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    2013-2014

    MBA/MScIB ProgramStudent Handbook

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    Directors Welcome

    Welcome to the MBA/MScIB program at Vancouver Island University. The dual degree programwas approved by the Degree Quality Assessment Board of the Province of British Columbia. The

    VIU School of Business is accredited by the Accreditation Council for Business School Programs(ACBSP) which is the leading specialized accrediting agency for business education supporting,celebrating, and rewarding teaching excellencewww.acbsp.org. We take quality seriously and areconfident that you will find your experience challenging but very rewarding. You will be studyingtogether with students from around the world who will introduce you to new perspectives on thinkingabout business and life. You will be doing this in the lovely setting of Vancouver Island Universityand the city of Nanaimo. Make sure that you make some time to explore Nanaimo and VancouverIsland.

    Your professors will challenge you to learn about global business issues, business techniques andskills, to improve your personal skills and tools and to learn about managing and leading in the 21stCentury. Your success in the program depends on your ability to focus on the tasks at hand and towork hard on improving any areas of weakness. However, you are not alone in this journey; thefaculty and staff members of the MBA/MScIB program are here to help you progress to a higher leveland to start you on the career path that you desire. Make sure that you take advantage of learningfrom the feedback that your professors provide and use it to do better in the next assignment or inyour career. Aim to be the best that you can possibly be and you will not be disappointed; you willlearn more and be better prepared for your next challenge.

    We wish you the best in the program and trust that each of you has a rewarding time completing yourMBA/MScIB. All of the faculty and staff are looking forward to getting to know you over the nextyear. I personally look forward to meeting you all and helping you on your journey.

    Brock DykemanDirector

    MBA Program

    Tiffany McLaughlinProgram AssistantMBA Program

    http://www.acbsp.org/http://www.acbsp.org/http://www.acbsp.org/
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    MBA/MScIB Student Handbook

    Table of Contents

    1. Assistance during the program ........................................................................................... 71.1 Administration .................................................................................................................... 7

    1.2 Desire2Learn ...................................................................................................................... 71.3 Additional Academic Support ............................................................................................ 71.4 Student Representatives ..................................................................................................... 81.5 Culture Shock ..................................................................................................................... 81.6 English Language Support ................................................................................................. 82. Program Schedule (2013/2014) .......................................................................................... 92.1 Management Foundation Program ..................................................................................... 92.2 MBA/MScIB Program ....................................................................................................... 93. Coursework (Assignments) .............................................................................................. 103.1 Assignment Assessment Form ......................................................................................... 103.2 Formatting Assignments ................................................................................................... 113.3 Penalties for Late Submission and Assignment Extensions ............................................. 11

    3.3.1 Extenuating Circumstances ........................................................................................ 113.4 Attendance ........................................................................................................................ 113.5 Section (cohort) Assignment and Selection ..................................................................... 123.6 Group Work ...................................................................................................................... 12

    3.6.1 Group Projects and Presentations .............................................................................. 123.6.2 Individually-Assessed Pieces of Work ...................................................................... 12

    3.7 Textbooks ......................................................................................................................... 123.8 Student Feedback ............................................................................................................. 134. Grading ............................................................................................................................. 134.1 Grading scheme ................................................................................................................ 134.2 Grading Criteria ............................................................................................................... 134.3 Scholarships ..................................................................................................................... 15

    4.3.1 Entrance Scholarships ................................................................................................ 154.3.2 Top Student Awards .................................................................................................. 154.3.3 Student Citizenship Award ........................................................................................ 15

    5. Examinations .................................................................................................................... 156. Academic Integrity and Misconduct ................................................................................ 166.1 Plagiarism and Collusion (further information based on UH Regulations) ..................... 17

    6.1.1 Plagiarism .................................................................................................................. 176.1.2 Collusion .................................................................................................................... 186.1.3 Assessments to be Undertaken Individually .............................................................. 186.1.4 Assessments Where Group Work is Involved ........................................................... 18

    6.2 Procedures for Dealing with Plagiarism and Collusion.................................................... 197. Progression and Probation ................................................................................................ 197.1 Failure in a course ............................................................................................................ 197.2 Probation and Suspension from the Program ................................................................... 207.3 Continuation to Internship/Project ................................................................................... 208. Graduation and Awards .................................................................................................... 208.1 Determination of Awards (Vancouver Island University MBA) ..................................... 20

    8.1.1 Distinction ............................................................................................................... 208.1.2 Dean's Honour List .................................................................................................. 21

    9. Transcripts ........................................................................................................................ 2110. The Marking Process ........................................................................................................ 21

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    10.1 Publication of Grades and Degree .................................................................................... 2211. Academic Appeals ............................................................................................................ 2212. Assessment Regulations ................................................................................................... 2213. Internship and Applied Project ......................................................................................... 23

    Appendix AMBA course descriptions .................................................................................... 26Appendix BFaculty and Administrative Staff ......................................................................... 33Appendix CHow to access your Timetable and Student Record ............................................ 35Appendix DFees and other expenses ...................................................................................... 36Appendix EUniversity of Hertfordshire Rules and Regulations ............................................. 38

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    Master of Business Administration and Master of

    Science (International Business)

    Program Information

    1.

    Assistance during the program

    1.1 Administration

    A number of staff within both the MBA Program and Student Services of the University can help youwith academic issues.

    The MBA Program Director is responsible for the Master of Business Administration (MBA)program and is the University of Hertfordshires nominated representative for the Master of Sciencein International Business program. The Directors office, located in the Faculty of Managementbuilding (B250), is the first point of contact for most program-related problems such as personal orcourse issues, advising, examination results, academic references, career counselling, et cetera. If you

    have issues pertaining to specific coursework or examinations, see your instructors first. The MBAprogram is a cohort program; therefore you cannot change sections without the permission of theMBA Director.

    The MBA office is normally open from 8:30 am to 12:00 pm and 1:00 pm to 4:30 pm Monday toFriday. However, as there are only two of us in the office, it will be closed at times when we bothmust be away from the office. You are expected to make an appointment through the MBAAdministrative Assistant before meeting with the director, but you may try to see if he is available fora drop-in appointment.

    The personnel in the International Student Services (ISS) office, in the International Educationbuilding (B255), provide assistance with admissions, health insurance, accommodation, university

    services and visa issues. ISS can also provide general information on living in Canada and services inNanaimo, including transportation, sports and recreation, and banking.

    If you have personal problems, counselling services are available through Student Support Services.You can make an appointment by calling 740-6416.

    It is the responsibility of students with documented disabilities to identify themselves to Student

    Support Services, Building 200, upon acceptance to the MBA Program.

    1.2 Desire2Learn

    Desire2Learn (D2L) is Vancouver Island University's learning management system for onlinecourses. Some MBA faculty use online courses to supplement your classroom experience and run

    quizzes and tests. The MBA office will include a D2L introduction session during orientation, but youcan find additional information athttp://www.viu.ca/iel/online/.

    1.3 Additional Academic Support

    Students will have the opportunity to attend workshops or tutorials during the orientation program,and as part of the internship program, on various topics useful for your studies and career. Englishwriting assistance is available on an ongoing basis and students can sign up for writing assistance attheD2Lsite. Student tutors are available to assist with Accounting and Economics.

    http://www.viu.ca/iel/online/http://www.viu.ca/iel/online/http://www.viu.ca/iel/online/http://www.viu.ca/iel/online/
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    1.4 Student Representatives

    Student representatives (2 from each section of the MBA Program) will be elected by the class duringthe first semester in the MBA Program. These representatives will:

    meet with the director on a regular basis;

    bring student concerns to the director;

    plan and organize social events; and pass on important information to the class from the director.

    Two of the class representatives will sit on the MBA Program Committee, an advisory board thatdiscusses program structure, policies and procedures.

    1.5 Culture Shock

    Many international students, especially those who have not lived in Western countries before,experience some degree of culture shock. This is usually due to differences in methods of classroominstruction, particularly in the areas of classroom interaction, teamwork and what is expected in anacademic paper. Other differences may include food, customs, dealing with multiple cultures, and theEnglish language. If you feel that any element of culture shock is affecting your studies, make anappointment with an International Student Advisor, in the International Education Building, to

    discuss those concerns.

