16 customer centric commitments for 2016
TRANSCRIPT
2016 16 customer centric commitments for
Customer Guru
Treat your customers as you would like to be
treated
Actively listen to what your customers have to
say
Empathize with your customers’ concerns
Innovate constantly to provide better Customer
Experience
Never break your customers’ trust
Provide the best customer service that you can
Understand the customer’s complaints and take them as a
feedback
Make an effort to connect with your customers, and connect consistently across all channels
Ensure that your employees are adequately trained to
help your customers
Empower your employees to deliver nothing but
Exceptional Customer Experience
Always set your customers’ expectations right
Be transparent and effective
when communicating
with your customers
Be thankful to your customers because they
are the ones who run your company
Treat your customers as a stakeholder in the company
Pay attention to the little details to make your customers happier
Take ownership of things gone
wrong
2016 Have a fabulous New Year
Customer Guru