2013 Annual Report

www.onslowco.org

Founded 1990

Contents

Mission & Vision Strategic Goals

Board of Directors Staff

Financial Management Administration Soup Kitchen

Homeless Shelter Caring Community Clinic Benevolence Assistance

Christmas Cheer Onslow Oktoberfest

“One idea lights a thousand candles.”

Dear friends and supporters:

In 1990, a group of concerned residents established Onslow Community Ministries (now Outreach) with a

vision of benevolence and collaboration for addressing critical human care needs. Their idea has fostered

thousands of acts of kindness to help our less fortunate neighbors with food, clothing, shelter and medical care.

On behalf of the Outreach, I am pleased to present to the community a report of these acts and community

impact for 2013.

The soup kitchen prepared and distributed over 166,000 meals to reduce hunger. 451,000 pounds of food was

donated to the program along with 5,300 volunteer registrations (3% increase) and 17,600 volunteer hours. The

homeless shelter helped 248 clients by providing 6,560 bed nights and absorbing $82,000 per diem expense. In

connection, an Emergency Solutions Grant aided a more rapid return to permanent housing for twelve

homeless persons whose primary barrier to housing was economic.

The Caring Community Clinic gave primary medical treatment to 199 patients. Through volunteer providers

and a small dedicated staff, the clinic had 850 patient visits and almost 2,300 total medical encounters. The

clinic remains a much needed program to help persons who are low income and uninsured. During the

upcoming year, the clinic- in partnership with Onslow Memorial Hospital- will explore ways to be an even

more effective in addressing charitable health care needs of our community.

The benevolence program helped 146 families in financial crisis to remain in decent and safe housing (a 23%

increase). Similarly, the outstanding Christmas Cheer program continued its extensive community impact by

giving toys to over 2,300 children and more than 1,200 boxes of food to needy families. The Cheer program

has caught the attention of concerned citizens in New Jersey who desire to create a similar program in areas

impacted by Hurricane Irene. Christmas Cheer volunteers remind us “We do it for the children.” Regardless of

what led to the child being in need, we desire that our children feel loved and cared for throughout the year.

That caring is evident in the eyes of a smiling child on Christmas morning.

The year was not without challenges. The HVAC system for the soup kitchen and homeless shelter stopped

working during the summer. Due to its age and repair history, the board of directors decided to replace the

system through a fund-raising campaign. The Cannon Foundation, Concord, NC gave a grant of $20,000, a

local private donor with ties to the Soup Kitchen gave a gift of $10,000 and numerous supporters gave small

gifts. The campaign raised sufficient revenue to replace three air handlers and three compressors.

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Along with challenges, came opportunities. Through collaboration with “Sleeping Mats Mission for the Homeless Shelter,” over

90 dedicated residents made 106 hand-crocheted plastic grocery bag mats to help alleviate extreme conditions faced by

homeless persons living outdoors. The exemplary level of community involvement, creativity and results of the project was

reported by media outlets in several cities in the western part of our state as well as outside of the state.

Resourceful and dedicated board members and staff are important to fulfilling our mission, but cannot provide services without

community support. For example, a church partner delivered peanut butter and jelly to the soup kitchen; a concerned citizen

delivered a new pack of medical supplies to the clinic; a small business owner cooked and delivered homemade cookies to the

homeless shelter; and a local corporation made a grant to support operations. These acts of support and benevolence gave us the

capacity to achieve our mission.

Our commitment is to remain good stewards of community resources and steadfast toward fulfilling our vital mission. In that

regard, our administrative and fundraising rate (AFR) was 14.9%. The AFR represents the percentage of dollars spent on

administering a charitable organization. It is calculated as a percentage of the organization’s total support and revenue. Our AFR

rate illustrates a high level of stewardship and efficiency throughout the organization. Likewise, our most recent audit reported

no material weaknesses in financial management.

In summary, the Outreach exists to provide emergency housing for a homeless mother and two children during cold winter

months and to give food assistance to an elderly disabled person trying to live on a poverty-level income. We are thankful to our

donors for their belief in our stewardship and ability to help people in need.

Lastly, “One idea lights a thousand candles” said Ralph Waldo Emerson. The benevolent idea of the Outreach, planted twenty-

four years ago, continues to light our path to a more benevolent and caring community.

Respectfully Submitted,

Don Herring

Don Herring

Chairman

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Mission & Vision

MISSION

• To provide for the basic human care needs of less fortunate citizens of Onslow County, North Carolina.

VISION

• To be the personification of benevolence in the Onslow community.

