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Advanced Insight in your SAP Systems with the DBA Cockpit SAP on z Systems Development October 2015 Customer Petra Bührer (IBM) Julia Konstantinova (SAP SE)

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Page 1: 2015 SAP SE or an SAP affiliate company. All rights reserved

Advanced Insight in your SAP Systems

with the DBA CockpitSAP on z Systems Development

October 2015Customer

Petra Bührer

(IBM)

Julia Konstantinova

(SAP SE)

Page 2: 2015 SAP SE or an SAP affiliate company. All rights reserved

DBA Cockpit Improvements / Enhancements

…provided in recent years

SAP Note xxxxxxx

>7.00 Refers to the SAP NetWeaver Basis Release

Refers to DB2 Version (e.g. monitor supports DB2 10 and higher)

Refers to the SAP Note xxxxxxx which contains further information

IBM DB2 Analytics Accelerator will be referred to as DB2 Accelerator

Customer

Page 3: 2015 SAP SE or an SAP affiliate company. All rights reserved

© 2015 SAP SE or an SAP affiliate company. All rights reserved. 3Customer

DBA Cockpit Improvements / Enhancements

New / Redesigned

Improved / Enhanced

Page 4: 2015 SAP SE or an SAP affiliate company. All rights reserved

© 2015 SAP SE or an SAP affiliate company. All rights reserved. 4Customer

Component Check

Platform relevant components

installed are listed

In order to display information on

Kernel components an RFC connection

has to be maintained

L

via RFC

Landscape ToolsSAP Note 1535645

>7.00

Page 5: 2015 SAP SE or an SAP affiliate company. All rights reserved

© 2015 SAP SE or an SAP affiliate company. All rights reserved. 5Customer

Parameter Check

Comparison against SAP

Note

Number of and Maximum

deviations are listed

Possibility to navigate to

the detailed Installation

Parameter Check

Landscape ToolsSAP Note 1686871

>7.00

Page 6: 2015 SAP SE or an SAP affiliate company. All rights reserved

© 2015 SAP SE or an SAP affiliate company. All rights reserved. 6Customer

Database Performance WarehousePerformance Warehouse Reporting

History of platform specific

database metrics in SAP

Solution Manager BW

Visualization / analysis by

customizable BW based reports

Page 7: 2015 SAP SE or an SAP affiliate company. All rights reserved

© 2015 SAP SE or an SAP affiliate company. All rights reserved. 7Customer

DBA Cockpit vs. Solution Manager

Metrics Provider and In-Depth Analysis Tool

DBA Cockpit remote database monitoring infrastructure

is used to collect and / or extract the data from the

remote databases

DBA Cockpit is the tool for in-depth problem analysis

(lock-waits, EXPLAIN, DB objects) and for carrying out

administrative tasks

DBA

Cockpit

LMDB

EF

WK

(P

ull

/ P

ush

) ACE

BW

MEA

Status

Alerting

DB Analysis

DB PFW

Changes

Exceptions

Reporting

Page 8: 2015 SAP SE or an SAP affiliate company. All rights reserved

© 2015 SAP SE or an SAP affiliate company. All rights reserved. 8Customer

Real & Virtual Storage Monitoring (IFCID 225)

Improved Navigation

New “Storage” folder within the

Performance Section starting with DB2 10

(removed from Subsystem Activity drop

down)

SAP Note 1742815 / 1856935

>7.00

Page 9: 2015 SAP SE or an SAP affiliate company. All rights reserved

© 2015 SAP SE or an SAP affiliate company. All rights reserved. 9Customer

Workfile Monitoring

Increased Relevance due to

Unification of DGTTs and Workfiles (DB2 9)

Introduction of RID list overflow (DB2 10)

Provided information

Number and size of in-memory work files

Temporary storage used (4K and 32K)

Overflow events

Alert thresholds (DB2 11 only)

DGTT information (DB2 11 only)

SAP Note 1856935

>7.00

9Customer

Page 10: 2015 SAP SE or an SAP affiliate company. All rights reserved

© 2015 SAP SE or an SAP affiliate company. All rights reserved. 10Customer

EDM Pool is a new action within

PerformanceStorage:

Another action, which is moved out of the

Subsystem Activity dropdown box

Counters are grouped into sections

Enhanced with additional counters

EDM Pool SAP Note 2050608 / 2172853

>7.00

Page 11: 2015 SAP SE or an SAP affiliate company. All rights reserved

© 2015 SAP SE or an SAP affiliate company. All rights reserved. 11Customer

New Start Panel

DB2 Subsystem Summary providing

a high-level System Overview

Information is divided into 5 sections:

DB2 Resources

Hardware Resources

Global Times

DB Alerts

Top 5 SQL Statements

Helpful for unexperienced users as well!

