1992 07 the computer paper - bc edition

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TME COMPUTER PAPER JULY '92 5

Table of ContentsLetter From The Editor

around the worhL

A New View c8 AccounIny7Phil Quackenbush is not a happy man. Hefeels misunderstood by the public and heblames it on shortsightedaccountants.Phil is president of Q.W. Page, theCanadian company that developedNewViews accounting sofiware. I met withhim recently on the occasion of the

When it first came out in 1986, it washailed as revolutionary by PC hfagaciae,Sales went ballistic on Phil and his crew,but they hung on and survived that firstsales surge. Then a prestigious accountingfirm did a review of the product, wherethey slammed it for a lack of "controls.Another computer publication picked up

the review and reprinted it verbatim. Sales flattened and even fell off ButQW. Page weathered the storm, because of a solid and growing base of users,largely built on word of mouth. When I asked him how sales were now, heheld his ann at about 15% above horizontaL Still, NewViews has in his estima-tion sold over 50,000 copies and maintains close to 40,000 registered users

NewViews is a bit like a spreadsheet. It is a place to store your accountingnumbers and the program acts like a window on those numbers. It has aLotuslike, character-based front encL Zooming in on your numbers is a mat-ter of selecting a row at the top level, then a couple of keystrokes will take youdeeper down into a report. Select an account, then repeat your "drilMown"keystrokes and you are down at the item leveL The accountants at PriceWaterhouse criticized NewViews because it is possible to select a row anddelete it. Worse still, according to them, it is possible to edit descriptions,dates and numbers at any time. Phil's side of the story is that when he came atdesigning NewViews, he looked at it from the perspective of the engineer thathe is. He was looking for something that was flexible and used the powers of acomputer to their best advantage. As he saw it, the 400.yearold practices ofaccounting were built to fit the limitations of paper. In his vision, computerscould free people from the drudgery of accounting. They are also fastenough to give us reai4ime numbers. Every time you enter new informationinto NewViews, your income statement and balance sheet are updated. Nobatches, no waiting.

According toQmckenbush, most changes that end up getting done inaccounting systems are simply data entry mistakes, not attempts to de&audthe company. The best-selling packages such as ACCPAC and Bedford — theones accountants seem to prefer — are menu@riven batch systems. In thesesystems, every time a minor mistake is. made, a new entry must be made toreverse the mistake and then another correct entry must be made.

Qmckenbush tells the story of an accountant who asked, "Is it true that inNewViews 'I could enter a cheque, print that cheque, delete the entry andwalk out of the oflice with the cheque m my pocket and leave no record ofthe event?" Skilled salesman that he is, he had to admit that this was true, buthe was quick to respond that he could do the exact same thing with ACCPAC.In Qmckenbush's story, the same person could walk in, make a backup of hisACCPAC accounting files, make the entry, print the cheque and then restorethe files Rom the backup. His point is that it is not accounting software thatkeeps people irom fudging the numbers, it is systems and honesty.

Qmckenbush says that the lack of controls was always overstated aboutNewViews anyway. If you enter a set of numbers, and then quit the program,anyone reentering tbe program and editing it wiH have these changes writtento an external audit file. It is now possible to designate numbers as dosed,"causing the program to beep a warning. Determined users can still alter thenumbers, but it is often enough to prevent acddental errors.

Personal experience tells meQuckenbush is right on at least one count:traditionaletyle accounting systems suffer from lengthy learning curves. Ihave known companies that became married to their consultant once theytook on one of the larger accounting systems. According toQxackenbush,once it is set up correctly NewViews is quick to learn and maintain becausemistakes can be easily correcteiL With traditional computer accounting sys-tems, everything is done in extensive menu heirarchies. It is as if they aredesigned by programmers who purposely want to keep people in the dark(the theory being that if the data4nput person doesn't know what they aredoing, they are less likely to attempt to cheat). NewViews, because of itsspreadsheet4ke interface, is a much quicker study.

ls he right? Are the accountants a bunch of fuddyduddies? Only time willtell. At the same time thatQW Page has been tightening up the controh onNewViews, the traditional accounting systems have been making movestowards some of the flexibility that NewViews has long offered. Great PlainsAccounting, for one, now offers the ability to enter data for four periodsahead, avoiding the month-end processing panic to get a statement out. More"real-time" systems are becoming available, but still, Quackenbush says, sixyears after its release, NewViews remains unique.

Enjoy the issue.

release of a new version of the software.

A tale

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• ~

Strategies you' ll need soone

of ciescent into Voice-mail

What every computer user needs to know.By Reedy Cisvii.

Sept '02 Ed ucation & TrainingWorkstations • Unix

Oct '02 Word ProcessingMonitors

Protectin

Software for Wholesale/Distribution

TOPICS

Home Office Computing

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Aug 'l2 Networ k ing July 8

Editorial Schedule .'

Why didn't you tell me? .........20

Dat a R e CO V e r y ee sassssssraeeoeseseeesas22

Bring Sack thePCSecurity. • . • .

ls hypertext ifocumentstion the wave of the future? By Pctiv Tenet.

r or later. By Pew Eugws.

OFO ID R A W 3 0 eeesaeeeeeeeeaessasaaasasassassaaseeeseeseeeeooeeeeaes16CIt's alway been hanl not io like CorelDRAW. By Gwf W}celwright.COrelD R A W C Ou n t e r p O in t s ss.ossooosssoosoososEs.oosoooososos 13It's always been easy to flnd soeathisgwrong. By Gawain Bcnnae.IInll l l l l l f ig PILIS sea 25PC an&rirus program. ~ ~f Whefaeight.Aldus Pa9eAhead .................................................A9PC database publishing with PageMaker. By Ccof Wiseiwnghc,Hard Drive:sill Se'Ces 0i The Melting of Ole Ilcr450fC Eslplre ssseseassessssosee1 4An unauthorized biography. Beak rcvieru byJi si Mslmy.Database 101 .........................................................25A database primer by an evangelist? Book rcvinu by Nidor %alackA I%a SyetemS D>SIsvaX ............................................47A simple and relatively Ssit way of Iransfemng files Som point to point.Sy Ccof %%aksa'g?i

5> e ti. 4. 4+

A guide to choosing a pointMMe system.+ Tan Waters.

~%N:'::%>'" Intel announces more zip for your chip. By Gef WheeErunght.

ProtHi-tA car alarm for your PC? By Cothskyaa LabontkSsiith.

COPYI

' Hell By Dssa Bhnkcahorn,

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ecting Your PC haremech ThieVeS 4 • i • $$ • 0 • 0 • I • $$0iia • i$1 9

INass Storage Options for PC 8 Mac.............'leHoe to Select a Point-of-sale System ..........45CO C k D O U b l l s a g Es • s • s • ~ • ~ • E • s • 0 • slow~~~ • ~ •s • 0 • 0 • s • O~E$$ • s~~sso54

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Are Paper Manuals Obsolete) .......................................41T he TeleCOm ZOne...........................................................51

...a world between night8ill and daybreak, where erne and distance lose all meaning. By Grease Bessce.

CD ROMs, WORM drives, flopticai disks and the future of storage. By Mkhael Arthar.

UThe need to "future-proot" personal computers has never been greater. By Grof Whedueigtt.

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from existing models.Toshiba claims that operating hfe from

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in continuous use, and saysthat this may be extendedsignificantly depending uponspecific use (i.e., whether ornot you use the color screenand access the hard disk alot).

Like its black-and-whitesiblings, the T4400SXC usesa 25MH z i 4 8 6SX-basedmicroprocessor — which canbe upgraded to a full 486DX

rmation ch ip. In order to allow the notebook to actlike a desktop — and take plug-in network

dditional c a rds — it can connect to Toshiba's optionala and De sk Station IV expansion unit, Canadian

uding a Su ggested List Price for the T4400SXC isess time $10,099.

For more information, contact Toshiba direct at41 6-4704478 or call the company's productsupport line at 1-800-663-0378.

remains a 2.5 full hours when

R. 0 OCR experts Caere Corporation — produc-ers of OmniPage and Typist — have teamedup with California-based BIT Software toproduce a new package that combines PC-based faxing capabiTities with optical char-acter recognition.

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matches Caere's well-regarded AnyFontOCR technology with the BitFax/SR faxsoftware — which allows IBM personal com-puters and compatibles to receive, storeand convert incoming faxes into text. Textcan then be accessed and edited as filesfrom within word processing, spreadsheetor other text-based applications, enablingoffice users to easily incorporate faxedimages in documents.

With BitFax/OCR for Windows, userscan convert incoming faxes into text. Forexample, a lawyer can now receive an

incoming faxed contract from a client in afraction of the time it takes to retype theoriginal. The contract can then be loadedinto a word processing program, edited andresent. Sales managers can receive updatedsales figures from the field directly intospreadsheet applications for analysis andpresentation.

With BitFax/OCR for Windows, a"receive fax" program is loaded automati-cally when Windows is started. The "receivefax" program will then condnue to receivefaxes in the background while any otherapplication program is being used.

BitFax/OCR for Windows requiresMS-DOS, version S.l or above; Windows,version S.o and above; and a Windowscom-patible 80586 system with 4 megabytes ofRAM. A facsimile board with EIA TR-29Class 2 or FJA 578 Class 1 standards is rec-ommended. In addition, BitFax/OCR forWindows supports a variety of modems thatuse EXAR, OmniTel, Rockwell and Sierramodem chipsets.

The suggested U.S. retail price ofBitFax/OCR for Windows is $199.

For more information, contact Caere at 408-395-7000.

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THECOMeUTERPAPER JULV'92 9

6DT Ships Nem Printer Drivers for MacsHere's the sceop-new get typing!GDT Software has a new version of theirMacintosh printer drivers software for dotmatrix printers and laser printers.

PowerPrint, the new driver collection,supports over 850 non-Apple printers andoffers LaserWriter-like features for a varietyof det matrix, inkjet and non-Postscriptlaser printers. PowerPrint includes every-thing needed to hook a Macintosh up to awide variety of printers, including the cable.The Canadian price is $169. A network ver-sion which enables users to share theirprinters across an AppleTalk network sells

for US$239.BetterWriters offer better printing from

your Imagewriter, StyleWriter or HPDcskWriter. The Chooser-level printer dri-vers replace the standard drivers for theApple I mage Writer I , I I an d L©Improvements indude more flexibility (10-400% scaling in I'yo increments), custompaper sites, grayscale graphics, labels, andforms printing and communicationsoptions. BetterWriters are $75 Gmadian,

Contact: GDT Softworks Inc. • (604) 29t-9689.

ence.

So you want to be a journalist, huh? Well,don't think i t 's going to be easy. ACalifornia company, however, says it hasways of making the process more painless.

Davidson Sr Associates has developed anew multimedia-style adventure game forthe Macintosh called Headline Harry andthe Great Paper Race. The players are sup-posed to act like (sober) journatuts in help-ing fictional V.S. Daily Star editor HeadlineHarry battle the yellow journalistic excessesof arch-rival Marvin Muckraker's DiabolicalDaily.

As ace reporters for the Star, players willunjournalistically enrich their knowledge(whoever lets facts get in the way of a goodstory?) by learning U.S. history and geogra-phy as they research their stories — coveringsports, politks, arts, entertainment and sci-

Apple QuickTime full-motion colorvideo clips from the NBC news archives aresupposed to make the whole experiencemore real. Headline Harry, the editor atthe U.S. Daily Star, knows and values theimportance of ethical reporting. He assignshis reporters to find and report the realstory before one of the Diabolical Daily'sdubious reporters flies it m an inaccurate,sensational, and poorly written manner.

Harry is counting on lus ace jeurnalistplayers to fmd the prize-winning stories heneeds to ultimately put the Diabelical Dailyout ef business. The best reporters mayeven be honored with the coveted"Reporter of the Year" award.

Headline Harry runs on mest colmMacs, requires 5 MB of memory underSystem 6.07 er 4 MB under System '7 — sndneeds a hard disk and Skit color support.QuckTime is required, but is shipped withthe software. It sells for $59.95 (US).

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10 THE COMPUTER PAPER JULV '92

R E V I E W

ore Draw 3.0I Y OIOP N H E ELN R I OH T

Product: CerelDRAW 3.0Prices 4885 (CDN), 4585 gJS)Price ot upgrade frem previous version:

Publisher: Carel Cocpcrathn,

Ifardwat • requlrementet iBM-compatible 388,

systems= cc 288-based systemrunning ln standcud made wmh 4 MBof RAM cr mare. VGA or betterWindows-suppccted display, mouse.trackball cr graphics tablet

Softwcue rectufremente: Nndews 8.1 crWindows 3.0 witAdobe Type Manager

t's always been hard net to likeCorelDRAW From the start, it hasbeen innovative, packed with fea-ture~ d on e of the best users afthe Windows interface ef any vector-

This is largely due to the 8tct that it wasdesigned from the outset as a Windowsapplication — unHke Adobe IHustrator orAldus FreeHand, which both started Hfe onthe Apple M acintosh. In a d d i t ion,CorelDRAW is produced by a Canadiancompany. Staying Canadian is a majorachievement in itself, especially when yauconsider the rate at which other software

St61 (CDN), St48 (US)

Telephone (813) 7%4200

388SX, 488, 486SX and PS/2

starsstps have recently been gobbled up bythe likes af Microsoft, Borland, Lotus andComputer Assadates.

At any rate, you'H be happy ta hear thatCarel's latest release, CerelDRAW 5.0, is

' also not likely to disappoint. It offers farmare features than any previous version ofthe product yet is shnpler ta use and evenmorc competitively priced. The CcrmpccnrrPepper's c antributinq e d i to r Geo fWheelwright came to thas opinion recentlyafter looking at a near-Snal "beta" versionof the product following a sneak previewgiven to the Winnipeg PC User's Group.

glc Ed 'LrIIsenn Nests Test 4nense Sc u al

IcrNng easier to useWhen products have been as successM asCorelDRAW, the temptation by many man-ufacturers is to make them top=heavy — packthem with as many features as possible tawin the "tick-box shootout in productreviews. This way, they can be assured ofhaving at least as many features as the com-petition — and usuaHy more.

While it has packed lets more intoCorelDRAW 3.0, Carel has nat done so byjust blindly tacking on extras. It is clearfrom thc start that an intelligent plan hasbeen behind it. To start with, a number ofnew 'ease of use" factors have been added.

There is, far example, an editable pre-view made — making it much easier ta acton ideas for changes as soon as you see aneed for them. This made is now the"default mode" — with objects displayed infull color and complete detaiL

CarelDRAW does, af course, still ofFerthe option of working in "wire frame'mode. Meanwhile, Carel has now made thenumber of layers in a drawing theoreticaHyinfmite (although you' ll run eut of memotyeventually if you add too many). These lay-ers can sdH be locked, hidden, printed andassigned colors.

Anybody doing detailed work with largenumbers of objects will be grateful to seethe hnproved precision in CarelDRAW 5.0,which incorporates the idea ef "flexible"guidelines. These allow you te issue a "snap-teebject command for any object — thusaHewing you to align any object ta anyshape. GuideHnes can even be assigned col-ors, displayed, hidden and customized byfreekorm shapes.

Coral has also realized that although apicture may be worth 1000 wards, the wordsyou do put in a drawing are st im t.New text-hancHing features include colorcontrol over individual characters, a spell-checker, thesaurus and a hyphenationopdon. AH these features make it more like-ly that anyone producing drawings with amoderate quantity of text can now considerdoing the whale thing in CorelDRAW',rather than just doing the drawing work mCorelDRAW and then adding text in a DTP

based drawing package.

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• •

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CorelDRAW S.O under Windows S.l-

package such as PageMaker or Ventura

While all these features are welcome,they might detract from the usefulness ofCorelDRAW if they hadn't been added socreatively. Many of them — such as some ofthe new blend control options — areaccessed via 'roll-up' windows that are stillon-screen, but neatly tucked out of the waywhen you' re not using them. This makesthe interface less cluttered and keeps theproduct easier to use.

The final point worth making on theseoverall design improvements lies in Corel'ssupport for OLE (Object Linking andEmbedding). To get the best out of thissupport, however, you really should run

rather than Windows S.O — as only the for-mer includes the final OLE client/serversystem software. You can run CorelDRAWS.O under Windows S.O, but you won't get

Iwaidng anodal efforts moro specialCorelDRAW has long had one of the bestset of special-effect functions in theWindows drawing application market andwith CorelDRAW S.O it gets even better. Forexample, when you have text that is boundto a ctuved object along a path, and thenyou change the path, the text will automati-cally be bound to the changed path. And, ifyou like, you can set things up so that you' llbe automatically prompted when this hap-pens.

Rotating and moving S-D objectsthrough space has always been difficuh indrawing packages. With the new Extrusioncommands in CorelDRAW S.O, however, itshould make sense even to the novice. Theextrusion command is accessed through aroll-up window and shows a sphere witharrows in four directions, as well as diago-nal rotation arrows at the bottom and topof the globe. When you select an object and

mand.

use this extrusion command to rotate it, therotation is shown in animation, and onlyfixed in place when you use the Apply com-

The Extrusion command can also beused to exert control over the object'sshape, color, placement in space and light-ing. And it allows you to make thesechanges either "manually" using the mouseor by inputting precise values.

Blending functions in CorelDRAW havealso become more flexible — a rainbowblend is now offered and blending can nowbe applied to groups of objects and toobjects along a path. The path itself caneven be edited interactively with the Shapetool.

INore modulesWhen you install CorelDRAW S.O, younotice immediately that there are six pro-gram icons in the Corel folder. In additionto CorelDRAW, you' ll see the CorelChart,CorelShow, Corel PhotoPaint, CorelTraceand CorelMosaic icons shown.

These add a raft of new functions toCorelDRAW — but by being added as mod-ules, they don't clutter up the main applica-tion too much. Each of these applications(perhaps with t he exc e ption ofCorelMosaic) is almost worth a review initself, but given the limited space we havehere, we' ll have to run through thembriefly.

CorelChart, as the name suggests, is anew data~ven charting application. Whenyou load it up, you select a chart type andare then presented with a spreadsheetetylegrid irito which you can either enter orimport data. If you choose, you can also usethe OLE an d D D E ( D y namic DataExchange) c'apabilities of Windows S.l tocreate a permanent link to any OLE-sup-porting Windows spreadsheet (such asExcel or Lotus 1-2-S for Windows).CorelChart offers more than 100 different

chart types — including bar, pie, histogramand three~ e n sional charts. You can alsouse "pictographs" (e.g., showing newersales in a bar chart with bars made up ofcars stacked on top of each other) to makeyour charts easier to understand.

Corel PhotoPaint, meanwhile, incorpo-rates the image-processing portion ofZSoft's popular PhotoFinish retouchingproduct with new facilities added by CoreLThe resulting collaborative effort providespaint tools such as brushes, pens, smearpaintbrushes, a smudge spray can — and alibrary of specialwffects filters — for use inretouching both blacked-white and 24-bitcolor images. This part of the package alsoallows you to automatically apply retouch-ing filters to scanned images.

In an attempt to perhaps grab somebusiness from presentation packages suchas Aldus Persuasion, Microsoft PowerPointand AutoDesk Animator, Corel has madeits presentation module — CorelShow-highly flexible. It can pull in elements fromCorelDRAW, Cor e l Chart , Cor elPhotoPaint — as well as read Animator .FLIanimation files — to create multipage pre-sentations and slide shows. Like most of thecompetition, CorelShow includes a libraryof professionally created backgrounds andanimation "flies." And like all parts ofCoreIDRAW S.O, it supports both OLE andDDE links to other Windows S.l-awareapplicafions.

Mosaic is a useful, but unexciting, mod-ule designed to help you manage yourgraphics files, as well as carry out searches,batch printing, importing and exporting ina variety of file formats. The supported fileformats now include .CDR (Corel), BMP,Windows DIB, EPS, GIF, PCX and TIFF.

Finally, there is the tracing module,CorelTrace, always an extremely useful toolwhen you need to convert black~dmhitebit mapped images into smooth, vectorform graphics.

THE COMPUTER PAPER JULY'92 11

Quito a bundleCorel is selling this package heavily on"added value." In addition to all the extrafeatures in the package itself~d the newmodules — Corel has added 15S hintedTrueType fonts and some 4600 profession-ally-drawn symbol and clip «art images.Further to this, the package includes com-plimentary TRUMATCH and Pantone sys-tem licenses that give users access to indus-trpstandard color printing systems.

Anybody who buys CorelDRAW S.O willalso get a CD-ROM version of the software,which includes Corel's entire library of14,000 images, a range of online tutorials,

mat, another 100 TrueType fonts andCorel's complete type library in AdobePostScript Type 1 format.

ConclusionWith a price tag of $695 CDN ($595 US),CorelDRAW S.O is certainly not the cheap-est drawing package on the market, but itappears to be by far the most fully4eaturedand comprehensive. If you already useCorel, the upgrade fee of only $169 ($149US) has to make this an offer you can' trefitse. If you do drawing and illustrationwork in Windows and don't already useCorel, CorelDRAW S.O is going to make youask why. If you come up with an answer,write and let us know. Otherwise, we sus-pect, you'llbe rushing out to buy this pack-age. And you won't be able to use the lack

for much longer — Corel has promisedimplementations on both of these plat-forms very soon. Watch this space fordetails. •

more than 100 animation files in .FLI for-

of a Macintosh or Unix version as an excuse

See page 13 for more on CoreIDRAW.

• • •

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THE COMPUTER PAPER JULV '92 13

CorelDRAW Counterpoint IY G R A E M E E E lhlltgETT

orel has acknowledged some bugsin CorelDRAW version S.O, indud-ing problems with OLK, certainvideo drivers (such as those for

ATI's Graphics Ultra and Western Digital'sParadise Windows Accelerator), and memo-ry confiicts. Corel technicians said patchesto th'e software would be uploaded toCorel's CompuServe forum as soon as they

We also noted bugs i n C o r e l 'sPhotoPaint module, induding an inabilityto save compressed TIFF fiies.

No longer is CorelDRAW a poor choicefor a desktop publishing stand~; the com-pany has obviously been listening to itsusers. Although the 25fhodd fonts includedwith the program are of varying quality, it isgreat to have them available in standardTrueType and Type 1 formats for use inother Windows S.l applications.

Virtually all of our complaints with ver-sion 2.0 have been addressed. CorelDRAW

S.O is Stater (especially in conjunction with%'indown S.l), allows editing in Previewmode, has vastly improved import andexport capabiTities — at least in theory. Asnoted above, some import/export optionswhich used to work are now broken.

Another minor complaint remainsregarding CorelDRAW's inability to openmore than one file at a time. One wouldthink that Corel would have nouced the

sion?

nearly universal disdain that users of otherDTP programs have for Aldus PageMaker'ssimilar afiliction. Perhaps in the next ver-

Overall, it's an upgrade with fabulousfeatures but too many bugs. Reportedly,Corel predicts that S0% of the users of ver-sion 2.0x will upgrade. We think that willprove to be a low estimat~ n c e the bugsare squashed. •are available.

$0iTNAR

Extrude function.

Other problems we observed includet1) Importing LZHwompressed TIFFs

into PhotoPaint causes a weird "8cABORT"or "Unable to read TIFF strip" error mes-sage, however, there is a work-around.Placing these files in PageMaker 4.0 (PCversion) while holding down CTRL key pro-duces an uncompressed version thatPhotoPaint can import successMly. (Thesame trick is possible in PageMaker for theMac by pressing the Command key whileplacing a compressed TIFF image.)

2) Exporting in Illustrator format with"export text as curves" works correctly;exporting "text as text blocks" produces anidentical file to the curves option. (In previ-ous incarnations of the program, this fea-ture workc:d correctly.)

S) Importing non-Adobe EPSF formatfiles (i.e., Aldus FreeHand) crashesCorelDRAW S.O; the program must berestarted. Again, this function worked per-fectly in version 2.01.

Moreover, some users complain thatCorel spoiled the user interface of the

Some users have gone so far as to switchback to the relativelybugle version 2.01,citing too many problems and system crash-es with version S. We hope that Corel quick-ly addresses these bugs, because the addi-tional features are well worth upgrading

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14 THE COMPUTER PAPER JULY '92

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Price: IP4 2 2.95 in hardbackRating: 4 .O (cn a scale of tmlcwest

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• • •

IIOlN TO WriteNacintolhSofheare,Third EditionBy Scott Knastif.rA programmer's cult classic,now fully revised anceIIPCIIORdo

' •

pvt

success stories in the

b aa

remarkable collection

is based on t h e ir

books, national maga-

and trade publica-tiona. What it'a not

alike.

uthors Wallace and Erickson arereporters for the Seattle PostInteoigcneer newspaper. The book

pubhshed in the Post-Inteligeneer in May of1991. As the authors say in the acknowl-edgements, it's not a book about computersor technology. Rather, they say, "Its a bookabout p e ople , a

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one of the greatest

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drlVerl r

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kno

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The book is already available in selectedmarkets, and will be in general distributionin bookstores across the country by thetime you read this. •

Contact John M6ley & Sons Inc, 605 aidAvenue, New York, NY 1 0158.

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i nformation and

Voice Mail HcIL

TLANTA, GEORGIA, MAY 29(NB) — For the last fcw years, youand I have been descending into

Person X in a real big hurry, so you calltheir direct line. You gct their voice mail,and maybe (whcnthey gct around toit) they call back Byw hich t ime y o uhave forgotten whyyou called.

It's even worsewhen you' recuinga company for

don't know exactlywho you need totalk with. The mainnumber's recordingsimply tells you toenter the 4-digitcode of the personyou want to talkwith, or 0 for anoperator. After aninterminable wait,you gct someone ina back.-room some-where who passesyou to the wrongdepartment, andtheir voice mailbox. After return-ing to the operator,you gct the rightdepartment, andanother voice mailbox. When that per-son finally returnsyour call, they say,oh, you need someone else, and you gct yctanother voice mail box. This can go on forweeks. No fun if you' re on a deadline.

And it's going to gct worse before it getsbetter. ATfhT is planning to replace manyof its operators with automated systems,and the regional Bell companies areexpected to follow suit.

Oddly, the voice mail industry whichstarted this mess didn't intend it. Voicemail was created as an adjunct, or nid, toexperienced operators and secretaries. Thetrouble was, corporate leaders saw this as agood excuse to gct rid of those valued pco-

You know the driH. You want to reach

The telephonesystem is your

company 'sfront door....Eventually,they' ll go to

another shopvjhere they 're

human being, byhuman beings.

treated like a

right people, nndthat messages are

r esponded to.Without such han-dlers, executiveslose accounts. Andtheir companieslose respect.

Look, the tele-phone system 'isyour company'sfront door. Whats cn sc would i t

make for a customer to walk into yourshop's door, be lcd to a robot who kickedthem out, to dust themselves oif and gctthe same treatment again and again.Eventually, they' ll go to another shopwhere they' re treated like a human being,by human beings.

And that's thc lesson. Technologyshould help people, not replace them. Onlywhen top management learns this lesson,and brings back those operators (maybcwith a nice raise) will we coming out of

pic nnd we' ve all been suffering as a result.I learned this anew recently when, work-

ing on a book project, I hired someone tocome in and straighten up my files. Notonly did I gct my filcs organized, but I alsogot my mind straightened out, my messagestaken, nnd important calls made. Every top

secretary, oradministrat ivea ide, whe t h erthey' re runningIBM or the JointChiefs of Staff. Iwonder how many

keep their headsscrcwcdwn with-out these people

r eceived and

of them c o u ld

to take care ofthem.

S ecretar i e smake sure theirb osses ret u r nimportant calls.Operators makes ure ca lls a r edirected t o the

executive has a

Voice Mail Hell. •


• • •s

Alfred Glossbrenner, author

Send to: Newsbytes News Network, Subscriptions, 822 Arkansas Street,

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NewsbytesNews Network

80486.

use PCs as the core of their "mission~ti-

number of common~ense solutionL

make a critical contribution to network

really making use of the power offered byeven the Qve-year+Id M-bit Intel 80386processor — let alone the three-year-old

Naturally enough, systems developmentand control tools for PC networks are nowabout as flexible and comprehensive asthose traditionally found in the mini ormainfirame sector.

An Inaeaslng Awarenessof the Value of InformationOne key development which has grown outof this evolution of PC technology has beenan increasing awareness — throughout com-panies I'rom top to bottom — of the value ofinformation. Being able to quickly, effec-tively and accurately access key corporateinformation can make a big difference to acompany's bottom line.

So in a growing number of large compa-nies, the PC is now treated with a newrespect and IT managers have aggressivelyregained control of corporate PC planningand purchasing. In fact, more than 60 percent of what most large companies spendon computers these days goes towards buy-ing PC technology and equipment.

But you can buy all the right PCs, imple-ment the right networking strategy, developcomprehensive security systems and use allthe right software and still have problems ifusers continue with the same poor worhnghabits which have characterized the stand-alone PC user.

And that is a major problem, especiallywhen companies are heing advised to now

cai, enterprise~e a pplications and whenthe overall annual performance of the com-pany depends on how well those PCs arebeing used.

PC Seczsrity Typically LaxTypically, security has been nonexistent orlow, at best, in PC environments — and thishas left PC users and their companies opento loss of productivity through industrialespionage, virus infection and the disap-pearance of critical company data throughthe lack of proper procedures. There are a

Diskless workstations, for example, can

security. They offer all the advantages ofthe tradifional PC, yet provide a simplephysical impediment to employees takingaway information they shouldn't or intro-dudng unauthorized programs or data tothe office network — not least the introduc-tion of viruses.

Companies are realising jttst how depen-dent they are upon their data and there isan increasing awareness of just howexposed that data is on a technology plat-form which provides little security. Theresult is that security is now a major issue inthe industry.

Security Is: Data Badcup, UmitesiAccess, Vlnas Protection Ansi ProperProcesiuresPC users need to have a proper understand-ing of just what is meant by true data securi-ty. It comes in a number of forms-indud-ing the process of mahng backup copies ofdata, controlling access to the company'sPCs, implementing a comprehensive virus.protection programme and adopting prop-er user procedures.

In this, there are two main levels ofsecurity: privacy and corporate data securi-ty. The first is fundamentally a low-level.function and can he something as simple asthe password protection in a wordgrocess-ing program or other applicafion. Suchpassword systems are easy to break by adetermined hacker, but not by the averageperson.

Don' t, however, confuse privacy withreal corporate data security. The first iswhat you might call expressing a preferencethat other people don't look at your data

The second is pulling out all the stops toprevent even the most experienced hackerfrom doing so.

There are lots of products aroundwhich purport to be corporate data securityapplications, but are actually just privacysystems and can be easily broken. Seriousdata protection requires sophisticatedencryption technology.

BullcBng SecurityWith Security ContractsCompanies need to ensure that employeestake a proactive role in protecting the com-pany's data Proper procedures and respon-sible attitudes are key aspects of data securi-ty. This also has implications for a compa-ny's training policies. Companyeride datasecurity policies and procedures should bedefined and communicated efFectively to allemployees.

People should be uained in what thepoficies are, what provisions there are forback-up and the procedures for limitingaccess to PCs — using a combination of so&-ware or hardwarebased security products.

A manual on corporate data securityshould be produced, setting out detailsfrom top to bottom — explaining thingssuch as how to define passwords (Le., useupper and lower case letters, mix in num-bers, etc), how to avoid getting viruses (i.e.,don't insert any application disk into yourPC which you haven't first checked with thenetwork administrator), and how to careful-ly control and' consistently implement datasecurity.

The f i rm's personnel or h u manresources department should be involved inthe implementation of data security.Employment contracts should be drafted toensure that aggrieved staff cannot leave thecompany and prevent access to data bymarching out without leaving their pass-words. Ideally, a network or security admin-istrator should have "master key" access toall passwords on the network — but thatdoesn't always happen.

So, ideally, an integral part of a firm'semployment contract should cover provi-sions for proper protection of the compa-ny's information. It should specify what youcan and can't do with disks brought in fromoutside the company and lay down whathappens where there isn't a master key-holder to all passwords — so that employeeshave to hand over their passwords alongwith the company Amex card, company carand offic door keys if they should leave thecompany.

The Portable ProblemEmployees should also be given instructionin and encouragement to make theirportable computers more secure. There arefew lessons about the dangers of leavingvaluable data on unprotected portable com-puters more painful than the one experi-enced by a British RAF wing commanderduring the Gulf War — when his portablecomputer containing topsecurity war planswas stolen from the seat of his car.

While the data contained on mostportable computers is not hkely to he a mat-ter of life or death, it could have seriouscommerdal implications. So it only makessense that any portable or handheld com-puters used by a company be included in theimplementation of any corporate data secu-rity system. Otherwise they could provide alarge and problematic secutity loophole.

Finally, and probably most importantly,security products need to be simple touse — so that people can easily work theminto their daily routine. If they are too difit-cult, they will waste time, fiustrate users andend up being ineffecfive because onewill use them. They should be "fit and for-get" systems that users only see when theyare starting or finishing their work on thePC, and operate with a minimum of fuss. Asto which specific systems they should buy,that's another story. •

Zip/Postal Code


Protecting Your PC From

i- e ievesB Y CATHA L YN N L A B O N T C- S M I T H

Services at Price Waterhouse, commented:"Security is becoming a greater issue as thedata of systems' value is increasing and we' remore and more reliant on computers."

Contact: Bruce White, VP Marketing,Mindf1ight Technology Inc., can bereached at his Vancouver once: tel. (604)4844465. •

Price Waterhousc is cur-rently evaluating twenty Alarm

Cards. P i e ter Jongeneel,Manager of Micro Computer

fenced them in the streets. The electronic

~.Q's ~

magine a fate worse than a crashedhard drive. Imagine that you get towork and your computers are allgone — stolen away by high-tech

thieves in the night who have already

memoiy of your company has disappearedoff the desktop: no more accounts receiv-ables, and work in progress has vanished.Personal computer theft, especially theft ofthe all~o-portable laptop computers, is ona sharp incline. According to ConstableElias, Community Relations Department ofthe Vancouver City Police, "It [personalcomputer] is one of the items of choice ofthieves."

Constable Elias suggests that ownersengrave their driver's licence number ontothe computer equipment, so that equip-ment can be crosmeferenced to the owner,or at the very least have a record of theequipment serial numbers.

Shirley Harvey, of St. Paul Fire gcMarine Insurance, suggests that businessesand those with home computers install aburglar alarm to protect their valuablemachines. St. Paul Fire ge Marine Insuranceis an insurance brokerage that offers asmall package policy for PC owners for$850/year that covers the loss of equipmentand 90% of the value of the equipmenttowardsreenteringlost data. Harvey saidthat even high~cunty buildings are proneto computer theft. She gave a scenariowhere in large companies, someone in a

computer and is not stopped because it isassumed that the person is a repair person.

The insurance companies also lose outin cases of fraudulent computer theft. Dan

suit enters the of5ce and walks off with a

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Lemieux o f t he I ns urance C r imePrevention Bureau said that he sees cases ofcomputer insurance fraud, where a PCowner arranges to have obsolete computersstolen, so that they can replace them withinsurance money that was fraudulentlygained.

Besides insuring your computer, engrav-ing your driver's licence number on it,installing an expc;nsive burglar alarm, orsecuring the unit by dnliing holes in yourdesk and wrapping cables and locks aroundit, what else can a PC user do? A Vancouvercompany has come up with an alarm fordesktop IBM PGcompatible computers fora reasonable price ($129). Mindf1ightTechnology Inc. has developed the SafetecAlarm Card, which is a combination of aninternal card that is installed into the inter-nal bus of a computer, a 9VDC battery topower the card, and software that gives theuser password protection.