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Strategic Goals Goal 1 Develop a capital improvement plan

Goal 2 Ensure Soup Kitchen has safe and reliable transportation to deliver meals and collect donations

Goal 3 Provide transitional housing and self-sufficiency case management to homeless persons of Onslow County

Goal 4 Ensure each patient of the Caring Community Clinic receives the highest quality of medical care delivered

Goal 5 Develop a planned giving program

Goal 6 Revise and update organizational policies and procedures

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Dr. Don Herring, Chairman

Diane DeVusser, Vice Chair

Pam Thomas, Treasurer

Joan Bond

Gerald Brandon

Jane Choate

Michael Elder

Sherry Ercolanese

Brenda Kay

Rev. John Kerr

Carol Hurst Long

Gail Normanly

Christy O’Daniel

Preston Taylor

Gwen Woodruff

Board of Directors

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Staff ADMINISTRATION

Theo McClammy, Executive Director

Cynthia Pearson, Bookkeeper

SOUP KITCHEN

Remy Stitt, Director

Jeff Bober, Soup Kitchen Assistant

Lloyd Brown, Soup Kitchen Assistant

HOMELESS SHELTER

Deandra Stills, Director

Kathy Deitchman, Shelter Assistant

Al Matthews, Shelter Assistant

Frankie Delgado, Shelter Assistant

CARING COMMUNITY CLINIC

Anthony Anderson, Director

Dr. W. R. Turlington, MD, Medical Director*

Bell Kimbrough, Medical Office Assistant

Nichole Letourneau, Medical Office Assistant

*Volunteer

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Administration

• Accomplishments toward five-year strategic goals

Established advisory board for the Caring Community Clinic

Replaced HVAC system for soup kitchen and homeless shelter

Completed Rapid Rehousing Project to help homeless clients

Received grant to initiate planned giving program.

• Sustained active board governance and meeting attendance

• Continued recent history of achieving revenue over expenses

• 14.9% Administrative and Fundraising Rate

• No material weaknesses in most recent audit

• Organized and presented an exemplary fund-raising and awareness program to the community - Onslow Oktoberfest

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2013 Financial Management

Expenses $433,675

Income $481,145

General Fund includes soup kitchen, homeless shelter, benevolence assistance, administration and Caring Community Clinic. Onslow Oktoberfest is a fundraiser and Christmas Cheer is a community

program and funds are designated for that purpose.

The Administrative and Fundraising Rate (AFR) represents the percentage of dollars

spent on administering a

charitable organization. It is

calculated as a percentage of the

organization’s total support and

revenue. The most recent AFR was

14.9 %.

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Value of Service & Efficiency

Soup Kitchen: lunch meals, soup and sandwiches delivered to residents in rural neighborhoods and monthly food bank Homeless Shelter: clean and safe housing and meals Caring Community Clinic: access to health care and medications Benevolent Program: utilities and rent financial assistance Christmas Cheer: toys, bicycles, food and gift cards

674,000 102,500 1,500,000 13,000 375,000 $2,664,500

Minimum cash value of direct client assistance:

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The HVAC system for the Soup Kitchen and Homeless Shelter stopped working during the summer of 2013. The board of directors decided to replace the system due to its age and repair history. An HVAC fundraising campaign raised $32,000; sufficient revenue to replace three air handlers and three compressors. Installation expense was impacted by the need to bring electrical connections up to current codes. The Cannon Foundation, Concord, NC gave a grant of $20,000 and a local private donor with ties to the Soup Kitchen gave a

gift of $10,000.

HVAC Fund-raising Campaign

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• 166,248 total meals prepared and distributed (13% increase)

• 87,507 lunch meals served at Soup Kitchen (3% increase)

• 39,401 meals distributed on Richlands Route (Union Church, Richlands Highway; Dreadnaught, Gregory Fork and Angola)- 3% increase

• 21,920 meals distributed on Belgrade Route (St. Paul Church, Kellumtown and Shiloh Church on Bell Fork Road)

• 1,620 boxes of food distributed at Food Bank (occurs every second Monday at the American Legion fairgrounds)