SAP Note 1896293

>7.00

Page 12: 2015 SAP SE or an SAP affiliate company. All rights reserved

© 2015 SAP SE or an SAP affiliate company. All rights reserved. 12Customer

J2EE AccountingRetrieval of JDBC Client Information similar to ABAP

Long-lasting NetWeaver requirement to provide workload characteristics to the DB interface layer

Additional information now available:

SAP NW 7.02 / 7.03 (Java 1.4)

CLIENT_ACCTNG Java Thread Name

SAP NW 7.30 / 7.31 (SAP JVM 6.0)

CLIENT_USERID J2EE End User

CLIENT_ACCTNG Java Thread Name + Thread ID+Pid+Hostname (similar to ABAP)

CLIENT_APPLNAME J2EE Application

CLIENT_USERID J2EE End User

SAP NW 7.10 / 7.11 on request

Limited to Information available with Java 1.4

Useful for

WLM policies

Monitoring (Thread Activity, Timeouts, Deadlocks …)

SAP Note 1824248

>7.00

Page 13: 2015 SAP SE or an SAP affiliate company. All rights reserved

© 2015 SAP SE or an SAP affiliate company. All rights reserved. 13Customer

J2EE AccountingWhere to find the Information

SAPGUI (Thread Activity)

-DIS THD(*)

SAP Note 1824248

>7.00

Page 14: 2015 SAP SE or an SAP affiliate company. All rights reserved

© 2015 SAP SE or an SAP affiliate company. All rights reserved. 14Customer

Statement Cache

New filter options

Rearranged, more

meaningful order of

columns in the overview

table

New summary detail tab

SAP Note 1294837 / 1505345 / 1585160

>7.00

Page 15: 2015 SAP SE or an SAP affiliate company. All rights reserved

© 2015 SAP SE or an SAP affiliate company. All rights reserved. 15Customer

Accelerator System Statistics History (Q8ST)SAP Note 2159745

Page 16: 2015 SAP SE or an SAP affiliate company. All rights reserved

© 2015 SAP SE or an SAP affiliate company. All rights reserved. 16Customer

Accelerator System Statistics (Current) SnapshotSAP Note 2159745

Page 17: 2015 SAP SE or an SAP affiliate company. All rights reserved

© 2015 SAP SE or an SAP affiliate company. All rights reserved. 17Customer

Global Times

Based on new IFCID 369

Available for DB2 10 with UK81047

Aggregated by DB2

No sampling holes

Hierarchical snapshot display

Customizable history

Alert Router

Starts trace

Collects snapshots and calculates deltas

Writes snapshot into database table

Configurable interval

Consumed while executing in DB2

SAP Note 1738180 / 1864511

>7.00

Page 18: 2015 SAP SE or an SAP affiliate company. All rights reserved

© 2015 SAP SE or an SAP affiliate company. All rights reserved. 18Customer

Installation Parameters

Unified display and Check of DB2 Installation Parameters (ZPARMS)

Automatic download of SAP recommendations via SAP note

Customer view

Possibility to define

own check values

ADMIN_INFO_SYSPARM

SAP Note 1366678 / 1686871

DB2 9 - 1473986

DB2 10 - 1476146

DB2 11 - 1863848 /1863849

>7.00

>7.02

Page 19: 2015 SAP SE or an SAP affiliate company. All rights reserved

© 2015 SAP SE or an SAP affiliate company. All rights reserved. 19Customer

Groupbufferpools, BufferpoolsSAP Note 1366678

>7.00

Page 20: 2015 SAP SE or an SAP affiliate company. All rights reserved

© 2015 SAP SE or an SAP affiliate company. All rights reserved. 20Customer

Goal: Detect general network problems

Available with DB2 Connect 9.7 FP3a

->formerly only Fat Client

Approach

DBSL collects at commit time

Aggregation of 5 minute

intervals per work process

Metrics

Server time

Total round trip elapsed time

(network send/receive time + database processing time)

Number of bytes sent to/received from the database server

Number of DRDA* round trips

Appl.

