2012 Annual Report

www.onslowco.org

Founded 1990

Contents Dear friends and supporters: On behalf of our clients, the board of directors and staff; I am pleased to present the 2012 Onslow Community Outreach Annual Report. This report summarizes the impact of the Outreach on the lives of Onslow County residents. But no statistic can adequately convey the many acts of kindness this community has given to people in need during 2012. The Outreach is simply the vehicle in which the community comes together to help neighbors in need. Through generosity of the community, the soup kitchen cooked and distributed 147,000 meals to reduce hunger; the homeless shelter provided clean and safe housing to 329 distinct residents (13% increase), including 71 veterans (37% increase); the Caring Community Clinic provided over 1,900 medical services to 306 enrolled patients; the benevolence fund helped almost 120 families; and Christmas Cheer helped 5,100 persons, including 3,000 children Steps taken to achieve strategic goals were to move the clinic to a more energy efficient facility closer to health care providers; develop a capital savings account; initiate a preventive maintenance program for Soup Kitchen vehicles; acquire grant funds to assist homeless veterans; and adopt new by-laws and personnel manual. During this period, the organization maintained effective stewardship to achieve revenue over expenses and sustained active board governance. Pointing toward 2013, we look forward to strengthening relationships with faith partners to assist more homeless persons at the shelter, completing health records technology improvements at the clinic and increasing health education to diabetic and high blood pressure patients. In line with our strategic goals, we must move forward with adopting a planned giving program and resource development to upgrade aging vehicles and facilities. Lastly, during the hot, humid days of July/August, the shelter was temporary home to several pregnant residents. This group required constant support and connections to community resources. Our case management capacity was stretched thin. However, due to community support, each client exited the program to more stable housing conditions. Several months later, one of the residents returned to the shelter with her newborn son to express appreciation for the shelter and the support of a caring staff. Shakespeare scripted "How far that little candle throws his beams! So shines a good deed in a weary world." Our beam comes from the good deeds of a caring community. Dr. Don Herring, Chairman

Mission & Vision Strategic Goals

Board of Directors Staff

Budget Administration Soup Kitchen

Homeless Shelter Caring Community Clinic Benevolence Assistance

Christmas Cheer Onslow Oktoberfest

“So shines a good deed in a weary world."

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Mission & Vision

MISSION • To fight hunger and homelessness, provide

quality medical care to people who lack insurance and cannot afford health care, give benevolent assistance to families in financial crisis, and help those less fortunate have a joyful Christmas in Onslow County, North Carolina.

VISION • To be the personification of benevolence in the

Onslow community.

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Strategic Goals Goal 1 Develop a capital improvement plan

Goal 2 Ensure Soup Kitchen has safe and reliable transportation to deliver meals and collect donations

Goal 3 Provide transitional housing and self-sufficiency case management to homeless persons of Onslow County

Goal 4 Ensure each patient of the Caring Community Clinic receives the highest quality of medical care delivered

Goal 5 Develop a planned giving program

Goal 6 Revise and update organizational policies and procedures

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Dr. Don Herring, Chairman

Diane DeVusser, Vice Chair

Pam Thomas, Treasurer

Joan Bond

Gerald Brandon

Jane Choate

Michael Elder

Sherry Ercolanese

Brenda Kay

Rev. John Kerr

Carol Hurst Long

Gail Normanly

Christy O’Daniel

Preston Taylor

Gwen Woodruff

Board of Directors

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Staff ADMINISTRATION

Theo McClammy, Executive Director

Cynthia Pearson, Bookkeeper

SOUP KITCHEN

Remy Stitt, Director

Jeff Bober, Soup Kitchen Assistant

Lloyd Brown, Soup Kitchen Assistant

HOMELESS SHELTER

Catherine Griffin, Director

Kathy Deitchman, Shelter Assistant

Al Matthews, Shelter Assistant

Frankie Delgado, Shelter Assistant

CARING COMMUNITY CLINIC

Carmen Rowe, Director

Dr. W. R. Turlington, MD, Medical Director*

Bell Kimbrough, Medical Office Assistant

Nichole Letourneau, Medical Office Assistant

*Volunteer

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2012 Annual Meeting

2012 Budget

Expenditures

Administration

Benevolence

Clinic

Shelter

Soup Kitchen

$438,940

Income

Contributions

Grants

Fundraising

Other

$438,940

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During 2012, OCO received financial support from over 1,100 donors.