Here's how it works: you haveanishedcomputing for the day and you turn offyour computer, which puts the alarm onstandby mode. If the computer is not dis»

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9 I™ he n I send a customer home with his nau MS.DOS computer, I am a bit like a Mom sendingher son off to his first day of school "Remem.berto do your backups; watch outfor viruses; becareful about Picking uP strange so@ware!" I

tend to ovaxehelm with scores of perils However t.he nnuuser is so excited with his new toy that he only remembersI% of what Itell him

BY

ROEDY G R E EN

he wails.

read the directionsl"

and hit <Ctrl-Break>. This means hold

A few months later, the new user mayphone to tell me a story of woe. I say "Notto worryl Just get out your backup andw e' ll have you going in a j i f fy." H eresponds, "What backups You never toldme I had to do backups. What is a backup?""Oh oh!" I reply. "Why didn't you tell me)"

It is not just backups. There are many"obvious" things every new user must know.

prisingly, many of them revolve aroundbackups. I will also tell you how to keepyour machine clean, your AC powersmooth, your hard disk tidy, and your com-puter virus-free.

HammersNever turn your machine off when a pro-gram is running. Only power ofF at the DOSCh> prompt. When a program is running,part of the data are in RAM and part ondisk. Only when the program terminatesnormally does DOS write everything prop-erly to disk

At times, you will be at war with yourcomputer. You will want k to stop, but youcannot figure out how to make it stand stiH.Powering the computer ofF is equivalent tonuclear war. The big red power switch willstop it, but using it will have distressing sideeffects. You should do evexything posableto avoid powering ofF — including phoningfor help.

To stop a computer, you first must getits attention. The gendest, smallest "ham-mer" is the <Esc> key.

If that does not work, you can try <Ctrl-C>. Hold down <Ctrl> and tap <C>. If thatdoes not work, escalate to a bigger hammer

down the <Ctrl> key and tap the <Break>key. Most novices have a tough time findingthe elusive <Break> key. Look on the righthand side of the keyboard near the top.The labeling is often on the side of the<Pause> keycap.

If that does not work, call for help.Often a knowledgeable person can bail youout. Resist the temptation to turn off thepower. Powering ofF will nearly always makematters much worse. Only turn the poweroff if you see smoke.

However, if there is no help available,you can escalate into abut war. If <Ctrl-Break> does not work, try <Ctrl-Alt-Del>.Simultaneously, hold down the left <Ctrl>and <Alt> and tap <Deb. If that does notwork, hit the <Reset> button on the frontpanel of the computer. If that does notwork, try powering ofF, waiting ten seconds,and powering on again.

The Sorcerer's ApprentkeThe firs time you try to stop a printer, youmay feel l ike Mickey Mouse in TheSorcerer's Apprentice trying to stop thebrooms from carrying water.

If you are trying to stop a printer, firstget the computer to stop sending moreinformation to the printer by first tryingany instructions displayed on the screen. Aswe computerists say, "When aH else fails,

If that does not work, try <Esc>, then<Ctrl-Break>. After you have succeeded, theprinter will still keep printing for severalminutes, finishing off the material sentbefore you cut off the flow. The printer hasa storage buffer. If you are impatient, youcan dear the printer's buffer by turningprinter off then on again. Do not turn thecomputer itself offl Remember, this proce-dure will do no good until you have firststopped the fiow of infoxmation from thecomputer to the printer. Otherwise, theprinter will come right back to life again

If you have Windows, stopping the 'print-er is even more complicated. You must per-suade a background printing da;mon,called the Print Manager, to stop sendinginformation to the printer.

This article will cover these basics. Not sur-

sion.

diskette.

cannot write to the diskette.

one in each bottom corner. The hole in the

If you wish to temporarily pause theprinter, for example to adjust the paper, hitthe printer's OFF-LINE button (sometimeslabelled ON-LINE, SELECT or READYi.Don't use this button if you want to abortthe printout entirely. OFF-LINE wiH usuallyut both the computer and the printer onold. When the computer is on hold, it will

ignore your keystrokes. When you haveadjusted the paper, hit the button again toput the printer back ON-LINE, and resumepMl ting.

Hitst' if everyour computer appearsPmen, checkthat the printeris ONLHVE, ready to print.

Hint: Every printer and printing program hasits own quirks. If you do much printing with aparticular program, beg your computer sorcerer togive you a magic spell or recipe to stop your par-ticuhsr printer.

DiskettesDiskettes back up your hard disk or transferinformation f'rom one computer to anoth-er. Floppy drives are Rube Goldberg con-traptions that will give you trouble unlessyou treat them with care.

The Four Kinds of DisketteThere are four kinds of floppy diskette.Unfortunately it is hard to tell the two kindsof 5.25" diskettes apaxt. What is worse. evencomputers cannot always tell them apart. Isuggest that you label each diskette with acolored dot when you buy it to avoid confu-

Green Dot: 1.44 MB, AT style 8.5", hardshell, high density. Has two square holes,

bottom left is usually plugged. When it isopen, you cannot write to the diskette.Red Dot: 1,2 MB, AT style 5.25" floppy,high density. Usually has no hub ring.When the notch on the upper right side iscovered over, you cannot write to thediskette.Slue Dot: 720 KB, XT style 5.5" hard sheH,double density. Has one square hole in thebottom left corner, usually plugged with asliding switch. When the hole is open, you

Yellow Dot: 860 KB, XT style 5.25" fiop-py, double density. Usually has a hub ring.When the notch on the upper right side iscovered over, you cannot write to the

Formatting DiskettesUnless you buy pre-formatted diskettes, youmust format the diskettes when you firstbuy them to prepare them for use. Youmust use the appropriate format comxnandfor each type of diskette. If you acciden&lychoose the wrong command, your data willlater tend to disappear a week or so afteryou write it to that floppy. If you make sucha mistake, you must use a machine called abulk eraser to clear the diskette before youtry the format again.

Here are the commands you would usein DOS 5.0 to format diskettes:

Format A: /u /v /f:1.2MBFormat A: /u /v /f:%0KBFormat B: /u /v /f:1.44MBFormat B: /u /v /f:720KBTo avoid confusion, it is best to use

green dot and red dot AT style diskettesonly, and avoid the blue and yeHow dot XTstyle diskettes.

Diskettes are Fragile5.25" floppy diskettes are delicate and canbe easily damaged. If ever you touch theexposed magnetic surface, the diskette maybe ruined. Handle a diskette only by its topedge.

3.5" diskettes are much more rugged,but you still should treat them with ewe.

If dust gets inside the jacket, thediskette may be ruined. Floppy diskettesshould always be kept in their protectiveenvelopes when not inside the diskette

Continuesf on page 21

like the villain in Terminator IL

THE COMPUTER PAPER JULY '92 21

detailed instructions on how to rc.move a

Equipment that emits strong magneticfields can corrupt the data on a diskette-although it does not destroy the diskettepermanently. Never place a diskette on thecomputer, display screen, power supply,magnetic tape cassette drive or near a tele-phone.

Pressure will damage a diskette. Typesticky labels first, then apply thc;m to thediskette. After you have applied a label to a'diskette, never write on that labeL In anemergency, when you absolutely mustcheat, use a soft felt pen or old fashionedfountain pen and press very lightly. Neveruse ball point or penciL

ttomovinu a DisketteIf you take time to learn these ridiculously

diskette f'rom the diskette drive, you will beblessed with good diskette luck all the restof your days:1. First find the empty envelope, some-

times called a sleeve. Normally the enve-lope will be sitting at the front of thestorage box. If you don't find the sleevefirst, you will likely unconsciously putthe diskette down on the desk while yousearch for the envelope. Invisible finger-print oils or minuscule amounts of dust

2. Pick up the empty envelope in your lefthand holding it face~ with the thumbon top and the forefinger underneathgripping it lightly at the centre of thc:bottom edge of the envelope.

S. Open the diskette drive door with yourright hand.

4. Grasp the diskette in the centre withyour thumb on top.

5. Gently pull the diskette out of the drive,and slide it in one motion immediatelyinto the envelope.

6. File the envelope containing thediskette into a storage box.

on a desk surface can contaminate adiskette.

Insortlnu a DisketteHere is how to insert a diskette into thediskette drive:1. First remove the old diskette using the

procedure described above.2. Find the new diskette. Pick up the enve-

lope containing the new diskette in yourleft hand holding it face-up with yourthumb on top and your forefingerunderneath gripping it lightly at thecentre of the bottom edge of the enve-lope.

S. Opc:n the diskette drive door with yourright hand.

4. Grasp the diskette at the centre top edgewith your thumb on top.

5. Pull the diskette out of the envelope,and slide it gently into the diskette driveface-up with the top edge out. If youhold the diskette in the recommendedway, it is almost impossible to put thediskette in the wrong way.

6. Put the empty envelope into the front ofthe storage box so you will be able tofind it easily when it comes time toremove the diskette. Do not file theenvelope back it its usual posifion.Watsalrie: You may violate any of these

rules, and usually the diskette will not beruined. Don't fall into sloppy habitsbecause you were lucky oncei

I am not kidding about the importanceof keeping diskettes in their sleeves. If youdon't make it a habit, floppy problems willplague you.

lackups"Real men don't do backups." "Backups aretoo boring." "I'm too busy to do backups.""I cannot afford a backup program or tape

just now." I' ve been running for two yearswithout any trouble, why should I wastetime doing backups?""I don't have any-thing on my hard disk other than pro-grams, so I' ll just reinstall if I have a crash."

Continsraf on PNgo 29

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When you install a new version of somesoFtware, you should take a BKFORK"backup of everything just before you install,and an "AFrER" badkup of evexything justafter. Keep the BEFORE' backup for atleast a month in case there is any troublewith the new software.

When Net to Sa* VpAs you might guess„ I have a bee in my bon-net about backups. If I catch people failingto make them, I give thexn stern lectures.This has backfired more than once.

A customer did something foolish thatdestroyed his files. He looked at the backuplog and discovered he had not done a back-up for 30 days. What will Reedy say when

he 6nds out) Oh nol" So he immediatelydid a new backup over top of that backup,hoping I would never 6nd out.

When I came to straighten up the mess,I fotmd the recent backup containing onlythe useless corrupted Iles. The only otherbackup was six months old. He had torekey six months workl

When you have a crash, do not backuplYou will only make matters worse.

RrecHllsBackup software is notoriously unreliable.You can be religiously using FastBack or PCTools, for years. Then one day you go torestore, and discover your infernal restoreprogram thinks all the backups are unread-

THE COMPUTER PAPER JULV '92 2 3

able.To avoid this, nuxx on the verify option

so the program tests the backups as it mitesthem. Further, from time to time do afiredxill, i.e., try restoring a noncritical filejust to make sure it works.

FastBack Plus and Norton Backup bothForce you to do a 6redrill as part of theinstallation. I wish other such prograxnswould follow suit.

Rotate Your BackupsIf you keep three backup sets — A, B and~n d o nly normally use only set A, whathappens if backup set A becoxnes corrupt-ed' You would Ml back to B and C which

Continaed on page 26

be lost.

conf.Poni page 21My machine is guaranteed. 1f something

goes wrong the dealer will 6x it. I don' tneed to do backups." "I don't need to dobackups. I have PC-Tools to recover."

Recognize yourselP Please read on. Itwill save you many thousands of dollars anduntold hours of grief.

Why Back IllIn July 1999 I did a whole article, just onbackups. If you cannot find the article, Ihave it available on diskette. When you dobackups, almost any mistake you make withyour computer can be undone. If youdelete all your files by mistake, no problem.If you get a virus, not to worxy. If your com-puter catches fire, if a thief steals your com-

liter, lf youx' accolllltaxlt corrupts youroks, relax — if you have done your back-

ups.However, without backups, very ordi-

nary events can sometixnes'destroy every-thing. The computer will completely forgetevery keystroke you ever told it. It does nottake much. Sometimes just a surge on theAC power line, a power failure, or axnechanical failure in the hard disk canwipe out the crucial parts of your hard diskand you lose it alii Sometimes a caching ordefragging program like PC Tools can hic-cough and scramble everything. A nastyvirus piggybacking on a computer gamecan wipe you out totally.

Computers commonly have such fits ofamnesia Expect a crash at least once every6ve years. Your only way to protect yourselfis to have backups.

A backup is a duplicate copy of all the61es on your hard disk that you store on acassette tape or floppies. Nowadays, harddisks are so big it is impractical to backthem up to floppies. Tape drives are nowinexpensive. If you share one between sev-eral computers, the peter cost is neghgi-ble. The tape drives look like fioppy driveswith a biggerWan-usual slot. The tape cas-settes look like stereo cassettes that havebeen working out at Fitness World.

I repeat, if you don't have any backups,after a crash, you lose everything, Buyingand using a backup program after the crashwon't do you any good. Pleading andpromising to be good in future will notbring your files back

True, it is sometimes possible to salvagesome files from the wreckage — but it is a bitlike looking for survivors after a planecrash. This scavenging is time~onsumingand very expensive. Even then your consul-tant will only be able to recover some ofyour 6tes. Soxne of those recovered 61es wittbe 'mahned" for life,

Multiple BackupsYou must keep at least three backups.There is always a possiMity one of the backups may fail itself, or that you will notnotice hard disk trouble in time. If you do abackup af'ter your files become corrupt, allyou will have on the backup are useless cor-rupt 61es.

However, if you are fortunate enoughalso to have some older backups, you w81then have a copy of the files before theywere coxrupted.

If there is a fire or theft, all your back-ups will be gone along with your coxnputer.Only if you take an "offsite" backup home,from time to time, wilt you be protected.

Regular BackupsIf you have a tape, you should backupeverything, every day. If you backup only onthe first of each month, and your hard diskcrashes on the 30th, the backup will restoreyou to the way things were on the 1st.Everything you keyed during the month wnt

IF you have a fioppy backup, you shouldbackup everything at least once a month.You should also backup just your daily key-ing at the end of each day.

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GmtinrsedPora page 29are perhaps a year or two oldl You wouldlose two years' keyingt

You must rotate — backup first to A thenthe next day to B then thc; next to C thenback to A again. This way you maintainmore than one recent backup.

Installing SoftwareInstalling software requires a fair bit ofcomputer knowledge. Even the most auto-matic install programs need some manualtuning to prevent the newly installed pro-gram f'rom interfering with existing pro-

If you want to try it yourself, there is a

very good chance your computer will stopworking entirely after the instalL Make sureyou do a backup first.

The Rescue DisketteAsk a computer wizard to make you a"Rescue Diskette." If ever your hard diskfaib to boot, you can boot from this Soppyinstead. It will restore your CMOS, harddisk boot track, DOS boot files, crucialDOS flles, AUTOEXEC.BAT and CON-FIG.SYS. It might include copies of the cru-cial Norton recovery utiTities. I have writtentwo freeware programs called BOOTSAVEand CMOSSAVE that help in the construc-tion of rescue disks.

THE REST POWER FORYQllR IIIPIITER

gc +I

Keep it CleanComputers still have many mechanicalparts in them, e.g., the cooling fans, thefloppy drives, the printer motors and thekeyboard switches. Mechanical parts needto be clean to work properly.

The fan in your computer sucks coolingair in the slot in the front of the floppydrive and blows it out the back of the com-puter. This drags dust and lint inside.

You have to clean both your Soppy dri-ves and your tape drives specially. You canclean most everything else just by blowingthe dust out and wiping with a doth.

Cleaning Diskette DrivesI suggest cleaning your diskettes drivesonce a month. The easiest way to dean afioppy drive is with a liquid cleaning kit. Ihave written a freeware program calledSCRUB that rubs the read heads over theentire surface of the cleaning diskette. Donot poke around inside with a swab or youwill knock your drive out of alignment.

Cleaning Tape DrivesI suggest cleaning your tape drive once aweek. The easiest way to clean a tape driveis with a foam-tip swab and some 99% pureisopropanol. You can get this at most phar-macies. It might be labelled "99% isopropylalcohol." Make sure you also clean the pho-tocell that detects the end of tape. If thisgets dirty, tapes will run right off the endand be destroyed.

Hink If ever yoccr tape drr've destroys a taps ciosot psst is yet another tapeforit to eat. Ckan thedrive jirst or have it serviced.

MousewashYour mouse ball will gradually pick up lintand the mouse will behave enatically. Takethe ball out and clean it with 99% iso-propanol. Use a foamup swab and gently

Impmved ECleans electricastable power to

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MOre than 50 different tyPeS Of POWer SuPPlieS and CaSeS fOr yOur ChOiCe ...

Failure SignaiTrue 1TL PowerQood/Power

Protect your computer fromshort circuit and overload

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hole outlet.

dean the rollers inside the mouse.

Printer RibbonsYou may pride yourself on your fiugality ifyou wear your printer ribbons to the quick,but this is false economy. Part of the func-tion of the ink is to lubricate the tiny pinsin the print head. It' the pins seize up, youmay Snd yourself facing a $500 bill for newprint head.

Harctwaro CaroThe electrical parts of computers requirevery little care. However, you need to knowa fc,w facts to avoid damaging them.

Your computer will last longer if you leave italways powered on. However, you shouldturn off the monitor or turn down thebrightness to avoid burning4n the screen. Ifyou will not be using your computer formore than 24 hours, it is okay to turn it oKBecause of the small risk of fire, you shouldturn your computer off when you leaveyour house.

Always turn off all the power to every-thing if you disconnect or reconnect cables;this includes printer, keyboard, screen andmouse. All the power must be off if youmeddle about inside the computer remov-ing or inserting cards.

AC PowerComputers are fussy eaters. They needclean smooth AC power to function proper-ly. Borrow a Leviton AC circuit tester tocheck that your electrician properly con-nected the three wires in your AC wall out-

Computers need the third groundingprong. Don't use a cheater plug and a two-

Depending on how smooth the power isin your home, you may need an AC powerliter to dean out spikes and surges. Thesewill cost $75 to $155. Filters have two func-tions — filtering out really big surges thatwould damage your computer, and also fil-tering out smaller surges that would justmake it "Smch" and make an error. A little$25 power bar does not help much witheither problem.

You may also require a highgualitypovrer supply d es igned to han d lebrownouts (long-term undervoltages) orthat has extra capacitance to store uppower to ride though sags (short termundervoltages). These cost $150 to $500.The faster a computer is, the more suscepti-ble it is to irregularities in the AC power. Ifthe AC power is bad, you may find yourcomputer rebooting mysteriously, or treezing up randomly.

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do thatl

Do Not DiscardYour new computer will come with sometechnical manuals. You might have a lookat them and decide they are way over yourhead and throw them in the garbage. Don' t

If ever your computer needs service, thetechnician will need those manuals.

Learn Your PrinterYour printer bristles with levers, knobs andbuttons. Read the manual to learn how touse them. Take a permanent marker andplace a small dot beside the standard posi-

and align the paper. If you don't do i texactly right, the printer might appear towork, but it will keep jamming. Especiallypay attention to the tractor/fr iction con-

Eventually, someone will be using yourprinter, and they will have trouble makingit work In &ustration, that person wiU ran-domly start fiddling controls. You will thencome back to your printer, and may fail tonotice the strange settings.

You may then wonder why the paperkeeps going off the rails, or why the printerinsists on printing everything in italic. Ifyou know how the controls are supposed tobe set, you will save a needless "repair" bilL

Nave Trouble Attended to PromptlyIf your computer behaves strangely, have itattended to quickly. If you procrastinate,the problem will only get worse. More andmore of your files (and backups) could beCoilllpted.

If You Must FiddleYou might get the mad notion to changesome jumpers or DIP switches inside yourcomputer. Any changes may make mattersworse. Therefore, write down the old set-tings before you start any experiments.Make sure you power off everything beforemaking any changes.

Keep Your Disk TidyNovices often put up with hard disks tentimes slower than they need be simplybecause they don't know the basics of keep-ing their hard disks tidy. I love to watch theexpression on someone's face when theysee the results after I tidy up their harddisk. "I never knew my old dunker had it in

Defrag gingDOS is a messy housekeeper. It stores filesall higgledy-piggledy. Gradually yourmachine becomes slower and slower as thedisk arms chase hither and yon to find thevarious bits of each file.

Once a week, you should run a defrag-ging utiTity to tidy up the disk and pull allthe pieces for each file into one contiguouspiece. The fastest defragger is called ORG,a shareware program from Switzerland.The safest is Peter Norton's SpeedDisk.

Stay out of the RootThere is a place on the hard disk called theroot directory, e.g. C:X or DX This is some-thing like the air-traffic control tower at anairport. Keep your files out of here. Theroot should contain only subdirectoryentries, AUTOEXEC.BAT, CONFIG.SYS,IO.SYS, MSDOS.SYS and a few utility con-trol files. All other files belong in a suMi-rectory.

Use SubdirectoriesImagine a bachelor who stored his socksand forks in the same drawer. This is howmost novices keep house on their harddisks. They put their data files in the samesubdirectories as their programs. Theymight lump together spreadsheets, wordprocessing files and game programs.

Learn to create subdirectories, andkeep each kind of file in its own subdirecto-ry. Put your data files only in subdirectoriesyou personally create. For example, never

trol.

herl"

tion for each controL Learn how to thread

F

Yhave the courage to enter?

put data files in the CAWORD55 directorythat MS Word creates for its files.

When you create a subdirectory, ensurethat it will be backed up regularly. Oftenbackup programs da not back up newdirectories until explicitly told to do so.

Keep Subdirectories SmallA customer brought his computer back tome complaining it was ninning too slowly.I discovered the problem. He had createda subdirectory with over 5000 files in it.Every time DOS went to look for a file, itstarted at the top of the list, and one byone, searched the entire 5000 for therequested file. On average it had to wadethrough 1500 entries before it found the

• i •

ou've waited a long time forthis one. The quest continuesinto the Black Gate. Will you

inally ...A golf game with nohandicap. This game let's youcreate a hole and then play it!

SO RE CA PITALOF THE WORLD

a ~ an u sarm s w n s - ':."4

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a s k

sa~Dynesmrx• awot1H WJtatWL>

transportation system.Mastermind a metropolis by

building cities and develop a financialempire with your money. It's all here

file.By breaking his directory up into 10

smaller directories, each with only about800 files in it, DOS on average would onlyhave to wade through 150 files to find theone it wanted. This would make DOS tentimes faster!

Try to keep each subdirectory to 200

installing SoftwareIf a program package contains more thanone file, always create a subdirectory justfor that package. If you later decide toupgrade or remove a package, it will all bein a tidy bundle. Finally, when that pro-gram is running, DOS will not have to

ces of the Pacific is a step backinto history. Experience theemotion, men and machines of

World War II. Fly for either America orJapan.

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A -Train allows you to create a Y

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PINBALL )>>>>>>)>>))>>) ) > >) > ) ) > ) > SierraINDIANA JONES S4 >>)>))>)>>)>> I,ucnsI'i'DARKLANDS >))>>)>) > ) >>)>>)> MicroProseDARK SEA >>)>>))>>>)>>)>)>) > ) > ) ) > M er i t

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une is the adventuxe-packedstrategy game that follows thesurreal storyline of both the

Frank Herbert book and the DavidLynch fihn.

ou can be the one person inhistory who builds an empirethat never falls. Civilization lets

you match wits with history's great


wade through extraneous files to find theones that program needs.

VirusesThe Michelangelo virus made everyoneaware of the virtis problem, and generatedoutlandish rumors about how dangerouscomputer viruses are. If you take some sim-ple precautions, it is unlikely a virus willever harm you.

Defending Against VirusesYour ¹I virus cure is having sever@ back-ups. To recover, you need clean copies ofyour programs before the infection.

a•

rhiCRQ PIXIE

Continued on Page 28

278-Z638


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mate I read said there are over 1000unknown viruses.

Gmriaiccdpoai page 27Your ¹I virus prevention is running only

clean software, e.g., commerdal programsand shareware programs direct from a rep-

A reputable BBS (Bulletin BoardSystem) knows the identities of all sub-scribers and knows the source of every file.Any virus infection can be traced back.Further, the reputable BBS sysop (systemoperator) scans every file for viruses beforeallowing it to be presented for distribution.

Be especially wary of any bootleg soft-ware you are offered or any diskette thathas been within 50 feet of a schooL SomeBBSes take no precaufions and effectivelyinvite anonymous vandals to submit booby-trapped sofeame for distribution.

You can check your machine for knownviruses using the McAfee shareware SCANprogram. Unfortunately the brats whoinvent these things can create them. muchfaster than we can catalog them. One esti-

If ever you discover a virus attack, gethelp. If you don 't know what you are doing,you can end up spreading the virus ratherthan killing it.

It ls Probably Not a VirusWhen anything goes wrong, the novice firstthinks he has a virus. The actual problem isusually more mundane. Failure to LT.F.M.(Read The Fantastic Manual) is nearlyalways the cause.

Surprisingly, a virus cannot hurt you,even when you do the following "danger-ous" things:1. Make a directory listing of an infected

2. Copy word processing files from an

S. Copy an infected program to your harddisk (if you never execute it.)

4. Put an infected diskette next to one ofyour diskettes in a box.

5. Run a virus-scanning program on an

6. Use a computer that has a virus, thencome home and sit at your coniputer."Virus" is a figure of speech. Computerviruses have nothing do to with germs. Avirus is just a computer program writtenby an obnoxious child.

There are only two ways a virus can hurt you:1. When you run any infected program.

Keep in mmd viruses spread, so once aninfected program runs, it can infectother programs. Also it can corrupt theoperating system so that it effectively

machine.

the scare stories.

Boot Track %rusesIf you deal with a service bureau, e.g. a type-setter, you must exchange floppies backand forth. Both you and the typesettershould presume that these floppies areinfected with viruses. You should label themwith something disdncdve to warn users ofthe potential infection.

Happily, there is not much cause foralarm. You are sending only data Biles backand forth, not programs, so there is never anyneed to run a potentially mfected program.

However, boot track viruses can hurt you ifyou leave a floppy in the machine by accidentwhen you boot, or power on. Even if you werescrupulous, you could still get hammered dur-ing a short power failure. When the powercame back on, the infected fioppy would bootand infect your hard disk Even when there isno virus present, it is best to remove a Qoppyand put it back in its envelope immediatelyafter you have finished with it.

I wrote a generic boot Irack virus killercalled SCAT. It can kill any boot track virus,known or unknown. It takes only a secondto treat a fioppy. It does not disturb thedata; it just wipes out any virus. If you sim-ply treat every incoming fioppy with SCAT,you will be okay. I have written a suite ofsimple generic freeware antivirals. I willsend you a copy anywhere in the w'orld for$6 induding shipping and handling. Youare free to make as many copies as you wantand pass them on.

SummaryMy fiends on BIX and I have distilled thesuffering of hundreds of novices to producethis advice. If only we could learn from oth-ers' mistakesl Many people already knowwhat I just told you, and still do not followthe advice. Only after they have been badlystung do they become true believers.Fortunate people are stung early, and loseonly a year's work. The least fortunatenever have any troubles at all, until the bigone, then lose decades of work •

Roecfjr Green, president of Canadian MindProducts in Vanceuver (604484+529) • buildscustom computers. He also writes custom com-pUler software, primarily for rien-profit organlza-ficns and charities, and offers training end con-s uteng.

starts itself every time you turn on the

2. If you boot from an infected floppy.I don't mean to suggest that novices should

play with viruses. I simply want to stop

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situations.

¹I GET HELP

¹ 5 TRAINING

¹3 60%ITH EXPERIENCE

cases, also given the least attention.

¹2 CHECK WITH THE TROOPS

T«n rules ol thumb on training in a network environment:

Avoid doing, an entire net«ork installation on your ar«TI. I)ring in anexperl « hn can give you a digercnt perspective on the direction ynu should go.Getting a second opinion is never a bad idea.

Tno ottcn net«ork adminisuatvrs neglect to lind out what thc paxipteusing, the network want or need. By approaching them, you will gel a clearerpicture of your nehvorking needs, and dowse any tlames ot' insccurih they mayhave about nehvorking.

they were at least partly involved in the nehvork decision. Holding a group rapsession is usuallv an etlective method.

Contrary to the popular belief, networking personal computers in anoffice is not that dimtcnlt. Only when not-so-qtmlified personnel gct invokeddo true network screw-ups occur.

a network strategy. The list is based on our experiences with our in-housenetwork and the many installation we have performed for our customers. Notwo networks are ever the same, but the basic rules apply in the maJority of

It'you decide tn let a dealer or VAR (Value Added Reseller) dn theinstallation tor you, be swe to make your selection « isely.'I'here is nn substitutefor experience. Going «ith an untested vendor coWd end in disaster, If possible.see if you can aisit t«o ol' their installations, and talk ln as many reference sites asposs1ble.

¹4 CABLING

Although cabling is the umbilical cnrd nl'any network, it is. in mnsl

Avoid falling into this trap! Planning nul a cabling scheme «hich allo«sfor clean expansion is vilal. Also be sure it is done ba a qualitied organization thatdeals strictly with data and telecommunications. Evan if you are only hooking uptavo or three systems, it shnuld be done prnpcrh and to building standards.

An improper cabling job can lead tn headaches and lost producthih..

As well, you will be instilling a sense of pride by making them I'eel that

This month, ANO presents a ten point plan to assist you in developing

~ ~ I ~ I • AUTHORIZED DEALERS OF:

l. If you have your oavn net«ork specialist in lhe otlicc.individual user training,'on nehvork t)motions is not absolutelynecessary. It never hurts for pax1ple to have adequate avnrkingknowledge, ho«ever.

¹8 WHAT IF...

for a service and supporl agreement with your vendor.

¹10 PLAN FOR TOMORROW

Nchvnrking in the '90's is an integral pari of the evolution of thecompuler. Be a«are that like all things a business it must be done right.

the AN(3 I.ocation nearest you!

I! sun though most of today's nct«orks look and feel like DOS, thatdnesn'1 mean that any IX)S application will function correctly (if at all) in thenet«x1rk. Be sure that the programs ynu need to use are compatible with thenetwork you afc ga1nlg lo 1nstall.

As the needs of lhe users on the net«ork will no doubt change, so

of users, hard disk space, and cabling should be addressed before installation.

IN SUMMARY

Avoid being lured in by price. A killer deal could be just that; a killer.Base your buying decision on the mails of the product and hnw ave)I it lits intoyour slralegy.

unit («ilh tapes, ol' cnursc), an unintnruptable po«er supply for the Fileserver,and a fast modem lbr on-line suppnrt.

¹7 SOFTWARE SELECTION

2. If you don't have a nehaork specialist in-house, and rely onyour vendor heavily for support, be sure to have evavyonetrained nn the basics, and at least one or tavo people trained onmore advanced tmuble-shooting and administrative techniques.

One way in which you can streamline the nctwnrk process and reducetraining time is through a well ca~rdinataxt menuing system or by adoptiing aGHI such as Windnavs as your primary aapcmting cnaironmcnt.

commands, ynu are aLso reducing their stress levels.

¹6 HARDWARE SELECTION

Wailing tbr disaster to strike isn't goaxt business, and certainly isn't goodI'or nehvnrks. Be sure lo cover as many "What Ifs" as possible, and documentyour plan ot auack.

¹ 9 SUPPORT

By relieving. the user from learningnchvnrk jargon and complex

should 1 our network be able lo adapt. Puture factors such as the expected number

Some hardware ynu should seriously consider include a lape back-up

(Ioing il alone could end up costing. you in lost time and money. Arrange

If ynu have any question please fell free to contact a network specialist at

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and write data.

Concinnagpmn page 33tive "mirror" layer on top of a plastic film.NeXT disks use a single laser to both read

To write data to the disk, first the driveapplies a magnetic field to the disk. Thisfield is oriented to write the binary digit 0on the disk. Then, a laser is used to heat asector on the mirror layer to its Curie point,or the temperature at which the crystals inthe mirror layer change their polarity tomatch that of the magnetic field. Thismakes all binary data in the sector consistof Os. The drive then orients the magneticfield to write the binary digit 1 on the drive.The laser then heats all the sector's areaswhere a bit must be set to a 1, to the mirrorlayer's Curie point.

To read data onto the disk, the drivefirst removes the magnetic field. When ituses the laser to aim a beam of light at themirror layer, a phenomenon known as theKerr effect causes the crystal alignment toalter the polarization of the refiected beam.The amount of beam polarization deter-mines its intensity, and a polarizing filter in

or a 1 was read on the disk by the level ofbeam intensity. As in CD-ROMs, lasersenable a large amount of data to be writtenin a very small space. Several magnetoopti-cal disk drives have been introduced, mostproviding 512 - 640 megabytes of storageper cartridge. However, Maxtor has intro-duced a $6000 drive capable of storingmore than 870 megs of data on a cartridge,with the potential to store 1 Gigabyte (or1024 megs).

While magnet~ptical drives hold greatpotential, several factors have contributedto their relative obscurity in the computerindustry, For example, while the NeXTcomputer shows many of the potential usesfor Magnet~ptical technology, the priceof such technology ($8000 per disk drive,and at least $150 for one cartridge) forced

end NeXTstation computers. Also, the slowaccess rate of magnetowptical disk drives(60 milliseconds, as compared to the < 20ms speeds found in conventional hard dri-ves) have caused potential users to useWORM drives (or very big hard drives)instead. Currently, price/performanceissues make magnetomptical drives tooexpensive for conventional microcomputeruse. However, as this technology is furtherdevc:loped, it has the potential to seizemany of the markets now dominated byWORM drives and large hard drives.

In fact, since NeXT started using the600MB-plus optical storage technology inits machines, a whole new dass of 128MBmagnet~ptical devices have bc:come pop-ular. These devices are now on offer from awide variety of manufacturers for connec-tion to most PCs.

A noteworthy effort to "commerdalizemagnet~ptical technology has appearedfrom Insite Peripherals. Founded by JimShugart, one of the engineers behind theoriginal 5 1/4 inch Soppy disk drive, InsitePeripherals has developed the Insite1285VM Drive, which provides an innova-tive new twist on magnet~ptical technolo-gy. Unlike CD-ROMs, WORMs, or "NeXT-type" drives, the I285 uses removable 8 1/2inch disks called "flopticals." Capable ofstoring up to 25 MB of data, fioptical disksare veiy similar to high4ensity floppy disksin design. The I285 can read/mite to bothtypes of fioppy disks, and can be used byany computer with a SCSI interface.(Floptical drives currently sell for aboutUS$650.— EeL)

One serious problem with current fiop-py disks is that they tend to wobble, mahngit difficult for the magnetic read/writeheads to scan the data on the disk accurate-ly. To make it easier for the drive's magnet-ic heads, floppy disks have always had a verylimited number of tracks (or grooves) perinch. While this solution improves reliabiTi-ty, it reduces drastically the amount of data

An infrared LED is used to follow the

the read head then determines whether a 0

NeXT to abandon their use in their low-

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tracks, so magnetic heads can be aligned tobe more precise. Since the read/writeheads are made more accurate, lasers canetch tracks on the disk more densely, andthe LED can easily follow the tracks. Thisallows many more tracks (15,000 per inch,as compared to the 185 tracks per inchfound on regttlar 8 1/2 inch disks) to beused on fioptical disks. Roughly translated,this means that much more data can be

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Most of us take disk storage technologyfor granted. While the newest GraphicalUser Interface, powerhouse microchip, orthe latest and greatest in multimedia tech-nology all inspire a sense of wonder, we sel-dom take more than a passing interest inthe storage devices used to handle the mostimportant aspect of any computer: data.

It seems that computer users take their

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trusty hard drives for granted. Except, ofcourse, when the trusty hard drives run outof space or when the ancient technologyused in their trtisty hard drives fails, caus-ing an interesting phenomenon known as ahard disk crash. Many new mass-storagetechnologies have the capability to providemore storage space while protecting oursystems from the flaws of current hard diskdrives. While hard drives are currently use-ful, alternative methods of data storage willbecome a vital part of the computer indus-try's future. •

Reprinted trom STRapod 16/82bit MagazineNo.7.07 laaue ~.

