2012 CRCT, CRCT-M, GAA, GHSGTPre-Administration Workshop

February 2012

Webinar Etiquette• Please use the Audio Setup Wizard in the Tools Menu to configure and test your audio

settings before the presentation begins.• To eliminate interference from background noise in your area, please leave the Talk Button

(lower left of the Elluminate window) on mute if you are not speaking.• Due to the number of participants, we request that questions be submitted via Chat.• You will receive a prompt to download this PowerPoint. You can also go to Window, File

Transfer to download any files sent through this webinar.

1

2012 CRCT Pre-Administration

Workshop

2

AGENDA• Training Materials• CRCT Overview• Pre-Administration• Testing• Post Test Activities• Reporting• Contact Information• Questions

3

TRAINING MATERIALS• “Train the Trainer Model” for system training

• The Test Coordinator’s Manual and Examiner’s Manual are posted on the Georgia Department of education website:

• The Manuals and other training materials are also posted on the CTB website at:

http://www.ctb.com/gacrct

4

TRAINING MATERIALS• Posted to both the GaDOE and CTB websites:

– CRCT Pre-Administration PowerPoint presentation– CRCT Pre-Administration Webinar recording link– Test Coordinator’s Manual (TCM)– Grades 3 – 8 Test Examiner’s Manual (TEM)– Grade 3 Answer Document– Middle Grades Math Formula Sheet (DOE site only)– Read Aloud Guidelines & Tutorial (DOE site only)

• Additional materials posted to the CTB website:– Administration Documents

• Sample Packing List • Shipment Verification Form• Sample Security Checklist• Sample Answer Document• School Group List (SGL)• Group Information Sheet (GIS)• Stack Cover Cards• PreID Barcode Label

5

CRCT OVERVIEW

Will cover the following:• Administration Dates• Main Administration• Retest Administration• Test Construction

6

CRCT OVERVIEW: Administration Dates

• System testing dates were submitted in December/January through the Online Enrollment System.

– Main Administration: April 2 – May 4

• 9 consecutive day window – Retest Administration:

May 14 – July 27• 1 or 2 windows of 5 consecutive days each.

• 2 windows are available for different grade levels

7

CRCT OVERVIEW: Main Administration• Main Administration: April 2 – May 4

– Includes all students enrolled in grades 3 through 8, except for those who take the GAA or CRCT-M

• Make-up Testing– Make-up tests should be given within the system’s

scheduled 9 day administration window.– Outside of the system’s scheduled window, but within the

State Administration window, students in grades 3, 5, & 8 may make-up the Reading and Math sections.

8

CRCT OVERVIEW: Retest

Administration• Retest Administration: May 14 – July 27

– Includes students who perform at Level 1 in Reading (grades 3, 5, & 8) or Math (grades 5 & 8) during the Main Administration.

• Exception Testing– Qualified students who miss the system’s scheduled Retest

window may receive an exception to test within the state Retest Administration window.

– All requests for exception testing must be approved through the GaDOE.

• Online Retest Option: May 14 – July 27

9

Retest SGL Pre-populated for grade levels•There are no teachers names for Retest. •The Retest School/Group List will now be pre-populated with grade levels.

10

New

Retest Administration: Online Retest Option• Administration Schedule

– May 14 – July 27, 2012• 5 day Reporting

– Systems testing in mixed mode (both Online and Paper/Pencil)• 5 day turnaround time (TAT) will begin at the receipt of

Paper/Pencil answer docs• System will receive reports for both modes together• Separate records for students taking different content in

different modes– Schools testing entirely in Online mode

• System must inform CTB customer service which schools are testing online

• 2 day TAT will begin the day after the online test ends and CTB is informed that testing has ended for online testers

• For more information about testing online, visit the CTB-hosted CRCT website: http://www.ctb.com/gacrct

New

11

Retest Administration:

Online Retest Option Important DatesDec 8, 2011 – Jan 13, 2012 System Test Coordinators Enrollment System CRCT 2012 Registration