Server 1

DB-

Server

Appl.

Server 2

Appl.

Server 3Client3

Client2

Client1

05:

10:

15:

COMMIT

DBSL

DBSL

DBSL

COMMIT

COMMIT

NE

TW

OR

K

DB2 Network StatisticsSAP Note 1508357

>7.00

Page 21: 2015 SAP SE or an SAP affiliate company. All rights reserved

© 2015 SAP SE or an SAP affiliate company. All rights reserved. 21Customer

DB2 Network StatisticsSAP Note 1508357

>7.00

Page 22: 2015 SAP SE or an SAP affiliate company. All rights reserved

© 2015 SAP SE or an SAP affiliate company. All rights reserved. 22Customer

Mechanism / Sample setup with the Exploitation

of the OMEGAMON DB2 Performance Database

Accounting Data is periodically collected and stored in DB2

tables

Daily Load

Batch CRD

In order to provide a generic solution a DB2 VIEW has been

defined that can be implemented by the respective vendor

DBA Cockpit selects the data through that view in order to

display the relevant information seamlessly in the DBA

Cockpit

OMEGAMON DB2 V520 APAR PI23326

SAP Note 1995032

>7.00

Page 23: 2015 SAP SE or an SAP affiliate company. All rights reserved

© 2015 SAP SE or an SAP affiliate company. All rights reserved. 23Customer

DB2 Accounting Data Overview

Possibility to filter by

Time Range

Enduser

Transaction

Program

Possibility to directly navigate

to the Extended Insight Analysis

Dashboard!

SCN Article “Leveraging DB2 for

z/OS Accounting Data within the

SAP DBA Cockpit”

>7.00

Page 24: 2015 SAP SE or an SAP affiliate company. All rights reserved

© 2015 SAP SE or an SAP affiliate company. All rights reserved. 24Customer

DB2 Accounting Data Details

First Detail Panel providing a structured

display of all the different counters

Enhanced with an overview providing

information on the time distribution

Extensible to pull in more detailed

information at a later stage

(BP data, package data, ...)

>7.00

Page 25: 2015 SAP SE or an SAP affiliate company. All rights reserved

© 2015 SAP SE or an SAP affiliate company. All rights reserved. 25Customer

Display object size, object growth

and object definition

Alerts for objects approaching

DB2 limits

KPIs for fastest growing and

largest objects

Data collection via Alert Router

Remote monitoring now

supported

Space (DB02) SAP Note 1265717

>7.02

Page 26: 2015 SAP SE or an SAP affiliate company. All rights reserved

© 2015 SAP SE or an SAP affiliate company. All rights reserved. 26Customer

SMS Data in DB02

New tab has been added to the DB02

Overview: ‘Disk Space‘

Information is received via Stoproc

ADMIN_INFO_SMS (DB2 10)

New alert icon in the status section, and

as well alerting within SolutionManager

Two views are provided

– History for the DSN$DDFD6M0$DB and

DSN$DDFD6M0$LG Copypools

– Current Snapshot with the possibility to

filter for specific Copy Pools, Stogroups

and Volumes

SAP Note 1883986

>7.02

Customer

Page 27: 2015 SAP SE or an SAP affiliate company. All rights reserved

© 2015 SAP SE or an SAP affiliate company. All rights reserved. 27Customer

Exploit information generated

by Data Studio (with PTF6)

Data Distribution within the DB2 Accelerator

in order to detect Skew SAP Note 2174647

Page 28: 2015 SAP SE or an SAP affiliate company. All rights reserved

© 2015 SAP SE or an SAP affiliate company. All rights reserved. 28Customer

Combined view for system level

(BACKUP SYSTEM) and object level

(COPY) backups

Filter for ”objects without backups“

Display object level backup

recommendations and backup

history

Backup MonitorSAP Note 1417621 / 1871142

>7.00

>7.02

Page 29: 2015 SAP SE or an SAP affiliate company. All rights reserved

© 2015 SAP SE or an SAP affiliate company. All rights reserved. 29Customer

Long LRSNs and Improved Backup System Support

10 Byte LRSN support in Backup

Monitor

Information about physical copy status

in BACKUP SYSTEM history taken

from HSM via new DB2 SP

ADMIN_COMMAND_MVS

SAP Note 1871142

>7.00

Page 30: 2015 SAP SE or an SAP affiliate company. All rights reserved

© 2015 SAP SE or an SAP affiliate company. All rights reserved. 30Customer

Failover Configuration Tool

Assists in the migration of a failover

configuration environment

Supports

connect.ini

db2dsdriver.cfg

config.xml

SCN Article “Setup of New DB2 Data-Sharing

Failover Solution with the SAP Failover

Configuration Tool”

