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2005 National Conference on 2005 National Conference on Leadership Diversity Leadership Diversity The Kaleidoscope The Kaleidoscope Group Group Bea Young, Founder Bea Young, Founder March 17, 2005 March 17, 2005 Effective Diversity Effective Diversity Strategies Strategies for Nonprofit for Nonprofit Organizations Organizations

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Kaleidoscope Group, L.L.C Proprietary and Confidential 2 Understanding Our Filters Understanding Our Filters Filter Filters are the way we view the world.

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Page 1: 2005 National Conference on Leadership Diversity The Kaleidoscope Group Bea Young, Founder March 17, 2005 Effective Diversity Strategies for Nonprofit

2005 National Conference on 2005 National Conference on Leadership DiversityLeadership Diversity

The Kaleidoscope GroupThe Kaleidoscope GroupBea Young, FounderBea Young, Founder

March 17, 2005March 17, 2005

Effective Diversity StrategiesEffective Diversity Strategiesfor Nonprofit Organizationsfor Nonprofit Organizations

Page 2: 2005 National Conference on Leadership Diversity The Kaleidoscope Group Bea Young, Founder March 17, 2005 Effective Diversity Strategies for Nonprofit

Kaleidoscope Group, L.L.C Kaleidoscope Group, L.L.C Proprietary and ConfidentialProprietary and Confidential 22

Stand-up Diversity Stand-up Diversity CelebrationsCelebrations

Page 3: 2005 National Conference on Leadership Diversity The Kaleidoscope Group Bea Young, Founder March 17, 2005 Effective Diversity Strategies for Nonprofit

Kaleidoscope Group, L.L.C Kaleidoscope Group, L.L.C Proprietary and ConfidentialProprietary and Confidential 33

Understanding Our FiltersUnderstanding Our Filters

Filter Filter

Filters are the way we view the world.

Page 4: 2005 National Conference on Leadership Diversity The Kaleidoscope Group Bea Young, Founder March 17, 2005 Effective Diversity Strategies for Nonprofit

Kaleidoscope Group, L.L.C Kaleidoscope Group, L.L.C Proprietary and ConfidentialProprietary and Confidential 44

What impacts our filters inWhat impacts our filters innonprofit organizations?nonprofit organizations?

Page 5: 2005 National Conference on Leadership Diversity The Kaleidoscope Group Bea Young, Founder March 17, 2005 Effective Diversity Strategies for Nonprofit

Kaleidoscope Group, L.L.C Kaleidoscope Group, L.L.C Proprietary and ConfidentialProprietary and Confidential 55

Different Groups,Different Groups,Different ExpectationsDifferent Expectations

Page 6: 2005 National Conference on Leadership Diversity The Kaleidoscope Group Bea Young, Founder March 17, 2005 Effective Diversity Strategies for Nonprofit

Kaleidoscope Group, L.L.C Kaleidoscope Group, L.L.C Proprietary and ConfidentialProprietary and Confidential 66

Different Groups, Different Groups, Different ExpectationsDifferent Expectations

A new board member joining an A new board member joining an established boardestablished board

Page 7: 2005 National Conference on Leadership Diversity The Kaleidoscope Group Bea Young, Founder March 17, 2005 Effective Diversity Strategies for Nonprofit

Kaleidoscope Group, L.L.C Kaleidoscope Group, L.L.C Proprietary and ConfidentialProprietary and Confidential 77

Different Groups, Different Groups, Different ExpectationsDifferent Expectations

A 28 year old new board member joining an A 28 year old new board member joining an established board with all members over established board with all members over

45 years old45 years old

Page 8: 2005 National Conference on Leadership Diversity The Kaleidoscope Group Bea Young, Founder March 17, 2005 Effective Diversity Strategies for Nonprofit

Kaleidoscope Group, L.L.C Kaleidoscope Group, L.L.C Proprietary and ConfidentialProprietary and Confidential 88

Different Groups, Different Groups, Different ExpectationsDifferent Expectations

A 28 year old new board member with no A 28 year old new board member with no previous board experience joining an previous board experience joining an

established board with all members over established board with all members over 45 years old who have sat 45 years old who have sat

on many boardson many boards

Page 9: 2005 National Conference on Leadership Diversity The Kaleidoscope Group Bea Young, Founder March 17, 2005 Effective Diversity Strategies for Nonprofit

Kaleidoscope Group, L.L.C Kaleidoscope Group, L.L.C Proprietary and ConfidentialProprietary and Confidential 99

Different Groups, Different Groups, Different ExpectationsDifferent Expectations

A 28 year old Christian new board member A 28 year old Christian new board member with no previous board experience joining with no previous board experience joining an established board with predominantly an established board with predominantly Jewish members over 45 years old who Jewish members over 45 years old who

have sat on many boardshave sat on many boards

Page 10: 2005 National Conference on Leadership Diversity The Kaleidoscope Group Bea Young, Founder March 17, 2005 Effective Diversity Strategies for Nonprofit