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lomega announcesPro line of removable drives Rodime Offers Ricoh

Rewritable Optical Drives

Iomega has released the Bc,'noulli 90 Proline of removable drives.

The company says the new family ofproducts store 90 megabytes (MB) of dataper removable disk, but are available with aspecial version of Stac Electronics' Stacker

that can boost the average storage capacityper disk to 180 MB. The new product,called Stacker for Iomega, is available forPCs with ISA bus (US$549); Microchannelbus ($549); and parallel port interface($415).

The drives sport a new mechanisxn thatis said to improve access thne to 18 millisec-onds (ms). Ioxnega claims that disk cachingsoftware included with the new productsreduces the effective access time to 9 ms.The company maintains that the new mech-anisxn is quieter and runs cooler than previ-ous Bernoulli drives, for even longer life.

Bernoufli drives are avaihble for a widerange of computers, including PC,Macintosh, NeXT, Sun, SGI and others.Prices start at US$849 for a host-powered

Contact: lomega, 800-777-6179.

BOCA RATON, FLORIDA, MAR 50 (NB)-Rodime Systems is about to introduce tworewritable optical drives for Macintosh sys-tems based on Ricoh drives. The new driveswill be compatible with all Macintosh sys-texn software from 6.07 up, includingSystem 7.0.

The Condor 650e is a 650 megabyte{MB) wapacity, 5.25-inch drive based on theRicoh HyperSpace drive which turns at8,600 revolutions-per-minute (rpm) toachieve 57 millisecond (ms) average accesstimes with a sustained one MB-per-seconddata transfer rate. This would compare toCD-ROM drives which have access timesfrom 850 ms to well over 600 ms.

The second drive is the Condor 180e(128 MB), based on the Ricoh 5.5-inch

Transporter Drive which turns at a slower8,000 rpm rate and offers a data transferrate of only 640 kilobytes-per-second withan average access time of 45 ms.

These are b oth m a gneto-opticalrewritable drives, but the Condor 180e canalso read discs mass produced (published)under the new 8.5-inch 0-ROM standard,which is very like a small CD-ROM butstores only 120 MB of data instead of the550 MB cried on a larger CD-ROM disc.

Ricoh builds optical drives but sellsthem to manufacturers who integrate theminto computer systems or con6gure them asaden systems for existing computers.

Contact: John Dean, Ricoh, 408-4824SOO.external drive for AT-bus PCs.

Maynard Intros Transportable New Faster C}uantum HDsTape Backup Systems Geared Toward WorkstationsLAKE MARY, FLORIDA, APR 14 (NB)-Maynard Electronics has introduced theIrwin EzPort transportable tape backup sys-tems. EzPort connects to the paramel portof desktop, laptop, or notebook PC, orPS f 2 systems.

Maynard said the unit does not requirea separate controller card, and shares thePCs parallel port with a printer, elixnfnatfngthe need to connect and disconnect eitherof the peripherals to use them. Accordingto Maynard spokesperson Anne Lardner,the special cable connects the tape drive tothe computer. A port in the tape driveaccepts a cable from the printer. Only oneof the devices can be used at a time,Lardner said.

Maynard said they will start shippingEzPort with its EzTape DOS software inMay. EzPort will have a suggc'.sted retailprice of $699 for the 120 megabyte (MB)version and $799 for the 250MB drive. Thecompany says EzPort can backup a 40MBhard drive in less than 10 minutes. EzPort iscompatible with the installed base of IrwinAccu Trek systems.

EzTape is a menu driven prograxn, and

ofFers unattended backup as well as theability to select full backup or only selectedfiles. Maynard also offers EzTape softwarefor Windows as an option.

The Windows version includes xnulti-tasking capability, allowing the backup tobe done while other tasks are being per-forxned. Data compression, automaticscheduled backup, network support and anintegrated tape librarian are also includedin the Windows version.

Present EzTape users can upgrade tothe Windows version for $59. If you do notalready use EzTape, the Windows versionhas a g69 price tag.

Network support is provided for Novell,LANtastic, IBM's PC LAN (local area net-work), and TOPS.

The AccuTrak system provides for theexchange of data between minicartridgetape drives marketed by IBM, Compaq,NCR, Hewlett-Packard, NEC, Data General,Zenith, and other distnbutors. The EzPortdrive can also interchange data with tapeswritten by EzTape for OS/2 software.

Contact: Anne Laxdner, Maynanf Electronics,

MILPITAS, CALIFORNIA. MAR 16 (NB)-Quantum says it is offedng 426 megabyte(MB) 8.5-inch hard disk drives called theProdxive 425i beginning next month.

The new drives are small coxnputer sys-tems interface (SCSI)Cased or IntegratedDrive Electronics (IDE)-based models andoffer 256 kilobytes of random access m.emo-ry (RAM) as a cache buffer for improvedperfonnance, the company said.

Qmntum says the new drives are geared

pany said its previous hard disk drives havebeen well received and in 1991 about 20percent of workstation hard disk driveswere Quantums.

The SCSI versions will ofFer an optionalFast SCSI, also known as DifFerential SCSI.Fast SCSI is a mode of data transfer whichallows twice as much data to be transferred,up to 10 MB per second as opposed to theolder 5 MB/second 1bnit imposed by theSCSI-1 protocoL Fast SCSI also allows forlonger cable lengths with increased integri-ty of the transferred data,Quantum said.

toward the workstation market. The com-

added.

Read/Write Multiple firmware is avail-able on the new IDE4xased AT models andallows data transfer in block sizes largerthan one sector, which also 'data throughput speeds, the company

The cache buffer on the new drives issegmented, allowing for lower seek times byincreasing the number of read requests thedrive can 'fulfill from the data it has alreadyread into the cache buffer. Both read andwrite caching is supported via the compa-ny's proprietary Discache and Writecachefirmware. Speed increases of up to 50 per-cent are possible with the Discache, whileWritecache can increase the data through-put by as much as 250 percent, Qtxantum

Quantum says it manufactures 8.5-inchand 2 5cnch hard disk drives in its Milpitas,California manufacturing fadlity in capaci-ties from 42 MB to one gigabyte.

Contact: Quantum, tel 408-894-4000.

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Emulex Says its $57KRewritable Optical Drive Is Cheapest

Emulex said.

in non-standard formats. The Palomar is

COSTA MESA, CALIFORNIA (NB)-Emulex has announced its Palomar familyof rewritable optical storage systems whichthe company says are designed to offer afaster alternative to tape back-up and stor-age on large systems at a lower cost permegabyte.

Emulex says it offers turn-key opticalstorage in sizes from 15 to 85 gigabytes(GB) for small computer systems interface(SCSI),+Bus,Unibus, and HSC interface-based VAX systems or dusters. Full systemscome with a host adapter, optical jukebox,and jukebox management software,

Teri Blackledge, director of productmarketing for Emulex, added that thePalomar system eliminates the need topatch device drivers and accept data stored

the only rewritable system that offers theuser of both file system standards andnative VMS device drivers. "The system willplug~dylay with VAX systems or dustersand will write data that's interchangeablewith DEC's WZ104 rewritable drive," statedBlackledge.

In the storage of such a large amount ofdata the file and volume management

added.

becomes more important. Emulex says ithandles those issues with its Lasermasterproduct, which includes operator utiTities,catalog functions, and a database contain-ing all the file and volume information.Lasermaster has a graphical user interface(GUI) that can be used on characterisedterminals or workstations, the company

Laseraccess, a utility for backup and ran-dom access file restoration Rom the opticaldiscs, is also available from Emulex. Thecompany says the product has caching tech-niques incorporated into it that allow thecopy of data to the optical discs to be threeto five times faster than the VMS backup.Also, access for restoration, which couldtake f'rom minutes to hours with the VMSfile restores, can now be accomplishedinstantly with the random access providedby Laseraccess, Emulex maintains.

Emulex says prices start at $57,585 for15 GB jukeboxes and go to $205,000 for the85 GB jukeboxes. More information is avail-able from Emulex at 5545 Harbor Blvd.,P.O. Box 6725, Costa Mesa, CA 92626, or bycalling 800854-7112.

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Hong Kong: CSSL Pioneers Laser,Imaging for Banks

works.

tomers.

NORTH POINT, HONG KONG (NB)-Hong Kong based reseller CSSL is tobecome one of the first Hong Kong distrib-utors to bring laser technology and imagingapplications to its IBM AS/400 banking cus-

The c o mpany h a s an n o uncedArchive/2, an optical disk storage andretrieval system from UK-based financialsoftware house Kapiti Systems, togetherwith support for IBM's forthcomingAS/400 Optical Disk system which willincorporate an imaging capability.

The products will both be incorporatedinto Kapiti's Equation banking system, forwhich CSSL is the exclusive Hong Kong dis-tributor. Equation will be one of the firstIBM AS/400 banking systems to integratelaser and imaging technology.

IBM's AS/400 Optical Disk system willprovide laserMsed storage and retrieval forboth text and images. It will enable docu-ments such as checks, customer mandates,loan agreements, trade finance documentsor photographs to be scanned and storedelectronically o r t ra n smitted o verElectronic Data Interchange (EDI) net-

"Image processing opens a wealth ofopportunities for banking customers toimprove their service," said Patrick Lam,division manager at CSSL. "In particular,the ability to use EDI in departments such

their associated messages to be transmittedsimultaneously. Trade departments canthen focus on the physical movement ofgoods rather than on paperwork."

Lam added that optical storage of pho-tographs may even become essential as pic-tures are increasingly used on check guar-antee and credit cards to prevent Raud.

Kapifi's Archive/2 system is designed tostore all reports and customer documentsproduced by the Equation banking system,with designated data being passed directlyfrom the AS/400 to the optical disk. Thesystem also includes fadhties for automaticupdating of the index which can be definedby the user for ease of access and retrieval

as trade finance will enable documents and

mented.

"Archive/2 will enable users to reducethe quantity of historical data held on theirmain system, and so speed up the process-ing of their normal workload," said Lam.He added that Archive/2 will be availableto existing and prospective users ofEquation to provide storage and retrievalfor vast amounts of data contained in bank-ing reports and customer documents.

"Laser technology will be of great inter-est to the Hong Kong market," said Lam."By cutting down on the huge volumes ofpaper generated by most banking opera-tions, customers will be able to make sub-stantial saving in storage space andexpense. This is a vital consideration tocompanies here and in other regional cen-ters where rents are high."

A cost benefit analysis for Archive/2demonstrated payback to be less than twoyears in paper savings alone, Lam said. Thesystem is already running on two sites in theUK and a further three are being imple-

Each optical disk has a storage capacityof 940 MB, roughly the equivalent of a mil-lion pieces of A4 paper. At around US$150for each disk, the cost is cheaper than moretraditional methods of archiving. To storethe same volume of paper, 142 rolls ofmicrofilm or 1,900 pieces of microfichewould be required.

As an integral part of Equation, fiexili-ty is a key element of the application.Access and retrieval of stored data is avail-able through a WORM (write once, readmany) optical disk reader, connected to aPC and printer, which may be local to themaster optical disk system or remotelylinked via a local area network.

Archived reports can be received 4adumb terminals linked directly to the hostAS/400 processor. These options will allowbranch offices to retrieve reports held onthe master system for printing locally orcentrally, as dictated by security require-ments, providing a common, global system.

Contact: CSSL, Tel +853 806 1622.

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like a hard disk drive.

MOUNTAIN VIEW, CALlFORNIA, MAY 14(NB) — The lower cost and increased stor-age capacity of flash memory cards isexpected to give microdisk drive mass stor-age technology a run for its money. But anew study says the microdisk drives areexpected to still dominate mass storagetechnology by a ratio of 2:5 by 1998.

Until recently, flash memory, or memo-ry that can maintain the information storedin it even when the power source is off, wastoo small in storage capacity to be consid-ered. However the new moves in increasedstorage for fash memory and miniaturiza-tion have brought creditward sized flashmemory cards into serious contention withmicrodisk drives.

Market Intelligence, in its recentlyreleased study, predicts both technologieswiH grow substantially from the $1 billionmarket in 1991 to more than $12 miHion by

Both Intel and AT&T have introducedfash memory devices for personal comput-ers. While the Intel cards are less expensivethey require a special interface and specialsoftware. The AT%T cards, however, boastt he advantage of a n s t andard I D E(Integrated Drive Electronics) hard diskinterface, so they look to the computer just

Flash memory currently has the advan-tage of being removeable, more rugged,more reliable, lighter, faster, and saves onpower consumption, MI said. But the factthat it is more expensive and was onlyrecently introduced will hold it back fromdominance in the funire as a standard tech-nology, MI added.

MI says the price gap between flashmemory and microdisk drives should nar-row dramatically, which would make flashmemory more attractive. But rumblings ofadvances in microdisk or spinArives thatare cheaper, more rugged, easy on powerconsumption, and as lightweight as fash

MI maintains.

memory cards will hurt fash memory in therace for dominance, MI added.

MI is predicting that Sash memory cardswill hold 40 percent of the combined totalmass storage market by 1995. Even thoughthe cards are more expensive now, special-ized applications such as hardware forharsh industrial environments, supermar-ket pointaf-sale terminals, medical moni-toring, avionics, and digital camera areexpected to be dominated by Qash memorycards, MI said.

Microdisk drives 2.5-inches and smallerare now dominant in data collectiondevices like hand-held terminals andportable medical diagnostic equipment,according to Ml. The smaller "form&ctor"1.inch and smaller drives are used for thesmallest hand-held computers includingpalm-top, pen-based, and sub-notebooksizes, MI added. Even smaller 1.5 and 1-inch drives are expected by the mid 1990s,

Profit margins might be higher in flashmemory, MI hinted. In the microdisk mar-ket the product life cycle is only 2 to 5 yearsas smaller drives are replaced for consumerdemand by larger capadty drives. Father,profit margins are low due to the heavycompetition, the company said.

Not a surprise, MI said theJapanese arelikely to move into the U.S. market share inthe '90s. Price competition is expected toincreasingly move U.S. companies "off-shore" to the Far East to cut labor costs, MIadded.

Mountain View, California based MIdescribes itself as specializing in research inhigh-technology markets. The companysays it gets its informafion from interviewswith marketing and technical experts ineach market segment.

Contact: Amy Arnell, Market Intelligence, tel415-961-9000, fax 415-961-5042.

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WASHINGTON, DC, MAR 51 (NB) — Arecent survey by Vienna, Virginia-basedInput, Inc., a market research firm whichfocuses on the needs of federal users, saysthat the federal government will increaseits use of imaging soft-ware and hardware bynearly SO percent eachyear for the next fiveyeai's.

The present size ofthe federal imagingmarket is about $450million, but the Inputsurvey says that i sgoing to grow to $1.42billion per year by

with viable storage' systems which wouldeliminate both the bulk, and ineffiiciency.of paper storage of documents which rangefrom memos to maps, diagrams, and evencoflecdons of images.

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Swamped with paper, the federal gov-ernment has striven for years to come up

1994.

access images.

The FBI, IRS, andP ostal Service a r ealready making use ofimaging systems and inthe near future theseagencies will increasethe amount they spendon such systems, butother agencies will alsomove to this technology.

Nearly 70 percent ofagencies now use eithermainfi".une- or minicom-puter+ased image stor-age and retrieval sys-tems, with about 20 per-cent using microcom-puters to record and

A survey last year by CETSFcrrimerit GPEFBpEBter¹ws revealed that 42 percent of 211responding federal, state, and local govern-ment agencies interested in imaging tech-nology expect to have a system in ptace by

The most important reason cited formoving from paper to electronic storage isspace savings.

/ •

Electronic Documents:I'e a eranua ssoe e~

e cently I w a slured intoaccompanying afriend to a writ-

ing course in Torontocalled "Designing StudentManuals." What I didn' tknow at the time was thatthe course wasn't reallyfor writers at all. It wasactually designed for per-

teaching aspirations. Theinstructor s theory wasthat by combining theirperformance skills withreasonable writing abili-ties, the result would beinstructional documentsfit for an exhibit. But shegot more than she bar-gained for.

One project was sub-mitted on a floppy disk

BY PETER TA L B OT

documentation on the useof computers and soundsynthesizers in electronicmusic, complete with flowcharts explaining how they

another using the MIDIsystem. As the musicianwriting the manual utilizeda computer in his perfor-mances, and since anyonewanting to study this type

c omputer-literate, t h edecision to submit the pro-

j ect in electronic (disk)form was perfectly natural.

His peers loved it, say-ing it was clear, well orga-nized and interesting to

fully cross-referenced, stu-dents were able to jump

er easily. Using his skills asContin<sad onPage 42

communicated with one

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ContiueafPem Page 41a performer, the author piqued his read-ers' curiosity in the more complicatedchapters with humorous phrases such as"Bach the Electrician." Clicking a mousepointer on the Bach icon or phrase imme-diately called up a graphic of the famousmusidan sporting a tool belt and holding apair of linesman's pliers. The text that fol-lowed was equally interesting.

Apparently the instructor of the coursewas less impressed. She failed him for notproducing a paper copy of the project.

Peper Copies Die MerdAs a guest in the course, I kept my opinionsto myself. But I was glad to see the majority

of the students in the class plead this per-son's case. Those of us new or unaccus-tomed to a computer environment oftenneed some convtndng that electronic doc-umentation is just as valid as the hardwopyversion. In fact, many computer profession-als stQI place more crediMity in somethingspelled out on paper than its electroniccounterpart.

This is to be expected. Public relationsspecialists learned years ago that if youplace a person in f'ront of a set of book-shelves for a television interview, that per-son's credibility immediately rises in theeyes of many viewers. This is because mostof us assodate books with knowledge. Theimage of a person surrounded by hundreds

of floppy disks just doesn't command thesame respect, at least not yet.

But the idea that lack of paper meanslack of information couldn't be furtherfrom the truth. Online documentation isbig business, although the technology-and the way we use it — have a long way togo. Training manuals on diskette or main-irame systems offer many benefits, especial-ly when we consider that the find/searchfacility available on most software virtuallyeliminates the frustration of looking forwords or concepts. Unfortunately they alsorequire some degree of computer literacy.And this is where the musician's manual hit

...many computerprofessionals

still place morecredibility insomething

spelled out onpaper than its

electroniccounterpart.

a sour note.

0 ON P

Some General GuidelinesToday there are electronic manuals on top-ics ranging fiom American Sign Languageto foot care. Whether or not they succeeddepends largely on the planning that goesinto them; knowing that your manual is des-tined to be circulated electronically meansa different approach is required in writingit. Expect some compromises, and remem-ber that many of the rules that apply topaper manuals apply to online manuals as

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cism

somewhat.

S. Consider Access

5. Cosmider The Format

well:

I. Conaider Your AudienceIs your audience comfortable enoughwith computers (PC or main&mme), orwill the idea intimidate them? Easethem into the new medium gradually.Be prepared for, and encourage, criti-

If you' ve already promoted the idea ofa central location for office or systemmanuals, designate a terminal or PC ascommunal, for those who don't havetheir own.

S. Pay ParticuLsr Attention To The FrontEnd Of The SystemAn opening screen is like the cover of abook; if your readers don't like it, theywon't open the book. If you' re stillunconvinced that "user4riendly" is acritical design feature, consider oneviewer's description of a system's fiontend: he referred to it as a 'Tylenol 5Screen." You just know that's a user-hostile system.

4. Avoid "Pixel Paddng"This is the electronic equivalent of notenough white space. A duttered screen,like a duttered page, is bound to scareoff your readers.

Be prepared to edit/rewrite the docu-ment as the hardwopy format rarelyworks well in the electronic version.

6. Be Sensitive To The PresentationRemember that readers may not visual-ize the document on corporate letter-head, which may affect its credibility

These last two points deserve specialconsideration. Traditionally the dreamapplication tried to overcome the "data-base" look by imitating the physical appear-ance of a book. Today's highwnd systemseven go so far as to provide the user with aninteractive touch screen that simulates theturning pages of a book

More recently writers, rather than pro.grammers, have become involved with theactual design of the systems and are aban-doning this approach as impracticaLJust asno one was comfortable with the simple tex.tual approach of yesterday, no one today isfooled by the simulated book that appears

probably be a hybrid of these two attetnpts,with increasing emphasis on graphics andcrossreferencing.

on screen. Future online documents will


Point Of ReferenceThis effort to look like a book does, howev-er, illustrate a rather serious obstade onhnedocumentation will have to overcome:point of reference. Most manuals, especiallythose that rely heavily on illustration, over-whebn us with reference points. Page num-bers, scribbled users' notes, graphics andmulti-colored tabs all serve to guide usthrough the manual without geuing lost.When we 6nd exactly what we are lookingfor, we often fold down the corner of thepage — just in case. Floppy disks react ratherpoorly to this type of treatment.

Maintaining your point of reference inan electronic document can be a formida-ble task Thankfully, writers sensitive to theproblem are coming up with some creativesolutions. Microsoft's Excel, for example,comes with a hypertext manual thatincludes a "Here-You-Are" map to tell theuser exactly which topic he or she is in.From the map users can jump into any oftwelve different chapters for spedfic infor-mation. The amount of informafion in thisExcel "hypermanual" is relatively small, butthe concept is interesting.

There is one advantage to this referenceproblem that technical writers am capital-ize on. The next time you purchase a soft-ware package, for example, consider thereason the manufacturer produces a small"Getting Staxted" manual to accompany thelarge, detailed one: most people are impa-tient. After spending several hundred dol-lars on software, getting at the informationrelevant to their specific needs is veryimportant. Documentation that outweighsWar and Pcaca is hr more likely to end up asa text holder than a user's guide. I canrecall being in a software store once, andoverhearing a fellow say, "Don't you have asimpler package? Look at the size of the

Yet the majority of this informationneeds to be there. Certainly not on the firstday, and probably not on the second. Buteventually, as a user's proficiency improves,aH those obscure little tricks become impor-tant. Fortunately electronic manuals lookpretty much the same to the first-time user.There is no intimidation factor (due tosize), and Find/Search commands rarelygasp for air after paging through all that

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Watch for that look of confusion ontheir faces as they navigate through yourhelp screens. It means that your job isn' tdone yet. Either that, or they' re shocked tofind out Bach was an electridan. O

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THE COMPUTER PAPER NLY'92 45

S E L K ( : : TH o>v T o

B Y l Q M WATERS

puter — even if you have to bide it under

Do your have budget restraints? Whatcan you afford? There is POS software onthe market ranging from $149 to $5000plus.

Accounting for your invostmontDo you want an accounting-based system-or a POS system that can be linked to yourpresent accounting system (or any of theether very good accounting systems thatexist today)? Approximately half of the sys-tems currently on the market weredesigned with the accountant in mind.Others were developed for sales derks, butwith the ability to compile information tobe fed into a good accounting software

Bo proparod package. If you are presently using anto make the right choice accounting package, why c h ange?To pick the right software package you Ch anging to an accounting-based systemmust first be prepared. Preparing yourself w ould necessitate more expense retrainingcan be a timewensuming, but eventually on the new accounting system as well as therewardmg experience. POS package.

You may also want te consider the use of Do you carry accounts receivable? If so,a consultant. There are many retail consul- i t would be best to have at least this sub-tants who wHl sit with you, discuss your busi- ledger account handled by the POS systemness, help you determine your needs, inter- for speed and ease of use.view prospective software candidates, set up Do you have layaways? This is a specialdemonstrations, and make recemmenda- feature, so if you do a lot of layaways, ittions. should be a strong

If you decide to do point in decidingthe job yourself, start

~ • • ~ • which POS softwareby determining your ~ Qgg, O~ ~ Qw hether t h ere a r e Isyfgi y~Cyg g~d ls it easy to use'?

make your business ~p e g LIIffy fg~g the most important

What do you noodle 858 t8L I 1FIICCII to use the system? If

in the softgoods indus- SLlPPOFtr e q u i r e m e n t . Pfo~/$,+d ~Qg puter keyboard expe-

be in the hardware gg j +g+ y a k gbOMQ heul o mo-

weighed items become ~++k++@~+~t ing a sale should be

LOCI Ill ICOSI is not required.

scales. gas pumps. autf Suppert tra/rang the use of multiple

comeamust. I~d gg)jgbjjj~ . due te voiume er

here are a number of pointeofasale(POS) software systems on themarket today. The vast majoritymanage inventory, customer, and

transaction databases. This means that if acustomer purchases an ardde of inventory,the computer automatically updates theinventory database by removing one item,updates the customer database with arecord of what the customer has purchased,when they purchased it. It then recordswhat they paid for it, updates the transac-tion database with total sales and paymenttype information to be transferred to thegeneral ledger. Other transaction typessuch as layaways are handled in a simHarmanner, as are returns and voidL

needs. First consider

industry factors that Ease of use is one of

unique. factors to be poa-• • dered. Who is going

If, for instance, you are the system will beoperated by a sales

try, a size matrix is a clerk with little com-

Alternatively, you may rience the system

business — where smaH- date tha t . T hei tem t racking a n d process of complet-

a factor. In the grocery I • I so easy that a manual

a e Do you require

external displays be- • • terminals {registers)

As well, the system depar tmentalization?must be able to accept If so, the systemUPCs (Universal Product should be networkCodes — the ubiquitous black bars you see c ompatible. Multiuser versions of softwareprinted on every tnanufactured product require the abgity te lock the use of onethese days). Ia the gift business, meaawhHe, custemer or inventory item recerd on oneyou may want to sell items individuaHy er as terminal so that the same customer ora set (such as cutlery or dishes). The term inventory item cannot be updated at thefor this in computer software is assemblies. same instant on the other terminal, thereby

causing erroneous information to be saved

Next, do you have the necessary space I s the system to be used by multiplerequirements? You then need to think stores reporting to a head of6ce? This fea-about where you are going to put the sys- t ure adds a magnitude of dif6culty andtern — the sales counter is a popular cheice. p r obably requires the indusien ef telecom-Whea you' ve decided where you want it, munications between operations te transferyou need to make sure there is room fer a data.computer, monitor, keyboard, and full-sizeprinter~ s h ould smaHer, more compactequipment be ordered? POS systems can bemade to look and operate almost exactlylike a cash register. You can save somemoney by accommodating the fuH-size com-

the counter.

and fifo.

methods are average cost, actual cost, Ltro(last in first eut ), and HFO {first in 6rstout). The enly two methods acceptable toRevenue Canada presently are actual cost

Another consideration with inventory ishow easy it is to enter. Does the method ofinventory entry require the typing of thesame information over and over again?Does a new size matrix have to be designedwith each new inventory item? The averageretail user may have very little keyboardexperience and as such the catty of inven-tory must be simple and accurate.

A good customer~anagement systemcan pay for itself over the short term. Ask ifthe system has some type of form-letter gen-erator. Bulk mailwuts with the personaltouch to your best customers are one way tecompete with the big guysl

Don't bo afraid to askAsk for demonstrations of the software. Beprepared to spend from two to four hoursper demonstration to get a feel for theproduct. During the demo, try to deter-mine whether you will have any troublecommunicating with this vendor. Troubleat the first meeting could mean futureproblems.

Den't be afraid to ask other people inyour industry what they are using. Ask themif they had it to do over again, would theystill purchase the same software?

Does the vendor seem flexible) Canthey accommodate the time constraints youmay have in your business? Can they trainafter-hours or in slow periods? Do theyseem willing to repeat training if refreshersare needed)

Caa modi6cations be made to the soft-ware? If you run a gift business, a bridal reg-istry program might be one of your mainconcerns. Will the vendor add this to yourprogram or at least modif'y it te link to athird-party program?

Ask for references. Any reliable softwarevendor wiH have a list of references that maybe caHed to verify the claims made by them.

Check out the references and make surethat the technical suppert promised wasgiven and that aH was delivered as contract-ed. Don't stop there — ask about weakness-es, technical support, training or reliability.

' .sfaf '. ua4>

business, interfaces toother hardware such as

Make room for the nom system to the database.

.c

': 'Os'Q eh

.,.Pa: ... f!a.4.,': .ss.

could claim the software is at fault and vice

What is included) Dees the systeminclude training in the purchase price or isit additional? Some systems are sold with aminimal number of hours of training andthen an hourly rate is charged for subse-quent instruction. What is the technicalsupport pelicy of the veador? Is the techni-cal support induded for a limited time?What is the fee for subsequent technicalsupport? What is included in the technicalsupport fee? b it only telephone support-er is fax and personal support given as well)How often is the program updated? Willprogram updates cost addidonal money?

Yeu should consider buying the com-plete solution from one vendor. Althoughyou may save money in the short term bybuying your own equipment fram a dis-count house, you will leave yourself open toargtuneats about whose fault a system fail-ure may bel The hardware salesperson

versa. If you buy both the hardware andsoftware from the same vendor, they areresponsible te make sure it operates cor-rectly.

On-site service contracts are generallymore expensive than standard arrange-meats. Consider whether the loss of yourmachine for a day er twe will be disastrous.

Is the company established? How longhas the company been in business)Remember when yeu ask this question thatthe IBM Personal Computer only came eathe market in 1981. Ask if the companyshould become insolvent — or cease te sup-port the product you are purchasing-whether there is some plan ia place tomaintain your system, er at the very leastmake the source code available so yeu cancontinue te support yourself. Same compa-nies have their software in escrow for just

Selecting the right pointaofMe sofbvareand the right vendor can be a very harddecision. Correctly made, however, it willreap invaluable rewards for you and yourbusiness. Incorrectly made, it wiH cost youtime, money, and confidence. •

Tom Nafara is a longtime vendor and develop-er of POS syatatns at Sand Dollar SystemDaaign in White Rock, British Columbia. He canba reached at (804) 588-4654.

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Elaborating on his initial question, mod-erator Richard Sherlund, vice president ofthe Goldman Sachs, probed the panel: "Arethe days of the main&arne numbered? Howmany years would you give it?"Iof his own, and answered it immediately."Who in this room — or what MIS manager,anywhere — would buy a mainframe? Iclaim, 'Nobody,'" assertedJoseph Alsop,president of Progress Software.

"The economics of downsizing — eitherto a lowwost, highyerformance VAX or tothe client server layer — are so compeHingthat the only reason to have a mainframe isthat you' ve already got the thing in the firstplace," remarked the top oificial of the rela-tional database company.

But Umang Gupta, president and CEOof Gupta Technologies, gave a response dia-metricany opposed. "I take exception to thenotion of the main&arne becoming obso-lete," stated Gupta. Systems such as IBM'sMVS mainframe stand a good chance oflasting at least another 20 years, becausecustomers appreciate the high level of sup-port being supplied by current mainframevendors, he predicted.

do die out, new computers with similarcapabHities will arise to take their place, headded. Neither Gupta nor the other pan-elists brought up the name of the super-computer. But Gupta did speculate that, inthc; future, there will be different grada-tions of servers — large ones for central

And even when the current main&ames

One panelist responded with a question

clients.

number of MIPS.

steered the middle course. Mun&ames are

records storage, and smaller ones at depart-mental levels — playing host to desktop

Some large servers will be roughly equiv.alent to the main&ames of today, suggestedGupta, whose company builds applicadons,database servers, and connectivity softwarethat runs on PC LANs in dient/server as wellas cooperative processing environments.

Dennis McEvoy, president and CEO ofCooperative Solutions, concurred withGupta to some extent. "The MVS main-&ame wiH stay around because of its capaci-ty," said McEvoy, noting that "capacity"should be measured in terms of "the alityto manage large databases" as wc;H as in

Mainframewquivalent capacity is stillabsent &om LAN+ased systems, althoughUnix will probably grow up to the samelevel eventually, said McEvoy.

According to McEvoy, most customersfor Cooperative's client/server transactionprocessing software need main&arne solu-tions as well, since their applications tendto include databases requiring five giga-bytes or more in storage.

Another speaker, Mitchell Kertzman,

still alive, but probably not forever, saidKertzman, president of PowerSoft, themaker of a client/server development envi-ronment for large commercial and govern-ment applications.

"Nobody's building new applications forthe mainframe any more," commentedKertzman. As a result, the lifetime of amain&arne is being defined by the bfe~deof its applications, together with the cost ofmaintaining the hardware and software.

"Mainframes will be around for as longas thc. economics of keeping applicationsrunning on them makes sense," he con-duded.,It's Xba.t Simp/r r

CRI1R(hall'PAYROLL

HELPFREMONT, CALIFORNIA, JUN I'7 (NB)-Logitech's newly released "PCs and People"survey says results show personal computers(PCs) are not something people are afraidof. In fact, Logitech says people like their

PC users. The statistics appear gearedtoward promoting women PC users.

While Logitech admits most of the pre-vious market research has shown 84 per-cent of PC users are men, it says its surveydone by ADF Research of SOO computerusers shows different f igures. SergeTimacheff, of public relations for Logitechmaintains the management information sys-tems (MIS) people and those making thebuying decisions are stiH mostly men, butthe majority 'of computer users surveyed

The report says PCs may be removingthe "glass ceiling or offering women paritywith men in work situations, and also men-tioned people are decorating their PCs andgiving them names.

The survey, polling exclusively peoplewho already use PCs, said three out of fourpeople see PCs as work companions, 98percent think of PCs as a valuable aid whenit comes to getting work done, and four outof five said PCs are fun to use. "Peopledon't harbor hidden desires to rid them-selves of their PCs, the survey added.

Timacheif said Logitech did the survey inan eifort to validate the company's directionfor development and introducnon of senso-ry devices for PCs. "We see the video Input asthe eyes, the trackbaH or mouse as the handsof the computer,' Timacheff said.

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itarian benefits from PCs while men tend to

Logitech also entered the dangerousand sensitive ground of d i f ferencesbetween men and women PC users by say-ing the survey showed dramatic gender dif-ferences. The company's survey said menand women who use PCs equally share theresponsibility for clerical and administrativefunctions, and women perceive greater util-

focus on touch~duel improvements. Thesurvey also said 84 percent of the womenthink computers are fun, yet 44 percent ofthe women surveyed. said they view comput-ers as a necessary evil in business today.

On the other hand, the survey said menwere more likely to use sensory type com-puter input products (like a mouse), moremen than women wanted computers theycould talk with, more men said they'd Hkecomputers that are a more natural or intu-itive extension of their own senses, andmore men than women thought PCs withfurther human ways of communicatingwould encourage greater numbers of peo-ple to use computers.

The survey was performc,d via telephoneinterviews with 501 computer users, 6S per-cent who were women. Companies wererandomly selected by size (between 50 and550 employe:es) and spedfic inclusion wasmade of branch offices of Fortune 1000companies so there would be easier accessto qualified respondents, according to ADFResearch.

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tt seems like the fax machine is every-where these days. Sending documentsby phone saves a great deal of time and,

for international information interchange,it is often essential. If a diagram inJapan isneeded'in Vancouver, faxing it across is theobvious answer. Unfortunately, though, itisn't always this easy when dealing withother types of information.

If you opt for using one of the many"remote control" packages available thesedays — such as PC Anywhere III for P~om-patibles and Carbon Copy or TimbuktuRemote on the Mac — you need to keep theremote control package running all the

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time and really dedicate that PC andmodem to the job. You also need toensure that whomever you are send-ing your data to at the other end hasthe same remote control package,has enough disk space for the filesyou are sending and so on. In short,Phased file transfer over the tele-phone line can be cumbersome,complicated and expensive.

Alfa Systems' Diskfax offers anintriguing alternative to direct trans-fer or e-mail. Rather than forcingyou to set aside a PC at either endfor the job, Diskfax incoiporates diskdrive controller, modem and com-munications software as a singledevice. Instead of paper, it uses disks

disk to another via Diskfax by tele-phone. The receiving device con-tains a blank floppy or internal harddi s k s m a kes an instantly usablecopy. All Diskfaxes use the same

identical speeds.

HardwareAt first glance, the Diskfax looks like a tallfikx machine — with a matt grey finish and aseries of simple plastic buttons on the top.Measuring 259mm 'tall by 198mm wide by298mm deep, it resembles an external diskdrive unit, but has a large, colored, keypadstuck to the top.

