2005 national conference on leadership diversity the kaleidoscope group bea young, founder march 17,...
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Kaleidoscope Group, L.L.C Proprietary and Confidential 2 Understanding Our Filters Understanding Our Filters Filter Filters are the way we view the world.TRANSCRIPT
2005 National Conference on 2005 National Conference on Leadership DiversityLeadership Diversity
The Kaleidoscope GroupThe Kaleidoscope GroupBea Young, FounderBea Young, Founder
March 17, 2005March 17, 2005
Effective Diversity StrategiesEffective Diversity Strategiesfor Nonprofit Organizationsfor Nonprofit Organizations
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Stand-up Diversity Stand-up Diversity CelebrationsCelebrations
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Understanding Our FiltersUnderstanding Our Filters
Filter Filter
Filters are the way we view the world.
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What impacts our filters inWhat impacts our filters innonprofit organizations?nonprofit organizations?
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Different Groups,Different Groups,Different ExpectationsDifferent Expectations
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Different Groups, Different Groups, Different ExpectationsDifferent Expectations
A new board member joining an A new board member joining an established boardestablished board
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Different Groups, Different Groups, Different ExpectationsDifferent Expectations
A 28 year old new board member joining an A 28 year old new board member joining an established board with all members over established board with all members over
45 years old45 years old
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Different Groups, Different Groups, Different ExpectationsDifferent Expectations
A 28 year old new board member with no A 28 year old new board member with no previous board experience joining an previous board experience joining an
established board with all members over established board with all members over 45 years old who have sat 45 years old who have sat
on many boardson many boards
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Different Groups, Different Groups, Different ExpectationsDifferent Expectations
A 28 year old Christian new board member A 28 year old Christian new board member with no previous board experience joining with no previous board experience joining an established board with predominantly an established board with predominantly Jewish members over 45 years old who Jewish members over 45 years old who
have sat on many boardshave sat on many boards
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Different Groups, Different Groups, Different ExpectationsDifferent Expectations
A 28 year old male Christian new board A 28 year old male Christian new board member with no previous board member with no previous board
experience joining an established board experience joining an established board with all female predominantly Jewish with all female predominantly Jewish
members over 45 years old who have sat members over 45 years old who have sat on many boardson many boards
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Different Groups, Different Groups, Different ExpectationsDifferent Expectations
A 28 year old African-American male A 28 year old African-American male Christian new board member with no Christian new board member with no previous board experience joining an previous board experience joining an established board with all Caucasian established board with all Caucasian
female predominantly Jewish members female predominantly Jewish members over 45 years old who have over 45 years old who have
sat on many boardssat on many boards
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Working with Human Services & Nonprofits: Working with Human Services & Nonprofits: Heart & Mind ConsciousnessHeart & Mind Consciousness
BEHAVIORSBEHAVIORSWhat you doWhat you do
MINDMINDWhat you thinkWhat you think
LIFELIFEHow you liveHow you live
HEARTHEARTWhat you believeWhat you believe
How does this impact our work with organizations?How does this impact our work with organizations?How do these variables come together?How do these variables come together?
WHO YOU AREWHO YOU ARE
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Working with NonprofitsWorking with Nonprofits
LIFELIFE BEHAVIORSBEHAVIORS How others see usHow others see us+ =
HEARTHEART + MINDMIND How we see How we see ourselvesourselves
=
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Steps to New AwarenessSteps to New Awareness
Unconscious competenceUnconscious competence
Conscious competenceConscious competence
Conscious incompetenceConscious incompetence
Unconscious incompetenceUnconscious incompetence
““Learning to be comfortable with discomfortLearning to be comfortable with discomfort””
Step 1
Step 2
Step 3
Step 4
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What is privilege?What is privilege?
The absence of barriers and the presence of The absence of barriers and the presence of unearned positive attributesunearned positive attributes
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Managing PrivilegeManaging Privilege DIVERSITYDIVERSITYINSIDERINSIDER DIMENSIONSDIMENSIONS OUTSIDEROUTSIDER RaceRace AgeAge GenderGender Physical AbilityPhysical Ability Sexual OrientationSexual Orientation Class/IncomeClass/Income
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Cultural Competency ModelCultural Competency Model
PersonalValues Bias Unchallenged
BiasChallenge
BiasWhat’s important
To you?Personal preference
for or againstUnknown/known
but not questionedKnown/questioned
bias
Discussedwith others
Adapting/Adjustto value differences
Understandingimpact of bias
ManageBias
Cultural Competency
Personal Growth
Respectful Relationship More EffectiveResults
Valuing Differences
AwarenessAwareness
SkillsSkills
OutcomesOutcomesAdvancedEducation
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Inclusive & Exclusive BehaviorsInclusive & Exclusive BehaviorsExclusive (Insiders)
Inclusive Behaviors For All
Exclusive (Outsiders)
Overprotection Patronizing Rescuing
Giving & Seeking
Feedback
Defensive Attacking Escaping
Blaming the individual
Taking Responsibility
Blaming the organization
Avoiding contact
Making Mutual
Contact
Avoiding contact
Denying the significance of differences
Valuing Individual
Differences
Denying one’s own cultural differences
Colluding/Going along
Taking A Stand
Colluding/Keeping up a
front
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KG Definition of DiversityKG Definition of Diversity
The variety of abilities, skills, experiences The variety of abilities, skills, experiences and cultural backgrounds that enables and cultural backgrounds that enables organizations to achieve superior results.organizations to achieve superior results.
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Managing a Diverse CultureManaging a Diverse Culture
• Diverse representation exists at all levels.Diverse representation exists at all levels.• Differences are valued in the way people work Differences are valued in the way people work
together.together.• People processes are fairly and equitably People processes are fairly and equitably
managed.managed.• Diversity is leveraged in daily work.Diversity is leveraged in daily work.
Outcome: Best talent is attracted and retained and individual Outcome: Best talent is attracted and retained and individual potential is maximized leading to organization effectiveness, potential is maximized leading to organization effectiveness, productivity and profitability.productivity and profitability.
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Reactions to DiversityReactions to Diversity
• ExcitedExcited
• LimboLimbo
• ResistantResistant
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EnergyMotivation Resistance
The Diversity JourneyThe Diversity Journey
Assessment
Accountability Business Benefits
Diversity Strategy
Commitment
Feedback
Education
Vision of Success
Measurement
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Tools for Diversifying Tools for Diversifying Nonprofit OrganizationsNonprofit Organizations
1.1. Align heart, mind, life, and behaviors to become a culturally Align heart, mind, life, and behaviors to become a culturally competent “you”competent “you”
2.2. See value of diversity in nonprofit organizationsSee value of diversity in nonprofit organizations
3.3. Manage your biases when reviewing and selecting board Manage your biases when reviewing and selecting board members and team leadersmembers and team leaders
4.4. Understand lens of others as they view you and your Understand lens of others as they view you and your organizationorganization
5.5. Expand your organizational lens to leverage diversityExpand your organizational lens to leverage diversity
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The Kaleidoscope GroupThe Kaleidoscope GroupContact InformationContact Information
434 W. Ontario St. 434 W. Ontario St. Suite 200Suite 200
Chicago, IL 60610Chicago, IL 60610
Phone: (312) 274-9000Phone: (312) 274-9000Fax: (312) 274-9001Fax: (312) 274-9001
www.WebKG.comwww.WebKG.com