Kaleidoscope Group, L.L.C Kaleidoscope Group, L.L.C Proprietary and ConfidentialProprietary and Confidential 1010

Different Groups, Different Groups, Different ExpectationsDifferent Expectations

A 28 year old male Christian new board A 28 year old male Christian new board member with no previous board member with no previous board

experience joining an established board experience joining an established board with all female predominantly Jewish with all female predominantly Jewish

members over 45 years old who have sat members over 45 years old who have sat on many boardson many boards

Page 11: 2005 National Conference on Leadership Diversity The Kaleidoscope Group Bea Young, Founder March 17, 2005 Effective Diversity Strategies for Nonprofit

Kaleidoscope Group, L.L.C Kaleidoscope Group, L.L.C Proprietary and ConfidentialProprietary and Confidential 1111

Different Groups, Different Groups, Different ExpectationsDifferent Expectations

A 28 year old African-American male A 28 year old African-American male Christian new board member with no Christian new board member with no previous board experience joining an previous board experience joining an established board with all Caucasian established board with all Caucasian

female predominantly Jewish members female predominantly Jewish members over 45 years old who have over 45 years old who have

sat on many boardssat on many boards

Page 12: 2005 National Conference on Leadership Diversity The Kaleidoscope Group Bea Young, Founder March 17, 2005 Effective Diversity Strategies for Nonprofit

Kaleidoscope Group, L.L.C Kaleidoscope Group, L.L.C Proprietary and ConfidentialProprietary and Confidential 1212

Working with Human Services & Nonprofits: Working with Human Services & Nonprofits: Heart & Mind ConsciousnessHeart & Mind Consciousness

BEHAVIORSBEHAVIORSWhat you doWhat you do

MINDMINDWhat you thinkWhat you think

LIFELIFEHow you liveHow you live

HEARTHEARTWhat you believeWhat you believe

How does this impact our work with organizations?How does this impact our work with organizations?How do these variables come together?How do these variables come together?

WHO YOU AREWHO YOU ARE

Page 13: 2005 National Conference on Leadership Diversity The Kaleidoscope Group Bea Young, Founder March 17, 2005 Effective Diversity Strategies for Nonprofit

Kaleidoscope Group, L.L.C Kaleidoscope Group, L.L.C Proprietary and ConfidentialProprietary and Confidential 1313

Working with NonprofitsWorking with Nonprofits

LIFELIFE BEHAVIORSBEHAVIORS How others see usHow others see us+ =

HEARTHEART + MINDMIND How we see How we see ourselvesourselves

=

Page 14: 2005 National Conference on Leadership Diversity The Kaleidoscope Group Bea Young, Founder March 17, 2005 Effective Diversity Strategies for Nonprofit

Kaleidoscope Group, L.L.C Kaleidoscope Group, L.L.C Proprietary and ConfidentialProprietary and Confidential 1414

Steps to New AwarenessSteps to New Awareness

Unconscious competenceUnconscious competence

Conscious competenceConscious competence

Conscious incompetenceConscious incompetence

Unconscious incompetenceUnconscious incompetence

““Learning to be comfortable with discomfortLearning to be comfortable with discomfort””

Step 1

Step 2

Step 3

Step 4

Page 15: 2005 National Conference on Leadership Diversity The Kaleidoscope Group Bea Young, Founder March 17, 2005 Effective Diversity Strategies for Nonprofit

Kaleidoscope Group, L.L.C Kaleidoscope Group, L.L.C Proprietary and ConfidentialProprietary and Confidential 1515

What is privilege?What is privilege?

The absence of barriers and the presence of The absence of barriers and the presence of unearned positive attributesunearned positive attributes

Page 16: 2005 National Conference on Leadership Diversity The Kaleidoscope Group Bea Young, Founder March 17, 2005 Effective Diversity Strategies for Nonprofit

Kaleidoscope Group, L.L.C Kaleidoscope Group, L.L.C Proprietary and ConfidentialProprietary and Confidential 1616

Managing PrivilegeManaging Privilege DIVERSITYDIVERSITYINSIDERINSIDER DIMENSIONSDIMENSIONS OUTSIDEROUTSIDER RaceRace AgeAge GenderGender Physical AbilityPhysical Ability Sexual OrientationSexual Orientation Class/IncomeClass/Income

Page 17: 2005 National Conference on Leadership Diversity The Kaleidoscope Group Bea Young, Founder March 17, 2005 Effective Diversity Strategies for Nonprofit

Kaleidoscope Group, L.L.C Kaleidoscope Group, L.L.C Proprietary and ConfidentialProprietary and Confidential 1717

Cultural Competency ModelCultural Competency Model

PersonalValues Bias Unchallenged

BiasChallenge

BiasWhat’s important

To you?Personal preference

for or againstUnknown/known

but not questionedKnown/questioned

bias

Discussedwith others

Adapting/Adjustto value differences

Understandingimpact of bias

ManageBias

Cultural Competency

Personal Growth

Respectful Relationship More EffectiveResults

Valuing Differences

AwarenessAwareness

SkillsSkills

OutcomesOutcomesAdvancedEducation

Page 18: 2005 National Conference on Leadership Diversity The Kaleidoscope Group Bea Young, Founder March 17, 2005 Effective Diversity Strategies for Nonprofit

