14 nszi angol szóbeli tételek levelezŐ_végleges

8/13/2019 14 NSZI angol szbeli ttelek LEVELEZ_vgleges

1/22


2/22

Angol ttelek 14. Ker. menedzser

>. l-st tartanicom-etitor versentrs, rivlis, kok!rencia

-rice -olic r-olitikato inform s a'o!t -rice -olic tjkoztatni vkit az r-olitikrl

-romotional -rice akcis r (egszeri alkalom#

disco!nt -rice kedvezmnes rintrod!ctor -rice 'evezet$ rto -a sg in instalments rszletre vennito '! sg on %ire -!rc%ase rszlet'en fizetnicredit %itelto take !- some credit %itelt felvennicredit facilities 7o--ort!nities %itel le%et$sgeks-ecial -romotions s-ecilis akcis-ecial offer s-ecilis 7 kJlnleges ajnlatto aim megclozni vkit


3/22


o! 8ood morning9 et me introd!ce mself. = name is >>>>>>... . I re-resentAvon. = s-ecial field is >>>>>


4/22


./A A vizsgztat irnytsval folytasson beszlgetst szakmai htterrl(tanulmnyok, szakmai gyakorlat, munkatapasztalatok, llslehetsgek, !vbenitervek stb"#)

./$ %n, mint a 966: 8zletln' kpvisele, szeretne rszt venni egy nemzetk!zi

vsron" ;olytasson telefonos beszlgetst a vsr 8gyintzvel)

Informcitartalom vzlata

Interj (informcitartalom, interakci, nelvi str!ktrk, le"ika# A stand 'rlsnek id$-ontja s clja, a stand %ele A stand felszereltsgre vonatkoz ignek (-l. reklmeszkzk# ismertetse A 'rleti d&j fizetsi feltteleinek tisztzsa

international fair nemzetkzi vsrinternational e"%i'ition nemzetkzi kill&ts

international dis-la nemzetkzi 'em!tatto take a -art in sg 7 to -artici-ate in sg rszt vennis!-ermarket c%ain7 c%ain of s!-ermarkets Jzletlncadministrator Jgintz$organiser 7 organizer szervez$tele-%one conversation telefon'eszlgetsto make a conversation 'eszlgetni, 'eszlgetst kezdemnezni

o! Im -%oning 'eca!se Id like to a--l (E jelentkezni# for -artici-ation in7at o!rinternational fair of food and 'everage. (E I 6o!ld like to take -art in o!r international

fair of food and 'everages.# Do o! still receive registrations 7a--licants? (E Are o!still receive registrations 7 a--licants?#@rganiser @f co!rse, =adam 7 Bir. C%ats t%e name of o!r com-an?o! @!r name is


5/22


o! Ce are going to need a -rojector, G 'anners (E reklm -onva#, 6%ic% 6e s%all -rovide7'ring. G racks7 s%elves ) 2 office c%airs ) -ro-er lig%ting ) a >. -er da. +%e medi!m

stand costs />> -er da. +%e large stand costs / >>> -er da.o! +%ats (5!ite# reasona'le.@rg Is t%ere ant%ing o!d like to kno6, Bir7=adam?o! Cell, I t%ink t%ats all for no6. ;o6 can I -a?@rg V 'ank transfer or cas%, -lease.o! +%ank o!, Ill let m team kno6 a'o!t t%e details.


6/22


t%e earliest s!--l left t%e 6are%o!se t%is morning, 6%ic% means o! are going toreceive t%e first tr!ck tomorro6 morning. As for o!r damages, I %ave also la!nc%ed alorr 6it% 03 'o"es 6%ic% is d!e to arrive at o!r location aro!nd 2 -.m. t%isafternoon.


7/22


+",


8/22


and its c!stoms office, 6it% 6%om o!ve 'een doing '!siness for over 2 earsno6. +%is is going to 'e t%e da of o!r Lo6er Loint -resentation andnegotiation 6it% =r +akcs. +%e t%ird da is going to 'e a'o!t t%e s!mmar ofo!r e"-eriences 6it% o!r team 'ack at o!r meeting room in t%e morning, andso m!c% a'o!t '!siness. If o! are -lanning to %ave t%e afternoon free, t%ats

t%e 'est time for individ!al -rogrammes, '!t if o! 6o!ld like, o! can ask forg!idance or %ave some recommendations of nice sig%ts, activities, s-orts orc!lt!ral facilities, or ant%ing o!re interested in.