    Some domestic students also experience culture shock when learning to interact with internationalstudents in the program. Students should take advantage of the opportunity to learn about differentcultural norms from around the world and recognize the validity of different approaches to work andlearning. If students need additional support in this environment, they are encouraged to make anappointment with any of the advisors in Student Services or with an International Student Advisor.

    1.6 English Language Support

    You can receive one-on-one private assistance (in hour appointments) with the written componentof your courses or business project from ESL instructors dedicated to the MBA Program. You canbook an appointment with these instructors online by accessinghttp://www.rich37.com/mala/.

    Students are expected to cancel, in advance, any appointments that they have signed up for but cannotattend.

    When students come for their appointment, they must bring a copy of the assignment they were givenby the instructor. Students can discuss the requirements of the assignment with the ESL teacher aswell as bring assignments that have been already written (or partially written) so that help can begiven with the organization of the paper, grammar, quotations and citations, etc. However, it shouldbe noted that this is not a proofreading service.

    http://www.rich37.com/mala/http://www.rich37.com/mala/
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    2.

    Program Schedule (2013/2014)

    2.1 Management Foundation Program

    Some students are required to complete the Management Foundation Program as an entrance

    requirement to the MBA program. The Management Foundation is designed to provide foundationalknowledge in subject matters that will help students with a limited educational background inbusiness subjects to be more successful in the MBA/MScIB Program.

    In general all of the policies in this Handbook apply to the Foundation program as well as theMBA/MScIB program unless there is a specific policy for the Foundation.

    The following table is a general schedule for the Foundation Program offerings in 2013. You canprint a detailed version of your own course schedule from your student record.

    Foundation Schedule (Summer and Fall)

    Summer Semester 2013

    Orientation June 2428

    First day of classes July 2

    Last day of classes August 23

    Fall Semester 2013

    Orientation September 1620

    First day of classes September 23

    Last day of classes December 2

    Examination Period December 516No classes on July 1, August 5, September 2, October 14 and November 11 (Public Holidays)

    2.2 MBA/MScIB Program

    Classes are scheduled throughout the week. You can print a course schedule from your studentrecord. The term schedules for the fall 2013 and January 2014 cohorts are as follows:

    Fall Semester (2013 - Term A)

    Orientation Aug 2630

    First day of classes September 3

    Last day of classes December 2

    Examination Period December 516

    No classes September 2, October 14 and November 11 (Public Holidays)

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    Spring Semester (2014 - Term A or B)

    Orientation January 23, and during first week of classes

    First day of classes January 6

    Reading Week February 2428

    Last day of classes April 14

    Examination Period April 1730

    No classes February 10, April 18 & 21 (Public Holidays)

    Intersession and Summer Semester (2014)

    Term B May 5 to August 1

    Term C1

    Term C2 (Finance/Marketing Options only)

    May 5 to June 20

    June 23 to August 8

    Internship and Applied Project (Term D1) July through Octoberdue date Oct 31

    Internship (Finance/Marketing Options) September through DecemberNo classes on May 19, July 1 & August 4 (Public Holidays)

    Fall Semester (2014)

    Term C1

    Term C2 (Finance/Marketing Options only)

    September 2 to October 17

    October 20 to December 5

    Internship and Applied Project (Term D)

    Internship (Finance/Marketing Option)

    November to Februarydue date Feb 28

    January to April 2014

    No classes on September 1, October 13 & November 11 (Public Holidays)

    3.

    Coursework (Assignments)

    It is the students responsibility to submit all coursework by the deadline date specified in the courseoutline and to comply with the assessment regulations of both your program of study and theUniversity of Hertfordshire (where applicable). If you fail to submit work for assessment withoutgood cause, you may fail the assignment(s) concerned. Four of the courses in terms 2 and 3 arefranchise courses from the University of Hertfordshire. These courses will follow University ofHertfordshire regulations which are summarized in Appendix E.

    3.1 Assignment Assessment Form

    Before submitting coursework, such as case studies, research papers, et cetera, students shouldcomplete an Assignment Assessment Form (available on Moodle or in the MBA Office) unless the

    Professor has indicated that it is not required, and attach it to the front of the work. Your courseoutlines will indicate whether assignments are to be handed in to the instructor or to the MBAProgram drop box. The MBA Programs drop box is located at the 1

    stfloor entrance to the Faculty ofManagement Building.

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    3.2 Formatting Assignments

    All assignments should be submitted with a title page that includes the following information (unlessyour course instructor provides alternate instructions):

    Assignment name or title

    Course name and number

    Instructorsname

    Date

    Students name

    The statement: I have read the Student Academic Code of Conduct and this assignmentcomplies with the Code.

    As well, all written text should be in 1.5 line spacing and typed in Times New Roman 12 point font,and the pages should be numbered. Each assignment you submit must be printed on 8 x 11 paper,stapled once only in the upper left corner of the document (unless your instructor provides

    alternate instructions).

    3.3 Penalties for Late Submission and Assignment Extensions

    Penalties for late submission are determined by each faculty member and will be detailed in thecourse outline for each course. Ensure that you have read the course outline and complied with allrequirements specified. Some instructors may not allow any late assignments, in which case you willbe automatically assigned an F unless you have made prior arrangements with your instructor.

    3.3.1

    Extenuating Circumstances

    Assignment extensions can be granted only where there are extenuating circumstances, and only bythe course instructor. If you have a condition that will affect your ability to hand in assignmentsacross multiple courses, you should consult with the MBA Director.

    Although it is not possible to list all extenuating circumstances, serious medical problems, the deathof a close family member, the serious ill health or injury of a partner or child will fall into thiscategory. Pre-existing, long-term medical conditions should be brought to the attention of the Directorof MBA Programs as soon as they occur and medical certification must be provided to covercoursework deadlines.

    Minor illnesses (such as colds and sore throats), financial pressures, work pressures, emotionalpressure, matters of personal preference (such as religious observance) that clash with VancouverIsland Universitys timetable, last minute computer failure and other similar situations would not beconsidered as grounds for extending coursework submission dates.

    Any medical certification must be dated no more than 5 days prior to the date of submission or

    must cover the relevant date of submission.

    3.4 Attendance

    The MBA program is a professional program designed to prepare you for a career in management. Assuch, we expect you to act as a professional throughout the program. You should attend all classes inthe program unless your absence is unavoidable due to a medical emergency or similar reason. If youwill be unable to attend a class, you should notify your instructor, providing a valid reason. Forextended absences (more than one class), you need to notify the Director and your various instructors.

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    If you are going to be absent for reasons other than medical emergencies or a death in your immediatefamily, you need to seek permission to do so from the Director.

    Absences from class without valid reasons or consistently arriving late are considered unprofessionalbehaviours and could result in you being withdrawn from the class or the program.

    3.5 Section (cohort) assignment and selection

    You will be assigned into a section (cohort) at the beginning of the program. Normally students willcontinue to take all of their core courses with the same cohort throughout the program. If you wish tochange your cohort or the section of one course you need to request permission of the Director. Youshould make this request by email to the Director [email protected] site the reason foryour change request. These requests will be accommodated where possible, generally on a first comefirst serve basis. Section changes will not be allowed after the first week of classes.

    3.6 Group Work

    As an MBA student you are encouraged to work in groups and to share experiences, knowledge,thoughts, and ideas with others. This is seen as the most constructive part of the MBA and will helpto develop your thoughts and arguments. This process will also enable you to see the way in whichsimilar problems are tackled in other cultures. There are two assessment-based reasons for working ingroups within the MBA. In some instances, you will be asked to work in a group with the aim ofcompleting a group project or presentation, and the other is to develop your ideas and expose them tocritical appraisal before the completion of an individual piece of work.

    3.6.1 Group Projects and Presentations

    When working on a group project or presentation, it is important to utilize the skills that you learn byworking in a teamthe creation of a cohesive team, which exploits the strengths and compensates forthe weaknesses of individuals. Compensating for an area of lack of skill implies that these skills need

    to be developed, and that the team can help in this process. It is critical that the team meet early anddetermine the strengths and weaknesses of team members and develop a plan accordingly.