SAP Note 1522391

>7.00

Page 31: 2015 SAP SE or an SAP affiliate company. All rights reserved

© 2015 SAP SE or an SAP affiliate company. All rights reserved. 31Customer

Sysplex Monitor ConfigurationSAP Note 1236078

>7.00

Page 32: 2015 SAP SE or an SAP affiliate company. All rights reserved

© 2015 SAP SE or an SAP affiliate company. All rights reserved. 32Customer

DB2 Accounting Data Configuration

Possibility to configure

a connection to the PDB (which can be

located in a different subsystem)

the parameters to launch the Extended

Insight Analysis Dashboard from within

the DBA Cockpit

SAP Note 1995032

>7.00

Page 33: 2015 SAP SE or an SAP affiliate company. All rights reserved

© 2015 SAP SE or an SAP affiliate company. All rights reserved. 33Customer

Possibility to

import the collector settings

of the remote system

display the active DB2

Traces within this action

directly start the necessary

DB2 Traces from the ABAP

system within this action

SAP Collector SettingsSAP Note 1736433

>7.00

Page 34: 2015 SAP SE or an SAP affiliate company. All rights reserved

© 2015 SAP SE or an SAP affiliate company. All rights reserved. 34Customer

SAP Collector Profile

Possibility to configure and monitor your

data collection settings

Enable e.g. Space Collection

Define Collections Intervals and

Retention Times

SAP Note 1377823 / 1736433>7.00

>7.02

Page 35: 2015 SAP SE or an SAP affiliate company. All rights reserved

© 2015 SAP SE or an SAP affiliate company. All rights reserved. 35Customer

Exception Handling

for Recommendations

COPY, RUNSTATS, REORG

Tablespaces and Indexes

improved with exclude list

management features:

“Selection Criteria” displays the result

set and the number of objects to be

processed

”Excluded“ column offers an option to

exclude multiple objects at one time

”Edit Exception“ provides maintenance

options for the exclusion list

SAP Note 2018195

>7.00

Page 36: 2015 SAP SE or an SAP affiliate company. All rights reserved

© 2015 SAP SE or an SAP affiliate company. All rights reserved. 36Customer

Exception Handling for Table, Indexes & Tablespaces

Exclusion handling features

embedded into the detail screens of

”Tables“, “Indexes“ and

“Tablespaces“ (within DB02) as well

Now it is possible to maintain

exclusions for any monitored object

>7.00

Page 37: 2015 SAP SE or an SAP affiliate company. All rights reserved

© 2015 SAP SE or an SAP affiliate company. All rights reserved. 37Customer

Job LogAllowed REORG +

Conversion?

Contains LOBs /

VARCHAR(1)?

Technical

Restrictions?

Select conversion type:

- „Inline LOB“ (V10+)

- „Fixed Length“ (7.31/7.03)

Start: immediately or time, interval

(optional)

Optional: Adjust amount of objects

Optional: Specify object name(s)

using wild cards

Conversion ToolUpdate Recommendations Job SAP Note 1529521

>7.00

Page 38: 2015 SAP SE or an SAP affiliate company. All rights reserved

© 2015 SAP SE or an SAP affiliate company. All rights reserved. 38Customer

Conversion ToolConversion Viewer SAP Note 1529521

>7.00

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© 2015 SAP SE or an SAP affiliate company. All rights reserved. 39Customer

Execute Recommendations

Runs collateral conversions if there are any

(e.g. Page Size, Space Type, Row Format)

Performs main conversion (e.g. Inline LOB)

Conducts REORGs, multiple times if needed

Empties recommendation table

(DB2CONVTOOL)

Job Log

Page

SizeInline

LOB

Fixed Length

REORG

or

Conversion ToolExecute Recommendations Job SAP Note 1529521

>7.00

Page 40: 2015 SAP SE or an SAP affiliate company. All rights reserved

© 2015 SAP SE or an SAP affiliate company. All rights reserved. 40Customer

Conversion Tool

Offers new conversion types:

BRF RRF Format Conversion

(DB2 9)

6 to 10 Byte RBA/LRSN Conversion

(DB2 11)

SCN Article “User Guide for SAP DB2

Conversion Tool”

SAP Note 1936517

>7.00

40Customer

Page 41: 2015 SAP SE or an SAP affiliate company. All rights reserved

© 2015 SAP SE or an SAP affiliate company. All rights reserved. 41Customer

DBA Log

Redesigned and improved with

new filter options:

Time Frame Filter: Offers time

granularity units

Job Action Filter: Search for specific

DB2 actions is now easier and user-

friendly

All actions are displayed without

manual configuration!