The front of the unit sports two floppydisk drives — both 5-inch and 5-inch types

communications.

are fitted as standard. The mechanics ofthese drives are the same as those found inPCs and offer 1.44 and 1.2 MB capacity,respectively.

These drives are controlled by a stan-dard IBM PC ATatyle disk controller — andthe whole Diskfax unit itself is run on agood old 8 MHx Intel 8088 processor. The

patible hard disk controller and both ver-sions of the product employ the Z8550 dual

AMB Syatema' Dfaktax hopes to do for remote file transfernngwhat the paper fax machine has done for paper-based remols

hard disk model features an IBM XTwom-

enough, when sending information.

serial communications channel-with one channel used for controlover the modem and the other forthe serial port. The serial port iswired so that it can be used with apIlll tel.

The rear of the unit is a bit moreintriguing, with a 9-pin serial portand an auxiliary socket. The formercan be used to talk to PCs, while thelatter allows connection to a tele-phone or fax. Using special "com-panion" software, several PCs canshare a single Diskfax over a net-work and send files to a remoteDiskfax without leaving their desks.The keypad is by far the most inter-esting part, though, with 21 buttons

2xl6 character LCD screen, used todisplay prompts and information.The actual keys are set in a rectan-gle, with numeric in the middle andfunctions outside. Starting from thetop the first is Send, used, naturally

Pressing this and inserting a disk causes-the Diskfax to examine its contents, afterwhich it prompts you to dial. Numbers areentered via the keypad and once this isdone, the rest is automatic. Next in line is abutton marked Receive, which also has anobvious job. Striking it sets the machine toreceive data, and this is the default modeon power up.

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Crpariristed pore page 47Last in the top row is Unload. Used in

conjunction with aninternal hard disk, itcopies any stored mes-sages to a floppy disk.The hard disk modelcontains a 20MBd evice, capable o fholding a great deal ofdata. The cheapestDiskfax model is a flop-py disk only version.

Who needs ltVInteresting question.The answer is probablypeople in large.compa-

The Diskfax holdsout the hope of

vastly broadeningthe number of

potential users ofcomplex e~ syst PC based clata

communications.

modem — and the9600 baud transmis-sion speed of theDiskfax makes thisattractive.

PricingThe price of theDiskfax is its biggestproblem, althoughNorth American dis-tributors T heDiverse BusinessGroup promise thatprices will drop as

You will currentlypay $5299 for thebasic floppydisk ver-

hundred d o l larsmore for the harddisk model.

These prices arecomparable to whatyou would expect topay for a highlandfax machine and

st exactly what you wouldopy of PC Anywhere III, aand a good 586SX PC.

developers of the Diskfax,ot a problem. Diskfax is

'cated PC tucked away in aa remotewccess package.

16cant cost savings to beg to waste valuable com-

n establishing PC-basedsystems in your companyng faxes and racking upges.

reading the same document on~een. The best thing

Typesetters could welcome it too, assome of them accept PostScript 6les via

nies who could senddata around branches

and WANs.It would also be

trade and for compa-nies with lots of PCs,but few modems tosend information inoriginal format to each other. The; Diskfax t h ey are also ahnooffers the potential of becoming a given have to pay for a cdepartment's data communications out- 9600-baud modemlet — thereby eliminating the need to buy Alla Systems,individual modems for lots of PCs. daim price is n

In addition, it could replace the need w i thout doubt mfor expensive multigage faxes. Sending a to use than a dedi50-page fax in the conventional manner corner runningcan take up to half an hour. "Diskhxing" A n d there are signthe word-processed file containing that made by not havinsame 50 pages of information would take pa ny resources oyou less than a minute — a huge potential c o mmunicationssavings for those who send lots of comput- or by sending loergenerated faxes to people capable of long~tance char

ore convenient and easier

volume increases.

sion and several

essential.

~@los

ever, is that it's often one of the simplestelements of the package to fix. No redesignis required — just some long hours slavingover a spreadsheet to figure out whetherincreased volumes will make up for loss ofpotential pro6t on the current high price.

And the company is willing to lease themachines for around $100 a month. So ifyou save at least that in telephone costs bybeing able to Diskfax your long documentsinstead of faxing them, then it may beworth using a Diskfax now, rather than wait-ing for the price to drop. I could also seestrong arguments in favor of using Diskfaxin corporate environments where securefax and simple data-transfer systems are

(N Ebcv / ~ • y

"According to the voice-stress analyser, he's not going to lower taxes."

ConciuslonThe Diskfax is an interesting concept andholds out the hope of vastly broadening thenumber of potential users of PC-based datacommunications. If it succeeds, it could dofor the computer world what fax machineshave done for the document-processingworld. That's a tall order, but Alfa Systemshas made a good start and now needs to fol-low through with adjustments to the price.

If you need a simple and relatively fastway of transferring files from point topoint, then Diskfax is worth a look — just beaware that, at least for the moment, you willpay a premium for doing so. •

about high pricing, how-

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486-based PC capable of runningWindows (et least 386SX)2 MB of RAM (4 MB recommended).

(40 MB recommended), mouse

MS-DOS 3.1, Windows 3.0

with PageMaker 4 for Windows

atabase publishing has alwaysbeen something of a paor rela-tion to desktop publishing. Yetthere is actually a huge potential

Producers of catalogues, telephonedirectories, product directories and directmail marketing campaigns can all makereal use of database publishing technolo-gy — but few of the producers of databasepubhshing products have so far had muchsuccess in marketing them.

It should thus come as no surpxise thatthe major players in the desktop pulshingindustry have now taken up the challengeby securing marketing rights for databasepublishing products to run alongside theirown DTP offerings.

In the case of market leader AldusCorporation, the c ompany recentlyacquired the worldwide publishing andmarketing rights to the %Findows-basedPageAhead desktop publishing product-originally developed and marketed byPageAhead Software of Seattle.

PageAhead allows you to query, retrieveand format data from ASCII and dBase Iliesand arrange them in such a way that theycan then easily be placed into PageMaker 4for Windows. Within PageAhead, you cansort the data in the database, combme dataf'rom multiple database tables and create"calculated Selds' I'rom the data.

Veiny PaleAheasIYou start PageAhead as a separate applica-tion, rather than from within PageMaker. Ithas its own icon on the Windows desktopand operates entirely independently (whichis fair enough, given that until recently itwas sold separately f'rom PageMaker).

You then have to tell PageAhead a fewthings about your work — starting with thetype of database Ble (dBASE or ASCII arethe only two formats on offer), the "target"PageMaker publication into which the data-base information will be placed and (ifWindows hasn't aleady selected one foryou), the target printer.

Then things start to get interesting. Oneof the first things you are likely to want to

market for database publishing.

B Y GEOF W H E E LW R I G H T

4

t '-

:0 E~4'EI':" ' I.".W

54 EGO raila Saa Fannal WGIO Slnaav ride

Seids — such as names and addresses.

naawal raaraOa raa» n OSG0aXuaaaonaoar

: . Oara OIGIlnn SO IV I 140000014410 '10

do is load up the database file (or files)containing the data you want to publish. Todo that, you go to the Query menu andselect the option to CreateQuery Table.

There are two modes you can use inpreparing your query — either SQL(Structured Query Language) or QBE(Query By Example). For almost anyoneexcept an SQL expert, the QBE system islikely to be by far the easiest.

Once you have selected Query ByExample, you then need to select a data-base on which to carry out the query. Ifyour default database type is dBase,PageAhead will show you a file list of all.DBF f1les from which you can choose tocreate your queries.

PageAhead then brings up a spread-sheet-style grid on the screen, with thename for each Beld in the database becom-ing the name of each column and therecord in the database running fram left toright across the screen.

If you want all the records in the data-base to be included in the Snal, database-pubBshed document, you can then just usethe Quexy Now command — and PageAheadwill go and retrieve all the data f'rom thedatabase. A more likely scenario, however,is that you will want to publish only some

To select those, you tell PageAheadwhich Selds you sforr 'r want to include in thefinal report by clicking on the tick-boxbeside the name of that Beld at the top ofits column (e.g., to exclude the fieldEmployee's Salary from the report, youdick on the tick%ox to the left of this fieldtide).

Once again, the command Query Nowwill go off and create a table yielding thoseresults. In fact, it creates two tables — anAnswer Table showing the results of yourquery and a Work Table showing the sameresults, but allowing you to work on theappearance and formatting of the datawhile loohng at them.

Within the work table, you can sort thedata, change the fonts and typestyles used,adjust column widths and carry out all thesame kinds of format adjustments you

Corotirrrrwf rrro page 56

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I 4ana 0101$1'IIIGOelOI<4Ian .0lain i@el GGI I V : a90I Oannn4iAil Ia~,Gnnn nnanrp Solv ; 1lol sw lf .r0

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months,

ARLOW, ESSEX, ENGLAND, JUN 16(NB) — According to a suxvey from Gallup,usage of fax machines is skyrocketing.However, perhaps more worxyingly, is thatthe survey indicates that the growth is beingparalleled by a massive increase in costs,which Gallup daims is out of control.

The survey, carried out on behalf ofPitney Bowes' fax division, reveals that 51percent of users have increased their usageof fax machines on the past year, despitethe recession. Ninety~ne percent of usersbelieve that fax machines help increasetheir productivity.

The suxvey, which covered the FinandalTimes top 500 companies in the UK,showed that regular fax users in the US andUK now send an average of 40 documents aday, with UK users topping the league withan average of 61 documents a day.

Interestingly, almost half of the majorusers of fax machines are now using plainpaper rather than expensive and "curly"thermal paper. Additionally, while only 29percent of those who use a thermal papermachine said they wished they had plainpaper, 59 percent said they needed to makecopies of their thermal paper faxes for fil-ing purposes all or some of the time. This isbecause thermal fax paper fades after a few

Meredith Fischer, vice president of mar-keting for Pitney Bowes fax division, said hebelieves that some of the fmdings will sur-prise senior management.

"While fax usage has increased consider-ably aver the past 12 months, operationalcosts are not being controlled, given thatthe technology to do this is readily avail-

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able, often on machines already installed.Thermal paper, for example, is relativelyexpensive, tends to fade and has to becopied if it needs to be kept. At l.y penceper copy, for paper and toner, that can addmore than UKP 950 a year per machine,"

Perhaps more worxyingly, only 20 per-cent of UK users said that their companyhad guidehnes on fax usage, compared to28 percent in the US and 52 percent inCanada. Only four percent of UK users hadhad any formal training on fax machineusage.

Fischer said that he knew that fax vol-umes were increasing, but the Gallup fig-ures were beyond what anyone had expect-ed. He also said that companies seem to bemissing an opportunity to cut costs using

"In many cases, for example, if theyupgraded their fax networks with new 14.4kilobits per second modem plain paper faxmachines, the savings in transmissioncharges and supplies costs could actuallypay for the machine," he said.

waste a lot of money on telephone charges.Only six percent of UK users said they usedcheap rate phone periods to send theirfaxes — most of the latest fax machines canbe prograinmed to send faxes during off-peak times, Newsbytes notes.

The overall theme of the report is thatusers are gaining an awareness of what faxmachines are capable of, but that they areunaware of what fax machines cost to use.

Cantact: Pltney Bowes, Tel: 0279-426731

It also seems that fax machine users

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50 THE COMPUTER PAPER )ULY '92

B 0 0 K R E V I E W

Da a ase 101A book by Guy Kawasaki

R EVIEWED FO R N E W S S Y TE S S Y N A O R W A L L A C I I

Review of: Database 101,

Publisher: Peachpit Press, 2414 Sixth St.,Berkeley, CA 94710 (510) 548M93

a book by Guy Kawasakitioned quizzes." All of the quizzes employa multiple guess answer. It is normallyimpossible to guess wrong. Here is a sam-ple: "Merging is: (a) the process of enteringa freeway; (b) an analog act to continue the

human race; (c) combining data from dif-ferent sources; (d) a Wall Street practice ofcombining two thriving companies to forma third that is less profitable."

To help in understanding the concepts

presented, and to follow some of the exam-ples that Guy gives, there are two demo ver-sions of Macintosh databases induded in a

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the fundamentals of databases in aneasy to leam format. Succeedsadmirably, primarily due to the skillsof the author, Guy Kawasaki.

e new can omoa (

AM

atabase 101 is a book that waswritten by Guy Kawasaki to serveas a very introductory tutorial tothe art of database design and

use on microcomputers. Guy Kawasaki iswell-known to fans of Apple's Macintoshcomputer as the original Apple evangelist.After that, he resigned from Apple andassisted in starting a company called ACIUSwhose flagship product — 4th Dimension-is a multiuser relational database. In thisbook, Guy attempts to educate the massesof people who may be put off by the data-base guru's jargon in understanding at leasta smattering of what is commonly dis-

True to his roots, this book takes on avety breezy style right Irom the beginning.There are 154 p ages in th e b o ok.Ordinarily, that might seem like a chunk ofreading. However, I found that it took meabout 3 hours to go through the book,cover to cover. The book's pages are divid-ed into 16 chapters plus a Preface, Forward,Condusion, and 2 appendices. Each chap-ter begins with a "cover page" that containsits name, the key concepts endosed withinit, and a quote (which may or may not haveanything to do with the contents). At theend of each chapter there is a sutnmary scc-tlon and a quiz+

Throughout the text of the chapteritself, you will notice that text comprisesabout three fifths of the page. The rest isgiven over to white space (presumably forwriting notes') and the constant graysquare design that appears to bc a styhstictheme of the book Each chapter is also lib-erally strewn with cartoon graphics thatattempt to apply humor to the discussion inthe text.

As to the use of humor, be forewarned.Guy Kawasaki is known in the Macintoshworld for his sometimes wacky humor. It isone of the features that endeared him tomillions of Madntosh fans. In this book, helets that notorious humor loose. There aremany jokes attti double cntendres through-out the text that tend to enliven it consider-ably. This is particularly so in the aforemen-

@

cussed.

IBM and OSI2 ant Scared tnt~ of I n temellonel Business Machines on. ISM Canada a tended oonl ls a lshrsd user. Windows ls a lstered Bade.


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OS/2 2.Q has been developed to bridge the gap between thepresent and the future. It protects your existing sofhvareinvestment. Yet it's capable of rtmninIa virtually every end-user application, no matter whether it was originally writtenfor DOS, Windows or OS/2.

OS/2 is a master of multitasking. It. lets you initiate onetask, then move quickly to a second or third while your hard-ware works happily away on the first one. For instance, OS/2can install a spreadsheet application while you' re opening afile or printing out a page of graphics.OS/2's refined Workplace Shell{the way it organizes your

screen) allows you to group files, programs and devices undera single icon. Click on the icon and everything you need foryour work is automatically opened up. Information can bedynamically linked from a variety of application sources, sothat the data you see on screen is always the latest. Graphicsand text can be 'cut and pasted' between applications nomatter what operating system the application was originally

Finally, the new OS/2 is virtually crash-proof. If anyindividual application goes down, the whole system doesn' tfollow. Only one apphcation has to be re-started.

Aff in all, yon'S find that the new OS/2 i;) is a completely new kind of ammal, at oncevery powerful and a very popular petwith your end-users.

Contact your Marketing Representativefor more information. ro find the IBMAuthorized Dealer or Retailer nearest you, call IBM Direct,1-8QQ-465-7999.

4 protects your software investment+ runs DOS, Wmdows and OS/2 programs simultaneously* easy to install and use* makes the most of 386 SX {and above) personal computers* upgrade from Windows for 879*

Zonin'I

Speed ZonesAs every Zoner knows, modems come in avariety of speeds, from %$ bits per second(bps) to...well, how much do you want tospendtt

Note that "bps" is sometimes incorrectlyused synonymously with the word "baud."Because it is possible that certain modemsmay send more bits per second than thebaud number they are rated at, it is dearthat the terms axe not always the same. 'Weexplained this complex topic in depth inthe April 1991 and March 1992 issues ofIyr ~ ter Pager.

Today's 9600- and 14,400-"baud"modems can, under ideal drcumstances,reach data transfer rates of up to four umesthat rate using various datawompressionand errorworrection technirlues. (V.$2bisand V.42bis are only two of a plethora ofstrangely named standards.)

Like nearly everything ehe in the worldof cotnputers, prices are dropping steadily.Whereas in the early eighties, a 500-bpsmodem would set you back a couple ofhundred dollars, today you can get a 2400-bps unit (with a sendfax option, if you shoparoundl) for half that price.

I recommend against getting anymodem slower than 2400 bps when miits ofthis speed or greater can now be had soinexpensively. Recently, 9600- and 14,400-bps modems have begun to drop in price,with several brands now resdng comfort-ably below the $600 mark. When connect-ed to another modem that supports theV.42b standard, these units can sustain datathroughput rates as high as 57,600 bps.

High-speed modems from PracticalPeripherals, Supra, Everex, U.S. Roboticsand ATI are also highly regarded units.Prices range from about $500 to $800 andoccasiona5y higher. External models tendto cost more than internal ones which pluginto a PC slot. I prefer external models fortheir portability and iront~anel displays ofstatus lights.

If time is money, you might considerone of these internal or external units as arelatively bener investment than the slowermodels. Even if you only venture into TheTelecom Zone as a hobby, you can never,as Zoners say, have too much speed.

High Speed Not Yet the StandardDespite the wonderfulness of having a hot-rod modem, you must have high-speed

while. There is little point to having a fastmodem if you are connecting to a slowmodem, because, just like spouses, the twounits must communicate at the same rate.Thus, you should determine what telecom-munications services you plan to use in

(Remember, though, that fast modems amslow down to talk to slow modems — youjust don't want them to.)

Generally, the best models are thosewith V.52bis/V.42bis compatibiTity. These

rently available.

order to decide which modem is ideaL

access numbers to dial to make it all worth-

are the fastest and most versatile units cur-

ratmrlo In 88 on t rt r rssa Ualoftssn»rtacaraanaan.'Umssrtflmeoffor d $ .>888.LI

database should be like since he considers


Gmtinncdfnms Pngc 50disk that comes bound to the back cover ofthe book. The two are TouchBASE andFileMaker Pro (a Windows version ofF ileMaker Pr o h a s re c ently b e enannounced — Ed). Guy &equently refers tothem as good examples of what your first

chetn as just thac: first databases that youwill likely outgrow. Since he explains thatyou will be most likely dissatisfieci with yourfirst purchase, here's an opportunity to ttythese packages out before you plunk dewnsome serious cash for a product.

The biggest question of ail is whetherGuy Kawasaki succeeds in explaining thingswell or not. And whether it is worthwhile

spending the money for the book. Myresponse is that it depends. If you are acomplete computer neophyte who, quitenaturally, are somewhat taken aback by theterminology and the technelogy, then thisbook is quite appropriate to yom needs. Itcertainly does not assume that you knowmuch of anything. If, on the other hand,you are somewhat cotnputer knowledgable,and have dabbled in other programs, thenthe book'a main intent would be to fill insome gapa in the database area. In such acase, it is still a worthwhile investment.However, if you' ve dabbled in databases toalmost any extent, then the book's mainappeal lies m reading Guy's writing. Thereia hardly anything in the text that you will

0

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not have already known.As to the book's dtle, I find that what it

covers would most hkely fill one or two ses-sions of a university curriculum, hardlyenough to justify even the "101" label.However, the name is perfectly acceptableand accurate in its intended marketmg role.

RatingPERFORMANCE: 4 This book is not turgid.I found myself laughing out loud severaltimes. All of which were experiences thathelped me in gc.tting the most out of this

USXJQLNESS: 4 I am assuming that themost likely audience for this book is thedatabase neophyte. For you, this book is a

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godsend.~A L: 4 T he book has a great layout.There are a ton of graphics that are welldone. And, I was only able to detect onetypo in the whole: book and that was in an

AVAILABILrrY: 3 Peachpit Press is not oneof the better known publishers, and there-fore my local bookstore did not carry any oftheir titles. That is a shame. If chey keep upwith their current quality and breadth offitles, that is sure to change. For now, howev-er, it took some digging to find the book 5

Contact: Suzanne ludlunc,Peachpit Press, 1-800-2N4444.

TeleCOfn ZOne CostinmdPmnPag 51I was disappointed that n e i ther

Compuserve nor America Online havelocal support for 96064ps lines, althoughboth support lower speeds. In a recent on-line editorial, the president of Amc.ricaOnline promised 9600-bps access duringthe next twelve months. Call AmericaOnline, (voice) 70M488700 or 800827-6364 for decaila.

CompuServe does. have 9600-bps accessfrom some areas, but net B.C. You can,however, get 9600-bps access Srom the U.S.by dialing 800-851-7166. An increasingnumber of Canadian businesses are usinglinks to U.S. phone services like CamNet totake advantage of that country's muchlower phone rates. For about $0.30 aminute, you can access U.S.denly800 num-bers via a CamNet line.

You can also get a list of 9600-bpsCompuserve numbers by typing GOPHONES in CompuServe or by callingCompuServe customer support at (voice) 1-8008488199 or 61445'M650.

GEnie does have a local 960$bps accessnumber. It is 604/6884201. Note that thisnumber differs from GEnie's 800/120D/2400kps lme at 604/6886992.

To signwp for GEnie in Canada1. Set modem for half duplex ( local

echo), at 300, 1200, or 2400 bps.2. Dial 1400-88748303. AtU@~prompt,enter:

XjMI1999,GEMEIf yeu'd rather, call the voice lines at 1-

806458-9656 or 1%00-281%091 for moreinfo.

Mind Link has 800- to 24004ps accesslines at 604/576-1214, 604/685-1214(Vancouver) a nd 604/ 8 56-5281(Aldergrove). Above 2400-bps, things getcomplicated.

If you have a V.82bis, V.42bia modem,chal' 604/576-1685

Users with an HEI' modem should cali604/5766857 or 604/2754081, and thosewith a Telebit Trailblazer: 604/5760867.

Mnd Link's office number is: (voice)604/5845665.

Portable ModemsThere are mnnerous pocketed modemsavailable, especially appropriate for laptopand notebook computers. (Most portablecemputers have an eptional internalmodem, but often, third-party productshave better performance, features orprices).

Several companies make pocket~izedV.82 modems, including U.S. Robotics,which makes the WerldPort 9600. Thecompany also makes WorldPort 2496, aportable fax/data modem, and WorldPort2400/MNP, a portableMNP4 modem.

Macronix (408/4538088; we pulshedan incorrect number in our Sept. '91 issue)makes the MaxLite portable modem, a tiny2400bps unit with MNP-7 error correctionand data compression and 9600-bpa send-and-receive fax capabilities. Listing forUS$499, it comes with either PC or Macsoftware and cables. 9600- and 14.4-bpsmodels were announced at this yc,ar'sspring Comdex. •

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Clock Doubling:

OlN I O F 5 • •

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lock-doubling technology isexactly what it sounds like — tech-nology which allows Intel to use

an add-on chip to double the clockspeed (and thus the processor-basedperformance) of any computer that

processor.It works like this: a spare chip socket

is designed onto the main board ofnew high-performance personal com-puter systems — a socket designedspecifically to allow users to install aclockAoubling chip. The idea behindclockAoubling technology is that theprocessor works in partnership with thecomponents on the main board of thecomputer to achieve maximum systemperformance.

By building this upgrade onto themain board of the machine, the effec-tive clock speed of the processor isdoubled~epending on how it is used.In a recent demonstration for the pressof the kinds of performance improve-ments this technology offers Intelshowed a deskop PC running a seriesof normal businesmomputer applica-tions at improved performance rates ofbetween N to 100 per cent.

B Y GEOF W H E E LW R I GH T

uses an Intel 80486SX or 80486DX

installation of a clock doubler in the

Intel's idea about what this technol-ogy should be used for is not what youmight imagine. It doesn't want everycomputer manufacturer to go out aridimmediately equip all their PCs with,clock doublerL Instead, the clockAou-bling technology is supposed to over-come the problem of obsolescencewhich faces PC users all too often.

Anybody who bought, for example,a 12 MHz 80286-based PC in 1987 willhave had to face that many times overin the past few years — as the need formore RAM, higher processor speedsand better disk access times all putdemands on their system that it couldnot meet. By offering a single-chipupgrade to processor performance,today's 486SX-based systems can sellcheaply, provide all the performancemost people need at the moment — butwhen they start to lag behind, the

upgrade socket provides a mid-life kick-er to these systems.

Intel says it expects the street pricefor the dock doublers to settle at around$500 US by the end of 1992, making itno more expensive than a wordprocess-ing or spreadsheet package. •

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from xnanufacturers — while at the saxne

ware standards.

Clock Doublirt9cowxilusdpu pag $4years realized that there is a great deal ofxnoney to be made in the notebookportable computer sector — probably thef'astest~owing in the PC hardware indus-

To meet the demands of that sector, itdeveloped the 586SL — a low-powered, cus-tom4esigned version of its 80386 processorthat combines high performance with lowpower consumption. While it is not yet byany means the standard offering in xnostnotebook computers, the design of the SLmakes so much sense that it really doespoint the way ahead for portable coxnputerdevelopment.

The 386SL was flrst introduced in lateI990 and by the thne of Fall Comdex '91last November, some 46 companies wereannouncing new notebook computer prod-ucts based on the chip — some of themchimixxg up to eight hours of battery life.The reason for this fast take-up is that it ispriced and designed to take away xnuch ofthe headache of portable computer design

tixne establish a number of important hard-

Systems based on the 386SL now run at20 and 25 MHz and offer the same generalperformance level as desktop 586SX sys-tems. There's a lot more to the 586SI„how-ever, than just a lower-powered version ofthe 586SX — a whole notebook computerpower management sub.system is built into

According toJohn Davie, who heads upthe SL division at Intel's U.S. headquarters,the SL is based around a static 586SX"core." Around that central core is builtcache tag RAM, cache control logic, an on-board clock, an internal bus controller,memory controller and an AT bus con-troller.

Intel, however, is no longer the onlychip company providing this kind of solu-tion. Rivals such as AMD, Chips ScTechnologies provide comparable systems.

The most ixnportant difference betweenthe SL and any previous Intel or Intetwom-patible chips used on portables is the way ithandles power management. All notebooksystems like to include soxne form of"sleep", "idle" or "standby" mode — wherebyyour notebook "suspends" itself if you don' tuse it for a few minutes and will switch

directly back into whatever you were doingas soon as you touch a key.

Before the 586SI„ the problem was thatthere was no standard way of trying to pro-vide "suspend." or "resume" modes on note-book systems. Each manufacturer had tofigure out their own proprietary way of solv-ing this problexn — and quite often the solu-tion introduced software incompatibilities.Many notebook systems, for example, couldnot use their Resume functions in conjunc-tion with Microsoft Windows 5.0 when itwas first shipped — and some still can' t.Others had problems rtuming OS/2.

To solve this problem, Intel developedwhat it calls "systexn managexnent xnode" inthe 586SL. It is a new CPU operating modethat is entirely invisible to operating sys-tems and applications, provides full ISAcompatibiTity alongside power managementmemory, power management interruptsand resume instruction handling.

Intel claims that manufacturers who gowith anything else but the 586SL will findthemselves having to rewrite their BIOScode, wait around for new chip sets and willhave to do a great deal of customization fortheir hardware and OS of choice.

The number of manufacturers hoppingon the SL bandwagon at last fall's Comdexwould indicate that the Intel message iswinning through. Manufacturers of SL-based portables now include Acer, Dell,Epson, Everex, Grid, Librex, Mitac, NCR,NEC, Sharp, Toshiba and Zenith — withmore expected to announce further newsystems within the next few months.

CondusionIntel's message in designing both the dock-doubling upgrade for desktop systems andthe 586SL for notebook computers is thatthey should yield a more diverse andrewarding fuutre for coxnputer users. Byallowing manufacturers to more easilymake their PCs upgradable, all kinds ofdesktop systems can be developed for dif-ferent applications — without manufacturersworrying that processor technologyimprovements will make those systexnsobselote too quickly. Likewise, the adventof tbe SL has already encouraged a muchgreater divergence of notebook systenxs-with some now using a pen interface andyet others ofFering color flat screens. •P Know befoxe your competitor what's happening

in your industry- all over the world.P Access thousands of free programs immediately.P Send electmnic mail to CompuServe, Envoy, BIX,' SIYNH',

AppleLinic, Genie, HdoN+ PeaeeNel, Usenet and olher smarm.~ Read United Press International (UPO newswire stories.

Other newswixte services include Newsbytes, Syndicated

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from the database.

PageAhead ~tl ap p age 49would expect in something that works witha DTP package.

If your conditions for spedfying the datayou want from the database are more com-plex, PageAhead can help there as well.PageAhead also allows you to retxieve spe-cific rows from a database table by enteringconditions in either a Query table or aCondition table, PageAhead then retrievesonly data meeting the conditions you speci-fy.

In each row, you can enter a complexcondifional statement, using any condilion-al operator, as well as "AND" and "OR." Ifyou place conditional statexnents in difFer-ent rows, the statements are combined by"OR"-ing them together, so PageAheadretrieves data matching either condition

If you type two or xnore conditions inthe same row in the Query table, all tbeconditions in that row are "AND "wd togeth-er and all the conditions must be met forthe results to be retrieved. If you type twoor more conditions in ditFerent rows, theyare "OR"wd together and PageAhead evalu-ates the condifion in each row separately.

Finally, PageAhead allows you to coxn-bine information fiom two or xno're tablesinto a single Answer table by joining the

call t do.

numbers.contam sumlar data, such as product serial

You can perform what Aldus calls "innerjoins," which include only those rows exist»ing in both tables, or "outer joins," which

the inclusive table, even if there is nomatching row in the other table.

You can join as many tables as allowedby your database package. Even joining twodissimilar tables is not that difflcutt — youjust join each with a third table that has acolumn of data in common with the flrsttable and a column of data in common withthe second table.

Vordlc!PageAhead is a highly professional, easy touse and well4esigned piece of sofxware. Ifyou want to produce nicely-finished data-base documents using PageMaker, then youreally should buy PageAhead.

Although you can do it without usingPageAhead — or you could even opt for theVentura DataBase Publisher System thatoutputs to Ventura files — you will, at somepoint, coine up against soxnething that it

Using PageAhead, we were hard-pressedto think of a database publishing job youcouldn't do with it — except perhaps onewhere the capabilities of PageMaker itselfwere reached. But that is another issue.... •

include ail rows from the table identified as

desired database tables on columns that

COMPUTER SYSTEMS INC

• j 0 • •

Sisaan LIMIT'sr I 0

' I,IRIX 386SX 2OMHx Notebo'ok ' ":-'-'-.'~~-: ~-.'-" >'-' -

,

.-.; — 8A'brest,7"iig",6.2 lbjf +",:;;;. -!,-'~ " " -" ~ -" " '"

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,Intel-386S+'2{lfvtlfi-'CPU/®~~43 ONE YEAR

0s

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'j';:,-:p:--"-;:~-'-';-.:„-", $349 5

4/ffamterrruiy expandable to SMB WARRANlY3.$0 1.44MB internal floppy drive

siLndle feronl $34%.00 estrtL Hurrym while quantity last t<a:,.-="

8 * ' — 4

Includes MS DOS 5,0 sjjt Q-6aitcgieecunyfutt cese rtrtrtr euctt purct2ese te ~ Leaae $70.84/tunuth~:"~,„ . ~ ~

"' wis~evaogs&rasitttrasross dy~lr i a i s r irsts dr f84%

dli.a'

" ' -"-'Features

' - ,.'~25MB '15ms IDE Hard Drive 64K cadtea~.'0.'~.,'-' , - '

, i2 Serial, I Parallel, sjk I Game Ports

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',-:!.'.L~+jj.:;.s1 - MlcreTRAC Trachbalt r-;:

extra $2,000 to mvest m an EISA bus sytem; now wtth the rntroduc"; —,: KICKS'8 486 LocalBus Sy~,you can get EISA perfotttusncc

KiCKS Computer is proud to present the revolutionary KiCKS 486l.ocsl:..Sus System. With the 32-bit local bus slot on board, it enables the CPU tot'";,,:,„"

:commwiicstc with I/O device ( graphics card, disk contmller, dt LAIsfdevicesetc) at 32-bit which wss not possible forconventionsl 486 ISA

%8tssystem. The problem with 486 ISA bus system is that it can onlyaccommodatc 16-bitl/O device; inthcse systenis,the CPUstill has 32-bit 8:"

wetissending snd reosjving infonnationthrough s16-bit ISA bus device. Up ".;:-,',:Me=, 'tilnow,theonlywsyyoucanfullyutilizethe32-bit486CPUistospend~~'-';

' ~ofanISAsystcm. '> W!":, "~ X~:

:,'-"'Tr'ue Irttel 486 CPU,64K,'Caclte' "'4MB (70ns) RAM, Expandable to 2QS i!~

0'.81.2MB 525 0 or I 414MB 3.5" Floppy Driver s'.'

: . . 32-bit Tieng 4000 SVGA 1MS-SVGA: eaidt~t',~„'',:67=.;Legend Preasium14" Non-int. Monitor .,~ : - '":;- 004+(1024x768,.28mm. dp) gw: ~'.- 6~ e ' ' ' '. 2

66.a'Focus 2001'Enhanced Keoyboard "'-~~P." 6";-"

;< 19" Timer Case w/ 200W Power Supply . 2',

communication withtheon-board memory, buteverythingslows down when-,,'.

vrattsasrrv g,.:., ': ' ~ d e

tion offor{he pri,".

2-bitS-3 Giuphics Acceitxafor 1MB'='- $215.00

Itfj)M4,25+Cachs838486DX-50Modtsl) 1 - „y:::.-

fftgKS bkat Bui8y "tserm 'tsrtnneatrtufrrenstNISX&up4tlttIPX-SODattiytt/4dtangtrat'fhaCPV'k reysafton ftsa'=': .'

"CKS 486SX-25=-'. ' ~-.'';: $1935.00~4 't2.5~'CKS486DX33 "-:: -:.: $2,180000 SSs~

486DX2-50, ' -' - $2,47500 salsa.si~cKs 486Dx-50 S " $ 2,72900 tessssssslmons ' ",Itt

56K Cadamem{xj ',-::.; ' - '.=~*- ",„8~-.:.$45.00 q.+-.-"~""=."~>2-bit HD/8):SCSI Disk ~l ier„,. ~ pall I +~%, ~@>~24a'ttsssrsS.ASS(Ster "mmSSS4: (Sa:i~i'': .:";";-'-''+~-i''a

oftturbomttjt" . g ~ ~ ' 4~/ 8 g l 8x-'ass sg '4rv~l Bubble'itSuna 1

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Sharp Edge Technology .:;,, — ; ~

' y:-~- Smoother graphics and sharper text printing:-'-,—.' " '"ssw ' pg 'tntnat(CEtnujatiOnSWttorhin Sufi()rare .-: -SuypOttS I$7OSISCriptffsPCL SnftWareatttumat".

"Ttjtto industry-standard fontcartridge s/ots- '.:, Acratpts HP fdnt cartridges50 sheetcapacity with optional hand'250 sf)est. . ProvldesaxpandaNity ~ 6-:- ' g, ;~~p

g~iae BuiItin'ehvekIpe fstes'der~~-';,',.:.2., „ .'~ e ' : ,„=. Fddda ebV(B)CIpeaa cut Sheeta frOm ~R'aratetraya ksPriccsataycbsngewrjhoutnojrce,PI08sccslt foravttgsbilityrstdthelstestpdcing.TheInjelhstideistgnisa~ of hr jeICotponnotL 0 All lease rate are base on36 month lease OAC; please ask our sales tep. formore details.

