1 © human synergistics nz ltd coach c o - achieving an exercise in: co-operation and achievement

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1 © Human Synergistics NZ Ltd Coach C o a c h C o - achieving An Exercise in: Co-operation and Achievement

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1© Human Synergistics NZ Ltd

Coach

C o a c h

C o - achieving

An Exercise in:Co-operation and Achievement

2© Human Synergistics NZ Ltd

Coach

Co-achievingACHIEVEMENT THINKING

• A belief in cause and effect

• A belief that individual effort makes a difference

• A desire for excellence

• An ability to self set goals

• A desire for feedback on performance

Characterised by:

3© Human Synergistics NZ Ltd

Coach

Co-achievingHUMANISTIC-ENCOURAGING

• Concern for the development of people

• Appreciation of the strengths of others

• Willingness to assist others with self-improvement

• Optimism regarding what people can achieve

• The ability to inspire and motivate others

Characterised by:

4© Human Synergistics NZ Ltd

Coach

CoachCoach is designed to highlight Achievement Motivation.

• 30 years research into Achievement Motivation

• Interviews with sportsmen, sportswomen and coaches

• Extensive review of literature on managing teams in both sports

and business contexts.

• Verification of the findings with successful executives

It is based on:

While Coach is set in a sporting context, the same principles apply to any individual or group.

5© Human Synergistics NZ Ltd

Coach

Human Synergistics Circumplex

6© Human Synergistics NZ Ltd

Coach

APPROACHAPPROACH

POSITIVE MOTIVATION

• Sets challenges

• S-t-r-e-t-c-h-e-s goals

• Attraction towards success rather than avoidance of failure

• Optimistic and realistic

• Seeks commitment/teamwork

• Positive atmosphere

• Deals with problems in a direct and honest way

NEGATIVE MOTIVATION

• Relies on authority

• Seeks approval

• Always has to be right

• Coercive

• Insists on rules and conformity

• Detached and critical

• Appeals to egotistical values

• Protects self against criticism

7© Human Synergistics NZ Ltd

Coach

GOALSGOALS

POSITIVE MOTIVATION

• Challenging

• Realistic

• Achievable

• Measurable

• Creates high expectations

NEGATIVE MOTIVATION

• No goals

• Low expectations

• Unrealistic goals

8© Human Synergistics NZ Ltd

Coach

SELECTIONSELECTION

POSITIVE MOTIVATION

• Authoritarian/democratic combined

• Seeks information before making decisions

• Seeks talented individuals

• Expects best effort

NEGATIVE MOTIVATION

• Autocratic

• Too democratic

• Penalises mistakes

• Threatens to replace players

• Tries to force behaviours

• Has social cliques

9© Human Synergistics NZ Ltd

Coach

TRAININGTRAINING

POSITIVE MOTIVATION

• Plans and organises

• Expects team members to take personal responsibility

• Moves beyond comfort zone

• Sets standards

• Allows for individual initiative

NEGATIVE MOTIVATION

• Coercive

• Punitive

• Perfectionistic

• Competitive - pits team members against each other

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© Human Synergistics NZ Ltd

Coach

TEAM TALKS - Before the GameTEAM TALKS - Before the Game

POSITIVE MOTIVATION

• Creates excellence

• Emphasises determination and commitment

• Creates the belief that individual effort counts

• Reduces anxiety

• Emphasises teamwork

• Thinks in terms of ’cause and effect’

• Seeks results

NEGATIVE MOTIVATION

• Believes in fate, luck and chance

• Creates tension and anxiety

• Lacks belief in teamwork

• Thinks winning is everything

• Thinks results don’t count

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© Human Synergistics NZ Ltd

Coach

TEAM TALKS - Half TimeTEAM TALKS - Half Time

POSITIVE MOTIVATION

• Expects the best in performance

• Believes in situational leadership (authoritarian/democratic combined)

• Gives honest and direct feedback

• Revises and improves plans

• Expresses appropriate emotions

• Emphasises the basics

• Adjusts goals to keep them challenging

NEGATIVE MOTIVATION

• Doesn’t deal directly with apparent discrepancies in performance

• Uses techniques which don’t suit the situation

• Expresses inappropriate emotions

• Criticises and lowers self-esteem

• Compares team members against each other

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© Human Synergistics NZ Ltd

Coach

TEAM TALKS - After the GameTEAM TALKS - After the Game

POSITIVE MOTIVATION

• Believes in excellence (to the best of their ability)

• Supports and encourages

• Criticises constructively

• Creates the belief in team members that their effort counts

• Analyses carefully

• Reviews performance against standards

• Provides feedback

NEGATIVE MOTIVATION

• No real belief in excellence

• Inappropriate incentives and rewards

• Too businesslike and driven

• Own effort doesn’t count (chance)

• Doesn’t provide personal support

• Lacks standards and cause and effect thinking

• Doesn’t provide feedback

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© Human Synergistics NZ Ltd

Coach

Coach Scoring CategoriesCoach Scoring CategoriesSCORE

-120 to 0 Authoritarian Should be running a small, fascist dictatorship

0 to 20 2.I.C.Should be second in command to above

Tough CookieSerious need to re-think motivation and behaviour

20 to 40

Trainee CoachOn the right track

40 to 60

Head CoachGood grasp of key concepts

60 to 80

Expert CoachGo to the top of the class…in fact…take the class!!!

Over 80