SAP Note 1886396

>7.00

Page 42: 2015 SAP SE or an SAP affiliate company. All rights reserved

© 2015 SAP SE or an SAP affiliate company. All rights reserved. 42Customer

Improved navigation

Improved TSO Password handling

and verification

‘Update now’ for utility skeletons

Job ProfileSAP Note 1492955

>7.00

Page 43: 2015 SAP SE or an SAP affiliate company. All rights reserved

© 2015 SAP SE or an SAP affiliate company. All rights reserved. 43Customer

JOB ControlSAP Note 1516735

>7.00

Page 44: 2015 SAP SE or an SAP affiliate company. All rights reserved

© 2015 SAP SE or an SAP affiliate company. All rights reserved. 44Customer

Viewer for DB2 Table Profiles

Displays the content of SYSIBM.SYSTABLES_PROFILES

Automatically inserted

by DB13 RUNSTATS

SAP Note 1845600

>7.00

Page 45: 2015 SAP SE or an SAP affiliate company. All rights reserved

© 2015 SAP SE or an SAP affiliate company. All rights reserved. 45Customer

DB2 Utility Status

Possibility to

View the actual status

Terminate specific utilities

SAP Note 2172650

>7.00

Page 46: 2015 SAP SE or an SAP affiliate company. All rights reserved

© 2015 SAP SE or an SAP affiliate company. All rights reserved. 46Customer

DB Alerts

The DB Alert section in the DBA Cockpit has been redesigned and improved in terms of unification,

ease of use and details display

SAP Note 1837135

>7.00

Page 47: 2015 SAP SE or an SAP affiliate company. All rights reserved

© 2015 SAP SE or an SAP affiliate company. All rights reserved. 47Customer

Graphical tree view

Uses SAP Web Dynpro technology

Displays additional access path information

Predicate filter factors

Cost estimates

Rewritten query

Sort and parallelism information

EXPLAIN (New Version)SAP Note 1377691

>7.02

Page 48: 2015 SAP SE or an SAP affiliate company. All rights reserved

© 2015 SAP SE or an SAP affiliate company. All rights reserved. 48Customer

Service SQL within Explain

Automated mechanism to create support data

in the correct format in order to provide it

to the IBM customer support

Massive time savings, especially when teams

and customers from different time zones

are involved

No manual work as e.g. collecting data,

submitting JCL jobs, transforming the result

into the right format…

Much less error prone than before

One-click Solution!

SAP Note 2067023

>7.00

Page 49: 2015 SAP SE or an SAP affiliate company. All rights reserved

© 2015 SAP SE or an SAP affiliate company. All rights reserved. 49Customer

BIND QUERY integrated into DBA Cockpit Explain

Several possibilities to influence the access path for matching SQL statements

DB2 10

Specifying statement-level optimization parameters

Specifying statement level access paths

DB2 11

Overriding the selectivity of predicates

Specifying statement-level optimization parameters

Specifying statement level access paths

SYSPROC.ADMIN_COMMAND_DSN to submit the BIND QUERY command

SAP Note 2203370

Page 50: 2015 SAP SE or an SAP affiliate company. All rights reserved

© 2015 SAP SE or an SAP affiliate company. All rights reserved. 50Customer

Use of CTE Hints in Conjunction with BIND QUERY

Possibility to add a CTE hint in order

to influence the access path and

freeze it, as soon as you achieve

the desired access path

SAP Note 2203370

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© 2015 SAP SE or an SAP affiliate company. All rights reserved. 51Customer

Maintained Access Paths

Possibility to display all the

frozen Access Paths

with the option to release

them again (FREE Query)

SAP Note 2203370

Page 52: 2015 SAP SE or an SAP affiliate company. All rights reserved

© 2015 SAP SE or an SAP affiliate company. All rights reserved. 52Customer

Catalog Browser Improvements

Persistent Statement History

Possibility to…

Save statements

Load statements

Delete Statements

Enables to use saved statements

for your whole landscape!