8!est Cell, congrat!lations, o! are a great g!ide and %ave a s-ecial sense forarranging -rogrammes and receiving g!ests. Llease, receive o!r com-liments.

o! +%ank o! ver m!c%, indeed. Ce %o-e t%at o!ll enjo o!r sta.

", ;urniture an >nterior ?esign @tore (making a 'omplaint#

%n, mint aBtor s Lakberendezsi ruhzmunkatrsa, az rutvtelkor sr8lseketfeezett fel a legutbbi b2torszlltmnyban" va fel a gyrtt, s beszlk meg aproblmt)

Informcitartalom vzlata Az r!tvtelkor szlelt srJlsek megeml&tse Yrengedmn vag eg' megolds az Jg rendezsre A csomagolanagok s a csomagols min$sgi kvetelmneinek 'etartsa

o! ;allo, t%is is XXXXXXXX from D@=OB Bzkesfe%rvr.


9/22


B", A teCtile Dholesaler (making a 'omplaint#

%n teCtlikat forgalmaz nagykereske, s kifogsola a legutbbi szlltmnyt" va

fel a gyrtt, s mona el rszletesen panaszt)

Informcitartalom vzlata A te"t&liaHszll&tmn min$sgi %i'inak felsorolsa (gUr$dik, sszemeg, nem

sz&ntart# A szerz$ds 'izonos -ontjaira trtn$ !talsok Ltszll&tmn s j %asznlati !tas&ts krse

o! ;allo, t%is is XXXXXXXX from Vlack and C%ite a'ric C%olesale,Bzkesfe%rvr. =an!fact!rer ;allo. B-eaking. C%at can I do for o!?

o! Act!all, Im -%oning in order to make a com-laint a'o!t o! latest s!--l ofcotton, 6ool and canvas.

= Im sorr to %ear t%at. C%at seems to 'e t%e -ro'lem, -lease?o! Im afraid t%e fa'ric s!--l 6e received on 2 =a isnt of t%e %ig%est standard.

Onfort!natel, 6e %ave several com-laints a'o!t t%e 0 rolls of cotton, namel t%at t%ematerial creases, s%rinks and does not kee- its colo!r.

= Im reall sorr, sir 7 madam. I am afraid 6e %ave %ad some -ro'lems 6it% o!r6eaving mac%ines in t%e V!dars -lant, so t%e m!st 'e t%e ca!se of o!r com-laintson 5!alit.

o! I see and tr and !nderstand t%at o! are %aving diffic!lties '!t according to o!rcontract (Eagreement#, o! take f!ll res-onsi'ilit for o!r -rod!cts 'elo6 standard,6%ic% means o! recall fa!lt goods and e"c%ange t%em for fa!ltless ones 6it%in a6eek.

= +%ats rig%t, sir 7 madam. Ive instr!cted m team to contact o! and recall fa!ltfa'rics, nat!rall, at o!r c%arge.

o! +%anks for o!r coo-eration. :o6 6e onl need to agree a'o!t t%e re-lacements!--l. C%en can o! deliver it t%e earliest?

= Bome of t%ese tr!cks %ave alread 'een la!nc%ed to distant destinations. +%e centralregions are going to receive t%em latest ' t%e ed of t%is 6eek. Is t%at s!ita'le for o!?

o! +%ats 5!ite all rig%t. Onfort!natel, 6e are com-elled to calc!late 6it% t%is dela so6e %ave informed o!r c!stomers. eg!lar c!stomers %ave a -riorit over smaller

retailers 6%o -!rc%ase from o!r com-an less fre5!entl.= Onfort!natel, t%at seems to 'e t%e onl tem-orar sol!tion till t%e first tr!ck arrives.Is t%ere ant%ing else t%at I can do for o!, -lease?

o! es, -lease, t%eres one more t%ing left.


10/22


Az r! -ozit&v t!lajdonsgainak kiemelse

Otals a nri kollekci katalg!snak megkJldsre

o! +%ank o! for receiving me so soon. And no6, can 6e j!st get straig%t do6n to

'!siness, -lease?