' '4 IJnit es 4300 KinsiaWar:,' „". :, 1237 West Biraadtitarip+~ 2260GuvrtdfOrd TOWn Centre:".:-':,~ Burns)Sit,:8:C. VQH 1ZQ'...-. Vani n

i nuVer, B.C: VQH tag", ~ , - .vsuxi retr, B.C. V3R 701:"P '" s . P'; '

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::"--i Fax„'p (7604)438-7088s'; .,~, Fax;(604)7387-2881 ~~' -, -:.-: ". -":Fax:(604)582-0463 @I

~','P SS:(l@4)438--3088:: : i,;, pitons:{804)738.3788~, ' ', j ' F t ttsnei(604)882-0318 gjjt'.,~ ' -'. : ;. ' "- " ' =' -" : -. :

'~~.::-.-'.~ .M(3n, Tues4at,.S:30-5:30 0 '

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58 T HE COMPUTER PAPER JULY'92

Features:True Intel 386DX-25 CPUIMB (70ns)'RAM, Expandable to &MBIAMB 5.25" or 1.44MB 3.5" Floppy Drive82MB 17ms IDE Hard DriveI: I Interleave IDE HD/FD Controller2 Serial, I Parallel, dt 1 Game PortsTrident 9000 SVGA card 512MB14" SVGA Monitor(1024x768,.3lmm dp)Focus2001 EnhancedKeyboard13" Tower Case w/200W Power Supply

,.er"

p r

Features:True Intel 386DX-33 CPU64K Cache, 128K optional for $154MB (70ns) RAM, Expandable to 32MBIAMB 5.25" or 1A4MB 3.5w Floppy Drive105MB 19ms IDE Hard DriveI: I Interleave IDE HD/FD Controller2 Serial, 1 Parallel, dt 1 Game PoroiTrident 8900C SVGA card IMB14" SVGA Monitor (1024x768,.28mn dp)Focus2001 EnhancedKeyboard13" Mini Tower Case w/20QW Power Supply

Features:True Intel 486SX-20 CPU4MB (70ns) RA1W, Expandable to 32MB1.2MB 5250 or 1.44MB 3.5" Floppy Drive105MB 19ms IDE Hard Drive1:1 Interleave IDE HD/FD Controller2 Serial, I Parallel, ph 1 Game PortsTrident S900C SVGA card 1MB14" SVGA Monitor(1024x768,.2Smm dp)Focus2001 EnbancedKeyboard13" Mini Tower Case w/200W Power Supply

,"',.-''-,".::=.:- $1,229.00WARRAIt!TY

Upgrade to 4MB memory for only $99.N more!<~4w '

e Lease $46.09/month $1,495.00 g 2VKAR p.„WAlkRAÃXY';„:

$1,479.00e Lease $55.08/month WARR Attice Lease $56.06/month

No o//fre dhngefor AN9384fOCPfjii i ! Fioo qpgnukpek re4%fDLP $0bmltin /

w.t

Features:True Intel 486DX-33 CPU64K Cache, 256K optional for $50.004MB (70ns) RAM, Expandable to 32MB1.2MB 5.25w or 1.44MB 3.5" Floppy Drive105MB 19ms IDE Hard Drive1:I Interleave IDE HD/FD Controller

Trident &900C SVGA card IMB14" SVGA Mmonitor(1024x768,28dp)

Features:True Intel 486DX-50 CPU128K internal Cache memory256K exteaal Cache memory4MB (60ns) RAM, Expandable to 32MB1.2MB 5.25" or 1.44MB 3.5w Floppy Drive125MB 15ms IDE Hard DriveI: I Interleave IDE HD/FD Contmller2 Serial, 1 Parallel, dt 1 Game PortsTrident 890DC Hi-Color SVGA card 1MB140Non-int. SVGA Monitor (1024x768,.28mm dp)Focus2001 Enhanced Keyboard19" Tower Case w/200W Power Supply

Y TEM E O TI

Additional 5.25" 1.2MB floppy driveAdditional 3.5" 1,44MB floppy drivMicrosoft DOSS.0 (OEM)IVflcrosoft Windows 3.1(OEM)Digital Research DR DOS 6.0 (OEM)Caahnal 2400bps mtemal modem(OEM)Cardinal 9600 S/R int. Fax-Modem (OEM)Legend Serial Mouse(800dpi)Zoom 9600 S/Rial Fax-Modem w/ WinFax