    3.6.2

    Individually-Assessed Pieces of Work

    Group discussion may be used to clarify your ideas and refine your thoughts and arguments about atopic. You will then be able to produce anindividualpiece of work prepared completely on yourown. It is essential that after any group discussion you write up your own account of the argumentsbased on the notes you made at the time. You should not interpret this to mean that you may

    continue working together with another student, as the work you produce may constituteplagiarism or collusion, a very serious offence. (See Section6.1.1 for more information aboutplagiarism and collusion.)

    3.7

    TextbooksTextbooks are an integral part of the resources that you need to successfully complete the MBAprogram. Textbooks are expensive, but if you try to get by without buying them this will inevitablyimpact your ability to learn the course materials. Where available you can reduce your costs bybuying used copies. However,please note that it is illegal and unethical to make photocopies oftextbooks. If you wish to read up on this matter, please feel free to review theCopyright Act of

    Canada.You are expected to purchase legal copies of the required textbooks. Students caught

    with photocopied textbooks will be dealt with accordingly.

    mailto:[email protected]:[email protected]:[email protected]://laws-lois.justice.gc.ca/eng/acts/C-42/index.htmlhttp://laws-lois.justice.gc.ca/eng/acts/C-42/index.htmlhttp://laws-lois.justice.gc.ca/eng/acts/C-42/index.htmlhttp://laws-lois.justice.gc.ca/eng/acts/C-42/index.htmlhttp://laws-lois.justice.gc.ca/eng/acts/C-42/index.htmlhttp://laws-lois.justice.gc.ca/eng/acts/C-42/index.htmlmailto:[email protected]
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    3.8 Student Feedback

    Students have the opportunity to give feedback on all aspects of the program. Two students from eachsection will be elected as Student Representatives to the Student Committee. The Committee will alsoinclude the Director. It will be the responsibility of each student representative to meet regularly withthe students that he or she represents, bring student concerns to the Committee meetings, and reportback to the students. The Director will report back to the faculty and to the Dean.

    In addition, at the end of the program, students are given the opportunity to complete a StudentSatisfaction Survey.

    4.

    Grading

    The following is the grading system used for the MBA program.

    4.1 Grading scheme (effective September 1 2010)

    Grade Level NumericValue

    Description

    A+AA-

    90-10085-8980-84

    4.334.003.67

    First Class: Work of an excellent standard.

    B+BB-

    76-7972-7568-71

    3.333.002.67

    Second Class: Work of a very goodstandard.

    C+CC-

    64-6760-6355-59

    2.332

    1.67

    Pass: Work of a satisfactory standard.

    D Referred Pass 1 Reserved for referred passes only.F Failure to meet the minimum

    pass criteria0 Eligible for referral (unless score is less than

    20%.

    4.2 Grading Criteria (adapted from UH Regulations)

    A GradesWork of an excellent standard. An A grade will count towards a Distinction on the program as awhole. An A+ indicates work upon which it would be difficult to improve within the constraints ofthe course.

    A Grade work:

    Will frequently be characterised by a degree of originality.

    Should demonstrate a thorough understanding of key concepts within the subject.

    Will, where appropriate, be characterised by the application of theoretical concepts toempirical issues with appropriate reflection.

    Requires that all of the elements of the question set will have been addressed.

    Will usually show evidence of reading beyond that specified by the instructor, reflecting abroad literature review.

    Will show an ability to approach reading with a critical understanding.

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    Will show evidence, where required, of an ability to evaluate contrasting viewpoints anddraw conclusions.

    Will demonstrate a degree of independence of thought, rather than relying simply on the ideasof others, perhaps as contained in the prescribed reading for the module.

    Will demonstrate an ability to analyse and synthesise information.

    Will always be written in a clear and concise manner, will be well constructed and theargument of the work will flow smoothly.

    Will include an appropriate range of references using the recognised protocol.

    Will normally be presented to a high standard.

    B GradesWork of a very good standard.

    B Grade work:

    Will demonstrate an ability to integrate theoretical concepts with business or managementpractice, where appropriate.

    Will address the key elements of the question set.

    Will provide evidence of a good grasp of prescribed literature. Will show evidence, where required, of an ability to evaluate contrasting viewpoints and

    draw conclusions.

    Will demonstrate evidence of independent thought.

    Will generally be written in a clear and concise manner with a good structure and a logicallydeveloped argument.

    Will normally be well-presented.

    Will include references using the recognised protocol for academic work.

    C GradesWork of a satisfactory standard.

    C Grade work: Will demonstrate attempts to integrate theory and practice, demonstrating some

    understanding of both.

    Will demonstrate familiarity with and understanding of prescribed literature.

    Should demonstrate an awareness of the existence of alternative viewpoints, where these existor where required by the question.

    May incorporate evidence of independent thought.

    Will be generally coherent, though some weaknesses in structure or clarity may be evident.

    Will be presented to a satisfactory standard.

    Will include an indication of literature consulted, using the prescribed referencing protocol.

    D GradeThe Grade of D will only be used when a student has been required to rewrite a course evaluationitem and has successfully passed this referral.

    F GradesWork of insufficient quality to achieve a Pass standard. It may be eligible for referral.

    F Grade work may suffer from some or all of the following defects:

    Fails to address the question set.

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    No attempt to integrate theory and practice.

    Little or no understanding of relevant theory and/or business and management practice.

    Little or no reference to appropriate literature.

    Little or no evidence of independent thought.

    Little or no evidence that the candidate has grasped key ideas.

    Is incoherent or has severe faults in its construction.

    Fails to cite works consulted.

    Makes unsubstantiated statements or assertions.

    Is unduly descriptive and/or lacks analysis.

    Is badly presented.

    Is late without having gained permission through the Business School procedures.

    Is unduly derivative of (while acknowledging) the work of others, for example, quoting orcopying large tracts from published works.

    4.3 Scholarships

    4.3.1

    Entrance Scholarships

    There are a number of scholarships awarded each year to incoming students who are deemed by theAdmissions Committee to be excellent candidates. These scholarships are generally rewarded with acredit towards tuition of $1,500 for international students and $1,000 for domestic students.

    4.3.2

    Top Student Awards

    For the MBA Foundation and Semesters A and B and upon program completion there are twoscholarships awarded. One award for $500 is for the student with the top GPA for the term. Thesecond award is for $300 and is given to the top domestic student if an international student won the$500 award and to an international student if a domestic student won the $500 award.

    4.3.3 Student Citizenship Award

    Upon graduation one student will be awarded a $500 prize for citizenship. This award will be basedon the value added to the program and to fellow studentslearning and enjoyment in the program bythe voluntary actions of this student. The winning student will be selected by the Program Director.

    5. Examinations

    MBA coursework is assessed either through coursework, tests, or formal examinations. The courseassessment strategy is in the course outline given out in the first class and instructors will advisestudents of the dates of any tests. Final exam schedules will be posted on the Vancouver IslandUniversity website, except for seven week semesters when the exams are scheduled by the instructor.

    All tests and exams must be written at the scheduled time. If a student is seriously ill and cannottake an exam at the scheduled time, he/she must inform the instructorprior to the examand bring

    medical documentation to the MBA office within 5 days of the missed exam. Students will have tocontact the instructor to determine if and when the examination may be taken again.

    Although all coursework will be returned to the students, examinations may be reviewed but will notbe returned to the students. All examination booklets will be kept on file for a period of one yearbefore being destroyed.

    The four franchise courses from UH (MBA 521, 522, 540, 541) will follow University ofHertfordshire rules as outlined in Appendix E.

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    6.

    Academic Integrity and Misconduct

    Student Academic Code of Conduct (policy 99.01)

    Statement

    Integrity in academic work is a central element of learning and is the basis of intellectual pursuits inan academic community. The purpose of this policy is to outline:

    standards of academic integrity,

    responsibilities of students, and

    violations of academic integrity.