Dec 8, 2011 – Feb 3, 2012 System Test Coordinators Enroll in CRCT 2012 Online Retest

Feb 17, 2012 System Test Coordinators Receive email confirmation of CRCT Online Retest participation

Feb 29, 2012 andMay 7, 2012

Technology Coordinators CRCT Online Retest Webinar Training

Feb 24, 2012 System Test Coordinators Additional Q&A Session for CRCT Online Retest

Starting April 16, 2012 Technology Coordinators Complete CRCT Online Retest site readiness activitiesSubmit site certification email

April 23-24, 2012 All Staff Receive CRCT Online Retest system accounts

May 1, 2012 & May 8, 2012 System Test Coordinators CRCT Online Retest training session

May 14 – July 27, 2012 All Staff Administer CRCT 2012 Online Retest Sessions

12

CRCT OVERVIEW: Test Construction• Content Areas

– Spring grades 3 – 8: Reading, Math, ELA, Science & Social Studies

– Retest grade 3: Reading– Retest grades 5 & 8: Reading & Math

• All items are “Selected Response” (multiple choice)

13

CRCT OVERVIEW: Test Construction

• Common Core Georgia Performance Standards (CCGPS) Field Test Items– CCGPS field test items will be included in Reading,

ELA and Math – Students will NOT be scored on CCGPS field test

items– Field testing helps ensure the high quality of items

and tests

New

14

PRE-ADMINISTRATIONWill cover the following:• System Test Coordinator Responsibilities• School Test Coordinator Responsibilities• Receiving Your Materials Shipment• Test Materials Adjustments Application• Distribution to Schools• Security• Pre-ID Labels• Coding for GNETS

15

PRE-ADMINISTRATION: System Test Coordinator Responsibilities

• Reviews the Test Coordinator’s Manual (TCM) and Test Examiner’s Manuals (TEM).

• Organizes the training sessions for School Test Coordinators.• Organizes the training for assessment of students with

accommodations• Organizes system security plan.• Receives CRCT materials and verifies that all boxes have been

received.• Distributes CRCT materials and pre-ID labels to School Test

Coordinators. Please order additional materials as soon as possible.

16

PRE-ADMINISTRATION: School Test Coordinator Responsibilities

• Reviews the Test Coordinator’s Manual (TCM) and Test Examiner’s Manuals (TEM).

• Organizes training sessions for Test Examiners.• Organizes the training for assessment of students with

accommodations• Receives CRCT materials from the System Test Coordinator and

verifies that all boxes have been received.• Organizes school security plan.• Notifies the System Test Coordinator if additional materials are

needed.

17

PRE-ADMINISTRATION: Receiving Your Materials Shipment• System Shipment includes:

– System Packing List– School Packing Lists– Shipment Verification Form– System Security Checklist– Return Shipping Labels– System Overage materials (see next slide)

18

PRE-ADMINISTRATION: Overage Materials

• System Test Coordinators will use the System overage materials to provide additional materials to those school that exhaust the School Overage materials.– School Group Lists– Group Information Sheets

• Pre-coded and blank• Instructions on proper coding will be included.

– Test Coordinator’s & Test Examiner’s Manuals– Test booklets & answer sheets– Stack Cover Cards & paper bands

19

PRE-ADMINISTRATION: Overage Materials

• System selected their system-level overage from the Enrollment System.

• Schools receive 10% overage.• Schools also receive small group kits.

20

PRE-ADMINISTRATION: Overage Materials

• System selected their system-level overage from the Enrollment System.

• Schools receive 10% overage.• Schools also receive small group kits.

21

PRE-ADMINISTRATION:Receiving Your Materials Shipment

• When will I receive my shipment?– Shipping dates are estimated based on the dates provided through

the CRCT Enrollment System in December/January.– Test materials will be shipped to systems at least two weeks prior to

testing.– Shipping schedules will take into account Spring Breaks.