11/22


Lartner +%ank o!. ;o6ever, t%ere is anot%er -ro'lem. D!e to -rolonged storage, o!6ill 'e c%arged a fine of 133,333 ;O ' t%e international air cargo 'a.

o! Im afraid its inevita'le. ;o6 can 6e settle t%e 'ill t%e earliest?Lartner Tit%er ' 'ank transfer latest !ntil tomorro6 afternoon or ' c%e5!e, a'o!t

6%ic% Im a 'it concerned to reac% t%e 'a on time.

o! I agree 6it% o!, so lets j!st a'ide ' t%e transfer, s%all 6e?Lartner All rig%t. @nce t%e transfer arrives on time, a'o!t 6%ic% t%e cargo 'a 6illinform !s, 6e dont need to consider a -otential a!ction. In cases of delaedgoods rece-tion like o!r one, t%e 6are%o!se needs to clear s-ace and sell o!ts!r-l!s stock at an a!ction. Cell, an6a, if o!r 'ill is settled, t%is danger6ill 'e gone.

o! +%ank o! ver m!c% for letting me kno6 a'o!t t%e sit!ation and fle"i'leadministration.

Lartner o!re 6elcome. ets %o-e t%at t%is inconvenience 6ill not %a--en again.o! I s%all -ersonall g!arantee t%at for o!.

1", At ob intervieD at the < epartment of a multinational 'ompany


Tddigi tan!lmnai s gakorlati ta-asztalatai ismertetse :%n, a m!nkakr'en fontos k-essg megeml&tse HA m!nkakrre, m!nka%eli %ierarc%ira, m!nkaid$re s esetleges j!ttatsokra

vonatkoz krdsek

; Btaff Celcome to o!r office, =r 7 =s XXXXXXX. = name is XXXXXX and t%is is mcolleag!e, XXXXXXXX. ;o6 do o! do.

o! 8ood morning. = name is XXXXXXXXX. :ice to meet o! 'ot%.; Llease, do take a seat.o! +%ank o!.; If o! dont mind, 6ell get do6n to t%e -oint as toda is a '!s one 6it% 10

intervie6ees altoget%er.o! :o -ro'lem, reall.; :o6, 6e %ave o!r cover letter and


12/22


; +%ats a'sol!tel rig%t. rom t%e advertisement o! m!st %ave 'een informedt%at 6e are looking for an a!tonomo!s and relia'le -erson 6%o 6o!ld r!n o!rmarketing office alone and 6o!ld %ave t%e task of contacting o!r c!stomers.@!r candidate needs to s-end t%ree mont%s -ro'ation, after 6%ic% 6ereoffering a longHterm contract. Im s!re o! also %ave some 5!estions. 8o

a%ead, -lease.o! es, t%ank o!. irst of all, ma I ask o! a'o!t res-onsi'ilities in detail.;


13/22


+ravel Agent C%ic% region are o! interested in?8 Lossi'l in t%e +ransdan!'ian egion and t%e Tast of ;!ngar.+A ;o6 long 6o!ld o! like to sta, -lease? 7 ;o6 long do o! 6ant to sta? 7 ;o6 long

are o! -lanning to sta?8 4 H 0 das, -lease.

+A C%at kind of service 6o!ld o! like? 7 C%at t-e of service 6o!ld o! like? ;alf'oard, f!ll 'oard or all incl!sive?8 All incl!sive, -lease. o! kno6, Im -lanning a nice %olida 6it% m %!s'and and 6e

6o!ld like to rela" and enjo t%e vacation, so 6e 6o!ld need 2 meals a da in a fiveHstar%otel. Id like a service 6%ic% incl!des all -rices, costs and entrance fees.

