2004-2013 Performance in Fire Department Topic: 2004-2013 Fire Department Performance

Key Presenters: Fire Commissioner Lloyd Ayers

Fire Deputy Commissioners

Date: April 15, 2014

2 Next Steps What We Do Who We Are What’s on the Horizon

2004-2013 Executive Summary

Major Accomplishments:

• 24 fire fatalities in 2013, which is the lowest number of fire fatalities in Philadelphia’s recorded history and a 47% decrease since 2004

Contributors to this success include:

• Installation of almost 127,000 smoke alarms over the past 10 years

• “Freedom From Fire” fire prevention and education program, including over 73,000 home visits

• Establishment of strong community partnerships including Citizens for Fire Prevention, Kal and Lucille Rudman Foundation, University of Pennsylvania, Drexel, and the American Red Cross

• Outperformed on 3 of 4 key performance measures, including fire fatalities and fire related injuries

• Technology, EMS needs and wellness and fitness are key challenges

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Who We Are • Mission

• Scope of Services

• Budget

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MISSION:

To deliver efficient and effective fire protection aimed at minimizing the loss of life and property

This includes: • Fire abatement and extinguishment • Comprehensive fire prevention programs conducted throughout the community • Fire investigation services to determine the origin and cause of fires • Delivery of high quality pre-hospital emergency medical care and transportation

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The Philadelphia Fire Department fulfills its

mission through:

The service of 2,230 uniformed and non-uniformed personnel

In 2 divisions and 11 battalions

With 60 stations located across the City

Utilizing 56 engines, 27 ladder trucks

And 50 medic units

Philadelphia Fire Department (PFD) is one of the 10 largest fire departments in the country

Fire Station Locations

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Fire Department Organizational Chart

Deputy Commissioner Operations

Derrick Sawyer

Deputy Commissioner Technical Services

Henry Costo

Deputy Commissioner Administrative Services

David Beatrice

Deputy Commissioner Homeland Security Richard Davison

Special Investigations Jeremiah Laster

Board of Safety

Citizen’s For Fire Prevention Committee

Deputy Commissioner Emergency Medical

David Gallagher

Medical Director Dr Crawford Mechem

Commissioner’s Medical Advisory Board

MDO

Recruitment

Executive Chief

Line Operations Staff Operations Commissions 6

Next Steps What We Do Who We Are What’s on the Horizon

$120

$130

$140

$150

$160

$170

$180

$190

$200

$210

$220

FY05 FY06 FY07 FY08 FY09 FY10 FY11 FY12 FY13

Mill

ions

Operating Budget

Employee Compensation Services Materials, Supplies, Equipment Other

$179 $178

$202 $195 $198 $197

$205 $209

$203

Compensation has consistently been the biggest operating expense

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What We Do • Performance to Targets

• Challenges to Mission Fulfillment

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What We Do Who We Are What’s on the Horizon

Performance Measure 1: EMS Response Time Target: EMS responds within 9 minutes 90% of the time

200,849

215,305

232,481

6:41

6:49

8:02

0:00

1:12

2:24

3:36

4:48

6:00

7:12

8:24

9:36

185,000 190,000 195,000 200,000 205,000 210,000 215,000 220,000 225,000 230,000 235,000

FY04 FY05 FY06 FY07 FY08 FY09 FY10 FY11 FY12 FY13

EMS Runs EMS Response Times

The number of EMS runs has increased 16% over the past 10 years, impacting response time

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What We Do Who We Are What’s on the Horizon

Performance Measure 2: Fire Response Time Target: PFD responds within 5 minutes and 20 seconds

55,759 48,921

44,988

4:32 4:34

4:54

4:12

4:19

4:26

4:33

4:40

4:48

4:55

5:02

0

10,000

20,000

30,000

40,000

50,000

60,000

FY04 FY05 FY06 FY07 FY08 FY09 FY10 FY11 FY12 FY13

Fire Incidents Fire Response Times

Fire response time has increased in recent years, but is still below the target of 5 minutes and 20 seconds

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What We Do Who We Are What’s on the Horizon

Performance Measure 3: Fire Deaths Target: Zero fire fatalities

24 25

32 33

30 39

47 52 52

45

0 10 20 30 40 50 60

2013 2012 2011 2010 2009 2008 2007 2006 2005 2004

Fire Fatalities

In 2013, 75% of the City’s fire fatalities occurred in the older adult populations (Ages 50 and older)

Target

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What We Do Who We Are What’s on the Horizon

Performance Measure 4: Civilian Fire-Related Injuries Target: Less than 218 civilian injuries

182 171 173

205 237

234 147

159 239

193

0 50 100 150 200 250 300

2013 2012 2011 2010 2009 2008 2007 2006 2005 2004

Injuries

In 2013, the top 3 causes of fires resulting in injuries were: Open Flame, Cooking, and Electrical Wiring

Target

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What We Do Who We Are What’s on the Horizon

Example of how we achieved success: Strategy: Decrease the number of fires and fire fatalities through smoke

alarm installations and fire safety education

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Smoke Alarm Installations in 2004

Location of Structural Fires in 2004

Targeted strategy to install smoke alarms where the highest concentration of fires were occurring

Location of Structural Fires

in 2013

What We Do Who We Are What’s on the Horizon

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Smoke Alarm Installations 2005-2013

Example of how we achieved success: Strategy: Decrease the number of fires and fire fatalities through smoke

alarm installations and fire safety education

Critical Issue 1: Diversity in Hiring What We Do Who We Are What’s on the Horizon

Department Strengths

Leadership: Experienced leadership with an average of 30 years on the job

Training: 1st metro city in the country with Level 1 and 2 national certifications for all officers; 453 Officers trained

Community Partnerships: Over 50 major partnerships established since 2004, which includes a wide range of non-profits, faith based, academic, corporate, media and other internal and government agencies

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Critical Issue 1: Diversity in Hiring What We Do Who We Are What’s on the Horizon

Technology: Need for more inter-agency integration of systems

Key Challenges

Growing EMS Needs: Need for additional staff and equipment

Wellness and Fitness: Continued focus on building sustained, high quality workforce

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What’s on the Horizon • Key Initiatives

• Progress to Longer-Term Strategic Projects

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Critical Issue 1: Diversity in Hiring What We Do Who We Are What’s on the Horizon

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• Priority Dispatch contract: internationally tested EMS protocol system to better manage calls according to patient needs

• Procurement of three new ladder trucks and five new SUVs for seven locations across the City; 15 new medic units on order

• New deployment strategy for EMS

• Philadelphia Fire Department Safety App for public education: allows the public to access the latest fire safety information and related resources

• New Commissioner for Homeland Security

Current Initiatives include:

Critical Issue 1: Diversity in Hiring What We Do Who We Are What’s on the Horizon

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Longer-Term Initiatives are:

• Implementation of Balanced Scorecard: internal strategic planning tool for organizational management

• Deccan system: system to help determine station relocation, disaster planning, etc.

• Continued focus on replacing older apparatus with new purchases on order

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2004-2013 Recap

• 2013 ended with the lowest number of fire fatalities in Philadelphia’s recorded history

• Installation of almost 127,000 smoke alarms over the past 10 years

• Strengthened and expanded community partnerships from a number of sectors

• On-going focus on technology, EMS needs, and wellness and fitness

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Critical Issue 1: Diversity in Hiring

Additional Public Resources

• www.freedomfromfire.com/fsapp.

• http://www.phila.gov/fire

What We Do Who We Are What’s on the Horizon

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