$69.00$59.00$49.00$65.00$59.00$59.DD$99.00$19.00$159.00

~~~yP 2 S erial, I Parallel, 4 1 Game Ports

,«-',®" " ,0 F ocus 2001 Enhanced Keyboard' Wr0g, 19: Modluw Tower Cow w/200W Power Supply

* Lease $7121/month. ~ -

"' '-,s' "-P„: EISA 486DX-33 $2639

Upgtede to 486rDXP 50MHz CPU for

$2,599.00* Lease $93.69/monthEISA 486DX-50 $3279

' 92. SYEAR=: . . : '-, : :

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-QiinxtG&40i'2i~ eao Te ~ le" , :$3e3~-"e;gevpsonrc5+Wcn-'b|!.Sh iit e 'r,26dp; g $55940

~"'2-::VieWSdPIC6NOn-iat,fPSrGAMrornar,28dP'-' ". $4I&00

. <4~ Qiii@ihk~' ' ' uNhruefiieii)"-'-~,32(ttct~!rn'mtw): j~Pr,:, $!'499III.

only Q65!

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V

'14,4008tR Fax,1~ Os is* IIade in USA' vobis, v.42bis, MNP 5

NBEOGRAPM A DAPZO S ECX4L!ATI VGAWonder XL 1MB (OKU4uo mome) $15QIIIATI Vaninle 1MB VRAM toith mouse(otiginalj $3I9.NATI Graphics Ijlttn 1MB VRAM with mouse(OEM) $459ASCydone XG $-3 Whdows Acederator 1MB VRAm Q99.OO

~'1800AY' . Ne.'~ a fu !I'line

' Ftuo try out fof 4lalotoh col

or 180 days; no obt

BEE!!!TRYOUT PER66

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" 'piessesdit2/o~ forV haorMsstcnnsd 2 . +".SubISgfIO tnSpgtlofl „-Some reshicSm roiite8tGovtsnmentPQ.'sareweicome onOA:"-' " o..,rog ' - -"; 0'r . " - '- ' -

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' -"~': UrIit ¹5 4300-KfngSI8t®y g„:,-,, -.1237 WeSt Broad h!8tj: ~~~~,-".-Creative Bectrttnics Inc

, FW: ((604)438-70898 .,

':FaX:(694)739-288$'-"

. ' , : -'- : . ' . -"~'@ Fa,,(e04)ski-046i;

'~ < .e : - .:"'=.,:::.

:~ e on,Tees, at%55);5:30',"-. ' ,Mon-Fri 94lgm-,640PM:patt.'R:GGarrt-5: PM,'.

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THE {:OMPUTER PAPER JULY '92

• • •

Monitor Miscellaneoos

Trident 9000SVGA adaptor 256K exp. to 512K ., ".'- '..', $55.00

Q<{', Legend Premium14" VGA monitor 1024x768,.28dp $355 .00Legend Premium 14" non-int, VGA monitor 1024x788,.28 dp $429;00NEC3FGx15" Multi-sync VGAmonitor1024x768,.28dp $839 .00NEC 4FG 15" Multi-sync VGA monitor 1024x768,.28dp $%) 9 .00 256K Video memory (8pcs 4464-80ns)IDEKM521T 17" non-int, monitor 1024x768,.28mm dp $1 169.00 256K video memory (2pcs 44256.80ns)

512K Video memory (4pcs 44256-80ns)

4MB 60ns SIMM

HOED ~ntrOller r ~~ „~>--."., '

.

.'g'> —, Fuji 0 0 c ti sne ad Ke bo

~;,j' Diamond stealth+ 3 windows Accelerator 1MB vRAM $35 9.00 v 'a -cardinal 9690 int. Fax-INodem w/ Bitfax

ADIMicroScan3E14" non-int, SVGA monitor1Q24x768,.28dp $455.00 Soun d Blaster14" Grayscale VGA monitor 640x480 $139.00 Soun d Blaster Professional Basic (no MIDI14" VGA monitor 64Qx480,.41 dp $265.00 Soun d Blaster ProfessionalHyundai 14" SVGA monitor 1024x768„28 dp $339.00 Grav is JoystickHyundai 14" SVGA non-int. monitor 1024x768,.28dp $399 .00 Y<ableforgamepori qrr'~ x

Quantum Pro 125MB (15ms) V.C. IDE w/256K cache $469 . 00Quantum Pro 240MB (15ms) V.C. IDE w/256K cache $ T99.00Western Digital 212 MB (15ms) v.C, Il?E w/64K cache $7Q9,00 Tangent Enhanced KeyboardAII other brands, SCSI and ESDI hard drives please call. . Focus 2001 Enhanced Keyboard(A/I hard dr/ves have a minimum 2yr warranty.) ,. „ , , Focus 2000 Plus Enhanced Keyboard

16-bit IDE HD/FD corriroller "~ ~ ' ~c.W~,'-.,'.:.,"' $15JIQ -' = Wdrihgate Omrxlrey 102

16-bit IDE HD/FD cache controller w/512K exp. to 8.5MB $ 2 25.00 COrnptjter CaSe

.;.:-:=:; Tape Drive@~/: (Alj Tape Cartridges Said Seperateiy) jfi

'colorado DJ:1IT. 40/12QMB capacity +~': ".".~;--. $26500 • ."'BQot Matrix Printercolorado AB-1 1 externeltepeadaptorkitferoJ->o(22MB/min) $42.00 (6tt eatfte tnetMded 2 year Canadian tjycable for connecting Colorado tape fi/U for 2-floppy system $1g.QQ pson o .Ixn pnn erColorado External Kit w/ FC-10 for DJ-20 Fujitsu OL1100 24-pin color printerColoradoExternalKitw/AB-10for DJ-1D& DJ-20 Fuj>tsu DL1100 color kitBackpack QIC 40 {4Q/1 2QMB capacity) $499 QQ Fui?tsu DL3450 wide carriage printerBackpack QIC-BO (80/240MB capacity);.,+.,~: : ;

' $589 QO .

. Fuj'tsu O~SO color NtIN DC2120TaprrCariridge „~ '. ' - .'"=:. ,g:= . $2750 W'Raven9102&pinprintmg

Prolab256Grayscate Hand Scanner w/ OCR Software ' " ' " ' '$299JIO intel 80387SX 38 ' ,"„,;„gg>4",;.>~"-':~ ~

Floppy 8 Hard Drive (Bare),==-':: --'"Panasonic 5.25" 1.2MB floppy drive ;@„.,-., y~ $69.00 Cynx 83587-20 ~ ++'

QdeO GraphiCS AdaptOr 4MB 70ns sIMM

Trident 9000SVGA adaptor 512K „.,; .' . . -

,

-~;='.„---.' !",I $65 00 1MB 80ns SIMMTrideht&900svGAadaptor fMB ''' ' ~ '~=

" - - -'.~"-'~+ $89.00 256K 70n<BIMMATI VGAWonder XL adaptor IMB (OEM) $155 QQATI VGAWonder XL adapter 1MB w/ Bus Mouse „=.-- $179.00ATI Graphics Ultra Plust MB VRAM w/ Meme "...;:. $ 589.00ATI Graphics Ultra Plus 1MB VRAM w/ mouse (OEM)='' ~ $459.00 ATI 9600bp; external modemv.42bis w/cableATI Vantage Graphics I MB VRAIN w/ mouse ' '=' $289.00 Car d inal (OEM) 2400 baud internal Modem w/ SitcomAT) Vantage Graphics 1MB VRAM w/ mouse (OEM) $275 .0 0 Card inal2400baud internal modem w/FlashlinkCyclone XG S.3-Window Acceierator 1MB $299.00 Card inai2400baudexternalmodem w/Flashlink8 Cab

Supra 14,40gbpa Ext. Fax-Modein v.32bla & v.42bUS Robotic 14.4 Sportster S/R int. Fax-ModernUS Robotic 14.4 Sporter S/R exL Fax4lodem

Microsoft Hi-res Bus or SerialMouse hJ .-

' -;.;=; $105 00 Zoom 9600 8/R FaxModem w/ Winfax 20Microsoh Hi-res Bus or Seriai Mouse w/Windows 3.1 '';"„') $ 189.00Logitech serial or bus Mouse Man :.".'=-- $79ASLogltech I IM M / wmd 3.1' "".'" $129.00 Math CO It OCCeSLegend 3-button serial mouse (400 dpi) ~ -..'., ~ " .

. , $ 25.00Logitech Scanman 256

Panasonic 3.5" 1.44MB floppy drive . " $65.00 Cyr ix 8 3867-25Quantum 52MB (17 mS) V.C. IDE W/64K CaChe $265.00 Cyri x 83D87-25Western Digilal 62 MB (17ms) V.C. IOE w/64K cache $345 .00 Cyri x 83D87-33Quantum105MB (17ms) VC. IDE w/64K cache @, $ 4 1500 . Cyrix 83O8740Teac-105 htlB(19ms) v.c. IDE w/64K cache fs@:,W~@I$375.00Maxtor 125 MB (15ms) V,C. IDE w/64K cftche '~-'"'"< $429.00 .' m'. ,~ „, ."';. e" "-:~-"):,=,'=' "-':

*

„-.~,,;= 4g~ ~:-j(.'.. " " '' ~ , ' ~ ori hgate Omnikey 101

AT Multi I/O card (2S, 1P, I G)

Focus 5001 Enhanced Keyboard

$15.00$129.QO

kit) $199 .00$259.00$39.00

vi> $ 895

$369.00$65.00$89.00

le $135;00$1S9.09

Is $399.00$379,00$465.00$149.00

Colorado DJ-20, 80/250MB capacity m:- $349 00

Colorado FC-10 tape adaptor {4AMB/min) for OJ20 $109.00

16-bit IDE HD/FD comroiler w/ I/O (2S,1P;1G) "

~ ' .

' ' $25.00 ' Northgate Omnikey Ultra1 6-bh Intelligent IDE HO/FD controller $49,00

.

,

- 'F-'- ~ 4 D k t Ca / W C SAfo S & LEO13" Mini Tower Case wi 200W Power Supply & LED19" Tower Case w/200W Power Supply & LEO Display25" Tower Case w/250W Power Supply & LEO Display

'i"~'

arranty)

$18.QO$13.00$26.00

$180.00$210.00$42.00$4ILQD$15.00

$11 &DO$'l65.00$169.00$285.00$127.00$145.00$159.00$199.00$219.00$269.00

$39.00$55.00$59.00

$115.{XI$59AI

$129,00$129.0Q$189.00

$99.00$89.00

$115.00

$369.00$399.00$65.00

$575.00$1 09.00.$1 99.80-$23980

4

Raven 2406 24-pin printer (color upgradable)Color Kit for Raven 9105 & 2406Raven 241624-pin printerRaven 2418 24-pin printerRaven 246524-pin wide carriage printer

Laser 8 Ink Jet Printer(6' eabie and toner inettfded, Canadian tjjfarranty )Cannon BJ-10eX BubbleJet w/ Auto Sheet Feeder $435.00Hewlett Packard DeskJet 500, 3 PPM, 300 dpi $539.00Hewlett Packard Deskjet 500 color. 3 PPM, 300 dpi $9 99.00Hewlett Packard Laser Jet IIIP Laser w/ scalablefonts $1439.00Hewlett Packard LaserJet III Laser w/ scaiable fonts $2059.00NEC Silent Writer II Model 95 Poet Script 6PPM $186 5.MJet Ram Memcry Card W/1MB fcr HP IIP/IIIP/IID/IIID $99.00Jet Ram Memory card w/2MB $149.0DPacific Data 4 Memory for HP LJIIP/IIIP/ill/lllD w/1 MB $149.00Pacific Data 4 Memory for HP LJIIP/)IIP/III/IIID w/2 MB $199.QOOkidata OL400 Laser w/512K,4 PPM $799,00Raven LP@10 5 PPM, HP ll-P compatible $989.00Raven LP-530 5 PPM, HP III-P compatible $1199.0

SoftwareAccfxtc Simply Accoun8ng for DOS or Windows $'l2 9.00Adobe Type Manager v2.0 for Windows $85.00Aldus Pagemaker 4.0 $589.00Borland C++ $419.00Borland Turbo C++ $86.00Borland Turbo C++ for VVindows $129.00Coral Draw 3.0 $479.00dBase IV 1.1 $649.00dBase IV 1.5 $649??0Digital Research DR DOS 6.0 ' " $95.0DHarvard Graphics for Windows $429.00Lotus 123 V2.3 $429,00Lotus 123 V3.1 Plus $499.00Lotus 123 for Windows $499.00Microsoft DOS v5.0 $85.00Microsoft Office v2.0 for Windows $569.00Microsott Windows Version 3.1 $119.00Microsoft yylndows Version 3.1 Upgrade ' : , : . ' -

,. $69.00

Microsoft Word 5.5 ' '$279.00Microsoft Word for Windows $375.00Microsoft Works 2.0 $125.00Microsoft Works for Windows $159 00Microsoft Excel for Windows $3%,00Norton Utilities V6.01 $139.00PC-Tools Deluxe Version 7.1 ';. -„-:..-'-.= ' $139.00

Q arterdeckQEMM386v6.0 : ~ - ' ~ A $79.0 0WinFax Pro +2.0 +=.=-==.-<~ =- w-"-.~=.' " ; - '„:.;,' $95.00word Perfecl version 5.1 )- "'L "='$339.00Word Perfect for Windows $339.00

tjlhum) I ttemal GMKIN (fto CD) CCEMtjltsufttt Irtlamal CDROM (3 CO's) $89QSMjhttlni Internal CO.ROM (5 ctrs) $42KNS ony Intarntd CDIRT(S Cps) g 99. N¹und Btlgter Iffy ljtLfltimadjtt Kit egg.00hfrt4 Shater FJtt MtfllrnadLB Kit g3QN

Quarterdeck Desqview 386 v2.4 , „ : . ': -.k = - - . " " $169.00

$339.00$60.00

$295.00$345.0D$499.00

Raven 9105 9-pin printer (color upgrad/Sbie)

gp/~~M;'g~ —,,„e • t . ~ 'i~',+X "jQ '.'@.

.. Q~~ ' 0 ' '~egg/ '. ~%g ars ~g kf't„p@g Ail items subject to availability

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BY 6EO F % H E E I .N I I I Ia HT

If there was ever an industry rohere instant obsokscence appeared to be the order of the day, itraould have to be the personal computer business. Prices of new models are constantly tumblingrahile the resale value of last year's latest and greatest plummets with afrightening vefocety

crowded sector.

ut personal computer users can nowtake heart. AH over thc: computerindustry, manufacturers are working

to slow the speed with which the speci6ca-tions and performance of most personalcomputers are overtaken by technology.

The idea of building "future-proof per-sonal coinputers is not new — it dates backniore than ten years — but the need hasnever been greater. Users are starting tobecome fed-up with being told that theirsystems are out of date from the momentthey unpack them, while: manufacturers aresuffering under the huge weight ofinternecine competidon throughout this

Today's future-proo6ng is carried out bymaldng PC systems easier to upgrade. If youchoose the right computer, you can nowquite easily add more computer memory,iinprove the speed at which it operates, addconsiderably to the amount of information

it can store — and make the screen evencrisper and easier to read — all withoutrepladng your existing system.

The ability to make performanceimprovements has always existed within the1981 design of the IBM personal computeron which ahnost all popular PCs are nowbased. But it is only in recent tiines that ithas become economically attractive andtechnologically sensible to do so.

Most PCs come standard with what arecalled "expansion slots." The traditionalIBM PC design required you to install allperformancewnhancing circuit boards inthese slots — which werc; liinited in the tdndof performance and capacity improvementsthey could accoimnodate.

Today's PCs offer specially-designedplug-in sockets that optimize the perfor-mance of each upgrade that you carry out.Computer memory, for example, is general-ly added through SIMM (Single In-line

Memory Modules) that are easier to insertand offer higher performance than memo-ry held on ordinary PC expansion boards.

The most di6icult area of personal com-puter performance to improve has longbeen the computer processor itself — the"engine" of the system.Just as you can't puta Jaguar engine in a VW Beetle, you couldnot sensibly use expansion cards to turn oldPCs based on the Intel 8088 processor intoones using the latest 80486 processor.

problem. The 6rst came in the form of pur-pose-built "upgradable" personal comput-ers. These were designed f'rom the start touse a variety of different computer proces-sors by swapping certain components.

Troubled, leading PC maker Compaq,for example, last year introduced a wholenew range of extensible PCs. Compaqcalled this design "intelligent modutarity"and it goes beyond what most manufactur-

There have been two solutions to this

the much faster 5$ MHz 80486DX. The

ers mean when they say their PCs can beupgraded.

By swapping certain components in itssystems, Compaq will let users upgrade itslatest range of desktop machines (the9eskpro M series) from modestly poweredmachines using the 25 MHz version of the80886 computer processor to those using

speed of computer processor used in desk-top systems is commonly measured inMegahertz (MHz) and the faster it is, thehigher the number of MHz it will be ratedat. This 6gure is also known as the clockspeed.

Like most manufacturers designingupgradable systems, Compaq has alsoequipped all of these new machines withhigh-powered 240enatt power supplies andmade most of the non-performance-relat-ed parts fully interchangeable between one

Fmally, the fastest~owing new area forPC upgradability lies in a new "chip dock-doubling" technology developed by topcomputer processor manufacturer Intel, ofSanta Clara, California.

(See Clock Doubting, page 54 — Ed.) •

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ideas and information.

CHICAGO, ILLINOIS, MAY 29 (NB)-Apple is showing off Newton at the

(CES) in Chicago, a product Apple CEOJohn Scufiey announced previously at theWinter CES in Las Vegas early this year.

Newton is actually part of a product linethat Apple terms Personal Digital Assistant(PDA) electronic devices. The flrst Newtonis an electronic notepad which Appleboasts will allow users intelligent help incapturing, organiiing, and communicating

Apple says its goal is to make theNewton as easy to use as a pencil andpaper. Newton will use technology similarto handwriting recognition pen-based com-puting technology, but Apple says the dif-ference is several different recognitiontechnologies will come into play simultane-ously, rather than one at a time. Apple gavethe example of a business person whowrites "lunch Jane Thursday" on theNewton, which the Newton would interpretto mean lunch is at 12:00 pm.;Jane is JaneGreen, who listed in the user's addressbook; and Thursday is this Thursday. TheNewton would make those assumptionsand ask for confirmation by opening a cal-endar and scheduling lunch from 12:00 to1:00 with Jane Green.

So aH those bits of information, phone. numbers, business cards, directions, meet-ings, notes, birthdays, appointments, canaH be handled by the Newton, Apple said.But more importantly, users can view theinformation for everything that relates to aspecific client, week, or subject such as"Jane Green."

Also, wired and wireless communica-tions abiTity will allow two Newton users toelectronically exchange business cards orcompare calendars, Apple said. Faxing aletter, checking electronic mail messages,or connecting to a sateHite news service arealso possibiTities, the company added.

AH this inteHigent help will be broughtto users in portable form via a reducedinstruction set chip (RISC) Rom AdvancedRISC Machines (ARM). The processor, theARM 610 powering the Newton's capabiTi-

Summer Consumer Electronics Show

ware.

PDAs.

added.

tfomcs

ties, has the power of a desktop computer,but uses less battery power than a flash-light, Apple said. Intelligent cards will bethe vehicle for users to get specific func-tions in the Newton, Apple added. Someelectronic devices designed for portableftrnctions use cards now, such as the SharpWixard, which has functions such as timeand billing available on insertable cards.

Apple and Sharp announced c:arlierthis year the agreement between the twocompanies to jointly design and producethe Newton devices. Also, Apple says it islicensing Newton technology to selectedvendors, including Sharp, who are plan-ning to produce their own versions of the

Apple says a number of major compa-nies have said they will support Newtonand will develop complementary products.Apple named Motorola, Pacific Bell,Random House, Skytel, and TravelingSoftware. The general areas of third~artydevelopment arc. in communication for useof the Newton in a mobile environment;content products, or interesting and per-sonal information products; and compati-bility products for using Newton deviceswith existing computer systems, Apple

The first Newtons will be English-lan-guage oriented and are expected f'romboth Apple and Sharp in early 1998, Apple

mation of a new division — Apple PIE(Personal Interactive Electronics) — to con-centrate on new technologies and productsin the fields of computers, telecommunica-tions, entertainment, and consumer elec-

The PIE division already has 200employees and has a research facility inCambridge, Mass., according to Sculley.PIE is also working on a new programminglanguage called Dylan, designed for usewith portable electronic devices and soft-

said.At the same time he announced the for-

Contact: Apple Canada, 004484-0113or 41 0-513-5787.

New Far Mac: Aldus PressWise 1.0S EATTLE, WASHINGTON, MA Y 2 7(NB) — Aldus Corporation has releasedAldus PressWise 1.0, a page imposition pro-gram for the Macintosh computer.

PressWise provides page-handling andpagewdjustment tools for film strippers andproduction artists. With PressWise thoseprofessionals can impose almost anyPageMaker or QuarkXpress file from thedesktop, says Aldus. For example, you canmerge the pages of multiple publicationsand sort them m a special page list palette.

PressWise is intended for organizationsthat utihze electronic page layout and imag-ing devices to create printed documents.Commercial printers, service bureaus, in-house printers and color prepress providersall fall into that category.

PressWise uses ready-made or customimposition templates to automaticallyaccommodate binding options and other

manufacturers.

vides visual feedback

parameters. The pages are then arrangedin the correct order and orientation (verti-cal or horizontal) for printing. The usercan also design their owri library of tem-plates to meet their particular needs..Areduced view of the imposition form pro-

PressWise carries a price tag of $2,295,and is available directly from Aldus. It isalso being bundled as part of a completeprepress system from some imagesetter

Aldus recommends an Apple Madntosh11 series or a Quadra 700 or 900 runningSystem 7„at least two megabytes of RAM,and a hard drive. The company says

same memory and drive configuration.

Contact: Aldus Canada, 604-275-4140or 1%00433-2538.

moment.

SYDNEY, AUSTRALIA„JUN 1 (NB) — AppleComputer is introducing a new "modular"approach to its system software for theMacintosh which could see some users pay-ing many times more than they pay at the

For years, Macintosh operating systemsoftware upgrades were distributed free, buta change was made with the introduction ofthe current System 7. While the softwareitself can still be downloaded free of chargefrom bulletin board systems, a packaged setwith manuals is sold through retail channelsin most countries. In Australia, for instance,the price is approximately C$100.

Two weeks ago Apple launched two of

Apple Unbundlinci FutureSystem Features

what is to be a series of extension modules,each with a price greater than the operatingsystem itself. Some of these modules may bebuilt into future system software releases.These two modules are aQuicktime Starterkit and a PC Exchange desktop accessory.

A prior add-on was the AppleTalkRemote Access pack. An electronic mailmodule is believed to be in preparation.

An Apple spokesperson said the newmodular system would mean faster deliveryof new technologies. He also said that userswould only have to pay for the componentsthey needed, and would not have to loadsthe system with unwanted software, mini-mizing the "memory footprint."

PressWise will run on a Mac Classic with the

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Macs Produce Animated TV Programs

on Frank Enstein. We' re all exhausted butthe results are worth it. Frank Enstein is

SYDNEY, AUPDlALIA,MAY 29 (NB) — AnAustralian animationcompany, UnlimitedEnergee, hasreceived a $2.1Mcontract withBurbank Animationstudios to completethe biggest animation pro-ject ever undertaken inAustralia The brief is to pro-duce 13 one-hour fully ani-mated TV features usingonly Apple Macintoshes, with the likeB-hood of a subsequent 13.

Each story is independent of the nextand is based on a classic tale, but rewrittenand modernizeri

The first in the series is Frank Enstein,nineties style. A slight departure from theoriginal tale of a monster brought to life ina storm-swept castle, this version still seesthe creation of a monster, but the mainfocus is a water~wered car.

The deadline for the delivery of the firstfeature isJune 8, and the entire series willbe completed by mid-1994.

"Since signing the contract, literallyevery waking hour has been spemt worhng

exactly how we'd visualhed it to look — andthat's fantastic, said Robert Davidson,Unhxnited Energee's founder.

IVlac Version Of Perform Pro Filler Debuts

Disk Doubler.The characters or stars" of the features

are hand drawn and then scanned into thescene, while the backgrounds are drawndirectly on to pressure~nsitivc Wacom

The second feature will be basedon the story of the Pied Piper andthe third on Robin Hood, with work

on both having already

was begun on theMacintosh IIfx, but

since receiving AppleDeveloper status„Unlimited Energee

has gained access to more power-ful equipment. They now use three

Madntosh Quadra 900s and Sve h&dntoshQmdra 700s. Unlimited Energee uses eightoptical disk drives which utilize phase-change technology. This provides themwith one gigabytc of storage per disk.

Unlimited Emergce use 16", 19" and 21'color monitors which provide them withscreens large enough to foctrs on every fine-ly crafted detail of the scene they are work-ing on, without loss of focus anywhere onthe screen.

Software used by Unlimited Energeeindudes Pixel Paint, PhotoShop, Swivel 3D,StrataVision, InfiniD, Adobe Illustrator,Publish Itl, Quick Keys, Microsoft W'ord,MacroMind Director, Disk Express, and

boards.

begun.Frank Enstein

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Amdha/ Alpha Microsysiems ServerLONDON, ENGLAND, JUN 2 (NB)-Delrina Technology has announced theavailability of an Apple Mac version of itsPerform Pro Filler. The package enablesMac users to fiil m electronic forms createdin Perform Pro for Windows.

According to Delrina, the software isMac System 6.05 and 7.0 compadble, sup-porting all color and monochrome screenresolutions plus font technologies. In usc,the package needs a minimum Mac comfig-

' uration of one megabyte (MB) of memoryand a hard disk. A Superdrive amd laserprinter are recommnended.

Announcing the software, Larry Levy,Dchina's sales and marketing director, saidthat Perform Pro allows WYSIWYG (whatyou see is what you get) "intelligent" forms.These and other features make the packageunique in the electronic cress-platformform marketplace.

"We' re the only vencioi that offers com-panies the opportunity to introduce elec-tronic forms throughout the organizationregardless of platform for Wmdows, DOS,and Mac users alike,' he claimed.

Contact: Delriira, 416-4414676.

• s s s

FRAMINGHAM MASSACHUSETTS, JUN1 (NB)~ h ipments of Macintosh produc-tivity software will almost double f'rom 1991through 1996, according to a recent report

Corporation (IDC). IDC sees sales ofMacmtosh software dimbing from 1.4 mil-lion units in 1991 to 2.7 million in 1996.

However, IDC also predicted that inalmost every segment of the market-which includes all mainstream applications,such as database, word processing, andspreadsheet packages — prices will fall anddealer margins win shrink due to increasedcompetition. The only exception will bethe database market, IDC said.

Database software will represent thefastest growing Mac software segment, IDCforecast, growing f'rom 185,700 units in1990 to 638,600 by the end of 1996. Thattranslates to a compound annual growthrate of 22.9 percent. At the same time, rev-enues will rise from US$67.4 million in1990 to US$234.3 miillion in 1996.

Database software has historically beenlittle used on Macintoshes, the IDC reportsaid, largely because Mac users buy the

Report Sees Mac 5oftwa re Growth, Lower Prices

from research firm International Data

IBM.

machines mainly for their ease of use, anddatabase software is seen as hard to use.However. the report said, 'the Macintoshcustomer today is a closet database user.Most Mac users need database capabiTitics,even if today they are using a spreadsheetor other type of program to do the job. Asdatabase software becomes easier to usc,IDC expects demand for the packages togrow rapidly.

According to IDC's report, Apple has atwo-year window of opportunity in 1992and 1993. Its growth plan calls for stronghighwnd system penetration into corporateaccounts, increasing market share largelythrough mass marketing of lowlandmachines, international expansion, and aprofitable codevelopment venture with

If Apple fails to accomplish at leastsome of these goals, IDC warned, it couldshare the fate of midrange computer ven-dors such as Wang and Prime Computer,now struggling to find new roles after theirproprietary hardware businesses crumbled.

Corrlact: IOC Canada, 416489-0033.

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THE COMPUTER PAPER JULY'92 67a

•

Digital Multimedia Takes Over X-CADFor The Amiga

Autodesk Announces AutoCAD 12,Nem DirectionDALLAS, TEXAS, JUN 09 (NB) — Autodesksays it is not only releasing a new perfor-mance upgrade to AutoCAD, version 12,

, but is also announcing a new directioninduding an open systems approach for thecompany. The announcements were madeat the A/E/ C Systems '92 show andAutodesk Expo in Dallas, Texas.

Autodesk is also developing a platfoim-independent dialog system for AutoCAD sono matter what hardware platform theproduct comes up in, it has a naive lookand feel, Rand said. That's true of am plat-forms except DOS, where the company hadto develop its own graphical user interface,Rand maintains. AutoCAD Release 12 is aDOS/Spare release, however Rand says ver-sions of Release 12 that accommodate theother platforms, such as Macintosh, areexpected soon.

Release 12, in general, simplifies andspeeds; up the most frequently used CADfunctions, the company said. One; hundredand seventy-four enhancements, includingimproved plotting, and easier-to-use inter-face, support for structured query language(SQL) and Postscript data exchange, inte-grated rendering, enhanced drawing tools,and bidirectional file compatibility withAutoCAD Release 11 are in Release 12,Autodesk said.

The company says Release 12 has fasterzoom and pan functions, drawing regenera-tions (regens) are virtually eliminated, enti-ty selection, object snapping, and entity dis-play and hidden line removal are quicker.New functions and commands allow a userto enter a new drawing and begin workimmediately, and customers can work innoun-verb mode, by first selecting entitiesthen specifying the operation to be per-

A new AutoCAD SQL Extension hasbeen added (ASE) so links can be createdwith external databases and database man-agement systems such as dBASE, Paradox,Informix, and Orade. Support for the read,write, and display of Postscript 6les is also

Rendering is integrated in Release 12,Autodesk said. With the functionality ofAutoshade, and the appropriate hardware,

True~olor images of any AutoCAD S-Dentity, including Advanced ModelingExtension (AME) solid models, from withinAuto CAD.

Release 12 for DOS 586 or the SunSparcstation is retail priced at C$4,500.AME is another $594, the company said.

Autodesk, specifically in the use of theproduct for maintenance operations onlarge machinery. He said he envisions anengineer with a pen computer could call upa particular turbine and then request thedisassembly of a certain portion be demon-strated on the display screen. Rand saysthere is no reason why video clips of equip-

ment repair couldn't be made and storedfor display later. Also, if a critical piece ofequipment breaks down, Rand said thatwould be a good opportunity to do repairwork on other related pieces of equipmentthat are dependent on the down unit, andthe computer could display that informa-

formed.

induded.

users can create either 25Wolor or full

e

tion as well.

Contact: Autcdesk Canada, tel 1-800445-5415or 416-8464828.

C UMTEX C UM P U T E U S

BRUSSELS, BELGIUM, MAY 29 (NB) — X-CAD, the computerwided design packagefor the Commodore Amiga, has beenacquired by the UK-based company DigitalMultimedia Inc. X~ wa s previously mar-keted by AVT, which has gone into bank-ruptcy.

Newsbytes spoke to Richard Nolan, thesales and marketing director of DMI, whosaid t hat two new versions of X~ w ou l dbe available in the next two weeks: X~

,h„

)

2000, the entry-level package which offersboth 2-D and 3-D modelling and will seH forUSQ99, and X~ 300 0 , which has moreoptions and wil l r e tai l a t U S $599.Distribution in the United States will behandled by American Software (tel 1400-225-'7941).

Contact: Digital Multimedia Europe, 48Beukenlaan 1560-Hoeilaatt, Brussels, Belgium.Tel.: +32 2 657 5803 Fax.: +32 2 657 5652

Rand talked about the future of

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Our business is developingcomputer systems to help you take care

of your business. Our success depends on your success.That's why we' re committed to continuing to meet your needs withthe latest in computer technology and service.And that's how we' re setting the pace for taking care of business inthe 90's.

Intol Inolso lo o roslotorod «alo mark ol Intol corporasan.

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• • •

Fujitsu Launches ProductsAt Quiet INontreal ShowAd Lib Goes Out Of Business

QUEBEC, CANADA, JUN 10 (NB)-Canadian multimedia hardware companyAd Lib has gone out of business, but is nowbeing purchased by unidentified sources,Newsbytes has learned.

Operators manning the phones at AdLib are telling callers the company hasbeen bought by u n named sources.Reportedly, the buyers will allow themselvesto be identified whc;n the deal is finalized.

Canadian Ad Lib was one of the topthree major sound card manufacturers-the others being Creative Labs with its sounds when activated.

Sound Blaster products and Media Visionwhich offers Pro Audio Spectrum. Thecompany was on the verge of introducing anew hne of sound cards called the Ad LibGold 1000 and 2000 Stereo Sound Adapterwhen the doors closed on May 1, Ad Librepresentatives said.

Newsbytes had a beta version of theGold 1000. Ad Lib said the card induded anc.w MMA Yamaha chip, and a surroundsound-module could also be added thatcreated a pleasant, lingering echoing in the

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However, the card was extremely buggyand trouble-prone. The hardware cardseemed to work well enough, but the soft-ware was riddled with bugs, such as theinstall program wasn't smart enough toinstall a 8.5-inch disk designated as the B:drive and it wouldn't work with MicrosoftWindows 5.1.

A company spokesman did t e l lNewsbytes that Ad Lib had been purchasedby a consortium of Canadian companies.The spokesman also said that an official

data.

ware. The new release has French manuals

MONTREAL, QUEBEC, JUN 8 (NB) — TheMontreal International Computer andOffice Exhibition, or Salon Internationalde 1'Informatique et du B ureau deMontreal (SIIM), had about 120 exhibitorsthis year, compared to roughly 200 lastyear. Few new products were announced atthe show, with Fujitsu topping the list ofproduct introductions.

Fujitsu launched what it said is theworld s first 5.5-inch magnet~ptical diskdrive in a one-inch-high endosure. Fujitsusaid the smaller drive is possible because ofa spindle4oading technique that means thedisk cartridge does not have to drop intoposition when loading. Fujitsu said thesmaller size of the drive will make it easierto use as a replacement for conventionaldisk drives in personal computers and work-stations. The ddve holds 128 megabytes of

Fujitsu also announced a new eight-pageyer-minute compact laser printer, theVMSOO. The company daimed the new unitoffers faster image and font processing thanother printers in its dass, as well as superiorprint quality and a multilingual controlpaneL The VM800 is designed to print anaverage of 4,000 pages per month. It has a150aheet paper tray, with a second as anoption, as well as seven bit-mapped fontsand eight scab&le typefaces built in. Due tobe available in Canada inJuly, it will carry asuggested list price of C41,995.

Third, Fujitsu launched what it said willbe an aggressive campaign to recruitresellers in the province of Quebec. Fujitsuwants the resellers to handle its line ofimage scanners, as well as Norick's imagescanning software and the Dunord I2000PC-to+canner interface card.

Also at SIIM, Quarterdeck Canadalaunched the French-language version of itsQKMM 586 6.0 memory management soft-

and French text in certain display screens.

Contact: SttM, 514-288-8811, fax 514-288-9125; Fujitau Canada, 416-602-5454 or 800-268-8716, fax 416-602-5457.

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Quebec Info TechCompanies Receive AwardsMONTREAL, QUEBEC, JUN 9 (NB) — LaFederation de 1'Informatique du Quebec, aprovincial information technology society,has honored six companies for informationtechnology projects.

The big winner in the annual Octasawards, given at a gala ceremony inMontreal June 6, was Softimage, aMontreal-based maker of animation soft-ware. Softimage captured the Octas de1'Excellence, the SIQ's top award. The com-pany also walked away with two otherawards, one honoring its technology andone its success outside the Quebec market.Softimage's software, called Actor, is usedto produce threeAimensional computer

Honorable mentions for the top awardwent to Cedrom Technologies for its workin developing a database system for theMontreal newspaper La jesse, and to ATSAerospatiale for its work in developingflight simulator systems.

La Confederation des Caisses Populaireset dEconomie Desjarchns deQuebec won atechnology award for the integration andmanagement of its internal networks.Hydr~ebec, the provmciamy~wned elec'-trical utility, won an award for a programdesigned to analyze customers' energy con-sumption. Also, Le Groupe Videotron won

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Canada's C$19.504 billion. The 1991 fig- G M Canada's C8525.51 million.ures represented an 8.2-percent revenue The only other information technologyincrease for BCE, while GM Canada' rev- c o m pany in the top 50 is IBM Canada,enues climbed only 4.6 percent. ranked 16th with revenues of C86.255 bil-

In an article accompanying the rank- l io n . IBM moved up from 23rd spot inings, Carsrsdiars Busirscss Editor Randall 1 99 0 . Telus, the newly privatised companyLitchfield wrote that the change can only th at provides telephone service in Alberta,jolt some tradisfisonal preconceptions of the rank ed 90 th — up from 103rd — withcountry's economy. The top company in ' C81.227 billion in r evenues. Rogersthe Canadian Business Corporate 500 nei- C o mmunications, which operates the datather felts trees, pumps ofi, extracts minerah c o mmunications carrier andwould' long-nor assembles a product as its primary way d istance competitor Unitel as well as cableto earn money. It seSs a service — telecom- te levision services, came 109th with C8995munication s. million, 100th in revenues.

"Equally remarkable," Litchfietd condn- Digital Equipment Canada moved wellued, "may be the fact that Canada's biggest up f rom 141st to 112th spot, recordingcompany is no longer a subsidiary of a U.S. C 8 941.4 million in 1991 revenues. InterTanmultinationaL It is owned by Canadians, C a nada, which operates Radio Shack andand a lot of us at that." Tandy stores worldwide, jumped from

BCE has been making larger profits than 1 7 2nd to 125th spot with C8814.9 millionGM Canada for several years, and 1991 was in revenues.no exception, with BCE's 81.529-billion netincome weighing in at more than four times C ontact: Canadian Business, 416-364-4266.

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Canadian IT Buyers FocusOn Results: IbC StudyTORONT©, ONTARIO, MAY 26 (NB)-The big challenge for companies buyinginformation technology in Canada in 1992is controlling costs and better justifyingtheir investment in the technology, accord-ing to a study by International Data Corp.(Canada), a market research firm.

The study, entitled 'The 1992 CanadianIT Customer Directions and SpendingStrategies," said Canadian companies contin-ue investing in information technologydespite the weak economy, but are focusingon strategic investments, upgrading oldersystems, and integrating existing technology.

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About half the respondentsfavored an open systems strategy.

Most commonly, IDC found this meantadopting a common operating system, 8

a

• 8but not necessarily Unix.

The study also forecast slow growth ininformation technology spending in thecoming year. The industry will grow at lessthan three percent in 1992, said ValerieDickson, an IDC researcher.

The study also looked at at t i tudestoward new technologies. Respondentsshowed the greatest interest in worksta-tions, electronic data interchange (KDI),and image processing. Of the companiessurveyed, 65 percent said they were usingworkstations, 48 percent EDI, and 22 per-cent image processing.

IDC also found increasing interest incomputer-aided software engineering(CASE) and objectmriented programming.Twentywight percent of the respondentsreported significant use of CASK, whileanother 86 percent said they were explor-ing it. For objectwriented programming,the figures were 17 percent and 49 percent.

Many organizations are looking intodownsizing or otherwise adjusting their sys-tems. Downsizing from large central sys-tems to distributed hardware is the mostpopular direction, with 28 percent of thosesurveyed saying they are doing so. Four per-cent reported moving the other way by tak-ing applications f'rom distributed systems toa central host. About 45 percent said theyexpect to maintain their current mix ofcentral and distributed systems.

About 22 percent of respondents saidthey have moved to dient/server comput-ing, and another 21 percent plan to do so.A further SD percent said they would hke todo so but were not sure they would. Theremainder had no plans for client/servercomputing or considered the concept noth-ing more than a buzz word, IDC said.

Transportation and communicationutilities showed the strongest interest inclient/server computing, with 80 percentreacting positively to the idea. Financial ser-vices companies showed the lowest level ofinterest at 35 percent.

About half the respondents — 51 per-cent — favored an open systems strategy. Mostcommonly, IDC found this meant adopting acommon operating system, but not necessari-ly Unix, which is commonly identified withopen systems. Common development tools,database software, and programming lan-guages were also mentioned.

Respondents also showed growingacceptance of the idea of outsourcing-turning information systems operationsover to an outside company — but morethan two4hlrds still said they had no plansto do so. More companies — about I per-cent~so showed interest in relying on sys-tems' integrators to help them put together

• Bigb q

• f •

10:00am -7:00PNISunday

12:OOpm -4:45PNI

jfglkhlS82{RSmlWoetern Dlgltel 85llS 15me IDEWosternDlgaal 185MS 14me IDE SSOMoxie 130MB 15ms IDE ..--- - — -.---- $385Western DigltalNexior 212MB 15ms IDE .......... $890Omntum 343MS 15me IDE..BISSStlld5881~ 1 .44MB- ........------- - - - - - - - - - . $59elhSXS P//ces inckc/e ceb/eiFullsu DL90024 pin ........................................ $275Fujitsu DL110024 pin CohrFujÃsu DL1200 w/color ..................-.........-- $440Okleser 4004ppm Loser Printer ........... $739

ULSI 387-33DX ------ - - - - - .---- - - - --«- $235Cokimdo DJ20 250MB Backup .................... $335Cokxsdo FC-10 Adeptix (4AMB/min) .........--.. $85DC21203M250MBTePe ...........-...-....--. $30

.:':::::-,'::-:::-::-::::-:':,-'::::'-::-:'--'A'DC CACHING IDE CONTROLLER SUPORTB.::-:",::::.::.:-::.';:::.::::::::::::,'::m::~::%%4iiiiiii:::::oiiivNB-.)O%:~ejNN

ILolhSljEI8Big.(Pmndum Duality)388SX-35IIHx = - .. .- — = - — - $188385DX-25MHz ......................---.....----«-- $245388DX48MHz128k Cache .....................-....- $275388DX~Hz 128k Cache — - $2854NDX4$SII • $4kCaclN .. - &IS• 05DX 3$IIHa I WI Oachs ---', —.= —. SFI •488DX4lWNz84K Cache. — — $1075

SNge Suppmssor $2000/10 yr. weir.....-,......,... $79Logllech 34u8on First Mouse ...................... $55Lagllech 34iu8an Mousemsn Scriel .. ........... $75Lagiiech Sbu8on Mailemen Bus ... ............. $95Soundbheter Pro llueh Card $238Focus 2001 Teclle Keyboard w/cm/er ............. $80Facus5001 Enhanced .................. ---- - -$99Fujitsu Enhanced Keybossd .....--.. ---- — -- $58Omnikey Ultra Keyboiud ................------«- $150Flighlsgck Joyslck . -...-------------- $55

3243 Main St. et 16th Leasing Available by:encoder, B.C. V5V 3MS Accel Leasing

Tel:(504) 87M855 Fax:(<®) ir/os77s ~ lEL aaiiii

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,

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• • •

on.- a.

ISjhSESDOS 5.0 (OEM) -...-......- ..---------------- $89IBM OS/22.0 DOS upgrade.............. -....... $139hgcrasa8 Windaws 3.1 UPGRADE ....... .-....— $79Micraso8 Windows Full Ve/sion .. . .. .....-..., $119OEM Windaws 3.1 Upgrade ................................. $55OEM Windows 3.1 Full Version ......................... $89IIIEhm8Zoom 2400- Internal ................... --.---.,--. $70Zoom 2400- Exlemel w/cable ........................... $85Zoom Send/Recdve FexNodem Exi .......-....-. $135Zoliiix Send/Recok/e FexNodem Ini..... ......... $85

Aemezlng 14' 28mm DP Interlaced .............. $325Evwdete/Aemezlng14" Non.lntedeaed . $$85Oplquest 15' NonJnteriaced 2000D .......-.....-. $748AOC 17' M dp NixHnteriaced .................... $1050Sclko 1m 14'.25mm DP Non4nteriaced . -- $775Trident 1MB SVGA72Hz Rebesh Non-lnt,Smelgi SS Whdowe Accelwetor 1IISATI VGA Wander XLmouse ..

. . . . . . . . . . . .. $225All Smpidoe Ulha 1llS. — — — — $550

,.:::.'::.;:,::,~~t j g ','

new systems.

Contact: IDC Canada, tel 41 8-3694DBS.

PA (72 THE COMPUTER PAPER JULY '92

IBM Canada To Sell ClonesThrough Separate Unit

Canadian PC Sales Still Growing;Apple StrongTORONTO, ONTARIO, MAY 26 (NB)-Unit sales of personal computers grewabout nine percent to almost one milhonunits in 1991, according to a recent study byEvans Research, a market researchfirm. However, revenues were uponly two percent over 1990,thanks to rapidly droppingprices.

A pple Canad ashowed very strong per-f ormance i n 19 9 1 ,Evans said, gaining twopercentage points ofmarket share and movinginto a dead heat with IBMfor the fitle of market leaderin Canada. Both had about 10.6percent of the market in 1991, EvansResearch reported.

Bill Fournier, senior market analyst atEvans Research, said Apple's increased mar-ket share came partly from sales to newaccounts and partly from selling moremachines to existing customers. The com-pany shipped about 105,000 units in

I of the total.

The market research firm also forecast a

Canada in 1991, he said, up f'rom 79,000 in1990. Evans predicts Apple wiII ship about120,000 units in 1992.

Evans also reported strong growth in thesales of portable computers, which

percent of the total mar-

using Intel's SOSS6SXchip were most pop-ular, accounting forjust over 20 percent

For 1992, Evansis forecasting even

better growth in unitsales, at about 18.5 per-

cent. That would nearlymatch 1990's 15 percent figure.

rebound in revenue growth to about 12 per-cent in 1992 — again, just slightly below1990's growth figure, which was about 125percent by revenues.

Contact: Evans Research, tel 41 6-497-9662.

accounted for more than 16

ket in 1991. Portables

name. IBM offidals in the United States

Canada said.It had been rumored for some time that

IBM would launch a low- price line of per-sonal computers under a different brand

had told Newsbytes earlier that the compa-ny planned such a move in Europe, thoughthere was no advance warning from IBMthat Canada was also being considered.

IBM Canada spokesman Stan Didzbalissaid the first Ambra machines are beingmanufactured "offshore," but that manufac-turing in North America and possibly even

MARKHAM, ONTARIO, JUN 4 (NB)-When is an IBM personal computer not anIBM personal computer? When it's anAmbra, sold by a wholly owned subsidiary ofIBM Canada but bearing no IBM name-plate.

tion of ExperComp Services Ltd., a new,small company 100 percentowned by IBMCanada. ExperComp will sell the Ambrapersonal computer line, which was alsolaunched in thc: United Kingdom and isdue to appear in France shortly, IBM

IBM Canada has announced the forma-

future.

of Montreal.

in Canada is being considered for the