• Complete the System Inventory Checklist– Step-by-step instructions to be completed by the Test Coordinators

immediately upon receipt of materials.– System Inventory Checklist provided in the TCM on page 13.

– Retest Materials will be sent to all districts 4/23/12-4/27/12– Retest Materials boxes will be labeled

New

22

PRE-ADMINISTRATION:Test Materials Adjustments (TMA)

• The TMA application can be used to order additional materials for the Spring 2012 CRCT administration in the event that your initial materials shipment is insufficient.

• The TMA application allows you to:– Place orders for additional materials online– View exactly what materials were shipped to you

• Connecting to TMA application:– Login to www.ctb.com/gacrct website– Click the Login link and enter your username/password– Click the Test Materials Adjustment link

• Short/Add Window: 3/13/12 – 4/20/12

New

23

24

Choose the shipping address.

Click to fill Total Received column.

Modify if your shipment was short.

Enter the quantity you want in addition to what you have received.

Enter any special requests for shipping and delivery.Enter any special requests for shipping and delivery.

TMAQuickStart Guide available at http://ctb.com/gacrct

PRE-ADMINISTRATION: Distribution to Schools

• School Test Coordinators – Complete the School Inventory Checklist provided in the TCM on page 15.

• Boxes are labeled for each School and include:– School Packing List & School Security Checklist– School Group Lists– Group Information Sheets and coding instructions– Test Coordinator’s Manuals & Test Examiner’s Manuals– Test booklets & answer sheets– Stack Cover Cards & paper bands

• Schools receive an overage of materials. – If additional materials are needed, School Test Coordinators contact the System

Test Coordinator.• Retain boxes for return shipping.

25

PRE-ADMINISTRATION: Security• All Systems must adhere to the 9 day test window.• Materials kept in secure storage before, during, and after testing.• Student Test Booklets are presorted into class packs of 20 and 5 and must

remain in their shrink-wrapped packages as late as possible to avoid security concerns.

• School Test Coordinators use the School Security Checklist to check materials out to Test Examiners. All materials are returned to the School Test Coordinator for secure storage at the end of each day.

• Security wafer seals on all test books cannot be broken until testing begins.• Each classroom must have adequate staff to monitor testing.• Test Irregularities: Contact GaDOE for instruction. You may be asked to

complete the Test Irregularities form online on the MyGaDOE Portal.

26

PRE-ADMINISTRATION: Pre-ID Labels

• Pre-ID labels are included in each School Test Coordinator Kit.

• Three (3) barcode labels for each student.• Visible information includes:

– Student name & GTID – School and System names & codes– Grade– Student birthday & gender– Ethnicity, Race and PSRC– Barcode number

27

PRE-ADMINISTRATION: Pre-ID Labels

•Three barcode labels for each student•Do not use if inaccurate•Barcodes override bubbling•Additional labels can be used on test booklet

TCM

CRCT Answer document CRCT Test booklet Spare (Do not use for CRCT-M)

New

28

PRE-ADMINISTRATION: Pre-ID Labels• Pre-ID information is provided to CTB by GaDOE. If the Pre-ID Label

is incorrect:– Examiners must notify the School Test Coordinator– School Test Coordinator must update the school student records– Do not use incorrect Pre-ID labels.

• Pre-ID should be applied prior to testing.• Pre-ID labels should match student being tested EXACTLY. Be aware

of similar names. – Do not use the label if information is incorrect. Barcode

information will override bubbled information.• Barcode label may be used if the only inaccurate

information is the grade or teacher name.• If a student does not have a Pre-ID label, information must be

bubbled on the answer document.• When bubbling demographic information, fill in the text boxes first,

then bubble.

29

PRE-ADMINISTRATION: Pre-ID Labels• Barcode applied incorrectly

– If answers have been gridded:• Transcribe student answers & demographics onto a replacement

answer sheet.• Write VOID over the original booklet/answer sheet, and return it

with non-scorable materials.– If answers have not been gridded:

• Write VOID over the original answer sheet, and return it with non-scorable materials.