Administration

• Achievements toward five-year strategic goals Moved the Caring Community Clinic (CCC) to a more energy efficient facility closer to health care

providers

Developed a capital savings account

Initiated a preventive maintenance program for Soup Kitchen vehicles

Received grant funds to assist homeless veterans

Recruited and involved lay volunteers to enhance customer service and reduce overhead costs at the CCC

Revised and adopted new by-laws and personnel manual

Implemented payroll deposit

• Achieved revenue over expenses and maintained effective financial management

• Sustained active board governance and meeting attendance

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• 147,651 total meals prepared and distributed

• 85,151 meals served at Soup Kitchen

• 38,250 meals distributed on Richlands Route (Union Church, Richlands Highway; Dreadnaught, Gregory Fork and Angola)

• 24,250 meals distributed on Belgrade Route (St. Paul Church, Belgrade, Kellumtown and Shiloh Church on Bell Fork Road)

• 1,620 boxes of food distributed at Food Bank (occurs every second Monday at the American Legion fairgrounds)

• 10,800 meals prepared for Homeless Shelter

• 400 peanut butter and jelly sandwiches are made daily

• Soup Kitchen trucks drove over 31,000 miles

• 530,563 lbs. of food received/donated to Soup Kitchen

• 5,162 volunteer registrations and 18,142 volunteer hours

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Ted Fuhrmann

Judy Connell

Robert Canning

Joanne Hughes

Glenn Hall

Judy Murphy

Joan Lindstrom Marjorie

Tredwell

David Bush

Yvonne Cali

Gus Chadwick

Ruth Clifton

Mel Connell

Tony Cristo

Raymond Eckenrode

Lon Elliotte

Pat Elliotte

Rhyne Garris

Willie Johnson

Kate Karr

Pat Konopka

Christy O’Daniel

Jim Turner

Jim Wheeler

Gordy Crossman

Stan Garn

Alice Anselmo

Joan Bond

Esther Bush

Cecelia Cameron

Annette Cherry

Louise Collins

Peggy Eckenrode

Larry Erdman

Maria Fletcher

Denise Fuhrmann

Greg Gibson

Rebecca Gibson

Robin Huffman

Pat Kelly

Leslie Kerr

Joan Lindstrom

Eileen McGown

Molly Middleton

Phyllis Gardner

Rosa Grant

Marie Manuel

Ruth Rachovitz

Marie Rustic

Lindsay Russell

Margo Shade

Anna Shaw

Marian Shiver

Robert Middleton

Flo Omasta

Norma Voss

Marilyn Wallace

Phyllis Stalter

Harold Stern

Jessica Stern

Sunny Purnell

Cooks

Drivers and Delivery Teams

Food Preparers & Servers

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Antioch Presbyterian

Brookwood Baptist Church

Calvary Lutheran

Catholic Daughters of America

Centerview Baptist

Enon Chapel Baptist Church

First Baptist Church

First Presbyterian

First United Methodist Sneads Ferry

Good News Ministries

Jacksonville Bible Church

Jacksonville Christian

Jacksonville Pentecostal Holiness

Infant of Prague

Lutheran Church of Our Savior

Maple Hill Presbyterian

New Beginnings Christian Center

Living Hope Community

New River Catholic Chapel

Northwoods United Methodist

Pine Valley United Methodist

Richlands United Methodist

SAT High School Students

Sempre Fi Masonry Lodge

Sneads Ferry Presbyterian

St. Anne’s Episcopal

St. Julia AME Zion

Trinity United Methodist

Union Missionary Baptist

Vineyard Gospel Ministries

SOUP KITCHEN VOLUNTEER GROUPS/CHURCHES

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The Onslow Soup Kitchen is a partner agency of the Food Bank of Central & Eastern North Carolina (FBCENC). Soup Kitchen volunteers assist the Food Bank with product distribution in Onslow County. On a monthly basis, a Food Bank truck arrives from Greenville and is unloaded by volunteers. The volunteers help to reduce hunger in Jacksonville-Onslow by preparing and distributing about 130 boxes of food. In 2012, over 1,560 boxes were distributed.

Collaboration to Reduce Hunger

The FBCENC recognizes the Onslow Soup Kitchen as one of the most effective hunger prevention program in Central & Eastern NC.

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Volunteerism

Mr. James Burgess received The Order of the Long Leaf Pine from the Governor’s Office. James’ volunteerism at the Soup Kitchen has made a major impact in Onslow County to combat hunger. He has demonstrated the caring and benevolent spirit of Onslow County and our State.

The Golden Rule Award was presented to Dr. Wade Turlington, volunteer medical director at the Caring Community Clinic. Dr. Turlington’s years of dedicated service in providing medical care to underserved populations in Onslow County residents represents the highest ideals associated with the medical profession

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Homeless Shelter

• 446 stays (54% increase) • 329 unduplicated residents • 26 families • 34 children • 71 veterans (37% increase) • 4,176 bed nights (19% increase) • $43,738 per diem costs (31% increase)

Average cost per day of emergency shelter for homeless persons.