    Standards of Academic I ntegrity

    Students are expected to meet the standards of academic integrity as indicated in this policy.Standards of academic integrity include, but are not limited to:

    independently producing work submitted under ones own name;

    properly and appropriately referencing all work;

    identifying all collaborators in work;

    completing examinations without giving or receiving assistance, excepting those studentsrequiring assistance due to a documented disability;

    respecting the integrity of examination materials and/or the examination process; and

    respecting the integrity of computer security systems, software copyrights and file privacy ofothers.

    Academic M isconduct

    Violations of academic integrity, including dishonesty in assignments, examinations, or otheracademic performances, are prohibited and will be handled in accordance with theStudent AcademicCode of Conduct Procedures.

    Academic misconduct includes, but is not limited to, the following acts: Cheating

    Cheating is an act of deception by which students misrepresent that they or others havemastered information for an academic exercise.

    FabricationFabrication is the intentional use of false information or the falsification of research or otherfindings with the intent to deceive.

    PlagiarismPlagiarism is the intentional unacknowledged use of someone elses words, ideas, or data.When a student submits work for credit that includes the words, ideas or data of others, thesource of that information must be acknowledged through complete, accurate, and specificreferences, in a style appropriate to the area of study, and, if verbatim statements are

    included, through quotation marks or block format as well. By placing their names on worksubmitted for credit, students certify the originality of all work not otherwise identified byappropriate acknowledgments.

    Facilitation of Academic MisconductHelping or attempting to help another to commit act(s) of academic misconduct as outlinedabove.

    Non-attendanceNon-attendance, where attendance is deemed to be mandatory, is not acceptable. Absencesdue to personal illness, family illness, death of an immediate family member, religious

    http://www.viu.ca/policies/procedure.asp?rdPolicyNumber=99.01&rdProcedureNumber=001http://www.viu.ca/policies/procedure.asp?rdPolicyNumber=99.01&rdProcedureNumber=001http://www.viu.ca/policies/procedure.asp?rdPolicyNumber=99.01&rdProcedureNumber=001http://www.viu.ca/policies/procedure.asp?rdPolicyNumber=99.01&rdProcedureNumber=001
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    ceremonies, or sports events in which the student represents Vancouver Island University areallowed and must be approved by the appropriate instructor or coordinator. Non-attendancemust be for valid reasons and not falsified. Some departments have specific attendancerequirements, and details may be obtained from the instructor, department chair, or programcoordinator.

    Disciplinary ActionEvery reasonable effort should be made to deal with student conduct concerns at the instructionaland departmental level. Formal discipline is designed for serious intentional academicmisconduct.

    Acts of academic misconduct may make a student subject to a range of disciplinary action,including failure for a course assignment or a course, or possible suspension by the President.

    No student shall be allowed to withdraw from a course, or the University, to avoid receiving afailing grade based upon academic misconduct. A withdrawal under such circumstances shallresult in an F grade being recorded on the students transcript for the course(s) in question.

    6.1

    Plagiarism and Collusion (further information based on UH Regulations)

    There are two kinds of cheating: plagiarism and collusion. Both are serious offences and canultimately lead to expulsion from the university.

    6.1.1

    Plagiarism

    Plagiarism is representing another persons work as being your own, or the use of another personswork without acknowledgement by:

    importing into your work phrases from another persons work without using quotation marksand identifying the source;

    making a copy of all or part of another persons work and presenting it as your own by failingto disclose the source;

    making extensive use of another persons work, either by summarizing or paraphrasing thework merely by changing a few words or altering the order in which the material is presented,without acknowledgement of the source; and/or

    the use of ideas of another person without acknowledgement of the source, or the presentationof work as your own, which substantially comprises the ideas of another person.

    Plagiarism as described above is no more acceptable in the context of an open book examination thanit is in relation to an assignment completed in your own time.

    Students should note that increasingly sophisticated software is now being made available to

    universities for the detection of plagiarism.

    Another persons work includes any written work (including lecture handouts), original ideas,research, strategies, arts, graphics, computer programmes, music or other creative expression.

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    Plagiarism will amount to an assessment offence when:

    the extent of the plagiarism is such that, in the view of the academic staff responsible for theassessment, any of the work presented is not the students own work. The Faculty ofManagement Academic Integrity Committee will make a judgement and decide on thepenalty.

    If you want to use another persons words, you should:

    put the words in quotation marks and quote their source.

    If you want to use another persons ideas, you should:

    quote the source; the term source includes published work such as a book, journal ornewspaper and includes information obtained from instructors notes, websites, photos, playsand any visual arts such as paintings and drawings.

    Correct use and acknowledgement of all sources will prevent the assessment offence of plagiarismfrom occurring. (Refer to Quote, Unquotefor proper methods of citing sources). You should,however, be aware that even where materials are acknowledged, or put in quotation marks where

    appropriate, extensive copying is unacceptable and will result in a poor grade. Only by using yourown words can you demonstrate your understanding.

    6.1.2

    Collusion

    Collusion is working together to produce assessed work in circumstances where this is forbidden. TheUniversity of Hertfordshires Regulations define collusion as the representation of work that hasbeen undertaken jointly with another person(s) as being work undertaken independently of that other

    person(s).

    6.1.3

    Assessments to be Undertaken Individually

    It is an important part of the learning process for students to discuss with one another the academicissues arising out of their studies, including assessed work. Care, however, needs to be taken whenworking on assessed coursework. Clearly, under examination conditions, any form of conferringbetween students will amount to cheating. Outside examination conditions when work is beingundertaken in your own time, it is normally acceptable to discuss, in general terms, the issues raisedby a particular piece of coursework. However, structuring, sharing notes or actually writing up ananswer using the same words as another student(s), will amount to collusion.

    It is obviously very unwise to make assessed work that you have produced on your own available toother students for any reason. It may be difficult, if not impossible, for you to establish that your ownwork was the original source and that it has been copied.

    6.1.4

    Assessments Where Group Work is Involved

    You may of course be asked to work together to produce work that is ultimately assessed. In thisevent you need to check carefully with your instructions to ascertain whether you are being requiredto produce individual or group reports at the end of your group work. In either case, you should

    state clearly at the end of each piece of coursework submitted for assessment, the name(s) of

    any other student with whom you have worked.

    Where there has been an assessment offence involving collusion and/or plagiarism, the normal

    minimum penaltyfor a first offence is a ruling that the result of the assessment is null and void. This

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    means that you will be awarded a mark of zero for the assessment and this may result in your failingthe course.

    If plagiarism is found in a group report and can be attributed to individual students, only thosestudents are penalized. If the plagiarism cannot be attributed to individuals, the entire group will bepenalized. It is strongly advised that one group member read the entire report to ensure that no

    plagiarism is present.

    6.2 Procedures for Dealing with Plagiarism and Collusion

    Where the instructor suspects that the assessment offence of plagiarism and/or collusion has occurred,the evidence will be provided to the Faculty of Management Academic Integrity Committee. TheCommittee will review the facts as presented by the instructor and normally will meet with thestudent(s). The committee will determine whether the case has been proven and what penalty toapply. When the committee finds that a student has committed academic misconduct, and

    assesses an F for the course, a referral will not be allowed and the student will be expected to

    re-enrol in the course.

    One final word

    By signing that you agree to abide by the University Regulations at registration, you haveacknowledged your understanding of the regulations relating to plagiarism and collusion set outabove.

    7.

    Progression and Probation

    This section will cover progression from one stage of the program to the next and probationary statusfor students who have poor program results. It will also cover the procedure regarding failure in acourse.

    7.1 Failure in a course (referrals)

    If a student receives an F grade in a course, they will generally be given a referral opportunity with

    some exceptions noted below. A referral is an opportunity to retake those elements of the courseevaluation previously failed. If the student passes the evaluation element(s) on the second (referral)attempt they will be awarded a D grade. This is a grade used solely to designate a pass on a secondattempt (referral). A referral letter/email will be sent to all students who have failed a course within30 days of the start of the subsequent term setting out which evaluation(s) the student must retake forreferral purposes. Students must register for the referral opportunity by completing the ReferralRegistration from at the MBA Office and must pay the applicable referral fee at Student Services(CashierB200). Once the student is registered and has paid, a second email will be sent which willset out which evaluation(s) the student must retake for referral purposes and will provide a due datefor projects, essays and similar items, an examination date for exams and a presentation date forpresentations.