• Student transfers– Not applied to an answer document:

• Destroy the barcode.– Applied to an answer document:

• Write VOID over the original booklet/answer sheet, and return it with non-scorable materials.

30

PRE-ADMINISTRATION: Coding GNETS Programs

• In order to receive results for GNETS Programs, an identifier code needs to be bubbled on each student’s answer document in the box marked GNETS.

• Codes and instructions are included in the TCM

Alpine Program 01Burwell Program

02Cedarwood Program

03Coastal Academy Program

04Coastal GA Comprehensive Academy

05Mainstay

06Dekalb-Rockdale Program

07Elam Alexander Academy

08Flint Area Learning Center

09Harrell Learning Center

10H.A.V.E.N. Academy

11Heartland Academy

12

Horizon Academy 13Northstar Educational & Therapeutic Services14North Metro Program 15Northwest Georgia Educational Program 16Oak Tree

17GNETS of Oconee 18Pathways Educational Program 19River Quest Program 20Rutland Academy 21Sand Hills Program 22South Metro Program 23Woodhall Program 24

31

TESTING

Will cover the following: • Preparation• Administration• Accommodations• Small Group Kits• Irregularities

32

TESTING: Preparation• Remove or cover instructional materials that may prompt

student responses.• Arrange seating to promote individual work.• Post a sign on the outside of the classroom door: “Testing:

Do Not Disturb.”• One proctor is recommended for up to 30 students and

required for more than 30.• Examiner Materials:

– Examiner’s Manual– Test books (Gr. 3-8) & Answer sheets (Gr. 3-8)– Scratch paper for Math (no calculators)– Two No.2 pencils with erasers per student

33

TESTING: Administration• Students take one content area per day.• All sections from a single content area must

be administered the same day.• Students can write in the test books.

Highlighters are not allowed.• Students take stretch breaks• Teacher monitoring– “Circulate & Check” to

prevent cheating, use of calculators, going ahead, or looking back.

34

TESTING: Accommodations• Be familiar with accommodations listed in IEPs.• Accommodations must

– be required by the student in order to participate in the assessment

– be provided during routine instruction and assessment in the classroom

• Accommodations may not– alter, explain, simplify, paraphrase, or eliminate any test item,

reading passage, writing prompt, or choice option– Provide verbal or other clues or suggestions that hint at or give

away the correct response to the student• For Large Print and Braille, transcribe student answers on

to a regular answer document.

35

Coding Accommodations• State Required Codes (SRC)• Accommodation Type (Setting,

Presentation, Response, Schedule)• Conditional Accommodation• Braille/Large Print• Read-Aloud Guidelines – in TEM

– Sample test items for Read-Aloud on CRCT website

36

Coding Accommodations

37

TESTING: Small Group Kits• Small Group Kits are for those students who need a special

administration of the exam in a small group environment. • Small Group Kits consist of 10 test books of the same grade

and form. The Small Group Kits are test books only, and are administered using the same Examiner Manual as the regular test.

• Small Group Kits are provided. Schools can also use regular overage materials to create Small Group Kits of a common form.

• Systems and Schools will receive a 10% overage. Additional Small Group Kits will be available from CTB Customer Service.

38

Irregularities (IR)• Events and circumstances, or departures from

standardized testing procedures are irregularities. They may have an impact on student performance that is not possible to define. They are reported and student scores are flagged simply to say, “There is something different about the conditions under which this score was obtained. Use caution in interpreting the score.”

39

TESTING: Irregularities• All test administration irregularities must be reported

by Examiners to the School Test Coordinator.• The School Test Coordinator sends irregularities to

System Test Coordinator for verification and to obtain the correct code.

• The System Test Coordinator contacts the GaDOE immediately for direction.