• 17,420 meals prepared for homeless shelter residents

400 peanut butter and jelly sandwiches are made daily

Soup Kitchen trucks drove over 31,000 miles

451,717 lbs. of food donated to the Soup Kitchen

214,540 lbs. of food donated to local food pantries

5,332 volunteer registrations (3% increase) and 17,657 volunteer hours

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Ted Fuhrmann

Judy Connell

Robert Canning

Joanne Hughes

Glenn Hall

Judy Murphy

Joan

Lindstrom

Marjorie

Tredwell

Gerald Brandon

David Bush

Gary Butkus

Yvonne Cali

Gus Chadwick

Ruth Clifton

Mel Connell

Tony Cristo

Raymond Eckenrode

Lon Elliotte

Pat Elliotte

Rhyne Garris

Lois Griffin

Kate Karr

Pat Konopka

Christy O’Daniel

Gordy Crossman

Stan Garn

Alice Anselmo

Brenda Bobo

Joan Bond

Judy Brown

Bonnie Buchanan

Esther Bush

Cecelia Cameron

Annette Cherry

Louise Collins

Peggy Eckenrode

Larry Erdman

Mary Eslick

Maria Fletcher

Denise Fuhrmann

Phyllis Gardner

Rosa Grant

Robin Huffman

Avon Jackson

Pat Kelly

Leslie Kerr

Grace Laskey

Eileen McGown

Marie Manuel

Molly Middleton

Robert Middleton

Debora Morey

Sue Murphy

Ruth Rachovitz

Lindsay Russell

Margo Shade

Anna Shaw

Marian Shiver

Flo Omasta

Norma Voss

Marilyn Wallace

Harold Stern

Jessica Stern

Sunny Purnell

Connye Waete

Cooks

Drivers and Delivery Teams

Food Preparers & Servers

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Antioch Presbyterian

Brookwood Baptist Church

Calvary Lutheran

Camp Lejeune Officers’ Spouses’ Club

Catholic Daughters of America

Centerview Baptist

Enon Chapel Baptist Church

First Baptist Church

First Presbyterian

First United Methodist Sneads Ferry

Good News Ministries

Jacksonville Bible Church

Jacksonville Christian

Jacksonville Pentecostal Holiness

Infant of Prague

Lutheran Church of Our Savior

Maple Hill Presbyterian

New Beginnings Christian Center

Living Hope Community

New River Catholic Chapel

Northwoods United Methodist

Onslow County Kiwanis

Pine Valley United Methodist

Richlands United Methodist

SAT High School Students

Sempre Fi Masonry Lodge

Sneads Ferry Presbyterian

St. Anne’s Episcopal

St. Julia AME Zion

Trinity United Methodist

Union Missionary Baptist

Vineyard Gospel Ministries

SOUP KITCHEN

VOLUNTEER GROUPS/CHURCHES

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Homeless Shelter

248 unduplicated clients 108 males (43%) 103 females (42%) 37 children (15%)

335 duplicated clients– many clients stay over 30 days and are counted twice

19 families 49 total persons in families 2.58 average per family

6,560 total bed nights $82,000 per diem expense Majority of clients stayed less than 60 days

The US Department of Housing & Urban Development defines per diem as the average cost per day of emergency shelter for homeless persons.

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Funded by an Emergency Solutions Grant

Assisted veterans and single homeless persons with payment of rental deposits, utility deposits and application fees

Provided rapid rehousing assistance to 12 homeless persons About $7,085 grant money paid for utilities and rent down payments Grant required comparable match Grant total reimbursement $14,170

2012-13 Rapid Rehousing Project

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Sleeping Mats Mission for the Onslow Homeless Shelter

Project combined creativity, broad community collaboration and craft skills to address a critical human care issue- homelessness. Over 90 volunteers made 106 hand-crocheted plastic grocery bag mats to help alleviate extreme conditions faced by homeless persons living outdoors in Onslow County. In total, volunteers worked over 8,000 hours- comparable to 333 days- and processed approximately 83,000 plastic shopping bags. Each mat is 3’ x 6’, one inch thick, and required 700 to 800 recycled grocery bags. Mats had to be flattened, folded and cut. It took about 60 volunteer hours to crochet each mat. Concerned citizens and businesses donated plastic bags, including Walmart, Piggly Wiggly Swansboro, Food Lion and local military installation commissaries Volunteers delivered 106 mats to the Onslow Homeless Shelter in February. 85% of the bags have been distributed to homeless persons. Key organizers and volunteer groups: Gail Taylor, Margaret Slate, First Baptist Church Swansboro knitting club and JOY Group, Piney Green churches, St. Mildred’s Catholic Church Swansboro, Cape Carteret Baptist Church and military personnel and wives. “The mats are durable, yet soft enough to sleep on, and provide insulation and help to keep moisture away from the body. They are also light enough to carry and easy to rinse off with water.” (Aniesa Holmes Jacksonville Daily News, January 15, 2013)

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Caring Community Clinic

• 199 patients

• 850 patient visits (11% increase)

• 2,295 medical services

• 4,190 prescriptions (53% increase), minimum value $1,292,123

• 166 volunteer registrations (15% increase)

• 1,065 volunteer hours (63% increase)

On average, a $295.00 investment will provide free healthcare services to one patient for an entire year!