    If a student fails to register for the referral within 30 days of the date of the original referral letter orhand in the essay or project by the due date or fails to show for the examination or presentationwithout arranging for a deferral with the Director, they will be deemed to have waived the referralopportunity. If the student needs a deferral of the referral opportunity, they may apply for one underthe circumstances set out in Assessment Regulations.

    If a students final grade in a course is less than twenty percent, they are not eligible for a referral andwill have to retake the course. If a student waives the referral or fails one or more of the referralevaluations for a course, the final grade for the course will be F. The student will then be offered

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    the opportunity to retake the course when it is next available or, if a willing faculty member isavailable, to take the course by directed studies.

    For all courses except the four University of Hertfordshire franchise courses and your elective course,this third attempt will be the final attempt allowed. In other words, if you fail a course that you aretaking for the second time, you will not be offered a referral opportunity and you will not be able to

    graduate with an MBA or MScIB degree.

    For the four University of Hertfordshire courses you will be offered a referral opportunity if you failthe course on the second attempt. For elective courses, you may choose to retake the same electivecourse or a different elective course to complete the elective requirement. You will be offered areferral opportunity on this second elective attempt if you fail the course.

    7.2 Probation and Suspension from the Program

    At the end of any term (including the Foundation) in which a student has a GPA below 2.0 (a Caverage), that student will be placed on probation status. Students on probation who achieve a GPAof 2.0 or better in the subsequent term will be placed back on regular status. Students who do notattain a GPA of 2.0 or better in the subsequent term will be suspended from the program. Students

    who fail three courses in the Foundation program will also be suspended. A student who is suspendedmay, after one term and the successful completion of all outstanding referrals, apply for re-admittanceto the program. Re-admittance will not be automatic, but will be dependent on space being availableand the Directors determination that the student has a good chance to successfully complete theprogram.

    7.3 Continuation to Internship/Project

    After Term C and prior to the commencement of the Internship/Project term, any student who hasthree or more courses with an F standing will not be allowed to commence their internship andapplied business project. A student in this situation will have to successfully complete referrals orsuccessfully retake the courses in question, so that they have no outstanding F grades on their recordbefore they can commence the internship/project. When the student is ready to commence thedeferred internship/project timelines and due dates will be set by the Director in consultation with theproject supervisor and the Internship office.

    8. Graduation and Awards

    8.1 Determination of Awards (Vancouver Island University MBA)

    Students must have completed all program requirements successfully (including the MBA Foundationprogram if they were required to take it) in order to graduate. A cumulative Grade Point Average(CGPA) will be calculated for each student by aggregating the individual grade value for each course,weighted by the number of credits for each course. The CGPA is calculated by dividing the totalaggregated GPA by the number of credits in the program.

    8.1.1 Distinction

    The notation With Distinction shall be used on the degree parchment, the convocation

    program, and transcript for those students whose graduating averages are equal to or higher thanthe minimum distinction GPAcalculated as:

    the 90thpercentile of the pooled graduating GPA from all the graduates in the same degreeprogram since September 2010 or the previous five years, whichever is most recent

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    8.1.2 Deans Honour List

    Students with outstanding scholastic records are given special recognition when their names are

    added to the Deans Honour List. The Deans list is produced at the end of the spring semester. To

    qualify, a student requires a GPA of 3.67 ("A-") or higher, and a minimum of 12 credits accumulatedover the previous summer, fall and spring semesters.

    9.

    Transcripts

    Official transcripts are producedby the Registrars office. Students can obtain unofficial transcriptswithin four (4) weeks of the last day of class by going to the following website:

    http://www.viu.ca/registration/transcripts/. You will need your nine-digit student card number andyour birth date (in YYYY/MM/DD format) in order to access your student record.

    10.The Marking Process

    Step 1StudentsStudents are to hand in their assignment in the format requested in their course outline and by thedeadline set out. Students should have completed and, attached to it, an Assignment AssessmentForm (with the shaded area completed). (The Assignment Assessment Forms are available throughyour instructors or at the MBA Office.)

    Step 2Course Instructor (Marker)

    The course instructor is responsible for collecting the assignments or getting the assignments from theMBA office (if they requested hand in at the drop box) and insuring that they are marked, includingboth first and second marking. (First and second marking should normally be completed within 17daysfrom the due date of the assignment).

    Marking includes: (1) writing detailed comments/marks on the actual assignment so that the student

    understands the rationale for the grade; (2) writing summary comments on the AssignmentAssessment Form; and (3) entering the grade for the assignment and the date in the appropriate box atthe bottom of the Assignment Assessment form.

    Upon completion of these steps by the course instructor, a sample of marked assignments andanswers is given to a second instructor for moderation. The sample size is to include one paper fromeach of A, B and C letter grades and all F papers), where there is at least one paper in each lettergrade category, and should include no fewer than 10 papers.

    Step 4Second MarkerThe task of the second marker is to read the sample of assignments with the objective of confirming,or not, the grade assigned by the course instructor and to return the sample to the course instructor.

    Step 5Course Instructor

    Your course instructor will return your assignments to you in class.

    Step 6Course GradeYour instructor will submit your final course grade for entry into your student record. Some coursesrequire that you complete all evaluation assignments successfully. For those courses, failure of anyone element will result in a failing grade. Whether grades are rounded is up to each faculty member

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    and if they do round the method used is up to each faculty member. The software that we use doesnot round grades automatically.

    It should be noted that for purposes of the University of Hertfordshire MScIB any course grades arenot final until the course marks have been moderated in the UK and accepted by the University ofHertfordshire module board (see below).

    10.1 Publication of Grades and Degree

    Within thirty (30) days of the last day of class, course instructors will normally provide final gradesfor all non-franchise courses andprovisionalgrades for the franchise courses.

    Final grades for the franchise courses will be provided within six (6) to eight (8) weeks of the meetingof the Module Board of Examiners. The Module Board of Examiners from the University ofHertfordshire will meet two or three times a year, normally via video-conference.

    MBA Degrees are awarded at convocation, normally held in late January or early June for all MBA

    students.

    The MScIB Degree will be awarded following the meeting of the Program Board which meets onceall of the grades for the program have been finalized.

    11.

    Academic Appeals

    The policies and procedures related to academic appeals are set out in the Vancouver IslandUniversitys Policies and Procedures website atwww.mala.ca/policies/.The appeal procedures for theUniversity of Hertfordshire are available atwww.herts.ac.uk/secreg/upr/.A further appeal of UHdecisions is possible through the Office of the Independent Adjudicator for Higher Education (UK) atwww.oiahe.org.uk.

    12.

    Assessment Regulations

    This section contains elements extracted from the MBA/MScIB Dual Degree Administrativeand Operational Policies, from Vancouver Island University Policies and Procedures and from

    the University of Hertfordshire Policies and Regulations (UPR 11.1)

    (University of Hertfordshire Policies and Regulations can be accessed on-line at:www.herts.ac.uk/secreg/upr)

    Deferral:An instructor may decide that a student who has valid reasons for requesting a deferral ofone or more assessments may be permitted to undertake deferred assessment at a later date. In thiscase the grade recorded for the student is not constrained in terms of the grade which may beawarded. A deferral will only be granted for valid medical reasons or if there is a death in theimmediate family. For medical reasons a physicians letter explaining the impact of the illness on the

    students ability to perform academically must be provided. In the event of the death of animmediate family member you will be required to provide proof of the death.

    Immediate family is defined as a students parent, wife, husband, common-law spouse, child, brother,sister, father-in-law, mother-in-law, grandparents, grandchild, and any relative who has been residingin the same household, or any other relative for whom a student is required to administer bereavementresponsibilities.

    http://www.mala.ca/policies/http://www.mala.ca/policies/http://www.mala.ca/policies/http://www.herts.ac.uk/secreg/upr/http://www.herts.ac.uk/secreg/upr/http://www.herts.ac.uk/secreg/upr/http://www.herts.ac.uk/secreg/uprhttp://www.herts.ac.uk/secreg/uprhttp://www.herts.ac.uk/secreg/uprhttp://www.herts.ac.uk/secreg/upr/http://www.mala.ca/policies/
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    Referral:Defined as a reassessment opportunity for students who have been unsuccessful at theirfirst attempt. Students are not required to re-enrol for the course. The grade that will be assigned for a

    referred pass is D. Students can elect to re-enrol in the course directly without attempting thereferral.