• If instructed to do so by the GaDOE, the System Test Coordinator will investigate and complete the Testing Irregularities Documentation Form provided online on the MyGaDOE Portal.

• Improperly coded irregularities may default to the holding of test scores

40

Some Examples of Irregularities (IR)

• Irregularities in Test Administration:• Materials being distributed inappropriately,• Directions not being followed,• Improper monitoring of test administration.• Student taking CRCT-M when they should take

CRCT

41

Invalidations (IV) • Some irregularities are so serious in the way

they affect student performances or compromise the integrity of the testing that they result in invalidation of student scores. • Content being disclosed, coached, or distributed• Cheating• Test Administrator altering responses during or

after testing.

42

Participation Invalidation (PIV) • In addition to irregularities (IR) and invalidations (IV),

systems will have to code for Participation Invalidations (PIV) for students who receive a accommodation that is not on the list of state-approved accommodations or not on the student’s IEP.

• Federal regulations stipulate that when inappropriate accommodations are used, students may not be considered participants in AYP calculations.

• In the CRCT, a potential PIV occurs when a student receives an unapproved conditional accommodation such as the reading of the test passages or use of the calculator on the Math test.

43

Coding Irregularities and Invalidations

Incorrect coding may result in no reports being sent.

44

Reducing Irregular Test Administrations• Ensure proper training of all test administrators• Maintain clear and consistent training and support

materials.• Make certain all accommodations are clear to test

administrators particularly if the Test Examiner is not the students’ regular teacher.

• Make certain that Test Examiners are constantly monitoring the testing environment.

• Respond to student actions appropriately and immediately.

• Implement a program for reporting irregularities during testing.

45

Characteristics of a Quality Investigation• Examiner should notify Principal and School Test Coordinator of incident.• School Test Coordinator should notify System Test Coordinator.• Request detailed written statements from all parties involved if

necessary.– Follow up on details (connect the dots)

• Follow district procedures regarding misconduct.• Provide a written summary of incident and investigation findings.

– Consult with GaDOE as needed.• System Test Coordinator is responsible for reporting to GaDOE.• Note:

– Report to GaDOE immediately, before investigation.– Final documentation should be entered into portal.

46

POST-TEST ACTIVITIES Will cover the following:• Test Examiner Responsibilities• School Test Coordinator Responsibilities• System Test Coordinator Responsibilities• Packing Return Shipment• Return Shipment Pick-up• Returning Make-up Materials• Return Shipment Errors

47

POST-TEST ACTIVITIES: Test Examiner Responsibilities

Test Examiner shall:• Collect all test materials daily.• Review answer documents.

– Where applicable, verify that the identifying information is correctly gridded.

– If instructed by the System Test Coordinator, complete Local Option Coding (Section 15)

– Complete “For Teacher Use Only” (Section 10-14)– Transcribing should be monitored by certified

educator

48

POST-TEST ACTIVITIES: Test Examiner Responsibilities

Scorable Materials

• Completed Group Information Sheet (GIS)

• Used Student Answer Sheets

Non-scorable Materials

• Used Student Test Booklets

• Large Print and Braille Test booklets

• Unused and Voided Test booklets and Answer sheets

• Scratch Paper• Examiner’s Manual

49

POST-TEST ACTIVITIES: Test Examiner Responsibilities

So that districts are prepared to address “non-participants” during AYP processing note:

• Collect by school and by subject… the names of each student who should have tested, but was a non-participant

• Districts will be asked to categorize their “non-participation” as one of the following four choices…Medical Emergency, Illness, Other, Unknown

• You may direct questions on the definition of “non-participant” and the above categories to your district’s GaDOE Accountability Specialist

50

POST-TEST ACTIVITIES: School Test Coordinator

• Verify that Test Examiners have returned all materials. – Materials for make-up testing administered outside of the

system’s scheduled window must be ordered by the System Test Coordinator.