Usability improvements

increased display length of the history

statements

History retains statement formatting

(newlines, indentations…)

Load / Save / Delete Query

SAP Note 1770334 / 1932900

>7.02

Page 53: 2015 SAP SE or an SAP affiliate company. All rights reserved

© 2015 SAP SE or an SAP affiliate company. All rights reserved. 53Customer

Completely new requirements due to increased complexity

So far, views did not play an important role in the SAP context no monitoring available

For CDS views are essential

crucial to have a possibility to monitor CDS statements, which means the views / functions,

especially with regards to their dependencies

So far, static SQL was not common in the SAP context no monitoring available

With ZDO this changed (~thousands of procedures & triggers for ZDO)

Two detail views to provide information about them, their create statements, and their dependencies…

With CDS this changed (new need to monitor the CDS functions)

Core Data Services (CDS) & Zero Downtime Optimization (ZDO)

Page 54: 2015 SAP SE or an SAP affiliate company. All rights reserved

© 2015 SAP SE or an SAP affiliate company. All rights reserved. 54Customer

Dependency Browser

Possibility to browse the dependencies of

“Views”

“Table Functions”

“Scalar Functions”

“Tables”

“Procedures”

“Global Variables”

“Triggers”

Two detail views

Get detail information on the selected object

Display the create statement of the selected object

Structured display of the dependencies

of all the dependent object

Possibility to look for dependencies

up and downwards

SAP Note 2153827

>7.02

Page 55: 2015 SAP SE or an SAP affiliate company. All rights reserved

© 2015 SAP SE or an SAP affiliate company. All rights reserved. 55Customer

Dependency Browser

Possibility to select any of

the displayed objects in order to

get some detail information!

SAP Note 2153827

>7.02

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© 2015 SAP SE or an SAP affiliate company. All rights reserved. 56Customer

Detail Information on the various Objects

Information is retrieved

from the corresponding

catalog tables!

SAP Note 2153827

>7.02

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© 2015 SAP SE or an SAP affiliate company. All rights reserved. 57Customer

Trigger MonitoringSAP Note 2153827

>7.02

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© 2015 SAP SE or an SAP affiliate company. All rights reserved. 58Customer

Sysplex Monitor

A piece of OS Monitoring

integrated into the DBA Cockpit

SAP Note 1308393 / 1236078

>7.00

Page 59: 2015 SAP SE or an SAP affiliate company. All rights reserved

© 2015 SAP SE or an SAP affiliate company. All rights reserved. 59Customer

Message texts are truncated in the overview table (due to the 128 characters limitation of ALV displays)

Detail viewer to provide the complete message text (can be opened by clicking on one of the links in the overview table)

DB2 Message LogSAP Note 1327401 / 1678244

>7.00

Page 60: 2015 SAP SE or an SAP affiliate company. All rights reserved

© 2015 SAP SE or an SAP affiliate company. All rights reserved. 60Customer

Based on ADMIN_INFO_SYSLOG

Display without any additional configuration

Providing following filter options:

Timeframe

LPAR

Number of entries

Search string

Detail View supporting Multi-line-Messages

SYSLOG ViewerSAP Note 1720457

>7.02

Page 61: 2015 SAP SE or an SAP affiliate company. All rights reserved

© 2015 SAP SE or an SAP affiliate company. All rights reserved.

Thank you!Contact information:

Petra Bührer, IBM R&D

[email protected]

[email protected]

Julia Konstantinova, SAP SE

[email protected]

Page 62: 2015 SAP SE or an SAP affiliate company. All rights reserved

© 2015 SAP SE or an SAP affiliate company. All rights reserved. 62Customer

© 2015 SAP SE or an SAP affiliate company. All rights reserved.

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Funktionen dar. Sämtliche vorausschauenden Aussagen unterliegen unterschiedlichen Risiken und Unsicherheiten, durch die die tatsächlichen Ergebnisse von den

Erwartungen abweichen können. Die vorausschauenden Aussagen geben die Sicht zu dem Zeitpunkt wieder, zu dem sie getätigt wurden. Dem Leser wird empfohlen,

diesen Aussagen kein übertriebenes Vertrauen zu schenken und sich bei Kaufentscheidungen nicht auf sie zu stützen.