+A I see. In t%is case I can recommend o! a ro!nd tri- in +ransdan!'ia in =a. o! canvisit Bzkesfe%rvr, ;v&z, Keszt%el, Bo-ron, K$szeg and t%e ;ig%lands (near# a'ovet%e Valaton. o! can sta in a fiveHstar do!'le room 6it% 'alcon and a mini 'ar.Lackage -rices incl!de t%e 2 main meals at t%e %otels resta!rant, free entrance to t%egm and t%e s6imming -ool and t6o e"tra tickets to t%e famo!s >>>>>. =!se!m(6ine tast evening) a joride ' car) t%e famo!s ;v&z +%ermal B-a 7 =edical B-a7

Cellness B-a) t%e ire +o6er at Bo-ron) a famo!s 6ine cellar#8 C%at ins!rance facilities can 6e take?+A Ce can offer o! l!ggage and %ealt% ins!rance. o! can take o!t t%e ins!rance -olic

far t%e d!ration at t%e ro!nd tri- or o! can also determine its d!ration. Ins!ranceservice involves medical care in case of accidents, illness, dental treatment, emergencservice and o-erations. +%ere is nonHsto- %ot line assistant service t%at o! can call freeof c%arge from a'road as 6ell.

8 ;o6 m!c% is t%e cost of t%e ins!rance?+A It is S03 ;O a da.8 I see. +%is offer seems lovel. Ill 'ook it for t6o, -lease. ;o6 m!c% is t%e ro!nd tri-,

altoget%er, -lease?+A Its 1R3.333 ;O -er 'ead (-erson, ca-ita#. Altoget%er, it costs 2S3.333 ;O for t6o

-eo-le.8 :o6, lets see t%e Tast of ;!ngar, -lease.


14/22


13/A A vizsgztat irnytsval folytasson beszlgetst szakmai htterrl(tanulmnyok, szakmai gyakorlat, munkatapasztalatok, llslehetsgek, !vbenitervek stb"#)

13/$ %n, mint az IBUSZ munkatrsa, fogaa egy k8lf!li rekl telefonhvst,aki a magyarorszgi termlf8rkrl szeretne inform'it kapni" >smertesse alehetsgeket)


Interj (informcitartalom, interakci, nelvi str!ktrk, le"ika# :%n fJrd$%el megeml&tse a %elsgek -ontos megjellsvel (-l. D!nntl,

_szakH=agarorszg, kzeli nagvrosok# Az adott fJrd$kom-le"!mok ggszati le%et$sgei Tg akcis !tazsi csomag ismertetse, amel mg korltolt szm'an lefoglal%at

a s-a 7 'at% region ggfJrd$ vidkIt is ideal for > idelisdiseases 7 illnesses 'etegsgek meteoric diseases mozgsszervi 'etegsgeksenso meteoric diseasescardio vasc!lar -ro'lems sz&v s rrendszeri -ro'lmkgnaecological -ro'lems n$ggszati -ro'lmkr%e!matic -ro'lems 7 r%e!matism re!ms -ro'lmkre%a'ilitation re%a'ilitci

6ellness and %ealt% to!rism 6ellnessH s egszsgt!rizm!s

9H 9lient&AH &ravel Agent (from >$I@J#


15/22


8ellrt 6it% !nlimited s-a !se, a free massage and a Bat!rda sig%tHseeing to!r ' ado!'leHdecker.

< Its 7 +%ats great. Is it all rig%t if I get 'ack to o! t%is afternoon, -lease? Ill need todisc!ss it 6it% m 6ife.

+A


16/22


1." %n, mint egy multina'ionlis 'g iroavezete olyan megbzst kap fn!ktl,hogy szervezzen htvgi szabais sportprogramot a elenleg $uapesten tartzkok8lf!li partnerek szmra"

Informcitartalom vzlata A delegci sszettele (kor, rdekl$ds, nem, st'.# 8alogtra s eg kellemes vacsora megtervezse a '!dai %egek'en, alternat&v

-rogram rossz id$ esetre Internetr$l letlt%et$ trk-ek s informcis anagok elksz&tsnek megvitatsa

o! ;ello, =r. Bza'. o! %ave 6anted to s-eak to me, -lease. C%at can I do for o!?=anager ;ello, _va. Llease, come in and take a seat. Act!all, I 6o!ld like to talk to o!

a'o!t t%e 6eekend freeHtime -rograms for o!r g!ests in V!da-est. I 6is% tocommission o! 6it% t%e organisation jo'.

o! I see. I am at o!r dis-osal. C%at are t%e details, -lease?=ngr o! kno6, 6e 6o!ld like to offer o!r g!ests some s-orts -rograms for t%is

6eekend. Bome o!tdoor activities 6o!ld 'e great, I t%ink.o! @K. T"actl %o6 man -eo-le and 6%at age gro!- are 6e talking a'o!t?=ngr Its a gro!- 7 delegation of 1G, aged 'et6een GS and 43. +%ere are si" men and

si" 6omen. +%e are reall nice -eo-le, 6%o are s-ort, energetic andinterested in evert%ing from c!lt!re to o!tdoor activities.

o! *er good. ;o6 a'o!t organizing a 6alking tri- in t%e V!da ;ills, forBat!rda, t%en inviting t%em to a nice dinner 6it% some 6ine tasting?