    Re-enrolment:Students are given the opportunity to repeat a course or courses, which they have

    previously failed at first and usually, second attempt. Normally, students can re-enrol only to repeat acourse they have failed. Students achieving a passing grade as their first attempt may not repeat acourse to improve the grade, nor may they be required to repeat the subject to qualify for an award.Repeated courses are not constrained in terms of the grade which may be awarded.

    It is important to note, however, that students who repeat a course will not be offered further

    referral opportunities unless it is a UH course. Students who repeat a course must pass thecourse on that second enrolment opportunity. (The University of Hertfordshires policy in thisregard differs slightly from Vancouver Island Universitys. Please refer to UH Policies andRegulations, as noted above.)

    Students are expected to attend the University for referred/deferred examinations if granted, at the

    appointed date(s) and time(s) and to hand in any required course work by the deadline(s) given.Failure to do so will result in a failing grade.

    13. Internship and Applied Project

    The internship is designed to enable students to gain supervised practical experience through aplacement in a professional business setting. Students who are not in the Finance or Marketing optionwill be assigned responsibilities to complete in conjunction with the requirements for the AppliedBusiness Project (MBA 581). The Internship will be organized through consultations with thestudent, the organization and the MBA Internship Office/Campus Career Centre.

    The applied business project is a substantial piece of research-based work which will provide studentswith the opportunity to apply their knowledge and skills through the investigation and analysis of acomplex business problem, management issue or situation that will form the basis of their internship.The aim of this project is to enable students to link the business knowledge gained throughout theirstudy in the program to relevant issues in the general business environment. Each student will beguided through the design, implementation and evaluation of the applied business project by thesupervision of a faculty member. Students completing the Finance or Marketing option will take twoadditional courses instead of completing the Applied Project.

    Internship StructureThe Internship has three elements:

    1. MBA Internship Preparation I and II (MBA 578, 579: 1 credit each)2. Internship Work Term/Experiential Learning component (MBA 580 or 582: 7 credits)

    MBA Internship Preparation Courses (MBA 578, 579)The critical workplace skills required by the typical MBA employer include academic,communication, and personal management and teamwork skills. These skills will be developed bystudents during MBA 500 - The Effective Manager and through the Internship Preparation courses.

    The Internship Preparation Courses (covering 24 hours over the first two semesters) are intended tointroduce students to the knowledge, skills, attitudes, real world strategies and tools required forseeking and succeeding in the world of work for future employment and career success. Attendance at

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    these workshops is mandatory and non-attendance or lack of participation may result in a studentlosing their right to apply for an internship. These courses are graded on a pass/fail basis.

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    Classes will cover:

    Career self-assessment and development Networking techniques

    Resumes and cover letters

    Portfolio development

    Interview skills Labour market profiles Business and personal management skills

    In addition to the twelve hours of class time per semester, students will be required to participate inother activities that support the development of employability skills.

    Internship Work Term/Experiential Learning Component (MBA 580 or 582)A typical Internship Work Term will occupy sixteen weeks in the final semester of the program, andwill provide students with:

    the opportunity to utilize concepts, skills and theories learned in the classroom.

    exposure to individual sectors of the business field and an understanding of the day to

    day work of an organization the opportunity to acquire an understanding of how the overall goals of the organization

    are operationalized through policies, procedures, and the development and deployment ofresources.

    an opportunity to assess their abilities and interests within a business environment. practical experience in an employment situation. an experiential learning component to enhance their career development and job-search

    and employability skills.

    an organizational environment within which they can conduct the work necessary tocomplete the Applied Business Project by analyzing and evaluating a business problem orissue

    the opportunity to assist and make recommendations to businesses based on research

    findings

    Applied Project Learning Outcomes:Provide students with a knowledge and understanding of:

    how to investigate a specific organizational or business situation and communicate theoutcomes of such investigations in a rigorous manner through the application ofappropriate research strategies and design;

    relevant theoretical perspectives that support the analysis, exploration and explanation ofthe situation of focus;

    the strategic context of the situation of focus whether internal and/or external.

    Successful students will have the ability to (skills and attributes):

    plan, implement and evaluate an applied business project that meets establisheddeadlines;

    develop and present a well-supported argument as a result of applying an acceptableresearch process;

    present their investigation and results in the appropriate format.

    The VIU MBA internship model is somewhat different from the traditional one, where the experiencewith the employer is almost exclusively focused on the completion of everyday tasks associated with

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    a particular employee position (e.g. working as an analyst in a marketing department for threemonths) An internship in our model may include some aspects of working in a marketing

    department (to use the above example), but an essential focus would be a specific project within thatemployment context that would form the basis for the completion of an Applied Business Projectreport. This report is itself worth 6 credits over and above the credits for the internship, and would bebetween 12,000 - 15,000 words in length. The internship will provide the student with valuable

    hands-on work experience, help the development of job skills and networks, and build personalconfidence and professionalism.

    Pass/Fail criteria re MBA 578, 579, 580, 582

    Completion of agreed work/projects;

    Student attendance and participation in the Internship Preparation Workshops;

    Meeting of minimal work place standardspunctuality, communication skills,attendance, and time management;

    Achievement of learning objectives established at the outset of the internship;

    Student internship journal;

    Student report on personal learning and achievement of learning outcomes;

    Employer report on internship deliverables.

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    Appendix A

    MBA Course Descriptions

    Management Foundation Program

    PMBA 501 Management and StrategyThis course is concerned with the nature of management, the external and internal corporateenvironments, and the development of strategies through which organizations engage theirenvironment. The role of the global manager and the integrated nature of managing is examinedbased on the functions of management: Planning, Organizing, Leading and Controlling. The coursefurther examines the dynamics of environmental and firm-specific factors necessary for thedevelopment of complex, future-directed strategic decisions. The environment, industry, firm, and itscompetitors are assessed using a number of frameworks and analytic techniques. Competitive andcooperative strategic options and their implications are considered at both the corporate and businesslevels. Updated cases and websites are used extensively as the basis for analysis and discussion.

    Students will be expected to apply the framework of ideas provided by the course to their knowledgeof particular industry sectors and organizations.

    PMBA 502 Foundations of MarketingA broad theoretical and practical introduction to Marketing and the application of theory and effectivepractice to building and maintaining successful relationships with customers and suppliers. Topicsinclude the marketing function, the marketing mix, buyer behaviour, market research, marketingstrategy and customer management.

    PMBA 503 Foundations of EconomicsA broad theoretical introduction to economics and how economic agents make decisions. Topicsinclude consumers, producers, managers, and all levels of governments and span core concepts inboth microeconomics and macroeconomics.

    PMBA 504 Basics of Accounting and Quantitative MethodsAn introduction to the use of accounting information and statistical techniques in business decision-making. Topics include the basic tools needed to understand and use accounting information and anoverview of statistical techniques used in business decision-making.