• Inventory scorable and non-scorable materials separately• Complete the School Security Checklist and place in the first box of

Scorable material. • System Test Coordinators will need to make copies of any pages that

indicate missing or nonreturned materials and place these copies in the security checklist envelope for each school. System Coordinator’s will retain all original school security checklists.

• Verify that “VOID” is written across every voided Test booklet and Answer Sheet. Return voided documents with non-scorables.

51

POST-TEST ACTIVITIES:School Test Coordinator

• Destroy all scratch paper• Destroy all soiled documents (biohazard). Record as soiled

on the School Security Checklist.• Verify that each GIS is filled out correctly• Complete the School Group List (SGL)• Arrange all scorable documents with the student name face-

up.• Secure each classroom’s scorable materials with a paper

band using a Stack Cover Card for each bundle and a Group Information Sheet for each class. (Refer to the illustration on page 29 of the TCM).

52

POST-TEST ACTIVITIES: Packing Scorable Materials

Packing Scorable Materials:Band together by

classroom:[Top of Stack]

• Stack Cover Card– 1 per band

• Completed GIS– 1 per class

• 1 class of Student Answer Sheets (Gr. 3-8).[Bottom of Stack]

53

POST-TEST ACTIVITIES: School Test Coordinator

• Use the original shipping boxes for the return shipment. If you need additional boxes, notify the System Test Coordinator to order them through CTB’s Customer Service Team.

• Pack scorable and non-scorable materials separately.• All non-scorable materials must be returned to the System

Test Coordinator within one week of the last day of the system’s scheduled test window. In most systems, schools return scorable and non-scorable materials at the same time.

• Improper packaging may delay your score reports. Detailed instructions are provided in the “After Testing” section of the TCM.

54

POST-TEST ACTIVITIES: System Test Coordinator

Packing Return ShipmentSystem Test Coordinators prepare materials for pick-up.Reminders:• Do not consolidate materials from more than one school in the

same box.• Use one label per box.

– Use WHITE Return Shipping Labels for scorable materials.– Use Yellow Return Shipping Labels for non-scorable materials.– Note: You will not need any additional shipping labels to return your

materials.• Identify the sequence of boxes for each school on each shipping

label (example: Box 1 of 10).• Securely seal all boxes.

55

POST-TEST ACTIVITIES: Return Shipment Pick-up

• Assessment Distribution Services (ADS) will contact systems 5 business days before the scheduled pick-up to verify return shipments.– The pick-up date for scorable materials is the fifth business

day following the scheduled completion of testing unless noted in the CRCT Enrollment System.

– The pickup date for non-scorable materials is the tenth business day following the scheduled completion of testing unless noted in the CRCT Enrollment System.

56

POST-TEST ACTIVITIES: Returning Make-up Materials

• Make-up Testing– In most systems, make-up testing is accomplished within

the system’s scheduled main administration window. These materials should be returned with the main administration materials.

– For make-up testing outside of the system’s scheduled testing window, contact CTB for a Make-up Testing Kit.

• The Make-up Testing Kit will include instructions for returning these materials.

57

POST-TEST ACTIVITIES: Return Shipment Errors

Document preparation errors and packaging errors slow down the scoring process and can delay your score reports.

Examples include:• Document preparation errors

– Missing GIS– Unused/used materials packaged together– Schools packed together

• Document data errors– Xeroxed GIS– Student marks on timing tracks– Barcode incorrectly placed– Pre-ID placed over the wrong section

58

POST-TEST ACTIVITIES: Return Shipment Errors

• Packaging & Transportation Errors– Use of boxes other than the custom CRCT shipping

cartons– Boxes incorrectly numbered– All materials not available for pick-up as scheduled– Unlabeled pallets/boxes– Labels applied incorrectly– Self-scheduling using a different carrier

59

CRCT Reports• First set of electronic Test Results (GaDOE Portal, 5 day

TAT after representative sample is met)– PDF files – Class Roster (with summary page)– PDF files – Performance Level 1 Roster– System Data file and Record Layout