Kaleidoscope Group, L.L.C Kaleidoscope Group, L.L.C Proprietary and ConfidentialProprietary and Confidential 1818

Inclusive & Exclusive BehaviorsInclusive & Exclusive BehaviorsExclusive (Insiders)

Inclusive Behaviors For All

Exclusive (Outsiders)

Overprotection Patronizing Rescuing

Giving & Seeking

Feedback

Defensive Attacking Escaping

Blaming the individual

Taking Responsibility

Blaming the organization

Avoiding contact

Making Mutual

Contact

Avoiding contact

Denying the significance of differences

Valuing Individual

Differences

Denying one’s own cultural differences

Colluding/Going along

Taking A Stand

Colluding/Keeping up a

front

Page 19: 2005 National Conference on Leadership Diversity The Kaleidoscope Group Bea Young, Founder March 17, 2005 Effective Diversity Strategies for Nonprofit

Kaleidoscope Group, L.L.C Kaleidoscope Group, L.L.C Proprietary and ConfidentialProprietary and Confidential 1919

KG Definition of DiversityKG Definition of Diversity

The variety of abilities, skills, experiences The variety of abilities, skills, experiences and cultural backgrounds that enables and cultural backgrounds that enables organizations to achieve superior results.organizations to achieve superior results.

Page 20: 2005 National Conference on Leadership Diversity The Kaleidoscope Group Bea Young, Founder March 17, 2005 Effective Diversity Strategies for Nonprofit

Kaleidoscope Group, L.L.C Kaleidoscope Group, L.L.C Proprietary and ConfidentialProprietary and Confidential 2020

Managing a Diverse CultureManaging a Diverse Culture

• Diverse representation exists at all levels.Diverse representation exists at all levels.• Differences are valued in the way people work Differences are valued in the way people work

together.together.• People processes are fairly and equitably People processes are fairly and equitably

managed.managed.• Diversity is leveraged in daily work.Diversity is leveraged in daily work.

Outcome: Best talent is attracted and retained and individual Outcome: Best talent is attracted and retained and individual potential is maximized leading to organization effectiveness, potential is maximized leading to organization effectiveness, productivity and profitability.productivity and profitability.

Page 21: 2005 National Conference on Leadership Diversity The Kaleidoscope Group Bea Young, Founder March 17, 2005 Effective Diversity Strategies for Nonprofit

Kaleidoscope Group, L.L.C Kaleidoscope Group, L.L.C Proprietary and ConfidentialProprietary and Confidential 2121

Reactions to DiversityReactions to Diversity

• ExcitedExcited

• LimboLimbo

• ResistantResistant

Page 22: 2005 National Conference on Leadership Diversity The Kaleidoscope Group Bea Young, Founder March 17, 2005 Effective Diversity Strategies for Nonprofit

Kaleidoscope Group, L.L.C Kaleidoscope Group, L.L.C Proprietary and ConfidentialProprietary and Confidential 2222

EnergyMotivation Resistance

The Diversity JourneyThe Diversity Journey

Assessment

Accountability Business Benefits

Diversity Strategy

Commitment

Feedback

Education

Vision of Success

Measurement

Page 23: 2005 National Conference on Leadership Diversity The Kaleidoscope Group Bea Young, Founder March 17, 2005 Effective Diversity Strategies for Nonprofit

Kaleidoscope Group, L.L.C Kaleidoscope Group, L.L.C Proprietary and ConfidentialProprietary and Confidential 2323

Tools for Diversifying Tools for Diversifying Nonprofit OrganizationsNonprofit Organizations

1.1. Align heart, mind, life, and behaviors to become a culturally Align heart, mind, life, and behaviors to become a culturally competent “you”competent “you”

2.2. See value of diversity in nonprofit organizationsSee value of diversity in nonprofit organizations

3.3. Manage your biases when reviewing and selecting board Manage your biases when reviewing and selecting board members and team leadersmembers and team leaders

4.4. Understand lens of others as they view you and your Understand lens of others as they view you and your organizationorganization

5.5. Expand your organizational lens to leverage diversityExpand your organizational lens to leverage diversity

Page 24: 2005 National Conference on Leadership Diversity The Kaleidoscope Group Bea Young, Founder March 17, 2005 Effective Diversity Strategies for Nonprofit

Kaleidoscope Group, L.L.C Kaleidoscope Group, L.L.C Proprietary and ConfidentialProprietary and Confidential 2424

The Kaleidoscope GroupThe Kaleidoscope GroupContact InformationContact Information

434 W. Ontario St. 434 W. Ontario St. Suite 200Suite 200

Chicago, IL 60610Chicago, IL 60610

Phone: (312) 274-9000Phone: (312) 274-9000Fax: (312) 274-9001Fax: (312) 274-9001

www.WebKG.comwww.WebKG.com