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    MBA/MScIB Program (54 credits)

    First Semester (Start Date 1:September-December, Start Date 2:January-April) [16 credits]

    MBA 500-The Effective Manager (3 credits)

    MBA 502-Establishing the Global Context (3 credits)MBA 503-Management Decision-Making: Financial Analysis (3 credits)MBA 504-Management Decision-Making: Managerial Economics (3 credits)MBA 523-International Marketing (3 credits)MBA 578 Internship Preparation I (1 credit)

    Second Semester (Start Date 1:January-April, Start Date 2: Summer) [16 credits]

    MBA 501-Managing the Networked Enterprise (3 credits)MBA 505-Management Decision-Making: Operations and Decision Analysis (3 credits)MBA 506-Research Methods and Consulting Skills (3 credits)MBA 521-Financial Performance Measurement (3 credits) (UH)

    MBA 522-International Business Strategy (3 credits) (UH)MBA 579 Internship Preparation II (1 credit)

    Third Semester (Start Date 1:May-June, Start Date 2:September-October) [9 credits]

    MBA 540-International Human Resource Management (3 credits) (UH)MBA 541-Corporate Social Responsibility (3 credits) (UH)

    One of the following electives:(3 credits)

    (note: normally three or four elective choices from this list will be offered to each cohort)MBA 520-Applied Human Resource ManagementMBA 532-Marketing Communications Strategy

    MBA 560-Small Business ManagementMBA 561-Business Strategies for Sustainable DevelopmentMBA 562-Tourism ManagementMBA 563-Marketing TechnologyMBA 564-Business ForecastingMBA 565-Special Topics in Management (various topical courses may be offered)MBA 566- Strategic Marketing ManagementMBA 567- Real Estate Investment

    INTEGRATIVE PROGRAM

    Fourth Semester (Start Date 1:July-October, Start Date 2: November-February) [13 credits]

    MBA 580-Internship (7 credits)MBA 581-Applied Business Project (6 credits)

    FINANCE/MARKETING OPTIONSStudents in these options will take one related course as their elective in the third semester and will

    take two more related courses in a fourth seven week semester instead of doing the applied project.

    They will take MBA 582 Option-Focussed Internship running September to December or January to

    April.

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    MBA 500-The Effective Manager (3 credits)Using an applied learning approach, this course aims to provide students with the opportunity toimprove their management practice through an increased understanding of the skills required toundertake managerial work in organizations. The course explores the changing context ofmanagement in todays organizations and examines the impact of organizational structures andsystems on human behaviour at individual, group and organizational levels. The course also focuses

    on the strategic role of managers in the application of varied organizational business models tomaintain competitiveness in todays global economy.

    MBA 501-Managing the Networked Enterprise (3 credits)

    This course addresses the ways in which managers use modern business information systems andnetworks to enhance the management process and promote business outcomes. Building on coreconcepts of the role and function of information systems in the organization, the course will focus onthe key areas of management decision making related to investment in and strategic management ofinformation technology resources. The impact of digital network and communications technology onmodern business activities and strategies will be a core theme of the course.

    MBA 502-Establishing the Global Context (3 credits)

    The course integrates the perspectives of markets, cultures, economies, governmental structures andforms of business organization in the present context of globalization. In its coverage of markets andcultures, the course will build on fundamental knowledge and practice of marketing to give studentsthe ability to apply marketing theories and frameworks in the identification of problems andgeneration of options to solve problems in a global context. In its coverage of economies,governmental structures and forms of business organization, the course aims to develop a criticalawareness of competing theories that seek to explain these forces and factors of globalization,competitive advantage, differentiation and integration.

    MBA 503-Managerial Decision-Making: Financial Analysis (3 credits)Managers for any organization from small to large, local to international require an understanding offinancial and operational accounting techniques in order to make effective decisions. This course will

    examine financial reporting issues and operational accounting practices in the context of problemsolving and decision-making in organizations.

    MBA 504-Managerial Decision-Making: Managerial Economics (3 credits)

    This course blends microeconomics and statistical tools such as forecasting in order to answerquestions relevant to managers in their decision-making process with regards to an organizationsscarce resources. Topics to be covered involve demand, production, and cost estimation usingregression analysis, and forecasting. Emphasis is on learning-by-doing where data from the businesssector and computer software are used to generate forecasts for managerial decision purposes.

    MBA 505- Management Decision Making: Operations and Decision Analysis (3 credits)This course builds analytic skills used in business by exposing students to a range of quantitative and

    financial problem-solving and decision-making tools and techniques for use by the non-specialistmanager. Its context will be the intra- and extra-organizational processes related to the systems thatprovide services and/or produce goods within the enterprise, and their contribution to businesseffectiveness.

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    MBA 506-Research Methods and Consulting Skills (3 credits)This course is designed to provide students with the necessary research and consulting skills tocomplete the Internship and the Applied Business Project requirements for the program. The firstpart of the course focuses on developing students ability to recognize the need for research,understand where and how to gather data and convert it into reliable information for businessdecision-making. The course will have a practical orientation with an emphasis on various issues

    students would face in the workplace. The second part of the course focuses on developing studentsability to apply consulting skills and processes in a variety of situations from working with internalclients, to cross-functional teams to external clients and vendors. This part of the course will preparestudents for their internship by developing skills such as those required to make presentations,interview clients, write reports and work in groups.

    MBA 520-Applied Human Resource Management (3 credits-elective)This course is designed to reflect the active leadership role required of Human Resource practitioners.The course positions the function within a strategic context that requires informed assessment ofoperational priorities with which human resource practices are aligned. A focus of the course is on theassessment of organizational practice and approaches to intervention to sustain and or to initiate andimplement change. At the graduate level, the course is intended to develop the perspective and role

    required and expected of a senior Human Resource professional.

    MBA 521-Financial Performance Measurement (3 credits) [UH Course]

    The aims of this course are to enable students to examine the contribution that financial theory andpractice plays in the financing, internal financial control and the enhancement of value withinorganizations from the viewpoint of non-financial managers. It will focus on the ways in which theorganization is funded, the internal financial control of the organization and the ways in whicheconomic value is both measured and enhanced.

    MBA 522-International Business Strategy (3 credits) [UH Course]The aims of this course are to enable students to examine transnational organizations and exploretheir motives for and methods of developing business internationally. The course will also

    examine the complexities of the international business environment in addition to evaluating thestrategic issues surrounding transnational business expansion and operation.

    MBA 523-International Marketing (3 credits)This course is designed to provide students with an understanding of the broad differences betweendomestic and international marketing. It looks at the international perspectives of the elements of themarketing mix and the external environments including economic, cultural, political, legal and otherinfluences that affect international marketing decisions. Entry strategies are considered as are theorganizational choices involved in cross-border marketing. This course will enable students to explorethe nature of marketing management decisions in an international context.

    MBA 532-Marketing Communications Strategy (3 credits-elective)

    The aims of this course are to enable students to understand the various aspects of marketingcommunications from initial analysis of the market through to the development of strategiesincorporating an expanding range of promotional techniques. The subjects covered arecommunications theory, account planning, management of the marketing communications mix,promotional planning, implementation and evaluation.

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    MBA 540-International Human Resource Management (3 credits) [UH Course]The aims of this course are to enable students to critically explore the management of people from aninternational perspective, analyzing the complex HRM and employment relations policies, strategiesand practices that organizations pursue in the context of globalization.

    MBA 541-Corporate Social Responsibility (3 credits) [UH Course]

    The aims of this course are to enable students to become familiar with the issues facing corporatedecision makers while identifying the wide-ranging responsibilities these executives bear towardsstakeholders inside and outside the organization. The course will also focus on understanding therelationship between board responsibilities, corporate social responsibility and governance structuresin addition to examining recent issues on corporate governance and social responsibility.

    MBA 560-Small Business Management (3 credits-elective)This course aims to provide students with a theoretical and practical understanding of the context andrange of management issues found in small businesses. It explores the importance of the smallbusiness sector in Canada in addition to the wider international economy. The course also introducesa range of techniques and knowledge relevant to the effective management of a small business.

    MBA 561-Business Strategies for Sustainable Development (3 credits-elective)This course is designed to provide students with the knowledge and skills needed to championsustainable development at the organizational level. Students will be introduced to the three pillars ofsustainability including economic, environmental and social perspectives. The rationale forintegrating sustainable practices is provided by analyzing the benefits and costs to businesses.Stakeholders involved in sustainable development are covered with particular emphasis on the rolesand responsibilities of businesses.

    MBA 562-Tourism Management (3 credits-elective)The course seeks to enable students to understand the nature and structure of the tourism system andto appreciate the impact of past and present developments in tourism planning and development.Successful students should be able analyze the problems inherent in developing and managing

    tourism.

    MBA 563-Marketing Technology (3 credits-elective)This course is built on the premise that the technologies that comprise the Internet are impactingtraditional marketing and business relationships in fundamental ways. Beginning with a survey of therange of tools and solutions available, it will critically examine the ways in which marketers canleverage new technology to achieve functional efficiencies and to devise powerful marketingstrategies.