=ngr 8reat idea. V!t 6%at if t%e 6eat%er t!rns 'ad?o! :o -ro'lem. +%en 6e co!ld %ave some ot%er o-tions, for e"am-le e"-loring a

cave or visiting a s-a, and t%e dinner can remain for t%e evening.=ngr :ice jo', _va. I 6o!ld like o! to find some information and send me t%e

details ' email latest !ntil +!esda, @K?o!


17/22


1-" %n, mint egy nemrgiben renovlt paraszthz tulaonosa, trgyalon egyutazsszervezvel, s knla fel a hzt iegenforgalmi 'lokra)


A %z s krnezetnek 'em!tatsa (-l. minifarm %zillatokkal, 'iokert# A fal!'an tall%at skanzen fontossga (interakt&v foglalkozsok# _tkezsi le%et$sgek a %z'an s a krnken

o! 8ood morning, nice to meet o!. = name is XXXXXXXXXXX.+ravel Agent 8ood morning, nice to meet o!, m name is XXXXXXXXXXXX.o! +%ank o! for coming. ets go and take a look aro!nd in t%e %o!se and

o!tdoors, too.+ravel Agent @K. I can see t%at o! %ave j!st renovated t%e '!ilding. :ice jo', reall.o! +%ank o!. o! kno6, Ive in%erited t%is cottage 7 village %o!se form m

grand-arents and after renovation, Ive decided to offer it for to!rism -!r-oses 7 to offerit for to!rists t%ro!g% a travel agenc.

+A I see.o! +%is village, Vakon'l, is reall 6ellHlocated and offers fres% air, 'ea!tif!l forest

6alking -at%s and a -erfect environment for -eo-le 6%o 6o!ld like to rela" far a6afrom t%e '!s to6ns. et, if o! need to go to t%e centre, *esz-rm andBzkesfe%rvr are near %ere, too.

+A I agree, t%ats 6% 6e %ave c%osen o!r %o!se for o!r agenc. *illage to!rism isreall -o-!lar t%ese das.

o! :o6. ets %ave a look aro!nd. ;ere, in t%e ard t%ere is eno!g% -arking s-ace for si"cars and a caravan (E lakkocsi# or some tents (E strak#, '!t o! can also find g!est

rooms in t%e %o!se. o! can %ave a 'ar'ec!e (E grillezni, sJtgetni a kert'en#, c%ildren%ave o!tdoor tos, e.g. a sand-it (E %omokoz#, a s6ing (E%inta# and monke 'ars(Emszka#, t%ere is a 'ioHgarden and a mini farm 6it% -ets and domestic animals (E%zillatok# 'e%ind t%e '!ilding, 'ack in t%e ard. Ce kee- %ere a dog, t6o cats, s%ee-(E j!%ok, 'irkk#, goats (E kecskk#, c%icken and 2 %orses.

+A And %o6 a'o!t indoors?o! Ce %ave si" 'edrooms for g!ests 6it% a 'at%room eac%. Also, t%ere are t6o kitc%ens,

6%ere g!ests can %ave a meal (E tkezni# toget%er. +%e can c%oose selfHcatering (Enellts#, '!t if t%e need, 6e can -rovide t%e t%ree main meals a da (E f!ll 'oard Eteljes ellts#. +%e village %as t6o s%o-s, 'ot% offer a f!ll range (E teljes vlasztk# offres% and -reserved food (E konzerv, 'ef$tt, tarts lelmiszer#. +%ere is a small '!tlovel resta!rant as 6ell.;ere, on t%e left, o! can see a sitting room, 6%ic% is good forrela"ing and -laing 'oard games. Tver room %as a +* set, a -%one and a s%o6er. Aso! can see, t%is street is ver 5!iet, so no one 6ill dist!r' (E zavarni# o!r g!ests.