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In 2012, the shelter helped 71 veterans, a 37% increase. The program received a grant from the State of North Carolina to help with rapid re-housing of veterans. The Onslow Homeless Shelter Rapid Re-Housing and Emergency Solutions Grant Program (ESG) makes funds available to veterans for rental applications, deposits, and utility deposits. Through Rapid Re-Housing and ESG, veterans are stabilized in housing and assisted comprehensively to help ensure they do not face homelessness again.

The U.S. Department of Veterans Affairs estimates that 131,000 veterans are homeless on any given night. “Approximately twice that many experience homelessness over the course of a year. Conservatively, one out of every three homeless men who is sleeping in a doorway, alley or box in our cities and rural communities has put on a uniform and served this country.” “Those who have served this nation as a Veteran should never find themselves on the street, living without care and without hope." –Eric K. Shinseki, Secretary of Veterans Affairs

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Homeless Veterans Summit

Caring Community Clinic

• 306 enrolled patients

• 763 patient visits (23% increase)

• 1,937 medical services

• 2,734 prescriptions valued at $12,280

• Average of 12 volunteer providers monthly

• 654 volunteer hours

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Caring Community Clinic Volunteers

Doctors Wade Turlington, MD, Medical

Director

Wesley Murfin, MD

Robert Krause, MD

Simmone Stahl, MD

George Thomas, MD

Faye New, NP

Tricia Odham, NP

Nurses Janice Furman, RN

Paula Keagy, RN

Linda “Gail” Dunn, RN

Alice Braziel, RN

Betty McIntosh, RN

Ambereley Cavaenaugh, RN

Kim Vang, Nursing Student

Pharmacists Kim Sullivan, RHP

Stacey Roberts, Pharmacist Tech

Clerical Charlene NG, Medical Student

Jessica Cages, Student

Brittany McGowan, Student

DeAndrea Davis, Student

Keisla Spencer, Student

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Onslow Memorial Hospital is a major supporter of the clinic’s mission to provide health care to uninsured

and indigent residents of Onslow County.

Benevolence Assistance

• Helped 119 individuals and families in financial crisis

• $8,212 expended to help with utilities and rent

• Assisted 27% of applicants

• 446 requests for assistance

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Individuals Assisted 5,100

Families Assisted 1,474

Families Sponsored 228

Children Helped 3,009

Toys 42,015

Bicycles 200

Estimated Value A & B Toys $190,630

Food Boxes Distributed 1,185

Estimated Canned/Staple Goods 44,765

Christmas Cheer Community Impact

Christmas Cheer received generous donations and financial support from many persons and companies to ensure the joy of Christmas was felt by over 3,000 children. Onslow County Board of Education partnered with McDonald’s for “McTeacher’s Night” to help raise money for bicycles. Collectively, the community purchased and gifted over 200 bicycles. 18

Glenn Hargett

Don Herring

Diana DeVusser

Carol Hurst Long

Everett Vaughn

Cindy Williams

Leslie Eason

Jane Choate

Christine Weaver

Cindy Demary

Sheila Wood

SSgt Timothy Sicilia

Tammy Custy

Dale Graff

Alan Fountain

Linda Fountain

Rex Fountain

Tina Trott

Jimmy White

Rome Ames

Cindy Dennis

Craig Wagner

Daniel Freyburger

Shelly Bishop

Jean Hawley

Sherri Williams

Mike Ellzey

Jane Swint

Ingrid Farlow

Carmen Blakewood

John Dennis

Jeanne Stanley

Marshal Smith

Toys for Tots

Onslow County Schools

Piggly Wiggly Richlands

Salvation Army

NCSSA

Christmas Cheer Key Organizers

2012 Christmas Cheer

Building loaned by

Food Lion

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Onslow Oktoberfest

• The 2012 Wells Fargo Onslow Oktoberfest was not held because of Hurricane Sandy. The event had attracted almost 110 vendors. The 5K Run/Walk was held due to the enthusiastic and dedicated support of 100 participants.

• The festival received an Artie Award from Onslow Convention/Tourism for Non-print Media (radio/television advertising).

• Oktoberfest proceed contribute 10% of the annual operating budget for the soup kitchen, homeless shelter and free clinic.

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Honorary Chair- Diana DeVusser

Event Coordinator- Karin Hudson

Logistics- Don Herring

Children’s Area- Christy O’Daniel

Entertainment- Yolanda Mayo

5K Run/Walk- Julie Keoho

Food- Linda Hatcher & Remy Stitt

Beer Garden- Marianne Herring

Volunteers- JanDe Vaughn

Military Liaison – Joe Houle

KEY VOLUNTEER ORGANIZERS

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Recognition

The 6th Annual “Artie” Awards Presented to

Onslow Oktoberfest – Radio Best Non-Print Media

2012 Presented by

Onslow County Tourism

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Recognition State-wide

ShowFest 2013

Best Non-Print Media Onslow Oktoberfest

Presented by

North Carolina Association of Festivals and Events

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