1 long term knowledge retention atlantic meeting chris mcmahon university of bath, 12 february 2007
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1
Long Term Knowledge RetentionAtlantic Meeting
Chris McMahon
University of Bath, 12 February 2007
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2LTKR Atlantic, Bath, 12-13 February 2007
The Bath Plug
Id MRC
MACHINE MODELLING & OPTIMISATION
REVERSE ENGINEERING &
METROLOGY
RESPONSIVE MANUFACTURING
PROCESSES & SYSTEMSDESIGN FOR X
CHANGEOVER & SUSTAINABLE
MANUFACTURE
REPRESENTING DESIGN
INFORMATION ORGANISING DESIGN
INFORMATION
USING DESIGN
INFORMATION
Innovative design and Manufacturing Research Centre
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3LTKR Atlantic, Bath, 12-13 February 2007
The Importance of Information
• “'Knowledge management' is an umbrella term for a variety of organizational activities, none of which are concerned with the management of knowledge. Those activities that are not concerned with the management of information are concerned with the management of work practices, in the expectation that changes in such areas as communication practice will enable information sharing.”
• T.D. Wilson, “The nonsense of ‘knowledge management’”, Information Research, Vol. 8 No. 1, October 2002
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4LTKR Atlantic, Bath, 12-13 February 2007
The Need for Evidence
• “Most clinical practice is based on limited evidence, mostly in the form of textbook information, obsolete premises, untrustworthy research or case studies, partial or unendorsed reviews, and anecdotal or personal clinical experience. Proven therapies backed by ample evidence are underutilized for lack of knowledge or grasp of available evidence and, often, clinicians do not believe that results observed in clinical trials can be directly translated into clinical practice”
• Rodrigues, R.J., Information systems: the key to evidence-based health practice, Bull World Health Organ vol.78 no.11 Genebra Nov. 2000
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5LTKR Atlantic, Bath, 12-13 February 2007
The Need for Evidence
• “Most clinical practice is based on limited evidence, mostly in the form of textbook information, obsolete premises, untrustworthy research or case studies, partial or unendorsed reviews, and anecdotal or personal clinical experience. Proven therapies backed by ample evidence are underutilized for lack of knowledge or grasp of available evidence and, often, clinicians do not believe that results observed in clinical trials can be directly translated into clinical practice”
• Rodrigues, R.J., Information systems: the key to evidence-based health practice, Bull World Health Organ vol.78 no.11 Genebra Nov. 2000
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6LTKR Atlantic, Bath, 12-13 February 2007
Context - Product-Service Systems
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7LTKR Atlantic, Bath, 12-13 February 2007
Distributed Business
Courtesy Ludo Van Vooren, Exostar
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8LTKR Atlantic, Bath, 12-13 February 2007
Diverse Representations
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9LTKR Atlantic, Bath, 12-13 February 2007
Proprietary Software
Engineering is dominated by proprietary interests in software and in data and information
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10LTKR Atlantic, Bath, 12-13 February 2007
So How Are We Doing?
We need to be able to
1. Record/represent our work and its outcomes – “engineering stuff”
2. Read/interpret different representations of stuff
3. Do (2) reliably into the future
4. Organise and find stuff
5. Maintain, correct, aggregate and discover stuff
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11LTKR Atlantic, Bath, 12-13 February 2007
Representing engineering stuff
• Mature (but incomplete and imperfect) representation of product – CAD models; BoM, developed incrementally over 40+ years
• Various representations of process, organisation, rationale, intent etc. – but not agreed or widely applied– Mostly descriptions are in practice embedded in
text documents – reports, minutes, emails . .
Stresses
Analysisguidelines
Analyst
Stressanalysis
Estimated fatigue lifeFatigue
lifeestimation
Geometry
Load cases
Materialsdata
Software &workstation
Stresses
Analysisguidelines
Analyst
Stressanalysis
Estimated fatigue lifeFatigue
lifeestimation
Geometry
Load cases
Materialsdata
Software &workstation
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12LTKR Atlantic, Bath, 12-13 February 2007
Read/interpret representations
• Multiple proprietary formats for product representations - but reducing number
• Standards in place or under development for most aspects of product modelling:– STEP, PLCS . . .– Lightweight representations
3D-XML, PLM-XML, JT, X3D– But some bits work better than
others, and adoption is limited
• De facto standards for documents, emerging interest in XML-based approaches.
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13LTKR Atlantic, Bath, 12-13 February 2007
Rapid Turnover of Computer Systems
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14LTKR Atlantic, Bath, 12-13 February 2007
Read reliably into future
• Much of what has been done with computers is “lost”
• Curation strategies include refreshing, preservation, transfer, emulation, migration, encapsulation – no single approach is the answer
• Practice mainly based on time consuming transfer to new media/new versions of software
• Future through OAIS, but will be very challenging in engineering
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15LTKR Atlantic, Bath, 12-13 February 2007
Organise and find stuff
• Mainly based on enumerative classifications/ directory structures/metadata in databases/free text search– “I can never find anything”
• Affordances of traditional paper-based approaches lost
• Emails often very uncontrolled:– need to treat as records and integrate with processes
• Future:– Need equivalent to PageRank for organisational
information– New approaches needed – ontology-driven? faceted
classification? Topic Maps?
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16LTKR Atlantic, Bath, 12-13 February 2007
Maintain, update, aggregate, discover
• “The only people who can find information are those that put it there”
• “The only people who can use information are those that have read it”
• Double loop learning is very difficult.• Aggregation is very time consuming• Discovery is impossible
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17LTKR Atlantic, Bath, 12-13 February 2007
Murray-Rust “Datuments”
This data is not accessible
computationally
This is not computer
interpretable
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18LTKR Atlantic, Bath, 12-13 February 2007
KIM Grand Challenge Project
• Centred on the EPSRC Innovative Manufacturing programme and Innovative Manufacturing Research Centres (IMRCs)
• Project on knowledge and information management through life is one of four funded from October 2005
• £5.5 million (c$10 million) over 3.5 years, 11 University partners, >25 industrial partners.
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20LTKR Atlantic, Bath, 12-13 February 2007
Work Packages
Work Package 1Advanced Product
Information Representation & Management
Bath EngineeringCambridgeHeriot-Watt
ImperialLeeds
LoughboroughStrathclyde
UKOLN
Work Package 2Learning
Throughout the Product-Service
Cycle
Bath EngineeringCambridgeLancasterLiverpool
LoughboroughReading
Work Package 3Managing the
Knowledge System Life
Cycle
Bath ManagementCambridge
ImperialLancasterLiverpool
LoughboroughReadingSalford
Work Package 4Integrating Activities
All Partners
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21LTKR Atlantic, Bath, 12-13 February 2007
WP1 Tasks
1. To develop combined product, process and rationale models that will allow the capture of extended models of product designs (including records of design trade-offs, results of negotiation, evidence of decision making and details of successful and unsuccessful designs)
2. To develop approaches to design information organisation based on these combined models and on the need to capture feedback from service
3. To explore automated techniques for the capture of design knowledge to reduce the overhead in building the new models.
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23LTKR Atlantic, Bath, 12-13 February 2007