To be sold with pre4oaded spreadsheet,word processing, and database softvnee, theAmbra PCs will carry prices starting atC$1.600. ExperComp plans to offer free on-site service and support for one year, plus atoll-free telephone help line. Thc firstAmbra machines are to be available inCanada late in August, the company saicL

Although earlier rumors suggested IBMmight sell its low-price line by mailwrder,ExperComp has instead signed up twonational distributors, Merisel Canada ofConcord, Ontario, and Hartco Enterprises

ExperComp will start off with fiveemployees at its offices in Markham,Ontario, a Toronto suburb where IBMCanada is also based. Andre Turgeon ofIBM Canada is serving as acting chief oper-ating of'ficer while the company searchesfor a president and chief eFPcutive.i4C I'y ' tContact: IBM Canada, 41 6-4744900.

ln• • I | I I

I

• I I I I I• s • •

e • •

Cellular PhonesMotorola 8000M.......................$330FC 500...................................$575D

Ultra Chssic .............................$535KI900 ......,............................$9000

Aodiovox Mniovx ....................$625

Polytech Entry Level June Special388DX-20 MHz38SSX25

1 MB RAM On Board1.2 MB or 1A4 MB Floppy Drive52 MB Hard Disk VC IDE 23 ms1:1 Interleave IDE Host Adapter2 serial, 1~rallel gr 1~me port256 VGA cardDarius 14' VGA Colour Monitor

(640x4B0) .42dp)101-Key Enhanced Keyboard13' tower case wi200watt powersupply

AMI Bios4MB RAM on Board64K Cache12 MB or 1A4MB Floppy80MB Hard Disk (VC IDE)2 serial, 1 parallel lh 1 gameTrident 1MB SVGA CardDarius 14' SVGA monitor(1024x768 .31)

Desktop Case & 200 Watts PS101 Enhanced Keyboard

' all phones must be actnrated with $1395

Intel 486DX-33 CPUAMI Bios8K Internal Cache256K External4MB RAM on Board1.2 MB or 1A4MB FloppyMEC 105MB Hard Disk (VC IDE)2 serial, 1 parallel a 1 gameTrident 8900 1MB Card19' Towm Case a 200 Watts PS14' Darius 1024x 768.28 5VGAFocus 2001 Keyboard

48SDX-ll MHz

$1895

COMPUTER 45SyStem UpgradeS(ADD to System Price)

Polytech Communications system on B.C. Cellular

Addirionsl 1.2 MB or L44 MB Hoppy Drive.....,....... ..........$65%D 80MB Hmd Disk {VC IDE 19ms 64K Cache) ................$115Mnxtor 80MB Hard Disk (VC IDE 17ms 32K Cache)........... $135NEC 105MB Hard Disk (VC IDE 19ms 64K Cache) .............$150Quantum 105MB Haul Disk (VC IDE 17ms 64K Cache) ...... $180Msxtor 120MB Hssd Disk (VC IDE 15ms 64K),.. . . . . . . . ... $225Msxlor 210 MB Hard Disk (VC IDE 15ms 3?K) ............. $525Ssmhon 14" VGA Papcrwhiie Momtor wjOsk 256K Gud ......$65Snmtmn SC441 14" VGA Momtor (64h480) w/Oak 256KGml .$185Ssmtrrm K428 14" SVGA Monitor (1024x768)wII'ridcnt IMB csal .......................-....- —..------ - - -$299Dsrius 14" SVGA non-mtcrisccd Monitor (1024X768, .28dp)wffridcnt IMB cmd (256 colom) .................................. $375Darius 14' SVGA Momtor (IaÃx768,.31 dp)wffridcnt IMB VGA Card (256 colom) ........,...........,....$275NEC 3PGX 15" Multisync non4ntcdsccd monitorw/Pridcnt IMB Card ...................;..... . . . . . . . . . .........$749

Math Ce-Processors Intel Cyrix80287XL $11580387SX-16 $165 $15580387DX-25 ' $245 $22580387DX-33 $265 $24580387DX40 $27580487DX-20 $575ModemsZOOM 24IIB int Modem w/Pmcomm..... $85Csrdhrsl 96II/24008 Sjk Fax Modem..... $135Piacdcsl Modem 2400 PX96 ................... $135Intel Sa6sfnrion 4I --.--........--........ $625Mottse and AccessoriesDcxxa Mouse ..................................... $25Doxxn 3-Buuon Serial Mouse wjWindovm $85Lotptech Surinl Mouseman ............. $75Lositcch Seria Mnmcmm wpllTnnknm 3JI $129Mcrosoft Serial Mouse ................$110Micmsoil Scrisl Mome w/Windows 3.0.$180SoundBInstcr/Pmfcssionnl .........$145/255MS-DOS V5.0 w/QBnsic ...............$75PC Tools v7.1 ...............................$129Lotus 123 for Wmdows ..................$475Wordpcxfcct for Wmdows ...,.........$325Windows 3.1 ................................... $119

LEASING IS AVAILABLE

Monitors aad Video CardsOnk 16-bit 256K VGA Card ...................$50Trident 512K card cxp. to IMB ..............$85Trident IMB Gml ...........,.................... $110ATI VGA Wonder (512K cxp. to 1MB)w>ouse ............................................ $235Snmtmn 14" Payer White Monitor .......$135

(640x480) .........................................$250Darius 14" SVGA Color Monitor(1024x768 .28 dp) ...............................$335NEC 3PGX 15'%lultisync Monitor(1024x768, .28 dp) ................................ $8D

(1024x768, 28 dp) ............................ $350

SVGA Moirisor(1280x1024.26dp) .......$595Viewsomc 7 17" non-iaterlaced SVGAMonitor (1280x1024 28dp) ................$1425

NOVELL NETWORKING • LOTUS e WORDPKRFECT e MICROSOFT • EPSON • PAGEMAKERALL SYSTEMS WITH STANDARD 2 YEARS LABOUR AND 2 YEAR PARTS WARRANTY

Printers(All Roland Printers w/2yrs warranty)Fnjitsn DL9N 24-pin, 180 cps (2 yrs) ..... $295Fujtsu DL1100 24pin, 240 cps (2 yrs) .. $340P'ujitsu DLl 100 w/Colar Kit .............$375Fujhm DL1200 24-pin 132 cohnmn (2yrs) $425Fujitsu DL3450 24pin, 240 cps,132 columns (lyr) .............................$515Fujitsu DL3450 Color Kit................. $105Roland Raven PR-9102 9 pin, 192 cps ....$195Roland Raven 2416 24 pin, 192 cps ........ $295Roland Raven 2465 24 pin, 192 cps132 columns .....................................$460HP Laser Jct IIIP w/IMB 4 ppm ..... $1435HP Laser Jot III w/IMB 8 ppm ........ $2095Raven LP 510 5ppm .........................$985Raven LP 530 5ppm ...........-..........$1195

Tape Ltdtttp UnitsColorado DJ-10 40/60/SO/120 int. unit$265Colorado DJ-20 250MB int. unit ......$350Archive 80MB ht Unit .........-..... $450Archive interface canl.......................$853M DC-2000 40MB Tape Cnrhid8e ... $283M DC-2120 60MB Tape Cartridge ...$34

PERSONAL

TUNE UP

Snmtron 14" SC441 VGA Color Momtor

TVM 3A 14" SVGA Low Itnd Monitor

Viewsonic 5 Plus 14" Ultra Non-Interlaced

Super Performance

«Att tease rates are based on 36 month icasc.

T HE COMPUTER PAPER )ULY'92 7 3

Globe Information To MarketNewsEdge In CanadaTORONTO, ONTARIO, MAY 26 (NB)-Globe Information Services, the electronicpubfishing division of the Toronto newspa-per Thc Clobo and Mail, will marketNewsEdge, a news-feed filtering package forPCs running Microsoft Windows, inCanada.

Globe Information announced a mar-keting agreement with Desktop Data ofWaltham, Massachusetts, the developer ofNewsEdge. NewsEdge is available inCanada now through Globe InformationServices, and the first customer is JohnLabatt, the Toronto brewery, which is dueto install the product within days, accordingto Douglas Hobbs, manager of marketingand business development at Globe

NewsEdge captures news from an elec-tronic news feed such as that provided by

Dow Jones News Retrieval. Each user can

define as many as 16 profiles that select thenews items of interest to them. NewsEdgecan then display headlines of relevant newsstories on the computer screen, and can beset up to sound an alerting beep when animportant story is received.

NewsEdge also creates a database ofnews stories on the user's computer, mak-ing it possible to search the full text of thestories for key words and phrases, companyofficials said.

NewsEdge will work with a variety ofn ews services provided b y Glo b e

available from third parties, Hobbs said.The software can run in the background

doing other work on the PC, he said.

Contact: Globe Information Sewicss, tel 416-585-5674. Desktop Data, tel 617490-0042.

Informafion.

Information Sexvices or with other services

under Microsoft Windows while a user is

computer filea

Rates based on 818 Per HoorAll orders C.O.D.

COLOUR SCANNER/GRAY SCALE

TROUBLE WITH DATA ENTRY?

y Thxough our SCANNING process we will convert your written text or images into

y Everything from memos and lettcxs to bnoks and magazines can be SCANNED in 1,000typefaces and 16,000 font sizes at speeds up to 100 characters per second.

~ Your text or graphic can be converted directly into 60 cfiferent Word Processors, Data~ Bases, Spreadsheets, ASCII and Image formats.P Other services include Electronic Farms, Lcgcs, and programming.y HARDWARESOFTWARE SPECIALISTS

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a•

•

Crystal Offers Report WriterFor ObjectVisionVANCOUVER, BC, MAY 28 (NB) — CrystalServices has launched Quik Reports forWindows, a database report writer andprint engine thatworks with BorlandIn te rn atio nal' sObjectVision. BothCrystal Services andBorland are sellingthe product, a com-pany spokeswoman

A ccording t oCrystal Services,Quik Reports linksto existing databasef iles created bypackages such as

and Paradox, andproduces reports, forms, and letters. Usersdesign reports in an interactive report gen-erator by pladng fields on a template. QdkReports can insert totals and calculatedfields, the company said, and it will set Sortand Selection criteria on records andgroups. A preview facility lets users viewtheir reports before pxinting them.

When users select an ObjectVisionapplication file, Quik Reports will automati-atlly recognize all of that application's data-bases and build links between them, thecompany said. Once designed, reports canbe called from within an ObjectVision

said.

Borland's d Base

efIIIE

ffa Kaa Ieeell faassl Qelseeee old eesw

Clelelle ssale Ia f lslalfeda sfLeehfRSL

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application.The Quik Reports Print Engine dynamic

Imk library (DLL) lets application develop-ers l in k QuikReports dynamical-ly to their applica-tions, officials said,a nd t h e pr in tengine ca n becalled from anyWindows develop-

Quik Reports1.0 is available now,company spokes-

McDonald said, atan in troductoryprice of C$99.95.The su g gested

retail price will be C$195 after the introduc-tory pexiod, she added. Network packagesare available at C$$95 for five users andC$2,995 for 50.

Eight-yearold Crystal Services is bestknown as a developer of accounting soft-ware products that work with ComputerAssociates International's Accpac account-ing hne. Its products indude @uk Reportsfor Accpac, a report writer for the CAaccounting software.

Contact: Crystal Services, 604-881-8435,41 84I42-7404.

ment tool.

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standalone device which adds SCSI I/O capability to almost any standard parallel port.The MiniSCSI is perfect for note book and laptop computers, in conjunction with

many of the newly available SCSI devices such as portable CD-ROM readers, lightweighthard disks, tape drives and SCSI floppy drives.

Adding the MiniSCSI is as simple as plugging into your PC's parallel port, thenconnecting the SCSI device and your parallel printer to it.FFATURES'• Adds an SCSI port to almost any parallel port • Simple external plug-in, perfect for• Retains simultaneous use of the parallel port N o tebool .. ard l..al:iops• Pocketsized and light weight (2.5 oz) o indudes suI Lvvaxe foi hard disks,• Powered by SCSI device, no batteries magneto-optical, SyQuest/Bernoulli

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TORONTO, ONTARIO, JUN S (NB)-Delrina Technology has begun shippingDOSFax-Pro, the plain-DOS version of itsWinFax Pro facsimile software for Windows.

DOSFax Pro is fax communication soft-ware that runs on the DOS operating sys-tem. Company spokesman Josef Zancowiczsaid it is essentially a DOS version ofWinFax Pro, Delrina's popular fiut commu-nications software that requires theMicrosoft Windows operating environment.

DOSFax Pro includes scheduling andfax broadcasting features and the ability toattach documents from various DOS appli-

Delrina Shipping DOSFax Procations. It works with any Sendfax, Class I,or Class II fax modem, Delrina ofiicials said.

According to Delrina, the software pro-vides pop-up menus and graphic dialogboxes. It works like a printer driver, so thatsending a fax is essentially like printing adocument. HP LaserJet Series II and Epsonprinter emulations make faxes sent to anyGroup III fax machine look as if they werelaser printed, the manufacturer said.

Files from different DOS applicationscan be combined into a multi-page docu-ment for distribution to one or more peo-ple, with a personalized cover sheet for each

addressee, according to Dehina The soft-ware can also add company logos and othergraphics to cover sheets. Faxes can be sentimmediately or scheduled for later transmis-sion to save on long~tance charges.

The suggested list price for DOSFax Prois CS89. Delrina is also offering a scaled-down version called DOSFax Lite for manu-facturers of h boards to bundle with theirhardware. Users who get the Lite versionwith a fax board will be able to upgrade toDOSFax Pro for CS48, Delrina said.

Contact: Delrina, 416-441-3676.

Compaq To Place"Business Audio"Sound Chip In PCs

0

~~ I +nrrg ~ Svw n T

o 'F o

e • • «s : • e

We have a huge selection of new items stock-in this month !

All Bare Bone Systems includethe following configuration-13" Mini Tower Case w/200WPS 8 Speed Display-1 MB RAM (TONS)-1.44M (3.5') Floppy Ddve-IDEi/0 (2S, 1G, 1P) Card-101 Key tactik Keyboard

• r 8 a 4 r

ATTN: Students, Electronic hobbyists & Smart buyets.

upgrcrde your system from 286 to 386 to 486. WE TAKE TRADE IN .TOO!!41256-70/80 DRAM...........$1.7544256-70/80 DRAM...........$6.001M x 9-70/80 S)MM.........$42.00256K x 9-70/80 S IMM......$1 4.504M x 9-70/80 SIMM.......$180.00

PC/TV Converter NTSC System......................................$260.00Prolab Gray Scanner w/OCR.............................................$252.00Prolab Inner UPS Card...$175.00

486SX-20 w/CPU Mother board.........$299.00

ATi XL (OEM) 512K.........$109.00e • • e •

- True-Intel 486 DX-33 CPV- 486DX 33MHZ Motherboard(w/64K CACHE), AMI BIOS........................g 969.00

specialCables--Power Cord 6'-Set of IDE/Floppy Cables-IDE Cable-Dual Floppy CableCleaning Kits--3.5" or 5.25" Head Cleaning Kit-Mouse Pad-MFM Cable (set)

-Screws, Studs, Edge Connectors,Cables, Rails, Etc...-30 Pin Simm Socket-(Modily sipp socket.)

-Crystal Oscillator- 27c256, 27c512, 27cl 28 EPROM

ss; •

• Q

CE COMPUTER OURET155-4800, No.3 Road, Richmond, B.C. Canada V6X 3A6Tel: (604) 278-2633 Fax: (604) 278-2661

a l i ii pL%

Sampo 20" VGA Monitor..$1499.00Tt/M 14" Non-Interlaced SuperSync(1024 x 768, 0.28dp)................$599.00Legend 14" Non-Interlaced SVGA(1024 x 768, 0.28dp).............,..$41 5.00Legend 14" Interlaced SVGA(1024 x 768, 0.28dp).............$340.00Hyundai 14" Interlaced VGA (640 x48o, o.41dp)..............................$260.00AamaZing 14" SVGA iraeriaced(1024 x 768, 0.28dp).............$31 8.00Qume 14" SVGA Tri-Sync(1024 x 768, 0.28dp)........,....$399.00Aatylazing 14" Mono YGA.4109.00Data(rain 14" Mono vGA...$109.00Datas 14" Mono rn............$95.00Daewoo 12" Mono Tn.......$85.00Gold Star 12" Mono TTL.....$95.00

Company Policy

0 8 4 )386SX-16 w/cpu M/8..........$159.00386SX-25 w/cpu MI8..........$175.00386DX-33 64K GAGHE (wl GPU)........

..........................................$289.00386DX-40 64K CACHE (wf CPU)........

$299.00486DX&3 64K CACHE (w/ CPU).............,.....,.........................................$728.00386DX-33 (w/ Cpu)................$228.00

25' Full Size Tower (230W PS).....$129.00

19" Mid-Size Tower (200W PS).......................$109.00

13" Mini-Size Tower (200W PS) ....................$85.00

a • 4 )

- MS-DOS

- 40MB HD- 1.2M Floppy

- 1 MB Memory- Keyboard-Mono VGA

s • • 8

- 386SX-18 CPV, AMI BIOS

- True-Intel 386 DX-33 CPV- 386DX 33MHZ Motherboard(w/64K CACHE), AMI BIOS

2 •

.$529.00special

.$599.00gpnptpt

$379.00special

Hardware-

-Used BIOS

-All above pnces are for cash a caoy only.-No visa or cheque wS be accepted.-AS brand new items have 1 year wononry,-As used parts a components nave 30 doys wononry.-A/I otrsolebe & damage irems have no warranty.

8 4 8 •

IDE )/0, AT )/0...........$3.00 Sr UpFloppy Drive............412.00 8 UpComputer Case.........$1 0.00 Sr UpFax Machine............$50.00 Sr UpPower Supply..........$15.00 Sr Up

S •

101 Keys Tactile Keyboard386SX Mother board386DX Mother board286-12 Mother board286-16 Mother boardMini, Mid, Tower Case200W-250W P.S.486DX25 M/8486DX33 M/8256K VGA512K VGA1MB VGA

Intel inside is registered trade mark oi intel corp.

• •

386SX Mother Board....480 Sr Up386DX-33 (64K cache) (No CPU)

..$69486DX-25 Mother Board.............(No CPU)..................$99.00 (tr UpTower, Desktop Case with PowerSupply......................$60.00 Sr Up

• •

Stan.4rtI I:aSsm-7:OSpm

Sol. 11AOam-SSaxnSurL a Holiday dered

8316.

malIltams.

will cost SS4,060.

Contact: Contact: IBM Canada, 604-6844000.

IBNI Adds Multi-processor PS/2 ServerO'HITE PLAINS, NEW YORK, JUN S(NB) — Playing catch-up to arch-rivalCompaq and a handful of other PC manu-facturers, IBM has extended its line of per-sonal computer servers with the PS/2Server 295, the first PS/2 model to allow formultiple processors. The Server 295 will beoffered with a choice of one or two Intel486DX processors, running at SS or 50megahertz (MHz).

A design that places the processors onplug4n modules will make it possible to useeven more powerful chips in the Server 295as they become available, IBM spokes-woman Tara Sexton told Newsbytes.

Sexton said the Server 295 is meant forclient-server computing, in which users atdesktop workstations request not only databut processing services from the centralserver. In contrast, other IBM servers suchas the PS/2 Model 57, Model 90, andModel 95 are meant mainly to be used asfile servers whose job is to store data, or asprint servers.

Equipped with a single SS MHz 486rocessor, the Server 295 will sell for29,060. A version with a 50 MHz 486 chip

• •

• •

HOUSTON, TEXAS, JUN 1 (NB)-Business Audio is the new name computermanufacturer Compaq, software developerMicrosoft, and sound chip developerAnalog Devices have given the joint hard-ware and software technology developmenteffort the three companies have agreed topursue geared toward sound for business.The move is centered around a new soundchip developed by Analog Devices thatCompaq is using in new products.

Analog Devices introduced the specifi-cation for the new chip which it calls theSoundport. Bill Schweber of AnalogDevices told Newsbytes the Soundport hasall the capability of a sound card, but canbe placed on the motherboard of a com-puter. The advantages to the chip are itslower cost and space savings, Schweber

Compaq has the first opportunity toincorporate the Soundport chips, howeverSchweber assured Newsbytes the chips willbe available on the open market to othermanufacturers this year.

The Soundport chip can understandthe various types of audio data, also knownas sound files, and is capable of recordingor playing PGquality sound (8-bit linear 11KHz), telephone/workstation~uality sound(8-bit a-law and 8-bit u4aw), and C~ualitysound (16-bit linear 44.1 kilohertz), inmono or stereo, Compaq said.

The most obvious first application forBusiness Audio is voice annotation withinWindows S.l for spreadsheets, word pro-cessing documents, and electronic mail, thecompanies said.

Microsoft r epresentative Col l insHemmingway told Newsbytes its support ofBusiness Audio and the Soundport won' texclude anyone else, but it appears the chipwill make it easier for users to take advan-tage of sound capability in Wtndows S.l.However, developers will still have to incor-porate the audio functionality that isalready built into Windows S.l into applica-tions, Hemmingway added.

Contact: Analog Devices, tel 61 7-4614821;Microsoft, 206-662-6080; Compaq, 713-374-

-No cash retund-No guanante on arrailaMity of adrrerifsed items.-Mosf items have limited quonitity, ie first come fr)st service basis.-All soles are final.

T HE COMPUTER PAPER JULY'92 7 5• • • I • s

Tandy, Casio Collaborate On New Personal Info ProcessorsFORT WORTH, TEXAS, ject. GeoWorks will supplyMAY 28 (NB) — In a movethat the two companies and Palm Computing,claim signals a major " , ' : '::.,:.:.:::: m;::='"',:::.:::,-

.„' ~ Inc., will supply applica-

advance in the next gener- "

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"""' " "'-',g~:.: tions software. GEOS is anation of personal, portable " +: -

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' "" open-architecture, object-information dev i ces, " ss:,,' oriented, graphical operat-Tandy has announced that ing system which supportsit has agreed in principle a wide range of inputwith Casio Computer devices, including the pen.Company Ltd. of Tokyo, Tandy said that GEOSJapan to work together to is an ideal operating envi-design, develop, mantriac« ronment for this new fami-ture, market, and distrib- ly of devices, while Palmute a new fiunily of "Personal Information Co mputing has extensive experrise in easy-Processors." to~ , p en-based systems. The PalmPrint

Tandy and Casio say they expect to set h a n dwriting recognizer, developed forthe pace for the emerging market of hand- G R iD Systems' GRiDPAD computer, will beheld portable information devices, by corn- used for this project.bining their extensive technology and dis- Grid' s Bob Goligoski told Newsbytes thettibution systems. PalmPad system is immediately available.

The two companies will be joined byGeoWorks and Pahn Computing m the pro- C o ntact: Tandy Corp.,817-390-8549.

4' its GEOS operaring system

CCS MICROCOMPUTER SYSTEMS

AR Systems Inchcding:Fujitsu Renames Poqet ComputerSANTA CLARA, CALIFORNIA, JUN 2(NB) — Poqet Computer is no more.Fujitsu, which helped bankroll the palmtopcomputer starts,then slowly bought outthe remaining equity, otficially re4aunchedthe company as Fujitsu Personal Systems,part of its $2 billion personal systems

From the beginning, the Poqet was acontroversial machine. Its light weightturned heads, but its high price — aboutUS$2,000 — turned off buyers. The comput-er's keyboard, which was hard to use, andits limited expendability hurt it among buy-

group.

Recently, the company has tried to redi-rect its efforts toward field computingapphcations, adding wireless modems andcalling it the Poqet CommunicatingComputer. But its market share remainslow.

Fujitsu said that will remain its strategy,leveraging the company's patented power-management technology for systems usedin field automation and mobile workerapphcations, such as data collection, salesforce automation, field service, and elec-tronic messaging.Contact: Fujirsu Canada, 41 6402-5454

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CHICAGO, ILLINOIS, MAY 29 (NB)-Zenith Data Systems (ZDS) introduced itsfirst electronic pocket organizers at theConsumer Electronics Show in Chicago this

ZDS said the ZDS-106 and the ZDS-ll'2will be sold through mass merchandisersand specialty retailers. The 106 has 64K ofmemory, while the 112 has 128K The twounits can store telephone lists, businesscard files, memos, appointment schedules,expense reports, and other miscellaneousitems a traveler might want to track. Onceyou return to your ofiice, you can use theincluded cable to upload the informationto your PC.

ZDS said the machines both have abuilt4n calculator, calendar, and an alarmdock that shows both local and world time.They can also do metric, currency anddothing~e conversions.

Powered by three AAA batteries, theorganizers weigh just under 16 ounces, and

measure 5-1/4 by 6 by 3/4 inches. Theblacked-white LCD display is 26 charac-ters wide by 8 lines high. A 50key QWER-TY~tyle keyboard also has four arrow keys,up and down search keys, and eight func-tion keys. A button-type battery similar tothe one in your watch provides memorybackup while the three AAA tmtteries arebeing changed.

ZDS spokesperson John Bace toldNewsbytes that the function keys activateprogram icons to select various functions.For example, one function key would acti-vate the icon to launch the calendar, whileanother would launch the text processor.There's also a menu key, said Bace, thatcauses a different set of icons to be dis-played.

ZDS said the 106 will sell for $199, whilethe 112 has a price tag of $299. Both unitsare scheduled to ship in September.

Contact: Zenith Data Systems, 804488-8387.

SyQuest Removable drive, PC int. 44Mb/20ms $599SyQuest Removable drive, PC int 88Mb/20ms $839SyQuest Removable dive, Mac ext 44Mb/20ms $849SyQuest Removable drive, Mac ext. 88Mb/20ms $869Formattefhe (share SAME drive MAC 8 PC) $199MacRow 3.7 $399 MacScheduie Plus $399DiskSpace $17 9 OiskMaker $119Hewlett-Packard Scanjet iic (coior scanner) $1949 s • • e •

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with Lotus 1-2-3 files downleaded te the

MONTREAL, QUEBEC, JUN 3 (NB) — Anew spreadsheet package for the PsienSeries 3 pocket computer reads and writesLotus 1-2-3 spreadsheet fiies, according toCempulys, Canadian distributor for Psion.

Psion developed the software, describedas "fully compatible" with 1-2-5. PatrickTaylor, vice~esident of sales and market-ing at Compulya, said the package can work

pecket computer through its serial portf rom a DO S PC o r f r o m a n A p ple

dena, Compulys said.

Macintosh. However, headmitted, acme commandsare different.

The software includesfinancial, mathematical,logical, range, string, sta-tistical, database, and tablefunctions, according tothe manufacturer. It alsoproduces graphs and

charts, which can besaved for inclusionin 6les created withother appficadonspackages, such as

word processors.Taking advantage

tasking capabilities, thespreadsheet can run at the

same time as other applica-

Worksheets can be as targe as 256 rowsby 8,192 columns, with the additional limi-tation that iles cannot take up more than45 hlobytes (KB) of memory. The Series 5spreadsheet will not operate on the versionof the Series 5 computer with only 128 KBof memexy.

The software has a hst price of C$199.

Contact: Compulyz, 5t4-333-0809.

of the Series 5's multi-

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T eUtimate iewt rou More in owsMPC Starter, Upgrade Kits From Creative Labs

MILPITAS, CALIFORNIA, JUN 1 (NB)-Creadve Labs, makers ef the Sound Blasterand Sound Blaster Pro sound caids, hasannounced a new, low-priced MultimediaStarter Kit, and a lower price and addition-al sofNvare titles for its original MultimediaUpgrade Kit. Both kits are for the upgradeof an IBM or compatible personal comput-er (PC) to a multimedia personal computer(MPC).

The new Starter Kit contains everythingthat is in the more expensive Creative LabsMultimedia Upgrade Kit except the musicalinstrument digital interface (MIDI) and thelarger library of compact disc-read onlymemory (CD-ROM) titles, and is retail-priced at U85650, Creative Labs said.

The Sound Blaster Pro stereo sound sys-tem, an internal CD-ROM drive, theMicrosoft Bookshelf Reference Library, andthe Sound Blaster Pro collection of soft-ware are all induded in the Starter Kit,Creative Labs said.

The CD-ROM drive in the starter kit hasa volume control and phone jack oa the&oat panel. The drive connects to an inter-face on the Sound Blaster Pro card for datatransfer with the PC and audio connectionswith the sound card, so both the card andthe CD-ROM only require one expansionslot ia the PC. The CD-ROM drive meetsthe MPC standard for perfermance with a64 kilobyte (K) buffer and a 150 K per sec-ond direct data transfer rate, Creative Labssaid.

The company said the Sound Blaster

Creative Labs said.

Contact: Creative Labs, tel 408-4234800.

Tell themou s3w NfrlPllsei PdPieira in

Pro includea a stereo digital/analog mixer,a four~perater FM synthesizer chip fer 20voices, recording sampling rates from 4kilohertz (KHz) to 44.1 KHz, a built-iaamplifier, a volume control, aad micro-phone and stereo line-ln jacks. Softwareinduded with the Sound Blaster Pro allowsfor texts-voice applications, voice or musicrecording and editing, integration of soundwith graphic animation, and control ofstandai'd audio CDs, Creative Labs added.

The Upgrade Kit has been reduced inprice tl50 f'rom the suggested retail of II849to $799. An additional four multimediatitles have been added aa well. Macremind,a multimedia presentation package;Autherware Star, an autheriag teel;Multimedia Works for Windows fromMicrosoft; and Tempra, a professionalgraphics and presentation system are allinduded now in the lower-priced UpgradeKit. Already mduded is Microsoft Windows5.1, Microsoft Bookshelf, the SherlockHolmes Censulting Detective multimediagame, Creative Sounds prefeasional audiodips, and a collectioa of sound dips withmusical instrument digital interface (MIDI)61es called Creative Music Clips 400.

having the software drivers for the Sound

to Microsoft Windows 3.1. The new StarterKit is expected to be available June 1st,

Creative Labs abo has tbe distincuen of

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ATLANTA, GEORGIA,JUN 1 (NB) — IBMhas begun remarketing MultiMediaDeskTop, an interactive software presenta-tion and development tool from Datalus,Inc., of Okemus, Michigan, through its

MultiMedia DeskTop is designed forcreating training and education courses,presentations, and multimedia kiosk sys-tems. Written in Asymetrix ToolBook'sOpenscript language, it is designed to looklike an eletzronic book Interactive presen-tauons are created entirely in AsymetrixToolBook, and MultiMedia DeskTop alsoincludes materials for completing the pre-production stages of the presentation.

Every piece of an interactive presenta-tion resides in the system's hard drive andthe video, audio, sulls, graphics and textcan be modified in real time, IBM said.

MultiMedia DeskTop also providesdynamic linking for the ActionMedia IIDigital Video Interactive (DVI) card devel-oped by IBM and Intel.

IBM said MultiMedia DeskTop allowsdevelopers to use three screen types typical-ly found in interactive videos: menus; ques-tions; and video with optional text, graph-ics, or audio. It can also collect still picturesfrom motion video, pause and change thevideo source while capturing video, and seta timer to end a recording automatically.

MultiMedia DeskTop runs on the OS/2operating system. It sells for $$95, andrequires Asymeuix Toolbook for OS/2,which sells separately for $299.95.

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New hm Fax Machine Sends Fax In 3 SecondsTOKYO, JAPAN, JUN 1 (NB) — NTT hasdeveloped a digital fax machine with asuper-fast data transmission rate and acipher and dedpher capability to protectdata from unauthorized snooping.

WIT's latest ~ fax m achine is saidto be able to send an A+sized page in only3 seconds. It is also equipped with a laserprinter instead of a conventional thermalprinter. Called the D5000" it works bothon ISDN4ased (integrated services digitalnetwork) INS networks and regular publicphoile llile $.)

The pictures and text, WIT says, areextremely dear with 64 gradation mode.With an "instant memory" feature, a docu-ment can be read into the machine's mem-

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LARGO, FLORIDA, MAY27 (NB) — AT&T'sParadyne unit said it can run three megabitsof data per second on a four-wire coppercable, meaning phone companies will beable to offer multimedia services on existingtelephone networks. The news is a big blowto fiber cable makers, who had been expect-ing the nation's phone companies toreplace their existing copper plant beforeoffering TV pictures and other services.

The company calls its technologyCanierless, Amplitude/Phase modulation,or CAP. CAP transceivers use prograinma-ble computer chips and thus can be adapt-

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user to input a document to the machineeven as it is receiving a fax message. Thefax paper is loaded on A4 and B4-size car-tridges.

The major advantage of this faxmachine is its data cryptographic feature.The data can be ciphered as it is sent to therecipient. Then it is deciphered at therecipient's fax machine, The only problemis that the recipient needs the same fax

The retail price of this fax machine is1.5 million yen ($11,500).

Conhict: NIT, +814-3509-3101.

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Paradyne said in a press statement itsCAP systems are designed to complementfiber while accelerating the provision ofnew services in the local phone network

In addition„Paradyne said, CAP tech-nology can provide T1 data rates of 1.544million bits-per-second on ordinary two-wire copper cable, the same type of cablefound in most homes. The technologyemerged f'rom Bell Labs.

Contact: AT&T Pavadyne, 813-5304221.

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"Big Fish BorlandThreatening dBASE PondVALLEY, CALIFORNIA, JUN 1 (NB)-Borland was wide and generous to thedBASE community when it was the biggestfish in the dBASE pond after its purchase ofAshton-Tate, but now the company's tonehas changed with the official drop of suitsAshtonTate was pursuing. The changeappears to be directed at Microsoft, whichrecently announced it is entering thedBASE arena with the purchase of Fox

Borland announced it has finally ofiicial-ly dropped the copyright suits it promisedto stop upon its purchase of Ashton-Tate,the company credited with the developmentof the business software product dBASE.Ashton-Tate was pursuing Fox Software andthe Santa Cruz Operation in roller coasterlegal battles that appeared would continuefor years.

Under the terms of the Borland pur-chase of the dBASE giant, the U.S. govern-ment required Borland drop any suitsAshton-Tate was pursuing over copyrightinfiingement. Borland's President PhilippeKahn had already publicly announced hisintention to do just that before the govern-ment requirements to do so.

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domain were incorrect.

But threatening undertones exist in themost recent Borland announcement. Kahnspedfically goes out of his way to congratu-late Microsoft on its recognition of thedBASE standard by its purchase of FoxSoftware. However, in the next paragraph ofthe announcement, Borland daims nothingin the U.S. government requirement that itdrop the Ashton-Tate suits affects its copy-rights in the dBASE products.

Further, Borland says the decree speafi-cally confirms that nothing in it predudes itfiom asserting copyright infringementactions with respect to all other aspects ofthose programs. Borland aho is remindingeveryone that the consent decree will expireon the 10th anniversary of its date of enny.

Borland inherited those copyrights,which some speculate might be unenforce-able because of the fact that the parent ofdBASE, Vulcan, was originally developed atJet Propulsion Labs in Pasadena.

Borland also went out of its way to saythat published reports that the decree putsaspects of the dBASE products in the public

Borland may be t rying to walk atightrope between fending off a suit filedagainst it by Lotus and keeping Microsoft at.bay. Kahn said last year the Ashton-Tate/Fox Software suit is very similar to theLotus suit against Borland.

In its announcement, Borland took theopportunity to restate its position that menunames and command structures are func-tional systems that are not protectableunder copyright law. This is significant inthe light of the company's long-standinglegal fight with Lotus, expected to go to trialthis year, under which Lotus is claimingBorland's Quattro Pro infiinges on its Lotus1-2-5 product.

While many agree with Borland, Lotushas already won a similar suit against tinyBrown Bag Software, which paid up anddropped its 1-2-8 looMke product.

Contact: Bodand, tel 409469-t 659.

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Doubling DisksSolving System 7 Font Failures• I recently upgraded my Macintosh to• System 7. Now it complains 'This font

suitcase Ie damaged and cannot be opened"when I double-click on any of my bitmapped fontsuitcases. What's wrong, and how do I fix It7

• This is exactly what happens if you areA' .• using screen fonts that were com-p ressed using Suitcase I I b y F i f t hGeneration Systems. Luckily, the newestversion of the program can fix this prob-lem, which, by the way, doesn't affectSystem 7's ability to access the fonts — it just

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routine. Suitcase allows to you to open ordose font suitcases at any time and accessfonts in any folder. Remember to keep fontsuitcases in the same folder as any Type 1printer fonts you might have.

can*t display them with a doubl~ ck . Allapplications (including the supposedly-obsolete "Font/DA.Mover 4.1") can stillopen the fonts normally. If you elect toupdate your suitcases, you will need to useSuitcase 2.0 or newer (2.1 is the latest ver-sion) to de4nstall your screen fonts so thatyou can run the new improved packing" A

has DC Data Diet. There are similar utiTities

• My hard disk Is full. I' ve heard about ullll-• ties that can double my disk apace. Are

they any good7 What happens if I copy fromthat drive over a network? Ooes it uncornpressbefore copylng7

.There are several utilities that can auto-

.matically compress your files withouthaving to tell them to. For the PC, titlesinchide Stacker, SuperStor, DoubleDisk andDR DOS 6.0. The Mac has AutoDoubler,MoreDiskSpace and SpaceSaver; the Atari

for other computerLThere are clear advantages: Your free

disk space will approximately double Tikemagic." You do not have to do anything. Ailfiles on your hard disk will be transparentlydecompressed whenever you use them, andrecompressed again afterwards.

There are also disadvantages. Theremay be some unforeseen incompatilities.Any of these utiTities will cause a slight slow-down in the speed at which files open(while they decompress), and other systemfunctions may also be adversely affected.Salient Software's AutoDoubler, for exam-ple, greatly increases the amount of thne ittakes to perform a file copy to floppy diskbecause it automatically decompresses allcopied files. Worse, it is impossible — at leastin the current ver@on (1.07) — to copy a fileto a floppy in a compressed form whileAutoDoubler is active unless you also ownSalient's DiskDoubler, and use that prod-uct's Copy To... command.

Although I can vouch for their safety (I

extensively with no loss of data), the down-side of these compression schemes is thatthey slow loading and unloading down. Iwould advocate not using these utilitiesunless you are willing to pay penalties inperformance, convenience, and possiblythe stability of your system. I think diskmanagement is more the key. I would advo-cate the selective use of a compression utih*-

ty (such as PKZIP or LHARC for the PC, orDiskDoubler, Compactor Pro or Stufflt forthe Mac) to "consciously" compress largefiles for backup and/or occasional use.Transparent "diskAoubling" utiTities are alittle like black magic and there is no suchthing as a free lunch, or free hard drives.

SUMMARY: My tests suggest that theseproducts will not wreck your data, or causeirreversible problems. If you don't mindthe slowdown, compression utilities canhelp relieve the "disk space crunch" thatmost of us are feeling.

have tested DoubleDisk and AutoDoubler

68030/16MHz micro-processor4 MB RAM, internal 40 MB Hard DriveBuilt-in DOS-compatible 1.4MB floppy driveSystem 7 software, Hypercard 2.1AC adapter, Battery, Microphone included10" backlit Supertwist LCD display; 640x400 pixels6.8lbs; 2.25 "(H) x 11.25 "(W) x 9.3 "(D)Apple Talk Remote Access s/w included

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• A new software package I want to run• requires an FPU. My Mac LC doesn' t

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.Mac LC, LCII, Classic II, Powerbook• 140 and Ilsi users might want to have a

copy of SoftwareFPU 2.2, which is availablefrom GEnie, CompuServe, America Online,BBSes and Mac user groups.

SoftFPU allows you to run certain pro-grams which would not otherwise run onthese machines because they do not have afloating point unit (FPU). Known 'problemprograms" indude: Studio/S, ColorStudio1.0, FontStudio 1.x, and Excel 2.2 or earher.

If you are not experiendng compatibili-ty problems, I would not recommendinstalling it. Every system extension (INIT)you throvr at your system adds the potentialfor crashes or other problems.

Users of SE/SO, SE, Mac Plus, IIcx, IIci,Ilfx, Quadra do not need this program.'

CPU and/or FPU upgrades are alsoavailable for all Macs from various thirdparties. A real FPU will greatly outperforma software FPU emulation — an importantconsideration for math-intensive applica-t ions such as CAD and number~ chi n gpl'ogramL

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Mystery of theMissing Colors

screen.

Q .I recently printed color separations from• my DTP program and, although the back-

ground and text colors printed correctly, all ofthe scanned color pictures came out in blackand white. HoWever, l printed a color laser printof it, and everything looked fine. Why?

• Your color scans printed in color butA'• didn't separate because most page-lay-out programs (including PageMaker,Quark XPress and the standard release ofVentura Publisher) cannot do their ownseparations of RGB color TIFFs. Thisexplains why everything but the photos sep-arated, and why the photos looked fine on-

PageMaker 4.2 for the Mac nowincludes PrePrint, a separation utility.Quark users can use an add-on calledSpectreSeps, or Adobe Photoshop to pro-duce the CMYK ( cyan/magenta/yellow/black) TIFFs or DCS (desktop color

is a 33 MHz 386 faster than a 25 MHz 4860

.MHz (megahertz) means "millions of• cycles per second," and refers to the

speed of the dock in the central processingunit (CPU).

The faster the dock, the more computa-tional instructions the CPU can process persecond. However, a 486 has more functions(i.e., a math co-processor, etc.) built intothe chip, and as such, can perform compu-tational instructions more efficiently. So, a25 MHz 486 will almost always outperform aSSMHz S86. See Clock Doubling in this issue

.What does it mean when a mlcroprocss-• sor is said to be 33 MHz or 25 MHz'f Why

ers.

made. There are several different color

separation) EPS files capable of being sepa-rated from within that program.

To further complicate the issue,because a color printer outputs a compositeimage (i.e., not separated), it prints the col-ors correctly (well, probably not, but that' sanother storyl)

The best way to accurately proof colorseparations is to have have a color key

proofing technologies, including SM'sMatchprint and Du Pont's Cromalin. Weuse one called Cromacheck; there are oth-

Making a Cromacheck involves printingeach separation layer on clear acetate inthe actual ink color it is supposed to be,then sandwiching the four layers together.When you place this color proof on a sam-ple of the paper stock you will be printingon, you get a reasonably dose approxima-tion of how the Gnal printing will look

• What ls I/O'l• What ls a multi l/0 card'f

.I/O (pronounced "eye") stands forA'«input/output. A keyboard or mouse isan input device; a printer or screen is anoutput device. A "multi I/O card" usuallymeans a PC circuit board with parallel, seri-al and joystick port(s) on it. Parallel is acommon method of connecting a printer toa PC (the Mac uses serial ports for connect-ing printers); a multi I/O card's serial portcan be used to connect a modem, mouse,

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issue. I first selected all of the letter outlines

which was then filled with white. Parallel to

invoke FreeHand s Blend... function, I real-

BY GRAEINE BEN N ETThis issue's cover was created using a

S.l. The face was inspired by a pic-ture from an old horror movie poster, thecomputer was based on an illustration I cre-ated for a previous issue.

The logo got a unique treatment this

of the logo (by clicking each one whiledpressing the the Shift key), and then usedFreeHand'sJoin Paths command to createa composite path. When I first did this, Inoticed that the area where the composited"h" and the "e" overlapped created a holein the "e." To solve this, I used FreeHand'sKnife tool to cut and rejoin the letters sothat no areas overlapped. (It may interestlongtime readers to examine .the word'The" on the May 1991 cover to see what itlooks like when such an obscure problemoccurs.)

Overlapping composite paths are oftendesirable. In this case, joining all of thelogo elements together as a composite pathallows the "holes" in the letters to be trans.parent, so that it is unnecessary to fill eachone with the background color. An addi-tional benefit — and the main reason for myefforts — is that once a composite path hasbeen defined, an object or pattern may bepasted into it using FreeHand's Paste Inside

To create the diagonal crossfade(light/dark/light), I drew a right angle justoutside the upper-left corner of th» logoand made a "dosed path. An easy way todo this is to press Command-I and click thechecbbox labelled "Closed" in the Path dia-log that appears. This produced a triangle

the diagonal side of the triangle, I drew afour-sided parallelogram which was filledwith a dark blue. (Colors were easfiy creat-ed and selected via the on~creen Colorspalette.) Then, again using the Shift key toselect both objects, I clicked on a controlpoint for each object. Just as I was about to

ized that blending a threaded object witha founded one was not going to give methe smooth fade from white to blue Iintended. I clicked on the triangle and used