+A 8reat. o!ve mentioned t%at t%ere is a local skanzen. C%at -rograms does it offer?o! +%e skanzen is located in t%e centre (of t%e village# and it offers %andicraft and s-orts

-rograms for all t%e famil and c%ildrens gro!-s in t%e main season. o! can tr-otter (E fazekassg#, carving (E fafarags#, making tos from cro-s (E jtkokksz&tse termsek'$l# or learn to ride a %orse, look after domestic animals (E%zillatok#, or collect eggs. o! can also rent a 'ike, t%ere are ccling -at%s (Ekerk-r!tak#, o! can -la ta'le tennis or 'asket'all, take a cart ride (Ekocsikzni#.

+o!rists can go trekking (Etrzni# in t%e forest and t%e village itself is reall safe(E'iztonsgos# for cclists (E kerk-rosok#, too. If o! 6ant to s-end a da or t6o in


18/22


t%e cit, I s!ggest visiting Bzkesfe%fvr or *esz-rm. rom *esz-rm, t%e nearest'eac%, Valatonalmdi is onl 13 kilometres, or t%ere is an o!tdoor s6imming -ool ine%rvr, too. +%e t6o cities are a'o!t an %o!r ' car from t%is village.

+A Cell, after t%is detailed introd!ction I t%ink I %ave no more 5!estions left. +%ank o! foro!r %os-italit (E vendglts, vendgszeretet# and t%e information.

o! o!re 6elcome. I %o-e o! %ave enjoed t%e visit.+A A'sol!tel. Ill inform m agenc a'o!t t%e facilities and t%e good ne6s, t%en, Ill sendo! t%e list of doc!ments needed for t%e -re-aration of t%e contract, @K?

o! +%ank o! ver m!c%.


19/22



20/22


o! Bo, o! kno6, 6e %ave j!st finis%ed t%e e"-ansion of o!r %otel, t%erefore 6e need toorganise an advertising cam-aign to -romote o!r ne6 services.

+ I see. In t%is case, Ill need an acc!rate list of t%e ne6 services, -lease. B!re. Ce %ave '!ilt a ne6 s6imming -ool 6it% inis% sa!nas and 6e also offer infra

sa!na facilities to o!r g!ests. Ce %ave t6o ac!zzis and an o!tdoor -ool. +%e ot%er

ne6 element is t%at 6e %ave made t%e %otel 'arrier free to %el- o!r disa'led g!ests(access t%e facilities of t%e '!ilding#. Ce %ave -aid s-ecial attention to t%e 'at%roomsand t%e -!'lic areas, like t%e resta!rant, t%e conference rooms, t%e car -ark and t%elo'' (E trsalg#. +%ere are ram-s, t%e lifts %ave 'een enlarged and 6e %ave removedt%e t%res%olds, too.

+ I see.


21/22


Ceve created 'arrierHfree access to o!r -%sicall c%allenged g!ests in t%e 6%ole%otel area. Ce %ave removed t%e t%res%olds (EkJsz'k# and modernised o!r lifts,too.

+A :ice jo'. And t%e 'at%rooms are -ractical, et elegant. +%ank o!.

+A ;o6 a'o!t o!r services? @!r %otel %as a resta!rant, 6%ic% can %old 103 -eo-le. Ce %ave 03 single and 3do!'le rooms, all airHconditioned. Ce also offer 6ellness servicesF a s6imming -oolinfra and innis% sa!nas, a ac!zzi, a steam ca'in (E g$zka'in# and a gm. @!r g!estscan rela" %ere after a '!s 6eek.

+A 8reat. I can see t%at o! are still %aving constr!ction jo's on. C%at are o!r -lans? Act!all, 6ere -lanning to '!ild t%ree conference rooms and a tennis co!rt.+A Cell, t%ank o! for s%o6ing me aro!nd. Im convinced t%at o!r g!ests 6ill 'e

a'sol!tel -leased to take o!r services and enjo o!r %os-italit. I s%all send o!t%e draft of t%e contract ' email, if it is all rig%t 6it% o!.

+%ank o! ver m!c%.


22/22


14 nszi angol szóbeli tételek levelezŐ_végleges

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