilityand mention it in your newsletters.

• Assist your skaters with the application process.

• Remind your high school seniors that the application deadline is March 1.

• Write an evaluation or letter of recommendation, if asked.

• Help skaters document their service hours.

HeatherAseltine,

2002Scholarship

Recipient

sales office: 800 441 6645 email: [email protected] website: www.mondousa.com

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