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Clinic Advisory Committee Established 2013

Dr. Narender Arcot

Gerald Brandon

Stan Garn

Don Herring

Dr. Robert Krause

Del Murphy

Faye New

Kim Sullivan, RPh

Pam Thomas

Dr. Wade Turlington

Gwen Woodruff

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Clinic Volunteer Providers Doctors Wade Turlington, MD, Medical

Director

Carol Bosholm, MD

Hong Chung, MD

Franklin Dill, MD

Melissa Griffin, DO

Robert Krause, MD

George Thomas, MD

Nurses Danielle Ballas, RN

Amberley Cavenaugh, RN

Crystal Cooper, CNA

Janice Furman, RN

Nancy Boehm, RN

Linda “Gail” Dunn, RN

Alice Braziel, RN

Paula Keagy, RN

Trisha Kramer, RN

Shauna Lewis, RN

Melissa Littlejoh, RN

Faye New, NP

Pamela Oatman, LPN

Amy Semler, RN

Pharmacists Kim Sullivan, RPh

Clerical Patricia Cronin

Lourdes Garcia

Terri Hayes

Auriel Hulin

John Ordonez

James Timmer

Jessica Zunik

Onslow Memorial Hospital is a major supporter of the clinic’s mission to provide health care to uninsured and indigent residents of Onslow County.

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Benevolence Assistance

• Helped 146 individuals and families in financial crisis (23% increase)

• $10,900 expended to help with utilities and rent

• Assisted 36% of applicants

• 405 requests for assistance

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Children Assisted with Toys 2,300

Food Boxes Distributed 1,200

No. of Schools Donated Food 18

Highest # of Volunteers on a

Distribution Day 150

Christmas Cheer Community Impact

Christmas Cheer received generous donations and financial support from many persons and companies to ensure the joy of Christmas was felt by over 3,000 persons. We were blessed to be entrusted by Eastern Builders of the Carolinas for the use of their building on Drummer-Kellum Road.

Christmas Cheer seeks to help children and their families receive an offering that represents this community’s caring for those in need. – Glenn Hargett, Christmas Cheer Chairman

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Glenn Hargett

Don Herring

Diana DeVusser

Carol Hurst Long

Everett Vaughn

Cindy Williams

Leslie Eason

Jane Choate

Christine Weaver

Cindy Demary

Sheila Wood

SSgt Robert Patterson

Tammy Custy

Dale Graff

Alan Fountain

Linda Fountain

Rex Fountain

Tina Trott

Rome Ames

Cindy Dennis

Lauren Welch

Shelly Bishop

Heidi Bauer

Jean Hawley

Sherri Williams

Jane Swint

Ingrid Farlow

Carmen Blakewood

John Dennis

Jimmy White

Jeanne Stanley

Marshal Smith

Jacksonville Onslow Volunteer

Center

Salvation Army

American Legion

Rotary Clubs

Toys for Tots

Onslow County Schools

Piggly Wiggly Richlands

NCSSA

Christmas Cheer Key Organizers

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Onslow Oktoberfest

Onslow Oktoberfest has truly become a premier event in our community. Great attendance, outstanding community participation and wonderful weather made the 6th Annual Oktoberfest a major success.

Over 8,000 patrons enjoyed succulent food, fine entertainment, arts and crafts, amusement rides and games, and exhibits from businesses and civic groups. Businesses, agencies and civic organizations occupied 120 vendor spaces and three sections of Riverwalk Crossing Park Children played in the Wells Fargo Children’s Area. 160 runners participated in the Marine Federal Credit Union 5K. Illustrating the regional growth of the festival, 40% of the booths were occupied by out of town vendors. 130 volunteers cooked food, served beverages, setup tables and chairs, parked cars and picked up debris.

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Honorary Chair- Diana DeVusser

Event Planner- Cindy Williams

Logistics- Don Herring

Children’s Area- Christy O’Daniel

Entertainment- Yolanda Mayo

5K Run/Walk- Maria Kirk & Wendy

Craig

Food- Linda Hatcher & Remy Stitt

Beer Garden- Marianne Herring

Volunteers- Julie Keoho

Military Liaison – Joe Houle

KEY VOLUNTEER ORGANIZERS

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Recognition

The 6th Annual “Artie” Awards Presented to

Onslow Oktoberfest – Radio Best Non-Print Media

2013 Presented by

Onslow County Tourism

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Recognition State-wide

ShowFest 2013

Best Non-Print Media Onslow Oktoberfest

Presented by

North Carolina Association of Festivals and Events

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