point. After this was done, it blendedsmoothly — FreeHand's automatic blendcalculation function suggests the optimumamount of steps to produce a smoothblend. Then, using the Clone Function(Command- ee), I duplicated the now-grouped white-teklue object, rotated it 180degrees using the Rotate tool and posi-tioned it in the lower-right corner of thelogo. With minor size adjustments, the twoopposing triangles fit together to form awhite/blue/white square. I grouped it andcut it to the Clipboard. I then selected oneof the outlines of the logo and usedFreeHand's Paste Inside command to fillthe letters with the blended colors of theobject on the Clipboard.

The face and computer were mostly crc.ated using gradient fills and blends. I leftareas unfilled until all of the important sec-tions had been drawn. I defined about 50colors — mostly minute variations in flesh-tone, pink and beige.

The picture grew to be a 424K file — bigfor a FreeHand file, but a far cry fromscanned photos, which could be 20megabytes or more for the same size image.

bureau, WYSIWYG Graphics, which maintains a BBS for this purpose. After printinga color proof and making som» minochanges, a revised version was output ac olor separations at 1270 dpi onLinotronic MO imagesetter. 8

the Pen tool to make a fourth control

I modemed the file to our service

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THE COMPUTER PAPER JULY '92 83• •

Ct>ROIS FORHP Offers New Color Norkstations Priced Under $'I0,000PALO ALTO, CALIFORNIA, MAY 1S {NB)— Hewlett-Packard {HP) is introducing twonew color workstations, priced under$10,000 and geared directly at competingsystems from Sun Mcrosystems and IBM.

The new models„ the Model 705 and710, are additions to the Apollo 9000 Series700 family of PA-RISC {reduced instruc-tion-set computer) workstations. HP isgoing direcdy after both Sun and IBM withprice/performance comparisons andupgrudamity.

HP says the Model 705 is entry-levelpriced at less than $1„000 less Sun' sSparcstation IPX. However, the couipauymaintains that a typical con6guration witha 420 megabyte {MB) hard disk and 16 MBof RAM offers 70 percent greater graphicsperformance and nearly 40 percent moreperformance for the price than the Sun

HMK eHP added that the same con6guration

compared to the IBM RS/6000 offers S0percent greater performance, 400 percentgreater graphics performance, and ispriced at $500 less.

The Model 705 can be board upgradedto the Model 710, something Sun and IBMcannot do with their comparable worksta-tion systems, HP maintains,

Competition in the workstation marketis heating up, as Sun recently announcedprice reductions on its workstations.According to market research companyDataquest, Sun has three of the top 6ve sell-ing workstations, but both IBM and HPhold a ranking in the top 6ve. HP's 9000Model 425 is its member of the top 6ve sell-ing workstations, Dataquest said.

Contact: Hewhstt-Packard {Canada) Ltd., 804-270-2277.

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CUPERTINO, CALIFORNIA, JUN 11{NB) — Software developers can new get atool to help them with crossplatform devel-opment of mail and messaging software.Version 1.0 of the Vendor-IndependentMessaging {VM) Interface sped6cation isavailable, according to Apple, Borland,Microsoft, and NovelL

The companies say the purpose of thespedfication is to eliminate the need forsoftware developers to write a different soft-

puter system and messaging platform the

Each company is now offering the speci-fication at no charge to anyone whorequests it. Each of the compames is pro-viding technical support for its developersimplementing the VM speci6cation, however developers will need to get the specifi-cation document itself to get the instruc-tions for support, the companies said.

VINI-Cross-platform INail, Messaging Standard AvailableThe compames said they hope to pro-

mote a proliferation of conunercial and in-house applications that incorporate inter-personal and interprogram communica-tions for computer users.

Apple, Borland, Lotus, Novell, and IBMhave all announced their intenuons to sup-port the VM Interface standard in futureproducts.

Speci6cally, Apple says it will supportVM into System 7, and Borland says VMsupport wul go into its Object Exchange{OBEX) technology. Lotus plans to placesupport VIM into future cc:Mail and LotusNotes versions, and Novell says VM sup-port will be incorporated into NetwareGlobal Messaging and Netwate MHS. IBM,meanwhile, says it will support VM in itsOf6ce product strategy.

Contact: Apple Canada, 418-513-5787;Borland, 418-229-8000; Lotus Canada, 418-979-8000; Novell Canada Ltd., 804-884-0344.

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~e bec, SD Micro, a leading supplier ofIBM''C compatibles in Canada, accordinga recent Evans Data Research report, hasopened an office and warehouse inMontreal. According to company oKcers,their new 4100 square foot facility enablesSD Micro to feature under 24-hour deliverythroughout Quibec and otyer better serviceto their dealers in the Atlantic provinceL

The new office is located at 570Schemin St. Frangois Clos: to the Dotval air-port and in the midst of St. Laurent's hightechnology sector.

Chuck Yeung, SD M i c r o's V icePresident of Marketing, sees the St. Laurento6ice as a key in the companies expansionplans. "Vfe have been active in the ~ebecmarketplace for several years through asso-ciated companies. By opening a Montrealof6ce, we hope to raise the pro6le of SDMicro in the &ancophone areas of CanadaThe French Canadian market represents avery signi6cant segment that we would like

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84 THE COMPUTER PAPER jULY '92

: Frein'. : .

Refine',:,::::::.:3 6 o" a scale of:::::::':::::,",::

::::,:::: 'Apple Canscfa, inc. : " : : . : .

tion. Many users preferred to stay with

Mac. There are iome programs which,:;;::: : ,

and applicadoni which require an FPU.or'.;:,::;.:

Using the 140 is really veiy much.:hke.,:,:.

fufl sifc; the 40MB hard diskdrfvc is adc : , : : : , .

140 d t. : - ,: : ,' . .,

a e. urprising y, e ocs not: support the connection of extern momtors,nor does its S t . s ' y

: , : :: , :: :.: : : :: ,' ,

vreiohf:::::::,

' : . : . " : .

: ,: ,: : ,; .,

. ,Appleissettoreapfhebenefihcif.:::::,:::::::.::marks. One such title is DialogKeys (a:,:,giving user's what the'y'want from:.".

having a concrete block on your'.:,",,:,,'.ifiord the PowerBook u'scr (and in many,:

only i

sol :;::::. cases "normal" Mac users), : . : : : , ' : , :: : :: : .

',worth it considering the cost of memory, ::: the company's annual

: : : : : .,: : : .: : :: : ,: : : : :' : :: : : : : :: : : ; : :

AUSTIN, TEXAS, JUN 11 (NB) — Dell 2.0 slot, an industry standard expansion

four pounds. Another nice feature is the use of theWeighing 5.6 pounds induding the bat- "Fn" key and the cursor keys to emulate a

tery, the slim unit is powered by an Intel mouse. Users could use programs that

hertz (MHz). Called the 52QSLi, the unit tions, without having a mouse attached.has a footprint of 7.75 by 11 inches, just This is especially convenient if you use your

R EVIEWED FOR 'NEW S B Y TES BY SEAN MC N AM ARA .,

.:,::,:;:::::::::::::,:::::;::: tionery. Only 1,25 inches high, it would fit The external disk drive connects

: " : ..:::,"::.::. ':,:,'.::.". CompuScrvc and otheronce sources - fatter models might not go in. weighs 12 ounces, and measures 4.2 by 5.8

74958irchmount Road, ::;:,::::::::::::::::::,:,::::,,:,::: Ed.) One of the hardest things to get usedDell said the unit will ship with two by 4.7 inches. The 520SLi is powered by a

Markham ON L3R 582:.';.,:;::;::!::::::::::;:.:.:.:::.: to with a trackbafl fs accessing the menu,'- megabytes (MB) of RAM, a 5.5¹nch high Nickel Metal Hydride battery which Dell

«nd tearwff menus can help a lot. ::::,::::::::,::,:::,,:.:,.:.:.:: density external Soppy drive, and a 60MB says will power the unit for about three

A'n alternative to thii is a unTity which internal hard disk. RAM can be expanded hours without the use of its power manage-

feiowest fo 4 highest-:::',-:::,': ': "'.""::: .;:::,:,-:::,:,:,:::,':operate like this in Microsoft Windows). ,:,: price for the 520SLi is $2,149. The 80MB available, as is an optional dual battc:ry

, Summery;,::The pcwetBcefts represent th'i;,:::::::::;:,:::::::.:,::,:Options:are then.selected by just..dichng:::drive system adds $200, while the 120MB charger. The system comes with a slipcase

first offennffs from Apple which:i!i:;:i':;':::::::;:,:;:on them (almost like a temporary station-:::,:.drive adds $500 to the base price. MS-DOS that has a pocket for the external drive and

features ef the Mac Porlabie, but:::::::::::::::.'::::::::.:..::: The thIrd fs a ut +ty which allows kcy-:::.':, eral engineering accomplishments and y o u want to use a conventional mouse:::::;:,:::::,::::, board navigation of dialog buttons and ','.,':: design innovations. The company said the rather than the Fn key-arrow combinafion

::.:, commercial. utility included with CE ':::'; LCD (liquid crystal display), and using an The 52QSLi uses a Sash ROM (readily.'. Software's:©ucKeys.) There are share-,:',:::; external Soppy drive helped cut both memory) which allows the system's BIOS

. ware'..versions of tbis type of utility avail-::: weight and size. The video display is 640 by (basic input/output system) to be upgrad-

herc was a time when portable': :::.::. abl . oo' All are well worth the registra.::,;:::,480 resolution and supports up to 64 gray ed from Dell's 24-hour bulletin board or

Mac computing. ~cant',eithef,:,,'',.:":,' cion:;for the increased: ease of use they::::::scales. Because the LCD display requires from a Soppy diskette.

and reliable machine which would let.:::::::: stole 'at » ut four ~cs d e sped of a QOtug pmp4gg)gag WON'k GleOupS; p.'"'"„:„',"...„.'„,, „".™ - ; , ~ . 16~ ~ 050 ) . 1 • • h ~. C o m m u nications

p ' '" B'" 'k'~ ' ""'"'W'ith" @+"".,".'„,'.: .slows perfonnance. With more RAM, the Development is a spreadsheet company - Lotus' product strategy, Manzi said, and i

saving feaiu'i es as, the ";'l '''' ~ . ,~ ' set uP'a'~ d is k; which not only ': various versions of the 1-2-5 sPreadsheet g o es beyond Notes and cc:Mail, the elec

portable the powerBooks have a good::::: spc'eds perf rman e' but also cuts batterysoftware remain its tron ic-mail pr o due

, portable, and the powerBooks came::,:: " ':".'::: Although App e dafms thc system has::meeting, Chairman Q O m mun/+Cat)On tions features in othe

a cro%as agcnc~yweli-thought~mI 0 - b n de sig ed tog' ethem~ um po m -and Chief Execufive

of laptop computers. This review wiU con-::::: ''.:::."b: b tW ~ fr o m th » ke "cadnuumJhn Manzi noted that hand COOpglClt~O n Wind ows application

The PowerBoo? 140 is as compatiblei::.::.:::.:::It:::::::w s:wi h".:-:: h:: Mac::;;p«table ::: DOS spreadshcetmar- g mOn QgOfkgfg anzr potnte oui

~d normal Mac sof~ e a s any 0th~. I corpom~g the useaa "sleep" feamre ket rose m d e fo~

won't work (notably, some MIDI sofitwme::.:.:.'".::.:arc user~djustablc (and, can be tumed off:Lotus is not thinking

having a full-blown:Mai.' the keyboard ii": ':' :::-'.:Putting the computer' to'ilcep:jiianuaf-':.-::: meeting, Manzi con-

modem and prmtcg ports and rcse /mtcr. , :

::.',.' the::.computer is .maintained. When it is . .': munications and of

rupt switches as well as. sound 'mput.: 'and:.: .:.:,:.:, awakened, the system h. just as it was left.::::software to helP Peo-

output soclrets. A mouse c«n-:be cormecs'.':,.:.'::. Orie'minor hitch:comes when Plugging.

ed there is also an external hard.disk,;';. the''power pack into AC power. The pack::::The fatter is thc function of Notes, an ambi- impact as 1-2-5 has had. "I' ve said that tl

d '~ ~coz e I t ~ g m~ ~ ~ c a~ ,,: :,::.', is at a size where it cannot sit in a double::::::tious work-group software package that is going to be I-24 for networks," he sai

" socket with another power cord plugged:,;,::::. Lotus — along with at least some outside "It will change organizations as much as 1

.:::.: .the: socket switch hampers the pack sitdng,:,::::::: ly big product. However, Tarter said, that does n:::::,': Man z i contrasted the approach taken in mean Notes sales wfil boom in the next 5

p ~ e ~ g ::::,:: ~tuel memory chews up battery life and (N B) — There is no denying that LotusCommunications is the underpinning o

start. But there's a lot more to these Macs .::...:..' use. The investment in memory is wellbiggest seller, and at

Apple has learned its mistakes from the.:.',.:,:.'..:....

tr the P ~e Book 140„.."::::.'::::::::::;::::::::::::::"','::::::battery, battery hfc is not as impressive asLotus' share of the

p rt th ctf f te at ' '~r's",'."::: fn'::iicxt to ip 'ind 'on some single sockets:: ':.

ort gr 'es; it. is a ~ m tc o y . :::'.:::,:::,.in:thc iocket neatly Some ways around this:;:.t'' "'doesg": however) .1nclll e':".. .0: ol'. :.::.:.,".;',are' .:to use.a short extcmsion lead; to use a,:

Notes with what hc called thc; traditional months. "We re probably talking 10 years

fn ROM'

:. .

'. +wicket'pawcrboard'arid:lose.a socket;:.or..:"::;,:: data processing view, which is that more g e t to where 1-2-5 is now, he said (1-2-5

f th ' 'I d d 'th .::.:,, use the cxtcrnil charger;:.,:,:.;:::,:,:.:::,:;:,:::,:;,:,:::::::,:,: ',,: :.'-',::::.'::,.:. and more information is the answer to itself about 10 years old). Tarter said Noi

ckbaii th P B k , th ha n ;, . . ,. .

. '

''

:

" '' every problem. Manzi contended that corn- may even be a bit ahead of irs time.

powcrBook easier. Thc Srstis one wlch': :::: juit about am:Mac sofiwarc. With,Systcr» 7::::,:::,::::::,::::: the 6.~un' powerBook 140 being a nice:: MANUAL'. 4. Apple is renowned for,aflcrws the user to "tearwff". the menus and:::::;:::,;:;: taking up 1MB of RAM at its leanest, and .,':::."::,:'.'. middl~otmd machine), and with Apple::::: manuals, and the powerBook is a grc

. add this feature to the Mac, including the:,:.::, Dell told Newsbytes that its engineers The system also has an external VGAwere able to reduce the weight through sev- connecfion as well as a mouse connecfion if

::.: 520SLiusesanewhigh~ontrastnonwdgeht tocontroithecursor.

: ~~ ~ c y P~ r and thc ~leep settmgs::::: quar«« f 1991 But nOt mO~+ ~+~ of appltcanons pacl

::,::: sf dcsrr ). As thc battery level reachei:;:::.only about spread- e

~

~ e • with electronic-ma

: :: . ~ .. een shghtly.. ':::.':..":::::::::::;::.:',:::::::::::::::,.-::::::,. :,, : : : :, : ; :, : : :, : :. :: : . : "

' : .:::: the L o t u s annual tor and publisher c

".Iyat this tfmeuntflACpower can be con-::,:,::: c entrated o n the peg)) n g y d ycI Massachusetts-basc

e •

+:;:.:.'-.-',;::::,:: slightly smaller than a piece of office sta- notebook on an airplane.

",::::, Ple work together.

: observers — sees as the company's next real- 5 has changed them.

•

• •

The 520$Li also incorporates a PCMCIA or ¹f6-7644200, fax 4f 6-76¹-4209.

':,:::': less Power, Deil said it was able to use:;.;.: l ighter, smaller batteries Contact: Dell Computer Corp., 1-800-387-5752

into some of the slim briefcases that other, through the parallel/diskette drive port,

• e

e e

other accessories,

h , l

Most of the time,' I tcidcd to usetrack " on the PowcrBook,:::rather than,.'... . , '

'

.

'

carry 'iround a mouse.' juthbugh use' othc trackbali takes a bit of getting used'to, hg

- • — :

'

. ' ,

, it does become':,as::easy to uie ai the: ..:;:::: PERFORMANCE:::2.5. While ' 'the

mouse, and I fouiid no trouble svntchtng '':;:.::: Povrc'rlook.140 rtms at 16MHz,.its "rc«1 '': : '

' 'Users may constde' three types of utf5':::::::. of Apple's..16MHz dciktop models such as:,:.',:,::.':.

Tity..is TOMAINIT;::,:,:::::days, 4MB should be considered the mini-:.:'mum entrylevel,' cspea«Ily vnth the price ':::.: ..

' .

just eh' on the. options in"a litwindow;" (One inch utiII by MindVision.Software. This sh«rem«re .

' : : :.',:.:::: delivers, most users will' be satfsficd with;i'::::::::::::numerous screen ihots and 1

suppoxt a grayscaledisplay or the connec-:,:::.::::::,;::outs of the powcrBook, 8

e

1991, to communica

'

: ' : .' .' : .


Zenith Announces 40 New PCs And MonitorsPARIS, FRANCE,JUN 10 (NB) — After win-ing and dining its dealers and major dientsat the new Euro Disney complex, ZenithData Systems flew into Paris this week tolaunch no less than 40 new machines. Thecompany says the machines form the basisof a revitalized range of products, majoringon the portable PC front, that will confixxnZenith's position in the European market-phce.

"This is the biggest product launch inthe 1$year histoxy of Zenith Data Systems,"said Enxico Pesatori, the company's presi-

The products will feature built4n net-working capabilities and upgradable micro-processors and hard drives.

Zenith Data Systems was the computerdivision of Zenith Electronics until 1989,when it was purchased by France's GroupBull. Zenith Electronics is a compefitor inthe emerging highAefinition competitionpresently being tested.

According to Pesatori, the launch of thenew machines signab a split for the compa-ny, which is dividing its activities into twospecific market sectors — the professionalhighend user and the mainstream desktop

New For PC: Lotus SmartPak For Windows 1-2-3you can then use SmartFill to fill in thenext ll cells of the row automatically withthe names of the other ll months.

A CrossTabs feature is used to create asummary table from database infoxxnation.SmartFormat lets users cycle through asmany as 10 predefined formats for dressingup a table of data with borders, fonts, andthe like. SmartPak also provides SmartIconsfor summing three~ ens ional ranges,zooming in and out to display more or lessdata on the screen, centering text across arange of columns, and other functions.

The software also adds applicationdevelopment tools to help 1-2-S users createcustom applications.

Lotus plans to slipstream" SmartPakinto new packages of 1-2-S for WindowsRelease 1.1, meaning it will be shipped withall new copies sold at no extra charge.Users who already have Release 1.1 can getSmartPak from Lotus at no charge.

Contact: Lehxs Canada, 4t 6-979-8000.

and portable PC user.Among the new products, Zenith

unveiled 19 "Z station" desktop PCs, fivemonitors, eight deskside/tower systems,eight portables. The portables include four"Zsxote" notebooks and four portables withnetworhng fadlities.

The Z station systems feature a modularintel+axed architecture starting from a 25megahertz (MHz) 80586SX microprocessorand rising te the Intel double-speed80486DX2 technology. A key feature of all19 Z station machines, which range from$1,899 to $5,599, is the indusion of a pro-

Lotus Licenses Windows Database Technology

S.O.

dent and chief executive officer.

CAMBRIDGE, MASSACHUSEITS,JUN 10(NB) — Microsoft has been scoring cempeti-tive points over Lotus with some of the fea-tures of its new Excel S.O spreadsheet soft-ware for Windows, and Lotus doesn't planto sit stfil for much more. The maker of 1-2-S has struck back with a companion prod-uct to its own Windows spreadsheet thatadds many of the features found in Excel

Speaking to reporters and analysts inBoston recently,Jeffrey Beir, viceyresidentof Lotus' spreadsheet division, admitted:"the cempetition (he didn't specificallymention Microsoft) had been "makmg hay"out of some features Excel has and 1-2-Shasn' t. He called SmartPak for Wmdows "aquick, aggressive response."

Among the features of SmartPak isSmartFI, which fills in a spreadsheet rangewith commonly used data series such asmonths, days, numbers, and letters. Forinstance, if you enter "January" in a cell,

California Lotus intends to use the AceFile

A statement f'rom Lotus described the

CAMBRIDGE, MASSACHUSETTS, JUN 4(NB) — Lotus Development has licensedAceFile fer Windows, a flat-file databaseproduct from Ace Software of San Jose,

technology in future products.

AceFile technology as a "technical founda-tion for certain of our future entry-levelproducts.

The license is nonexclusive with world-wide distribution rights. Suneel Kelkar,vice~esident of marketing at Ace Software,said his company will continue to sellAceFile and does not expect any conflictwith Lotus' plans. Lotus plans to incorpo-rate the technology into other products,not sell the current AceFile package, hesaid. No other terms of the pact were dis-

AceFfie can read files created by dBASE,the widely used PC database program, as

xietary Windows accelerator board, whichoosts graphics imaging under Microsoft

Windows by as much as 500 percent, thecompany claims.

To make way for the new machines inthe retail channel, Zenith has cut pricingon most of its existing machines. The newmachines should be available by the timeyou read this.

Contact: Zenith Data Systems, 604483-6687.

well as files created by other applicationspackages including Lotus' 1-2-S spreadsheetpackage. However, AceFile is a simple filemanagement package, not a programmabledatabase management system meant forapplication development as dBASE is, aspokeswoman for the company said.

includes Microsoft's purchase of FoxSoftware and Computer Assodates' buyoutof Nantucket Corp., both of which makedatabase packages that are compatible withand direct competitors to dBASE. However,the move could play a role in Lotus' plansto enter the Windows database market, anarea that is expected to boom in the com-lxlg yeal'.

Contact: S & S Public Relations for Ace, 706-29t-t616; Lotus Canada, 416-9794000.

The announcement thus should not beseen as another in the direct line that

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Norton Backup 2.0 For Windows Offers Tape BackupCUPERTINO, CALIFORNIA, JUN 9(NB) — Tape backup software for Windowsis being offered in the new version ofNorton Backup for Windows.

Symantec maintains that the NortonBackup version 2.0 for Windows supportsindustry standard quarter-inch ( QIC40/80) tape devices such as those made byAlloy, Core International, Tallgrass,Archive, Irwin SX, Tecmar, ColoradoMemory, Mountain, and Wan gtek.Automated capabiTity for backups is indud-ed in the product, along with time andspace estimates, Symantec said.

While most tape backups come withsoftware, some of the software conflicts withMicrosoft Windows. Colorado is such amanufacturer. While the company says it isworking on software that will work withWmdows, Colorado users are instructed toboot Rom a Soppy disk in order to run thetape software under DOS.

However, Rod Turner, executive vicepresident of Symantec'6 Peter NortonGroup, said in a prepared statement thatbackups can be made transparently andautomatically under Windows with the newversion of Norton Backup.

Backups can be performed to otherdevices as well, including hard disks, net-work drives, and Soppy disks. Also, in caseof an emergency, a restore can be donewithout re installation o f W i n dows,Symantec said. Password protection to pre-vent overwriting and unauthorized use ofbackups is also provided.

Network backup problems, includingdealing with retrying when Slee for backtspare open on the localwetwork disk drives,are also built-in to version 2.0, Symantecsaid. The product creates reports which liststhe backedwp Sles and identiSes any prob-lems during the backup, restore, or com-pare, the company added.

Recently, the Norton Backup wasincluded as part of the Norton Desktop farWindows 2.0 product. Ana Shannon of pub-lic relations for Symantec said the 2.0 ver-sion of Desktop for Windows indudes acoupon for the tape backup support, sousers could get it when it became available.In addition, the tape backup support isbeing included in all copies of NortonDesktop for Windows that are currentlyshipping, Shannon added.

The Norton Backup 2.0 For Windowsretails for $149. However, Symantec saidprevious users can upgrade for $50.29including GST, shipping and handling.

Centaent Syrnantec, 604-7$7%214 or SNM1-7234; upgrades 600~2266.

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88 THE COMPUTER PAPER jULV '92

Zenith Data Systems To Break Even, May Leave ACE

Chairman Francis Lorentz said Zenith Datae e • I •

PARIS, FRANCE,JUN 10 (NB) — Speakingto reporters after a news conferenceannouncing a new line of Zenith DataSystems high-end c omputers, Bul l

Systems (ZDS) should break even this year.ZDS reported a loss on sales volume of $1Mlion last year.

Lorentz and ZDS President EnricoPesatori also said the company might quitthe Advanced Computing Environment(ACE), an industry group set up to developnew computing standards. ACE foundersDigital Equipment and Compaq Computerhave already left the consortium. Bull' sannouncement could be the obituary forACE, which was attempting to develop stan-dards for RISGbased computing.

Pesatori also announced that IBM willsoon announce products made in conjunc-tion with ZDS. "You will see products ofZDS announced by IBM in the nearfuture," he told reporters.

Pesatori said he could not discuss whatthe new products were yet, but that they arebased on Zenith technology and made byZenith. A previously announced dealbetween IBM and ZDS calls for more than150,000 personal computers to go to IBMfrom Zenith. However, that volume will notbe reached this year, since the deal was for-mally approved last week

Contact: Zenith Data Systema, 804-8884887.

~ but t ime Is money.

ou're almost there... you' ve beenthrough the manual twice. There'eno such thing as e dumb question.

The Vancouver Business Computer ShowIe eg about finding eolutlone io yourcomputer headaches.Some of the Industry'e largest endmost powerful producers wig be onhand offering expert advice end de.monetretlng the latest programsend equipment.

Thunder 8 Lightning — VIA, Sound On Single Card

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Media Vision said.

FREMONT, CALIFORNIA, JUN 5 (NB)-"Thunder and Lightning" is what MediaVision is calling its newest hardware cardthat incorporates highguality video graph-ics array (VGA) support with sound.

The Thunder and Lightning card iscapable of 24bit VGA, and ofFers 16.8 mil-lion colors in 640 x 480 pixel resolution,65,586 colors in 800 x 600 pixel resolution,

tion. It also supports ergonomic VideoElectronics Standards Association (VESA)-compliant refresh rates up to 72 hertz (Hz),

Media Vision says the sound capabilityof the Thunder and Lighming is compati-ble with Sound Blaster and Adlib. It is capa-ble of 11-voice FM~thesis and Sbit digitalaudio recording and playback. While 8-bit

or 256 colors with 1024 x F68 pixel resolu-

ufacturerL

Labs filed suit in federal district court in

sound will meet the multimedia personalcomputer (MPC) standard developed bythe MPC Council, newer sound cards, suchas the Creative Labs Sound Blaster Pro andthe Adlib Gold 1000 or 2000, are offeringhigher quality 16bit sound.

However, Media Vision says its strategyis to offer lowest multimediacomputinghardware. Media Vision's president andchief executive officer, Paul Jain, said in aprepared statement: 'The introduction ofWindows S.l has now raised the ante forbase-level computing for the mainstreamuser, all computing from now on is 'multi-media computing.'

Media Vision added that the Thunderfiunily of sound chips, which are part of theThunder and Lightning card, are also avail-able separately to original equipment man-

The new card is expected to be availablein late June via standard retail channels andis priced at U8$349, however company rep-resentatives speculate the card will be dis-counted by retailers.

Media Vision recently came under firefrom its competitor Creative Labs ofMilpitas, California. On May 29 Creative

San Francisco charging Media Visionmfringed upon Creative Lab's copyrights insoftware relating to its Sound Blaster line ofaudio products.

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SANTA CLA1V4 CALIFORNIA, JUN 9(NB) — The new release of H arvardGraphics for Windows, version 1.01, hasmultimedia capability for the addition ofsound, musical instrument digital interface(MIDI), and animation to presentations,Software Publishing said.

The company says it has added a trans-parent multimedia player called "HGWPlay" that works in conjunction with theproduct's "Launch Application" feature. Auser associates a multimedia clip with a"button" by typing in the name of the file.Upon a press of the button with the mousethe new version of Harvard Graphics forWindows will play the file.

Support for import and export ofWordPerfect graphics fi les ( .WPG),Macintosh graphics files (PICT andPICT2), and import of Lotus (.WKS)spreadsheet files is included in the file fil-ters in the new version, the companyadded.

A runtime option, called Screenshow,allows Harvard Graphics presentations to

be played on Windows-based computerswithout Harvard Graphics installed.However, users don't need to upgrade tothe multimedia version 1.01, but can simplysend $15 for shipping and handling toSoftware Publishing to obtain the runtimeScreenshow Projector, the company added.However, the $595 priced multimedia ver-sion 1.01 costs registered version 1.0 usersthe same $15 for shipping and handling,and includes the Screenshow Projector,Software Publishing said.

The new version requires an IBM orcompatible personal computer 286-basedsystem or higher, with a minimum of 10megabytes (MB) of hard disk space, two MBof random access memory (RAM), extend-ed graphics array (EGA) or higher displayadapter, and a mouse. However, SoftwarePublishing recommends a 386 or 5&6SX sys-tem, 18 MB of hard disk space, 4 MB ofRAM, and a video graphics array (VGA) orSuper VGA display.

Contact: Software Pubgehing, tel 408-988-e s • s l 7518.

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MOUNTAIN VIEW, CALIFORNIA, JUN 9(NB) — Pacific Micro maintains that its Mac-in-DOS 2.0 software is now compatible withMicrosoft's new Windows S.l graphical user

According to Pacific Micro PresidentWun Chiou, Mac-in-DOS, released first inMay 1991, allows DOS computers to trans-fer files to and Rom Madntosh computersby means of a 1.44 megabyte floppy disk.The software also allows PC users to formatMadntosh disks.

Chiou told Newsbytes that both text and.binary files can be read using the WindowsS.l version. The binary files can alsoinclude, graphics, he said.

The company claims that the Windowsversion of its software "takes advantage ofthe ease of use of the Windows environ-ment to offer improved speed of installa-tion, ease of use, and compatibility withother Windows applications."

The company also offers a standardDOS version of Mac4n-DOS (version 1.2),as well as Common-Link, a Mac/DOS toUnix file transfer utility. The company

DOS transfer files through the floppy diskdrive, and that all products require just hostsoftware and a "small" amount of disk spaceon the host system

According to Chiou, the 2.0 version dif-fers from the 1.2 DOS version in that it runs"inside Windows." Chiou said that the listprice of the 1.2 version is 8199, while the2.0 version retails at 8249.

Contact: Pacific Micro, 41 5-946-6200.

maintains that Common-Link and Mac4n-

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Broderbund Expands Kid PixEducational 6ame LineNOVATO, CALIFORNIA, JUN 4 (NB)-Broderbund is expanding their line ofaward-winning children's drawing pro-grams known as Kid Pix. The company hasintroduced a Windows-based version of KidPix, as well as started a new series of Kid PixCompanion programs with the introduc-

The Windows version of Kid Pix incor-porates all of the features of the originalKid Pix that garnered it awards from someof the most distinguished educational bod-ies in the nation, including the 1991Parents' Choice Award. The latest award isthe High/Scope Award given out by theHigh/Scope E d ucational R e search

Kid Pix Companion is a follows mod-ule to Kid Pix. At this time, only theMacintosh version is being introducedalthough the company is planning on DOS

Kid Pix Companion adds more RubberStamps for the child's enjoyment as well asmore hidden pictures. It also adds such fea-t ures as DrawMe, ColorMe, an d aSlideShow. With DrawMe the programprompts the child of a wacky scene to drawby talking to himi ColorMe is a computer-ized version of a coloring book. TheSlideShow allows children to create com-plete stories right down to incorporating an

Kid Pix Companion is retailing for$59.95. No official word has been receivedon when the DOS and Windows versionswill come out. However, Newsbytes haslearned that August is the company's targetdate for the DOS version. Kid Pix forWindows retails for 859.95. Both productsare shipping now.

Contact: Brcderbund, 415-382-4639.

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MOUNTAIN VIEW, CALIFORNIA, JUN 4(NB) — Small computers, especially pencomputers, will continue to be the rage if anew survey predicting whopping growth inthe sub-laptop portable computers andperipherals market between now and 1988

doubling in size every year and is expectedto reach over $50 billion in revenues by1998, research firm Market Intelligencesaid, but coming changes may force adedine in some peripherals.

The market is currently at $5.5 billion,but is predicted to expand to $10 billion by1995, MI said. The predicted compoundannual growth rate of dose to 50 percent isexpected to push the market to the $50 bil-lion mark in 1998, the survey said.

In regional predict ions, the U.S. isexpected to get a smaller piece of the smallcomputer pie, with a dedine from 64 per-cent in 1991, to 52 percent in 1998. But MIsays even in declining market share thegrowth is expected to generate increasedU.S. sales, going from $2 billion in 1991 to$25 billion in 1998. Europe, however, willget a slightly bigger piece, going from 10 to18 percent in the same period, M saicL

Pen computers are expected to growthe fastest, to 85 percent of the compoundannual growth rate (CAGR) worldwide by

blackboards.

1998, though now they have the smallestbase, MI maintains. Notebook computersare also expected to show widespreadfuture growth.

The M survey says the selling point forthe small machines is expected to shiftfrom the current emphasis on size and' bat-tery life to the number of functions for mul-t iple tasks and ease-of-use. Expectedenhancemc;nts include paging, remotewireless networking, as well as modem andfax capability.

The forms the computer comes in areexpected to change as well, ranging frompocket~ized consumer inodels to dassroom

Decreases in certain peripherals areexpected as well. The incorporation ofpointing devices, such as pens, are expect-ed to drive down the current demand forportable pointers, which has been growingat tri I+digit rates, MI said.

slowing demand as memory cards catch upand overtake the mass storage demand andas data compression products that doubledisk capacity become more prevalent, MI

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Gall Howardfs Smart Wck® Software For Your IBM/Comp. ComputerAdvantage Plus meets its claims. For the serious lottery enthusiast, it's the one to buy!" Coast Compute magazine.

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QhAltr LUCK® COMPUTER WHEEl Easy to use scientlc systems that reduce the odds. Has I252 Lotto systems,each with a specific win guarantee. Guaranteed flawless. Find one system that fails its win guarantee and youget DOUBLE your money back!• These systems cost as little as Nvo dollars to play, or you can wheel up to 40 of the 49 numbers In your game Shows the minimumand mazimumnumber of multiple prizes that can be won with each system TIMES IN THE WHEEL handicapping feature tells youhow many times each number position is in the wheel so you can place your strongest numbers where they appear most often• Optimizing feature makes best possible sums of your chosen numbers • Saves up to 500 wheels for win checking• US $39.50+ US $3.00S/H

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marie cloarec, canada Lotto 6i49"After reading Gail Howard's book, I have won 19 prizesio date. In may first week of play I won seven prizes.In the gnd, 3rd, and 4th weeks, I won one prize eachdraw, in my 6th week of play, I won the first prize jack-pot of Sgia,g34.80 plus eight other prizes."

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ATTN: HP IASER JET USERS: Demo/Obsolete: DeskJel FontCaitridges gtL Assorted LaserJet Mammy beside $40. IIO/IIIDEnvelope Feedws $75. Assorted Leger Trays $10. Fancy FcnlCariridges iReg $280) $99. IJ Phger Carhidges IAsg $460) $175Prht Sliwhg: Padgc Gannect $25IL Cal: Marte NWD 270-7261.ATIN: COMPUTER HOBBYISTS: One casefot af misc. campulerparle (EGA boards, drive amkolw, Ihhlves hcL 676 ESDI, misc.parle, modwns, mem bmuds, Bhwnet for Toshba Iaphp) Over505ams vahe h gttgL WE be soM IN LOT ONLY, CALL FORFAX UST. $3000 or BEST OFFEIL Call: Marth NWD2707261.LOWGOST NEIWOAK/SERVER/PAATSI One caseht of 3COMPraduch: Oy 34 Seniors, also server chassis, plus 50 misc.3COM pats/Bema, Orig. over $50K, WILL BE SOLD IN LOTONLY $6000 OR BEST OFFER, CALL FOA ITEM UST. Cell:Msrlh NWO270 7261.

HP 95LXPalmtpp PCwithLPtLLS®1-2-3®

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ATIN: MACINTOSH USERSI Hewleg-Psckald Cahr Prhtem forsale: Psht Writer XL Rsg $80N. Demo mats $1591 Pint Writer.Reg $12IIL Dana unh $350. Used AppleTalk interiaces far HPLaser Jeh $50. Gall Marte, NWO, 270.7261.ATTN: CAO USERSI Demo/Obsolete: 7550/7570/7580 PenCamusels, Catches $15. Kurta and Hitachi Packs/Stylus $15 sackIcconex Mechanhal CAD software, $49 each. VMI CAD VMeoBoards: Reg $2389-$5795. Clewout $395 each, Call: Marfin NWD2707261.ATtN: DTP USERSI Used Cslaa Truescanis) OCA Basal $89.

8: Intel Vhual Edge GrapMcs Accelerata/25IL Grayscale hrH Laser Jet 5 {arighsl modil only). Reg $989. Cheroot $50/mLCall: Merfin, NWO,270 7261.

CLASgetED ADVERTIBBIG RATESare $7 per foe i35chsractws). Sendh yoa ad skmg will paymwrt ter the Aug. issue by July 9, 1992,

PHOTOGRAPHY AS AAT. Nshre prinhhr intsriar decoralng,advergshe and gifts. Many ssfisled cgentL FREE image use hrnrm-pmlt ageixrisa Neal Csivst 299.2387.EXPOATING SORWARE TO JAPAN? Japanese SE wil hip youtranslate your software hr the Japanese market-c, Usp, X,UN' TstsuyuMKawagishi. 404Aubrey Flam, Vwxxxwer, BGV5VET6.

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mihe HpuaLX Lotu and 1 I tare Lie rear teredDeeelupment <'orporalrun,

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EXPERT REMANUFACTURINGC O M P U T E RT R A I N I N GC E N T R E S

CX/EP CARTRIDGE

REGISTERED AS A PRIVATE TRAINING INSTITUTE UNDER THE AP P R E N TICESHIP ACT

I I / r r ' I I ' I ' I I ' ' ISX/EPS CARTRIDGE $69.95

FX/EPL CARTRIDGE $69.95.MP...

• • • • • • •• • •

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CARTRIDGESAVAILABLE FOR

IMMEDIATE PICKUP• LIMITED SUPPLY

LASER PRINTER CARTRIDGES:Canon, HP Laser, NEC, Apple, Brother,

QMS, Olivetti, Wang, and othee.

a cia

1875 Boundary Road

BENIIOORFER LTD

293-97973785 West loth Avenue, Vancouver, B.C. V6R 2G4

cggf4869X s®ri'es50 or 33 MHi System Sy@C)m-(oOI-tilde-MINDI

CgX4849X' Segje>33 or 40MHz System

AMI 486 BIOSIntel 486DX-33 or 50 CPU

BK Internal/256K External CacheBuilt-In Malh Co-Processor

120MB Voice Coll Hend Drive4MB RAM (exp. to 32MB)

1.2MB or 1.44MB Floppy Drive

2 Serial, 'I Parallel, 1 Games PortsClock/Calendar with Baltery Backup

Trident 8900C SVGA Card with IMB RAM14" SVGA Colour Monitor, .28mm 1024x768

14" DIAMOND Seites Mini-Tower Case200W CSA Approved Power Supply

I:1 IDE Controller

SPRCIIAUAMI 486 BIOS

Fujltsu SDN Tactile 101 Key Enhanced Keyboard

Intel 80486DX/2 Microprocessor8K Internal/xxxK External Cache4MB Random Access Memory

1.2MB or 1.44MB Floppy Disk Drive

2 Serial, 1 Parallel, 1 Game Port101 Key Enhanced Keyboard

105MB IDE Hard Disk Drive

Trident 8900C SVGA Card w/1024K RAM14' SVGA Monitor (.28 dot pitch, 1024x7681

DIAMOND Series 14" Ivlini Tower Case200W CSA Approved Power Supply2 Years Parts and Labour Warran

386DX-33 or 40 CPUAN 386 BIOS

64K External CacheSocket for Math Co-Processor105MB Voice Coll Hard Drive

4MB RAM (exp. to 32MB)1.2MB or lA4MB Floppy Drive

2 Serial, 1 Parallel, 1 Games ParisClock/Calendar with Baltery BackupFuiltsu 101 Key Enhanced Keyboard

Trklent BRIC SVGA Card with lMB RAM14 SVGA Coktur Monitor,'.28mm

14' DIAMOND Series Mini-Tower Case200W CSA Approved Power Supply

1:1 IDE Controller

2 Years Parts and Labour Warranty (Carry-In) 2 Years Paris and Labour Wananly (Carry-In)

33MHzSOMHz

'1,989"'2,659'

egg "W" sM®'1,529"'1,579"

33MHz40MHz

• • • •386SX or 486SX SystemsSocket for Math Co-Processor

105MB Voice Coil IDE Hard Drive4MB RAM (expandable to 8MB)

1.2MB or 1,44MB Floppy Drive

2 Serial, I Porallel, 1 Games PortsClock/Calendar with Battery BackupFujitsu 101 Key Enhanced Keyboard

Trident 8900C SVGA Card with 1024K RAM

'SX" CPUAMI BIOS

Epson LX810 9pln IBDcps.. . . .. . . . . . . . .Epson LQ570 24pln 192cps.. . . . . . . . . . . . .

Epson Actkrn Laser II Sppm 512K.. . . . . . . .Raven PR9102 9pn 240cps.

. . . . . . , . . . . .

Raven RP9105 9pin Colour Capoble,. . . . . . . .Raven PR2415 24pln 192cps.

. . . . . . . . . . . .Roven PR2418 24pln 240cps.

. . . . , , . . . . . .Raven PR2465 24pin 192cps 132col.. . .. . . , .Raven PR2465Q 24pin 240cps 132col.

. . . . . . .Raven PR2466 24pin 300cps 132col.. . . . . . . .Raven RP9105/RP2406 Colour Upgrade Kit.

. . . .

Raven LPSIO 5PPM 300dpi 512K. . . . . . . . . . .

Raven LP530 Spam 300dpi 1024K LaserJet III CompRaven LP1110 1 l porn 300dpi 512k... . . . . . .Raven LP1170ps llppm 3MdpI 2MB PS.

. . . , .Raven RP24)5 24 pin 192cps Coiour Capable .OIO OL820 Sppm 300dpl 5'12k.

. . . . , . . . . . .OKI OL840 8ppm 3Mdpi 2MB PSNEC Model 95 300dpl 2048K.

. . . . , , . . . . .

NEW Epson EPLBI Postscript 3(mdpi

269399950

. 199225

41947771965

'I 19815492399329

1589. 2249

18661999

1:1 IDE Controller

14' SVGA Colour Monitor, .28mmDIAMOND Series 14' Mini-Tower Case200W CSA Approved Power Supply

2 Years Parts ond LabourWarranty (Carly-In)

Fkenze Serial Mouse.. . . . , . . . . . . . . . .Gravls rioysrick.. . . . . . . . . . . . . . .

. . . .Log'itech Trackmcxr Serial/Bus.. . . . . . , . . . ,Logitech Radio Mouse (cordless)

Logitech MouseMan Serial/Bus.. . . . , . . . . .Summceketch 12xl2 (w/4buttan cuaor).

. . . . . .

F Ccriour Scanner (Demo I only'

. . . . 4 9115/125

' . '. '/9/89

219/429549Le ech Scanman Pius/256.. . . . . . .' .' .'

. .'

.

8 I

I

386SX-25 '1,399"486SX-20 '1,669"PROFESSIONAL NETWOIW SOLUTIONS!

e • '(all models .28mm dot pitch. 1024x768. unless14' V504 Mono VGA .31 540x480.

. . . . . . .14' Darius SVGA14' Darius NorHnt.

. . . . . . . . . , , . . . .14' Aomazing SVGA14' Aamazina SVGA Non-Int.

. . . . . . , . ,14' Legend SVGA,. . . . . . . . , . . . . .14' Leaend SVGA N/I

14' AD1 Microscan 3E N/I 72Hz17' Sony 16045 Trinitran (.25).. . . . , . . . .2I7 Sony 1935 Trlnitron (.30).. . . . , , . . . .17' Datatrain DC617 .3lmm Non-lnt.

. . . , . .17' IDEK 5217 Non-Interlaced 70tk.. . . . . .2i' IDEK 5221 Non-Interlaced 1280xl024

•

• • 8 a • s

Oak 16 Blt VGA Card (800x500) 256K.. . . .OEM ATI Wonder XL IMB

Tricorn 15 Bit VGA Card IMB.. . . . . . . .

Trident 8900C SVGA Cord IMB,. . . . . . ,ATI XL w/Mouse IMB.

. . , . . . , . . . . .ATI Vantage w/Mouse IMB.. . . . . , . . .ATI Ultra w/Mouse IMB. . . . . . . . . . . ,

Volante AT500 Win. Accelerator (S3 Chlpset)Volante ATIOOO IMB.

. . , . . . . . . . . . .

s

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xaam

N 0 V E L L.

479. . . . . 14 N. . . . .1155

.. . . . 1350. . .2595

, . . . . 139

. . . , . 4 3 9

.. 215

.. 149.119

.. 270. 475

Qag/Rgm

esATI 24metc MNPS Int/ExtAll 9600etc External VA2bis.

. . . . . . . . . . . .Cardinal 2400 Internal (Software MNP).. . . . . .

Cordkral 24m External MNPS.. . . . . . . . . . .U.S. Robotics Sportder 2403 External.

. . . . . , .U.S. Robotics Courier 144m Ext. V.42... . . . , .U.S. Robotics Courier 14400 Ext. V.32.

. . . . . . .

Fu1lsu DexTen Fax (I only).. . . . . . . . . , . . .RavenFax RF-250.

. . . . . . . , .RavenFax RF-250.. . , . . . . . .

'.

. . . . . , . .Ravenrax RF-270 .Fremont Fax 95(s$ 4/R Nemo).

. . . . . . . , . . .Cardincri Sendfax/2400bps Modem.. . . . . . . . .Practical 95(m/24X) Fax/Modem Ont).

. . , . . . .Complete Communkxrior.. . . . . . . . . . . . .Zolklx 9600/24)0 Fest/Modem.

. . . . . . . . . . . .

1.2/1A4MB TEAC nappy Drives.. . . . . . . . , , .40 MB 23ms IDE Hard Drive.

. . . . . . . . . . .BOMB 18ms Voice Cail IDE Drive... . . . , . . .I OSMB 18ms Voice Coll IDE Drive.. . . . . . . . .

120MB 17ms Voice Col IDE Driva. . . . . ., . .21OMB 15ms Voce Coil IDE Drive

. 249/279. . . 4 9 9

. . . . 9 5. . . . 1 35. . . . 1 95. . . . 7 45

780

70., 249

419

. 399599899195139149

. 489119

875

Prices and specifi ations subject to change without notice. Prices reflect 2% discount for cash or certified cheque. Visa and MasterCard accepted (2% Service Charge).

elin II/ar'fdCiu f .

.:.ScNsfftfo idclw" y'-C|6~(r Ssyrnour Srrsst I SINAI W. Itroaaway

Vancouver, B.C. - . VancouVer, B.C.

Store Hours:Mon-Fri 10AM to 6R

Saturday 1QAM to 5PMClosed Sunday

(II04/) 6'83-148- -- (I5gF/IB5>%08l

FAX: (604) 683-1333 FAX: (604)~733-5130EdmO

unton Scatfan: 13222 - 118-Avenue, EdaanFon, AB, T5L 4

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