    MBA 564-Business Forecasting (3 credits-elective)

    This course seeks to enable students to demonstrate the use of IT methods to investigatecyclical influences and their inter-relationships in the world economy, and their effects on

    international business. The course provides students with an understanding of the applicationof a wide range of forecasting/planning procedures and models in order to integrate thecontributions of economics, quantitative methods and decision sciences in this area.

    MBA 565-Special Topics in Management (3 credits-elective)The aim of this course is to provide a forum for the study of important contemporary concepts, trendsand challenges in the field of management. Selected topics may be drawn from a variety ofdisciplines, but will represent management problems that have strategic significance or currentimportance for organizations.

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    MBA 566 Strategic Marketing Management (3 credits-elective)

    Investigates marketing from a managerial perspective, including critical analysis of the functions ofmarketing opportunity assessment, marketing planning and programming, marketing leadership andorganization, and evaluating and adjusting the marketing effort.

    MBA 567 Real Estate Investment (3 credits-elective)

    Broad topics, aiming to stimulate student's interest in real estate investment and management, arecovered. These topics include real estate economics, property and contract laws, government land usecontrol and tools, ownership and property rights, investment risk factors and analysis, propertytaxation, appraisal approaches, brokerage, and mortgaging. MBA 567 was formerly called MBA565B; credit will not be granted for both courses. (3:0:0)

    MBA 570 Global Financial Institutions Management (3 credits-elective)

    This course studies risk management approaches in global financial institutions. Regulatory mandatesrequiring specific monitoring, reporting and reserve actions will be examined from leading nationalexamples and emerging global agencies. Methods for monitoring and managing particular types ofrisks within particular institutional settings will also be studied. (6:0:0 for 7 weeks).

    MBA 571 Mutual Funds Industry in Canada (3 credits-elective)

    A study of the principles of securities markets and portfolio management in general and mutual fundsin particular. Topics covered will include preparing for and taking the licensing exam for theCanadian Investment Funds Course. (6:0:0 for 7 weeks)

    MBA 572 Global Investment Management (3 credits-elective)

    An examination of the management of financial asset investments globally, from initial publicofferings to the international cross-listing and global issuance. Topics include methods of valuation,portfolio construction, and risk management will be covered. Best practices for diversification andrisk management will also be covered. (6:0:0 for 7 weeks)

    MBA 573 Equity Security Analysis (3 credits-elective)

    An examination of methods of analysis and valuation of equity securities, including issues ofinternational accounting standards affecting the comparability of financial ratios, and valuationmodels. Topics include a working knowledge of the analysis of equity risk and return relationshipsamong industries and companies. (6:0:0 for 7 weeks)

    MBA 574 Fixed Income Security Analysis (3 credits-elective)

    Examines the analysis and valuation of fixed income securities. A detailed study of modeling the termstructure of interest rates, various yield measures, volatility, duration and convexity. Topics includeglobal best practices of ratings agencies, standards of research objectivity, and research analysts will

    be studied. (6:0:0 for 7 weeks)

    MBA 575 Derivative Instruments and Markets (3 credits-elective)

    A study of the management and valuation of derivative securities. Topics include the major use ofderivatives as a means of risk reduction against uncertainty, hedging strategies. The structure ofderivative exchanges will be explored. (6:0:0 for 7 weeks)

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    MBA 576 Multinational Financial Management (3 credits-elective)

    An investigation into aspects of corporate finance, international financial markets, financing(including cost of capital), capital structure, and multinational cash management in a multinationalcontext. Topics include international risks such as foreign exchange risk, international investment riskand political risk are covered. (6:0:0 for 7 weeks)

    MBA 578 Internship Preparation I (1 credit)

    A course designed to prepare MBA students for their internship experience. Topics include self-examination, transferability of skills, attitudes, competencies and experiences required to succeed andcontribute to the business labour market. Students also develop a resume, covering letter and skillsportfolio. (3:0:0 for 4 weeks)

    MBA 579 Internship Preparation II (1 credits)

    A course designed to build upon Internship Preparation I. Topics include networking and job searchstrategies, informational interviews, interview techniques and business etiquette, which are essentialto succeed in an internship and contribute to the labour market. (3:0:0 for 4 weeks)

    MBA 580-Internship (7 credits)The internship is designed to enable students to gain supervised practical experience through aplacement in a professional business setting. Students will be assigned responsibilities to complete inconjunction with the requirements for the Applied Business Project (MBA 581). The Internship willbe organized through consultations with the student, the organization and the MBA Program OfficeInternship Coordinators. Faculty supervisors will also be consulted throughout the process.

    MBA 581-Applied Business Project (6 credits)The applied business project is a substantial piece of research-based work which will provide studentswith the opportunity to apply their knowledge and skills through the investigation and analysis of acomplex business problem, management issue or situation that will form the basis of their Internship.

    The aim of this project is to enable students to link the business knowledge gained throughout theirstudy in the program to its application to relevant issues in the general business environment. Eachstudent will be guided through the design, implementation and evaluation of the applied businessproject by a supervising faculty member.

    MBA 582 Option-Focused Internship (7 credits)

    The Internship is designed to enable students to gain supervised practical experience through aplacement in a professional business setting (specifically focused in the area of the Finance andMarketing Electives Options). Students will be assigned responsibilities to complete in conjunctionwith an Internship Experiential Learning Report.

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    Appendix B

    Faculty and Administrative Staff

    Administrative Staff

    Name email

    TWYNAM, DAVE Dean, Faculty of Management [email protected]

    DYKEMAN, BROCK. Director, MBA Program [email protected]

    MCLAUGHLIN, TIFFANY. Program Assistant, MBAProgram

    [email protected]

    KELLY, JANE. Director, International Admissions [email protected]

    Faculty

    Name emailCHUANKARN, PATRICK (PRASIT), B.Sc. (Thailand), MBA(Kansas), D.BA. (University of Victoria, Australia)

    [email protected]

    DAS, ANUPAM B.Sc. (Chittagong) MBA, Ph.D (AIT) [email protected]

    HAIME, COLIN B.A. (Victoria) C.A. [email protected]

    HAMMER, KEN B.A. (Alberta), M.A. (Brigham Young), Ph.D(Minnesota)

    [email protected]

    HOLYER, GORDON, B.A. (Trent), M.A. (Toronto), C.G.A. [email protected]

    JACKSON, LAURIE B.Sc., M.Ed. (Alberta) Ph.D. (Victoria) [email protected]

    JEAN LOUIS, ROSMY, B.Sc. (Haiti), M.Ec. (Mexico), Ph. D(Manitoba)

    [email protected]

    JENSEN, KEITH B.G.S. (Michigan), M.A., Ph.D. (SimonFraser)

    [email protected]

    KURUCZ, PAUL B.A., M.B.A. (Western) [email protected]

    LATULIPPE, JOHAN B.A (Concordia), M.A. (UBC) Ph.D(Montreal)

    [email protected]

    LANGE, PETER Ind-Kfm., M.A. in Accounting & FinancialEconomics (Essex), M.B.A. (Warwick)

    [email protected]

    LIN, ANDY, B.Sc. (Taiwan), M.B.A. (Cal. State U.), Ph.D. (U.of Texas)

    [email protected]

    MACCOLL, MICHAEL, B.Sc., M.P.A. (Victoria), Ph.D.(Toronto)

    [email protected]

    MARTENS, MARTIN B.Sc. (Arizona State), MBA (Hawaii),Ph.D. (British Columbia)

    [email protected]

    MUSTAFA, SAMEER, B.B.A. (Jordan), M. AFIC., D.B.A.(Cleveland State)

    [email protected]

    O'SHEA, MICHAEL, B.Sc. (Acadia), B.Comm., M.Sc.(Manitoba)

    michael.o'[email protected]

    mailto:[email protected]:[email protected]:[email protected]:[email protected]:[email protected]:[email protected]:[email protected]:[email protected]:[email protected]:[email protected]:[email protected]:[email protected]:[email protected]:[email protected]:[email protected]:[email protected]:[email protected]:[email protected]:[email protected]:[email protected]:andy.