• Paper reports (10 business days after receipt of electronic results)– Class Roster (with summary page)– Performance Level 1 Roster– Individual Student Report– Student Score Labels

60

Summary Reports Paper Results (Delivered to Systems in Early July)

Summary Report of All Student Populations School, System, and State

Performance Summary Report Class, School, System, and State

61

Re-Test Reports• Electronic Test Results (GaDOE Portal, 2-5 day

TAT after reasonableness is checked)– PDF files – Class Roster (with summary page)– PDF files – Performance Level 1 Roster– System Data file

• Note: Districts that have schools who retest 100% online can receive reports for those schools in 2 days

• Paper reports (10 business days after receipt of electronic results)– Class Roster (with summary page)– Performance Level 1 Roster– Individual Student Report– Student Score Labels

New

62

Noted Changes• Field testing for CCGPS• Online Test Materials Adjustments• Label for Retest Materials Boxes• Expedited reporting for online re-test• Retest SGL pre-populated for grade

levels• Do Not use CRCT Pre-ID labels for CRCT-M

New

63

CONTACT INFORMATION:Ordering Materials

• When System overage materials have been exhausted, System Test Coordinators can order additional materials by : – Test Materials Adjustments (TMA) Application

• Login to www.ctb.com/gacrct website• Click the Login link and enter your username/password• Click the Test Materials Adjustment link

– Contacting the CTB Customer Service Team.• Phone: (866) 282-2249• Fax: (866) 282-2251• E-mail: GeorgiaHelpDesk@ctb.com• Hours: 8:00am to 6:00pm (Eastern)

– Orders will be shipped using Ground shipping unless expedited shipping is needed to deliver before the start of testing. Ground shipments typically arrive within 2-3 days of order.

• Requests for Advanced Reading Aids (Kurzweil) are due Feb. 20• Fax form to Joe Blessing at (770) 344-4503 (page 144-145 Student Assessment Handbook)

64

CONTACT INFORMATION: Shipping Information

• Materials Order Shipments– Your initial shipment of CRCT materials will be delivered by

Assessment Distribution Service (ADS). For information, contact:

• CTB Customer Service– Phone: (866) 282-2249– Fax: (866) 282-2251– E-mail: GeorgiaHelpDesk@ctb.com– Hours: 8:00am to 6:00pm (Eastern)

– Deliveries will be made at least 2 weeks prior to the first day of testing, taking spring break into account based on the dates provided to CTB through the Online Enrollment System.

65

CONTACT INFORMATION: Shipping Information

• Return Shipments– Assessment Distribution Service (ADS)

• Phone: (800) 963-7626• Email: info@ship-ADS.com• The default scorable materials pick-up date is 5 business

days from the last day of the scheduled test window unless otherwise selected through the enrollment system.

• The non-scorable materials pick-up date is 10 business days from the last day of the scheduled test window unless otherwise selected through the enrollment system.

• The Pickup Schedule is provided in the TCM on page 37.

66

CONTACT INFORMATION: CTB Contacts

• CTB Customer Service Team.– Phone: (866) 282-2249– Fax: (866) 282-2251– E-mail: GeorgiaHelpDesk@ctb.com– Hours: 8:00am to 6:00pm (Eastern)

• Nadia Greer, Program Coordinator– Phone: (800) 538-9547, ext 7049– Fax: (888) 282-9579– E-mail: nadia_greer@ctb.com– Website: http://www.ctb.com/gacrct

• Deborah Meloche, Program Manager– Phone: (850) 226-5444– E-mail: deborah_meloche@ctb.com

67

CONTACT INFORMATION: Georgia Department of Education

Joe Blessing, CRCT Program Manager- Phone: (404) 656-2589- E-mail: jblessin@doe.k12.ga.us

Test administration information– Phone: (800) 634-4106 or (404) 656-2668

68

QUESTIONS

69